Since 1951, Brothers, Bezold & Associates has been the leader and preferred provider of quality vision care products and personalized optometric … See more
Never answer their phones and don’t return calls when you leave a voicemail.. very frustrating. Tried calling 5+ times on different days and NEVER got through..
I came to this office with glasses that I could not wear my glasses from brothersbezold&associates fit perfect to my eyes very nice peope in office and I would not go any where else ssherwood
I have been seeing Dr. Bezold for many years..we live about 55 miles from their office and I wouldn’t trust my eyes or of my families to anyone else…..
I have always received excellent care, from the front office, all the way through to check out. The staff is very friendly and helpful and Dr. Larry is great!
Glasses took awhile to arrive, very surprising because anywhere else in town they take 2 weeks max. The worst thing about here, is that they never answer their phone!!!! And even when you leave a voicemail, they never return your call.
I’ve been going to then since 2002. They have always taken Great care in helping me. They mailed me (over night) my glasses once . They really do care. Thank all the staff.
Dr Brown is my family’s doctor, she is an amazing doctor and an amazing person. She always puts the patient’s needs first and answers any questions we have. Great doctor!
I’ve gone to Dr Bezold for over 25 years and get excellent care. I wish they had someone to answer the phone. Making an appointment often takes multiple calls.
Everyone at the office is very friendly and professional. Dr. Brown went over and above in trying to assist me with issues I was having with my contacts. Great experience…won’t go anywhere else as long as I live in Joplin.
Amazing optometric practice. The doctors are very caring and Larry Brothers always makes things fun with his sense of humor. You cal tell they care about what they do and enjoy it as well. I highly recommend them.
I have been a patient here for many years with pretty good service. I’m only giving the two stars because: it doesn’t matter what day or what time I call, I always have to talk to a machine. Long gone are the days when actual people answered their phone.
I’ve known Dr. Dan Brothers and several of his staff for many years. They are very professional, stay up to date on treatment and technology in their field and have always met my needs. They are very trustworthy and accessible. I recommend them highly.
My visit to the eye doctor was a very enjoyable experience. Everyone was friendly and courteous and had me in and out in a short time. I was very satisfied with the whole experience. I recommend them to all my family and friends.
For years I’ve had an unusual problem with eyelashes irritating my eye. Larry Brothers and the entire BB&A staff have always given immediate help to stop the irritation. They are lifesavers! And it is always with a smile and genuine friendliness. This is not one occasion, but many times over many years. I can’t thank them enough.
I was pretty early for my last appointment and I actually got called in right away. They always run according to schedule but it is nice when little perks like that happen. Everyone is always pleasant and Dr. Brown is great.
Wish I would have read reviews! Make sure every single detail of charges are explained! I paid upfront $500 for my husbands and my exam and frames! Given a paper stating I still owed $423 . When I went to pick out glasses up I still had to …
I was delighted to have the caring concern of my eyes by Dr. Dan Brothers. I had to have cataract surgery which he explained quite thoroughly beforehand. It put me at ease. After the surgery, the follow-up was so helpful that now I see a whole new world out there!
I was a long time patient. My vision started steadily getting worse. They kept changing lenses but nothing helped. I inquired if cataracts could be the problem and was told no. I went to Dr Yuhus and found out I was legally blind from …
Dr Bezold is the best. Very thorough and patient, will answer all your questions to his best ability. He’s unlike any other in Joplin that I’ve been to (America’s best, Sam’s club, Bruce’s point of view).
When I first moved to Joplin years ago I selected Dr. Larry Brothers office from his ad in the yellow pages and I am glad I did!! He is and has been the most helpful customer friendly eye doctor I know and has always been available when I had a question and that is why I continue to go and tell others to reach out and go here!!
I went to have my eye exam yesterday, dr. Daniel brothers was very thorough with my eye exam.and the staff from the doctor to the front desk were very helpful and polite. And i give these guys 100%. And i recommend them to everyone
Dr.Brown is the best optometrist in the world as far as I am concerned; She is thorough,courteous,compassionate,kind. These are very rare commodities these days. The staff are well trained, kind, professional, The Customer Service is …
The exam was very good, that is the only reason they get a second star. The older Dr. Brothers would not listen to me after I informed him I was not planning on purchasing my frames through them. I went back to have my prescription reviewed …
Dr Larry Brothers is amazing. His staff is polite and courteous. The only problem I have is, no matter what time of day it is, they NEVER ANSWER THE PHONE! I called back 7 times today and no one answered. I tried different extensions and …
The staff and the Doctors are all friendly and helpful, I have been going to Dr. Larry Brothers for 25 years and I have always had excellent service. The front office staff, the girls doing the testing, the insurance ladies, the gentleman that fits your glasses for you !! I highly recommend !!
This has been my optometrist for over 20 years. We love that we feel like they have our best interest in mind always. Real family atmosphere, not some cold bargain place. The health of my eyes and those that I love, are very important to me. They have taken care of my children and now my grandchildren. Wouldn’t go any other place!
I want to start by saying the staff was great, nice and polite, but if your looking for a place to get an eye check up at a good price look somewhere else. Very expensive, I could have gotten the same thing at Walmart for half the price. …
Dr. Dan Brothers is my current doctor, and I would never go anywhere else. He has taken care of all my vision needs for the last 15 years. He is very thorough and good at explaining any issues you may have. I recommend him to all my family and friends.
Great optical office with efficient staff, easy scheduling, social media reminders and appointment making, and professional feel all the way around. They take major insurance brands and always know exactly what’s covered with my insurance and they do the billing. It’s really a problem-free experience!
To set an appointment I went though their website but they did not contact me back to schedule the appointment. I then left 4 voicemails over a 4 day period without a returned call. I just need to set an eye exam appointment as I am starting to get headaches.
My husband and I go to Dr. Dan Brothers for our annual eye exams, and we are always treated quite fairly and professionally, not only by Dr. Brothers himself, but the entire staff. Dr. Brothers has always explained things to us in a way …
service as usual is about the same as it has been for the last 5 years. the staff, dr’s and equipment nice touch the $$$ price is high. the length of time it takes to get your eye wear is a silly kind of stupid… really 2 weeks to get …
In the many years that I have lived in Joplin, I have relied upon the professional care and expertise of the Brothers, Bezold & Associates clinic. The updated pleasant space is calming and conducive to an efficient and orderly eye clinic. …
When it comes to eye care, Dr. Larry is the most honest, patient person I have ever had the pleasure of visiting. It’s been difficult to find contacts that fit, and Dr. Larry never gives up. He fine-tunes the prescription and comfort to …
I love going to Brothers, Bezold & Associates for my eye care. I have never had to wait long in the waiting room. Dr. Dan Brothers is my doctor and he is so nice and explains everything he is going to do before he does it. He actually cares about you! All the staff is friendly. I always walk out of his office with a smile on my face!!!
I hadn’t had an eye exam in more than 10 years. YIKES. I had my appointment and had them put my new lenses in some of my frames I bought online. Not everyone will do that! Dr. Brothers was great and the ladies in the office were …
I have been a patient of Dr. Bezold for years. I wouldn’t go anywhere else. Always easy to get appointments and be seen quickly for exams. Great selection of eyewear. I have never had a problem with any pair of glasses. Strongly recommend!!
The ladies in the office are efficient and they know their business. Dr. Larry Brothers is very precise and does his very best to get your vision 20/20. He takes as long as necessary to get you fitted perfectly so that you are extremely …
Doctor Brothers was very nice and their selection of frames was very nice. They will tell you it takes up to 2 weeks to get your glasses in yet today has been four weeks and still nothing when I called. Their not even sure what lab my order …
My daughter was seen in June and it took till September to get her glasses. There were no phone calls made to explain the reasons it was taking so long and when we called it would go to voice mail. We did get called back a few days later …
I’ve needed eye care for 58 years, have moved several times, and have had emergency eye surgery; therefore, I feel almost over qualified to evaluate this clinic. I see Dr. Bezold. He is a very professional, thorough, and experienced …
Dr. Bezhold was probably the best eye doctor I found in this area. I wished he could have been able to take more time with each patient thoroughly checking their eye health concerns and questions. The staff is terrible here and ultimately …
I’ve been a long time patient 25 plus years. I thought they had great doctors, staff and service until recently. Their new policy is that their time is more important than your time. They have chosen to no longer answer their telephone …
Really don’t have any issues getting appointments but Dr. Brown is fantastic. I moved from SGF and she is by far the best doctor I’ve had. Really goes out of the way to give the customer the best service. Highly recommend!
Just had a bad experience. My glasses nose peice needed to be straightend and he said it was fragile, which I expected. I asked him to make them even and if it snaps then they can soder it, or I can soder it back myself and the guy refused …
Not impressive. First visit to get glasses. Young lady was no help to make the sale. I have specific needs but no luck spending money there today. Sad too that it appeared she was training a new girl. Yikes
Terrible experience with eye doctor, not sure if the problem was ignorance or apathy.
Then it got worse with the billing; multiple invoices for months *after* the …
I had used this company for several years and the doctor himself has always been very pleasant, professional, and great. I wish I could say the same for the office staff. I always found the office staff to be a little rude and not the …
They don’t answer their phones when im trying to talk to someone from their office and as a full time college student and working at the same time I cant be waiting around for them to maybe call me back and if they do I’ll probably not be …
I recently had my first appointment at this office with Dr. Dalton Brothers. Let’s start at the beginning, I had absolutely no wait time, and the front desk staff was exceptionally kind and courteous. Dr. Dalton was prompt, answered all my …
Dr. Larry Brothers is the best!
Friendly doctors, great with kids.
I use to see you it has been a long time ago don’t remember
Great staff and doctors. Very nice.
Was told I needed surgery, went to Dr. Brothers for a second opinion and NO surgery was needed.
Dr Dalton Brothers is so caring and kind.
I get in on time and examination is professional. The people are pleasant and helpful.
Never answer their phones and don’t return calls when you leave a voicemail.. very frustrating. Tried calling 5+ times on different days and NEVER got through..
Been using them for years. Very satisfied with quality of care and patient management.
Excellent place to get your glasses or contacts, they are professionals and they know what it takes to excel in what they do….thank you
They took the time to answer all the questions that I had. Very professional and patient staff. Highly recommended!
I came to this office with glasses that I could not wear my glasses from brothersbezold&associates fit perfect to my eyes very nice peope in office and I would not go any where else ssherwood
I take both of my kids there. And they are very friendly and the service is wonderful. And they truly care about each person.
I have been seeing Dr. Bezold for many years..we live about 55 miles from their office and I wouldn’t trust my eyes or of my families to anyone else…..
Dr. Brown was great. However, the receptionist was beyond rude on multiple occasions.
If you are looking for a caring, quality office for your eye care, look no further. Wonderful staff and physicians.
They are a really good place to go for eye glasses. Very nice people and accommodating with what I needed! Thank you very much to them!
Medicaid patients are treated very differently. From scheduling to repairs.
I have always received excellent care, from the front office, all the way through to check out. The staff is very friendly and helpful and Dr. Larry is great!
My appointment was with Dr Bezold . Waiting time was minimal and all tests were done within 30 minutes. Quick. efficient and professional.
Husband is having to go back for the third time to get his glasses right. Going somewhere else for my regular glasses next year.
Glasses took awhile to arrive, very surprising because anywhere else in town they take 2 weeks max. The worst thing about here, is that they never answer their phone!!!! And even when you leave a voicemail, they never return your call.
I’ve been going to then since 2002. They have always taken Great care in helping me. They mailed me (over night) my glasses once . They really do care. Thank all the staff.
Dr Brown is my family’s doctor, she is an amazing doctor and an amazing person. She always puts the patient’s needs first and answers any questions we have. Great doctor!
I’ve gone to Dr Bezold for over 25 years and get excellent care. I wish they had someone to answer the phone. Making an appointment often takes multiple calls.
Everyone at the office is very friendly and professional. Dr. Brown went over and above in trying to assist me with issues I was having with my contacts. Great experience…won’t go anywhere else as long as I live in Joplin.
Amazing optometric practice. The doctors are very caring and Larry Brothers always makes things fun with his sense of humor. You cal tell they care about what they do and enjoy it as well. I highly recommend them.
I have been a patient here for many years with pretty good service. I’m only giving the two stars because: it doesn’t matter what day or what time I call, I always have to talk to a machine. Long gone are the days when actual people answered their phone.
I’ve known Dr. Dan Brothers and several of his staff for many years. They are very professional, stay up to date on treatment and technology in their field and have always met my needs. They are very trustworthy and accessible. I recommend them highly.
My visit to the eye doctor was a very enjoyable experience. Everyone was friendly and courteous and had me in and out in a short time. I was very satisfied with the whole experience. I recommend them to all my family and friends.
For years I’ve had an unusual problem with eyelashes irritating my eye. Larry Brothers and the entire BB&A staff have always given immediate help to stop the irritation. They are lifesavers! And it is always with a smile and genuine friendliness. This is not one occasion, but many times over many years. I can’t thank them enough.
I was pretty early for my last appointment and I actually got called in right away. They always run according to schedule but it is nice when little perks like that happen. Everyone is always pleasant and Dr. Brown is great.
Wish I would have read reviews! Make sure every single detail of charges are explained! I paid upfront $500 for my husbands and my exam and frames! Given a paper stating I still owed $423 . When I went to pick out glasses up I still had to …
I was delighted to have the caring concern of my eyes by Dr. Dan Brothers. I had to have cataract surgery which he explained quite thoroughly beforehand. It put me at ease. After the surgery, the follow-up was so helpful that now I see a whole new world out there!
I was a long time patient. My vision started steadily getting worse. They kept changing lenses but nothing helped. I inquired if cataracts could be the problem and was told no. I went to Dr Yuhus and found out I was legally blind from …
Dr Bezold is the best. Very thorough and patient, will answer all your questions to his best ability. He’s unlike any other in Joplin that I’ve been to (America’s best, Sam’s club, Bruce’s point of view).
When I first moved to Joplin years ago I selected Dr. Larry Brothers office from his ad in the yellow pages and I am glad I did!! He is and has been the most helpful customer friendly eye doctor I know and has always been available when I had a question and that is why I continue to go and tell others to reach out and go here!!
I went to have my eye exam yesterday, dr. Daniel brothers was very thorough with my eye exam.and the staff from the doctor to the front desk were very helpful and polite. And i give these guys 100%. And i recommend them to everyone
Dr.Brown is the best optometrist in the world as far as I am concerned; She is thorough,courteous,compassionate,kind. These are very rare commodities these days. The staff are well trained, kind, professional, The Customer Service is …
The exam was very good, that is the only reason they get a second star. The older Dr. Brothers would not listen to me after I informed him I was not planning on purchasing my frames through them. I went back to have my prescription reviewed …
This place is decent and staff are nice when there in person but they NEVER answer the phone
Dr Larry Brothers is amazing. His staff is polite and courteous. The only problem I have is, no matter what time of day it is, they NEVER ANSWER THE PHONE! I called back 7 times today and no one answered. I tried different extensions and …
The staff and the Doctors are all friendly and helpful, I have been going to Dr. Larry Brothers for 25 years and I have always had excellent service. The front office staff, the girls doing the testing, the insurance ladies, the gentleman that fits your glasses for you !! I highly recommend !!
This has been my optometrist for over 20 years. We love that we feel like they have our best interest in mind always. Real family atmosphere, not some cold bargain place. The health of my eyes and those that I love, are very important to me. They have taken care of my children and now my grandchildren. Wouldn’t go any other place!
I want to start by saying the staff was great, nice and polite, but if your looking for a place to get an eye check up at a good price look somewhere else. Very expensive, I could have gotten the same thing at Walmart for half the price. …
Dr. Dan Brothers is my current doctor, and I would never go anywhere else. He has taken care of all my vision needs for the last 15 years. He is very thorough and good at explaining any issues you may have. I recommend him to all my family and friends.
Great optical office with efficient staff, easy scheduling, social media reminders and appointment making, and professional feel all the way around. They take major insurance brands and always know exactly what’s covered with my insurance and they do the billing. It’s really a problem-free experience!
To set an appointment I went though their website but they did not contact me back to schedule the appointment. I then left 4 voicemails over a 4 day period without a returned call. I just need to set an eye exam appointment as I am starting to get headaches.
My husband and I go to Dr. Dan Brothers for our annual eye exams, and we are always treated quite fairly and professionally, not only by Dr. Brothers himself, but the entire staff. Dr. Brothers has always explained things to us in a way …
service as usual is about the same as it has been for the last 5 years. the staff, dr’s and equipment nice touch the $$$ price is high. the length of time it takes to get your eye wear is a silly kind of stupid… really 2 weeks to get …
In the many years that I have lived in Joplin, I have relied upon the professional care and expertise of the Brothers, Bezold & Associates clinic. The updated pleasant space is calming and conducive to an efficient and orderly eye clinic. …
When it comes to eye care, Dr. Larry is the most honest, patient person I have ever had the pleasure of visiting. It’s been difficult to find contacts that fit, and Dr. Larry never gives up. He fine-tunes the prescription and comfort to …
I love going to Brothers, Bezold & Associates for my eye care. I have never had to wait long in the waiting room. Dr. Dan Brothers is my doctor and he is so nice and explains everything he is going to do before he does it. He actually cares about you! All the staff is friendly. I always walk out of his office with a smile on my face!!!
I hadn’t had an eye exam in more than 10 years. YIKES. I had my appointment and had them put my new lenses in some of my frames I bought online. Not everyone will do that! Dr. Brothers was great and the ladies in the office were …
I have been a patient of Dr. Bezold for years. I wouldn’t go anywhere else. Always easy to get appointments and be seen quickly for exams. Great selection of eyewear. I have never had a problem with any pair of glasses. Strongly recommend!!
The ladies in the office are efficient and they know their business. Dr. Larry Brothers is very precise and does his very best to get your vision 20/20. He takes as long as necessary to get you fitted perfectly so that you are extremely …
Doctor Brothers was very nice and their selection of frames was very nice. They will tell you it takes up to 2 weeks to get your glasses in yet today has been four weeks and still nothing when I called. Their not even sure what lab my order …
My daughter was seen in June and it took till September to get her glasses. There were no phone calls made to explain the reasons it was taking so long and when we called it would go to voice mail. We did get called back a few days later …
I’ve needed eye care for 58 years, have moved several times, and have had emergency eye surgery; therefore, I feel almost over qualified to evaluate this clinic. I see Dr. Bezold. He is a very professional, thorough, and experienced …
Dr. Bezhold was probably the best eye doctor I found in this area. I wished he could have been able to take more time with each patient thoroughly checking their eye health concerns and questions. The staff is terrible here and ultimately …
I’ve been a long time patient 25 plus years. I thought they had great doctors, staff and service until recently. Their new policy is that their time is more important than your time. They have chosen to no longer answer their telephone …
Really don’t have any issues getting appointments but Dr. Brown is fantastic. I moved from SGF and she is by far the best doctor I’ve had. Really goes out of the way to give the customer the best service. Highly recommend!
Just had a bad experience. My glasses nose peice needed to be straightend and he said it was fragile, which I expected. I asked him to make them even and if it snaps then they can soder it, or I can soder it back myself and the guy refused …
Not impressive. First visit to get glasses. Young lady was no help to make the sale. I have specific needs but no luck spending money there today. Sad too that it appeared she was training a new girl. Yikes
Terrible experience with eye doctor, not sure if the problem was ignorance or apathy.
Then it got worse with the billing; multiple invoices for months *after* the …
I had used this company for several years and the doctor himself has always been very pleasant, professional, and great. I wish I could say the same for the office staff. I always found the office staff to be a little rude and not the …
They don’t answer their phones when im trying to talk to someone from their office and as a full time college student and working at the same time I cant be waiting around for them to maybe call me back and if they do I’ll probably not be …
Dr. Brothers is absolutely amazing. His office staff, not so much.
Long story short, I had an eye appointment to get my contacts renewed on 9/10/22. …
I recently had my first appointment at this office with Dr. Dalton Brothers. Let’s start at the beginning, I had absolutely no wait time, and the front desk staff was exceptionally kind and courteous. Dr. Dalton was prompt, answered all my …