Black Hills Orthopedic & Spine Center

Orthopedist, Black Hills Orthopedic & Spine Center

The Region’s Most Preferred Orthopedic Practice*—From Rapid City to Gillette Founded in 1976 by orthopedic surgeon David W. … See more

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Black Hills Orthopedic & Spine Center Reviews ( 137 )

  1. Dr. Mortimer is awesome! It is obvious that he has one purpose and that is solely to help his patients! He explains everything thoroughly and gives you the attention that is required. He is the best!

  2. Very profesional staff.Dr Chilvers did the surgery on my rt ankle and is healing very well.The scar barely can be noticed.All the staff friendly.They accommodate their services to my needs.I have very little time off for appointments.The sister hospital for my surgery gave me a VIP service.Impressive infection control measures.

  3. I arrived over an hour and a half before my appointment was scheduled with a broken hand, and was out with a cast in half an hour. Personable staff, very short wait time, it was greatly appreciated!

  4. Excellent service. Very friendly individuals on the telephone, specifically Lisa. Dr. Giuseffi was great. He was thorough, informative, and patient. Outstanding service!

  5. my brother Corey Beck just had surgery today 3/19/18 and my neighbor Duane Larson will be having neck surgery here soon i refer both Thank You Dr, Woodruff for all that you have done. sincerely Darla Beck

  6. I have been a patient of Black Hills Orthopedic & Spine Center for two and a half years. The doctors are all amazing and super knowledgeable. They truly care about their patients.

  7. Why do they schedule appointments and you wait almost an hour! I don’t feel so patriotic as most of these reviews. It’s just another money making machine in the Black Hills.

  8. Docs good, nurses good. Front staff horrible, HORRIBLE service! Voiced a concern and got told to seek treatment elsewhere. It would be one thing if I was rude or using language. So sorry for bring forward a flaw. Took her advice and sought other (better) service.

  9. In 2017 I fell off a high ladder and sustained severe tibial plane fractures of my knee and lower leg. It has been a life-changing injury, and throughout two surgeries and 6 months of recovery, I feel that I received exceptional care from …

  10. Dr. Mortimer was my husband’s surgeon when he needed to have a new shoulder and he will be my choice when I am ready to have the same surgery. Very professional and a very good surgeon!

  11. Best Doctors and the very best facilities. The Surgical Hospital is 2nd to none. To top it off they have AWESOME food. Billing is easier to understand than any other clinic or hospital I have been to.

  12. I have been a patient of Dr Eckrich since 2008 after a life or death motorcycle accident. Dr Eckrich has done several surgeries on my neck, leg, back, and fixed many broken and fractured bones, his bedside manners are prefect, kind caring …

  13. Joleen Wilson, PT is awesome!! She was very helpful with my recent elbow pain. Also the front desk staff is so helpful and friendly. I would recommend this facility for all orthopedic and physical therapy!

  14. The surgery and followup was first rate. When it was determined that surgery was needed the scheduling and pre-surgery checkup, joint replacement class and pre-surgery x-rays were scheduled rapidly and efficiently. Great experience.

  15. Doctor Larsen was professional and excellent in his diagnosis of my post surgical needs. Very grateful that I left the care of another doctor and received his advice.

  16. Dr. Woodruff demonstrated superlative diagnostic abilities when he found two compression fractures that THREE X-ray professionals (at the local hospital) and my primary care provider, an internist, were unable to find. After three weeks of …

  17. Absolutely not helpful whatsoever. The doctors are rude, and clearly in it for the money. On top of that, after my examination I could hear them through the door discussing what I should do, stating they hope I do something. Felt …

  18. Buyer beware! The front desk staff told me they accepted my insurance and charged me a copay. I then find out that they did NOT accept my insurance and I in turn got slammed with a huge bill. Do not rely on anything they say because they …

  19. I just wanted to add a short note to this to let you all know that I am very pleased with the way my care has been at this clinic since 2013. I have had Dr. Marrs as a provider and he is very excellent in what he does. He did a 2nd …

  20. First I’m going to start off by saying Jerome wenninger is amazing my second time seeing him !!!! He is very personable and informative you can really tell that he listens to your needs which is refreshing . He also Made sure that I had …

  21. My experience at this facility was the best!! Everyone treated me with respect and kindness. My surgeon was very good at what he did for me. Extremely proud of this.

  22. My son had his leg in a full cast. The nursing staff was very polite and professional. The Doctor was also very professional. The reception area was clean and the four times we were there the waiting line was very short.

  23. They have great staff and doctors at BH Orthopedic. They will do the best to make sure you get what you need and may not include surgery. They respond promptly and get you in quickly. Excellent all around.

  24. Dr. Dykstra and his team took care of me before, during, and after surgery.
    I’ve had many surgeries before and Dr. Dykstra and his team were the most caring and took care of all my needs and concerns!!
    Thank you Team Dykstra!!

  25. I was coming in to an appointment from out of town, and even though it was last minute, the scheduling staff made it clear to me that they would prioritize my visit and make sure they got me in as soon as possible. I saw PA Jerome …

  26. After seeing the spine surgeon and following his protocol, I was told 2 weeks prior to my scheduled surgery that my BCBS (a MAJOR national carrier) denied the surgical technique/instrumentation as “investigational”. He offers no other …

  27. Dr. Chilvis is great. I broke my 5th metatarsal bone, the 23rd of November 2019, had 1st surgery on 2 Dec 2019. Dr. Chilvis did my 2nd surgery on 2nd July 2020. She did everything to not to have to do a 3rd surgery. Again she is great.

  28. Dr. Renaud was awesome! He provided me with necessary actions to heal my fractured toe. Understood my concerns with all my hammer toes and informed me of my options. Totally understands my injuries and my concerns. Great doctor!!

  29. This is my second appointment with Black Hills Orthopedic and I couldn’t be more happy with the care I received from the receptionist to the nurse to my Doctor Kadrmsa. I highly recommended Black Hills Orthopedic. Mel Killian

  30. Steve I always knew you would do great things..congratulations! You are a very special person and I am so happy you are my doctor and friend. Happy hour to you and your whole family…

  31. I have been to Black Hills Orthopedic and Spine Center twice and there is no other place I will ever go to! The physicians at Black Hills Ortho and Spine Center truly care and listen to the needs and concerns of their patients. I went to …

  32. Very professional and friendly every time I am in the office. Quick to return calls, thank you Heather! Helpful and willing to take the time to ensure I understand any decisions made in treatment.

  33. Recently (7/2020) I had major foot surgery done by Dr. Chilvers at Black Hills Orthopedic & I give her 10 stars. My foot was a mess with 4 curled under toes & a big toe bent like a question mark. Results of ballet toe dancing & standing on my feet for long periods of time. Now my foot is perfect. THANKS Dr. Chilvers!

  34. Everyone was sincerely there to help with my recovery. The last meal that I ate there, steak, remains the best meal I have had since leaving. My stay was brief but I was treated with dignity and kindness.

  35. after waiting an hour in the exam room for the Dr to see me for a follow up about having possible surgery i decided to just leave. During my time in the exam room i could hear the support staff complain about other patients and staff …

  36. I truly believe BH Ortho is a 100% here for their patients well being and not the money. I never had a more positive experience with a doctors office, like I did at BH Ortho! Dr Echrige is a life saver! And Heather was the most amazing, kind, knowledgeable Doc I’ve ever seen in my life! I cannot thank you both enough!!!!

  37. Dr.Giuseffi is a great orthopedic surgeon and the care provided by him, his team, and the urgent care staff I have seen, was exceptional. He always has a friendly smile (even behind the mask), treated me with respect and took my concerns seriously.

  38. After listening to my primary care provider for years tell me I was just getting older my wife sent me to Black Hills Orthopedic and Spine . They quickly were able to see my problem and take care of me . After having both my hips replaced I …

  39. I never felt like the doctors and staff in general did not care. They took the time to listen, show me exactly what was going on, explained to both me and my significant other what was to be expected. Even when I went back and said …

  40. I have been a patient of BHOSC for 5-6 years now. I have had treatment with them for issues on different joints on the lower part of my body. Treatment has always been professional and each of their staff members are so caring. Thank You Dr. Chilvers and the rest of the BHOSC members! Al LaBine

  41. Front staff was sub par, but could stand that. Doctors and nurses were great. It’s the billing department that earns Black Hills orthopedic 1 star. They called me on three different payments to tell me my card was declined despite money …

  42. Dr. Chilvers is an excellent surgeon. She has performed two surgeries on my feet. One for a broken metatarsal and the more recent surgery for arthritis and bone spur on left foot.Yesterday, I got a full cast on (non-weight bearing) and …

  43. UPDATE: It’s been 2 weeks, still no call back. Plus they had the nerve to bill my insurance company. I notified the company that they should NOT pay out and why. If they try to bill me, we’ll be in small claims court. …

  44. The doctors and the nurses all very nice and courteous. Took the time to listen to you and help you out in anyway possible. I am very very satisfied with my new knee.If I need anything in the future I will not hesitate to go to Black Hills Orthopedic and spine.

  45. I just had total knee replacement on my left knee. Dr. Mars was absolutely wonderful. He suggested pre-surgery physical therapy and I think it made all the difference in the world. It’s only been two weeks since surgery and I walked three blocks today no problem. Thank you Dr. Mars.

  46. Premise was very clean and organized! Decor was appropriate and historical! Scheduling personnel were friendly and courteous! Doctor Dykstra was very professional and knowledgeable, so was his nurse! My experience was pleasant and informative! I will recommend BLack Hills Orthopedics and Spine Center to all !!

  47. I had the best experience and care from Dr. Guiseffi and his staff. I couldn’t sing their praises more! They listened and understood when I explained my concerns. My previous care at another facility was awful and they took the time to make sure I was taken care of. I appreciate all they did for me!

  48. I had shoulder surgery 8 years ago, Dr. Luke Mortimer was my surgeon. He was amazing, supportive, always ready to help. 1 1/2 years ago, my knee started to hurt. Final diagnosis, I would need a total knee replacement. Again, I chose Dr. …

  49. I was well taken care of. From the receptionist, x-ray technician, to being seen by Dr. Kadrmas. The process was simple and as painless as possible. I was put at ease by the thorough evaluation I received. They kept me informed and I was …

  50. I was hesitant to post this reply, and held off for awhile but I feel it’s necessary to let everyone including the clinic know what I didn’t experience and rather did. Back in October of 2021 I took time off work and drove 6 hours two ways …

  51. The Black Hills Orthopedic & Spine Center was very professional, detail oriented, and provided competent, comfortable care. My knee replacement couldn’t have gone better. The physical therapy was excellent. I cannot say enough about the …

  52. The staff was friendly, knowledgeable, honest, and a pleasure to deal with. I came in hurting pretty good, having weakness and numbness in my arms and hands. I worked with Dr Gaffney, and Rebecca Stafford.. Throughout a couple of years, we …

  53. I had an accident 5yrs ago with both feet and one leg bone. Over the past couple years developed some bone spurs and had to have surgery to remove/shave down. Now onto the road of healing. …

  54. First of all I would like to say I’m so sad Dr. LaBrie will be leaving. He has been so wonderful, kind, respectful & compassionate toward me. I hope I’m referred to another Doctor just like him. I’ve had wonderful experiences while being …

  55. The staff is excellent. From the time you walk in the door, from the receptionist to the surgical staff, you are treated as though you are the only person there. They are great. This is my second time having surgery at the Black Hills …

  56. Dr Giuseffi was amazing! He treated my daughter for a knee issue and was very kind, concerned and informative about her condition and treatment. What I really appreciated was his great bedside manner and that he spoke to her directly, only …

  57. I’ve had nothing but great care and very professional interactions with all of the staff there over the years from the staff at the front desks, the RN’S, the PA’s, the surgery schedulers and the PT at Promotion. …

  58. My experience at the surgical center was excellent. The entire staff were very intuitive and obviously experienced, calm and friendly and made a stressful experience a smooth one. I never waited more than a couple minutes for staff to come …

  59. I was recently in for a new knee, my third time with them for replacement on other knee and hip. I had Dr. Marrs, he is excellent at what he does and is very thoughtful and takes time with you. The services I have received at Orthopedic and …

  60. This was the third surgery on this hand, first surgery with Dr. Dykstra, and the process was much better than the last surgeries I had.

  61. During the whole experience of my broken tibia and fibula everyone has been wonderful. From the front desk to the nurses and docs. I also needed surgery at their sister surgical hospital where I was also treated very well.

  62. Dr. Renaud has an amazing way of pinpointing where the trigger areas of pain are. My right foot feels so much better after the cortisone injection. No throbbing pain anymore. Thank you sincerely Dr. Renaud.

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