This is one of the best phone companies I have ever used. They are very helpful, polite and do their very best to make sure that you are taken care of.
Worst Internet service. Was told to pay ten more dollars a month to fix issue.Service is slower now then before. Called them for help said nothing they could do and it was my laptop. Funny how i can take it any where else and have no problems at all. Company is a joke.
Brandenburg Telephone Co. Is a great locally owned business. They provide Telephone Internet Television and Security System Services to the local and surrounding areas in the North,central region of Kentucky. The level of service is …
Speed is never performs to what it is supposed to. Has outages frequently, which requires you to reset your router. Paid 99 dollars for installation that was already in my house. Bills are extremely confusing to read and understand. Would avoid at all costs if possible.
I have been without a landline for 4 years. My only options for internet were DSL, HughesNet and my Cell Phone. AT&T was the only options available to keep my number and my phone (both important), but can’t receive a call except next to …
Oh my goodness. You can only hook up service by coming into the office to sign a contract, share your credit card, and select an appointment for the technician. I’ve lived in a lot of places and had cable. First time I was not able to …
Very friendly staff, however be very aware. They take out your autodraft 2 weeks before the bill is due. If for whatever reason it does not go through, they will disconnect your service before the due date on the bill. I do not believe that this is legal, however they try to explain it.
This is the third outage in 3 months. I teach online and my livelihood depends on a reliable connection. I got disconnected while teaching a class and the customer service told me I may have to wait until Monday . They have no technicians …
CITY HALL REFUSESTOGETBETTERSERVICEANDBETTERPRICESFORLEGALAMERICANS! All Meade County residents are not equally treated. Doe Valley area can get SPECTRUM CABLE INTERNET but South side of 448/313 are not allowed SPECTRUM! IF ALL OF MEADE …
Worst customer service on entire planet. No service from May 18(tree fell near house) to the day I cancelled on June6. Supposed to hear from a supervisor, did not happen. Guys came out two or three times and nothing happened. I cut the cable and got an indoor antenna. Saving 160.00 a month.
My phone’s hotspot is faster for download speeds, literally. What was good 20 years ago does not cut it anymore. It’s time to upgrade your service. Don’t pay for this garbage if you have unlimited data.
Internet is absolute garbage and ridiculously over-priced. Can barely even load a webpage. Called customer service and was told I was maxing my internet out, how when we were only using a browser? Internet doesn’t work half the time if …
Extremely frustrated with this internet provider. My husband and I relocated to the area and had set up a connection to be set up the day of our big move ( we did this way in advance so no short notice for them.) day of love arrives and …
This place is garbage. Took 2 trucks and about 8 technicians 2 days to hook up my cable and internet which should have been a simple job since I had cable and phone there before. Prices go up every couple months and service is terrible. I …
(Translated by Google) excellent
(Original)
Excelet
Good service
Good sevice
Great people
good company
Very helpful and professional
Internet service very poor
Great service and great staff
A little pricey, but hey. . . They have a keugel!
Paid my bill thru the drive thru
Very friendly people and real fast service
Very friendly, but still took my money haha
Decent course for XC and not too bad of a place itself
Because I have good phone and internet at home
Internet drops at least every month. Tech support is useless as well
The prices are high and it’s all reruns but its a package deal or single everything you want
These are nice soccer fields. Easy to find but way out in the middle of no where.
Terrible service bad equipment they continue to attempt to charge service fees for replacing their faulty equipment if it wasn’t for the monopoly …..
The 2.5/2 mbit/s is a rip off. Its never fully up to 2.5 and the service goes down all the time.
Great people good ol boys really meaning no harm its all you ever saw been in trouble with the law since the day I waz born
Good phone service, but there internet is not as good. They have good customer service!
I have tried hard to get my bill under 221.21 and finally got it to 188. And this month back up again. VERY STRESSED
internet speed is poor and service is mostly non existent. if you call they just ask you to go to a speedtest site and say it’s all good.
Our internet speed is fast and the amount we purchase. I check it often and have no issues there.
Horrible customer service bs service but no other options. They are the only provider here and they know that! They nickel and dime you to death!!!!!!
This is one of the best phone companies I have ever used. They are very helpful, polite and do their very best to make sure that you are taken care of.
Great customer service. New customer so I am excited to see how the internet is vs. Spectrum. Install guys were courtesy.
Worst Internet service. Was told to pay ten more dollars a month to fix issue.Service is slower now then before. Called them for help said nothing they could do and it was my laptop. Funny how i can take it any where else and have no problems at all. Company is a joke.
Brandenburg Telephone Co. Is a great locally owned business. They provide Telephone Internet Television and Security System Services to the local and surrounding areas in the North,central region of Kentucky. The level of service is …
Speed is never performs to what it is supposed to. Has outages frequently, which requires you to reset your router. Paid 99 dollars for installation that was already in my house. Bills are extremely confusing to read and understand. Would avoid at all costs if possible.
Equipment doesn’t work. Getting in touch with this company is horrid.
I have been without a landline for 4 years. My only options for internet were DSL, HughesNet and my Cell Phone. AT&T was the only options available to keep my number and my phone (both important), but can’t receive a call except next to …
Oh my goodness. You can only hook up service by coming into the office to sign a contract, share your credit card, and select an appointment for the technician. I’ve lived in a lot of places and had cable. First time I was not able to …
Very friendly staff, however be very aware. They take out your autodraft 2 weeks before the bill is due. If for whatever reason it does not go through, they will disconnect your service before the due date on the bill. I do not believe that this is legal, however they try to explain it.
This is the third outage in 3 months. I teach online and my livelihood depends on a reliable connection. I got disconnected while teaching a class and the customer service told me I may have to wait until Monday . They have no technicians …
If you have a problem with your service you can go to the website and report and some one is at your house first thing love it
CITY HALL REFUSESTOGETBETTERSERVICEANDBETTERPRICESFORLEGALAMERICANS! All Meade County residents are not equally treated. Doe Valley area can get SPECTRUM CABLE INTERNET but South side of 448/313 are not allowed SPECTRUM! IF ALL OF MEADE …
Worst customer service on entire planet. No service from May 18(tree fell near house) to the day I cancelled on June6. Supposed to hear from a supervisor, did not happen. Guys came out two or three times and nothing happened. I cut the cable and got an indoor antenna. Saving 160.00 a month.
My phone’s hotspot is faster for download speeds, literally. What was good 20 years ago does not cut it anymore. It’s time to upgrade your service. Don’t pay for this garbage if you have unlimited data.
Internet is absolute garbage and ridiculously over-priced. Can barely even load a webpage. Called customer service and was told I was maxing my internet out, how when we were only using a browser? Internet doesn’t work half the time if …
Extremely frustrated with this internet provider. My husband and I relocated to the area and had set up a connection to be set up the day of our big move ( we did this way in advance so no short notice for them.) day of love arrives and …
This place is garbage. Took 2 trucks and about 8 technicians 2 days to hook up my cable and internet which should have been a simple job since I had cable and phone there before. Prices go up every couple months and service is terrible. I …