Bright Light Medical Imaging: MRI and Advanced Imaging
High-quality affordable imaging including MRI, Open MRI, CT, ultrasound, mammogram, x-ray. Affordable MRIs starting at $295. Expert doctors, … See more
The place was wonderful very clean very efficient Very friendly staff can’t say enough nice things about it is a wonderful place I would go back in a heartbeat You felt very welcome there
Without places like this, where imaging prices are LITERALLY 1/10th the prices charged by hospitals and medical groups, people like me would die sooner. That’s the truth.
I went to this place and they are very kind, profesional, and very fast with their services. I highly recommend this place and will definitely be going back if I need their services. ☺️👍🏼👏👏 …
OMG!!!! The people in the front desk were so kind and friendly I know from there I will have a good service, that was my first visit, I defínelo come back here for my needs
I was very impressed by all the staff and technicians that served me yesterday..i had so much peace I went asleep during whole time of MRI thank you all very much…
Great, pleasant staff, very short waiting time, nice location with ample parking, very accessible radiologist ( Dr. Mendi) to discuss result with my physician. …
The people at this location were very nice. They got me in early since I was on crutches. The only thing that was disturbing was the area it was located. However, that being said, I would use this location again.
This was my first time at this place service was very professional And the technicians they’re not exactly what to do they’re really good at what they do to I will definitely go back thank you for a awesome job
Great service and amazing staff. They were able to schedule me faster than any other place. The service is top notch. This is the place to go for your needs!
Very professional, and courteous staff. Very affordable prices for out of pocket payments. I highly recommend the company and this particular location.
Unprofessional stuff. Don’t know how to talk to their new clients. There are a lot of other good places where you can go and do your CT scans or imaging.
I was very pleased with the tech Iliana’s patience and she was very nice, polite and making sure I was comfortable. The options of music helped as well!
They are very professional,from the time you check in until the time you get your MRI.These people treat you with respect and understanding.I recommend this business.
Thank you Amanda, the ultrasound technician, who was genuinely kind and made me feel at ease with an otherwise invasive procedure. The only reason I did not rate 5/5 is due to the radiologist not reading my ultrasound as Stat as was needed.
Having spent several years in the medical imaging industry, my expectations were very high. Bright Light Imaging far exceeded my expectations. Definitely my first choice in MRI…it’s the smart place to go!!
This place is superb, all the staff is friendly and takes care of you in a timely manner. James is especially good! If you need any type of medical x-rays or MRI’s this is the place and their prices are cheaper than most.
Don’t use their services. Front desk people are not professional. They won’t schedule appointment if you have any health problems. Isn’t that the reason why you go there? Their job is to schedule appointments, not to diagnose people!
Everyone is very nice. My one test had to be rescheduled due to a miscommunication and I was upset & cranky about it. The staff was extremely kind and accommodating to me and my schedule. I would highly recommend going here.
The staff are very professional and helpful. This was my first time getting a CT scan, and the radiologist was very attentive to my needs and made sure I knew what to expect. I was done in record time.
I come yesterday 01/02/2021 to bright light and the ladies sit in the front! So very nice with us , and the technical who’s care of us is amazing person ! Thanks guys for you service .
Great, friendly staff. Smells & looks clean & newly remodeled with new machinery. Prices were good and I’d definitely go back for more imaging if needed.
We were looking to get a 3T MRI with Valsalva (bear down) imaging regarding a hernia. They do not have 3T, however they were able to do it 1.5, and that was acceptable to our physician. Ermi set up the protocol for us and the imaging came …
They called me numerous times trying to reach someone that is not me. I asked several times to be removed as a wrong number, and they are worse then the international scammers trying to get your info. Have some respect and remove people that are not the people you are trying to reach.
Extremly nice stuff and very professional. I was able to make evning appointment in just one day. I will not mention the cost difference with the hospital but it is a huge gap…Thank you Bright Light!!!
The staff are excellent, you get a great greeting as soon as you walk in. They are very professional and the office area is very clean. I wish all MRI places were like them!!
As a cost-saving measure (vs. hospital as I have a high deductible health insurance plan), my physician recommended Bright Light for an abdominal/pelvis CT scan. …
I went in for an ultrasound, I had forgot the write up from the doctor. The girls behind the desk understood and just called the doctor and had them fax it over. I only waited about 10 minutes in the lobby and the technician that helped me was pleasant and made me feel comfortable.
The facility was very clean & bright, so was their staff, pun intended!! They were well prepared with safe sitting space marked off. The wait was minimal too – even on my second visit!!
Great location. Excellent check in experience. Super friendly staff. The technician who did my EKG (Jael) was super nice. Explained everything nicely and was very knowledgeable.
The whole experience from entering Bright Light Medical – Elk Grove location, left me feeling very satisfied. Staff was professional and made my visit quite comfortable during my tests. Definitely an imaging facility I would recommend to others in need.
Every thing went very well.The technician who was a woman was very helpful in the process of taking the cat scan. I think her name was Lorel.
Erwin Kalinski Thank U for your service & modern technology
The staff at Bright Light Radiology did such an amazing job!
They went out of their way to get us the radiologist we needed and made sure the echocardiogram report was send to the doctor within a few hours. …
The staff was awesome! This place is clean and comfortable. Affordable and delivering the best of care. I recommend Bright light Medical Imaging, in Elk Grove, they are simply the best!
I have been coming to Bright Light Radiology for several years now for my annual mammogram. I have always been pleased with the service and the speed of my results. I have been fortunate to see the same X-Ray technician almost every time, …
I had very good experience with bright light . easy to schedule. They were able to accommodate my daughters appointment for xray same day and very reasonably priced. very helpful and courteous team.Thankyou guys.
Bright light is a great facility! They were able to perform my MRI for very cheap, and were willing to setup a very uncommon protocol that nobody else was even willing to attempt! Thanks to them I was able to get a diagnosis and get my hernias repaired.
I Had a last minute request for records and other information and Anabelle at the Elk Grove office was so very helpful and in my opinion really went out of her way to get all my information needed to assist me. Thanks so much Anabelle!
Excellent service. Outstanding, hospital grade facilities. Totally transparent pricing that exposes the large health systems for the wasteful, money hoarding bureaucracies they have become.
I experience here with all of the staff was amazing! Jim (James) was very pleasant, courteous, and hysterical. We definitely rocked out to some 80’s rock! Give every employee there a raise ASAP!
Incidentally someone messed our appointment but Lorena understood our concern and helped squeeze in to their busy schedule and fixed the issue! Thanks Lorena and other team members including Technician!!!
The staff especially James (Jim)gave outstanding service! I was very very sacred when i saw the MRI machine Jim was very patient and nice and put me at ease, as I was quite afraid. He made sure that I was alright while the procedure was …
Great place excellent staff…very friendly and knowledgeable….make you feel very comfortable and welcoming.
Easy to schedule an appointment and they would work around your schedule to …
I came to Bright Light Radiology after a friend recommended them to me. I’m happy I took her advice because overall I had a pleasant experience from start to finish. I didn’t have to wait long and had a positive reassuring experience with …
I’ve had to get MRIs before but I’ve never had an experience like this! The people were absolutely incredible they made you laugh they help you relax and they played music. It was over quickly and you don’t have any of that normal anxiety …
As a Nurse Practitioner I refer my patients to Bright Light very frequently. Today I got to experience the patient side of things. Lovely office, new equipment, extremely kind and knowledgeable staff, minimal wait time, and fast image reads …
I had my MRI done in Elk Grove Village by technologist James and he was amazing! His knowledge, sense of humor and kindness exceeded my expectations. This was my first MRI and his excellent care helped me go thru the process stress free. In my opinion, James deserves a raise for his work, he is one of a kind. Thank you again James!
Im a military vet and only came for a xray that was paid for in advance. I made my appointment on time, to be treated like a homeless begger! I’m so upset at the xray technicians questioning and treatment! This is unacceptable! I was even …
I had a fantastic experience at Bright Light Radiology. The staff was very friendly and accommodated special requests that I made. They did a great job and my doctor’s office had the results the same day. I will definitely go back.
Bright Light is awesome! The self-pay MRI was a great price. And the staff was very friendly & funny. Got the disc of images instantly and I received the report in the mail a few days later. I also love the live chat feature on their website!
Bright Light Medical Imaging is a professional, easy, quick, less-expensive alternative for imaging needs than your the hospital or immediate care center. An easy scheduling processes, speedy registration, and all-around professional, …
Initially I had a better experience until I got the results! I was being charged for them sending my tests to be done to a non insurance covered test lab and the report wasn’t helpful that the tests had to be redone! So I am paying extra …
Such nice and professional staff! From the front desk staff, to Luke who is the king of MRI, to the owner who was able to squeeze me in last minute, they run a really great facility. Highly recommend!
I thought this was going to be a great experience, since my doctor’s office recommended this place and they took my insurance….or so I thought!! I should’ve known something was going to be wrong when I found more than one page for the …
I have been going to Bright Light on and off for a long time. It’s easy to make an appointment. There’s ample parking. And the staff is friendly. (Not to mention it’s right next to a bakery.) At a hospital you have to stand in line to …
The girls working here the day I went were rockstars. There was a scheduling mishap, but they squeezed me in, they were really nice and professional from the front desk to the techs, there were people up front that could speak Spanish if needed. Very good experience.
Super helpful and friendly staff and great availability. Medical procedures are typically never fun but these folks make everything much easier. Schirley was beyond helpful with getting everything scheduled and approved by insurance. James …
Everyone was very nice and accommodating. My first time getting an MRI and all though i was nervous they made sure i was comfortable and the music made it very hard not to want to dance lol great place and of course extremely clean.
I used this as an alternative to getting imaging done through my insurance bc it was a less expensive option. The Elk Grove facility was busy when I arrived. However, I was seen promptly, the facility was clean and felt updated, and all …
I highly recommend Bright Light Medical Imaging center for testing!! We had great experience with their professional front desk staff, Dr. Mendi and technician Luke is absolutely the best. Luke and their staff went above and beyond to accomodate our situation with an exceptional service. Thank you again!
#1 I was welcome in to the Bright light center by the front desk. 5 star 🌟
#2 I only waited 10 mins to be called in 5 star 🌟
#3 the nurse who tock me in to get my MRI was lovely and super Friendly 5 star …
Omg! I have to give this place more than 5 stars! Iryna gave me outstanding service! This young beautiful lady relax mine nervous self completely. I will literally come back to Illinois just to get service from her. God bless you . This …
This was the quickest and most professional doctors office I’ve been to. Every doctors office could take a lesson from them on how to appreciate patients appointment time. My appointment was at 12:30 and I was taken back at 12:30 sharp.
I had a wonderful experience at this facility! The tech who performed my ultrasound, Nancy, was patient, kind, and clearly skillful at her job. She made me feel incredibly comfortable when I was anxious! Dr. Mendi had my results the same day within hours. I highly recommend this imaging facility!
Great staff at the center. Toral, Klaudia, Bozena, are very efficient, hardworking, and helpful. All of them helped me and the overall experience was great!!
I had my 20 week pregnancy anatomy scan and Christina my technician was wonderful. She was thorough and explained things just right with a happy disposition. The room was nicely decorated and felt warm instead of cold and medical.
My husband had CT scan two weeks ago. He has osteoporosis and herniated discs (found out during the previous CT and confirmed with his doctor and physical therapist) but Bright Light doctor didn’t notice that. He stated that my husband’s …
Outstanding!! Every person I encountered (3 visits) was kind and welcoming. The staff made eye contact, smiled and made an effort to put me at ease. Dr. Mendi explained my results and the next step at each visit. And I received phone calls from a physician, not a staff member with updates.
I got there early..i had to drive 1 hour away..they got me in the right time. Explained things to me. I was scared..cause I was getting the MRI for my eyes and they put a shield in front of my face and freaked me out a little. She took it …
Nice modern medical imaging facility. Check-in was a zoo and not the friendliest so minus a star. But docs like Ms. Payal, the dreaded injector guy, the MRI operator and associated techs were all very good, competent and caring. …
Awesome staff. Great people and professionals with huge sense of humor and big harts. They squeezed me in between other appointments since CT Scan I was doing was very important and they didn’t have to do it. Also prices of CT Scan are …
So happy to have been referred to these professionals. Instead of existing to run more tests and run up a bill, they offer real affordable solutions. They’re doing a great job with precautions and they did a great job with imaging. If your …
Appreciated reminders and efficiency and friendliness of front desk staff. Arrived early and completed paperwork early.Pleasant, professional and helpful tech staff. Appreciate being able to have tests outside of hospitals. Thanks, Bright Lights!
Professional staff, nice facility, and prompt services. This is a well needed service to the community. I would and have recommend friends and family to their facility. Results are faster and cost-effective compared to similar medical …
Keyuri Shah is such an amazing technician. She has such great bedside manner and had answers to all the questions I had. This is a wonderful facility and the prices for their testing is very good. Thank you again Bright Light and especially Keyuri.
This place claims to take the stress out of having MRIs and other imaging but that’s a joke. They did not request my previous records and nor did they send over my MRI to my referring doctor so now I am left to do all the leg work. In …
My first MRI. Did not know what to expect. My visit was better than expected. My MRI tech (James) has to be one of the best in the business. Took time to explain the entire procedure in detail also great since of humor. Thumbs up to the entire crew at Bright Light!!!!
The staff was very friendly and knowledgeable. The facility was updated, warm, inviting and clean. From heated robes to heated rooms they do all they can to put patients at ease and comfort.
Everyone was so nice! I showed up 15 min early and they were able to get me in earlier than my scheduled appointment! My ultrasound tech was so nice and explained everything very well! It was my first time getting an ultrasound and I was very happy with my experience!
Great experience at Bright Light Elk Grove. I shopped around for CT scans and MRI, and BL was much more economical than the hospital. I spoke with one of the owners (Ratchet – not sure how to spell). He was extremely helpful in determining …
I had a very pleasant appointment. The receptionist were very friendly but my technician was fabulous!! Christina I believe was her name helped me understand the whole process and informed me of everything answered all the questions and was …
Came in for the first time for an ultra-sound and loved the experience, they were very prompt with wait time (which was under 10 minutes). Not to mention the most important thing was the quality care that was administered, the technician …
This facility was busy when I got there and I thought I’d be there a while but many were just there making appointments and I was in and out in no time! Facility was clean and staff was very friendly. I was very happy with my experience all around and would highly recommend this facility to others! Cindy Vice
I had set an appointment for getting an MRI done w/Bright Light Imaging. I was supposed to be there at 10:30 am. At around 9:45 or a bit later I received a call from them asking if there was any way I could come in at 12:30pm instead. I …
Had a great experience at Bright Light Medical Imaging today. Check-in was a breeze, the staff was friendly, my appointments were on time, and the office was set up nicely for social distancing amid COVID-19. All staff and customers were …
Tech Amanda was great. I usually don’t talk much, but felt really comfortable with her talked the whole time she was doing my ultrasound. Much more personalized care and service than going to a hospital. Will continue to go there for any imaging needs I have.
My family has been coming here for several years now. Every time we were assisted in the best possible way. Everyone is very helpful and friendly and ready to go out of their way to make your exam as comfortable as possible.
I see Christina 1-2 times a year for ultrasounds. She always does a great job and makes me feel comfortable! She’s very friendly and professional. Highly recommend her. And the prices at bright light are very fair, especially when paying self pay!
This is my first time having my mammogram done at Bright Light. The day of service, everyone was friendly and the technician was beyond excellent. It’s been 5 weeks now, and I still haven’t received my results. I received a letter two …
My 87 year old mother-in-law had a knee x-ray, dexa scan, and mammogram all in one day which is amazing because usually if you go to the hospital they usually won’t do all your imaging in one day. The staff here was amazing they made sure …
Shocked to find both restrooms in the lobby were NOT ADA compliant – toilet too low and not a grab bar in sight! No idea how it slipped through code inspections. It’s scandalous considering how many people are coming in with canes and …
You can improve by maintaining your lines.
At one point the line was out of the main door.
Be courteous. It takes no time to say goodmorning and to look at people. …
Bright Light Imaging was friendly, well staffed, and efficient. They actually got me into my appointment a few minutes early. How often does that happen at a medical facility? …
Everyone is so nice here! They are also very good at communicating before, during and after any kind of test. The place is really nice and clean with a cute coffee area filled with a wonderful variety of flavored coffee and tea.
Great Staff! Friendly and efficient. Very clean facility and allows for plenty of room for social distancing. Temperatures are being taken of their staff and all patients entering. They really are taking the time to make sure they are …
Awful experience with billing. I specifically said I wanted to be self-pay. They put the charge through to my insurance, which went to the deductible which is a charge of $492.33. I would have rather paid $295.00. Edith in billing was no …
I decided to share the experience I had with Bright Light Medical Imaging at two different locations to let everybody know about the poor quality of care they provide to their patients. I also had a very unpleasant phone call with the …
I did mammogram and ultra sound at Bright Light.
I liked the facility and people in general. Receptionist, ultra sound technician and doctor were very kind. …
Excellent experience. Friendly staff, well organized and was still active with covid procedures. Beautiful place! Made me feel comfortable in a stressful situation. Could you post pictures of the new tile in the waiting room? It is so beautiful . Can I ask where you found it? Thank you… I know it’s an odd request!
It was my first time using this office. When I got there, I was greeted by the ladies at the reception and welcomed. I had to fill up some paperwork, which was easy forward. 10min later I was called in from the nurse, who could be a little …
Absolutely amazing customer service try, technicians are knowledgeable friendly and just a pleasure to work with. My family has had many experiences with the elk grove village group over the last year, I must say all have been amazing experiences. Thank you all for making our procedures bairable.
Friendly staff, check in process pretty quick. Waited 5 mins for xray, not bad at all. It was a in and out appointment. Loved that there’s hours to accommodate my busy work schedule.
Excellent experience. Quick and efficient. I went for an MRI. Clean environment. Clean rooms clean machine.
Last time I went for a MRI I went to a hospital. I waited over 45 minutes after …
I just want to say thank you for the excellent care we received at your facility the other day. The entire staff went above and beyond to help and care for us. A big Thank You to Lisa for the extra love, support and encouragement. If your …
I’ve never been treated so poorly by healthcare staff before. When your front desk is in clear view of your patients, your front desk staff shouldn’t gossip about the people in the waiting area. Clearly they don’t care about appointment …
I have been going to Bright Light for years for my mammogram. Everyone is friendly and caring and eager to help – On the phone and in person! Wait times are average- nothing to complain about. Special shout out to Judy who does an …
Overall I can’t give this place a bad review. They were able to squeeze me in within 24 hrs. It was a lot better than waiting for an OB ultrasound appt at the hospital at the end of the month, facility was clean, and they had my report …
I have the best experience with my mammogram. I was telling my tech that I had a bad experience before in a hospital setting. But here, I felt that my tech was gentle and kind. I felt like I was not just another patient. I will definitely do my mammogram here yearly. Thanks Bright Light, you live up to your name!!!
Your personal were efficient and friendly, everything was done in a very timely manner. I had a CT scan with contrast and the tech who took care of me could not have been nicer and I never felt the IV when he put it in!! I was in and out within 30 minutes! If I need anymore tests done I will diffinatately go back to Bright Light!
Thank you very much for your service. I feel welcomed from the beginning to the end at your facility. Everyone knows that a mammogram is an unpleasant procedure with some scare to get the …
This was my first time getting an MRI. Had to go back to back visits. Person at the front desk was helpful and friendly, despite it being a really late appointment. The tech that takes you in and preps you was amazing at making me feel calm …
Love this place, staff was great, in and out quickly and got test results same day.
Cost 10X LESS THAN HOSPITAL and unlike hospital it was very clean.
UPDATE; Still great pricing but test results take much longer than before
It’s good service and specialists. They changed settings for the machine to let my mom who speaks Russian feel more comfortable. They need more calls representatives. I staid on the line about an hour to make an appointment.
This facility is first-rate with modern equipment paired with professionalism and efficiency. I was referred to these folks and I’m so glad he did. What a great value! Lumber spine MRI for $300?? Go to Advocate Aurora and get a price …. …
It is a great place, they are flexible taking the appointment after the normal business hours. They have a week day to stay open late in the evening. The lady at the front desk has been so nice, she gave me help with the coffee machine too. …
I had my X-rays done at Bright Light Medical Imaging and was very surprise. The outside appearance is so-so, walk inside ……it is not what you think. Very clean and inviting. From the moment I walked in I was treated so nice by the …
I would give zero rate as they don’t know how to bill they charge $100 for ct for cash patient and $500 for insurance and if we ask let me just pay cash they no you can’t do that because you sign page and we say I already talk with front …
Easy to locate, right next to my favorite bakery and Japanese market. Clean facility, friendly staff and professional technician. I will definitely go back!
I went to Bright Light Medical Imaging in Elk Grove Village for a mammogram and was quite pleased with the service and staff. The staff was friendly, efficient and put me at ease during my visit and the results were emailed to me promptly which I greatly appreciated.
They were confused as to whether they accept my insurance, and they were totally confused as the stated they were under a hospital system when they are an independent company. The insurance company lists them on their website as working …
Receptionist was nice and understanding, even when I forgot to bring my referrals. I was absolutely calm during my exams because the technician was nice, calm, and caring. The area is super clean and organized. The only problem I had was trying to schedule, they have long wait times.
They squeezed me in right away, working around my Schedule the same day!! I arrived right before my scheduled time. Judy came and got me right away to bring me back. Judy was an Amazing Technician from completing all x-ray’s in the most …
MRI experience was very nice as they provide ear plugs and play your choice of music over the speakers. The employees were all very friendly and helpful. Would definitely recommend Bright Light if you’re in the area.
My husband had an ultrasound appointment yesterday no one ever told us our insurance was out of network I had called twice prior to our appointment and gave insurance information over the phone .we drove 30 minutes to appointment and just to be told they don’t take our insurance
I was denied service at this location because I suffer from multiple chemical sensitivities syndrome disability even though I used their services with no issues before I got sick. I asked for a simple accommodation and I was rejected. The lobby is heavily fragranced with difusers, many fragragrance hand sanitizers.
UPDATE: the x-ray was taken in general hospital (not pediatric), when I asked if they had age restriction – the tech said it was bizarre as there were no restriction to take x-ray. …
I made an appointment over the phone using the company’s main reservation number. The representative made an appointment at the Elk Grove Village location as they had the soonest available appointment. When I arrived at the facility I was …
Very fast very professional very kind very helpful. Great, stress-free experience. Nice coffee bar for patients. Friendly staff. Judy did a great job with my x-ray!
I got an MRI done here and everything/everyone was quick, friendly, helpful, and professional. Definitely recommend the Bright Light here (and also their other location at Melrose Park).
Horrible experience! They send me a message at 12:34pm and tell me that I have to call by 2 pm or my appointment will be rescheduled. Wait times on their line is over 45 minutes and when you are finally up they just hang up and you have to …
Service at the Elk Grove facility is beyond outstanding. No long wait and the staff work with a sense of urgency. Payal Sheeh has a friendly attitude, was extremely helpful and very communicative with my x-ray services as well as squeezing in my mri appointment for same day.
Very efficient office. In and out with no crazy wait times. Appointments time was actually followed! This was also my first time ever doing a CT scan, and I was a little nervous. The tech made me feel comfortable the whole time.
My family and I have been going here for CT scans and X-rays. It’s so much more affordable than getting those service done at other medical facilities. I only paid $60 for a chest X-ray. My technician was Payal Shah. She was very friendly …
very unprofessional
Excelente & Professionals
everything was perfect
Wonderful staff!!
Bad customer service.
Nice and polite stuff.
it was a great Experience 5+
Very perfessional and on time.
Very professional and friendly people
Wonderful people!
Great team
Fast friendly nice place
Friendly, clean and professional facility.
Every staff was so nice!
they are very nice
Dirty and Slow service. Absolutely horrible. Don’t go here!
Best service and quick results!
Awful experience, very unprofessional
Great staff and prompt service.
Worst billing department I have ever dealt with
Great staff. In and out quickly.
Great place with very beautiful and nice stuff!!!
Profecional, fast ,friendly service.
Very good service
Took them over 2 weeks to send xray report to the doctor.
Very friendly staff and great service
Very friendly staff members and in and out so fast
Over all excellent.
Staff is very nice and I will go back if I have to
Clean, fast, professional.
Very efficient. Very kind. Very organized and competent.
Great place to come to do a MRI and guy has good tatste of music
Very efficient and professional. Thank you for staying open!
Wonderful and caring staff !!!
In and out in 15 minutes for a chest X-ray! Fantastic.
Appointment was on time as scheduled. Friendly and professional staff.
They suck at their service, can’t belive that they won’t have my mom’s report until a week.
Great staff, very friendly. Easy check in
Early for appointment but got right in .Procedure wasn’t painless but ok.
Awesome staff and probably the best Nurse that worked on me. Thanks for helping me.
Clean & nice place, very friendly and professional service, fast & easy to get to.
The services.was fantastic very polite and very friendly great service the office was so clean
They are extremely kind and fast. Had an awesome experience.
Great experience from scheduling appointment thru the test. I would recommend .
Very kind and courteous. Great customer service.
Quick, patient and caring.
Excellent experience; very friendly and professional staff.
Fantastic staff, made my entire MRI process go very smoothly.
Great place very friendly helpful people, will good price
I strongly recommend this place.:)
Very professional staff. I have special needs and was accommodated in every way
I would recommend this place to everyone, very friendly staff, reasonable prices, great work!
Great place great techs 😊 …
Very incompetent people.
Fast and easy. Staff is very friendly and following all safety precautions
Please don’t make people wait for long hours at your lobby particularly in this pandemic situation.
It was very nice 👍 👌 …
Clean and friendly, they try to move things fast to help keep you SAFE
JUDY MADE MY FIRST TIME EXPERIENCE VERY PLEASANT, STAFF IS VERY NICE , NO LONG WAITING, THANK U SO MUCH.😗😗 …
Very knowledgeable- kind and efficient. I was in and out. I definitely reccomend.
Nice place, very friendly and very good service!
I like because not , waiting time I spent just 20 minutes ☺️👍🏼👍🏼 …
Very professional and timely. I arrived early and was taken soon after.
Very good service and profesional personal
Everyone was very friendly and reassuring. Took time to explain what they were doing in each step.
Excellent service the staff very friendly they take care me right away I was impressed walk in and walk out with a very pleasant experience
The staff was friendly and informative. Jim was outstanding. Excellent customer service and prompt scheduling.
Very recommendable, there’s a highly professional staff.
Wonderful peoples with good work ethics no delay everyone in there works with you like family keep it up guys the sky is your limit …👏 …
Great service, friendly staff, nice atmosphere.
Friendly staff and quick service!
The place was wonderful very clean very efficient Very friendly staff can’t say enough nice things about it is a wonderful place I would go back in a heartbeat You felt very welcome there
Incredibly professional kind staff. Timely, efficient and gentle with injections.
Excellent facility.
Latest equipment, professional and courteous staff and technicians. Overall an awesome experience!
I have been going here for years. I always have the same lady. She is awesome totally knows what shes doing
The technician was great but the service at the front desk was and is consistently terrible- unfriendly and slow.
Awesome staff! Receptionist and technician were really kind and really fast service. Highly recommend 👌!!!! …
Very pleased with the staff and the young man who helped me with my MRI was very kind and respectful.
The thechs are awesome. Friendly and professional. The girls up front not so much.
I was a little nervous but Sophie and James made me feel so comfortable during my MRI.
Thank you so much!
Great experience.Very helpful, professional and kind staff. Affordable prices.
I highly recommend this place!!!
Very friendly and knowledgeable staff.
Without places like this, where imaging prices are LITERALLY 1/10th the prices charged by hospitals and medical groups, people like me would die sooner. That’s the truth.
Amazing staff. Made me feel really comfortable during my mammogram.
I went to this place and they are very kind, profesional, and very fast with their services. I highly recommend this place and will definitely be going back if I need their services. ☺️👍🏼👏👏 …
Excellent service, open from 5 AM- midnight. I highly recommend them
Employees and nice and helpful. Service was great in and out in no time!!
It was very nice and calming. My appointment was on time and my technician was very professional.
OMG!!!! The people in the front desk were so kind and friendly I know from there I will have a good service, that was my first visit, I defínelo come back here for my needs
I was very impressed by all the staff and technicians that served me yesterday..i had so much peace I went asleep during whole time of MRI thank you all very much…
Great, pleasant staff, very short waiting time, nice location with ample parking, very accessible radiologist ( Dr. Mendi) to discuss result with my physician. …
The people at this location were very nice. They got me in early since I was on crutches. The only thing that was disturbing was the area it was located. However, that being said, I would use this location again.
This was my first time at this place service was very professional And the technicians they’re not exactly what to do they’re really good at what they do to I will definitely go back thank you for a awesome job
Great service and amazing staff. They were able to schedule me faster than any other place. The service is top notch. This is the place to go for your needs!
This is the most reasonable place to go if you have to pay out of pocket. They are very nice andbknowledgeable and I get in and out quickly
Great service, the staff is very friendly, they make me feel very comfortable.
The place is very clean.
They were friendly and accommodating. Two great combinations when you’ve got to lay very still for an hour. Definitely recommend.
I had a great experience. The technician was very nice and helpful. And she kept the room warm when it was freezing outside. 😁 …
Very professional, and courteous staff. Very affordable prices for out of pocket payments. I highly recommend the company and this particular location.
Unprofessional stuff. Don’t know how to talk to their new clients. There are a lot of other good places where you can go and do your CT scans or imaging.
Very professional, clean facility. Staff was friendly & efficient.
I was very pleased with the tech Iliana’s patience and she was very nice, polite and making sure I was comfortable. The options of music helped as well!
I highly recommend this place.
Professional and friendly.
Lowest price I found in my area for MRI. The service was great and fast and the staff was friendly.
Very 0rofessional and efficient. We were in and out in no time at all for my child’s x-ray. But they still took the time to allay my child’s anxiety.
They are very professional,from the time you check in until the time you get your MRI.These people treat you with respect and understanding.I recommend this business.
They were very nice just spelled my last name wrong instead of Izard the spelled Izara. But other than that they were pretty nice and professional.
The staff was great and patient. Christina was very helpful and I would recommend this place to anybody needing an ultrasound!
Love this place! Great staff, nice clean facility.
State of the art equipment too at a fraction of
what hospital tests cost.
Thank you Amanda, the ultrasound technician, who was genuinely kind and made me feel at ease with an otherwise invasive procedure. The only reason I did not rate 5/5 is due to the radiologist not reading my ultrasound as Stat as was needed.
You guys ROCK! Lisa was the BEST 😃👍 Almost made me want to be x-rayed EVERY WEEK! Thanks again …
Having spent several years in the medical imaging industry, my expectations were very high. Bright Light Imaging far exceeded my expectations. Definitely my first choice in MRI…it’s the smart place to go!!
This place is superb, all the staff is friendly and takes care of you in a timely manner. James is especially good! If you need any type of medical x-rays or MRI’s this is the place and their prices are cheaper than most.
Don’t use their services. Front desk people are not professional. They won’t schedule appointment if you have any health problems. Isn’t that the reason why you go there? Their job is to schedule appointments, not to diagnose people!
Everyone is very nice. My one test had to be rescheduled due to a miscommunication and I was upset & cranky about it. The staff was extremely kind and accommodating to me and my schedule. I would highly recommend going here.
The staff are very professional and helpful. This was my first time getting a CT scan, and the radiologist was very attentive to my needs and made sure I knew what to expect. I was done in record time.
I come yesterday 01/02/2021 to bright light and the ladies sit in the front! So very nice with us , and the technical who’s care of us is amazing person ! Thanks guys for you service .
Refused to schedule a CT appointment due to having fever.
2 negative Covid tests.
Seen by multiple doctors all saying i dont i have covid. …
Very professional staff and service. Extremely friendly and clean facilities. Easy access and ample parking
Great, friendly staff. Smells & looks clean & newly remodeled with new machinery. Prices were good and I’d definitely go back for more imaging if needed.
We were looking to get a 3T MRI with Valsalva (bear down) imaging regarding a hernia. They do not have 3T, however they were able to do it 1.5, and that was acceptable to our physician. Ermi set up the protocol for us and the imaging came …
They called me numerous times trying to reach someone that is not me. I asked several times to be removed as a wrong number, and they are worse then the international scammers trying to get your info. Have some respect and remove people that are not the people you are trying to reach.
Extremly nice stuff and very professional. I was able to make evning appointment in just one day. I will not mention the cost difference with the hospital but it is a huge gap…Thank you Bright Light!!!
The staff are excellent, you get a great greeting as soon as you walk in. They are very professional and the office area is very clean. I wish all MRI places were like them!!
As a cost-saving measure (vs. hospital as I have a high deductible health insurance plan), my physician recommended Bright Light for an abdominal/pelvis CT scan. …
I went in for an ultrasound, I had forgot the write up from the doctor. The girls behind the desk understood and just called the doctor and had them fax it over. I only waited about 10 minutes in the lobby and the technician that helped me was pleasant and made me feel comfortable.
Very kind, helpful and professional front desk staff!. Flexibility with appointments ( worked with my work schedule) and very prompt calls for tests.
The facility was very clean & bright, so was their staff, pun intended!! They were well prepared with safe sitting space marked off. The wait was minimal too – even on my second visit!!
They are very nice and the appointment time is in real time
Great location. Excellent check in experience. Super friendly staff. The technician who did my EKG (Jael) was super nice. Explained everything nicely and was very knowledgeable.
The whole experience from entering Bright Light Medical – Elk Grove location, left me feeling very satisfied. Staff was professional and made my visit quite comfortable during my tests. Definitely an imaging facility I would recommend to others in need.
Every thing went very well.The technician who was a woman was very helpful in the process of taking the cat scan. I think her name was Lorel.
Erwin Kalinski Thank U for your service & modern technology
The staff at Bright Light Radiology did such an amazing job!
They went out of their way to get us the radiologist we needed and made sure the echocardiogram report was send to the doctor within a few hours. …
The staff was awesome! This place is clean and comfortable. Affordable and delivering the best of care. I recommend Bright light Medical Imaging, in Elk Grove, they are simply the best!
I have been coming to Bright Light Radiology for several years now for my annual mammogram. I have always been pleased with the service and the speed of my results. I have been fortunate to see the same X-Ray technician almost every time, …
I had very good experience with bright light . easy to schedule. They were able to accommodate my daughters appointment for xray same day and very reasonably priced. very helpful and courteous team.Thankyou guys.
Bright light is a great facility! They were able to perform my MRI for very cheap, and were willing to setup a very uncommon protocol that nobody else was even willing to attempt! Thanks to them I was able to get a diagnosis and get my hernias repaired.
I Had a last minute request for records and other information and Anabelle at the Elk Grove office was so very helpful and in my opinion really went out of her way to get all my information needed to assist me. Thanks so much Anabelle!
Clean fast friendly…nothing bad to say at all
Overall a pleasant exp
Excellent service. Outstanding, hospital grade facilities. Totally transparent pricing that exposes the large health systems for the wasteful, money hoarding bureaucracies they have become.
I experience here with all of the staff was amazing! Jim (James) was very pleasant, courteous, and hysterical. We definitely rocked out to some 80’s rock! Give every employee there a raise ASAP!
Incidentally someone messed our appointment but Lorena understood our concern and helped squeeze in to their busy schedule and fixed the issue! Thanks Lorena and other team members including Technician!!!
The staff especially James (Jim)gave outstanding service! I was very very sacred when i saw the MRI machine Jim was very patient and nice and put me at ease, as I was quite afraid. He made sure that I was alright while the procedure was …
Great place excellent staff…very friendly and knowledgeable….make you feel very comfortable and welcoming.
Easy to schedule an appointment and they would work around your schedule to …
I came to Bright Light Radiology after a friend recommended them to me. I’m happy I took her advice because overall I had a pleasant experience from start to finish. I didn’t have to wait long and had a positive reassuring experience with …
The staff and technicians at Bright Light were great. I would definitely return if that is where my insurance sends me. Highly recommend.
Very nice people. Professionals that get you in and out
UPDATED REVIEW:
My first initial experience had some hiccups along the way, but Nancy (the …
I’ve had to get MRIs before but I’ve never had an experience like this! The people were absolutely incredible they made you laugh they help you relax and they played music. It was over quickly and you don’t have any of that normal anxiety …
As a Nurse Practitioner I refer my patients to Bright Light very frequently. Today I got to experience the patient side of things. Lovely office, new equipment, extremely kind and knowledgeable staff, minimal wait time, and fast image reads …
I had my MRI done in Elk Grove Village by technologist James and he was amazing! His knowledge, sense of humor and kindness exceeded my expectations. This was my first MRI and his excellent care helped me go thru the process stress free. In my opinion, James deserves a raise for his work, he is one of a kind. Thank you again James!
I’m very pleased with my visit to Bright Light Medical Imaging. They were able to see me quickly, they were pleasant and efficient.
Im a military vet and only came for a xray that was paid for in advance. I made my appointment on time, to be treated like a homeless begger! I’m so upset at the xray technicians questioning and treatment! This is unacceptable! I was even …
Excellent care – prompt service and an extremely friendly technician.
I had a fantastic experience at Bright Light Radiology. The staff was very friendly and accommodated special requests that I made. They did a great job and my doctor’s office had the results the same day. I will definitely go back.
Bright Light is awesome! The self-pay MRI was a great price. And the staff was very friendly & funny. Got the disc of images instantly and I received the report in the mail a few days later. I also love the live chat feature on their website!
Bright Light Medical Imaging is a professional, easy, quick, less-expensive alternative for imaging needs than your the hospital or immediate care center. An easy scheduling processes, speedy registration, and all-around professional, …
Initially I had a better experience until I got the results! I was being charged for them sending my tests to be done to a non insurance covered test lab and the report wasn’t helpful that the tests had to be redone! So I am paying extra …
Such nice and professional staff! From the front desk staff, to Luke who is the king of MRI, to the owner who was able to squeeze me in last minute, they run a really great facility. Highly recommend!
I thought this was going to be a great experience, since my doctor’s office recommended this place and they took my insurance….or so I thought!! I should’ve known something was going to be wrong when I found more than one page for the …
I have been going to Bright Light on and off for a long time. It’s easy to make an appointment. There’s ample parking. And the staff is friendly. (Not to mention it’s right next to a bakery.) At a hospital you have to stand in line to …
The girls working here the day I went were rockstars. There was a scheduling mishap, but they squeezed me in, they were really nice and professional from the front desk to the techs, there were people up front that could speak Spanish if needed. Very good experience.
Everyone is so friendly and helpful. Judy is phenomenal .she always makes me feel comfortable and at home. Kudos to everyone.
Quality equipment and competent staff. I was in and out quickly at almost 1/10th the cost of an MRI at my local hospital-WOW!
Super helpful and friendly staff and great availability. Medical procedures are typically never fun but these folks make everything much easier. Schirley was beyond helpful with getting everything scheduled and approved by insurance. James …
Everyone was very nice and accommodating. My first time getting an MRI and all though i was nervous they made sure i was comfortable and the music made it very hard not to want to dance lol great place and of course extremely clean.
I used this as an alternative to getting imaging done through my insurance bc it was a less expensive option. The Elk Grove facility was busy when I arrived. However, I was seen promptly, the facility was clean and felt updated, and all …
I highly recommend Bright Light Medical Imaging center for testing!! We had great experience with their professional front desk staff, Dr. Mendi and technician Luke is absolutely the best. Luke and their staff went above and beyond to accomodate our situation with an exceptional service. Thank you again!
#1 I was welcome in to the Bright light center by the front desk. 5 star 🌟
#2 I only waited 10 mins to be called in 5 star 🌟
#3 the nurse who tock me in to get my MRI was lovely and super Friendly 5 star …
Very professional and friendly. I always use Bright Light Imaging. Great group
Omg! I have to give this place more than 5 stars! Iryna gave me outstanding service! This young beautiful lady relax mine nervous self completely. I will literally come back to Illinois just to get service from her. God bless you . This …
This was the quickest and most professional doctors office I’ve been to. Every doctors office could take a lesson from them on how to appreciate patients appointment time. My appointment was at 12:30 and I was taken back at 12:30 sharp.
Thank you,
I had a wonderful experience at this facility! The tech who performed my ultrasound, Nancy, was patient, kind, and clearly skillful at her job. She made me feel incredibly comfortable when I was anxious! Dr. Mendi had my results the same day within hours. I highly recommend this imaging facility!
Great staff at the center. Toral, Klaudia, Bozena, are very efficient, hardworking, and helpful. All of them helped me and the overall experience was great!!
I had my 20 week pregnancy anatomy scan and Christina my technician was wonderful. She was thorough and explained things just right with a happy disposition. The room was nicely decorated and felt warm instead of cold and medical.
Extremely helpful and prompt response from the moment you arrive. Courteous staff
Update: The issue was resolved, so we are good now. Still have to take a star for the advertised amount and what was billed which they did fix. …
Good place if you have all day to sit in the waiting room….waiting….
My husband had CT scan two weeks ago. He has osteoporosis and herniated discs (found out during the previous CT and confirmed with his doctor and physical therapist) but Bright Light doctor didn’t notice that. He stated that my husband’s …
Outstanding!! Every person I encountered (3 visits) was kind and welcoming. The staff made eye contact, smiled and made an effort to put me at ease. Dr. Mendi explained my results and the next step at each visit. And I received phone calls from a physician, not a staff member with updates.
I got there early..i had to drive 1 hour away..they got me in the right time. Explained things to me. I was scared..cause I was getting the MRI for my eyes and they put a shield in front of my face and freaked me out a little. She took it …
Nice modern medical imaging facility. Check-in was a zoo and not the friendliest so minus a star. But docs like Ms. Payal, the dreaded injector guy, the MRI operator and associated techs were all very good, competent and caring. …
Fantastic staff at Bright Light. Always cheerful and helpful. They try very hard to get you in and out of there office. Thank you!
Awesome staff. Great people and professionals with huge sense of humor and big harts. They squeezed me in between other appointments since CT Scan I was doing was very important and they didn’t have to do it. Also prices of CT Scan are …
So happy to have been referred to these professionals. Instead of existing to run more tests and run up a bill, they offer real affordable solutions. They’re doing a great job with precautions and they did a great job with imaging. If your …
Appreciated reminders and efficiency and friendliness of front desk staff. Arrived early and completed paperwork early.Pleasant, professional and helpful tech staff. Appreciate being able to have tests outside of hospitals. Thanks, Bright Lights!
Professional staff, nice facility, and prompt services. This is a well needed service to the community. I would and have recommend friends and family to their facility. Results are faster and cost-effective compared to similar medical …
Keyuri Shah is such an amazing technician. She has such great bedside manner and had answers to all the questions I had. This is a wonderful facility and the prices for their testing is very good. Thank you again Bright Light and especially Keyuri.
This place claims to take the stress out of having MRIs and other imaging but that’s a joke. They did not request my previous records and nor did they send over my MRI to my referring doctor so now I am left to do all the leg work. In …
My first MRI. Did not know what to expect. My visit was better than expected. My MRI tech (James) has to be one of the best in the business. Took time to explain the entire procedure in detail also great since of humor. Thumbs up to the entire crew at Bright Light!!!!
The staff was very friendly and knowledgeable. The facility was updated, warm, inviting and clean. From heated robes to heated rooms they do all they can to put patients at ease and comfort.
Everyone was so nice! I showed up 15 min early and they were able to get me in earlier than my scheduled appointment! My ultrasound tech was so nice and explained everything very well! It was my first time getting an ultrasound and I was very happy with my experience!
Great experience at Bright Light Elk Grove. I shopped around for CT scans and MRI, and BL was much more economical than the hospital. I spoke with one of the owners (Ratchet – not sure how to spell). He was extremely helpful in determining …
I had a very pleasant appointment. The receptionist were very friendly but my technician was fabulous!! Christina I believe was her name helped me understand the whole process and informed me of everything answered all the questions and was …
Came in for the first time for an ultra-sound and loved the experience, they were very prompt with wait time (which was under 10 minutes). Not to mention the most important thing was the quality care that was administered, the technician …
This facility was busy when I got there and I thought I’d be there a while but many were just there making appointments and I was in and out in no time! Facility was clean and staff was very friendly. I was very happy with my experience all around and would highly recommend this facility to others! Cindy Vice
I had set an appointment for getting an MRI done w/Bright Light Imaging. I was supposed to be there at 10:30 am. At around 9:45 or a bit later I received a call from them asking if there was any way I could come in at 12:30pm instead. I …
Had a great experience at Bright Light Medical Imaging today. Check-in was a breeze, the staff was friendly, my appointments were on time, and the office was set up nicely for social distancing amid COVID-19. All staff and customers were …
Tech Amanda was great. I usually don’t talk much, but felt really comfortable with her talked the whole time she was doing my ultrasound. Much more personalized care and service than going to a hospital. Will continue to go there for any imaging needs I have.
My family has been coming here for several years now. Every time we were assisted in the best possible way. Everyone is very helpful and friendly and ready to go out of their way to make your exam as comfortable as possible.
I see Christina 1-2 times a year for ultrasounds. She always does a great job and makes me feel comfortable! She’s very friendly and professional. Highly recommend her. And the prices at bright light are very fair, especially when paying self pay!
This is my first time having my mammogram done at Bright Light. The day of service, everyone was friendly and the technician was beyond excellent. It’s been 5 weeks now, and I still haven’t received my results. I received a letter two …
My 87 year old mother-in-law had a knee x-ray, dexa scan, and mammogram all in one day which is amazing because usually if you go to the hospital they usually won’t do all your imaging in one day. The staff here was amazing they made sure …
Shocked to find both restrooms in the lobby were NOT ADA compliant – toilet too low and not a grab bar in sight! No idea how it slipped through code inspections. It’s scandalous considering how many people are coming in with canes and …
You can improve by maintaining your lines.
At one point the line was out of the main door.
Be courteous. It takes no time to say goodmorning and to look at people. …
Bright Light Imaging was friendly, well staffed, and efficient. They actually got me into my appointment a few minutes early. How often does that happen at a medical facility? …
Everyone is so nice here! They are also very good at communicating before, during and after any kind of test. The place is really nice and clean with a cute coffee area filled with a wonderful variety of flavored coffee and tea.
Great Staff! Friendly and efficient. Very clean facility and allows for plenty of room for social distancing. Temperatures are being taken of their staff and all patients entering. They really are taking the time to make sure they are …
Awful experience with billing. I specifically said I wanted to be self-pay. They put the charge through to my insurance, which went to the deductible which is a charge of $492.33. I would have rather paid $295.00. Edith in billing was no …
It was a really good experience they are panctual and all staff members I.e employees are very friendly
I decided to share the experience I had with Bright Light Medical Imaging at two different locations to let everybody know about the poor quality of care they provide to their patients. I also had a very unpleasant phone call with the …
I did mammogram and ultra sound at Bright Light.
I liked the facility and people in general. Receptionist, ultra sound technician and doctor were very kind. …
Excellent experience. Friendly staff, well organized and was still active with covid procedures. Beautiful place! Made me feel comfortable in a stressful situation. Could you post pictures of the new tile in the waiting room? It is so beautiful . Can I ask where you found it? Thank you… I know it’s an odd request!
It was my first time using this office. When I got there, I was greeted by the ladies at the reception and welcomed. I had to fill up some paperwork, which was easy forward. 10min later I was called in from the nurse, who could be a little …
Absolutely amazing customer service try, technicians are knowledgeable friendly and just a pleasure to work with. My family has had many experiences with the elk grove village group over the last year, I must say all have been amazing experiences. Thank you all for making our procedures bairable.
Friendly staff, check in process pretty quick. Waited 5 mins for xray, not bad at all. It was a in and out appointment. Loved that there’s hours to accommodate my busy work schedule.
Excellent experience. Quick and efficient. I went for an MRI. Clean environment. Clean rooms clean machine.
Last time I went for a MRI I went to a hospital. I waited over 45 minutes after …
I just want to say thank you for the excellent care we received at your facility the other day. The entire staff went above and beyond to help and care for us. A big Thank You to Lisa for the extra love, support and encouragement. If your …
I’ve never been treated so poorly by healthcare staff before. When your front desk is in clear view of your patients, your front desk staff shouldn’t gossip about the people in the waiting area. Clearly they don’t care about appointment …
I have been going to Bright Light for years for my mammogram. Everyone is friendly and caring and eager to help – On the phone and in person! Wait times are average- nothing to complain about. Special shout out to Judy who does an …
Overall I can’t give this place a bad review. They were able to squeeze me in within 24 hrs. It was a lot better than waiting for an OB ultrasound appt at the hospital at the end of the month, facility was clean, and they had my report …
I have the best experience with my mammogram. I was telling my tech that I had a bad experience before in a hospital setting. But here, I felt that my tech was gentle and kind. I felt like I was not just another patient. I will definitely do my mammogram here yearly. Thanks Bright Light, you live up to your name!!!
Your personal were efficient and friendly, everything was done in a very timely manner. I had a CT scan with contrast and the tech who took care of me could not have been nicer and I never felt the IV when he put it in!! I was in and out within 30 minutes! If I need anymore tests done I will diffinatately go back to Bright Light!
The service was quick but the MRI machine was very uncomfortable. It needs to be wider as my arms were squished for the half hour procedure. …
Thank you very much for your service. I feel welcomed from the beginning to the end at your facility. Everyone knows that a mammogram is an unpleasant procedure with some scare to get the …
This was my first time getting an MRI. Had to go back to back visits. Person at the front desk was helpful and friendly, despite it being a really late appointment. The tech that takes you in and preps you was amazing at making me feel calm …
Love this place, staff was great, in and out quickly and got test results same day.
Cost 10X LESS THAN HOSPITAL and unlike hospital it was very clean.
UPDATE; Still great pricing but test results take much longer than before
It’s good service and specialists. They changed settings for the machine to let my mom who speaks Russian feel more comfortable. They need more calls representatives. I staid on the line about an hour to make an appointment.
This facility is first-rate with modern equipment paired with professionalism and efficiency. I was referred to these folks and I’m so glad he did. What a great value! Lumber spine MRI for $300?? Go to Advocate Aurora and get a price …. …
It is a great place, they are flexible taking the appointment after the normal business hours. They have a week day to stay open late in the evening. The lady at the front desk has been so nice, she gave me help with the coffee machine too. …
I had my X-rays done at Bright Light Medical Imaging and was very surprise. The outside appearance is so-so, walk inside ……it is not what you think. Very clean and inviting. From the moment I walked in I was treated so nice by the …
Had a good tech and the place was clean and friendly. They took me right away. Would use them again if needed.
I would give zero rate as they don’t know how to bill they charge $100 for ct for cash patient and $500 for insurance and if we ask let me just pay cash they no you can’t do that because you sign page and we say I already talk with front …
Easy to locate, right next to my favorite bakery and Japanese market. Clean facility, friendly staff and professional technician. I will definitely go back!
I went to Bright Light Medical Imaging in Elk Grove Village for a mammogram and was quite pleased with the service and staff. The staff was friendly, efficient and put me at ease during my visit and the results were emailed to me promptly which I greatly appreciated.
They were confused as to whether they accept my insurance, and they were totally confused as the stated they were under a hospital system when they are an independent company. The insurance company lists them on their website as working …
Receptionist was nice and understanding, even when I forgot to bring my referrals. I was absolutely calm during my exams because the technician was nice, calm, and caring. The area is super clean and organized. The only problem I had was trying to schedule, they have long wait times.
They squeezed me in right away, working around my Schedule the same day!! I arrived right before my scheduled time. Judy came and got me right away to bring me back. Judy was an Amazing Technician from completing all x-ray’s in the most …
Receptionist was nice and polite.
Technician was calm, very knowledgeable, and professional.
Office was clean and nicely organized.
MRI experience was very nice as they provide ear plugs and play your choice of music over the speakers. The employees were all very friendly and helpful. Would definitely recommend Bright Light if you’re in the area.
Speedy, competent, compassionate service. The tech was considerate, skilled, communicative. And the room felt like a spa! Really impressed.
My husband had an ultrasound appointment yesterday no one ever told us our insurance was out of network I had called twice prior to our appointment and gave insurance information over the phone .we drove 30 minutes to appointment and just to be told they don’t take our insurance
First time having an Ultrasound done with Bright Light.
The employees were friendly and the process from check-in to completion of the …
I was denied service at this location because I suffer from multiple chemical sensitivities syndrome disability even though I used their services with no issues before I got sick. I asked for a simple accommodation and I was rejected. The lobby is heavily fragranced with difusers, many fragragrance hand sanitizers.
UPDATE: the x-ray was taken in general hospital (not pediatric), when I asked if they had age restriction – the tech said it was bizarre as there were no restriction to take x-ray. …
I made an appointment over the phone using the company’s main reservation number. The representative made an appointment at the Elk Grove Village location as they had the soonest available appointment. When I arrived at the facility I was …
Very fast very professional very kind very helpful. Great, stress-free experience. Nice coffee bar for patients. Friendly staff. Judy did a great job with my x-ray!
I got an MRI done here and everything/everyone was quick, friendly, helpful, and professional. Definitely recommend the Bright Light here (and also their other location at Melrose Park).
Horrible experience! They send me a message at 12:34pm and tell me that I have to call by 2 pm or my appointment will be rescheduled. Wait times on their line is over 45 minutes and when you are finally up they just hang up and you have to …
Service at the Elk Grove facility is beyond outstanding. No long wait and the staff work with a sense of urgency. Payal Sheeh has a friendly attitude, was extremely helpful and very communicative with my x-ray services as well as squeezing in my mri appointment for same day.
Very efficient office. In and out with no crazy wait times. Appointments time was actually followed! This was also my first time ever doing a CT scan, and I was a little nervous. The tech made me feel comfortable the whole time.
My family and I have been going here for CT scans and X-rays. It’s so much more affordable than getting those service done at other medical facilities. I only paid $60 for a chest X-ray. My technician was Payal Shah. She was very friendly …