Blue Ridge Health

Blue Ridge Health - Chimney Rock Road

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Blue Ridge Health Contact Details

  • 2579 Chimney Rock Rd, Hendersonville, NC 28792
  • 828-692-4289
  • Friday 8AM to 12PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 12PM
    Tuesday 8AM to 12PM
    Wednesday 8AM to 12PM
    Thursday 8AM to 12PM
  • https://www.brchs.com/
  • Facebook, Linkedin

Blue Ridge Health Reviews ( 99 )

  1. (Translated by Google) I’ve been 10 years of being patient and the truth, excellent services. Economical, they have all kinds of equipment, the truth is the best clinic in which I have attended in 16 years that I have been in this country. …

  2. (Translated by Google) It is one of the best clinics in terms of personnel and economic accessibility that I have known in the country. I recommend it. 75% of them are bilingual. Apparently, it was created at first in part for migrants who …

  3. The people that answer the phone to schedule are hands down the most horrible and rudest people I’ve ever dealt with..and somehow I keep getting the same rude lady answering the phone! I just wanna say can I talk to someone please

  4. Absolutely HORRIBLE service, SLOW, RUDE STAFF!!! I know people go there bc it’s cheaper but my god, I don’t understand how they are in business. Blue ridge health and the hole in the wall pharmacy they have is a damn JOKE! Too bad you can’t give ZERO star’s

  5. Worst customer service experience I’ve ever had in a medical facility. Even though it is cheap, given the sliding scale, I will not be back. You get what you pay for. Caveat Emptor!

  6. I’ve been seeing Lex Turner for a number of months now. I have nothing but good things to say about him and his experience, advice, and compassion.

  7. We have had the same problems making appointments, to where at times we have had to go up there physically!! Which most certainly is a huge inconvience ! Once u have an appointment the service is great, and staff is very helpful!! Its getting in that is the problem!

  8. The dental department is amazing! The staff there are friendly and knowledgeable. I have dental insurance and I still go here. This is by far the best dentist/staff I have found in the area.

  9. Walk In???
    That’s a joke. Sat in a examination for four (4) hours, and the only medical staff we saw was an employee coming into the room to scavenge supplies for another …

  10. Very competent staff, usually get you in back around your appointment time without much waiting. As for their phone service, it’s horrendous!! You can be on the phone waiting to make an appointment for up to an hour, which is absolutely ridiculous!

  11. After spending 15-20 minutes trying to get someone on the phone they tell you no appointments available with your physician, but you can come the next day and be seen by somebody. You get there at the prescribed time and they tell you that you have NO appointment and can sit and wait and will be awhile! Sad very sad.

  12. Told i would get a phone call the very next day, which never happened. Put me on hold then got a spanish speaking voice mail. This is america we should be teaching these people English. Just venting people. Don’t like being told i will get a call and then nothing. Im sick and need results. Thats what you get when you go to a clinic

  13. I dont even believe that customer service takes so long in Direct Tv or other marketing companies like here, I know what’s spending over 20 minutes to wait for someone to respond to my calls and that never happens, I try to be reasonable …

  14. I just went in and saw Dr. Lautenslager about severe pain in my kidneys. She would not answer any questions I had and even walked out of the room while I was in the middle of a sentence. She was very disrespectful and ultimately the entire visit was a waste of time.

  15. I am currently sick and have been waiting since 8:00. Instead of allowing all the 8:00 appointments to be seen and then fitting me in, I am left sitting here after the 9:00 people show up. When I checked on my status, they had put some …

  16. Best experience ever, I was a walk in patient so i had to wait awhile but i got my one wisdom tooth that had grown in on the top, taken out in literally less than 2 mins, painless. Before hand I could never get ahold of anyone by phone tho so that sucked.

  17. I don’t even know where to begin but I’ll keep this brief. My brother sought help on his anxiety and met with a nurse practitioner named Lisa Ryan. She not only cuts him off of Medicine he had been taking for several years she percribed …

  18. The dental clinic is awesome. I’m scared to death of dentist as novacane does not work well on me; their dentist are kind and patient. They give me lots of Novocaine, never get mad when I get scared. Very good dentist.

  19. The phone system is insane, took me 6+ weeks to get an appointment over the course of a health crisis. I am rarely able to reach the intended party, leave messages, or use the resources of the facility unless I am on campus & have an appointment with a competent provider with the experienced receptionist at the desk 🙁

  20. When you can get an appointment your still waiting 30 mins or more after your appointment time to even be seen then another 30 mins in the back room before someone comes in. Wish I could give less then one star. Go eles where for your medical needs seriously. Last place if you can help it

  21. Went today because I was told to be there at 7 and be seen wouldn’t let me set up appointment for wisdom tooth removal drove 3 COUNTIES AWAY! And was turned down after waiting a HOUR for them to open! I have a wisdom tooth literally rotting away and no help what so ever !!! Don’t recommend it at all

  22. The absolute worst experience I’ve ever had at a doctor in my life. I went in with a dental abscess which if anyone has ever had one then they know how incredibly painful they are. This stupid doctor took one look at my mouth and told me I …

  23. Just got done trying to get some dental work done. I’ve been in pain for about a week. I was waiting for the free clinic they host on Thursdays but they couldn’t get any doctors this month (and if they all act like mine did I can understand …

  24. I went to the clinic this morning for a pre-op exam for a foot surgery I need done ASAP. I saw FNP Cynthia Van Deusen due to my previous provider graduated out of their residency program and is out of the area now. …

  25. It’s definitely improved over the past 5 years or so, about 7 years ago I would not recommend anyone to go from how I was treated back then, but seems they are trying to improve. Some thins are still an annoyance, the biggest annoyance is …

  26. This place has let me down time and time again. I left the doctor side after they not following through with a much needed appendicitis. Ended up having to go to the ER around 6 that night after being a walk in there at 8am to speak with a …

  27. My elderly mom was experiencing COVID symptoms. Blue Ridge Health told me where to get free testing and how to rely on them for general health services, even going the extra mile to tell me how to make my mom comfortable during COVID pandemic. I really appreciate how professional everyone was with me by phone just now.

  28. I was skeptical at first, but I absolutely love this place! I see two doctors in behavioral health, Lisa and Cyndi and they are wonderful, as I assume the others are. I have now began using their pharmacy which provides great customer …

  29. I am disgusted and truly amazed at what this facility thinks is ethical. My client has been with this office for 8 years. Things were not great but it isn’t easy finding a doctor for him. His mother called in to make an appointment because …

  30. Not getting any results been sick for months with skin ulcers and my hair loss. Each time I have to go back is a longer and longer wait for an appointment. Even with insurance this place acts more like a butcher shop than a health clinic. …

  31. I’ve been a patisn’t for over a decade- I’ve been on the same diabetes medicine for over 2 years and refill every month. New policy implemented now you have to fill out your income paperwork every 30 days to get your pharmacy discount. …

  32. You will get the run around if you call for an appointment. Behavior health treats you like you are incapable of tying your shoes. After waiting 90 minutes for my appointment, the only dr told me she didn’t have time for me because there …

  33. This is the worst care I have ever received. Every single month when I try to get my medication for manic depression, they tell me that they’ve sent a request for to my psychiatrist and it could take a couple days. Today I called them …

  34. Update, Dr Raluca is one of the most kind caring and compassionate people on this earth. If you are lucky enough to get her as your provider you could do no better. She is an angel sent by God to help the unfortunate and really does care about every single one of her patients. I’d give 10 starts if I could.

  35. Unacceptable. Blue Ridge Health team chooses not to honor my other doctor’s orders about my daughter is medically exempt from all masks/face coverings.
    Parental rights, medical and religious exemptions (Bonified Religious …

  36. This place is a joke. Zero stars should be an option.
    I spent more than an hour on the phone trying to schedule an appointment to be seen today only to be told I would have to wait two weeks to have an appointment …

  37. Do not waste your time. I called at 9:30 this morning trying to be seen for an emergency dental issue. Was told on the phone that if I came at 1 o’clock after their lunch I would be seen. Had to raise a fuss and wasn’t seen until after 4:00 …

  38. The staff on chimney rock rd are extremely rude over the phone and incredibly incompetent and unhelpful. As I’m vomiting on the phone, she tells me they have no appointments and I will need to walk in, except with my symptoms I’m not …

  39. If you like the apathetic, “not my job” and “I don’t get paid to care” approach to customer service, then this place is for you! My employer sent me here as supposedly they had some sort of service account arranged. It took the Blue Ridge …

  40. This is the most ridiculous place I’ve ever seen as a doctor’s office. The pharmacy treats you like you have the plague. To see a doctor itself is ridiculous. I made an appointment and wasn’t seen until 2 hours after my scheduled …

  41. If I could give them a 0, I would. A STAT referral was sent over from a physician, with multiple attempts to reach them from myself and the physicians office. To find out 6 weeks later that they are no longer accepting new patients. Why …

  42. Good group of doctors. They care about their patients and take time to make sure they are doing everything they can for you. Unfortunatly this sentiment is not held by their billing department. I have had multiple bills recently that have …

  43. The health center is great, doctors are professional the ones that handle the phones are professional and helpful along with the triage and nurses.
    On the other hand the Dr and PA in behavior health are horrible. They don’t …

  44. DONT GO HERE! I’d leave 0 stars if I could.
    I have a high risk pregnancy and have had miscarriages in the past. I brought up my concerns for being high risk when I confirmed this pregnancy and was told …

  45. They have a number of “process” issues- long hold times on the phone, not responding to emails sent through their own portal, failing to notify before sending a referral to a specialist, etc. Today I had an 11 AM appointment. Ushered in …

  46. I am making this review after seeing a number of negative reviews. This is not my experience. I find the staff to be very professional and competent. I was diagnosed with a rare inflammatory skin disorder that is often missed by even …

  47. The billing department needs to get their act together. I love my providers but I’m growing tired of having to chase down billing issues! Just received a bill from BRCH stating that the same telehealth service I have been receiving for over …

  48. Had a scheduled 10 am appointment today and after 40 minutes of waiting they finally called me up to the window to say that the doctor wasn’t even there. Why didn’t they know this when I checked in. They had been sending me reminders all …

  49. They refuse to release YOUR own medical records and when you show up in person the workers behind the counter are CLUELESS. Awful people here. They don’t realize they’re supposed to be here to help. They don’t care.

  50. I came in today because I called earlier and felt like I needed to be seen due to shortness of breath. I didn’t have an appointment and was told they take walk-ins. I had my blood pressure taken then was told I might not be seen by a Dr. today. I have insurance but I’m a white woman.I they left and will never return.

  51. Had me waiting for over 40 minutes and after seeing other patients had been called on by nurses but I kept on waiting, I went to ask why the wait was so long. Come to fine out the doctor had not showed up, mind you the front desk people had …

  52. I made an appointment two months ago to establish care with a doctor who was highly recommended to me. I’ve had some awful experiences with doctors and I was willing to wait for quality care. I have confirmation emails and texts stating the …

  53. I never write negative reviews but this place earned it. I have not had a good experience here yet and I have been a few times for basic things. Today was it for me. …

  54. Excellent medical office! Very caring Doctors, Nurses, Specialists and all Staff. The front desk and billing staff are exceptional, they walk you through whatever you need, explain everything well and are very professional and so …

  55. I do love this place and my doctor is amazing. I recently found out I have gallbladder stones and really nervous about it because I don’t want surgery but I know that if that needs to happen I will do it. Are their any alternatives that you guys can help to have the stones go away?

  56. If I could give negative stars I would. I went in for antibiotics for an upper respiratory infection and they didn’t do anything except test me for covid and send me away not even listening to my chest or anything and was denied antibiotics …

  57. I’m having serious problems an needed to see a doctor asap, I waited 4 months to go to this appointment. There was a wreck on my street an I was 6 min late they told me that they could not see me… Basically tossed me aside an the lady at …

  58. I have a sinus infection and was prescribed an antibiotic that asked not to be given as it never works. I took all of it and it didn’t phase the pressure nor headache. I called, for the last 4 business days to try to get another …

  59. This was my first visit to Blue Ridge Health on Chimney Rock Road and I am pleased to say that from the beginning to end of this visit, I could not have asked for a better experience. The young woman who helped me check in was very pleasant …

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