Brock Lawn and Pest Control

Brock Lawn and Pest Control Inc.

Douglas Brock Pest Control, founded in 1986, is a locally owned and operated pest control firm serving the panhandle area of Florida.

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Brock Lawn and Pest Control Reviews ( 250 )

  1. appreciated the timely response and attention given to my parents’ house and situation..fully explained what was going and what to expect..highly recommend!!

  2. They are a great company and they go out of there way to help you with any pest or lawn issues you may have, they are very friendly and are great at answering any worries you may have with any pest problems

  3. Good service and a competitive price. Good service and they always do what they say. As an absent owner for half the year, they always are accommodative and deliver service as promised.

  4. Awful experience. They are unable to get the service correct, even after meeting with two different supervisors. I do not recommend, unless you want to waste your time and money.

  5. I have been very impressed with every Brock man that has shown up here to treat my lawn very professional very knowledgeable and very easy to deal and very patient answering stupid questions from a crazy housewife

  6. Thomas did a very thorough inspection and believed that I was being truthful about seeing carpenter ants on porches and balconys when I shine a light on the wood floors so he sprayed thoroughly!!!

  7. Tremendous improvement in our lawn! It had brown patches and bald spots, and now it is filling in with beautiful green grass! Thank you, Brock Lawn and Pest Control!

  8. Great service. Highly recommend Brian as your technician.
    One and only issue, they do not reply to webpage submission for estimate or requested service. They do however answer the phone.

  9. Wanda in customer service was wonderful in getting me set up for my termite inspection and Keith the technician was informative and helpful. I would recommend Brock Lawn and Pest Control.

  10. Called them out to spray for bugs in yard. They sprayed with everything they had, iron, fertilizer, mold, and bugs. Killed all of the saint Augustine grass in the yard. Weeds are doing fantastic. Would not recommend

  11. It’s been months since the hurricane and my technician has yet to get a handle on these bugs. Comes every other week and still no relief. First time he visited my home he was rude, he has since settled down to just telling my son go get …

  12. I really trust Brocks to control all my pest problems after the storm we got over run with bugs looking for some were to go and Brocks took control and I have not seen a bug in my house yet. Thanks Brocks.

  13. Amazing Ant Control, Bills annually and will come back out if the colony moves back, however, it’s designed to eliminate them, however, in Fl, Ants are always on the move, Hats off to Brock for a winning method and not over charging.

  14. Called this morning (07/22) and ask if Mr. Brock would return my call- Still waiting on a return call. Called last week concerning my bill and left a message for the lady that handles billing – still waiting on that call.

  15. Brock is a good pest control company. They do a complete job and if you have any problems they will come back and take care of any problems you have at no extra cost to you

  16. The people really be any nicer. they are coming out to my house to look at my lawn and see what they can do for it. So far so good. It service a lot of the other houses in my neighborhood and they seem to have done a great job

  17. It is my belief that when the specialist arrives that he should take a walk through of the yard to determine the areas that need attention and the type of attention they need. Usually when he arrives he immediately begins to operate the …

  18. Well, just like every business in Bay County, after Hurricane Michael, there are no employees to work. So their service is suffering, suffering bad.
    The phone calls are not returned because of a “new” phone system. Loose …

  19. So very pleased with my experience. They worked very hard to fit me in so I could meet a deadline. The technician was professional and answered all my questions. Would highly recommend this company.

  20. So glad Brock got a new pest control professional to provide our service. We are extremely satisfied now that Emily provides our pest control service! Thank you so much Emily!

  21. Service is always good. Although within a hour after the yard was serviced it poured down rain. Tag on the door said don’t water for a couple of days. It rained so hard the any treatment was washed away. The weather was forecast for rain but yard was sprayed. ?????

  22. I was very satisfied with the service I received. I have been a customer of Brock’s for many years and they have always done a good job treating my lawn as well as my home.
    I. J. ( home in the Cove )

  23. Excellent service. They were on time and did a great job. The serviceman was very friendly and made sure he asked me exactly what I wanted. The price of the service was very reasonable. I give this company 5 stars!

  24. I have used this company for some time now for our pest control. We just added the lawn service and could not be more pleased. A really fine Christian company and supporter of First Baptist Church of Panama City.

  25. We have paid for the quarterly service and the lady that shows up has not a care in the world. Lazy with spray and we are fighting ants in rooms that don’t have food at all. I have complained about ants and we never get a respray or …

  26. Built a new home and moved into it in August of 2017. Hired Brock for for every service they had in a yard we had spent thousands of dollars on. They ALMOST KILLED THE ENTIRE YARD! Severe chemical burns everywhere. They put down iron and …

  27. Thomas with Brock has been treating our home in Miramar Beach for several years. A friend recommended Brock because as soon as their treatment began, pests disappeared. The same happened with us. It’s nice to be rid of pests!

  28. Very Professional and answered all of our questions, we just moved here from AZ and had lots of questions. We appreciated his patience and are happy they’ll be doing our service!

  29. Brock Pest control was great for years but this year they have been unresponsive. When I have a problem I call them and they may or may not respond. I sent them pictures of what my lawn looked like two weeks after they treated it and no response. I will be looking for a new pest control company.

  30. Great service technician always friendly and willing to help. He always makes sure I’m happy with his service and makes sure If I need any issues addressed. This company is the greatest and I highly recommended them.

  31. Before the hurricane last year I didn’t have any issues with brock But recently it was one thing after the other. I do understand that the storm affected a lot of people and businesses so I was patient with them. …

  32. Been using these folks for 5 years. They’ve made a difference in my yard, for the better. More grass in a difficult yard, less weeds, fewer insects. They are very courteous, on time and reasonably priced. Highly recommend.

  33. We are very pleased with our services provided by Brock Lawn & Pest Control. The issue was handled promptly and professionally at our home. Thank you for valuing your customers. We greatly appreciate your service!

  34. Brock service techs are always responsive. Office staff is always polite when we call with questions. Staff addresses our needs and sends out a tech to remedy the pesky problem.
    Thanks Brock

  35. Brock has taken care of my lawn at 2 address and pest control at my new address all the services are prompt and technician are courteous. Great business to work with

  36. Great service. However, on today’s visit I had asked for a call ahead when the technician was on the way so that I could let the dog out just before they put down the treatment. I did not receive a call so my dog had to wait a couple of hours before we could let her out in the yard to relieve herself.

  37. This company has always provided excellent customer service. I live 6 hours away from my vacation home that they treat and I can call them with questions or concerns and they respond immediately. Very professional and knowledgable!! -JH Atlanta

  38. Our Brock Pest control technician, Burton, always thoroughly explains what is needed for our personal pest control, he is always punctual to the set appointment time, and is always respectfully friendly. We have been Brock customers for over five years and will continue to always be.

  39. I called for estimated on Friday. Joanne was at my door Monday morning 8:30 AM. She was thorough in explaining the service and I signed up. Less than 3 hours later Marty was at my door to actually perform the work, spraying for Mosquito …

  40. Chris was punctual and very professional. He was also informative, and encouraged me to ask any questions I might have. He was quite personable and polite. This was his second time at our home, and look forward to his return in the future.

  41. We have used Brock Pest Control for almost a year now and they are always on time and responsive to our requests. Professional work and quality in ridding pests from our home. Thank you.

  42. Micha (MHayes) has been doing a terrific job staying on top of the weeds and fungus. The centipede has filled-in nicely in both front and back yards. He’s very thorough and always professional and informative whenever I happen to be home …

  43. First of all, Emily is very friendly & professional & goes that extra mile to answer any question you may have. She’s very knowledgeable of her work and makes sure everything is covered before she leaves plus she is very trustworthy in your home. I highly recommend her.

  44. Why isn’t there yet an option for less than one star? We have 5 homes that we signed up for service 4 months ago. We’ve continued to have pest issues at all homes and get the same lame excuses from the tech. He even made us sign up for a …

  45. Brian is always such a pleasure to work with kind respectful courteous it is such a pleasure to have someone come to your home and provide a service with a smile

  46. Brian, we had received a message that we would be receiving a treatment today 4/20, but it was a no show. Called back 4/21 they told me that the sprayer was close and they would get him to come by. …

  47. Will not be renewing my contract with Brock. I am not satisfied with lawn treatment provided each month. I called the office, and was quickly passed off to the manager. I called his cell phone and left a message, but several weeks later, I still have not received a call back. Very dissatisfied.

  48. We’ve used Brock Lawn and Pest control on our yard for over a year at our beach home. I had Tim come out to spray for pest inside and outside our home. What a nice man who appreciated working for a family owned business like Brock. I also enjoyed speaking with Stephanie to set up the pest control. Just good people!!

  49. They came out sooner than I had hoped for and advised me completely of the expected services and charges. I am already seeing dead bugs which is Awesome!

  50. Brock Lawn and Pest Control services our short term rental beach property. The gentleman was so nice and knowledgeable about different type of pests that we could have. They set us up on a quarterly treatment. I would definitely recommend!!

  51. They are amazing. From office staff to technicians. I started to have my yard sprayed for mosquitoes last year and was going to stop after a few months if it didn’t work. I live in Lynn Haven and they are bad here. In summer I can’t …

  52. Very happy with my service. My appointment was confirmed the day before. The service tech called on the way and showed up on time. They take the time to ask what, if any, pests we are experiencing and treat accordingly. The service techs are great.

  53. Technician is outstanding. Have expressed service is to be on Monday or Tuesday. The scheduler cannot seem to understand this. Many more times and I will be canceling my service for a company that understands my requirements.

  54. I’ve been using Brock Pest Control (including the previous company Genex) in the Florida Panhandle since 2007. The staff is excellent, the service is awesome and the product… safe for kids and pets but keeps my house bug free… is …

  55. Prior to arriving at my house, the gentleman checked my records for concerns. He brought something specific for the insects I have seen around my house. He gave me advice on small flies coming in from the drains. Spraying all around the …

  56. From my own experience, and that of others with whom I spoke, Brock Lawn and Pest Control provides terrible lawn care service. They were eager to take my money but terrible at actually doing anything, since I was a non-corporate customer. …

  57. Brocks have been servicing my property (lawn, shrubs and providing “bug” care outside and inside home) for 7 years. The staff are super friendly and caring. My lawn is so pretty! I am most pleased with Brocks and how they do business!

  58. Our experience with Brock and Tim started with a flea infestation after a renter left my son’s house. It was a very good experience.Ever since then. the rental house and our own house have been serviced for pests Tim is always punctual, curtious. and professional

  59. Mr. Presley from Brock did a through check of our home and the outside area. He was on time and very nice and knowledgeable. We have never had any trouble with pests such as termites or carpenter ants. Over 20 years we have had BROCK take care and protect our home and yard!!

  60. I was so glad that I called Luke. He did the research for us on our fire ant problem and helped us with our problem. He explained his product to us and why it wouldn’t work for our yard due to no sprinkler system to water it in. I want to …

  61. I will say this I moved back home to a case of serious roaches as never before they were on the job spaying every week or two until I do NOT SEE ANY MORE YOU COULD NOT GET A BETTER SERVICE ANY WHERE I KNOW I SPENT ALOT OF MONEY BEFORE I …

  62. I’ve been a Brock Pest Control customer for probably 30 years. Each tech who has serviced me over the years has always delivered excellent service. My current tech, Kyle, is always on time, very courteous and takes as much time as I need to …

  63. We built a house that was targeted for the rental market. We had used Brock to cover another property. One thing led t another and we did not get the pest control taken care of between finishing the house and the first renters. We called …

  64. Cheap…You get what you pay for. (I want to make note that we got this service pre-covid) There were several appointments completely missed with no call from anyone at Brocks to let me know that they needed to reschedule. I had to track …

  65. Great Service, Same day service Representative came out (Chris Waddell) discussed what I needed. Very professional and helpful. Chris Anders , very knowledgeable, friendly, professional Service Representative. Thank you for your service.

  66. Brian is so great, so glad he came for my service today!!!!!!!!! Between last times services with someone else in the company and him was like night vs. day, he’ll be back for a follow up in 2 weeks, THANKS SO MUCH BRIAN!!!!!!!!!!

  67. Our technician was very knowledgeable and thorough. After paying Gulf pest control 500$ and getting no results, we contacted Brock Pest Control. We saw results the very first day! Highly recommend

  68. Brock is a very reliable company with competent and polite employees. They call ahead to make sure they are coming at a good time. I am not quite at 4 stars with Brock because I do have still have some invasive grasses in my lawn. I have …

  69. Our technician Shawn at Brock has really turned our yard around. 5 Problem areas are now non-existent thanks to his expertise. He saved a newly sodded yard valued at 6K. Shawn knows this business. He teaches patience in yard care equals a lush and beautiful yard. Couldn’t be happier with our service!!!

  70. Brian is very knowledgeable and always willing to answer any questions and I bug him alot,keep sending Brian or people with his personality and knowledge and you will have a customer for life #Brian is the cats meow

  71. I have had brocks for a couple years now. I have grown to love the services I receive from brocks. Burton, our pest control guy. Has been servicing us since I started with them. He is always on time, very helpful and informative. Always …

  72. I’ve actually use them for quite a bit but my regular guy Tim quit can’t wonder why but the next guy actually walks into my home and tells me certain bugs cost more. I really don’t have roaches but I did have a person come stay with me that …

  73. I’ve been a Brock customer in one shape or another for about 4 years. Some of their products work great, others don’t work at all. Summary below: …

  74. Brock has been treating our yard since March 2020. Technician Shawn has been awesome to work with. Very detailed in his work and always reviews with me what chemicals he will be applying before he starts. Always places a sign showing lawn …

  75. We had have had Brock as our pest company control service for many years. We had a time where we thought we could manage it on our own, but no matter what we did, we would always have insects find there way in. I was so glad when we started …

  76. Kyle, our assigned service rep, was very friendly, professional, and knowledgeable. Brock Pest Control provided immediate service and excellent communication. I like the fact that we will have the same service rep for every visit. Bottom line… highly recommended.

  77. Brock’s Lawn and Pest Control service is like having a good friend or neighbor who cares. Kyle always provides good service and is extremely helpful. He lets me know if something isn’t right. Once, we had a leak in the yard. It turned out …

  78. Outstanding service! The Gentleman who does my lawn is Jason S. and I couldn’t be more pleased. I’m a fairly new customer and was hesitant to hire a lawn care service. However, after recommendations by several friends I gave Brock a …

  79. Curt is always on time and courteous. He asks if there have been any problems or concerns prior to spraying my house inside and out. He is very personable and the service is working great.

  80. We always get great service from our Brock Lawn and Pest technician Thomas. He calls several days in advance to set up a time to come by our house and is always on time. We have not had any bug issues since we’ve been using Brock.

  81. Brock has been our trusted company for Pest & Termite control, as well as servicing our Lawn for over 16 years. From office to servicing teams, they excel and have been wonderful to work with always fulfilling their commitments faithfully. We trust them and would not change services. We recommend them highly.

  82. We had our first appointments for yard and pest control. Both techs were friendly and thorough. They didn’t rush through their work. I am happy with the service as both arrived early and as new home owners here we have had so many no shows. This was a sign of good things to come.

  83. Emily serviced my home and her thoroughness and professionalism were fantastic. Having just ended a service contract with a nationally recognized firm due to their lack of responsiveness, Brock was outstanding all the way around. Thank you for a job well done.

  84. I signed a contract with Brocks back on March 9th 2012 because they were highly recommended local company, and I decided to work with a local companies to help sustain our community. BIG MISTAKE! I contracted for pest and weed control. …

  85. We have had the pleasure of having Kyle as our serviceman for several years now. He is always on time, communicates with us to make sure that we’re satisfied and informed, and takes the time to do things right. We also appreciate the friendly staff when we’re scheduling our appointments and paying our bill over the phone.

  86. Yes, we had a wonderful experience with Brock as always! I’m sorry I can’t remember the man’s name that came which had come previously, but he was absolutely wonderful, professional, nice, informative. He did a wonderful job as always. We …

  87. From my first phone call for information until the report was delivered to me, Brock Lawn and Pest Control was professional, friendly, polite, respectful, efficient and knowledgeable in every regard. We have used other services in the past …

  88. I have been using Brock’s services for 5+ years. They maintain my lawn, shrubs/trees and spray home for bugs. My lawn is healthy, green and pleasing to the eye! …

  89. Jason the lawn technician who services our yard does an outstanding job. He is always willing to answer any questions I have and often makes recommendations to help make the yard healthier and look better.

  90. I’ve used Brock for 3 years now. I have Termite protection and twice a year insecticide treatments. Brock technicians are always professional, courteous and give me plenty of notice. The insecticide that they use for me is effective and …

  91. My first contact with Brock was by telephone and the professional handling of the call was unusually good for these times. Chuck Waddell came to the house to explore my needs and left me knowing I was in good hands. The men doing the …

  92. Joanne came out to provide an estimate. She was on time. Very knowledgeable and actually saved me money by not suggesting treatment for Black Widow spiders because she didn’t find any. …

  93. It was a referral from a good friend. I had been with my other pest control for 10+ years. Finances made me reevaluate our bills and Brock was cheaper. It’s been since March 23, 2021 that I started service with Brock due to roaches. Amazing …

  94. Chris was amazing! He came in and did such a great job at our house! He was friendly and communicated everything he told us what he was using! I will absolutely recommend Chris every time! Thank you!!

  95. I have been a customer of Brock’s for many years. They have a great staff and we love our technician John Miles. We love their automatic program and John calls us prior to coming to make sure what a convenient time is for us. While he’s …

  96. Their technicians are knowledgeable and very professional. Fair price for products and services provided. Office staff are courteous and professional. They return calls quickly and are always ready to answer questions. Best company around …

  97. Shawn is the best tech ever! He totally cares about his clients and explains in detail about what services is being done and why. He’s very professional yet personable.

  98. Brian with Brock Pest is great! He is always very professional and does a great job. We had a bad ant problem and since his services they are no more. Big thanks to Brock Pest!

  99. Craig was our exterminator when we lived at Panama City Beach and now at our home in Marianna. He is very professional and we never have any problems. We are on the Brock 365 plan which prevents insects at our home.

  100. We have used Brock’s lawn pest control services for several years. Timothy “Shawn” Hurley is our technician and is very professional, conscientious and diligent in the care of our lawn. Shawn has warded off a pesky fungus, mole crickets and …

  101. Not happy with the treatments. My next door neighbor and I had our grass put down by the same people at the same time. He uses a lawn service(which the mower has been used on numerous lawns). We use our mower on only our lawn. What I …

  102. Brian is always timely and so polite. He works efficiently. Our staff at Sunny Hills golf club highly recommend not only Brock Pest Control but we recommend asking for Brian.

  103. I could not be happier with my service with Brock! My grass had been a struggle for years, patches of grass would die no matter what I treated the yard with, fungus and weeds were always an issue. I hired Orkin and the yard was even worse …

  104. Brian was excellent. On time, professional service is what I experienced. He was friendly, willing to answer questions and I was glad I called Brock. My daughter recommended them to me and she was right. Excellent people work with this company.

  105. Both JoAnn and Kyle were very professional and have us great value for services rendered. We will be using them from now on. Also Brock was the first company to call me back. The only company with personal who knows how to talk to possible …

  106. Brian is always so precise and helpful. He took over our route a few years ago and I’m so thankful he did. He never leaves a job undone. Always a pleasure speaking with him. He’s always so polite and has a smile on his face. He is why we continue to use Brock pest control

  107. Chuck was very efficient and explained charges and services. Brian was friendly, professional and thorough in placing of termite traps and spraying. They were both a pleasure to deal with.

  108. My place of employment has been using Brock for years now. We recently had a concern with wasps building nests outside the office and I myself was stung. Ouch! Once Brock heard we were having issues they came right away. Mr. Perry Bryan was …

  109. Always love when they come! Brian is always considerate of our schedule and our patients. Very knowledgeable on types of bugs and what to use on them. Would definitely recommend him to anyone looking for pest control!

  110. I stopped by just to ask about the Bahama shutters. I was very impressed by Stacey who was so helpful and informative. She told me about how Brock’s is a family company started by their grandfather. After talking with her, we’ve decided to have them come out and assess our yard after the holidays, since we need a yard care company.

  111. Brian with Brock Pest is FANTASTIC. We live in FL so we have 2 choices. Hire pest control or have bugs. Brian does exactly what we pay for , he keeps the bugs from moving in and becoming nonpaying tenants!! He’s awesome 5 of 5 stars !!!

  112. Chris is always very thorough and makes sure we are not having any issues. If we do he rectifies it immediately and makes sure there are no other issues. He is also concerned about us as people and not just our “bugs” If we have any …

  113. Zero communication when they’re coming. Still had ants and definitely still had fleas. We bought products from Lowes less than a month ago to get rid of ants and fleas which are now finally gone. Billed for a service I didn’t receive; my …

  114. We’ve used Brock services for many years. Brian is awesome! Always on time, does a thorough job and provides great customer service. Always pleasant and friendly.

  115. It is always a pleasure to speak with Brian when he comes to service our home. He is friendly, professional, and goes above and beyond to ensure we are satisfied with the job he does. He takes pride in his work and enjoys a moment or two …

  116. Both the salesman (Chuck) and the technician (Jason) were incredibly knowledgeable, very professional, and friendly. They were both willing to take time to explain things – which not only helped me understand, but also demonstrated their …

  117. We have been with Brock since May of last year for both pest control and lawn care. Our bug problems are solved and they have turned our yard from a terrible mess of weeds and spiky things into a lawn you can walk on barefoot. Jason is …

  118. Very happy with Brock Pest control, I use them at my home and for my business. All of the office staff is friendly on the phone and our Tech. Chris has been and is always helpful. I will recommend you all to friends. Thank You…

  119. Very professional and reliable service. We have them come out once a month and could not be happier with the service and quality they provide . Communication is excellent

  120. Professional and personable service techs. We have been fortunate to have had Brian for the last few years. Brian is always on time and respectful of our home. He always calls prior to the appointment to inform us of his exact arrival time. We would not hesitate to recommend both Brock Lawn and Pest Control and Brian.

  121. Brian Willis has been our agent for quite sometime now and I can’t praise him enough. He is prompt, courteous and extremely informative each time he services our property. He is super friendly and always professional. It is very obvious …

  122. I am seriously disappointed with Brock after using them for many years. I called this morning trying to get a termite inspection on a property prior to purchase. I was informed they no longer perform these inspections. Its unfortunate …

  123. Spraying my yard for two years.. terrible service…weeds everywhere and they blame me saying I water to much…truth is they don’t spray like they say …my neighbor watched them pull up to my yard and put a sign up and drive away 25 …

  124. Brock is BEST. They responded to our urgent situation with fast high quality service. Christopher Hudson and team provided the best treatment options at a very fair price and expedied work to meet our contractor schedule. …

  125. Brian is our tech here in Liesure lake and he has been awesome.. We have have been using them for 3 yrs now and he’s Brian has seen to all our needs! Highly recommend

  126. Once I had a concern about them spraying my yard while it’s was pouring rain, I called and was told if I didn’t see any difference in weeds they would come out and respray after three weeks . When I called back I was treated rudely and …

  127. I cannot say enough about this company. They manage our personal home, our rental properties, and we’ve never experienced anything other than professionalism. Not to mention the personal touch that they add. My father in law lives in …

  128. Said goodbye to my friends at Brock this week. I have had a wonderful time working there this past year and have gained a wealth of knowledgeable, as well as met many kind folks around town that I have had the pleasure of servicing their …

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