Founded in 1937, Blue Ridge Mountain Electric Membership Corporation is a nonprofit, member-owned Rural Electric Cooperative providing electricity to the Georgia counties of Clay, Cherokee and Union.
| Friday | 7:30AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4PM |
| Tuesday | 7:30AM to 4PM |
| Wednesday | 7:30AM to 4PM |
| Thursday | 7:30AM to 4PM |
875 Main St E, Young Harris, GA 30582
Ugh
Horrible!
Impeccable service. Thank you!
Expensive and no competition with prices!
Wonderful people!
Got my business up and running in no time
Great people to deal with, thanks tp
Outage all the time. This company sucks..
Literally everyone knows they are garbage.
Receptionist is very unprofessional never acknowledged us cant find good help these days
Thanks to all at bremc working hard to restore our power.
Wonderful Internet + price + customer service, I wouldn’t want any other provider.
power goes out all the time..and slow slow slowto get it restored.
They have a monopoly on the market and use it to their advantage.
Sofar I think they are the best utility company around
Monopoly that hates poor people. Reconnect fees are absurd.
Thanks to the crew who came out in the stormy wee hours of the morning to restore our power!
Why the power outages every day between 8:30 and 9:30 in the morning and now 2 major outages in 1 week, what is going on.
A beautiful blanket of white snow in the Hot House mountain area. Such a tranquil time!
The employees are great. Wish they’d quit going up on the customer charge fee.
Helpful people each time I call. Very quick to reapond to outages. Highly recommend
Have flex pay this crappy company will shut me off before 9:30 in the morning but won’t reimburse me for their constant power outage they will charge everyday no matter if it goes out or not company needs competition to destroy them sorry greedy people under new ownership
Outages are more frequent here than anywhere I have ever lived. Service is simply undependable.
Ok you pay your bill monthly expect service , I don’t care rain , snow , sunshine you should have taken care of the problem you have monthly till it is fixed , every month we go without service 12/7 an 12/8 combined so far 19 hours no …
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They really don’t even deserve the one star very rude inconsiderate employees and management this place needs to be reported to the Better Business Bureau for their business practices. …
Employees here are sooooo nice; friendly, helpful & knowledgable! It is a pleasure doing business with people who practice the Golden Rule & go out of their way to accommodate the public! Thank you! Excellent services & products!
Unreliable and expensive. Their customer service charge is unreal. There is no pride in what they do and they do it really bad.
I would’ve given them a zero if I could, power goes out constantly and it takes them hours to fix it.
Myself and my roommate work from home. We haven’t had internet service for three weeks and the answers I get from customer service are ‘hopefully soon’ and ‘sorry it takes a while’. No one can give me a time frame or an answer. I wish I had another option for fiber.
They are always prompt in repairs, if trees take out the power in our area. Customer service is very efficient and helpful.
They are terrible. Too bad we don’t have a choice but to use them, unfortunately!
Only giving 1 star because it wouldn’t allow me to not rate it and still leave a response. This is the WORST company I have ever seen. The internet is always messing up and they could not give a care in the world about it. I really hope another service comes in and takes over.
No power since 2 pm. Now 8 pm. 2 senior citizens with no heat. Is Blue Ridge EMC asking for assistance from other companies as the larger power companies do?
Been waiting a month gor hook up. Was tokd it would be up to 3 weeks. Now they are saying it could be a couple more. Ive already birned up one generator. They stink!
I had a problem with a new heat pump installed by tri state…I recvd a 400.00 electric bill one month and a 500.00 bill the next…the tri state repair persons said it was the fault of their installation…my bill is usually under 150…brmemc gave me several months to pay my bill without any penalties…very nice!!
Well if I could give this company negative stars I would. Power has went out and we have been waiting for days and no one will even try to get our power on. We have a 1 year old and this company could even care less. I didn’t think there was a company as bad as windstream but I was wrong. Garbage…
Only one star becuse they exist.New pole, 7,000. They purchased electrical parts, wire run to home, but they will not come out to connect three lousy wires, as they have to adhere to social distancing…COME ON… pvt property no body …
Internet service is great. Install Technicians like to cut corners so if you are not watching them you may not be satisfied with the end result. They left the internet wires dangling from my drop tile ceiling instead of professional looking …
I guess I am at the end-of-the-line for BRMEMC because I am getting the tail end of service. I am stumped as to how they can charge what they want, when they want & how they want. I have been trying for a month to get satisfaction from them …
If you are moving to the area you will most likely need to go over to the main office in Young Harris to set up an account. Besides providing electricity they also have excellent Internet. 30mbs internet speed works great for me. I just …
Worst customer service I have ever experienced. When they make a mistake on their end, it somehow becomes your fault and even worse, your responsibility. As a business owner, it is hard to understand how you can let yourself operate this way and treat the community with such disrespect.
Over my time, I’ve had six power companies in the southeastern US. This is by far the WORST. Most EMC’s around Atlanta are awesome, especially Jackson EMC. On any given day, you can drive around the BRMEMC territory and see lines …
As a manufacturer, the TVA just sent me multiple page survey regarding my energy use and I ripped BRME a new one. Rates are a total rip off but they have to pay for that multi-million dollar lodge and all of those brand new service trucks somehow.
Service has been friendly and prompt when needed. My biggest qualm with this company is what a pain it is just to make a payment. Either calling in and sitting on the phone for 20 minutes while I listen to a LIST of prompts (every time I …
We are so grateful for this service. If the power goes out they are quick to respond and work through snow, lightening, and torrential rains to get it back on. Always improving internet service areas, and they are solar friendly and progressive.
Nothing is more irritating then companies taking advantage of the consumers that keep them in business. Blue Ridge Mountain EMC like so many other corporations charge a “customer fee/charge” ($$$) that fluctuates and is 100% passing cost …
Paid $3620 for temporary service. After 4 weeks , still no service. I called and was told we owe $126 dollars more and THEN they would put us on the install list . ANOTHER 2 or 3 weeks to wait . Anyone there could have called , texted , …
Not only a terrible power company but even worse internet provider.
Was paying 120$ a month for a 100mbs connection that would barely hit 45mbs on a …
After reading a few bad reviews, I recommend buying a small generator to get you through until the power is restored. I find that most of the time, it takes longer to restore power when the conditions are worse than usual. I am a transplant …
This is one horrible corrupt company I have had issues with them ever since I came to this area 25 years ago. First they had the electric wires running directly over the house and refused to remove them even though it was a safety issue …
I have been trying to get power run to a property I purchased to begin construction… No call in over three weeksoweeks even a courtesy of a time frame. I understand the virus situation… But you can at least provide a time frame to install power. Very frustrating. Wish there was another power company option.
I called to get power to a new home and was put on hold for just a minute. Seventeen minutes later I hung up and called back. The second lady answered and said she saw a note on my account and that the first person I spoke with would call …
Incredibly rude when you have a late bill due to covid layoff. Although I had always payed in advance and over the amount owed. Charges outrageous late fees and penalties. Seems as though I have paid the one month in 6 years that I was …
The prices are very high, it’s ridiculous. You don’t get any help from customer service either.
Might as well call this place NASA, cause you’ll not get a straight answer. I keep getting pleasantly brushed off by staff that they will find out, then not get a call back for days, and maybe not at all. …
Wish I had another option for real high speed internet, because I’d be gone in a flash. Customer service, and installation service, both lacking in professionalism and general customer care.
Rather have a robot to answer your phones for reporting power outage at least they aren’t condsending. Lots of people in this area can’t afford your power prices yet your office is luxurious.
I had the power switched back to our landlord’s name when we moved. I was assured that I would receive my deposit back after I paid the last bill. The last bill was paid in full back in March and I am still waiting for my refund. Every …
We were having some technical issues and didn’t quite understand the person’s instructing over the phone,so we went to the building in person n they were very friendly and very helpful! If you have a problem just go in person, it’s not like …
Opened a business in October and paid for internet and phone service. When the electric was turned on we were told in 2 weeks we would have our phones and internet. At 3 weeks we made a complaint and was told it would be 6 weeks because …
Baised on my experience since the 80’s…
Always had very nice customer service personnel. The service workers have also been very knowledgeable and proficient (once they get there). I think this is not …
The building is ridiculous. But the tech that helped me to sign up for internet was excellent
I have to say, I feel better reading these reviews regarding power outages. We’ve been up here for two months and the power surges all the time (it’s not the house) and we lose power for a while at least once a month exactly. Last month …
Amazing company! We just experienced a power outage due to a fallen tree at the top of a mountain and it was restored in less than 1 hour. Fiber optic internet is always perfectly working. Glad to have them as my power/internet provider.
Irma came through here at the Bald Mountain subdivision. We were without power for 18 hours. We went to backup heat (propane) and backup lights. At the 12 hour mark I planned to go to backup power. Before I was finished switching over, I …
Would give a zero if I could. They have a monopoly as far as electric goes so you have no choice. They overcharge(because they can) to build their legit castle with 20ft doors(if you haven’t seen it and you have them, go check out their building). While at the same time half of their community is struggling to afford the prices.
Staff are friendly in the building, I’ve always had good customer service. Any time we’ve lost power in the Trackrock area, they have been very quick to respond. Our internet is always fast. I have nothing bad to say about this company.
I would give it a 0 if I could. We ordered internet on November 15 in their office. They said it would take up to 2 weeks. After 2 weeks we called and they had us in file and said they would called us back shortly but never did. Called …
We are new to Murphy. So far the service has been great to get the electric installed. Doug the staking technician was prompt and courteous. They were very quick in their response to get us up and running on our new construction. I will update when we start receiving electric bills.
These folks drive around in practically new $60-$80K trucks, charge insane prices for any service required, and take weeks or months to get it done. Its like doing business with the federal government. They do and charge as they please and you have no alternative but to submit.
Their billing system and mobile app are not good at all. For a utility this big, I’m surprised they are using such an antiquated system. On top of that, their fiber prices are ridiculously expensive and overpriced. I’ve talked to many other cooperatives in rural areas that’s pricing is nearly half for the same speeds! Get it together.
Jeff showed up yesterday to talk to me about some lines I had thought were BREMC’s covered in tree limbs . He explained that they were actually phone and cable lines and how to tell the difference. He was super nice and said he appreciated …
How in the world! We have a small 1200sf house, led lights only, high efficiency mini splits and a wood burning fireplace for our heat. Everything else is gas. Our power bill is over $500!!!! This was the first month our RV wasn’t hooked up. On a fixed income…..
Been waiting 2 months Now for them to come out and add Fiberoptics at my dads house. I’ve called once a week and they keep saying someone will call me on 3 days. Very disappointed in them.
If their prices reflected their abilities/service. power would be free. The only reason people are employed here is because they don’t have a competitor to take their business, which would take their business in one day.. Their line men are awesome about getting the power back on, But everyone else should be fired
We live on Wilson Mountain and our service USED to be very reliable. They changed something about two years ago. I think they bring the power up to the mountain on a different circuit, than they used to use. Our reliability is terrible now. …
I have been so pleased with BRMEMC! I had them for internet and power for 3 years when I first moved up here and never had anything but positive experiences. I now have the opportunity to use them again, and have been very impressed with …
HOLY MOLLY !!!!!!!!
What a boatload of complainers ! Here we are in the middle of almost historic low temps and i decided to give them a good review and I read all of these people …
When we bought our property, we had to have lines & telephone poles moved (twice) in order to build our house on flat ground. Each time, price was more than double the estimate. Meanwhile, here it is Oct. 2022. Have been told fiber would …
Rude, slow to respond, will not answer the phone with a real person, great internet speed, but if it goes out, along with power failures, it takes hours and hours if not days in most cases. Their coverage area is way bigger than they can …