Blue Cross and Blue Shield of Louisiana began in 1934 in a one-room office in New Orleans when representatives of six area hospitals got together and formed the Hospital Service Association of New…
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
5525 Reitz Ave, Baton Rouge, LA 70809
This company puts money before patent care. The company motto should be denied denied denied! I had much better coverage with Cigna!
Gorgeous campus.
Horrible company to work with.
Friendly and helpful staff.
Too high in price. Race discrimination.
We use them for our insurance. We’ve never had any issues.
Good company – TERRIBLE CUSTOMER SERVICE. I hope you never have to deal with the rude pretentious workers at this location.
Their website never works. Can’t pay bill, check coverage, find a doctor etc. It just never loads and that’s across all devices/browsers. For how much money they rake in, it’s pitiful how frequently the website is inoperable.
No morals… no ethics….companies like BCBSofLA are why the Healthcare industry is
a joke.
I have had a great experience to work with the wonderful,hardworing,and very professional Morgan Hughes of BCBS, LA. She is so passionate about getting things done and excelling at her detailed job in the claims dept. and she often states …
Excellent company who cares for the people of this state and it’s employees! Working there, you look forward to going as you get exercise from your parking lot walk. Beautiful landscape to take in as you walk in. Exployees who care about …
horrible customer service. they changed my plan-without telling me- and then will not send me a copy of my new id card! its april and ive been fighting with them since January 1! They wont give me my id # over the phone either! This is …
Would give ZERO stars, if it was an option. “Chuck,” who has been the only person who has answered the phone for me, working in individual plans, is the epitome of what kind of employee should not work with the public, let alone SELLING …
Never in my life have I EVER 1) been denied medication 2) had such a hard time getting the RX they changed on me ( out of the blue) to actually be processed. And when I called ” we outsource our prescriptions we cannot help you” Really? If …
Most unhelpful staff out of Cythie Mire Agency. Office staff reluctant to help you and then if Marquita wld help it misinfornation. I found it appalling I had tried to get coverage with her and she asked if I was depressed and health …
They changed our Dental provider to United Concordia in November and didn’t give us notice. Here we are in January and it takes someone actually going to the Dentist to find out that we were never entered into the system in the first place! …
My son has had the same prescription for many years. Now, BCBS feels that thet have to get approval from the doctor (who my son visits every 3 months for checkups) before they fill the prescription that was faxed to the pharmacy 5 days ago. …
If you have this insurance you have nothing but trouble. Inept customer service, bad referrals to doctors who don’t exist in the network and incompetent customer service representatives.
Absolutely terrible system. I pay good money every month for this health insurance and it’s automatically taken out my paycheck, yet Blue Cross sends an alert to Express Scripts every few weeks saying my coverage has ended. I have had to …
Case worker will never answer your phone calls or return emails. It’s like finding a needle in a hay stack to get updates.
if I hadn’t been fired I would’ve been in the process of leaving soon like many others due to the lack of communication, poor management and treatment. I am leaving this review about my termination because I will not have anyone lie on my …