Bowling Green Municipal Utilities (BGMU) serves the Bowling Green Kentucky area by providing Water, Electrical, Voice, Internet service & more. See more
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Bowling Green Municipal Utilities Reviews ( 35 )
The other reviews are very true. BGMU is very unreliable, a quarter inch of snow will cause a power outage. Additionally, BGMU is definitely scamming consumers because bills are never consistent although consumers are using the same or …
My fiance and i went to switch our electric over and it went all nice and the people were nice but the couch in the waiting area has a big nest of bed bugs i dont sit anywhere unless i check because its that easy to get them i let them know …
This place a f*** scam!!!!!! All they see is $$$$$$ they will charge you just to to walk in the door this place is the worst ever in America!!! They don’t give af about people just like money hungry scammers!!! They the most rude customer …
I havent had any problems with my utilities, but driver of the Ram Truck, License Plate C4495…a school zone is 35mph, not 50! Being an employee operating a work vehicle, you should be ashamed of yourself that you are endangering children because you’re in a hurry.
They are rude and disrespectful. Refused to even give 2 days for me to pay my bill if I had any other options I would definitely go somewhere else but since they are the only ones her I am stuck. It’s ridiculous they talk down to you and …
I just used their call center about a question about filling my pool and whether that would cause me to get a massive bill for sewer service that month.
Not only was the customer service rep extremely helpful and friendly; BGMUs policy towards pool water usage was very fair.
This is the lamest power company ever. I lived in the boon-docks of Mississippi and the power didn’t go out every time the wind blows. Plus they didn’t tell you that squirrels blew the transformer out every time you have to call them. BGMU is a bunch of dicks.
Watch this company //I tried to cancel service for 10 day talking to 3 different ladies and each time was told it was to be disconnected on a certain date and still never disconnected and now I’m paying for the new people that live in the …
I have never had any bad experiences with BGMU since I moved to Bowling Green in 1992. Great big thank you to the linemen who work so diligently in the cold to restore our power. They’re the Best!!
BGMU, huh! I moved to BG from Ohio last year. Got an apt n Scottsville Rd. Went to BGMU with what I thought was reasonable amount, for a deposit. They said I would have to pay $500. I was taken aback, so asked to speak with someone higher …
We need a new utility company in the town. BGMU is taking advantage of poor people. This is a money extortion company. I transferred to a new apartment 3 miles away and they ask for a new deposit and 65 additional as a transfer fee.
I moved to Bg in April, my deposit was $350 plus the activation fees of $120. They said they combine 2 months of the previous persons bill to get that amount. They said that they couldn’t split the deposit into payments, so I was lucky to …
This place is a legal ponzi scheme. My fiance and I wanted to move into a bigger apartment in the same complex we already live in… so to transfer service LITERALLY 30 feet, we had to pay a whole new deposit, transfer fee and application …
Since this is the ONLY option for most of my city I have no choice, nobody to listen to complaints or anyone that cares. The workers are friendly, the business practices are outrageous. Wish they could take a cue from the other utility …
I can attest that it was a bit weird that they require a high security deposit in order to establish service with them. If you have low or bad credit this can be a burden. Expect up to 500 dollars as a deposit. I was lucky and had a long …
They’re the only utility company in the city limits, so I have to use their service. Today, I spoke with someone about transferring service to my new home and they charged me an additional $65 application fee even though I already have …
All I want is estimate if when electricity will be restored but y’all out a calling restriction on your number because y’all to darn lazy to answer the phone and give your customers answers. When you want your money you call, send emails, …
My bill has went from 120 to 140 up to over 380 to 410 for the past 3 months and no one can tell me why. Wish there was more then one place here for service for city. Not trying to pay the ceo of the company’s light bill along with mine. And no nothing has changed and no leaks either. Already had it checked out.
I am giving BGMU a five star because when I walked in the people were friendly and helpful. Plus, if you are moving to BOWLING GREEN KY OR ANYWHERE! it depends on where you move! Depends on your deposit!! I ask and they answer and it made …
I hate everything about this company. I was on levelized billing because my bill started getting too high due to a hot water leak that took my landlord forever to fix. I have never paid my bill late… but the one month I play catch up, …
Ease of paying bill. Friendly customer service. Quickness of taking care of needs. Very eye pleasing and clean. Parking lot has access to public with ease of getting in the building also has drive thru to accommodate as well. The customer service is good managing flow of customers.
They said they have been reading my meter…. How sway?… a work order was put in for this in 2016. It’s about to be 2023. This has obviously been like this for years. Looks like whoever is reading the meter has been making up numbers for …
The other reviews are very true. BGMU is very unreliable, a quarter inch of snow will cause a power outage. Additionally, BGMU is definitely scamming consumers because bills are never consistent although consumers are using the same or …
Scam overpriced
Crooks
They were courtious, and helpful.
Pitiful. Too bad BG doesn’t have a choice in utility providers!!!!
Power is out right now. And do you think anyone can get through to someone? Hell no.
Why don’t they have any competitors ?
Terrible service and terrible customer service.
Awful customer service.
Very overpriced utilities. More expensive than anywhere I have ever lived including much colder climates and much wealthier areas.
I really enjoyed doing business with BGMU. I never had any issues and the staff are always friendly.
My fiance and i went to switch our electric over and it went all nice and the people were nice but the couch in the waiting area has a big nest of bed bugs i dont sit anywhere unless i check because its that easy to get them i let them know …
This place a f*** scam!!!!!! All they see is $$$$$$ they will charge you just to to walk in the door this place is the worst ever in America!!! They don’t give af about people just like money hungry scammers!!! They the most rude customer …
I havent had any problems with my utilities, but driver of the Ram Truck, License Plate C4495…a school zone is 35mph, not 50! Being an employee operating a work vehicle, you should be ashamed of yourself that you are endangering children because you’re in a hurry.
They are rude and disrespectful. Refused to even give 2 days for me to pay my bill if I had any other options I would definitely go somewhere else but since they are the only ones her I am stuck. It’s ridiculous they talk down to you and …
I just used their call center about a question about filling my pool and whether that would cause me to get a massive bill for sewer service that month.
Not only was the customer service rep extremely helpful and friendly; BGMUs policy towards pool water usage was very fair.
This is the lamest power company ever. I lived in the boon-docks of Mississippi and the power didn’t go out every time the wind blows. Plus they didn’t tell you that squirrels blew the transformer out every time you have to call them. BGMU is a bunch of dicks.
Woman at the drive through window doesn’t give the time of day to waiting customers. Also acts very rude when asked questions.
Watch this company //I tried to cancel service for 10 day talking to 3 different ladies and each time was told it was to be disconnected on a certain date and still never disconnected and now I’m paying for the new people that live in the …
I have never had any bad experiences with BGMU since I moved to Bowling Green in 1992. Great big thank you to the linemen who work so diligently in the cold to restore our power. They’re the Best!!
BGMU, huh! I moved to BG from Ohio last year. Got an apt n Scottsville Rd. Went to BGMU with what I thought was reasonable amount, for a deposit. They said I would have to pay $500. I was taken aback, so asked to speak with someone higher …
We need a new utility company in the town. BGMU is taking advantage of poor people. This is a money extortion company. I transferred to a new apartment 3 miles away and they ask for a new deposit and 65 additional as a transfer fee.
I moved to Bg in April, my deposit was $350 plus the activation fees of $120. They said they combine 2 months of the previous persons bill to get that amount. They said that they couldn’t split the deposit into payments, so I was lucky to …
This place is a legal ponzi scheme. My fiance and I wanted to move into a bigger apartment in the same complex we already live in… so to transfer service LITERALLY 30 feet, we had to pay a whole new deposit, transfer fee and application …
If u can’t pay online then having to pay there is quick. Drive thru is best
Since this is the ONLY option for most of my city I have no choice, nobody to listen to complaints or anyone that cares. The workers are friendly, the business practices are outrageous. Wish they could take a cue from the other utility …
I can attest that it was a bit weird that they require a high security deposit in order to establish service with them. If you have low or bad credit this can be a burden. Expect up to 500 dollars as a deposit. I was lucky and had a long …
They’re the only utility company in the city limits, so I have to use their service. Today, I spoke with someone about transferring service to my new home and they charged me an additional $65 application fee even though I already have …
Disrespectful employees who let there emotions determine if you electricity or not. This should be illegal to do this to people.
All I want is estimate if when electricity will be restored but y’all out a calling restriction on your number because y’all to darn lazy to answer the phone and give your customers answers. When you want your money you call, send emails, …
My bill has went from 120 to 140 up to over 380 to 410 for the past 3 months and no one can tell me why. Wish there was more then one place here for service for city. Not trying to pay the ceo of the company’s light bill along with mine. And no nothing has changed and no leaks either. Already had it checked out.
I am giving BGMU a five star because when I walked in the people were friendly and helpful. Plus, if you are moving to BOWLING GREEN KY OR ANYWHERE! it depends on where you move! Depends on your deposit!! I ask and they answer and it made …
I hate everything about this company. I was on levelized billing because my bill started getting too high due to a hot water leak that took my landlord forever to fix. I have never paid my bill late… but the one month I play catch up, …
Ease of paying bill. Friendly customer service. Quickness of taking care of needs. Very eye pleasing and clean. Parking lot has access to public with ease of getting in the building also has drive thru to accommodate as well. The customer service is good managing flow of customers.
They said they have been reading my meter…. How sway?… a work order was put in for this in 2016. It’s about to be 2023. This has obviously been like this for years. Looks like whoever is reading the meter has been making up numbers for …