Boston Endoscopy Center

Boston Endoscopy Center

Outpatient surgery center providing the highest quality care for patients.

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Boston Endoscopy Center Reviews ( 250 )

  1. I REALLY WAS IMPRESSED BY THE PROFESIONALISM. THE COURTESY OF THE ENTIRE STAFF.MY DOCTOR IS SECOND TO NONE.NO PAIN NO HEADACHE.I WOULD AND DO REFER PEOPLE AND FAMILY TO BOSTON ENDOSCOPY.!

  2. The staff (doctor, nurses, anesthesiologists, assistants) were all very professional and cognizant of the patient’s needs, making an awkward colonoscopy procedure Much more bearable. Thank You.

  3. I was treated with respect by everyone who cared for me. Everything was explained as each person talked to me. Dr. Kenneth Falchuk is a 5 star gastroenterologist.

  4. This place is horrible. I just got a bill from them from 8 months ago and it’s due right now. I hate greedy corporations like this one that only cares about getting paid while waiting months to bill me correctly. Even during CV19 this place doesn’t care if you pay your other bills, just them. Bad company.

  5. Very professional staff. They process 1000s of patients a year, they know what they are doing.
    You’re in and out in no time, propofol is the best if it works for you. I highly recommend this place.

  6. Just 110% professional, kind, understanding of possible discomfort and efficient without being cold. I would highly recommend using Boston endoscopy for any procedure!!

  7. Regular colonoscopy appointment was terrible. It started with a curt receptionist, then proceeded to a nurse who did not want to listen to me about which of my veins can be used for IV line. My right vein was poked to the extend of causing …

  8. Went just as I had expected, the staff were friendly and helpful and answered all my questions. I’ve had these types of screenings at a hospital before, so was a little unsure of using a center outside of a hospital… no concerns anymore and will come back to Boston endoscopy when it’s that time again.

  9. I had a 5 star experience from start to finish. Everyone was kind and very professional. Excellent follow up as well. I would recommend to all family and friends.

  10. Teresa at the Boston Endoscopy Center went above and beyond for us last week. My husband had a scheduled colonoscopy which, it turned out, could not be completed due to complications caused by a whipple procedure he had had three years …

  11. Boston Endoscopy is the best place to go for colonoscopies. It is a privately owned facility that treats you well and completes the procedure with no discomfort and immediate results. The nursing staff, anesthesiologist and all support personnel are patient-oriented. Dr. Ken Falchuk is the best in the business.

  12. I went in for a routine colonoscopy and the entire experience was pleasant. The entire staff was welcoming, reassuring and organized. Dr. Kaplan is the best. I highly recommend!

  13. While the procedure itself went very well, the administrative lead up to it was horrible. Practice requires a Covid test within 48 hours prior to procedure which is fine, but they dictate where it must occur. Apparently practice has some …

  14. I’ve always had a pleasant experience; having no fear of any complications because I absolutely have trust in the doctors and staff at the Boston Endoscopy Center.

  15. Dr. ran 1:45 min late. No apology. When you have been prepping and up all night, that is really annoying. Other than that the place is run like an assembly line. Dozens of people there in the waiting room. Beds lined up in a room …

  16. Dr. Cheney MD, needs to learn how to treat her patients with better respect! I’ve never had a doctor in my entire life ever, treat me as rudely and disrespectful as she has. At the colonoscopy and at the follow up appointment the next week. …

  17. Preparing for the colonoscopy is awful and nothing of the process is easy. But the staff, and team of nurses and doctors at BEC made me forget the ordeal I went through the night before. Professional, caring, and committed, they all were …

  18. To me, the nurses are everything. They can make or break your experience. In the case of Boston Endoscopy, the nurses were top notch. From the reception, to the prep, to the operating room, they were all caring, kind, patient, and professional. I’m due back in 2 years. Boston Endoscopy will be my choice again.

  19. Everybody was extremely nice and politely answered all my questions and concerns. I am really thankful to the staff for making people feel comfortable before the procedure.

  20. Ok – so getting an endoscopy is never enjoyable. Boston Endoscopy made it (almost) pleasant for me. From the time I walked in until I left I felt like I was the most important person in the building. Everyone was caring and careful. I will be going back next year.

  21. Wonderful experience! Every procedure was explained clearly and respectfully-as were the results. Having easy access to the entrance was a big plus as well as not having to endure traffic and parking problems.

  22. It’s a small intimate facility with extremely friendly staff and quick procedures. As someone who has spent far far too much time in hospitals, this place is a relief. I wish I could have all my procedures here.

  23. All the associates and staff at BEC were very professional and understanding with special attention to detail. The process was efficient and I was very comfortable in the environment both pre and post procedure. Dr Anastopoulos has a great bedside manner, explaining the procedure and outcome very thoroughly. I highly recommend BEC!

  24. We’ll run, friendly staff. Best to try and get an early appointment, I had the last appointment and they were running about an hour behind. No big deal, next time I will try for an early appointment. Great experience overall.

  25. My husband had a routine colonoscopy w/ Dr Oza, everything from making the appointment- check in – procedure – follow up communication on results that day(!) went smoothly & successfully. Covid protocols were in place & overall it was a …

  26. Extremely professional and punctual.. everyone from time you check in till you leave was friendly and communicated every step of my procedure.. couldn’t imaygoing any other place for this procedure..

  27. I never thought I’d ever say a colonoscopy was a terrific experience .. but it actually was. Everything was extremely well organized. The care was first class. I was in and out within 2.5 hrs. Felt totally safe and appreciated all the extra steps of precaution they took due to COVID.

  28. Hi, Boston Endoscopy Team. It has been a few weeks since I visited for an endoscopy with Dr. Falchuk. Over the years, I have been to your facility many times. I just wanted to reach out and let you know what an exceptional job you all did …

  29. My colonoscopy on July 26, 2021, went smoothly thanks to the people at the front desk, then Betsy and the other people who helped me prepare for the procedure, and then Dr. Catherine Cheney. They are very professional and friendly. Many …

  30. Cancer screening during a pandemic is daunting, for everyone involved. I applaud Boston Endoscopy for putting me at ease and sticking to the highest level of professionalism you could expect. Life happens while you’re making other plans, to …

  31. Excellent! Everyone was kind, pleasant, very reassuring and attentive. Everything was explained in a manner that was easily understandable. I would not hesitate to return to this facility.

  32. Welcoming atmosphere to put you at ease. They are very efficient in a good way. Follow up on the exam excellent both the day of the procedure and notification of lab results. Sure beats going into the hospital setting for an endoscopy.

  33. Boston Endoscopy makes an uncomfortable experience comfortable. The staff epitomize professionalism. From the check in team, to the Nurse’s before & after the procedure, and the Doctors put me at ease. The entire team is A+++. I’ll never go to another facility to get a Colonoscopy or Endoscopy done.

  34. The entire staff had a positive attitude.
    The facility was very clean and every safety precaution seemed to be in place.
    I liked the Doctor who made sure that I fully understood his report.
    I would happily recommend this medical facility.

  35. Excellent facility. Professional, caring
    All about patient feeling comfortable
    I’m a very difficult stick (5 tries) no veins. Once they were in it was smooth sailing. Highly recommend

  36. I was so worried about having my colonoscopy, totally freaking out. Boston Endoscopy center was amazing! Took me right in, fell asleep quickly, woke up immediately in recovery, no side effects, no pain, no gas! It really was that easy!

  37. Boston Endoscopy Center is exemplary, from check in to waking up after the procedure went beautifully. The nurses and doctors are sterling assets to the BEC they are so knowledgeable and caring. Thank you for having such wonderful people there.

  38. My second procedure at this fine facility and albeit with COVID protocols in place, an equally positive experience! Facility is clean, technicians and doctors are upbeat and engaging while delivering their professional duties. Was able to resume daily activities at home after a nice nap!

  39. I recommend that the entire team be reminded of the tenets of quality patient care — respect, privacy and compassion. Every person who walks in that door for a procedure is a patient not a customer. I have never been treated so poorly.
    Dr. Virginia Casey

  40. I was initially given a prescription for an expensive prep but I called and was told to get an over-the-counter option. Procedure went easily and smoothly. Everyone was great at introducing themselves and explaining their role. All went as planned. I had some polyps removed and still have not received results 3 weeks later.

  41. The nurses, doctor and staff were warm and friendly. They were personable and I felt as though they cared – I was impressed with the process and professionalism. I was in and out within the time they promised.

  42. Overall, great experience for my first colonoscopy. The prep was well explained, the staff and doctor were available for questions and the execution of the procedure was very well managed. The staff at BEC did a great job of explaining the …

  43. I was very pleased with the level of service and efficiency for my visit. The staff was very caring, attentive and responsive. Thanks very much for your expertise and dedication!

  44. Honestly, the visit could not have gone better. I felt very safe, the staff was extremely friendly, and the procedure itself was, as one would hope, a complete blank. Recovery was quick, and I was out the door less than 90 minutes after I …

  45. I felt in very capable hands from the moment I stepped into the Boston Endoscopy Center. I had a positive experience and would encourage others to use this facility.

  46. I been to this facility 3 times since being with Beth Israel. This was the worst . The front of house was great they had me all prepped and ready well before the scheduled time. I was scheduled for an 11:30am procedure. I entered the …

  47. Prior medical history has left me full of anxiety going into my procedure ,but the moment I entered the door I was put at ease right until I left.Thank you Boston Endoscopy staff and Dr.Falchuk.

  48. I was treated with care while waiting. Heated blanket! And the head of anesthesia reviewed my allergies. He relaxed me with humor and reminded me that I wouldn’t feel a thing but instead sleep thru the procedure. Throughout I was treated courteously and with care.

  49. The facility was clean and safe. However, I arrived at 11:30 a.m. as instructed for a 12:00 p.m. appointment. I was informed my doctor was delayed by 30 minutes but was not seen (escorted to the back to prep for the procedure) until 12:55. Once inside, I was treated with care and undivided attention.

  50. Other than waiting almost 45 minutes after my scheduled time, not unusual, everything was truly excellent. Anesthesia, nursing, post care and Dr. Lee, answered all my questions, lovely dispositions, attentive.

  51. Best experience you could have as far as a colonoscopy goes. On time, attentive staff, no discomfort, out the door with report in hand. Highly recommend this center!

  52. My experience was positive. The staff were great and very caring and procedure went smoothly. The only negative thing was I had to wait quite a while in my car before they took me. My procedure was supposed to be at 10:30 so would take me …

  53. I had a very good experience there! Everyone from the front desk to the medical staff were great. Found them to be professional, knowledgeable, caring, and with a good sense of humor. Definitely recommend!

  54. This is a great office and the best! I had the most wonderful and smooth experience for my first colonscopy. The IV on my hand was beautifully done and doesn’t hurt at all. The procedure was just like a sweet dream. I would highly …

  55. A secretary greeted me with – it’s nice to meet you and thank you for filling out all the forms ahead of time online – such a breath of fresh air! Nice nurse to bring ginger ale afterwards. Nice doctor. Really super sweet Nancy/Dr. Lee’s …

  56. This is an exceptional facility from the point of view of patient care. Excellent, exceptionally friendly staff, a very convenient location, and a very efficient process from making the appointment all the way through discharge. I can’t recommend it highly enough.

  57. Very poor instructions with respect to their covid testing requirements. Why is their covid testing requirement not prominently displayed on their website or written in the 6 page prep instructions? I showed up for a procedure and was …

  58. I had a very good experience at Boston Endoscopy Center. What impressed me the most was how organized it all was. I was given clear instructions through the entire process. The staff didn’t seem rushed, they didn’t ask the same questions …

  59. Excellent staff, knowledgeable, caring and supportive. My Dr was excellent. Other than the horrible tasting prep solution, the colonoscopy experience was great.

  60. Good experience at this facility. All staff that I encountered acted very professional and we’re friendly. Procedure done on time and I even departed ahead of schedule. Lot’s of parking for being picked up by your designated driver after the procedure is done. Would recommend this facility and staff.

  61. If u have to have endoscopy/ colonoscopy, this is the place. From the moment I walked in was greeted by reception with smiles and EYE CONTACT. Every nurse, doctor was warm and personable and did everything possible to make this a relaxed …

  62. Excellent care, especially by Dr Lee and the Anesthesia physician. The Nurses were caring and helpful. Hated the “prep” but the procedure and results excellent. Will post again – in 5 years!

  63. I was very surprised and pleased by the very close personal attention and thoughtfulness I received from not just one or two, but all of the staff I encountered at Boston Endoscopy Center. And I speak as someone with 18 years of management experience in healthcare in the Boston area.

  64. This is a great place to go if you have to have a colonoscopy or endoscopy. I have had both here…recently the endoscopy. It’s very well managed and organized, the check-in folks, the nurses, the doc’s, the assistants, they are all …

  65. Staff was warm friendly, very medically knowledgeable and efficient beyond belief. The facility was clean and appeared well organized.
    Dr. Fine is very knowledgeable, explains everything so well and has a wonderful bedside manner.

  66. This place was AMAZING! Everyone from every step of the process was exceptional. The few that stood out to me were the two ladies at the front desk, the Anesthesiologist – he was SUPERB!! and of course Dr. Bailen who is a knowledgeable, …

  67. The best experience I have ever had in any medical center! Very professional culture, the staff makes you feel very comfortable, they explain everything very clearly and they are very pleasant and helpful all the time! Everybody was …

  68. As always Dr. Curtis was “top shelf”! He has a very efficient ,professional staff. They ran on time and we’re most attentive to my needs.

  69. I received at text reminding me of an appointment at Boston Endoscopy. I called to let them know I never had an appointment scheduled there. The receptionist said to just ignore the text reminders. I was not on their books to have an …

  70. I had an excellent experience here. I felt very comfortable and extremely well taken care of. The facility is spacious and peaceful, and everyone was very nice. I had originally hoped to get an appointment in the Longwood area, which closer …

  71. Easy to find location. Clean and spacious waiting area. Greeted with a smile and welcoming atmosphere. Front desk staff was extremely pleasant, thoroughly explained all the documents and where to sign. Nursing staff were gracious and helpful. Calming and patient. Dr. Fine is always a pleasure.

  72. Excellent professionalism and outstanding warm reception.
    Everyone was so caring. The front desk receptionist’s, all the nurses, cna’s, NP’s and Dr Curtis were so positive, thorough and really kind to me. …

  73. Everyone was wonderful from beginning to end! I was nervous and the staff put me at ease. They followed up the next day to see how I was and if I had any questions. If you have been putting off your screening because you are nervous, please don’t! They will take great care of you.

  74. Dr. Anistopoulos and his team were outstanding. They were patient, thorough, and sensitive. They explained everything slowly and clearly.
    I would recommend these folks for all GI issues

  75. This center is patient oriented. The entire staff is professional and kind. They are very organized and before your appointment your registration materials have already been taken care of so no time is wasted once you arrive for your …

  76. Excellent experience.

    Clean environment, professional and friendly staff. I would recommend the BEC to anyone looking for a gastroenterology practice.

  77. I had an amazing experience w my recent EGD and colonoscopy I was handled w the utmost respect and care and along w nursing and the nurse anesthetist and esp Dr Sheth it was awesome experience

  78. I went in for a colonoscopy with Dr. Cheney several weeks ago and it was an amazingly good experience from start to finish. For such a big operation they all seemed to be pretty organized and when I finally was with the doctor before the …

  79. So very thankful to everyone there
    Able to fit my husband in for an emergency colonoscopy. Dr Cheney called ordering doctor after procedure with results. His treatment was started same day.

  80. The entire process was beautifully explained and was performed with detailed attention to my medical history and medications. Everyone was very kind and caring. I highly recommend the Boston Endoscopy Center.

  81. I was nervous before hand but the staff there was absolutely awesome and made me feel very comfortable. Dr. Fine and his entire staff were unreal. Very professional, personable and made me feel very comfortable. Peggy at the desk is so …

  82. Absolutely excellent all the staff was very friendly and accommodating they all did a wonderful job at keeping me from running back out the door, and Dr. Kaplan and her team are THE BEST!

  83. I had the first appointment of the day at 7:00am. From the front desk to the nurses and doctor everyone was helpful answering any questions I had and were also friendly and professional.
    My appointment was quick and trouble free.

  84. I absolutely love the team at Boston Endoscopy Center. They did an excellent job with my posterior and its inner workings. Don’t get me wrong, the prep was grueling but I didn’t feel the least bit uncomfortable during my procedure. I give them five bums up and back field in motion.

  85. The staff at the Endoscopy were fantastic!! Friendly and helpful without being condescending. Professional without being cold or unfeeling. Rarely have I experienced such a well run facility!! Brava everyone. And thanks

  86. Entire team from receptionist to the doctors were attentive, patient and kind. The nurses were outstanding and made the whole process much easier. I would recommend to anyone I know.

  87. Everyone was so kind and thoughtful. from the front desk staff to the nurses, the anesthesiologist, the doctor, everyone made me feel so safe and secure. It was a good experience. I have no regrets.

  88. The Boston Endoscopy center is really the best place for a colonoscopy! The nurses are incredibly caring and made me feel extremely comfortable before and after my procedure. The doctor explained everything before and after. They made me feel so at ease with the whole process. Thank you all!

  89. Prep , procedure and recovery went absolutely perfect! Can’t say enough good things about the whole experience. Was nervous going in for the first time but the nurses were great and Doc gave me results while I was in recovery.
    Thank you!

  90. Had a procedure today – every single person I interacted with was fantastic. Patient, friendly, answered all of my questions. Great medical care and top notch customer service. A big thank you to all!

  91. Peggy, Betsy,Karen ,Theresa and all the staff and Dr Lee are the best. They were very caring and professional. Thank you for always making my every five year visits easy! …

  92. The procedure went smoothly, and that’s what’s most important, but I do have a few gripes. There was a person in the procedure room who didn’t have their mask over their nose. The gurneys are uncomfortable to lie in, since they bend too …

  93. I had a great experience — and I never thought I’d say that about a colonoscopy! (I’m not talking about the prep, of course, although the B-l nurses answered my questions and addressed my concerns helpfully.) At the center, every staff …

  94. I can’t recommend this facility more highly. I was very nervous about my (routine) procedure, but absolutely everyone was kind, cheerful, and informed. The nurses were amazing, the anesthesiologist took time to go through my record and …

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