We offer account holders higher savings rates, lower loan rates, and improved services. The differen See more
Read More| Monday 8:30AM–4:30PM Tuesday 8:30AM–4:30PM Wednesday 8:30AM–4:30PM Thursday 8:30AM–5:30PM Friday 8:30AM–5:30PM Saturday 9AM–1PM Sunday Closed |
62 S ELMWOOD AVE, Buffalo, NY 14202
Absolutely Excellent
Great place!
Excellent staff
Getting ready to bank somewhere else..
No issues or complaints 👍 …
Nice always got what i need
Very personable and helpful people
Am member here and really like it.
Love the people. They take good care of you.
Would NOT recommend. They are money hungry leeches
I’ve been with them since 1996, they’ve been great!
It’s a great place for a loan ,and workers are very nice
Member since 2005…staff have always been very helpful!!
I love this credit union it’s only 1 worker in there that has a really bad attitude who just recently came there
Easy loan experience in obtaining and resolving late payments.
They made a mistake in November and still have not corrected the situation. Un friendly and they keep giving me the run around. Nothing ever gets done.
It is impossible to get in contact with anybody via phone,
I tied 10 different extensions non whom answered……and when somebody did answer, all i got was someone who answered and said HOLD, so I held for 28 min and still no pick up!!
This is nothing but a money hungry institute! There are far better credit unions that are actually community oriented and are willing to work with you!!!! Shop around.
This place is horrible. The customer service is the worst Ive ever seen. Miserable unhappy people.They try and hit you with additional charges all the time. They act like they are a community Bank but they are not. Go to a real bank.
So i came in to open an account and i had to do it at the teller window because the loan officer wanted to see another customer that was behind me….Not a great first experience hopefully it will improve.
Excellent credit union, great location, staff, with super rates and a good attitude. I’ve been very pleased and have sent quite a few friends who have opened accounts.
No one ever answers the phone so customer service is lacking yes great products and rates but I can NEVER get a hold of anyone
The Buffalo metropolitan credit union is a a good bank to be with. Very good bank.
I love it. When you come to the tellers, they’re always ready to assist , n if you have a problem they will find out n resolve the issue. I don’t regret ever joining g.
I have had an account with Buffalo Metropolitan Credit Union over 15 years. The staff are welcoming and friendly. They are very professional. They always look out for their members. IT’S A FANTASTIC PLACE!
If you’re trying to handle any banking such as personal loans etc…its best to go there. Submitting an application online is a complete joke. I’ve called 5x to speak to someone in the loan department and no one returns your call. They …
Good services and helpful staff. Ten years I have been affiliated with them, no complaints. Loans credit cards and checking etc. never one problem.
Disappointed in this credit union. They charge many extra fees including a monthly fee for debit card and will not accept coins for deposit, asking that use use their coin machine w/ a 5% fee to exchange to bills. Some staff are very friendly, but others have been curt and unhelpful. Overall, I would not recommend.
Great bank with the absolute worst drive thru atm. How does it have a deposit cash option but when I click it it cancels the entire transaction? Very inconvenient especially when members can only use their atm to deposit cash when their closed.
I understand with covid 19 staff is not at full capacity, however you have 3 drive up teller windows and it seems like you one have 1 teller working all 3. Have gone several times and waited an hour in line, only transferring $ to pay a …
My favorite credit card to use,, It has a low interest charge for people with good credit. Great loans. Very nice. Intelligent staff.
I have banked with them for 5 years and some how my bank card constantly gets compromised with them & nobody even notifies you or blocks your card if an unusual charge pops up. They need to provide cards with Card Valet. When I called to …
Poor customer service amongst tellers and manager. Went there to make a deposit consisting of rolled coins and cash for my sons college fund. They were completely dismissive and stated they no longer take rolled coins. Instead they referred …
I’ve been with this bank for over 2.5 years. I haven’t started to have any issues up until this year. Having a debit card with them and utilizing it as your primary source of cash is a headache. Your card will be locked for any minor …
Great banking environment, super customer service and great location.
My advice everyone who has a problem with this shady bank to contact the Consumer Assistance Center. I have been waiting for my card for 3 months now and they keep telling me that it was ordered ???? And nobody seems to know what is going on and the bank teller kelly is horrible with nasty attitude.
I would not recommend this credit union
Money was stolen out of my account and from my secured credit card that I once had there.I caught them red handed and instead of them refunding my money.They …
Terrible customer service. I called their main number multiple times to speak to a representative and the phone rings and rings to where someone picked up, then hangs up. This happened twice in a row. The third time it rang for 3 minutes then I gave up! I’m closing both my accounts there. I will go elsewhere for a car loan!
Never answer phone. Horrible! You have your money in their hands and they don’t respond!!! This is an old time credit unit. Online is sorry also . I’m trying to get my money OUT!!! I live in different state and can only get 500 from atm! …
It is seriously so frustrating dealing with a company that’s so hard to reach . I had to make an appointment just to contact the specific department I need at the moment and I still haven’t heard from them. What’s the point of you guys …
Been with this bank for a long time (financed my 2 cars through them – awesome) and never had any major troubles. …