They are nice people that works there.I went there last year I want go back A eye exam and glasses cost me 600 dollars out of pocket They are ripping people off
Wanted to give a big thumbs up to Nic for excellent service and professionalism in making the absolute correct choice in my vision along with style.
👍👍👍👍👍 …
Went in for a small favor. They went above and beyond to help me and in the end I wasn’t even a paying customer. Very grateful for their wonderful service.
Dont trust their system of appointment. Called to simply set up an appointment and they convinced me to come in at 8am the next morning instead. Only to get there at 8am and not have an appointment set up
I understand Covid precautions, but not being able to go inside to get new glasses is a deal breaker for me, snotty kid replied to my request to get them adjusted inside that he’s been adjusting for a year this way, but I’ll save hundreds and order online next time, at least they deliver to my door by my smiling UPS guy
Told us there was a 10 DAY GUARANTEE to order and cut glasses… Then when they are over the 10 days they don’t do anything but they really just focus on really having them on time. The 10 days guarantee is not a big deal but rather chasing …
Super friendly service they go above and beyond. The whole time I was there beverly smart was able to lend a helping hand and answer any questions or concerns I had. 10/10 would recommend
I went in to look for some new frames and their staff was so helpful. They were all so friendly and attentive and were able to answer all my questions. I would highly recommend them!
Every time I’ve visited was an awesome experience. Every single person working here is so friendly. They make sure you’re comfortable. Never have to wait a long time to be seen. Love this place!🥰 …
I was a short notice on an eye injury. They worked me in quickly and took care of my eye. I will definitely be back and this will now be my choice for my eyes! Thanks Blount County Eye Center!
Alaina and the entire staff at BCEC are all so incredible and they have such an amazing selection of glasses to choose from! Wouldn’t imagine going anywhere else!!
i went to other eye doctors in maryville for years growing up. and for years and years i was told that i couldn’t wear contacts because of my prescription. then i went to dr. tantum and guess what…he put me in contacts and i’m never going …
This is the best eye place I have ever been to the doctors were so great and so are the techs Adrianne was so helpful and really put me at ease I really enjoyed my experience there I would recommend it to everyone
Do not waste your time. I came in for an appointment. 3.5 hours later while left and forgotten in the waiting room after being promised that they would ‘get back on track’, I finally left, and asked to be contacted. That call never came. Reached out 3 more times with nothing. Again do not waste your time.
this place has a amazing athletic, it’s a very lay back environment. everyone here is very sweet and so their job quickly and effectively the glasses have amazing quality and all around great service
This eye center is the best I’ve been to Dr mcBride is amazing and a young man named dylan kelley was very easy to understand and explained answers to my questions very well thanks for serving blount county I highly recommend blount county eye center to anyone who needs glasses
I went to BCEC for the first time last month and am so glad I chose to switch eye care centers. I’ve been wearing glasses & contacts since I was 12, and thought all those years my astigmatism was really bad. For the first time an …
This place is hands down the friendliest, most professional, and helpful place I’ve been to. They have great staff, great physicians who don’t try to up-sell you or take advantage of you. Always happy with my experience here.
Several issues occurred with BCEC. I purchased 2 pairs of glasses – 1 safety and 1 personal. Issue 1) While at BCEC Joe forgot to charge me the full amount for my safety glasses, resulting in me paying (on a separate trip) even more than …
Thanks to the awesome staff at BEC for helping me get some much needed, new glasses Dr. Cassie and Brittany were great! A special, HUGE thanks to Laura for helping me find the perfect frames and even bringing my old glasses back to life!!!! Thank you for all the help ladies 🙂
Being 72 years old, I have dealt with a lot of professionals in my time…and a lot if eye Doctors. I moved to Maryville and Googled Eye Drs. BCEC SEEMED TO HAVE THE BEST RATINGS. Now I know why. I have never dealt with a more professional, …
I’ve had 5 appointments, but only been there twice & they just called to change times AGAIN! my first visit was over 3 hours because they overbooked. Its too bad, because they seem nice & proffessional, but results say otherwise. Im going to cancel next apt instead of playing phone tag.
All of the staff were very helpful and friendly. Dr.Alex, Ryan, and Austin were all extremely efficient, thorough, and knowledgeable. Great experience!
I’ve been a patient of Dr. Lloyd Tantum for several years and have nothing but good things to say about him. I’m sorry he’s scaling back his hours, but he deserves it! My son also goes to BCEC and sees one of the other doctors there. Dr. …
Blount County eye care is the best place for all you vision needs. I really enjoyed the experience thanks to Austin Underwood, and all the other friendly specialists
BCEC is more than just a Doctors office, its a family. The service for the community is outstanding not only with service you recieve while being a patient but the services they provide other outreaches and our own community. I recommend giving a visit if you have not been in before.
Our entire family goes here. They are very accommodating, understanding, patient and helpful. Not to mention their quality and affordable lenses contacts exams and frames! We’ll never go anywhere else
The staff at BCEC are very friendly, reliable, and knowledgeable in all things eye related. If you have eye problems, then the team at BCEC are the right team for you.
Our family loves BCEC! Doctors Susan and Cassie are knowledge, thorough, and kind. My children’s exams are enjoyable without resistance from them because the staff is patient and explains everything that will be done. Optical and front desk …
Before I start this, I just want to say that Dr. Llyod Tantum is great. This review pains me to write bc I really do think he is wonderful. The fact that I have to go find another eye Dr makes makes me mad, all because the office staff …
They have a very helpful and friendly staff, a great selection of frames, and Dr. William Tantum will personally go above and beyond to ensure you are completely satisfied. I would highly recommend anyone getting new glasses or contacts go to BCEC.
Love this place! Everyone is always so friendly and they have a wide range of selections for glasses. Austin in the optical shop was great! Highly recommend this place
I can’t say enough about the level of care at BCEC. Everyone I’ve interacted with has shown genuine concern and provided excellent treatment. Highly recommend!
Been going here for about 2 1/2 years now. Every appointment has been met with professional courteous people. I would absolutely recommend Blount County Eye Center not only to my friends and family but to anyone looking for eye care.
Amazing selection of frames and super nice staff! From the moment you walk in the door the staff makes you feel like more than just a patient. I would highly recommend BCEC to anyone looking for an eye doctor in Maryville and surrounding area!
This was my first experience with a civilian optometrist. Dr. T’s staff was great. They were able to get me scheduled for an appointment same day, ran a full battery of tests (Took pictures of my retina’s, tested me for MD, ran me through …
I loved this place!!!!! The doctors are amazing and so friendly! Adrianne was my tech and she was really helpful. I was able to get new glasses and everything!
Don’t let the interior fool you. Poor quality lenses. I’m a traveling nurse….had to move on. Could not see out of my new lenses. Went to a different Dr…..got the right script. Ordered prescription lenses for sunglasses. Can’t …
Waited a couple of weeks for appointments for myself and my husband. Arrived at my 4 pm appointment at 10 till 4 @ 4:45 I went to the front desk and ask how much longer it would be was told they would check and continued to ignore me. …
I came in for a regular check-up and was helped by Kelsey and Dr. Matt. Kelsey got me settled in and made sure i knew what was going on before she went forward. Dr. Matt helped me realize i was losing my vision and it may be time for glasses.
I love Blount County Eye Center! They have such great staff and doctors that really care about all your vision needs! Their Optical Shoppe has a huge selection of glasses and sunglasses to choose from and staff to help you decide on the …
My name is don..this is my g.f phone…first it was bad enough I paid 100 dollars for an eye exam when most other places are 70 dollars.then I paid 450 dollars for glasses and had to wait almost 2 weeks to get them….the lenses were very …
I highly recommend BCEC. Everyone at the office was very friendly and helpful throughout my visit. The office is beautiful and I’m seeing very well with my new glasses. Thank You
I will not be a repeat customer and will not recommend this place. The ladies at the front are very nice and great, the Dr was great, but the manager over optical is very rude, an attitude and could care less if ur a customer or not. …
Whenever you plan to visit any place of this sort, you carry some sort your personal issue, like some disease or not seeing properly or need to get eye sights checked for any problems, however when you visit BCEC , it is a different game …
Every time I’m in the office, I never have to wait very long to go back for my scheduled appointment. Everyone is so friendly & knowledgeable. The atmosphere & building is welcoming & always super clean.
Glasses, and eye care have always been a struggle for me. Blount County Eye care has been the turning point though. Always welcoming, and even as busy as they may be at times, they treat each customer with patience and care.
The doctors and medical staff are outstanding!! They make the patient’s needs a priority and have a family environment. Our family wouldn’t want to receive care, or have Courtney work, anywhere else!!!!
I enjoy using this office for routine eye examinations. They do not, however, accommodate you if you come down with an infection and need to be seen. I called today for an appointment due to suspected eye infection and I was told the …
I would like to say I have had a good experience with Miss Heather Bryant she gets me in and listens to what the problem is and she let’s the doctor know of anything I might have forget from telling her. …
BCEC is simply the best eye care in East Tennessee. They are far more than annual eye exams, they provide total eye care. Not only do I use them for my annual exams, contacts/eye-wear, but also any and all eye related medical care. I cannot …
I will begin by saying my eye exam was everything you would expect. This is the only reason I gave 2 stars. The Dr was very nice. But you can get an eye exam at Walmart. …
I had an emergency situation with my eye. I had never used this facility prior. They saw me almost immediately…then 2 follow up visits the same week. I can’t imagine any friendlier staff and Dr. Cassie Bruno was absolutely the best – THANK YOU !!! (If I could give 10 stars I would)
I had put off having a comprehensive eye exam for the first 31 years of my life but decided to go make sure there were no hidden issues since my vision insurance would cover it. Dr. Cassie and the staff did a great job making me …
Loved Blount Eye Center. Everyone was so nice and professional and took care of my every needs over and beyond. I highlly recommend them for all your eye care needs
amazing office, great staff and doctors. They have great programs that help with eye glasses. They even have great clearance! I’d recommend this place to anyone. I’ve had awful experiences at other eye doctors but I have nothing bad to say at all about this one.
It’s been almost five weeks since we took our daughter’s prescription in, and while we’ve gotten a number of excuses for why they haven’t been able to get the glasses, we still don’t have them. They claim “ The region’s largest eyewear gallery and an in-house optical lab,” but we’ve been sorely disappointed.
Was referred to this place by a church friend who knows the difficulties we have with our 9-year-old Downs/Autistic daughter. Just the atmosphere alone is clean, calming and comfortable. Then when you add the top-quality customer service, …
Dr. Susan was amazing, she was super professional and friendly. The staff were equally friendly and the selection of frames was outstanding – there are hundreds upon hundreds to choose from. It really is just a great place for eye care and I wouldn’t go anywhere else!
Dr. Alex was wonderful and very attentive during my eye exam and Austin has the best customer service and was so patient and kind when he helped me find my new frames! Highly recommend this place!
Dr. Will is an amazing Dr.! He came up here to Montana, to work for our eye Dr for a couple of months, and he was loved by ALL!! Members and his staff here were very sad to see him go. If you need eyecare….go see him, you won’t regret it!!
Dr. Lloyd is absolutely amazing! He is kind and extremely knowledgeable. The staff is also very kind and helpful. I couldn’t have chosen a better eye care facility!
I absolutely love BCEC and everyone that works there, especially Sarah. She made my visit extra special. She took her time with me and helped me choose just the right glasses. Thank you BCEC for all you do
Dr. Sarah did an excellent job refracting my eyes, and the opticians helped me pick out a light weight, fashionable pair of glasses. I highly recommend them.
Blount County Eye Center was great. I checked in and they took me straight in.Adrianne the tech who saw me me put me at ease and the Doctor listened to my concerns and was able to solve them. They are definitely a five star Place.
My first experience with BCEC was wonderful. I had issues with my glasses the second time around. They reached out to me and offered to replace my glasses with any other glasses on the market free of charge. This went a long way to help with my bad experience at the company.
I came in for an eye exam on Saturday and was greeted by polite and friendly staff. Dr. Sarah performed my eye exam and took the time to really understand what was going on with my eyesight. I love the staff here and would highly recommend this place to anyone!
All 4 of my kids and I go here it is incredible. They are so nice and organized and great with kifs. Dr. Sarah and tech Allyson really made us feel comfortable and explained everything perfectly. We love it here!!!
The staff were all super friendly and patient with my after-school, talkative 8 year old! The eye exam was both thorough and gentle! It was a great experience for a first time eye doctor visit!
BCEC is the best! I had double cataracts and had no clue, with the great team here they were able to see them and get me ready for surgery immediately. Brittany and Sky were so helpful and made me feel so comfortable with my experience. Highly recommended!!
Another awesome appt at BCEC. They’re always ready to accommodate my calendar or fit me in if there’s an urgent need. Today Dylan and I went through the preliminaries before Dr. Alex did the follow-up. Both Dylan and Dr. Alex were thorough …
I was very pleased with my experience at BCEC very kind and informative doctors that gave options to the eye test and were very thorough since it was my first visit to an eye doctor in quite some time. they were very clear and informative …
Dr. Matt and Dylan are a dynamic duo!
These guys took excellent care of me during an unfortunate infection as well as my eye exam after their healing powers were applied. …
Went for my first ever eye exam and couldn’t have had a better experience. Extremely clean and well maintained facilities, super amazing staff, and just crazy professional while being really personable. I had Dr. Alex and he was lovely. He …
We came into the your practice unannounced today and was warmly greeted by Hayle even though she knew we weren’t established patients. After Hayle heard my plea she kindly and calmly shared she personally understood my feelings. She …
Dr.Sarah and Kelsey both were amazing. I could write a very long review but to sum it up I HIGHLY recommend this facility for your eye care. The staff here is awesome everyone from the check in to the ordering to the check out was a great experience
They got me in and out quickly and were very thorough and attentive. The environment was friendly and their selection of glasses and sunglasses was great! I’ve been to eye doctors that felt more like assembly lines – this was not my …
My experience here was the best ever. I walked in because the building looked unusual and stylin’. I have now been back several more times for new frames, an adjusted prescription and to have a repair. All of these visits were so pleasant …
Jess is amazing and so helpful. She always has a smile on her face and stops to say hello when you come to BCEC. Thanks Jess for making me always feel welcome.
I recently had an eye exam by Dr Matt who was assisted by Kelsey. I was wanting to try contacts because of the problem with glasses fogging up with face masks now. They were very patient during the process and found a contact that my eyes …
Took both my wife and son to get their eye exams and glasses. My son’s visit went well, my wife on the other hand had a horrible experience with this place. She went in got the exam done and then picked out her frames like normal, when they …
I am so impressed with the BCEC! From my first visit to my last, I know that I can count on ALL of the staff to provide a wonderful welcome, pleasant waiting room, the BEST Eye Care from excellent professionals, and a Fabulous Frame & Lense …
My mom is a patient here. I brought her to her follow-up appt after her cataract surgery. Everyone was very helpful with her experience. While I waited on her during her appt, I browsed their very extensive and reasonably priced selection …
Jess is always so helpful and nice. She is always the first person that’s comes and checks on you when you come into BCEC. She always has a smile on her face and her personality always makes you feel welcome. Such a nice person.
I highly recommend the Blount County Eye Center! The staff is knowledgeable, friendly, and they have great customer service. Kelsey H assisted me with frame selection and fitting. She was very pleasant and helpful. Thanks BCEC!
From the minute you walk in are are greeted to the end of the exam everything is top notch. The people are kind and welcoming and the staff knowledgeable. Dillon did a great job making me feel comfortable and Dr Matt was wonderful. I …
I took my prescription from another doctor to your store for glasses. The first time there a young lady helped me the best she could but they were short handed and she was a little stressed. When I went in for my glasses I could not read …
I love our visits to Blount County Eye Center! The building has its own eyeglass shop and they REALLY stand behind their products. The office itself is really neat! It is a pleasant, sunny, modern farmhouse-style, and with swanky, high tech …
My eye exam was in March, and I had to wait a few months to order the glasses and contacts I really wanted. I am so thankful for the staff at BCEC, they were so patient and understanding. When it was finally time to customize my new …
The experience, quality of care, and experienced staff make Blount County Eye Center the epitome of eye care. The staff are personable and take the time to connect with the patient. I dealt directly with Dr. Sarah and as well as Adrianne …
Called after hrs cause husband burnt his eyes at work welding, husband was in a lot of pain , hospital was 4 1/2 wait time so they recommended Blount eye after hrs , I called left a voicemail and within 20 min I had a call back and Dr.Matt …
I’m in from out of town and had a minor emergency with my eyes. Not only did they get me in for a same-day appointment despite not being a normal patient; but they were also able to get me glasses same-day when it became clear I’d be unable …
This place is great! For both adults and children. It’s hard to find an office especially these days with a good bedside manor. However, I’d like to point out one person in particular, the assistant Kelsey. She’s very kind and always has a …
I love the folks a BCEC they are always so helpful, and are so personable. There are 4 of us in my family, and all of us have eye issues, and they have been absolutely amazing with us. Aislynn never hesitates to help us out or explain …
Used the Eye Love program for an income based person and had the best experience! Ryan was great, Dr. Alex was awesome and Jess in optical was fantastic! Great customer service and a lot of smiles!
Worst customer service experience I have had in many years. I ordered 1 pair of glasses and 1 pair of sunglasses to have on a vacation trip that would begin in 18 days-explained the importance of having them before we leave. I was told that …
Had an urgent eye need, got a scratch on my left eye at home and was worked in and out within an hour. Front desk staff was very helpful and friendly. Dr. Matt saw me and gave my eye a thorough exam and was able to alleviate my discomfort. …
My experience at Blount County Eye Center was very pleasant. I was surprised with how quickly they checked me in and began my eye exam. Blount County Eye Center goes the extra mile; their eye examinations are more detailed/in depth than my …
Staff was friendly and politeness was never an issue. Really liked my Doctor and when I left the office felt like I had found the place I would continue to use. I was told it would be 12 work days on my new glasses. On the 12th day I called …
Loved the dr and some of the staff. The girl at the front desk was very sweet and I absolutely loved the guy that fitted me for my new glasses. I would have given 5 stars if it hadn’t been for the red headed girl that had a major attitude …
I had an amazing experience here. I took my Mom here to get her new script and frames…. She’s not always the easiest, I’ll say, bless her heart. There was a technician there, Jessica, that was so patient with her, even through some …
Everyone there is so nice and welcoming. I was quickly assisted, and they went out of their way to help me with my insurance questions. Dr. Alex and his nurse answered all my questions. He is so patient and kind. I have never been to an eye …
If you’re looking to go somewhere that you’ll be treated with respect, don’t go here. We sat and listened to their staff make fun of patients to each other for half an hour while we waited to be seen. Extremely unprofessional behavior.
Everyone is super nice. Jessica Harper who works in the glasses department is amazing. She was able to help me get a great pair of glasses on a budget. Today I took my daughter who is autistic and she made getting glasses so fun for her. She was so patient and made her feel so beautiful in her glasses! We won’t go anywhere else!!!
Poor customer service. When I arrived early for my appointment to have new lenses “cut “ for my glasses, I was told it would take 15-20 minutes. After waiting 1 hour and 15 minutes, I asked when my glasses would be ready. I was told it …
The doctor at this center is excellent and the staff is friendly. There are a lot of glasses options and they don’t try to pressure you into spending more than you need to. The Only complaint is there needs to be a better system for people …
I love the doctors at this eyecare center. When it was time to order my glasses, Nic took care of me and was very helpful. Highly recommend this place.
My whole family has been coming here for a long time, and we always have a good experience. But Nic in Optical went above and beyond for us recently, and I just wanted to brag on him! He was so kind and helpful to my 8 year old son.
I would highly recommend Nic at Blount County Eye Center. I tend to be a very picky and particular with what I want and he was super patient with me & well as extra pleasant to work with. He even tried on glasses since these were a gift for …
The staff at the front desk was very polite. I recommend Dr. Alex as it was a pleasure to be seen by him today. Extensive eye exam, large selection of lenses and frame options. The rustic theme in the lobby is lovely.
Front desk staff is incredibly kind and Dr. Alex who I saw for my visit was awesome! However, when it comes to ordering contacts, it’s a no for me. You have to stand around for great lengths of time before you’re even acknowledged. The …
I saw Dr. Matt today and he was unbelievably helpful and kind. I went in nervous and he helped me sort everything out. I instantly felt at ease around him and really appreciated him taking his time. The nurse I had was so friendly as well. Overall, great experience!
CARLY is amazing! We didn’t give ourselves enough time to finish ordering our glasses and she VERY PATIENTLY took our information and sent us on to our next appointment to come back later! She had completed EVERYTHING!! Patience, combined …
Had a 2:15 appointment. Arrived at 2, wasn’t seen until 3 and by then I had already had the frames I wanted picked out. Dr. Sarah was pretty good, but the people who sell you frames seemed kind of upset that I had taken the time to choose …
They are nice people that works there.I went there last year I want go back A eye exam and glasses cost me 600 dollars out of pocket They are ripping people off
Wanted to give a big thumbs up to Nic for excellent service and professionalism in making the absolute correct choice in my vision along with style.
👍👍👍👍👍 …
Good people
The doctors are awesome!!!!!!!
Nice
Dylan was great
Great group of professionals!!!
Excellent staff and doctors!!
Super Friendly staff.
Great staff who are genuinely friendly.
Dr. Lloyd is amazing.
Very nice and helpful place
Will and his team are outstanding!
Our family loves BCEC 😎 …
Difficult to deal with.
Dr. Alex was great!
Beautiful office, Great staff, great doctors
Very nice place to go every one is very friendly very professional
Amazing staff, clean location, excellent with kids!
A great selection of eye wear and a knowledgeable and friendly staff
!
Very knowledgeable doctors and friendly staff!
It took them over 2.5 hours to get a dilation and eye exam done.
I highly recommend everyone to visit, You will not be disappointed.
I would write an amazing review but the place speaks for itself
Beautiful office, wonderful staff, and great selection of glasses!
Wouldn’t go anywhere else! Very friendly staff and today was helped with safety glasses that wasn’t even purchased there! 😊 …
The staff excellent and so friendly and Drs spend so much time with you and answer all your questions thoroughly,
Waiting for over an hour for appointment is unnecessary. If I have an appointment at least be on time.
I won’t go anywhere else!!! A great team of people taking care of the community’s eyes!
Perfect!!! Took time to explain my entire exam and the results! Very community oriented and family friendly.
They made time for me after hearing I’ve lost my glasses. Awesome
Went in for a small favor. They went above and beyond to help me and in the end I wasn’t even a paying customer. Very grateful for their wonderful service.
The people at this place are fantastic! Kind, understanding, and they explained everything to where I could understand it. I will be back.
All the doctors and ladies helping out are great!! New location is awesome and is doc Cassie.
Great team of doctors and excellent knowledgeable staff. Highly recommend
Their staff was very knowledgeable and they got me in and out pretty fast
Staff was so kind and caring. Alaina at the front was absolutely perfect.
After leaving this eye center I am comfortable with my prescription and the doctor here
Great service and staff! I was in and out quickly and everyone was so polite. 10/10 would recommend going here!
The person who helped me Austin was great and I really apriciate him for it.
Very friendly staff. Not really a long waiting pery. Questions answer very fully and satisfied with everything
Loved the people especially Becca and Allison! Such a friendly environment.
Great service and Sarah was very helpful this will be my eye center for life
It’s been a while since a doctors office has been so nice and clean along with excellent people working there I would recommend it to anyone
Adrianne was a great tech and I really like Dr.Matt!
Got in super quick, super helpful very friendly! No waiting!! Would highly recommend
Absolutely love the atmosphere and amazing people that work here! Always so friendly and refreshing to do business with!
Beverly at the front was so nice! Good selection of glasses and a very clean facility.
Front desk staff was amazing!! Had a great experience. Bekah was beyond helpful!!
I was helped by Kelsey and she was wonderful! Dr. Matt also answered all my questions.
Dr. Will is the best optometrist east of the Mississippi!!! I highly recommend him!
The staff and doctor were absolutely professional and welcoming. Our family will continue to be patients here for years to come.
Friendly environment. Had a great tech Kelsey who explained all my questions. Would recommend.
Awful. 7 visits. 2 exams with different results. Still incorrect. Only partial refund and a boatload of wasted time and frustration.
Customer service has changed drastically from my first impression
The staff are extremely nice however, i have been waiting on my frames for 4 weeks i think that is a little ridiculous
Austin was awesome! Very friendly and helpful when I came in to get new frames.
I have always been taken very well care of at Blount County Eye Center. Definitely recommend .
Awesome visit! All staff very professional and had me in and out! I greatly recommend BCEC. Thanks Sarah for your help!
Great trip! The staff helped us get an eye exam and glasses for our 8years old❤️❤️❤️❤️
Dont trust their system of appointment. Called to simply set up an appointment and they convinced me to come in at 8am the next morning instead. Only to get there at 8am and not have an appointment set up
First time going here. Had a prescription, just needed the eyeglasses. Sarah was most helpful and explained everything well. Thank you.
Great experience with helpful and efficient staff. John and Allyson made my appointment a breeze.
Very helpful and friendly people. Dr. Alex and Tech Allyson were very accommodating with their friendly, warm and professional manner.
My visit was great. I had a very friendly welcome from Bekah, and Dr. Matt was awesome.
Sarah in the Optical area was wonderful. She was extremely helpful and friendly! It’s the staff that keeps you coming back!!
Amazing eye professionals that support Blount County in many ways! The office staff are knowledgeable, welcoming, and warm!
Do not recommend. Bad customer service.
Dillion passed the vibe check tremendously! He’s a great worker. Also ask for Austin when picking out lenses! Man knows what’s talking about
Everyone was super sweet from check in with Becca to Dr. Matthew. Will definitely be going back for all my eye care needs.
Not pleased with outcomes of procedures and results. Would not recommend. Will look
For another place for future glasses or eye care.
I understand Covid precautions, but not being able to go inside to get new glasses is a deal breaker for me, snotty kid replied to my request to get them adjusted inside that he’s been adjusting for a year this way, but I’ll save hundreds and order online next time, at least they deliver to my door by my smiling UPS guy
Told us there was a 10 DAY GUARANTEE to order and cut glasses… Then when they are over the 10 days they don’t do anything but they really just focus on really having them on time. The 10 days guarantee is not a big deal but rather chasing …
Super friendly service they go above and beyond. The whole time I was there beverly smart was able to lend a helping hand and answer any questions or concerns I had. 10/10 would recommend
I went in to look for some new frames and their staff was so helpful. They were all so friendly and attentive and were able to answer all my questions. I would highly recommend them!
They are always so nice and attentive! They have a great selection of glasses. It is a very clean and beautiful facility!!
I had a great time today at Blount County Eye Center. They were very friendly and helpful. Highly recommend them.
Every time I’ve visited was an awesome experience. Every single person working here is so friendly. They make sure you’re comfortable. Never have to wait a long time to be seen. Love this place!🥰 …
I was a short notice on an eye injury. They worked me in quickly and took care of my eye. I will definitely be back and this will now be my choice for my eyes! Thanks Blount County Eye Center!
Alaina and the entire staff at BCEC are all so incredible and they have such an amazing selection of glasses to choose from! Wouldn’t imagine going anywhere else!!
i went to other eye doctors in maryville for years growing up. and for years and years i was told that i couldn’t wear contacts because of my prescription. then i went to dr. tantum and guess what…he put me in contacts and i’m never going …
This is the best eye place I have ever been to the doctors were so great and so are the techs Adrianne was so helpful and really put me at ease I really enjoyed my experience there I would recommend it to everyone
Do not waste your time. I came in for an appointment. 3.5 hours later while left and forgotten in the waiting room after being promised that they would ‘get back on track’, I finally left, and asked to be contacted. That call never came. Reached out 3 more times with nothing. Again do not waste your time.
this place has a amazing athletic, it’s a very lay back environment. everyone here is very sweet and so their job quickly and effectively the glasses have amazing quality and all around great service
Great staff and very helpful! Simple eye exams and they have a very wide variety of frames and lense options. Highly recommend!
This eye center is the best I’ve been to Dr mcBride is amazing and a young man named dylan kelley was very easy to understand and explained answers to my questions very well thanks for serving blount county I highly recommend blount county eye center to anyone who needs glasses
I was seen her for an eye infection and was helped by Kelsey. She was so professional and made me feel comfortable while i waited for the doctor.
I went to BCEC for the first time last month and am so glad I chose to switch eye care centers. I’ve been wearing glasses & contacts since I was 12, and thought all those years my astigmatism was really bad. For the first time an …
This place is hands down the friendliest, most professional, and helpful place I’ve been to. They have great staff, great physicians who don’t try to up-sell you or take advantage of you. Always happy with my experience here.
Several issues occurred with BCEC. I purchased 2 pairs of glasses – 1 safety and 1 personal. Issue 1) While at BCEC Joe forgot to charge me the full amount for my safety glasses, resulting in me paying (on a separate trip) even more than …
Love this place! They ALL are great at what they do and fast. Thank you all and I will be going there from now on:)
Visited BCEC this morning and felt like I got a very thorough exam. They are always very friendly and helpful in making a selection in new glasses.
Thanks to the awesome staff at BEC for helping me get some much needed, new glasses Dr. Cassie and Brittany were great! A special, HUGE thanks to Laura for helping me find the perfect frames and even bringing my old glasses back to life!!!! Thank you for all the help ladies 🙂
Being 72 years old, I have dealt with a lot of professionals in my time…and a lot if eye Doctors. I moved to Maryville and Googled Eye Drs. BCEC SEEMED TO HAVE THE BEST RATINGS. Now I know why. I have never dealt with a more professional, …
I’ve had 5 appointments, but only been there twice & they just called to change times AGAIN! my first visit was over 3 hours because they overbooked. Its too bad, because they seem nice & proffessional, but results say otherwise. Im going to cancel next apt instead of playing phone tag.
All of the staff were very helpful and friendly. Dr.Alex, Ryan, and Austin were all extremely efficient, thorough, and knowledgeable. Great experience!
I’ve been a patient of Dr. Lloyd Tantum for several years and have nothing but good things to say about him. I’m sorry he’s scaling back his hours, but he deserves it! My son also goes to BCEC and sees one of the other doctors there. Dr. …
Blount County eye care is the best place for all you vision needs. I really enjoyed the experience thanks to Austin Underwood, and all the other friendly specialists
BCEC is more than just a Doctors office, its a family. The service for the community is outstanding not only with service you recieve while being a patient but the services they provide other outreaches and our own community. I recommend giving a visit if you have not been in before.
Our entire family goes here. They are very accommodating, understanding, patient and helpful. Not to mention their quality and affordable lenses contacts exams and frames! We’ll never go anywhere else
The staff at BCEC are very friendly, reliable, and knowledgeable in all things eye related. If you have eye problems, then the team at BCEC are the right team for you.
Our family loves BCEC! Doctors Susan and Cassie are knowledge, thorough, and kind. My children’s exams are enjoyable without resistance from them because the staff is patient and explains everything that will be done. Optical and front desk …
Beautiful clean office. They have a great selection of frames & I always end up finding good prices on high end sunglasses. Adrianne is a gem!!
Before I start this, I just want to say that Dr. Llyod Tantum is great. This review pains me to write bc I really do think he is wonderful. The fact that I have to go find another eye Dr makes makes me mad, all because the office staff …
They have a very helpful and friendly staff, a great selection of frames, and Dr. William Tantum will personally go above and beyond to ensure you are completely satisfied. I would highly recommend anyone getting new glasses or contacts go to BCEC.
Love this place! Everyone is always so friendly and they have a wide range of selections for glasses. Austin in the optical shop was great! Highly recommend this place
They take forever to attend you and then they forgot me so they didn’t attend me until closing time!
I can’t say enough about the level of care at BCEC. Everyone I’ve interacted with has shown genuine concern and provided excellent treatment. Highly recommend!
Been going here for about 2 1/2 years now. Every appointment has been met with professional courteous people. I would absolutely recommend Blount County Eye Center not only to my friends and family but to anyone looking for eye care.
Amazing selection of frames and super nice staff! From the moment you walk in the door the staff makes you feel like more than just a patient. I would highly recommend BCEC to anyone looking for an eye doctor in Maryville and surrounding area!
This was my first experience with a civilian optometrist. Dr. T’s staff was great. They were able to get me scheduled for an appointment same day, ran a full battery of tests (Took pictures of my retina’s, tested me for MD, ran me through …
I loved this place!!!!! The doctors are amazing and so friendly! Adrianne was my tech and she was really helpful. I was able to get new glasses and everything!
Don’t let the interior fool you. Poor quality lenses. I’m a traveling nurse….had to move on. Could not see out of my new lenses. Went to a different Dr…..got the right script. Ordered prescription lenses for sunglasses. Can’t …
Waited a couple of weeks for appointments for myself and my husband. Arrived at my 4 pm appointment at 10 till 4 @ 4:45 I went to the front desk and ask how much longer it would be was told they would check and continued to ignore me. …
I came in for a regular check-up and was helped by Kelsey and Dr. Matt. Kelsey got me settled in and made sure i knew what was going on before she went forward. Dr. Matt helped me realize i was losing my vision and it may be time for glasses.
I love Blount County Eye Center! They have such great staff and doctors that really care about all your vision needs! Their Optical Shoppe has a huge selection of glasses and sunglasses to choose from and staff to help you decide on the …
My name is don..this is my g.f phone…first it was bad enough I paid 100 dollars for an eye exam when most other places are 70 dollars.then I paid 450 dollars for glasses and had to wait almost 2 weeks to get them….the lenses were very …
I highly recommend BCEC. Everyone at the office was very friendly and helpful throughout my visit. The office is beautiful and I’m seeing very well with my new glasses. Thank You
I will not be a repeat customer and will not recommend this place. The ladies at the front are very nice and great, the Dr was great, but the manager over optical is very rude, an attitude and could care less if ur a customer or not. …
Whenever you plan to visit any place of this sort, you carry some sort your personal issue, like some disease or not seeing properly or need to get eye sights checked for any problems, however when you visit BCEC , it is a different game …
We absolutely love Dr Alex. Our daughter Ashlynn says he is the best eye doctor ever.
Every time I’m in the office, I never have to wait very long to go back for my scheduled appointment. Everyone is so friendly & knowledgeable. The atmosphere & building is welcoming & always super clean.
Glasses, and eye care have always been a struggle for me. Blount County Eye care has been the turning point though. Always welcoming, and even as busy as they may be at times, they treat each customer with patience and care.
The doctors and medical staff are outstanding!! They make the patient’s needs a priority and have a family environment. Our family wouldn’t want to receive care, or have Courtney work, anywhere else!!!!
I enjoy using this office for routine eye examinations. They do not, however, accommodate you if you come down with an infection and need to be seen. I called today for an appointment due to suspected eye infection and I was told the …
Amazing experience here! Austin Underwood has great customer service along with being friendly and helping find the perfect lenses!! 100% recommend!!
I would like to say I have had a good experience with Miss Heather Bryant she gets me in and listens to what the problem is and she let’s the doctor know of anything I might have forget from telling her. …
BCEC is simply the best eye care in East Tennessee. They are far more than annual eye exams, they provide total eye care. Not only do I use them for my annual exams, contacts/eye-wear, but also any and all eye related medical care. I cannot …
I will begin by saying my eye exam was everything you would expect. This is the only reason I gave 2 stars. The Dr was very nice. But you can get an eye exam at Walmart. …
I had an emergency situation with my eye. I had never used this facility prior. They saw me almost immediately…then 2 follow up visits the same week. I can’t imagine any friendlier staff and Dr. Cassie Bruno was absolutely the best – THANK YOU !!! (If I could give 10 stars I would)
I had put off having a comprehensive eye exam for the first 31 years of my life but decided to go make sure there were no hidden issues since my vision insurance would cover it. Dr. Cassie and the staff did a great job making me …
Loved Blount Eye Center. Everyone was so nice and professional and took care of my every needs over and beyond. I highlly recommend them for all your eye care needs
amazing office, great staff and doctors. They have great programs that help with eye glasses. They even have great clearance! I’d recommend this place to anyone. I’ve had awful experiences at other eye doctors but I have nothing bad to say at all about this one.
It’s been almost five weeks since we took our daughter’s prescription in, and while we’ve gotten a number of excuses for why they haven’t been able to get the glasses, we still don’t have them. They claim “ The region’s largest eyewear gallery and an in-house optical lab,” but we’ve been sorely disappointed.
Was referred to this place by a church friend who knows the difficulties we have with our 9-year-old Downs/Autistic daughter. Just the atmosphere alone is clean, calming and comfortable. Then when you add the top-quality customer service, …
Dr. Susan was amazing, she was super professional and friendly. The staff were equally friendly and the selection of frames was outstanding – there are hundreds upon hundreds to choose from. It really is just a great place for eye care and I wouldn’t go anywhere else!
Dr. Alex was wonderful and very attentive during my eye exam and Austin has the best customer service and was so patient and kind when he helped me find my new frames! Highly recommend this place!
Dr. Will is an amazing Dr.! He came up here to Montana, to work for our eye Dr for a couple of months, and he was loved by ALL!! Members and his staff here were very sad to see him go. If you need eyecare….go see him, you won’t regret it!!
Dr. Lloyd is absolutely amazing! He is kind and extremely knowledgeable. The staff is also very kind and helpful. I couldn’t have chosen a better eye care facility!
I absolutely love BCEC and everyone that works there, especially Sarah. She made my visit extra special. She took her time with me and helped me choose just the right glasses. Thank you BCEC for all you do
Dr. Sarah did an excellent job refracting my eyes, and the opticians helped me pick out a light weight, fashionable pair of glasses. I highly recommend them.
Blount County Eye Center was great. I checked in and they took me straight in.Adrianne the tech who saw me me put me at ease and the Doctor listened to my concerns and was able to solve them. They are definitely a five star Place.
My first experience with BCEC was wonderful. I had issues with my glasses the second time around. They reached out to me and offered to replace my glasses with any other glasses on the market free of charge. This went a long way to help with my bad experience at the company.
I came in for an eye exam on Saturday and was greeted by polite and friendly staff. Dr. Sarah performed my eye exam and took the time to really understand what was going on with my eyesight. I love the staff here and would highly recommend this place to anyone!
All 4 of my kids and I go here it is incredible. They are so nice and organized and great with kifs. Dr. Sarah and tech Allyson really made us feel comfortable and explained everything perfectly. We love it here!!!
The staff were all super friendly and patient with my after-school, talkative 8 year old! The eye exam was both thorough and gentle! It was a great experience for a first time eye doctor visit!
BCEC is the best! I had double cataracts and had no clue, with the great team here they were able to see them and get me ready for surgery immediately. Brittany and Sky were so helpful and made me feel so comfortable with my experience. Highly recommended!!
Another awesome appt at BCEC. They’re always ready to accommodate my calendar or fit me in if there’s an urgent need. Today Dylan and I went through the preliminaries before Dr. Alex did the follow-up. Both Dylan and Dr. Alex were thorough …
I was very pleased with my experience at BCEC very kind and informative doctors that gave options to the eye test and were very thorough since it was my first visit to an eye doctor in quite some time. they were very clear and informative …
Dr. Matt and Dylan are a dynamic duo!
These guys took excellent care of me during an unfortunate infection as well as my eye exam after their healing powers were applied. …
Went for my first ever eye exam and couldn’t have had a better experience. Extremely clean and well maintained facilities, super amazing staff, and just crazy professional while being really personable. I had Dr. Alex and he was lovely. He …
We came into the your practice unannounced today and was warmly greeted by Hayle even though she knew we weren’t established patients. After Hayle heard my plea she kindly and calmly shared she personally understood my feelings. She …
Dr.Sarah and Kelsey both were amazing. I could write a very long review but to sum it up I HIGHLY recommend this facility for your eye care. The staff here is awesome everyone from the check in to the ordering to the check out was a great experience
They got me in and out quickly and were very thorough and attentive. The environment was friendly and their selection of glasses and sunglasses was great! I’ve been to eye doctors that felt more like assembly lines – this was not my …
My experience here was the best ever. I walked in because the building looked unusual and stylin’. I have now been back several more times for new frames, an adjusted prescription and to have a repair. All of these visits were so pleasant …
Jess is amazing and so helpful. She always has a smile on her face and stops to say hello when you come to BCEC. Thanks Jess for making me always feel welcome.
I recently had an eye exam by Dr Matt who was assisted by Kelsey. I was wanting to try contacts because of the problem with glasses fogging up with face masks now. They were very patient during the process and found a contact that my eyes …
Took both my wife and son to get their eye exams and glasses. My son’s visit went well, my wife on the other hand had a horrible experience with this place. She went in got the exam done and then picked out her frames like normal, when they …
I am so impressed with the BCEC! From my first visit to my last, I know that I can count on ALL of the staff to provide a wonderful welcome, pleasant waiting room, the BEST Eye Care from excellent professionals, and a Fabulous Frame & Lense …
My mom is a patient here. I brought her to her follow-up appt after her cataract surgery. Everyone was very helpful with her experience. While I waited on her during her appt, I browsed their very extensive and reasonably priced selection …
Jess is always so helpful and nice. She is always the first person that’s comes and checks on you when you come into BCEC. She always has a smile on her face and her personality always makes you feel welcome. Such a nice person.
I highly recommend the Blount County Eye Center! The staff is knowledgeable, friendly, and they have great customer service. Kelsey H assisted me with frame selection and fitting. She was very pleasant and helpful. Thanks BCEC!
From the minute you walk in are are greeted to the end of the exam everything is top notch. The people are kind and welcoming and the staff knowledgeable. Dillon did a great job making me feel comfortable and Dr Matt was wonderful. I …
I took my prescription from another doctor to your store for glasses. The first time there a young lady helped me the best she could but they were short handed and she was a little stressed. When I went in for my glasses I could not read …
I love our visits to Blount County Eye Center! The building has its own eyeglass shop and they REALLY stand behind their products. The office itself is really neat! It is a pleasant, sunny, modern farmhouse-style, and with swanky, high tech …
My eye exam was in March, and I had to wait a few months to order the glasses and contacts I really wanted. I am so thankful for the staff at BCEC, they were so patient and understanding. When it was finally time to customize my new …
The experience, quality of care, and experienced staff make Blount County Eye Center the epitome of eye care. The staff are personable and take the time to connect with the patient. I dealt directly with Dr. Sarah and as well as Adrianne …
Called after hrs cause husband burnt his eyes at work welding, husband was in a lot of pain , hospital was 4 1/2 wait time so they recommended Blount eye after hrs , I called left a voicemail and within 20 min I had a call back and Dr.Matt …
I’m in from out of town and had a minor emergency with my eyes. Not only did they get me in for a same-day appointment despite not being a normal patient; but they were also able to get me glasses same-day when it became clear I’d be unable …
This place is great! For both adults and children. It’s hard to find an office especially these days with a good bedside manor. However, I’d like to point out one person in particular, the assistant Kelsey. She’s very kind and always has a …
I love the folks a BCEC they are always so helpful, and are so personable. There are 4 of us in my family, and all of us have eye issues, and they have been absolutely amazing with us. Aislynn never hesitates to help us out or explain …
Used the Eye Love program for an income based person and had the best experience! Ryan was great, Dr. Alex was awesome and Jess in optical was fantastic! Great customer service and a lot of smiles!
Worst customer service experience I have had in many years. I ordered 1 pair of glasses and 1 pair of sunglasses to have on a vacation trip that would begin in 18 days-explained the importance of having them before we leave. I was told that …
Had an urgent eye need, got a scratch on my left eye at home and was worked in and out within an hour. Front desk staff was very helpful and friendly. Dr. Matt saw me and gave my eye a thorough exam and was able to alleviate my discomfort. …
My experience at Blount County Eye Center was very pleasant. I was surprised with how quickly they checked me in and began my eye exam. Blount County Eye Center goes the extra mile; their eye examinations are more detailed/in depth than my …
Optometrist are good.
Customer service is poor. For the most part they do not seem to know what their doing.
Staff was friendly and politeness was never an issue. Really liked my Doctor and when I left the office felt like I had found the place I would continue to use. I was told it would be 12 work days on my new glasses. On the 12th day I called …
Loved the dr and some of the staff. The girl at the front desk was very sweet and I absolutely loved the guy that fitted me for my new glasses. I would have given 5 stars if it hadn’t been for the red headed girl that had a major attitude …
I had an amazing experience here. I took my Mom here to get her new script and frames…. She’s not always the easiest, I’ll say, bless her heart. There was a technician there, Jessica, that was so patient with her, even through some …
Everyone there is so nice and welcoming. I was quickly assisted, and they went out of their way to help me with my insurance questions. Dr. Alex and his nurse answered all my questions. He is so patient and kind. I have never been to an eye …
If you’re looking to go somewhere that you’ll be treated with respect, don’t go here. We sat and listened to their staff make fun of patients to each other for half an hour while we waited to be seen. Extremely unprofessional behavior.
Everyone is super nice. Jessica Harper who works in the glasses department is amazing. She was able to help me get a great pair of glasses on a budget. Today I took my daughter who is autistic and she made getting glasses so fun for her. She was so patient and made her feel so beautiful in her glasses! We won’t go anywhere else!!!
Poor customer service. When I arrived early for my appointment to have new lenses “cut “ for my glasses, I was told it would take 15-20 minutes. After waiting 1 hour and 15 minutes, I asked when my glasses would be ready. I was told it …
The doctor at this center is excellent and the staff is friendly. There are a lot of glasses options and they don’t try to pressure you into spending more than you need to. The Only complaint is there needs to be a better system for people …
I love the doctors at this eyecare center. When it was time to order my glasses, Nic took care of me and was very helpful. Highly recommend this place.
My whole family has been coming here for a long time, and we always have a good experience. But Nic in Optical went above and beyond for us recently, and I just wanted to brag on him! He was so kind and helpful to my 8 year old son.
I would highly recommend Nic at Blount County Eye Center. I tend to be a very picky and particular with what I want and he was super patient with me & well as extra pleasant to work with. He even tried on glasses since these were a gift for …
The staff at the front desk was very polite. I recommend Dr. Alex as it was a pleasure to be seen by him today. Extensive eye exam, large selection of lenses and frame options. The rustic theme in the lobby is lovely.
Front desk staff is incredibly kind and Dr. Alex who I saw for my visit was awesome! However, when it comes to ordering contacts, it’s a no for me. You have to stand around for great lengths of time before you’re even acknowledged. The …
I saw Dr. Matt today and he was unbelievably helpful and kind. I went in nervous and he helped me sort everything out. I instantly felt at ease around him and really appreciated him taking his time. The nurse I had was so friendly as well. Overall, great experience!
CARLY is amazing! We didn’t give ourselves enough time to finish ordering our glasses and she VERY PATIENTLY took our information and sent us on to our next appointment to come back later! She had completed EVERYTHING!! Patience, combined …
Had a 2:15 appointment. Arrived at 2, wasn’t seen until 3 and by then I had already had the frames I wanted picked out. Dr. Sarah was pretty good, but the people who sell you frames seemed kind of upset that I had taken the time to choose …