About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It’s free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). We are a safe, strong, not-for-profit, financial cooperative.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
5901 Del Lago Cir, Sunrise, FL 33313
Save yourself the headaches and DO NOT BANK with them. There are plenty of other credit unions with better services. Do your research. …
I haven’t had any problems with them
Thank you for providing the prize money to the School Duel winners; it is truly appreciated!
I’ve had them for almost 5 years and they are getting worse and worse by the visit! I’m changing banks this last month has been horrible as far as service is concerned
They were a great sponsor when I competed in school duel. I’m glad of their commitment to supporting education!
STAY AWAYYYYY. I don’t recommend this credit union. Rude staff members. Bad service.
Sorry but this bank needs to go back to school lol seriously phone service on the weekend A JOKE! trouble shooting a password A JOKE! Setting up to pay a bill A JOKE! In line service A JOKE! even the bank teller and in the cubicle said …
Thanks so much for sponsoring School Duel. Jupiter High School’s team had a blast and learned a lot!
Have two loans, three acoounts and yes they know my name. Small business bank with lots of ways to distribute your assets. Always happy tellers, clean waiting area amd free coffee.
This is the worst bank by far..someone use my account and ordered some crazy stuff online (with the wrong bank info)witch made my account negative and account was then closed..Bright star is telling me I have to pay for something I didn’t even buy. I have never heard of a bank doing this at all. bright star can kiss my ass
Bad customer service. They ignore emails. They do not follow up on the issues. Very bad communication.
Trying to get ahold of them on the phone is Impossible. Not convenient at all. Anytime I need to do something important, or small I always have to go in. Such a waste of time. When you call be ready to wait at the very least 20 – 30minutes …
Worst customer service. Ginni/Eugene or however she spells her name is extremely disrespectful and rude….Totally unprofessional. I don’t know how she is still employed. If you do not appreciate your job, please look for another and do not torment customers with your unhappiness.
STAY AWAY! DO NOT get an auto loan with this company. The lady that refinanced my auto loan quit and nobody called me about the loan since then. Then corporate calls me SIX months later saying I owe them double the amount of my agreed …
Corporate office NOT a Bank
3 days trying to get ahold of someone on the phone, nothing. Had to take personal time to go to the branch in Fort Lauderdale, they could not help and the Manager at Pembroke Pines promised to call me, nothing. Been on hold for 1 hour …
Not sure why this credit union forces you to contact them via phone or in person in this age of internet just to renew a CD of your choice (not the default of the lowest interest rate CD). …
First I would like to say I have not experienced any of the horrible issues in shine of the other comments. This credit union has been wonderful for me. I have been to the branches and all of the staff has been professional, courteous, …