Blue Cross NC offers high quality health insurance at a competitive price as part of its commitment to making health care better, simpler and more … See more
Read More| Thursday | 8AM to 5AM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
4615 University Dr, Durham, NC 27707
Company facility.
Great people..
Good place to work
Great place to work
Work
Wonderful place to work
Great place to work
Awesomeness 10 stars
Good
On Business…Great Site
Great company!
Lovely people!!! Beautiful campus!!!
Nice ecosystem, great atmosphere.
The food was good the staff friendly
Great insurance company that will help you out
Monica is very friendly and informative. Thank you!
Beautiful campus. Great place to work!
I have always had insurance here.
Amazing site and overall environment. The best part is the employees…
As so many others accurately describe for about this company: they are simply horrible – the absolute worst
Great company to work for. Really cares for employees and customers.
such a well designed workplace, creates a positve environment conducive to collaboration. we love visiting.
I love working here
horrible health insurance, expensive pays nothing. Execs live in nice houses.
They are a great team of professionals, in their offices, in the field, on the phone, good coverage options.
Ok place to work. HOWEVER for a health insurance company, the employee health insurance SUCKS!! When a employee has to get on a charity program to afford 1 of their medications…. wrong in so many ways!!!
This is an amazing place to work! BCBSNC truly cares about its employees and customers in NC, and it shows through the enormous volunteerism of its staff and so many other ongoing efforts/initiatives.
This is a complete ripoff. You submit a claim, send them the evidence they request by mail and after more than 2 months they keep saying they didn’t receive anything. Their answer? Ask for a copy of the documents and send them again! Total ripoff, beware of these scammers.
Trying to get someone on the phone through Customer Service but been on hold for 30 minutes or more. Kept hearing static and typing noises between holding music.
Blue Cross Blue Shield was an excellent company to work for. The contracting security company on site is under horrible leadership, If you can’t ask your supervisor questions about your job respectfully and you get removed!! That’s really sad, Lost some really great officers because leadership has personal issues.
Absolutely the worst customer service! Multiple staff have displayed incompetent conduct and presented false statements!
I don’t work there, but the area looks very nice. It has a walking walking path and good sized park for employees and the general public. Lots of parking areas
Great socially-responsible nonprofit company on clean beautiful campus.
There’s an agent office here for walk-in service, and staff is expanded during peak enrollment times. Feel free to drop in, but this is also a corporate campus that handles many other functions ranging from customer service to claims to IT …
Worst insurance. They make rules to exclude them from paying for services they are supposed to cover. If your worried about medicare for all maybe you should worry about a company whose ceo’s are over paid to not cover your services. My …
Customer service is really really bad. After a long hold I finally spoke to a CSR Juana who stated she couldn’t help me because the computers were down, but swore she would call me back when they were working. That was 2 weeks ago. So I …
Tried enrolling online on bcbsnc website. Premium was deducted from my bank account but policy was not issued. Have been following up with customer care executives from more than 2.5 months. They do not issue the policy or refund the money. …
I just got off the phone with Rhonda from the Durham office dealing with a claim and that might be the best customer service experience I’ve ever had. She even said that if I need any clarification or if the company calls me needing …
I have had issues with these guys since March when I ran into some financial difficulties. Since then they have denied coverage for some medical bills in the past all the way up until today. There has been iffy customer service with the …
Scammer who can literally pick and choose what they want to pay for and said they have to right to deny anything for any reason. You don’t cover prenatal genetic testing? The test for extra chromosomes/downs that always gets done. Literally …
Corporate office location for BCBS , great building and great work place
Good coverage for the money…dismal customer service. I can’t possibly explain using only words how disappointing my last call with “Customer disService” number on the back of the card went. First, I tried the website for an answer to …
Today (October 5, 2021) at around 2:18 pm (EST), I called on behalf of my mother. I had two questions. …
Insurance Beware, bunch of hidden fee’s.
I had a $0 Deductible plan with these people and ended up having to pay $500 + of uncovered fees for in network because they actually dont live up to their $0 …
The worst customer service possible- website has been dysfunctional for well over a month, wrong phone numbers posted and delivered to customers, and if you are lucky enough to accidentally call the right number, prepare to be put on hold …
Customer service is terrible. Will not let you speak to a supervisor. Had insurance with them less than a year with multiple issues. One example renewal date issued a year ahead of actual renewal. Simple mistake but caused me to show I had no insurance when picking up a prescription. This is only the latest of multiply issues.
I have this insurance because it is accepted virtually everywhere and I travel frequently. However, customer service is terrible. I changed plans, and I was overcharged (through autodraft) by 425%. The customer service representatives are …
Awful!!!! Terrible customer service. Does not follow up and get things taken care of. Would not recommend. I would give zero stars if I could.
Horrible insurance. They tell doctors what medication they should prescribe even after your doctor disagrees. As if they are doctors when all they care about is $. My husband has to try 20 different medications before they will consider …
Edit 3/10/22: I have Medicaid through BCBSNC. I cannot eat any food and have lost 70+ lbs in 5 months (my ribs and other bones are severely showing through). My aldosterone levels are FOUR TIMES the normal limit and my resting heart rate is …
What a joke!
I did not renew my BCBSNC for the year 2022, and now it’s been automatically …
Every single time I have to call Customer Service they are the nicest, most helpful I’ve ever dealt with. One guy stayed on the phone with me over an hour with Marketplace to help work out my new subsidies and policy. Their Customer Service should be the standard for every company.
Worst call center ever! Had to repeat myself 10 times about the same issue, and they just read what ever was next on their call sheet. In the end was no help at all, God forbid I have a real emergency.
This company is price gouging. I went to the doctor through Duke urgent care. They recommended I get a wrist brace. They offered a quality product apparently sold by SME. Little did I know i was going to be charged $183 for a simple …
Your voice attendant is the worst the industry. It drops you because it doesn’t understand. It won’t turn off voice and use digits only in noisy environments …
Truly the most convoluted call system and customer service experience. Transferred 5 times – got the run around every time – just trying to pay my very first premium on an individual bronze plan. Insane.
You’re better off entrusting your healthcare to a shaman or witch doctor than BCBS NC. I’ve been working with them for months re an ER visit for my son in December. This has included BCBS losing docs mailed to them, different answers …
Call customer service because automated system won’t take my payment. Get the run around that even though the bill says if your having problems call customer service number and the prompts also say press 0 for a representative to help with …
My fiancee is stuck with them until December. They deny every single medication her Dr. Prescribes including the meds she needs for the 4 stomach ulcers that were recently discovered. Keep shopping around, this ain’t it.
Yes, I am new to BCBS , and they won’t even pay for my dental implant because the dentist is not listed as one of”their”providers. Though it is a medical reason and not cosmetic. Terrible customer service. I regret the day I signed up with them!
I am trying to get reimbursed for a series of health care appointments since I am working remotely but Blue Cross Blue Shield of NC (BCBSNC) does everything they can to reject my claim for supposed administrative errors. After going back …