The city of Boaz is named for the husband of Ruth, a Biblical character in the Old Testament. Incorporated in 1897, Boaz quickly began to “set a pace … See more
Been trying to get ahold of them for over an hour, website says they are open. No one answers, and says no voicemail set up. So how you supposed to be able to get water turned on?
NO phone number for water outages. Main number doesn’t have voicemail. 3 day weekend & I wake up to no water…guess I have to wait until Tuesday til I have water?? This is insanity. Not at all impressed.
Great till u wake up Sunday morning of memorial day weekend and have no water. No number to get in touch with anyone or leave a message. Guess we r just supposed to do without for 2 days? I think not!!!
Adam, and the rest of the employees of the water board, have always gone far out of their way in order to help me, and provide me with stellar customer service! Thank you to all the employees of Boaz Water and Sewer Board, for providing q service so many take for granted. Bless all of you with love and abundance!
Paid bill on time for year since I bought my home. Forgot to pay one month, didn’t receive one notification for the bill being late. 2 weeks later decided to just ride by house and cut it off. Had to pay a $98 bill for a disconnect fee plus the bill. Ridiculous that a service provided by the city will gouge you when they get the chance.
Will not work with you at all simply because they don’t care. They also need someone better to assist customers to answer their phones. At least someone who seems to care just a little. Maybe someone who enjoys doing their job.
Couldn’t answer a phone if the instructions were the ringtone.
There is no after hours water outage. This is not right.
always super friendly and knows exactly who i am and calls me by name when i walk in.
Could not get a answer at this public utilities,, no one too take calls for possible emergency..
RUDE!! Poor customer skills. The man that answered the phone this morning should not be taking calls!!!!
Been trying to get ahold of them for over an hour, website says they are open. No one answers, and says no voicemail set up. So how you supposed to be able to get water turned on?
NO phone number for water outages. Main number doesn’t have voicemail. 3 day weekend & I wake up to no water…guess I have to wait until Tuesday til I have water?? This is insanity. Not at all impressed.
Great till u wake up Sunday morning of memorial day weekend and have no water. No number to get in touch with anyone or leave a message. Guess we r just supposed to do without for 2 days? I think not!!!
Adam, and the rest of the employees of the water board, have always gone far out of their way in order to help me, and provide me with stellar customer service! Thank you to all the employees of Boaz Water and Sewer Board, for providing q service so many take for granted. Bless all of you with love and abundance!
Paid bill on time for year since I bought my home. Forgot to pay one month, didn’t receive one notification for the bill being late. 2 weeks later decided to just ride by house and cut it off. Had to pay a $98 bill for a disconnect fee plus the bill. Ridiculous that a service provided by the city will gouge you when they get the chance.
Will not work with you at all simply because they don’t care. They also need someone better to assist customers to answer their phones. At least someone who seems to care just a little. Maybe someone who enjoys doing their job.