Borbas Pharmacy

Borbas Pharmacy & Medical Supply

Our pharmacy combines high quality products with personalized care. Our knowledgeable staff is happy to help you with any questions you may … See more

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Borbas Pharmacy Reviews ( 69 )

  1. (Translated by Google) The first time I turned to this company to buy the thing I needed. I did it over the phone. Agreed on product price and home delivery cost. …

  2. Borbas Pharmacy and Medical Supply is the only placed that carries a full line of respiratory products including a Cpap mask. This is the best medical supply in the area for any medical products.

  3. Thank you to everyone at Borbas of Staten Island for finding me orthopedic shoes that help my back support, I can stand on my feet a lot longer and do my job better. Thank you all so much.

  4. very bad attitude toward patient hardly speak englishkept my papers for diabetic shoes for 3 months now they tell me not valid get new prescriptions went there a couple o times they were OPEN but not WORKING….

  5. I do a lot of walking in Brooklyn on my job and my lower back was always aching later. I went to Borbas Pharmacy Medical Supply for advice about a back support system. The woman named Ruth that I spoke to suggested I try orthotic shoe …

  6. Do not buy any medical equiment from this company they don’t garrante there work my husben got an electric wheel chair from them as soon as he got it the chair started giving problems then he need it the chair repaired his insurance …

  7. These people are on top of their game. Smart, courteous, know how to work with insurance, and get supplies mailed out on time. I’m grateful I found this place.

  8. Literally the worst medical service I have ever received. They never return calls, can’t explain unexpected billing, and never have an answer for anything. Avoid if at all possible.

  9. This place is lucky to receive one star since you cannot give less. I had called to inquire about a Knee Scooter to off-load my wife’s foot and was rushed off the phone since it was close to closing time but have been told that they did …

  10. They Claim that they’re the ones in charge to prior authorization to the insurance. Pharmacies don’t do this, doctors do. Doctors are in charge of sending the prior authorization. This confuses a lot of insurances, and doctors as well, which makes the process of getting your medical supplies slower and way more frustrating

  11. The worst customer service ever. They literally cut you out and not speaking to you. To get from them any refund – mission impossible. AVOID!!! PRESERVE YOUR NERVES! NEVER – NEVER – NEVER!!!!!!

  12. The worst customer service I ever received. Waiting for my daughter’s dexcom supplies for more then a month already. Calling them every day and they coming up with crazy excuses and nothing else.

  13. Called for the item and was told $1.00 each. Went in to purchase 10 and was told the item was $7.00 each. Purchased two and viewed online. $7 is way over the average price for the item. I will not go back to purchase anything from this store again – WAY OVER PRICED.

  14. I depend on Borbas Pharmacy Medical Supply as my surgical supply store. They carry a complete line of Ostomy products at prices that are lower than I can order online. I used to order on line and wait for a delivery did not always arrive on …

  15. When i needed to get a hospital bed and trapeze bar for my father when he was recovering from back surgery Borbas was able to accommodate me. Afterwards I bought a shower chair and walking aids. Everything I needed they could provide for my father’s recovery. I am very grateful.

  16. It is great to have a place like Borbas Pharmacy Medical Supply right here in my Brooklyn neighborhood. I can purchase my diabetic supplies without having to travel. They have experts on duty that can show me all the latest testing products. The staff makes me feel very comfortable

  17. My mother needed a rolling walker and I found the best one at Borbas Pharmacy and Medical Supply. I had to choose it for her so I picked one that could handle the rough sidewalks where she lives. Now she can easily visit her friend down the street. I am glad we have this store in the neighborhood.

  18. Walked in with my Mom’s Rx for hand splint. Very accommodating staff let me try on samples to find the correct size and walk out with the model best for my Mom’s needs. Bought commode there too, taking it home then & there. Items I’ve had delivered came the next day with no problems. Very satisfied.

  19. Excellent amazing service by Borbas drug store for all your surgical needs come here, they do casting, they specialize in diabetic, orthopedic shoes, topical creams, extremely fast delivery like no other in Brooklyn on Bath ave two blocks …

  20. Very unprofessional, disrespectful staff. Including Manager . I gave them complete paper work for diabetic shoes a month ago. today I called to find out status. they told me that hey have not yet applied for the authorization. instead of admitting mistake, the manager yelled over me. Please go to some other place.

  21. Borbas Pharmacy and Medical Supply has been my pharmacy for years for all of my prescriptions. They always take my insurance and offer low cost generic products when there is out of pocket cost. When I needed to get my mother a walker the …

  22. Very poor customer service. We attempted to order supplies for our patient and this company repeatedly misspelled the patient’s name, misplaced their information, and had no follow-up on orders. The employees are very unhelpful and short. …

  23. Worst company I have dealt with in my entire life. I am renting a C-pap machine that I don’t want and am not using (my body, my choice), and they won’t take it back without a doctor’s order. Six months of this, and I have to take it to the BBB. Avoid this business at all costs!

  24. Thanks to Borbas Surgical I have avoided a bunion surgery. They custom made shoes inserts for me & I forgot about my bunion pain. They are medically professional, went above & beyond to make to make my needs are met.

  25. Called numerous times to check up on my refill. No calls back, no notifications or updates. When you get through to Maria. GOOD LUCK! She’s the rudest most inconsiderate representative I have spoken to and I’ve had diabetes over 33 …

  26. The lack of professionalism from this pharmacy is ridiculous. I’ve called 4 times and was hung up on because I told the receptionist I understood what she said in Spanish and they basically withheld my son’s prescription and refused to help …

  27. I was shocked to read negative reviews about Borbas Medical Supply. My mother has been receiving her supplies from them for a long time and we never had a bad experience. Staff is always willing to help and assist in any way possible. I would recommend this vendor to anyone that’s looking to process their order headache free .!!!!

  28. Very poor service! Hours on wait and rude staff.
    I switched to another pharmacy but they were not willing to give up and just continued to fill my scripts despite me clearly telling them not to.

  29. This pharmacy is streamlined and robotic. Some of the staff are fine and some are just really sharp and aggressive in their language. A sense of annoyance and control is heard in their voice. There is pushback if you need support and …

  30. Stopped using them for supplies a few months ago due to bad service, but suddenly they started delivering it again despite me telling them not to, and that I am happy with the new place I am using. …

  31. It’s relieving to see that I’m not the only one with a poor experience dealing with them and their representatives, but unsettling for the affected patients. I am a type 1 diabetic and ran out of Dexcom supplies because they couldn’t get a …

  32. I am glad to see that I am not the only one who had a hard time to disconnect from this pharmacy.
    after many disappointments and poor service, I asked my Dr. to change me to a …

  33. I was told my Dexcom G6 supplies would have been mailed on the 15th, today is the 25th. I live in NY, for Heaven’s sake!! How long does it take.
    I do not want to experience another DKA,.

  34. Borbas pharmacy I can sum up in 2 words heaven sent! I’ve been with this pharmacy for 3 years. If I forget to submit a new prescription they call my physician and do it for me! I really appreciate the staff! I strongly recommend!

  35. Do not use this pharmacy. They are supposed to ship my diabetic supplies and are always late. This time I did not recieve anything and it has been over 3 weeks. I’m reporting you guys to my insurance company.

  36. I was forced to use them for my dexcom and omnipod. I was having issues with my insurance and instead of being understanding just kept pushing me off to contact my insurance (which I already fixed on my end) …

  37. Called couple of times to check up on my refill. They said ,they are waiting for authorization in fact never request for. No call back, no notifications or updates. Talked to a woman on January 10th, she said she will follow up. I call …

  38. I have never experienced a rude, sarcastic, and nonprofessional pharmacist in my life. This pharmacy is the worst and all their pharmacist needs full training on how to speak to patients, process prescriptions, and followups. …

  39. if i could give this pharmacy 0 stars i would. they spent all of december calling me and harassing me about when my upcoming endo appt was and i told them, they continued to call and harass. when i did get into the endo there was radio …

  40. If you have diabetes, run from this place. They’re terrible.

    I am currently scrambling and panicked because they did not send me my supplies …

  41. Great customer service. It was nice to speak with a “live person” who could answer my questions and find the right thing i needed for myself. I’m very pleased with the product and also with the delivery and arrival time by the door. …

  42. I absolutely agree with you David. My family use Borbas Pharmacy for the last 10 years. We never had any problems with our prescriptions or diabetes supplies. We always get them on-time. Highly recommend it.

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