Brain and Spine Center provides access to brain or spine surgery, because injuries to these areas cannot be taken lightly. We provide cutting edge … See more
This place wants you here 20 minutes before your appt and then you sit here forever ! My appointment was at ten o’clock !! Still sitting here !! More than an hour after appointment time !!!!! I have things to do to !!!
Dr. Gilgio is the best doctor i have ever had… very good bedside manor, litsens to all my concerns and has always had an explanation and solution for any concern i may have had…
This place is the worst for patient care!they never schedule right, always excuses, the call an leave a message routine is cold as winter! Sorry to complain but it needed to be said, !
If you do not work and do not have a family and have lots of time on your hands to sit around and wait it’s not a bad place and if you don’t like your Dr or the nurse even the office staff no worries most of them don’t stick around long a …
Terrible, never answer phones, never have any appointments, backs has been f***** up for almost 5 years now and it’s only gotten worse since I’ve gone to buffalo brain and spine. Time to find a new dr. Office.
It’s absolutely ludicrous to me the way they deal with appointment scheduling. Want to schedule an appointment? It’s a voicemail system. Leave a message? They won’t call you back. Who thinks this is a way to conduct business? It’s absolutely ridiculous.
Dr. Mattei is a phenominal neurosurgeon and has great bedside manners. I had a level 3 cervical fusion and it very successful. Dr. Landi, whom works for the Brain and Spine Center as well, is also one of the best neurosurgeon’s if not the …
Waiting well over an hour with an elderly handicap loved one in terrible chairs, still waiting , learn how to schedule appointments appropriately , send food , blankets , water, what year is it now?
I had to leave a message to cancel an appointment apparently they don’t communicate with each other because I got a call stating that I owed $50 fir a missed appointment. I’ve never even saw the doctor but I’m going somewhere else to get my care.
Dr Whitehead is wonderful but the experience trying to make or change an appt is ridiculous! They never answer phone calls, or return messages despite stating they return calls promptly. I tried to make an appt for physical therapy and gave up after three attempts.
These people are ignorant and beyond unreasonable. I was left to deal with a paralyzing injury because had Dr. Landi failed again on the 4th surgery he was going to preform, I would have been a black mark on his record. To avoid this, I …
Don’t know about the Doctor. I only saw a Nurse. Telephone service is terrible. Dr. Landis person, Bridgette is beyond rude and arrogant. Maybe she shouldn’t even be dealing with patients. When you’re in pain the last thing you need is a …
Unbelievable!! I was scheduled to see a neurologist and am 45 minutes from their office. I received a call 15 minutes before the appointment time to let me know they had to cancel. I rescheduled and was then called the following week to …
charged me $50 for missing my appointment. I missed it for the first time. The girl at the reception said they called and emailed me. Just sitting there I pulled my Cell records from the carrier’s website to show I don’t have any calls from …
Normally I wouldn’t post a review, but after the experience I’ve had, something has to be said. To make a long story short, once I aged out of my mother’s insurance and procured my own, it took the office 6 months to realize I had a new …
They only care about getting you into the office and many times as possible so they can bill your insurance and you. They would cancel 40-45% of my appointments And never call me to reschedule. Once I would call them, they would …
I’ve been under the care of Dr. Landi and his associates for over 3 years for a car accident. He knew I didn’t want surgery and worked with me on conservative methods until they were all exhausted. I recently had the necessary surgery and …
I have been going here for a few years now. And the PAs & the Nurse Practitioner I’ve seen have always treated me with respect & have been very empathic. The people at the front desk & who give me my next appointments are always kind & friendly as well. I have no negative responses with any of them.
(Translated by Google) Very good
(Original)
Muy bueno
This place wants you here 20 minutes before your appt and then you sit here forever ! My appointment was at ten o’clock !! Still sitting here !! More than an hour after appointment time !!!!! I have things to do to !!!
Dr. Gilgio is the best doctor i have ever had… very good bedside manor, litsens to all my concerns and has always had an explanation and solution for any concern i may have had…
This place is the worst for patient care!they never schedule right, always excuses, the call an leave a message routine is cold as winter! Sorry to complain but it needed to be said, !
If you do not work and do not have a family and have lots of time on your hands to sit around and wait it’s not a bad place and if you don’t like your Dr or the nurse even the office staff no worries most of them don’t stick around long a …
Terrible, never answer phones, never have any appointments, backs has been f***** up for almost 5 years now and it’s only gotten worse since I’ve gone to buffalo brain and spine. Time to find a new dr. Office.
It’s absolutely ludicrous to me the way they deal with appointment scheduling. Want to schedule an appointment? It’s a voicemail system. Leave a message? They won’t call you back. Who thinks this is a way to conduct business? It’s absolutely ridiculous.
Dr. Mattei is a phenominal neurosurgeon and has great bedside manners. I had a level 3 cervical fusion and it very successful. Dr. Landi, whom works for the Brain and Spine Center as well, is also one of the best neurosurgeon’s if not the …
Waiting well over an hour with an elderly handicap loved one in terrible chairs, still waiting , learn how to schedule appointments appropriately , send food , blankets , water, what year is it now?
I had to leave a message to cancel an appointment apparently they don’t communicate with each other because I got a call stating that I owed $50 fir a missed appointment. I’ve never even saw the doctor but I’m going somewhere else to get my care.
Dr Whitehead is wonderful but the experience trying to make or change an appt is ridiculous! They never answer phone calls, or return messages despite stating they return calls promptly. I tried to make an appt for physical therapy and gave up after three attempts.
These people are ignorant and beyond unreasonable. I was left to deal with a paralyzing injury because had Dr. Landi failed again on the 4th surgery he was going to preform, I would have been a black mark on his record. To avoid this, I …
This place is wonderful. All health care needs under 1 roof. Very friendly staff! Amazing doctors! …
Don’t know about the Doctor. I only saw a Nurse. Telephone service is terrible. Dr. Landis person, Bridgette is beyond rude and arrogant. Maybe she shouldn’t even be dealing with patients. When you’re in pain the last thing you need is a …
Unbelievable!! I was scheduled to see a neurologist and am 45 minutes from their office. I received a call 15 minutes before the appointment time to let me know they had to cancel. I rescheduled and was then called the following week to …
charged me $50 for missing my appointment. I missed it for the first time. The girl at the reception said they called and emailed me. Just sitting there I pulled my Cell records from the carrier’s website to show I don’t have any calls from …
Normally I wouldn’t post a review, but after the experience I’ve had, something has to be said. To make a long story short, once I aged out of my mother’s insurance and procured my own, it took the office 6 months to realize I had a new …
They only care about getting you into the office and many times as possible so they can bill your insurance and you. They would cancel 40-45% of my appointments And never call me to reschedule. Once I would call them, they would …
I’ve been under the care of Dr. Landi and his associates for over 3 years for a car accident. He knew I didn’t want surgery and worked with me on conservative methods until they were all exhausted. I recently had the necessary surgery and …
I have been going here for a few years now. And the PAs & the Nurse Practitioner I’ve seen have always treated me with respect & have been very empathic. The people at the front desk & who give me my next appointments are always kind & friendly as well. I have no negative responses with any of them.