My daughter seen Dr Christiana for a primary care appointment for a regular check up. She felt the Dr rushed her. She has insurance Cigna and the receptionist never went over her co payment before she was seen. Very unprofessional Her bill was $180.00
Ask for an appointment for back and hip pain, Was seen by Billy M Knowles PA-C at Apollo Beach office. Knowles recommend MRI and Hip x-ray, said he would contact me with results. He did not, a technician call but did not appear to be aware …
The staff is friendly but the wait is way too long. 40 minutes and counting wait time for a routine physical is waaaay too long and unacceptable. I will be changing practices next time.
I have called all 5 doctors 10 times each. No lie. The people who SHOULD answer the phones DONT. How do they get clients if they dont answer the damn phones? Pathetic.
I went back to this office after being away for a bit, and was very glad to come back…really enjoyed working with Kailyn and Noreen…lovely ladies who were both professional and fun to deal with. Thanks!
I have been going to this office for over 30 years and have never had a problem with the office staff or CNA’s. Now it seems as though all the good people in the office have left with the exception of Anna. Anna is a sweetheart. But Sylvia, …
WORST DR OFFICE EVER
I had the worst experience here. I was treated so badly I was depressed about it for weeks after my appointment. I couldnt understand why. I came to the …
I called the brandon location today and just had the worst customer service experience ever. I spoke to Diana (would not give last name) to see if they take my insurance provider and was told she doesnt know and is unable to check. Unlike …
The receptionist is beyond rude and really needs to learn professionalism. Her attitude is condescending. I was told to call Dr. Modi if medicine didn’t work. I called 3 days straight & went up to the office 2 times and I still couldn’t get …
Vanessa is compassionate, knowledgeable, efficient and an excellent listener. My husband and I were lucky enough to find her when we moved here from NJ. We have never been happier with a doctor. We both have complete trust in her. She is an …
My name is Jennifer Kramer. My family has been going to this office for 10 years. Today I had a problem with a referral from my insurance for a MRI. I went in and explained to Anna the receptionist my problem. She told me she could …
I’ve been going to this office for several years. Never had a bad experience there. I drive from Tampa every time I need to go to Dr. This place on a 1 – 10 is a 12.
The receptionist is the rudest person I’ve ever had to deal with at a doctor’s office. She gave me the run around about “did you call your insurance to see if you can come here.” I’ve seen the weak responses from the doctor’s office …
This is the 2nd time I’ve felt disappointed enough to write a review of this practice. In the 5 years I have been a patient of this practice, I’ve had 4 doctors or PA’s. Each time, they left the practice or with Scott McLauren, who …
The only reason I’m giving this two stars is because the doctors and front desk people are nice. Every time I come I wait for over an hour. There is no sense of urgency to move quickly.
Went for my initial visit and have had nothing but issues. No answers. No medication that was suppose to help. Call and get voicemails all the time. Felt like I didn’t matter. Doctor prescribed something that interacts with my other meds. …
I have been seeing Dr. Acevedo for about 6 months now and I am highly impressed! She is patient and actually takes the time to listen to my complaints/concerns. I’m happy to have finally found a competent compassionate primary care doctor. …
My wife made a follow up appointment to be seen after surgery. We confirmed the appointment the day before and she came in 1/2 hour before her appointment. The person that greeted her at the counter had her sign in and have a seat. After …
My doctor’s office is the best! After 40 years I’m still there! They are caring, kind & efficient & I appreciate them all! Well done Brandon Area Primary!!
Was able to get me in by the next week, I have sometimes had to wait weekssss for an appointment else where, and the front desk lady Barbara is the absolute sweetest and made it very welcoming
I have been a patient at Brandon Area Primary Care for 30 years. Over the years, I have been seen by most of their associates and have always been pleased with their professionalism. They are thorough, knowledgeable and caring. They also …
Dr. Durocher is a great doctor. He is thorough, knowledgeable and gets to the heart of any health concerns. Highly recommend him for your family doctor needs.
Can not get medication refills or anyone to call back for days. I can’t believe how little you care for your patients or the discomfort they are going through. I will be searching for a new primary. It’s a same I really liked some of your doctors.
Best Dr. I have ever had! Shes very thorough, makes sure she understands her patients and treats people like people, not a number. Very knowledgeable and one on one.
Horrible customer service I have ever experienced the ladies in the front are extremely rude and do not let you speak. They are trying to charge me an office visit when I only came to the office to review my annually labs that was ordered …
I’ve been a patient here for about three years. I’ve never had a poor experience. PA Mack Knowles has several years of experience and is always friendly, professional, and thorough.
The worst staff Iv ever had to try and respectfully deal with. Doctor Baha while I honestly think she has plenty of knowledge she’s skeptical of your health issues or just doesn’t know what to do. The absolute worst office and I’m going to …
Terrible front desk service, not willing to talk to the Dr. for me. Just transfers me to the nurse’s voice-mail when you know there not going to call back in a timely manner. The representative on the phone said she just checks the patients in.
I realize that when you go to a dr’s appointment that there is always going to be a wait. But when you scheduled an appointment that requires you to fast, it’s essential that the office would at least take into consideration the timing of …
The worse doctors office ever! The office staff is RUDE and there logo of “where patients come first ” is a JOKE! The referal clerk, does not do her job. If you call her ext and leave a message ( which is the only way to request one) no one …
I cannot say enough positive things about my experience today with Dr. Packing. Was looking for a new primary care doctor in Brandon for my husband and myself and came across her on google. On my first visit she made me feel so comfortable …
My appoint was for 9:30 am. I was reestablishing the DR/Patient relationship, I was asked to be there at least 15 min before appointment time. I download all required paperwork night before, filled it all out, arrived at 9:05am. Signed in, …
I brought my aunt here to see Dr Baja after rescuing her from a nursing home that her former power of attorney and stepdaughter had shoved her into against her will. In the beginning Dr Baja was very supportive in taking her off all the …
Scheduled an appointment for 8AM 3/8/21 on 3/5/21. The original address I was sent to brought me to a Pain Management Clinic about ten minutes away from Brandon Care. The front desk was rude from the time that I called. I asked for an …
I have had a great experience with the staff and Dr’s here. There is always availability to be seen fairly quickly and they also offer telehealth if you can’t make it into the office which is great!
I’ve been seeing Drs at this practice since I was a teenager (I’m almost 50 now:) and they are truly the best. Love their front desk staff, and there are no long wait times to be seen (either in making an appointment or sitting in the waiting room). They care about their patients and we are lucky to have them in Brandon!
The front office staff are very nice and helpful, and Dr Baha has been wonderful. My mom has a lot of health problems and we didn’t feel she was getting proper care at her last primary. We switched and it’s been a vast improvement, Dr Baha …
Have been a patient of Dr Parks back in the 70’s. Due to insurance coverage, left practice for a time. Returned in 2005, and have been most satisfied with this office. …
I love dr christine rednour . I move to Florida with not knowing any doctors .she has help me in many ways . With finding a great heart doctor.to a knee doctor. I’m glad i go to st Joseph’s hospital. the staff is good and I have a 5 star …
Called to make an appointment due to respiratory infection, Dr. Baja’s nurse told me she couldn’t make an appt because I had a $60.00 balance, this health center obviously care more about money then their patient’s health. I’ve never been …
Our doctor today Shannon was amazing am glad she’s with the practice and I will request her everytime. She talk to us like regular people and took her time and seemed to not rush anything. She was extremely knowledgeable and kind. My other …
My daughter seen Dr Christiana for a primary care appointment for a regular check up. She felt the Dr rushed her. She has insurance Cigna and the receptionist never went over her co payment before she was seen. Very unprofessional Her bill was $180.00
Ok so far.
Fast, friendly and helpful!
Worst place for employees to work the manager is horrible and the owner keeps her around pretty sad she runs good people off!
I have been with my this practice for 22 years. B. Mack Knowles has been wonderful. He listens and we plan together what needs to be done.
Ask for an appointment for back and hip pain, Was seen by Billy M Knowles PA-C at Apollo Beach office. Knowles recommend MRI and Hip x-ray, said he would contact me with results. He did not, a technician call but did not appear to be aware …
I am very impressed and satisfied with the fast response to my messages on the patient portal
The staff is friendly but the wait is way too long. 40 minutes and counting wait time for a routine physical is waaaay too long and unacceptable. I will be changing practices next time.
I have called all 5 doctors 10 times each. No lie. The people who SHOULD answer the phones DONT. How do they get clients if they dont answer the damn phones? Pathetic.
I went back to this office after being away for a bit, and was very glad to come back…really enjoyed working with Kailyn and Noreen…lovely ladies who were both professional and fun to deal with. Thanks!
I have been going to this office for over 30 years and have never had a problem with the office staff or CNA’s. Now it seems as though all the good people in the office have left with the exception of Anna. Anna is a sweetheart. But Sylvia, …
WORST DR OFFICE EVER
I had the worst experience here. I was treated so badly I was depressed about it for weeks after my appointment. I couldnt understand why. I came to the …
I called the brandon location today and just had the worst customer service experience ever. I spoke to Diana (would not give last name) to see if they take my insurance provider and was told she doesnt know and is unable to check. Unlike …
The receptionist is beyond rude and really needs to learn professionalism. Her attitude is condescending. I was told to call Dr. Modi if medicine didn’t work. I called 3 days straight & went up to the office 2 times and I still couldn’t get …
Vanessa is compassionate, knowledgeable, efficient and an excellent listener. My husband and I were lucky enough to find her when we moved here from NJ. We have never been happier with a doctor. We both have complete trust in her. She is an …
My name is Jennifer Kramer. My family has been going to this office for 10 years. Today I had a problem with a referral from my insurance for a MRI. I went in and explained to Anna the receptionist my problem. She told me she could …
I’ve been going to this office for several years. Never had a bad experience there. I drive from Tampa every time I need to go to Dr. This place on a 1 – 10 is a 12.
The receptionist is the rudest person I’ve ever had to deal with at a doctor’s office. She gave me the run around about “did you call your insurance to see if you can come here.” I’ve seen the weak responses from the doctor’s office …
This is the 2nd time I’ve felt disappointed enough to write a review of this practice. In the 5 years I have been a patient of this practice, I’ve had 4 doctors or PA’s. Each time, they left the practice or with Scott McLauren, who …
The only reason I’m giving this two stars is because the doctors and front desk people are nice. Every time I come I wait for over an hour. There is no sense of urgency to move quickly.
Went for my initial visit and have had nothing but issues. No answers. No medication that was suppose to help. Call and get voicemails all the time. Felt like I didn’t matter. Doctor prescribed something that interacts with my other meds. …
I have been seeing Dr. Acevedo for about 6 months now and I am highly impressed! She is patient and actually takes the time to listen to my complaints/concerns. I’m happy to have finally found a competent compassionate primary care doctor. …
My wife made a follow up appointment to be seen after surgery. We confirmed the appointment the day before and she came in 1/2 hour before her appointment. The person that greeted her at the counter had her sign in and have a seat. After …
My doctor’s office is the best! After 40 years I’m still there! They are caring, kind & efficient & I appreciate them all! Well done Brandon Area Primary!!
Was able to get me in by the next week, I have sometimes had to wait weekssss for an appointment else where, and the front desk lady Barbara is the absolute sweetest and made it very welcoming
I have been a patient at Brandon Area Primary Care for 30 years. Over the years, I have been seen by most of their associates and have always been pleased with their professionalism. They are thorough, knowledgeable and caring. They also …
Dr. Durocher is a great doctor. He is thorough, knowledgeable and gets to the heart of any health concerns. Highly recommend him for your family doctor needs.
Can not get medication refills or anyone to call back for days. I can’t believe how little you care for your patients or the discomfort they are going through. I will be searching for a new primary. It’s a same I really liked some of your doctors.
Best Dr. I have ever had! Shes very thorough, makes sure she understands her patients and treats people like people, not a number. Very knowledgeable and one on one.
Horrible customer service I have ever experienced the ladies in the front are extremely rude and do not let you speak. They are trying to charge me an office visit when I only came to the office to review my annually labs that was ordered …
I’ve been a patient here for about three years. I’ve never had a poor experience. PA Mack Knowles has several years of experience and is always friendly, professional, and thorough.
The worst staff Iv ever had to try and respectfully deal with. Doctor Baha while I honestly think she has plenty of knowledge she’s skeptical of your health issues or just doesn’t know what to do. The absolute worst office and I’m going to …
Terrible front desk service, not willing to talk to the Dr. for me. Just transfers me to the nurse’s voice-mail when you know there not going to call back in a timely manner. The representative on the phone said she just checks the patients in.
I realize that when you go to a dr’s appointment that there is always going to be a wait. But when you scheduled an appointment that requires you to fast, it’s essential that the office would at least take into consideration the timing of …
The worse doctors office ever! The office staff is RUDE and there logo of “where patients come first ” is a JOKE! The referal clerk, does not do her job. If you call her ext and leave a message ( which is the only way to request one) no one …
I cannot say enough positive things about my experience today with Dr. Packing. Was looking for a new primary care doctor in Brandon for my husband and myself and came across her on google. On my first visit she made me feel so comfortable …
My appoint was for 9:30 am. I was reestablishing the DR/Patient relationship, I was asked to be there at least 15 min before appointment time. I download all required paperwork night before, filled it all out, arrived at 9:05am. Signed in, …
I brought my aunt here to see Dr Baja after rescuing her from a nursing home that her former power of attorney and stepdaughter had shoved her into against her will. In the beginning Dr Baja was very supportive in taking her off all the …
Scheduled an appointment for 8AM 3/8/21 on 3/5/21. The original address I was sent to brought me to a Pain Management Clinic about ten minutes away from Brandon Care. The front desk was rude from the time that I called. I asked for an …
I have had a great experience with the staff and Dr’s here. There is always availability to be seen fairly quickly and they also offer telehealth if you can’t make it into the office which is great!
I’ve been seeing Drs at this practice since I was a teenager (I’m almost 50 now:) and they are truly the best. Love their front desk staff, and there are no long wait times to be seen (either in making an appointment or sitting in the waiting room). They care about their patients and we are lucky to have them in Brandon!
The front office staff are very nice and helpful, and Dr Baha has been wonderful. My mom has a lot of health problems and we didn’t feel she was getting proper care at her last primary. We switched and it’s been a vast improvement, Dr Baha …
Dr Mahin Baha is the best ! Best primary doctor she really cares and knows what she is doing!
Have been a patient of Dr Parks back in the 70’s. Due to insurance coverage, left practice for a time. Returned in 2005, and have been most satisfied with this office. …
I love dr christine rednour . I move to Florida with not knowing any doctors .she has help me in many ways . With finding a great heart doctor.to a knee doctor. I’m glad i go to st Joseph’s hospital. the staff is good and I have a 5 star …
Called to make an appointment due to respiratory infection, Dr. Baja’s nurse told me she couldn’t make an appt because I had a $60.00 balance, this health center obviously care more about money then their patient’s health. I’ve never been …
Our doctor today Shannon was amazing am glad she’s with the practice and I will request her everytime. She talk to us like regular people and took her time and seemed to not rush anything. She was extremely knowledgeable and kind. My other …