Brio Internal Medicine

Brio Internal Medicine

Brio Internal Medicine open in three locations in Greenville, SC, is now accepting new patients. Select a provider and schedule an appointment … See more

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Brio Internal Medicine Reviews ( 152 )

  1. Everyone is kind and efficient. I feel like I received attention to every detail of my concerns. I give an A+ to my doctor and everyone with whom I interacted today!

  2. The doctors, nurse practitioners and staff are very professional and personable. When I’m there for a visit, I know that I’m really being heard and will be treated like a patient should be treated.

  3. I was denied treatment this morning for a for a recurring sinus infection. Poor attitude and customer service from Receptionist to Physicians Assistant. At this writing, an hour later, I’m being treated by another physician.

  4. Brio is phenomenal! Brio truly cares about the whole person and not just the symptoms that are going on. I couldn’t imagine going anywhere else for my care! Highly recommend.

  5. This place doesn’t treat you like a human… I’ve been going for 5 years now and their practice is absolutely terrible. What happened to the good doctors? It makes me sick the way they treat me… and I show up to stay well. STAY AWAY!

  6. My girlfriend has a prescription through a doctor there that put her on the meds personally and it is going on day 3 of her trying to get her meds refilled. Now that she has been taking it everyday for months like she has been told the …

  7. Apparently you can only leave one review so I am updating this one — and I downgraded a star. I called my Dr. At 8:00am unable to hold even water down. I asked for a Rx of zofran to control the nausea. She sent it in immidatly but forgot …

  8. I have had nothing but issues with this place since I started coming here back in Feb. I’ve left without UTI lab results because the nurse never had me give a specimen until I was done with the dr (this was my 1st visit). By the time my 2nd …

  9. I do like the doctors I have seen and staff very much. However, I cannot get through to make an appointment. Every time I call I am on hold for 15-20 minutes waiting. I have emailed to see if I could schedule that way. I received a …

  10. I have lived in numerous cities and have had various healthcare providers. Brio Internal Medicine and particularly P.A. Kate Nattier are the ideal in what an internal medicine practice should provide. Everyone, from the front desk to the …

  11. I have been a patient of this practice for a couple of years. The last several times I have been here the wait time seems to be longer and longer. My appt. today was at 11am, I arrived 10min early, because I know the doctors time is very …

  12. I am very upset with the Greenville office. My son just told me they will not renew his blood pressure medication until he goes on a payment plan with them. He told them what he could afford to pay per month right now and they said that was …

  13. I have been one of there patience for years. They have always been very professional and they are dedicated to giving me the best care possible. I would not go anywhere elks.

  14. It really is unfortunate that I do not feel confident in this medical facility to take care of my medical needs. The doctor I saw was so fast, and did not want to answer any questions I had concerning my medical needs. I really wanted to …

  15. Went for a scheduled appointment on my lunch break from work after waiting 5 weeks for this appointment. I arrived early. After having the basic weight and BP was completed I was seated in an exam room and told the Dr. would be right in. I …

  16. Dr. Greene is the most thorough and attentive physician there is! She always takes time to sit and talk with you about what is important to you – the patient – whatever it may be, and find a way to help. Always up to date on the latest …

  17. Been with Brio less than a year. Had positive experiences in person, but trying to get answers over the phone is a joke. Have been playing phone tag with nurses and receptionists trying to get a school required immunization scheduled. Was …

  18. I was referred to Brio by a co worker. Scheduled an appointment during my lunch hour. Arrive about ten minutes early, only to sit for over an hour without seeing a doctor. No one at check in or check out was able to provide an explanation …

  19. Love Marla Johnson and would for sure suggest her to anyone looking for a new doctor. I frequently give her info to patients in my office. So glad we found her after she moved to this practice. Sometimes have a long wait time when …

  20. The staff is very nice and helpful and Dr Witt is a really excellent doctor. She never rushes though an exam and listens to your concerns and opinions. She is very knowledgeable and cares about her patients-you couldn’t ask for a better physician!!!

  21. Dr Witt is one of the best Doctors I have ever had. Shes very personable and professional It will be a rough road to find a new doctor but also wishing you a happy new beginning. Thank you for everything you really are the Best.

  22. Dr Mercer is one of the best physicians I have ever encountered. She is thorough, supportive and best of all realistic with her expectations of living a healthy lifestyle. She has supported me through weight loss and health scares and takes …

  23. The staff is friendly and helpful. The doctor is great, she’s very attentive and helpful in my care. The process from check i. To check out is very streamlined. I would definitely recommend coming here.

  24. Alway a great experience. Everyone is always so nice. All the doctors and PA’s are outstanding. Always listens to what I have to say and always answers any and all questions

  25. I’ve had a great experience (1+ years) with Dr. Erin Rogers since I moved to Greenville. The staff is always very friendly and the office is very clean. Dr. Rogers is very attentive and has been helpful with anything I need. I’ve also gone …

  26. If there were ZERO stars, I would leave ZERO! They will charge you to come in the office for an initial appointment to become an est patient (and DO nothing but literally READ OUT LOUD what you wrote on the paperwork!!!!) After that, I …

  27. Called to refill an essential prescription at 10 AM on a Friday. A Jennifer called and left a VM at 1:30 (15 minutes prior to their closing for the weekend- clear procrastination.) I am a work-from-home mother of an infant on a conference …

  28. I adore Brio Internal Medicine. Dr. Witt is fantastic. Very short wait. Very calming environment. Thorough evaluation and discussion of my specific concerns. One of the best experiences I have ever had with a patient/physician relationship …

  29. Everyone is always friendly, helpful and kind. I love Paige Rostin and how thorough she is. We are in great hands with her! Everything about Brio is top notch!

  30. Very friendly and caring staff. Dr Carter is the best doctor. When I needed an explanation she called me personally and explained it to me and I appreciate it so much. She is so caring about her patients. Also a good doctor is hard to find these days. I am so thankful for Dr Carter and her partners. Love you all.

  31. I think you have to experience it for yourself to fully understand, but I have never felt so cared for by a provider. From front office to back, the experience has been above all my expectations! I highly recommend this practice! 👌 …

  32. Grace Lott was extremely thorough and knowledgeable. She took the time to learn about my medical history and care about me as a patient. Highly recommend.

  33. I was able to get right in for an urgent problem. I saw my provider Chandler Rackley and had everything I needed in a timely manner. Very pleased. I’ll be glad when the mask mandate is lifted.

  34. I met with PA Chandler Rackley. She was wonderful! I’ve had MANY physicians write me off or only offer solutions for symptoms and not root causes. Chandler showed kindness and compassion from the moment she walked through the door. She …

  35. I have been going to Dr. Melanie Greene since she started Brio several years ago. I have not had one negative experience with her or any staff. She has walked with me through serious medical issues in the last few years with unwavering …

  36. I was referred to Brio by a coworker after telling her about calling a different practice in town and being told it would be 6 months before I could be seen. When I called Brio, they could see me almost immediately (the next week). I made …

  37. Brio does not care about their patients and emailed me a discharge letter with NO WARNING or explanation, this after putting me on a new Blood Pressure Medicine with no follow up. …

  38. I’ve been going to the Hawthorn Park location for several years now & can honestly say they are a good & caring doctors office. I’ve only had 1 issue in the past & that involved a scheduling problem which was resolved. The Dr’s are very understanding & genuinely care for their patients. Highly recommend.

  39. I was a patient 3 years ago and was considering going back due to a recent insurance change. However I just got a bill in the mail for an appointment I had 3 years ago. I called and they said that they were unable to send the bill until …

  40. The staff and physicians at Brio are the best I’ve ever received care from! They truly care about their patients health and well being, and are committed to providing the best care plan for every individual.

  41. My initial experience with Brio (3 years ago) was so-so. I actually considered finding another practice. However, when the downtown location was opened it was so close to work I couldn’t resist trying. I saw Chenille. And I don’t think I …

  42. I am so pleased with all of my experiences with Brio from the very first phone call to my last visit ! Everyone is so helpful and courteous on the phone and in person. The best medical office I have ever been to!! I would highly recommend anyone to go to Brio for any needs !

  43. The office team are professional, friendly and attentive. Paige, my Physicians Assistant is top shelf. Thorough, intelligent, fantastic patient communication skills, with a sense of humor. Highly recommend the Brio team. …

  44. All staff are kind and knowledgeable. They listen well and try to accommodate patients’ needs. I met with Caitlin Tucker, PA and she was able to help me understand my medical condition and determine the best course of treatment. She explained my situation in words I could understand.

  45. The staff at Brio is always friendly, efficient and eager to please. Typically, I’m in & out the door pretty quickly for a routine visit. Always recommend when asked for a physician or practice recommendation.

  46. I would have given one star review; however, after careful reflection on my time as a patient with Brio, I believe a two star review is more appropriate. …

  47. I went for my new patient appointment this morning and had a wonderful experience! The front desk, checkout, Dr. Caitlin Tucker & everyone in between was so nice, kind & welcoming! Highly recommend.

  48. Everyone, especially Paige and Erin, have been wonderful to my family. My husband survived Covid, and it was them who were instrumental in convincing him to go to the hospital. The thorough treatment that I have received has been superior …

  49. Your staff is wonderful! I saw Betsy RN today for the first time. She made me very comfortable and was thorough. Also showed tremendous compassion! You need to keep her around for a long time (and give her a raise)!

  50. I have been looking for a good practice for years. I started going here a month ago and couldn’t be happier. The doctor takes time with me and explains things thoroughly. All the staff is super friendly. I’m glad I’ve finally found the practice I’ll stay with.

  51. First time at this drs office. Alli was very nice and made checking in easy. Also Patrick was very cheerful. Hansel
    And Vanessa took the time to listen and answer all my questions and got me on a …

  52. Lovely, efficient office staff and medical assistants that work hard to keep the flow of patients moving and on time. I sent a message through the patient portal about symptoms I was having yesterday and promptly received a call and an …

  53. I just became a patient at Brio and have been so impressed with the friendliness of all the staff and attention to my health concerns and questions!!! Great job!

  54. Wonderful friendly staff, very thorough, and really took effort to individualize care and know me as a person. I felt well taken care of by the whole staff.

  55. Friendly staff, introduces themselves by name, and the interior is clean, classy, and elegant. Not starchy looking, not hotel lobby-like either. Bright and positive vibes in the waiting room. The coffee’s good. It’s Green Mtn K-Cups if you …

  56. I had a family doctor for years, until my early 30s. I absolutely loved him and was so sad when he retired. I then jumped around trying to find a primary doctor with no avail. I had a work friend tell me about Brio and then Covid hit. Well …

  57. I feel very comfortable at Brio Internal Medicine. Every staff member that I have interacted with has been very friendly and makes an effort to make the visit a pleasant experience. The clinicians really listen to your concerns and truly want to help improve your health. I highly recommend Brio Internal Medicine.

  58. All of the staff at Brio were very kind and helpful. Their service was prompt and I experienced no drawn out waits. Doctor Tucker was attentive to my concerns and addressed them with care and professionalism. I had none of the past frustrations experienced with other offices.

  59. From the entrance of being checked in promptly by a cheerful Patrick, then being taken care of by Makala, who was warm and friendly and professional. The service is always phenomenal. I have the BEST doctor at Brio with Sara Carter! She is …

  60. Quality Care with great expertise and sensitivity to patients questions to optimize ongoing chronic health issues.
    Only second time with Dr Barrett and she is a keeper. 🙌👍😄 …

  61. Today was my first visit with Ellen Norman. She was extremely thorough and listened to my concerns and questions. She also has a great bedside manner and is very personable.

  62. I have called twice in the past 3 months and once a year ago when I was not given an appointment for a problem that was urgent. One issue was a UTI, one was a flu, RSV and covid test, ( I did have covid) and one was what I told them based …

  63. After not returning calls about billing for over 2 months I reported them to the BBB. This was after they refused to let me speak to the office manager. They still haven’t called me and removed my access to my medical records so I cannot …

  64. DO NOT GO HERE!!! they will bill for every possible code they can. I was billed for two office visits in one day. They point blank told me on the phone that the only way that I wouldn’t be charged twice is if I wasn’t diagnosed with …

  65. I scheduled a 1st visit to me and my wife as preventive visit which costs would be fully covered by the insurance. I triple-confirmed it was preventive and billed to the insurance but for my surprise they diagnosed as regular office visit. …

  66. We have been at Brio for ten years. These Doctors, PA’s, Nurse Practitioner’s, RN’s and staff are first class. This group of professionals have given us the finest care. They are the BEST!!! The Navarro Family

  67. Wife and I really like Dr. Carter At Brio , Been with her for 10 years. Easy to talk to and comes up with a plan to any problems we may have. Runs a tight schedule. Never have to sit very long in the waiting room.

  68. My doctor is Caitlan and she’s very nice, I felt very comfortable with her. Also brio is one of the best doctors I’ve been to, it’s clean and they have nice nurses. I would def recommend this place to anyone.

  69. I love Brio and am thankful to have them as my PCP. And they take good care of my daughter as part of the Parkside family. However, I was extremely unhappy with my most recent sick visit with Paige. I’ve never had a bad experience with a …

  70. Dr Elizabeth Barrett was wonderful. She took her time and really talked with me. She went over my labs with me thoroughly. I highly recommend her and the women at the desk!

  71. I had my first appointment with Jennifer Walton and she was AMAZING. The most compassionate health care professional I’ve seen. She listened to me deeply and came up with a care plan thoughtfully. So glad to establish care with her!

  72. I love Brio! I have seen many different physicians and all great! I love the faith based foundation and how well organized they are. And ….. THANK YOU for the phone system!!! My only negative is that when I am sick, I have a tough time …

  73. I was extremely pleased with my first visit meeting and getting acquainted with Dr. Barrett. She was wonderful. She listened to my thoughts and concerns and talked in a friendly manner, which I appreciated very much. I actually left with a greater understanding of current medications and issues. Very happy with this visit.

  74. Front desk staff is very friendly and welcoming. Dr Barrett is amazing, she takes time to get to know you and explains what’s going on. The lab was amazing as well. I didn’t feel anything at all. Very happy my friend recommended Brio to me.

  75. Have been a patient of Dr. Carter for several years, following her to Brio from prior business. She is wonderful. I have always had a positive experience at the Hawthorne Park location. Staff has changed over the years but friendliness has …

  76. I have had a wonderful experience with this office so far. Everybody that you meet, from the minute you walk through the door, is so friendly. They were timely and fast without sacrificing personal warmth and care. The nurse practitioner …

  77. I cannot say enough great things about this practice! I just had my first appointment at the Hawthorne Park location, and I’ve already recommended them so many of my family and friends. The receptionist at the front desk (sweet gal with …

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