The Boston Water and Sewer Commission is located at: 980 Harrison Avenue Boston, MA 02119 BWSC has 24 hours, 7 days a week, 365 days a year … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
980 Harrison Ave, Boston, MA 02119
On Tuesday, January 2nd a BWC crew arrived at my house to repair a pipe leaking under the sidewalk, which had been leaking into my basement for about 2 weeks. Rich and Cliff and his crew were amazing. They walked me through what they were …
Excellent service 24 hours
This site is the absolute worse to try and pay your bill!
Very helpful staff when researching utility plans.
Looks cool
While the online payments can be a bit hard to navigate, the office staff are helpful and friendly.
My experience with this organization has been so delightful. Once we were able to get to the right people the advise they gave was the what was needed to get through the situation.
My car broke down, and when I came back, I got a ticket!! NO LUCK….
WELL THE GENTLEMAN CAME OUT,ASKED if I was OK, he then TOOK THE TICKET,said “NOT” TO WORRY ABOUT THE TICKET, AND RIPPED the ticket up,said TRY and have a nice holiday! ! GOD BLESS THE WORKERS!!!
The only reason why Im giving this place 1 star is because of the lovely ladies who I wasn’t able to get names of (one in operations one in water meter dpt.) who were the only ones willing to help me. I can’t believe how rude these men are …
EDIT: I filed a complaint on line about the below and had a WONDERFUL conversation with Kathy. She was able to answer all my questions and I absolutely loved my experience!! So so pleased to be editing this review. …
Terrible. They shut down the water without a notice in advance in my area. What if someone was showering or cooking at the moment and the water cut off suddenly while doing so? What is that person supposed to do? I called them to report …
Why did black stuff gush through my bathroom faucet while running water? This has never happened before. Makes me not trust my water company.
I just got off the phone with an absolute helpful gentleman on 9/27 around 3:45. I was inquiring about the possibility of a lead water pipe supplying my property at 39 monument ave Charlestown being tested. Although I didn’t get his name I’m sending a high five for his customer service. Thank you