Billing Concepts

Better Business Bureau Serving Eastern Michigan

BSG is the leader in payment processing for telecom and digital goods merchants. BSG led the clearing and settlement industry and today, process … See more

Read More

Billing Concepts Contact Details

  • PO BOX 554888, Detroit, MI 48255
  • Friday 8AM to 4:30PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 4:30PM
    Tuesday 8AM to 4:30PM
    Wednesday 8AM to 4:30PM
    Thursday 8AM to 4:30PM
  • Linkedin

Billing Concepts Reviews ( 125 )

  1. Mark that works with Southeast property Management is absolutely phenomenal been having trouble with my rent and everything over the holidays and moving companies he has really helped me in my family I greatly appreciate him.

  2. I have to say very unhappy with there service bbb itself. I called them 5 times no return call but they take money every month for there service!!! They put my company was only open a year I’ve been open over 9 years!!!

  3. What is the point of this place anyway? I’ve filed a couple complaints to them against other companies and I don’t see the point.. nothing done to help. Pointless

  4. Robert at this BBB location has been extremely wonderful knowledgeable in directing me to the proper places and with phone numbers to call in order to file a complaint against a horrible company. Thank you

  5. Just figured I would start my review now… 😉
    Contacted today by the BBB (Colette) , and I will
    be signing up, thank you for the invite.
    We’ll see how this progresses in the next month!

  6. Horrible, made me do alot of writting, sending faxes for 11.00 dollars, then asked to send warranty, which I already had and pointed that out. Then told me there is nothing they could do.

  7. I have referred a number of Securities issues local issues including Invesco and integritive biosciences issues to this office concerning pay do to citizens of the city of Detroit and I have yet to receive a reply as Detroit Treasurer and liaison officer other citizens with complaints have contacted me

  8. I had filed a complaint on Turmans Tree and Landscape. While it was still actively being pursued BBB closed the complaint when it is still unresolved for the customer. BBB is biased to do nothing!

  9. I have sent a complaint to the better business bureau they said they would investigate my complaint and get back with me. They did not get back with me. I guess they think that senior citizens are all senile and don’t know a scam when they see one. very disappointed with BBB I think the BBB is for the business and not the consumer

  10. Bureau? Does this place think it’s an official of the US Government? Companies pay money to become accredited. If you don’t pay they’ll give you an F rating. bbb is yesterday’s news. Google reviews are where it’s at. bbb workers you better start looking for new jobs.

  11. Mathews Hargreaves 12 mile sold me a Lemon , I have had and still have ongoing problems with car I have tried contacting Chevrolet I guess I’m stuck with junk have paperwork to prove work not done or checked Avoid this place I’m so …

  12. The way this works is you have a problem with a business report it to these guys and they contact the company.the company lies and they send you a letter saying we work something out. Bad business is bad business.

  13. Protecting its Members, Not the Consumer. I reported an issue I was having with DTE Energy, a BBB Accredited Member. The BBB complaint did nothing to encourage DTE to resolve my issue (massive billing error) so I requested help from the …

  14. Installers Kamrinn and Josh B reinstalled my gutter helmets after we got a new roof the did a great job. Would highly recommend getting the gutter helmet system worth the money never half to get on a ladder and clean your gutters great product!

  15. I have never written a bad review about a business. David Gilboe & Associates billing practices are a shame. I have had phyical therapy at two different facilities over the past 10 yrs and have never had this experience. …

  16. Atlas home improvement has something going for them and that’s at least one great, caring, professional employee. Dave Ford originally updated our master bath. Well years later when a leak occurred he did the repair himself and worked long …

  17. Two men and a Truck, Troy, MI
    Move went OK but their office had underestimated number of men and trucks required. They could not move everything and they got rushed near quitting time and …

  18. Our company has served as seminar presenters for the Southeastern BBB for years. Their team has always been professional, accommodating, and seems to have a genuine concern for creating events that will bring value to their members and …

  19. Has anyone filed a complaint against the BBB through the BBB ? I’ve read other complaints of BBB not helping us ..WHY ? the Better Business Bureau used to be the ideal place to get help with dealing with businesses..ive had issues with …

  20. HORRIBLE. I can see why this BBB has such terrible reviews. I got a response back to my complaint just A FEW DAYS AGO and was about to reply and now at 5 in the morning got a reply from a “Candice” that because I didn’t reply they’ve closed …

  21. They took a complaint from someone who used the BBB system to smear my company during a legal collections process against this person on behalf of my client. This is the systemic problem with this type of service, it rarely provides the …

  22. As a business owner, it is ironic that the worst customer service I’ve ever received is by this BBB office! My office has called multiple times , left messages and sent emails to no avail. I contacted them so I could be a responsible …

  23. Yes I hired Packoutz to do work for me. They Broke $1000s of my belongings. Threw away $1000s of my stuff without taking inventoryof it for insurance losses. I am missing alot of collection. They broke the law. Committed frawd with …

  24. Some years ago I put in a complaint about something and they did nothing really. Waste of time and energy. I actually came here to put in a complaint through the mail if I can because, their online service want go through. The complaint is …

  25. I made a complain about a business and they were timely and reaching out to me and The Business. I was not aware that the Better Business bureau has no authority over businesses while helping to solve complaints they are more like a liaison.

  26. Don’t waste your time. The BBB can no longer help you. I followed all due process. Gave them all the information they needed. They attempted to contact the company who screwed my family over, the company didn’t contact them back so they …

  27. The person I dealt with was polite, and they did make efforts to contact the business I was complaining about, but that business was unresponsive. And because that business was not “registered” with the BBB, the BBB could do absolutely …

  28. Oh My God! These people saved my life! I was a victim of PPP loan fraud and they opened a Wells Fargo account in my name! Wells Fargo refused to help the police and the ONLY thing that made them help and clear my name was The BBB! I will forever be grateful! I love you guys!

  29. This is a floral candle a gift for Eid this candle is handmade scented lightly floral scented what makes this candle so different it has pockets filled with zam – zam water to water the flowers neatly inserted into the candle these candles …

  30. The gentleman that served me Friday, Jan 14th in the morning understood the situation that I am going through with the defective mattresses from Sealy that I purchased 2 years ago and the defective replacements that I keep getting from them …

  31. The BBB seems to be a protection agency for members only!
    If you belong? Complaints are shuffled away with very little or No negative impact. If you do not? You are listed as Not enough Information to determine.

  32. I wanted to file a complaint but everytime I tried to load a picture of my receipt,the link kept closing on me,I tried 3 different days with the same results.
    I don’t know what was going on.

  33. I’m only giving a three until I see what else they might do. I used them for a business once before and they never did anything. They did send my information to the businesses very fast and I was happy about that. So, so far so good. I will …

  34. They did nothing. They’re operational rubric is do nothing, take notes, file notes and let the person filing the complaint deal with it. The BBB really thinks I have the ability to investigate price gouging… When I can’t get an …

  35. They’re like the mafia , attempted to get my positive reviews updates . Over a. 114 positive reviews , they only posted 4 negative ones . When asking to speak to a supervisor to assist me, they hung up . Ridiculous sector of BBB. They are playing with peoples business , in the time where every positive review matters .

  36. I own a business in the Detroit area and Better Business Bureau solicited (phone) my business to be a BBB member and the BBB agent did not like my questions of their business and abruptly hung up on me. Wow!!! If I did that to my customers …

  37. Be better rating. But never can get a hold of a REAL PERSON. Especially when you are in need of HELP! AMAZING. Hard to reach them but they seem to have no issues and never once out of maybe 4 or 5 times I contacted them about a serious issue. I need answers too.

  38. Can you give zero stars. Probably only want to assist paying members. Call call call call never a call back. Email email email email just ignored. This is the better business bureau that is supposed to be making sure businesses are being …

  39. Aspire Nutrition in Waterford mi is the best place to go for healthy shakes and tea bombs. They treat you like family. I received today a $10 gift certificate for being a teacher. I also got a rose for Mother’s Day. All of the teas and shakes are delicious. I have been going to Aspire nutrition for about a year now.

  40. They closed my case against Domino’s Pizza after I did not accept Domino’s response. They didn’t even bother waiting for the business to reply back before closing the case. …

Leave a review

Your email address will not be published. Required fields are marked *