Brookwood Baptist Medical Center is dedicated to providing advanced, compassionate support and treatment care for every need. We understand that each medical condition requires timeliness of care and specialization, which is why we offer the largest network of health care in central Alabama.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
2010 Brookwood Medical Ctr Dr, Birmingham, AL 35209
A complete and total disaster of a hospital. My dad died there November 28 and my mother still does not have a death certificate as of January 20. Since a lot of institutions require the death certificate to continue paying checks and to …
awful
Friendly staff
This place is horrible
It was ok.
Quick response time
I hate hospitals!
Extremely organized and friendly
You people should be ashamed of yourselves!!!
Love Dr. Childs
great hospital, great service
Don’t come here with an emergency. You’ll die.
Worst hospital to be at , Understaffes and old building . A
Very rude and uncaring to how they make ppl feel
Amanda R.N. 3rd Floor NURSE VERY efficient
Not a good experience. Don’t come here
Great hospital, kind staff and doctors!
who ever I spoke with in HR is dumber then a box of rocks!
I wish this place on all my enemies
Welp, I Love this place, valet parking, friendly staff, also they have food options
The staff has made me feel like family this is the only hospital i come to
Useless staff.
Really scraping the bottom of the barrel here, go anywhere else.
Only complaint is the room we stayed in after my husbands surgery on 4 west desperately needs updating.
Doctors will not listen to the patient! Everyone is not a drug seeker!
BEWARE!! Employees parking in handicap spaces with no obvious handicap. I witnessed two this morning!!!
Good place for heart.I am doing ok after procedure.
Wonderful facility, Drs., nurses, and staff!
Excellent care!
My 19/yr old , myself and many more love ones born there
Love it
Brookwood hospital is a top notch medical facility in the Birmingham area.
Very friendly staff had a knee replacement. Doing great.Thanks Dr Bramlett.
There needs to be geriatricians and palliative care trained providers at this facility.
Doesnt deserve a 1 star ,I can easily see why the ratings are so bad !
Overpriced and underperformed. Made me wait forever, no attention to the patient. Will avoid at all cost.
So I’m here now with my brother in the ER been here for 3 hours now very bad customer service some of the RN’s are very rude I never had this type of service I won’t be back here!!!!!!!!
Horrible experience at Brookwood Baptist Medical Center!!!!
I guess they do not mind losing 4 patients!!!
NEGATIVE 10 STARS
I Love working here. All you have to do is speak your concerns and there is always someone to help.
Way too cold in the hospital, so cold everyone I spoke to complained!
Staff was all super nice and helpful!
People in my family. (including myself.). have been. (in, and./or out.). patients there..my niece’s were born there.
Tremendous hospital, the staff is very committed to patients and the public. I loved the service is quality !!
They help sick people, here… But, I despise the way they run the parking deck,& there are not enough handicapped parking places !!!!!!!!!!!!!!
My partner has been laying in the Er since last night and was admitted and is still laying there waiting for a room what is up with that
Terrible hospital. Money hungry insurance scammers. Go to Grandview if you want a great experience.
Went to the emergency room for my wife she was happy and talk highly about them there and she would go back again thanks Brook wood Hospital
The lady in the information desk is rude and shouldn’t be the first person you see … I will go somewhere else next time … 2pm on today March 24th …
The worst hospital I ever been too emergency room takes four hours Beene in pain for a while people out of order skipping me.
I definitely love brookwood hospital they have the best ObGyn ‼️
Very good Hospital went here for some stomach problems I was having and they fixed it very quickly nice and helpful staff I like it A lot
Pretty sure physicianbillpay is a scam
Heart surgeon and staff took exceptional care of my dad with his heart surgery.
Worst hospital EVER!!! Staff is so rude and unprofessional idk where they get the from but they all need to be fired and take the board again!!
Always seen in a timely manner. Nurses are A One. Always run test: Xrays, labs or CT Scan to get to the problem
The staff is incredibly lazy and rude, they don’t return phone calls, they discharge patients without information they need. Overall experience…less than zero.
Staff was professional and attentive. Dr. Tierney was very professional and answered all questions and took his time to make sure we understood his information
Hospital LOST colon specimen of relative. Had been removed during surgery. Could not test for cancer. Very disorganized. DO NOT GO HERE.
Unfortunately had to make two trips in a year to emergency room. Always seen fast. In and out. Great docs and staff.
I had jaw surgery here a few days ago. very professional and a friendly staff. would definitely recommend!!
So I was at the ER last night and they put me in a room. My husband pointed and said what the heck is that… after been in the room for a few hours, we looked and saw this…JUST 🤢 NASTy….Someone else blood bag!!!!!! …
The worst service possible I am writing this review from the waiting room as we speak.. I have been sitting here for 2hours I have not been seen by the triage nurse or anyone .. people who have come in after me were seen immediately I listened to their reasonings for being there and they were not life threatening
Very pleased with BROOKWOOD.MY HUSBAND Has stage 4 brain cancer and the inviroment is clean.atmophere very quiet.Each nurse he had was extremely nice and took the time to answer any questions we had.very pleased!
Surgeon awesome, the staff is not being lead well. Attitudes and moral are bad. VERY disappointed with the hospital and will not return for services or lack there of.
We’ve used Brookwood medical center for close to 50 years. It’s convenient and staffed with many of the best doctors in the area.
Always very pleased with my visit to OBGYN South. Friendly helpful staff and the best doctors! Highly recommend!
Not a good experience staying here for IV medicine. Waited 15 hours after being admitted for something to eat. Ridiculous.
My husband came in with high blood pressure and pains in his chest. 7.44 hours later still waiting to be seen. Absolutely ridiculous
In hospital for bipolar, treated me with care , cleaned my room daily, food not bad and I was taken care of by some awesome doctors and nurses, therapists and the ones in training, Thank you Brookwood ! I will go there again.
The staff was very friendly and we had an overall good experience.
This place sucks. Nurses suck everything sucks. Still here actually I’m upset I didn’t bring a bed and some food. I hope they don’t charge me rent. Been here for hours and still in the waiting room. I see why they don’t take appointments
Brookwood Diagnostic Center suite 100 -st Floor around 12:05 and @ 1:10service at the desk in the front taking temperature 🌡, She Aloud this Older Lady to have her Daughter and Granddaughter to go into the office but I couldn’t go in with …
I’ve had 2 major surgeries at Brookwood and received Excellent Care in all departments. From one department to the next I was taken care of by caring professionals.
Respectfully clean and neat. Parking is fair
My husbands belongings couldn’t be located when he was discharged. A week later I was told that they were in fact in Security, security said they were not, was told they would be mailed to us, 7 days later nothing. It took 5 days for the stuff to be located. Ridiculous.
Blood in the hallways . Won’t tell you where your loved one is located. That’s 2 big RED FLAGS wouldn’t come here if my life depends on it place would let you die
Good luck in the ER, people here get 6+ hr wait times. Never have I ever seen people leave an ER clinic.
Listed as one of the most expensive hospitals in the country… they definitely try and get every penny they can out of you. Just do your research before you decide to make this place your primary hospital.
Literally sitting here right now with my fiancé as he’s in pain!!! Been here since 11pm it is now 3:30am and they have yet to do ANYTHING!!! Worst experience ever! And their emergency room employees are rude and don’t really care for their patients!!
Me and my husband was here since 5pm in the emergency room and still has not been seen everyone else who came after him was seen and we are still here its 10:53 come on now
my mother had surgery there and they took care of her fantastically up until the last day when she was waiting on her dose of morphine and she never got it she had to go to the head nurse station to complain and they tried to tell her that …
I would absolutely NOT recommend this place whatsoever. Terrible service for covid patients and beyond rude. You would have better luck anywhere else. Absolute worst I’ve ever seen. I would give less stars if I could.
Doctor was so rude to me. I’ve NEVER had anyone speak to me so unprofessional before , it was shocking . I will never go back there , Doctor John Burke was so unprofession and I do not like someone talking down to me or treating me as if I’m stupid .
I came here because my back was hurt picking up a 2 gallon gas can 12 way full. They did xrays and said nothing was wrong. I know my body i know something is wrong i can not even bend over and barely walk. They get a big fattttt ZERO from me!!! This place use to not be this way….
Do not take your family there. The nurces in MICU will mistreat your loved one and talk to them in a terrible manner while they are there sick.
Worst hospital ever!!! There are too many people that work there that are full of there self. The patients are more important than these snobby people. They think they are too good for everybody. There are more humble hospitals in town who actually care about you.
If I could give this place negative stars I would. This place not only has had multiple people pass away due to Covid (including one of my good family friends) but it is unsanitary and has terrible customer service. What ever you do DO NOT go here.
i was born here and i always come to visit the societies and staff in the main hospital and the medical plaza i love it. but they could use a more modern facility like grandview. you guys made a terrible decision to merge with Princeton Baptist Health
Very poor service! Patient rooms are not very clean. This place needs an overhaul starting with management! All the nurses are very nice! House keeping are very nice! The people who work in dining are very nice! They are just lazy!
My mother was discharged today 12 /22/21 discharge instructions were so unclear called to speak with nurse on second floor told me good luck I’m like are you serious horrible experience
I had outpatient surgery today and everyone that cared for me was excellent. So very nice and caring. I came out of surgery feeling very good and they were all so kind. Thank you.
I had a open abdominal myomectomy in 2015, and a baby recently in 2016. I have gotten the absolute best care possible, and have been very well treated. No complaints whatsoever here.
My husband was transferred here and I have been very pleased we live almost two hours away and have two small kids I know when I have to go back home he will be in good hands while I’m away… while he was in CCU nurse Jacob was nothing but nice and caring… He was really good to us… all the nurses and staff has been..
Not sure what is going on with this “medical center”. I’ve received numerous odd phone calls from someone claiming to represent Brookwood Baptist Medical Center”. Other than claiming to represent the Medical Center the caller provides no …
The Talladega facility is not equipped to treat anything more than a common cold. If you go to the ER and need to be admitted please ask to be transferred. They only have 1 doctor and she has the worst bedside manner and doesn’t have a clue what she is doing.
if i could give this hospital 0 stars i would. My dad died of covid in this hospital and the nurses and doctors were so rude and awful. I wouldn’t send my dog here. Horrible experience
I was there and I broke my tail bone….the longest part was whenever I first got there….I got there at 8:15 pm and got back into a room close to 10….once I was there the doctor came in within 10 mins…I was given a pain shot within …
I would give 10 stars if I could. I had a hysterectomy yesterday, the women’s center is great. The nurses I had were all fantastic.
The only reason there is one star is because I have to pick at least one. Dr.Ajouha or whatever the sp. is, called me refusing treatment to my dad in the ER. Told me he was having him put in Nursing home by Monday. Call was on Fri. Now …
Long story short: procedure to be done. Humana says it’s covered. Brookwood nurses says it’s covered. I didn’t think I’d be getting screwed out of this situation, I didn’t document anything nor did I record conversations; should have. …
Went with my mum yesterday July 23rd at 12:30pm and the lady at the entrance was very rude and I would say ignorant. The moment she saw my mum’s name and realized it was an African name, the next thing she said was does she understand English? That did not display any form of professionalism and was plain out rude.
Ok so I understand it’s 5:15 am but I asked fo coffee and get told there’s not any made ! Umm you don’t know how to make coffee babygirl. I’ve never had a bad experience here but I want coffee. I mean they dang sure won’t let you smoke here …
I’ve been in the er for over 4 hours and have watched the entire ER go from empty, to full, to back empty. The receptionist can’t explain anything and they also left my CONFIDENTIAL PAPERS ON THE FRONT DESK WITH MY SOCIAL AND INFORMATION ON IT. WORST HOSPITAL EVER!
I have visited Brookwood for over 20 years. Had an emergency room visit for a broken finger a few days ago. I waited about 5 minutes before they called me to triage. Took me right back, took xrays, saw the doctor all in less than an hour. Everyone was so nice and professional. I LOVE BROOKWOOD.
I just wanted to take the time to give the staff in the micu a huge shout out from being so attentive to my needs and so very sweet and kind thank you latasha haley ashley and the late comer author Melissa and all the people in respiratory …
Outpatient surgery is a joke. Twice I have had my wife there at the time given only to be told, after they hooked her IV up and started billing my insurance that her surgery was 5 hrs later in the day. So she lays in the holding room for 5 hrs NPO for nothing other than a reason they have to bill my insurance. Don’t use this facility.
Pretty sad I was paying on a bill for 2 yrs and got behind 2 months but caught it up before 2 months went by BUT THEY TURNED ME OVER TO COLLECTION THATS WHAT THE BIG WHEELS DO TO US LITTLE PEOPLE BUT IM REPORTING TO THE CONNSUMER AFAIRS …
My daughter in law came in bout 8pm 2/14/18 with her water broke and in pain and this is the most worst experience ever it takes 30 mins or longer for a nurse to come in and my bestfriend came to this same facility here almost 3 months ago …
Drove an hour to get my mom here with Chronic Pain. 1st there was not a wheelchair in sight, young black guy ER department was watching the game, I asked him where is a wheelchair, took him 30 minutes to get one, then I asked what was …
I do not recommend this hospital, at least not the ER! In late August, my mother, a 94 year old copd patient, aspirated on some thick liquid and so I had her taken via ambulance to Brookwood Hospital, as we had had a decent experience there …
Wonderful staff, great facilities, they have taken good care of me many times over the years. I would always go back here for medical care. A few years ago I was gravely ill with a rare illness that was very difficult to diagnose. Dr Favor …
I used this facility when I had my older son. Nurses were all nice to me but there was one black woman who comes in for light dusting, purposely dusted off the TV mounted on the wall directly above my 1 day old son. She even looked to see my reactions. I’ll never forget that incident and never gone back for anything else.
Well my story starts with dr. Robinson, Robert. I have been having trouble with my neck he did the 3rd surgery on c4567 and whent in from the back of my neck. Now I have a LG. crater back there and still painfully. I also asked him to look …
If I could give 0 stars I would. I been here twice for er visits this year and they could care less if you need help or anything. Will leave you unhooked from machines, my own husband had to figure out how to hook me back in more than once. …
Dr. Long is an awesome, caring, attentive, experienced doctor with GREAT bedside manner. Dr. Long is always there to patiently answer any questions you may have. Also, I was admitted to the 2 floor and had two great nurses JennA, RN and Felica, RN.
Godawful customer service. Was told contradictory things by multiple people in the same department, they have refused to allow me to access medical records via the online system that they advertise that they offer and are insisting on me …
I had an MRI done here, and everyone I talked to was extremely nice and helpful. My MRI technician was especially helpful. Everything went smoothly, and I immediately got my test results back. Very pleasant experience.
Dr Mike Rowland and his care staff are amazing. His care is as attentive as my primary care doc. I would recommend him to anyone for endocrinology work. His staff is always welcoming and attentive as well. Ms Rosetta is one of our favorites. Go Citadel Bulldogs!
After how the receptionist just laughed at me, after I told them my dad’s doctor is from there, when I was trying to get an idea of who called me…… …
Worse hospital food I’ve ever seen. Dr. ordered me food replacement shakes and 9 meals later I never saw them. You would think with the virus they would be set up for patients to receive mail but no my family sent me supplies over night and …
I have always gotten the best of service, and excellent staff treatment at Brookwood. I have had heart artery by-pass surgery, prostate surgery, and several other things done in recent years. I have never been treated any better in any hospital. I can recommend Brookwood highly.
The wait here was entirely too long. I came in for a mild case of dehydration and was in here for 6+hours. Patients have come and gone whilst I STILL am waiting to be seen by the doctor to be released. Meanwhile, the staff moves around idly …
Don’t go here if you’re pregnant. 24 weeks, fell and had back and abdominal pain and waited over 5 hrs in the waiting room to be seen. …
Can someone from Administration please contact me via email regarding my son who was admitted into the Psychiatric Unit? I need him home ASAP due to medical reasons and la k of care he is getting in here. My email is …
-11/10 Very unprofessional staff. I understand that you’re understaffed and overbooked, but that doesn’t excuse you from taking your job seriously. For doctors and employees that spend so much time here, you have a very poor …
I made a mistake by paying extra for medical records and I have tried for hours and days trying to find out how I can get my refunds. It’s a mess.
Er experience terrible. Staff rude. When I visited the ER the nurses acted is of you where not a person. The doctor came in absolutely cut me off when I was trying to tell him what was wrong. I ended up going To UAB!! Wonderful experience at Gardendale UAB ER!!
Had to visit the ED a few weeks ago, I was very satisfied with my experience, I’m having surgery there tomorrow, hoping all goes well! Y’all are great, and you all are heroes in my book!
I totally understand there are rules to everything with this virus going around, but in the main entrance to the hospital I have been subjected to a woman that does not need to be working in public the way she treats people. She is rude and …
My wife came in for thyroidectomy. The Dr’s and staff have taken great care of us. The facility is a bit dated in spots but it looks like they are remedying that now. My family and I have used Brookwood for many years and never had issue one.
I arrived at the ER with symptoms cohesive to gall bladder issues. I sat in the ER for 2 hours before a nurse came to speak to or check on me. I waited for an additional 45 minutes before a physician made it in to introduce himself. Blood …
Absolutely horrendous. Went in to the ER with severe back pain. Was diagnosed with an unknown upper respiratory disease (even though all lab work came back negative) and was prescribed cough syrup. Stayed in pain for weeks later (and no …
To start with, our family has been using Brookwood for over 20 years. My wife has been seeing Dr. John Morgan for that long. We have used the ART fertility program. Both kids were born at Brookwood. I have had two back surgeries and one …
I was admitted Friday to Brookwood thru the ER. My room number is 287 and the room was not sanitary; floor, air condition unit and IV pole. I asked the charge nurse, Denise, to be moved to the 2nd floor but on the women’s floor. She stated …
I’m was admitted this morning at 530am all ER nurses were wonderful so I didn’t mind that I had to sit in an ER room until almost 2pm. However now that I am in a room my rn’s name is Sonia and she is very rude and has absolutely zero …
I had a wonderful experience at the Women’s Center with our first baby. Their staff was wonderful, caring and sincere with their care. Dr. Aultman is hands-down the best OB/GYN I have ever had. Thank you for a great experience, we will definitely return to Brookwood for baby #2!
Their ER staff is not attentive. I waited hours before I was helped. I was told they would bill my insurance but never once did they tell me they did not accept my insurance and that they do not have a contract with my insurance company. …
I haven’t ever recovered from the treatment my dad received here and he died in this place I wish I would have followed my first mind and taken him to St Vincent’s or Uab. I once had the highest respect for this place delivered a child here …
Nicu is a beautiful facility.. And we loved Dr. Mena, unfortunately he was out of town 80% of the time we were there. And we were happy with 50% of the nursing staff. But! One doctor to remain nameless out of respect for brookwood, …
My father was absolutely ignored and tortured for 3 months. He passed away on 11/26/18. Actually, I’m thankful. He’s no longer suffering due to the negligence of the Doctors, nurses, and staff. …
Great pay but company is so unstable you won’t stay long. Every 2 yrs, they methodically eliminate all their high paying & middle mgmt positions – replacing them 2 yrs later with entry level positions with lower salaries. …
I am a seasoned medical professional. I had a horrible experience with this hospital. My brother was discharged with a blood clot in his heart and in Atrial Fib even though we requested a longer stay due to his unstable condition. When we …
My mother had a successful neurosurgery by Dr. Capel. She was in SICU for 3 days – the RN Ryan was a wonderful nurse‼️ The doctor transferred her to 4th floor – one RN to only 4 patients. They drugged her every PM until my brother stopped …
Ok get the COVID 19 rules, but when I’m the medical person who has traveled from out of State to be with my loved after surgery, one would think I would get more instruction somehow on his proper post op drain care than only a numbered …
Visited a friend 84 y.o. around lunch time. The level of care provided is not even baseline. The RN doesn’t know the between a bedpan and a urine collection hat for the toilet and insisted it could be used effectively. A PCT did BP check in …
Simply Amazing Hospital. All three of my children were born here, family members have had surgery here and this is my second surgery here. The staff has always treated us as VIPs. The food for patients and in the cafeteria has never …
DO NOT COME HERE!! I’ve been to the psych and the nurses don’t care about none of us. Most of em have attitudes and most people are in there because they needed help, we don’t need you to make us feel worse. All you do is sleep and watch …
Went for endoscope cancer removed my entire reproductive system,Done by the best oncologist in the Birmingham metropolitan area. My 3rd surgery there and my first great nephew was born there, then my first great niece. We have 2 hospital’s …
I found this place to be a HELL HOLE…I was assured of a male prep nurse for a urological operation in 2009..I was to have a spinal so be fully conscious as the prep work was being done. When a woman named ESTELLE MURDOCK came into my …
I would not recommend this hospital to anyone. On September 4,2013 I had a robotic laparoscopic total hysterectomy. On September 12, I returned to the doctors office because I was having complications. I was given a prescription and told …
Don’t waste your time going to emergency! My husband went there today with severe facial pain and swelling, chest and arm pain. They did absolutely nothing to determine what was wrong! He was at the doctor yesterday and given antibiotics …
My loved one was dying and only had a few days left when I last visited her here. I had signed in, had my temperature taken and was given the visitor sticker like normal. I got to her room, but forgot something in my car so I went back down …
If I could rate a 0 I would, one of my family members went in late Monday evening to be admitted to the pysch ward for evaluation with meds currently on for depression/anxiety, 12 hours to be finished with intake, never given meds, didn’t …
This is the worst experience I have ever had during a pregnancy. Went in with active labor was seen by a Dr that has never seen me nor asked about my medical history. Dr Mackenzie told me I was having Braxton hicks that were consistent and …
We have been here often (never for an emergency or surgery – just regular checkups in the clinics) and have always been well cared for. We find the place to be very clean and the people nice and friendly. We look forward to having our first child here.
My dad has spent the past several months in and out of Brookwood because of his lung cancer, brain cancer, and spinal cord cancer. The staff at this place is ridiculous, especially the nurses on the cancer floor. If it weren’t for the …
My mom just got a hysterectomy and endometriosis removal today. The staff is absolutely splendid and friendly, and here to help her with everything and not a single one has acted inconvenienced by us. Dr. Childs was amazing doctor and everyone is very professional. Also, the surgery went very well!
I’ve been a patient of doctors at Brookwood Medical Center for 12 years now. The doctors, nurses, and staff have always been superb! My family members continue to receive excellent care at Brookwood. My mother is in the SICU unit at this time, and the staff on the 4th floor has been amazing!
I came here with my husband on the 5th due to my husband vomiting,diarrhea,and stomach pain. The e.r did a ct scan that showed his small intestine was enlarged. They admitted him that day. Now we have been here for 3 days and still there …
Wife barely made it to the ER after allergic reaction to medicine for pneumonia. She came in stating she could barely breath, and was in a panic. Asked her to take a seat and then came 5 minutes later to check her vitals. After that we …
Husband admitted for heart cath….excellent staff…have used this hospital for years and have most always had very good experience. Nursing staff very professional and attentive as well as the physicians. The charge nurse even came by to …
The worst experience I have ever had in a hospital experience. I was admitted for severe depression and the possibility of suicide. Totally unorganized staff. I felt more like I was in prison than a hospital. Froze to death the whole …
I brought my daughter to the ER last night with abdominal pain. She was given an IM injection of toradol with a 20 gauge needle and he buried it to the hub. She is very tiny and in no way should a 20 gauge needle be used on a 115 lb …
I went in at 10 pm and did not leave until 6 am! i had my nurses swapped on me 4 times and i only saw each nurse one time. i saw the Dr for maybe 1 minute, she asked me 2 questions and then i never saw her. we had to walk to the lobby to …
We’ve had two babies delivered by the Brookwood staff. Both experiences were 100% positive. Every tech or nurse or admin staff or doctor who was involved in delivery or participated in the post-operative care process was friendly and helpful. This reflects well on the people who hire, train, and manage Brookwood.
My experience at Brookwood was horrible when they placed me on the 5th floor 05/02/19, to recover from having my baby. The nurses were rude and racist during my stay. I also notice they were using the intercom speaker inside the room to …
I was located in the psychiatry section of the hospital I was getting ready to discharge and I noticed one of my t-shirts was missing out of my bag so I asked if he (Nurse Barry) could check one of the other rooms to see if it was in there …
DO NOT COME HERE! My father had out patient surgery at Brookwood and was sent home the same day. He returned to the emergency room later in the day because of extreme pain. They sent him back home three consecutive days when he told them …
Behavioral health staff doesn’t communicate at all, just dumps medication on the patient, whether it is needed or not. My loved one has been kept far longer than necessary without any explanation from the hospital staff. We are currently …
Never have I ever had a doctor to tell me my test results are negative but you have something. It’s either I have it or I don’t. If both were negative why not take the extra mile and do blood work? …
My dad is currently in CCU at Brookwood. He’s was on a couple other floors before being moved to CCU due to his condition declining. I was there alone with him this morning when his BP bottomed out and he became unresponsive. He was on the …
I had a wonderful experience the second I arrived. The medical staff were kind and professional. I spent 3 days in west and my Care was beyond magnificent. They covered every issue. Loved Dr Paisley. He actually listens. Thankful for Brookwood
The worse place to ever go for a emergency i have been sitting in the emergency room for 5 hours now along with other people that have waited about the same time as me no sense of urgency and seem like they don’t care i would never come …
I was impressed with my birthing experience with Dr. Roneisha Thomas in 2011. Her nurse(s) made sure i was comfortable from the time i got to my room all the way up until i was discharged home. I wish I went back with my second pregnancy …
To Whom It May Concern:
I think it was a bad decision to merge Princeton Baptist Hospital with …
My fiance was admitted here two days ago to an inpatient program. He arrived at approximately 1 a.m.. He immediately was placed in an empty room and made to sit until 5 a.m. with no amenities including his usual medicines such as blood …
Brookwood provided me with excellent care that exceeded my expectations. Everyone went above and beyond to ensure my surgery went well without delays and complications. They did all they could to make sure my comfort issues were addressed. …
I will never willingly go back to this place. I went in for a tilt table test and after having all the symptoms and passing out and everything the quack of a doctor came in and seemed to me to be insinuating that I was faking it. He was …
What a great experience! My father had surgery at Brookwood last week & I was most impressed with the staff. All were kind & knowledgeable, taking time to explain the surgical process and keep in constant communication with my family. I would highly recommend Brookwood & appreciate the excellent care they gave my father.
My 90 year old father in law was in a car wreck and ended up in ICU. For the most part the nurses were incredible and so nice to my father in law except for one nurse named Kim She was incredibly rude, she ignored questions from my …
My husband went from the cardiologist office which was about 15 minutes away, to ER at Brookwood and they were ready for him when he walked in the door. I dropped him off and by the time I gave valet parking my car keys and got in the …
Delivered our 4th child here. And I can say it was the worst experience of my life. From the moment we walked in. Unorganized and unprofessional. From the receptionist to the nurses and the anesthesiologist. It would of been better for my husband to deliver our child at home.
–Update 1/15/19–
My father has had several more visits to Brookwood and I nothing good to say …
Today I went for an MRCP in the outpatient center and they couldn’t have done a better job. I’m a very difficult stick for IVs, but they did a fabulous job. It was a gentleman and young lady. I recently changed my PCP to The Brookwood …
I went here voluntarily for some mental health. I arrived and was wheeled to a covid unit where I waited in isolation for 3 days in a green jump suit. Also know that even if you come voluntarily you cannot leave until you test negative for …
My dad was sent here by the cancer doctor 2 building a over for blood transfusion 28 hours still waiting to be released they didn’t give him his night time meds and in 28 hours only received 1 meal. Worst hospital ever been to. From 7pm to 7am no nurses ever checked on him.
I came into the ER in pain and very frightened. I was treated very professionally, which usually translates to cold and uncaring, but everyone here managed just the opposite. I understood that their procedures would hurt me, due to my …
We had an amazing birth experience at Brookwood. The first nurses/doctors we met in the OB ER calmed my fears and helped educate me on what to expect. Our labor and delivery nurse, Brittany, was top notch. She was professional and …
I have been going to this hospital for 15 years, I love and always love this hospital. I have been in the emergency room, they treated me with care and they were BUSY!!!! so yes I had to wait a while but they still treated everyone with …
On 2/5/21 I visited BWMC already very hesitate after hours of sitting in your parking lot I went to re I was very hesitate family begged I went for severe stress & shingles outbreak which I have often due to my body reaction to physical or …
Dr and Nurse was awful . took up to a 1 hour to get them to help my sister if they came then. If the Dr couldn’t convince you to sign a DNR The Floor Case Manger would threaten to call DHR on you .Dr will not listen to you They play God …
My family member’s second admission two weeks after a month long stay. Oncology staff amazing. Chemo nurses go the extra mile for their patients. My brother stayed a month previously and they really were fantastic. MICU treated him …
Our Grandson was referred to Brookwood for outpatient treatment by his Doctor in Huntsville. Everyone at Brookwood treated us with kindness and concern from the receptionist to the Doctor to the Anesthesiologist and others doing the …
Up until December of 2017, I loved this hospital. However, on December 31, 2017, without any explanation from my doctors I was transferred to the Geriatric psych ward. When I refused to sign the paperwork agreeing to treatment, I was told …
I have had a few procedures done here and I have had 2 out of 3 good experiences here. Today my wife had back surgery today. She has been worried about her I.V all day a new girl put it in the first time and missed (it happens) Then second …
I filed a complaint with them regarding my visit. Just had Theresa call me. She wanted me to go through everything again. When I refused to go through it all again because it traumatized me so much, she wouldn’t give me any information …
I had outpatient surgery at Brookwood on 10/9/2020 and it was some of the best care I have received at a medical facility. I also had to have COVID testing done prior to the surgery and even the nurse that administered the test was caring, …
Brookwood used to be the go to hospital. I went to emergency at 4:30 am and stayed there until 5:00 pm for a room. The gurney that I was left on in ther had dried blood on the wheels. Restroom had nothing to dry your hands with very nasty. Will not going back to brookwood again.
This is the worst hospital! My Husband had to have tubes in his ears. He had to be here at 7 am. He didn’t go into surgery until 11:45. The nurse insured me that they would call after they were done, she stated it would only take about 10 …
My boyfriend and I drove to this ER from Tuscaloosa. I know how well the medical staff at this hospital is and I wanted to make sure he was taken care of by a hospital I trust. …
It’s not often you see high praise online for a medical facility, but Brookwood deserves it! My wife elected to have our 4th child here, and we had an amazing experience! Surgery was on time. The facilities were pristine and the staff was …
I thought long and hard about posting this, but after receiving my bill I figured I should. …
They literally saved my life. I went to the emergency room there with chest pains. I thought I had pleurisy, which I had before, but they ran some tests and discovered that I had a pulmonary embolism. About 30% of people with a PE die from it. They took care of me and I recovered fully. All the staff that treated me were wonderful.
Terrible! I’ve been trying to get an itemized bill for a lumpectomy I had. It’s been 2 months and I still cannot get the paperwork needed to turn into insurance. It’s been a nightmare!
100% of the staff at this hospitals Princeton SW Baptist Birmingham Alabama location did nothing as i was threatened, assaulted, and intentionally thrown out into 35° temperature and mortal danger. A nurse Kevin and a security guard had …
I’m 23weeks pregnant. I tried to go to doc in the boxes before I went to ER. But none could see me. So I was told by my ob to go to the ob ed so I did. I have not felt good for 3 days taking everything I could while pregnant so last hope …
Care was great. But I prepaid before surgery, ended up that I overpaid after insurance paid by $1,400. That was 2 months ago, still have not received refund, and they said it may be 90 days. Not acceptable and not fair.
4 days later Update…Brookwood responded and I received refund. Thank you
Had a procedure done and all staff were terrific and wonderful! They took care of my needs and the Dr did a great job even went to inform my husband that all was well with me and gave him the information to care for me. I’ve had some …
I ended up staying for a few extra days following complications from a surgery. I cannot remember all of my nurses names, but Nurse Rahel probably stood out to me the most. She was FAST, very attentive, gentle, patient, and so sweet. I …
Absolutely love this place! The nurses are angels! Talladega Brookwood Baptist saved my life, I ended up going to Birmingham Brookwood where they did my heart cath and my stent! I probably would not be here today if not for these two …
Just FYI if you are having any sort of bariatric surgery here better bring your own protein drink.. People in the cafeteria could care less if you got anything u needed for this surgery.. I have literally been brought the same drink 3x day …
After the terrible experience I have endured at Brookwood I will not recommend anyone come to this hospital where their employees STEAL from unconscious patients. I was admitted Saturday evening and kept until Monday for emergency surgery …
We were at the hospital for out patient surgery. There was 2 ladies with children in the lobby waiting room. One was a baby in a carriage and the other was a small toddler. They had been there since about 6:30 not bothering anyone waiting …
I’m giving 5 stars to the people who did amazing during our first visit, today was my first time ever being there 6/3/2021 and i had a TMJ surgery done by dr maniscalco who is an amazing dr by the way for anybody who needs a TMJ surgeon 5 …
My experience was absolutely horrendous. Came into the ER on 6/24/21 at 7PM and left at 10:40PM because the lady at the front didn’t know when I’d be able to be seen — that we’d have to wait until there was a bed available. While she …
On call doctors are ridiculous the nerves are scared to say anything my hip is swollen no one cares the Socorro’s kept brushing it off like it was wasn’t nun
I recently had surgery at the Women’s Center and everyone was friendly, informative and very professional. Check out was by far the quickest I’ve ever witnessed at any hospital!! I received excellent medical care and offer my appreciation to Dr. Barnes, the nurses and the entire staff. Thank you.
Reviewing the psychiatric unit. Very poor place to be. Trapped like a rat in a cage. Very poor bedding, extremely rude staff for the most part. Do not go here for any psychiatric needs. Period. They take you off all medications that you …
Very good hospital. My niece had a 4lb 15oz little boy 11/27.
I’m surprised at the ratings here. I had ACDF surgery and my care after the procedure was phenomenal. I was on the 4th floor and the charge nurse was Regina. This woman was phenomenal! Beautiful inside and out and funny as heck. I was in a …
The most RACIST EXPERIENCE YOU CAN EVER IMAGINE!!!! I am so disappointed by this hospital response to my husband’s emergency. Shameful how you can let a diabetic sit in the emergency room 3 hours. This hospital is PATHETIC! I f you value your loved ones don’t come here
I have only communicated with the nursing/scheduling staff at the Pinson. Only have a few words, RUDE, NON-CARING, UNPROFESSIONAL AND MEAN. TRY ST.VINCENT OR GRANDVIEW
The mental health facility is horrible. I would say they treat you like a prisoner but most prisoners I feel get treated better. The last time I was there almost got chocked to death by the techs for not wanting to stay in the room and of …
Worst experience ever with my mother psychiatric unit for geriatric evaluation (November 2021). I would rate a -0 if I had the option. I came with copies of all her medication — somehow it ever made it to the unit. They skipped an entire …
I was there for 4 hours waiting with bleeding being pregnant and at the end they just told me they don’t have the equipment to make an ultrasound. The only thing the did was blood and urine test. …
I was told to apply for the charity assistance for the remaining balance after insurance from my surgery. I’ve sent it in all this personal info they asked for months of it. I was told it was denied because I did not use a credit card to …
Extremely clean ! Staff was super friendly and very helpful !! Pre-op and post-op staff were knowledgeable. We had a great experience. I would highly recommend this hospital!
The ER and SICU are wonderful but once you get sent to a floor the hospitality ends and so does the caring attitude. I was given the run around about meals and none if them delivered was heart healthy as per the doctor’s orders. You can tell which nurses are nurses due to a calling and which ones are only in it for the money.
I had a to total knee replacement June 20th by Dr John Young and his team. Starting with the IV nurse Jamie. This is the most comfortable iV. Thep prep team was a great experience…. Even the 1st lady the signs a patient. I’ve been here …
Medical care from Brookwood ER and associated physicians 5/5.
Billing call center is off shore. That’s absurd. …
My mother had op sx and ended up having to stay overnight. The or staff and pacu was good at keeping us updated. The floor staff was awful!! She called on the call light to get assistance to go to the bathroom after we left. No one came. …
This place literally doesn’t even deserve a star. I went in Wednesday morning to have a surgery I desperately needed. I had previously spoken with 3 people before hand about insurance and what I would be charged the morning of surgery and …
I am a current patient in the hospital right now!! I have a lumbar fusion yesterday and the night time staff is so short staffed I can’t even get my medicine on time. It has been over 1 1/2 hours going on 2 hours without getting Dilated to control this horrible pain! It inhumane to be treated this way!!
Came in with my son he was really sick. Feeling light headed I ask the lady at the front desk if someone could check him she said no I need to sit and wait. So I did for 3 hours. As my son laid in the waiting room chair. Never will we go back.
My aunt been there since 6am there for a procedure for a heart blockage and just now getting into a room at 4:16. And she hasnt had her sugar meds since yesterday due to procedure.
Never again, Lied to about billing & charges for surgery. Told my insurance BCBS approved and I would not pay anything additional from what I already paid. Eight Thousand of dollars later, all I can get is an “oh well, sorry, just pay …
Terrible SICU was great but the 4th floor staff not so good my mother was cause she had stroke I came to hospital Monday she laying in the bed lifeless and not one nurse had been in her room the doctor would not communicate with us until a …
My mother is here now. But won’t be for long!!!! I had Enough with trying to get doctors to talk to me. My mother was on a bed pan more the 2 hours. And she was laying on it she got mad and tried of waiting for the nurse the throw the …
My doctor caused a blood clot in femoral artery while completing an angiogram. I left there and went to UAB. UAB told me they could fix my problem. They called Brookwood who told them not to treat me and send me back to them. Ultimately, …
My Dad was diagnosed with AML and was on the 7th floor for his first week of treatment. The Nurses and staff were Amazing. My Dad, who had just received a life shattering diagnosis, went on and on about how well those nurses were taking …
I visited Brookwood Baptist Medical Hospital today for TMJ Surgery. I want to share what upstanding and professional staff they have, that go up and beyond for their patients, from the administration when you come through the door, the …
Each and every one of the Dr’s and nurses we have encountered have been professional, courteous, helpful, and what stood out to me the most was their bedside manner. This NICU team incredible and I’m so thankful they are the Healthcare professionals that are taking care of our baby. I can’t recommend this facility enough.
Avoid this hospital if at all costs. My 88 year old Aunt was discharged with Pneumonia, after having tested positive for Covid. When she got home she couldn’t eat or drink. She was taken to the ER at a different hospital and was diagnosed …
Please do not bring your family here.
They have some wonderful nurses but are severely understaffed to the degree of …