Blue Ridge Electric Cooperative is a customer-owned, nonprofit electric distribution utility that serves 55,000 customers in South Carolina.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
734 W Main St, Pickens, SC 29671
Very helpful and nice.
Nice welcoming people
Very friendly and helpful!
Your exactly right the deposit is ridiculous .
Current customer. And everything about them sucks. Rude customer service ridiculous deposit etcccc
Great 👍 …
Terrible customer service, Outrageous prices, Dishonest company with very poor treatment of it’s customers! AVOID AT ALL COSTS
They are the worst company anywhere. They lie to you and cheat you all the time.
Do anybody know when power will return in Seneca
I have enjoyed working with their employees..great bunch of people
FOUR HUNDRED FIFTY DOLLAR DEPOSIT?? Pickens is outrageous. I couldn’t even believe what they were telling me.
Customer service is rude, and the deposit price is ridiculous. No should have to pay 500.00 deposit to get power their
I have nothing but accalaids for the men and women of this company. Been with Blue Ridge for 32 years.
Workers in the field are great! Ladies at the counter have the personality of a rock and should be terminated !!
Thank you Jessica, you’re an Angel.
So Great at keeping the power on!
& So Good about getting it back on,
if & when an outage happens⚡☔
Thankyou Blue Ridge Elec Co-op!
I went today to set up my account and was pleased with the customer service from everyone I talked to! Thanks for the great experience Blue Ridge!
worst service in the world have paid my bill for 20 yrs never with a hitch and they made it difficult to change the billing address…bad bad service…
This company should be investigated by our Senate and judiciary for corruption and monopoly to the good people if South Carolina.
Shame on you guys for the way you pillaged the people!
Moved out July 2019
Told then this
They swear i didn’t call to disconnect until over 2 months later when i know for …
They were very helpful to me. I got the information I needed to help me and found out who I needed to see.
They are effecient and competent. Excellent linemen. Thank you for your superb work keeping that electricity flowing!
Thank you for ALL you do! We are extremely pleased with Blue Ridge Electric.
Always a hassle, don’t expect to be treated like a valued customer by anyone at blueridge. Any utility supplier would be better than blueridge.
Stacey Hagood is AWESOME!! She is truly an amazing customer service representative!!
Unpleasant people work at the Pickens location. Deposit is extremely high and they also charge a $25 membership fee.
Thank you Blue Ridge Electric employees, y’all are awesome, our power went out and y’all had it back on in a matter of two hours, God Bless You all!! We are Praying for your safety, while you’re in these horrible conditions, thanks again, and God Bless:)
The price of electricity that Blue Ridge sale is way under price. The utility bill needs to go up more.
terrible customer service. A tree ‘that was not on their right of way’ fell over, hit the power lines, and caused a power surge that fried my computer that I use for business. Long story short they would not cover it because it was not on …
What the world?! Why would online/over-the-phone payments need to be in by 5p? They are always looking for we ways to scheme and get money out of people. Also, it reflects poorly on your record when it’s same day payment. The deposit is ridiculously high as well and I’m sure they’ll look for a way to keep that and collect more.
I wished I could get duke power . I had blueridge to come check my meter after I had a electrician to come out they said it wasn’t grounded that’s why my bill was so high. Well they came to check and suprise it’s not their fault but my bill …
I would give a zero but affourntaly can’t rate that! It’s crazy how my bill went from 205 to 417 to 634 that so radically i don’t think rich people pay that. I don’t even know how going to pay that. Can’t afford it. I’m oxygen all day. I …
Power went out across much of Pickens county last evening including my house. Several trees had fallen going up my driveway that snapped the powerlines down. The field guys came this morning and removed trees they didn’t have to so they …
If the wind blows the power goes out. Not a fun time when it’s 90 degrees outside. They should really look into line maintenance. My home in NC with Duke energy never loses power. Rates are considerably less as well
I have been a member for about 7 years the service has been fine but I was gone for a week and they had a sub contractor to change my meter and I noticed that when they pulled out the meter they pulled the hole top of my panel off the board not very professional like just a warning to check when they come to doyours
I have been a Blue Ridge member for about 35 years and up to this point I have been pretty well satisfied. However, over the last 3-4 weeks we have had three power failures. It takes about 4-5 hours to restore power. I am wondering what is going on??
These people are especially creepy because they pretend they are good people and trying to serve the customer. It is all in their own minds because they are all about ripping off the customer and causing customers as much trouble as possible. If I could have given them a negative rating I would have done so.
I feel like I live in a third world country with the weekly power outages lately. If the wind blows the power goes out, if it rains the power goes out, soon I expect it to go out when the sun shines as well. …
In my life, I have been a customer of many electrical utility companies, and Blue Ridge, in Pickens County, is the best. Last night, as the wind gusted and the rain pounded, I awoke to darkness. I reported the outage, thinking the lights …
I love the people that work there. I had been with them for 20 years. They have always been helpful. Any time I need more time they are willing to give me time. We work together. They know that I always do what I saw I will do. If the power goes out for weather ,or anything they fix it quickly. They work hard.
Staff is always great! Jessica stone helped us, she was so understanding, nice, and explained everything so I could understand it. Answered everyone of my questions! The staff is amzon.
I don’t know how unprofessional you can be. Or better yet. How you can hire an unsafe, unprofessional contractor to trim trees. CLC… The other morning on Jamison Rd it was really foggy and they had a truck with a large saw blade in the …
My power bills were due on Thursday the 5th. of December. I was busy and decided to pay on Friday the 6th. I was charged $10 per account. One of them was $30, so the penalty was 33% of the bill. The place now has this huge fence all the way around it. Looks like Stalag Blue Ridge. Now all they need is some razer wire around the top.
All the customer service ladies are very polite and helpful but here’s the issue: You will stay on hold FOREVER before you can speak to anyone. I called today and was on hold for 54mins. That’s just ridiculous. There are plenty of people that need jobs and are willing to work! For God’s sake, hire more help if you are that busy.
Had a horrible experience with these guys today. They knocked my whole neighborhoods internet service out then left without even saying anything. I call customer service and they proceeded to tell me call AT&T to fix issues. What a wonderful group of people!
I’m really not a big fan of co op deals but our power went out last night in Hunters Pointe and they were out here within 45-60 minutes found the problem and within 3-4 hrs they took out the old underground transformer had a new one brought …
Ive lived in New Jersey all my life…. harsh winters and heat on all the time. It never exceeded 150 dollars up there!! Down here I had to pay 400 dollar deposit! We didnt use our heat until Mid december when it was going into the teens …
My gosh a $400 deposit! That’s almost the same as the rent I have to pay 😅. And the monthly charges. They’re definitely getting over on people. I miss Duke Energy now and will be moving out of this range. This company overcharges, the workers are meh(not good or bad), but you can’t help the area you move to. …
Very nice customer service reps. I’ve called them several times over the past 3 years and have always been treated well. I would give then 5 stars this time but they missed their appointment by 2 days and I had to call again. However, once …
Terrible company. They charge up to double what duke charges, try to force smart meters on you, (God only knows what they are doing with the personal info they collect from them) the rates fluctuate month to month (I’ve paid between 12-18 …
These people will nickel and dime you to death, even in the middle of a global pandemic. I got bills from this place for pay periods after the lease for my apartment had already expired; I was no longer living in that apartment and had no …
I have never lived in an area that has had the power go out on us more than this one. Any little storm or wind can knock the power out. We have been without power for almost 3 days now and our neighbors and people near by who have Duke have …
if I can give 0 star, I will. WRNM !!
Their online payment is not working properly!! After I set up auto-pay, it still …
UPDATE:
Bryan the customer service supervisor called me and has worked with me in helping to resolve this issue. He has been very helpful and friendly. This issue had …
I’ve been a Blue Ridge customer for 20 years and have several rental houses. Each time Services is added or changes are made, I have to pay another deposit. I don’t feel appreciated as a customer and co-op member. I’ve had some good customer service but usually they are less than friendly.
Our bill is always so expensive compared to Duke. When I tell people who have Duke what our bill is they almost hit the floor. My friends bill with Duke is only $40 a month. Our bill is never below $180 and in summer/winter months its …
I was really concerned about using Blue ridge electric because of the bad reviews but we have been here almost 3 years and have never had an issue. Website works well and when we’ve had a power outage, they’re out right away fixing it. The …
We love Zaxby’s normally. This time, the restaurant was filled with smoke?! The girl said it’s from the fryers and happens all the time. I ordered a black and blue zalad. What I received was a salad about 1/2 the normal size and no Bleu …
Great restoration effort last night in the dark and snow. Wow! I am really impressed with how fast and efficient your crew was. And we live mostly in the woods. Good show and well done from this old Navy vet.
Unfortunately who your electricity is thru, is based on where you live. And even more unfortunate is being located within Blue Ridge Electric Coop.
The initial deposit was incredibly high, due to “my credit” which at the time was and still floats between 640 and 710 – however, I paid because what choice do I have. I sign up in 9/2019 and have reached out to get I that deposit back. …
Absolutely horrible service. Choose anyone else unless you like unscheduled visits, your yard being ripped up, and them cutting your internet cable, all while up charging you. Terrible company
I pay more here in power then with any other power company many many months my power is dramatically higher I tested this one day cut everything off only thing that was running was fridge but yet power usage didn’t change by much. Well this …
I would caution using blue ridge electric. If you’re looking for a company who will forgot to notify you when it is time to pay your bill, but still bill you without you knowing, this is your company to go with. But if you like your …
Just wanted to pass on my experience with Blue Ridge Electric service. This evening, our power flickered for no apparent reason and didn’t come back to full power (lights were dimmer then normal). I called Blue Ridge outage reporting, spoke …
After receiving a shockingly high electric bill I immediately called Blue Ridge and was connected with the most amazing Associate there, Stacey, that helped me get to the root of my problem (a malfunctioning hot water heater.) I can’t give …
Not too much bad to say until this past week. Sure we have had outages, but living in a rural area it is expected. But this week!?!?! They took the cake! They have contractors clearing brush, and trimming trees. They knock out all the …
A little bit more than a month ago I asked them to send their representative and discuss putting the wires underground. The opinion of that highly qualified person was that wires next to trees is a great combination, to put them underground …
Blue Ridge is ok other than the power going out with every little storm or when the wind blows a little bit. If you live in their area you must get a generator if possible. The wind blew today and of course our power was out. How hard is it …
450$ for turning on service… that’s the deposit with good credit…. And they made me send my deed in like I’m lying about being the home owner to get out of the previous homeowners bill, (I am not responsible for what the person’s bill was …
Blue Ridge Electric is such a fantastic company to work with. They are very reliable and quick to repair in an outage. The employees are very nice. Would absolutely recommend over Duke. …
As many others have experienced hard times and hot weather. We’ve been experiencing the same. I want to thank you for understanding and being their for me while I dealt with some life changing events. For the last few months I’ve been …