Bluestem Health

Bluestem Health - Main Clinic

Bluestem Health is a federally qualified primary care health center with 5 locations in Lincoln, Nebraska. Offering excellent medical, dental, … See more

Read More

Bluestem Health Contact Details

Bluestem Health Reviews ( 174 )

  1. (Translated by Google) What is this “new patients” should clarify before renewing the membership. I always keep this clinic in mind for any discomfort. And now wanting to make an appointment they say no, because the clinic no longer accepts …

  2. (Translated by Google) They have good service. Dr Horacio Álvarez is very friendly and always has good resources for his patients in general we are very satisfied with the clinic …

  3. (Translated by Google) Very bad experience, the dental receptionist treated me very badly, she was not kind at all with my doubts, I went back home very frustrated. It all happened in front of my daughter. …

  4. Busy location but they always seem to keep the flow of people moving. Haven’t had anything less than a good experience here with the providers I have seen. I call and make appointments ahead of time, arrive on time, and am clear on what symptoms I am concerned about…so this likely affects my experience.

  5. Unbelievable, do not I said do not go to this Mickey Mouse Clinic.After being refused for Dr. Appointment for being 5 minutes late, they refused to provide medical care, their rules are 10 minutes!!

  6. Michele Overhalser is always concerned with my whole health, not just the reason I’m visiting the office that day. She’s invested in me, I wouldn’t change doctor’s for the world!

  7. I have been going to the facilities since it started. I am having woman issues and do not want my primary doctor , but I want to see a woman for these issues. I was told that I couldn’t see a woman I have to see my regular doctor. I was never told this before.

  8. The staff and doctors always try be accommodating to my schedule, which I appreciate, as things don’t always run smoothly and on schedule when you have young children.

  9. The doctors dont listen to what you have to say, I have been sick for months and I have not received the proper care needed for my condition, I got better care at the free clinic than I have ever had here, the staff is unfriendly and the nurses treat you like your a burden thats why im going somewhere else.

  10. Been seeing my doctor for years ! Never went to the doctors for 10 years till I met him. Actually listens and cares about his patients! You rock, Dr. D.A.

  11. I have several health issues and Dr. Alvarez Ramirez and his Nurse Bea and the front desk staff are always accommodating, polite and respectful.

  12. Good clinic I’ve been very satisfied the only negative comment I would make is no one ever asks about what you were eating or your lifestyle which in my opinion are more important than just prescription drugs.

  13. I have been coming here for about 7 years now and the only reson I stay is cause I love my kids Doctor Dr. Peterson Erika my Daughter has been having some problems and her test came back on a Sunday night she called me and got her med …

  14. Wonderful staff & facility nice & clean & safe place to go easy to find & if you have any questions they are there to answer anything that you need to know .

  15. The Thompsons clinic at Bryan West in Tower B no matter what Always great friendly and helpful always willing to work with you with all your medical, financial and emotional needs they really care about their patients!!

  16. Staff was awesome and very helpful! One of the best resources for health care and other services.Lincoln you did good.!!Thank you Bluestem health Thank you Mumu Lee for all your help!

  17. If I can give them less than 1 I would because there is this one client who works there and he does fillings and he forcefully pushes the needle forcefully in my gums and I go home with a pain lasting up to 6 hours they need to be more …

  18. A good place that tires to help people without much money to all you complainers you know damn well you don’t have any other options. They do the best they can. if you want to complain about healthcare complain about the system don’t complain about the good people of this clinic

  19. Almost always I’ve received great service from Dr., staff,ECT.. BUT there is one thing that I’m disappointed about.If you missed a few appointments and what is takin from you is not to be able to (one of the things)is to not see the dentist …

  20. I needed health insurance and had questions about the different types of coverage available. Isela Meza was helpful, knowledgeable and patient. She made something I was dreading an enjoyable experience!!

  21. My only complaint is the wait time for someone to answer my call. I shouldn’t have to be on the phone 30 minutes and still not be able to make an appointment because no one picked up the line.

  22. Poor excuse for a medical Center. They WILL NOT answer the phone, HARDLY return your calls. Care is Sub-par at best. They Cater mostly to the poor, and pretty much treat you as such. The Receptionists…Rude, Office Personnel…Rude, The …

  23. Bluesteam is a one of a kind Clinic in Lincoln. They have a group of profesional medical interpreters that in my opinion are some of the best in the city. They are available to interpret for people that speak Spanish, Karen/Burmese, …

  24. I had a dental problems. A friend of mine suggested Bluestem Dental service. Front desk staff were very kind. And all dentists especially Rendering Physician Wendy were very helpful and kind. I liked this place a lot. Thanks a lot…

  25. We have been going to the dental clinic for my daughter all had been good up til yesterday while there a different person checking people in walks in on the middle of my daughters appointment taps her fingers on the counter and tells me I …

  26. I Iove to visite Bluestem Health Clinic. When I come there , people always are polite and communicated . I wish them to be successful as there’re. Thank so much to all stuff.

  27. The 3 receptionist let two people in front of me, and don’t pay attention to who is next, so after the next receptionist was available I went to the window because I thought I had to walk up, she asked me to wait she was helping someone, …

  28. I went for a dental appointment and the receptionist up front and the dental assistants were very nice but the dentists demeanor was rude and short. Went in with a bad tooth and horrible infection in my jaw and was told that he would pull …

  29. Now that I no longer have Castillo as my care Doctor & moved my service from 1021 North 27th the service I’ve received hasn’t been so good. I feel like I’m told if it doesn’t get better come back. This place is no longer a option for me. …

  30. I have been going to this office for many years and have had 2 different doctors both of which were awsome doctors they listen and help as much as they can. They are very hard to reach and get an appointment or even to get someone to call …

  31. Called to see what my options were to get a tooth looked at and after being on hold for 20 minutes, DORA answered the phone and was very rude! She said “idk why you were given this number we dint have a surgeon” *click* HUNG UP ON ME.
    NEVER TRY TO GO HERE. RUDE AND NOT WORTH YOUR TIME.

  32. Practitioners Lilly and dental hygienist Alissia are absolutely delightful well educated and helpful with any information needed. My daughter and I are in great hands

  33. The Dr is good but ,the front desk needs to change the check in rules . I had an appt for my daughter i was on time but i had to wait in the line there was only one person on the desk so when i went to check in i was late 5 minutes. He …

  34. I’ve had a great experience with the staff once inside the clinic. However, trying to contact them over the phone is a nightmare. After being on hold for what feels like eternity, you can still just end up with a “due to the high volume of …

  35. I really loved the front desk people the nurses the doctors they provided you with every bit of information you needed to explain things to you and detail they were very respectful very honest caring they treated you like their own they are …

  36. Wonderful people, all of them. Trisha is one of the best NPRN I have been to in a long time. I praise her and Highly Recommend her to anyone I know. She makes it clear to me what is happening to my body at 65 years old and to take care of myself so she can take care of me..

  37. Service was extremely bad, my mother had a stroke and after being discharged from the Bryan Hospital, they directed me to Bluestem to see the family doctor and take medicine. But I had to deal with dozens of procedures to schedule an appointment while my mother desperately needed to see a doctor for treatment.

  38. Excellent Dental Program. My dentist at Bluestem is fabulous! She is highly skilled and truly cares about her patients. She has found innovative solutions to some challenging dental work I’ve had to have done. Additionally, all of the staff …

  39. Bluestem Dental is awesome!!!!! I’ve been treated by many dental clinics over the years. Bluestem is easily one of the best. Dr. K, and the entire team is very professional and caring. They work hard and provide excellent service. I highly recommend Bluestem for your dental needs.

  40. Doing a review for Bluestem is harder than I thought it would be because while most of the clinic should be getting 1 star, the dental part deserves 5 out of 5. I have been going there for the past ten years. The staff is always friendly, helpful, and provide great service.

  41. The best care in Lincoln. I have been a patient here for over 20 years. I love the staff and providers. They take the time needed to care for me. I never feel rushed and they take the time to answer all my questions.

  42. Honestly, what a wonderful thing to have a provider who actually cares about my well-being, and takes the time to explain her thinking. Michelle is great, very caring, nice, she take the time to listening to you and always welling to help …

  43. Michelle Overhalser is a very wonderful lady, she spends quality time with u, Takes very good care of me!! She Really cares abt your health n happiness! The staff at all the Bluestem clinics are #1 with my health n get me to feel so much …

  44. The dental staff are friendly and the Dr. was very good and thorough. However I felt the appointment was a waste of time because I went there in June and the soonest they could do my fillings was September and the soonest they could do my …

  45. The appointment went well. The follow-up I was told would happen didn’t. My blood pressure was 205/150. The practitioner asked what pharmacy to contact with two prescriptions. It didn’t happen.

  46. There was a mix up with my prescription so I called the office after hours to see if something could be done and to my surprise a nurse returned my call very quickly and got it taken care of. I also feel as if someone is going to really try and help me figure out what’s going on so I can return to work.

  47. If I could of rated negative stars I would of. I believe bluestem health is a joke. 30 minutes or more on hold on the phone just to schedule an appointment. 2 hour in office wait time. Every time!! Belligerent and unhelpful staff. I’ve …

  48. I would recommend Blue stem Health Clinic with no qualms. Just had my annual check up. Everyone is so qualified and professional and my caregiver and her nurse are so kind and compassionate. In addition I filled a prescription at their pharmacy and paid exactly one third of my normal cost. Thumbs up all the way!

  49. I had a great experience at Bluestem Health when I had a dental issue. They were very professional and patient oriented. I needed other dental work outside of what work they do there and they were very helpful in setting up an appointment …

  50. I drive from 84th and Van Dorn to see Sarah Grady. She is the best. My husband see’s Tony Cox and really likes him. We get excellent care.
    Update I don’t like the phone system you leave a message and most of the time you don’t get a return call or it’s 2 or more hours later.

  51. This review is for the performance of their website, which has awful human-computer interaction. When going through the process of paying online, if your card error’s out, the website will give you a message of “Bill Pay Error: sorry, there …

  52. They tryyy to be a good place… my children had dentist appointments and the one got done in a good time … The other child we were just waiting around.. they hadn’t even got started yet so I had to reschedule her dental exam for another time… which was 2 months out from now.

  53. I am so beyond grateful to Bluestem Health. My boyfriend lost a big piece of his tooth this morning while eating breakfast which left him in quite a bit of pain. Bluestem’s office staff was able to make emergency arrangements for us to come …

  54. I called them since I wanted to switch my primary care provider to another health center but they can’t transfer my medical records because they LOST it. So now what was supposed to be a smooth ride is now a frustrating and bumpy road. The …

  55. Some nurses are really sweet and kind, my daughters doctor is really amazing.
    That aside every single time you try to call expect the longest hold time. If you decide to leave a message don’t expect a call back for at least a day maybe 2. …

  56. YOUR AUTOMATED MESSAGE SUGGESTS CALLERS LEAVE A MESSAGE BUT THE MAILBOX IS FULL!!! AND YOU DON’T ANSWER THE PHONES!! NOT A GREAT WAY TO WELCOME NEW PATIENTS WHO JUST WANT AN APPT….SMH.

  57. Looking for a new doctor so called here. No voice mail, and the message said I called after normal business hours, but their website said they were still open for another 30 minutes. (sigh) Hope this doesn’t mirror their quality of care. Guess I’ll find someone else.

  58. Be prepared to wait. Came 15 minutes early and filled paperwork out online and we still had to wait 50 minutes passed the appointment time while others were being taken back that checked in after us. We left and made an appointment somewhere else.

  59. Myself and my family are really appreciate that we have Bluestem-Health for our health care like our family. Thanks you so much and wish you all Merry Christmas and happy New year.

  60. Good luck getting a hold of someone let alone making an appointment. If you want to call they’ll force you to leave a message or callback number, no option to just stay and wait on the line. I’ve had appointments rescheduled for no known reason months after the original appointment date. Ridiculous organization

  61. I have been in this clinic for almost 23 years I love it my family are happy with the treatment and then I’m satisfied with Dr Crusher and his team they’re doing a great work so hopefully we’ll stay like that for future thank you and God bless everyone there is my home actually I love it

  62. Been seeing Dr. Chau for 12 yrs. Love her, very comfortable with her. Now since being at Bluestem, I feel my care there is less and less personal, individualized and at times doesn’t have her full attention. Recently, the front reception …

  63. I’ve called multiple times trying to set up an appointment, and most the time the call is immediately hung up on, and even if it’s not I never get to talk to a person they always send me to voicemail. To which they never call back. They …

  64. I always am treated well and with the best care. They work with me on my payments and try to keep my cost down. The staff works hard and deserves raises the go above and beyond. I have seen it. They deserve alot of respect. I love Dr Reddy she is amazing and caring.

  65. Been going there since they opened as People’s Health. Seen many changes. Times I felt like leaving them mostly because of rude front desk people. If you were 30 seconds late coming in the door you had to reschedule. Wait times were, even …

  66. My experience with Bluestem Health was amazing. Checking in online was fast and effective, my time in the waiting room was short, and the entire staff was kind and knowledgeable. …

Leave a review

Your email address will not be published. Required fields are marked *