Bioventus products, orthobiologics, biologics and devices for bone healing and osteoartritis pain relief are known as innovations for active healing. See more
I was promised i would get a rebate back from their sales rep. I am now being told I can only get back $50 not the $755 I was promised I would get if I used the rebate, and no one wants to take responsibility for what I was promised by their sales rep. A very disappointed customer and not a good customer service experience.
Terrible!!!!! Paid $2,000 for a stimulator that may or may not have worked. Used for a month. Tried to use it again and it is shut off.
After 2 years they shut it down so it is worthless. You have to buy a new one. So crooked! This is a scam!!!! This is a SCAM!!!!!
Rude customer service. Paid close to $2,400 for a device that “was mine to keep” It took weeks for the medical approval and I continued to pay monthly even after no longer needing it. …
I had a poor experience with the Bioventus Exogen Bone study. The Exogen machine did not help and they promised me $20/$25 to turn in the data, but when I called to turn it in they said it was too late and they would not pay me. Had they …
Customer service staff were very helpful and friendly. My Exogen bone stimulator really has been a wonderful tool in my healing. I broke my tibia, fibula and ankle. After using the bone stimulator for 1 month my doctors noticed the …
I was promised that insurance would cover the cost of my ultrasound device by the representative that showed me how to use it. Insurance paid out over $2000 and I am still receiving a bill for $553. I spoke to the company who said I would …
I needed a bone stimulator for my tibia plateau fracture. Unfortunately it never arrived. I even called the salesman Donny Brown who assured me that one would be sent. It never arrived. I did receive a bill for the stimulator though. …
Nice office building with friendly professionals.
I was promised i would get a rebate back from their sales rep. I am now being told I can only get back $50 not the $755 I was promised I would get if I used the rebate, and no one wants to take responsibility for what I was promised by their sales rep. A very disappointed customer and not a good customer service experience.
Terrible!!!!! Paid $2,000 for a stimulator that may or may not have worked. Used for a month. Tried to use it again and it is shut off.
After 2 years they shut it down so it is worthless. You have to buy a new one. So crooked! This is a scam!!!! This is a SCAM!!!!!
Rude customer service. Paid close to $2,400 for a device that “was mine to keep” It took weeks for the medical approval and I continued to pay monthly even after no longer needing it. …
I had a poor experience with the Bioventus Exogen Bone study. The Exogen machine did not help and they promised me $20/$25 to turn in the data, but when I called to turn it in they said it was too late and they would not pay me. Had they …
Customer service staff were very helpful and friendly. My Exogen bone stimulator really has been a wonderful tool in my healing. I broke my tibia, fibula and ankle. After using the bone stimulator for 1 month my doctors noticed the …
I was promised that insurance would cover the cost of my ultrasound device by the representative that showed me how to use it. Insurance paid out over $2000 and I am still receiving a bill for $553. I spoke to the company who said I would …
I needed a bone stimulator for my tibia plateau fracture. Unfortunately it never arrived. I even called the salesman Donny Brown who assured me that one would be sent. It never arrived. I did receive a bill for the stimulator though. …