Byrd Dental Group

Byrd Dental Group

I love this office. I finally found a dental office and staff that cares about me. I have been a patient here for years… My hygienist is amazing. She … See more

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Byrd Dental Group Reviews ( 160 )

  1. Every one was very polite & helpful. The dentist listen & discussed the dental procedures I might need & referred me to a dental surgeon for a consult to begin this process.

  2. This place is ridiculous. I called to make an appt and person on phone was so incredibly rude it was not even funny. Very unprofessional. Last thing you need is to deal with unpleasant staff.

  3. I had a great experience with this office. I didn’t experience anything negative that these other reviewers did. It was my first time there and everyone was was professional and caring!

  4. I had a very good experience with this dentist office. The staff was very friendly and the office was clean. I will be using them as my dentist from now on.

  5. last week was my first visit to the Towne Lake office…the front office staff was very kind, welcoming and professional upon my arrival and with minimal waiting time the work began…after x-rays, cleaning and Dr exam..a cavity was found …

  6. Last visit was for cleaning and exam. Everyone was friendly and the services were very professional. Facilities were clean and organized. I should note I have been going here for 10 years (for full disclosure)

  7. We have been going to this group for over 20 years, watched it grow and it has always been like family…..great care of our teeth and gums…..approximately round trip 118 miles to get the BEST of care….
    Thank you Dr. Byrd……and staff

  8. I would have given this place 0 stars if possible. Unprofessional and rude staff. Like the other reviews say, watch your bills! They send a bill months after service saying you owe them for being past 90 days? He will pressure you for …

  9. Never again. Worst experience ever in a dental facility. Over diagnoses. Staff unorganized and equipment not properly maintained. Prices erroneous. Time management horrific. And probable lawsuit to come.
    F.S.

  10. From beginning to end everyone was so friendly and helpful. I had an emergency call for chipped/broken crown and they worked it out to get me in within 2 hrs.

  11. I love it here! I’ve been here for a couple years now and everything from the front desk staff to everyone in the back is amazing! It was a smooth billing process as well! 10/10 I would recommend to my friends and family!

  12. Very unethical and sloppy practice….. gave me a prescription of another person with all her personal information. I found it out when I took it to Pharmacy and learned I was given another person’s prescription. Every visit, there was …

  13. Beware of hygienist practices they push a treatment of arrest instead o normal cleaning,
    Very expensive. Dentist was fine, he gets the 2 stars
    Won’t recommend them at all

  14. I love this place! The whole staff is helpful & accommodating. Everyone is extremely personable and make you feel comfortable. My hygienist took her time and was extremely informative. I highly recommend.

  15. Have been visiting Byrd Dental for 3 years and always greeted with a smile @ the door. Krystal is always so caring and makes sure to explain everything that will be done that visit in detail.

  16. something felt wrong when they tried to sale me a bunch of stuff my insurance wouldn’t cover when I went in to get my teeth cleaned. Went to get a second opinion from my family doctor, insurance covered the entire thing. Only had to pay my co-pay. Criminals.

  17. Understands some of us have anxiety issues at the dentist. They never make me feel like it’s a problem to give me a little break if I need to, which actually helps me not to need breaks very often knowing they are willing without getting upset with me.

  18. I have lived in Cherokee County for 17 years, and my dental appointment with Byrd Dental was the best I have had. They were thorough, professional and personable.

  19. This place sucks an the staff is unhelpful I pay a premium regularly went in for a toothache left with prescriptions that caused me more pain call back days later to inform them of the situation the tell me go somewhere else ?? Never gave …

  20. I came in for a deep cleaning and everything was fine except too much personal conversation that slowed down the procedure that to me is very stressful. I also think there was a lack of instruction of what to do with mouthwash and how to proceed after the cleaning.

  21. Very happy with this office. People are friendly and this is the only office Ive ever been to that the needle for numbing didnt hurt. A dentist that knows what hes doing. Very happy with my experiences so far!

  22. I was in today for an emergency toothache. Dr. Harris and Carrie were both very knowledgeable and kind. I was referred to an endodontic specialist. I will definitely go back for the crown. I felt that I was in good hands.

  23. First time visit; atmosphere was cold and indifferent. The banter by the X-ray tech was T.M.I. The dentist reviewed the X-ray and went on and on about the what if’s. He never looked in my mouth ! The estimator said a certain procedure was …

  24. Just like the other review I went in for a simple cleaning and explained to them very clearly that I only wanted to get done what my insurance covers and nothing extra. Well I got a bill in the mail saying I’m 30 days past due for charges. …

  25. I had my first root canal done over 39 years ago and haven;t had a problem with it or the following three since. I have had continuing problems with my root canal ever since I had one done at this clinic a few years ago, Also, when Tim …

  26. I had a very difficult root Canal and 2 crowns, Dr. Harris and Carrie were amazing. I suffer from Anxiety and Carrie was very understanding and Thorough with her explanations. This is a new Dentist for me and now my whole family will see Dr. Harris!

  27. This place is a horrible joke. In December of 2016 (this date will be important later) Dr. Harris and his team of misfits performed an extraction on my tooth that took 4 hours and ended up breaking the bone into my sinus cavity. This …

  28. Dr. Mehraban has an excellent ” bedside manner”. The procedure I received was thoroughly explained prior to surgery. Very pleased with the results. Probably one of the most pain-free experiences I’ve ever had a dentist.

  29. My husband and I always enjoy our appointment with Dr. Byrd and his team. It’s such a friendly office and relaxing environment. I enjoyed every second of my last appointment. From the front desk the the back, everyone was so kind

  30. Ripped me off by overcharging me $500 over payment amount agreed to with my insurance company. Fortunately my insurance company informed me of their shenanigans. Watch your back!

  31. Awful. My insurance has them as the provider for my family. I just want an annual cleaning, they won’t let me do that, they are trying to strong Arm me for a “deep” cleaning which is around 2k. I don’t have to get a damn deep cleaning, …

  32. When making the appointment I stated clearly I wanted to see an oral surgeon for a tooth extraction and they assured me that’s what would happen. Well during the visit I waited one hour to be taken into a room and 30 mins to see the dentist …

  33. I have been going to this office for years and I have always had a great experienced. Dr. Merabahn has even worked late to fit my schedule on a Friday night. From the comfortable environment to the friendly staff they go above and beyond. …

  34. Laurie is Amazing! Zero Pain. I thought Lee was the greatest hygienist ever and was scared I’d never find anyone as good when she left but Laurie does an equally incredible job. Dr. Byrd knows how to get the right people to make visiting the Dentist kind of fun. I can’t recommend this staff enough.

  35. I have some health problems that make it difficult when I have dental work done. Recently I had to have a cap replaced and I was very nervous about the procedure. Dr Harris and his assistant Dyna were very understanding and really tried to …

  36. My 88 year-old mother has mild dementia and, for some reason, has become fearful of doctors and dentists. Everyone was so kind and patient with her. They were able to complete the first exam and cleaning she’s had in ten years. I’m very grateful to them.

  37. TERRIFIED of dental work and cost (no dental insurance). So terrified, I didn’t go for about 8 years after I was told I had much work to be done, and it was beyond our financial ability at the time. So, by the time I went, I was in bad …

  38. We love this dental group! Cristal does a great job and is always so thorough with each of her patients. The entire staff is personable and always so helpful! We wouldn’t go anywhere else!

  39. My wife went to Byrd a few months ago. We paid over $2,500 to get some crowns in one side of her mouth. One one of them they put just a cap on to “save money.” A month later they told her to just get the crown. So we would’ve had to double …

  40. This group rocks! You always walk into a door greeted by a smile and clean, professional setting. Each individual who walks by always says hello and make you feel welcomed. My children never dread coming and are very comfortable with the staff. Thanks for all you do to serve our family, Byrd Dental!

  41. Long wait time. Tried to over charge me even with insurance. I got a better price from where I got my teeth cleaned. The lady didn’t listen to what I was needing done and tried to send me to a gum specialist doctor!! Like they were trying …

  42. Everyone was extremely kind and attentive. The Doctor was very nice and answered my questions patiently. I would recommend this office to anyone who needs a great dentist!!!!

  43. Staff is friendly but Dr. Harris has continuously messed up on my teeth. I got fillings done by Dr. Harris over the past two years and they were done incorrectly. I saw Dr. Byrd in regard to my concerns – he was great and informed me they …

  44. I really enjoy visiting this practice, and have a few “laughs” with the staff every time. The entire staff is courteous, friendly, and like me, enjoy a good laugh. Dr. Harris is a great guy, and an excellent dental surgeon, and I really look forward to regaling him with some tale of yore before or after the examination!

  45. I recently had a crown done at Dr. Byrd’s practice and from the moment I walked into the practice until I left after my crown, I felt very comfortable. I was welcomed with a smile and each staff member was very professional. Dr. Byrd is a …

  46. While eating Sunday dinner, a molar with a large filling split in half at the gum line. I am not a resident of Georgia and did not have a local dentist. Thus, on Monday, I contacted my insurance company. I was given several options. By …

  47. I would love to give no stars but that is not an option. The dentist at the Woodstock office was arrogant, ignorant to the issues with Sjogren’s patients and condescending. But I don’t let terrible doctors try to dictate to me what is best …

  48. I recently visited the Byrd Dental Group in Woodstock, GA, with a broken tooth that needed to be extracted. Everyone in the office was friendly, efficient and very professional. My entire experience was exceptional. I have had a lot of …

  49. Dr. Byrd’s office personnel always have a smile on their face and we always get our dental needs met. The ladies that clean our teeth are so nice and pleasant to talk to and they are very well trained to do their job right. If for some …

  50. Great experience from start to finish, ladies up front and in the back are super kind and friendly. The dentist did a great job taking out a small cavity. Very clean office with wonderful staff

  51. The entire staff’s professionalism, friendliness, and hospitality were most refreshing. Everyone went above and beyond their responsibilities to make our first visit exceptional! We plan on staying with Byrd Dental Group indefinitely. We encourage all to visit the “Best Dental practice in town”

  52. This dentist office it’s very clean and has great staff. They always make my visit a stress-free one. Always quick to answer any questions or concerns I may have. All in all I will be recommending this dentist office to family and friends alike.

  53. I am updating my review. This dental office has been Great. The Doctors are wonderful. Have had a lot of work done on my mouth there. Unfortunately after the covid started I went in for a routine cleaning and my normal hygienest was out. I …

  54. I’ve been going to this Byrd Dental office for years. Staff is always very friendly and welcoming. The hygienists are great, Aldona specifically does an amazing job. Would recommend to any friends or family.

  55. The entire staff from front office, hygienist, dental assistant to the dentist…EVERYONE was personable and just cool. They were very knowledgeable about treatments and explained all options and were willing to work with me on payment …

  56. I was a patient of the original Dr who they bought out after her retirement. I saw Dr Byrd a few times and all was fine. My next visit back and a new Dr is there who I’ve never heard of and I’m told Dr. Byrd rarely see patients anymore. …

  57. I went to Dr. Walker for many years and tried to be flexible with the changes since she left. That being said I wanted to share my negative experience with having a crown replaced recently. To start with I was not able to schedule with Dr. …

  58. My husband and I have been going to Byrd Dental Group for years. They are very professional and caring. The office staff has always been very inviting. My husband has had several procedures done with Dr. Harris and Dr. Mehreban (sp?) …

  59. The staff at Byrd Dental Group is always so friendly and welcoming. Every time I have an appointment, I am greeted with smiles and they make an effort to get me in and out as fast as they can so I can go on with my day. Love this dentist! They are the best!

  60. Recently I went to Byrd Dental Group to have several teeth crowned. I just want to say Dr. Harris and Carrie were amazing. They made me feel relaxed during all procedures and extremely happy with the results. I would highly recommend them for your next dental procedure.!!

  61. If one HAS to go to the dentist, this is the place to go. I have had cleanings, x-rays, a filling, and crowns done here. I never have to wait long to be called back for treatment. I have known my hygienist for at least 14 years. Crystal …

  62. I am a new patient of Byrd Dental Group. During my first appointment, I was very impressed with the staff, cleanliness, and equipment in the office. My hygienist was very attentive and seemed personally vested in the health of my teeth. I am very satisfied with my cleaning, and am looking forward to my next appointment.

  63. Fantastic dental experience! The staff is friendly and the hygienist was great (Cristal). They knew what my insurance covered and they were competent and efficient. Most importantly, they didn’t try to sell me a bunch of services I don’t need, like other dentists I have been to in the area. I highly recommend them!

  64. Don’t care for your way of doing business, you have a traveling circus of dentist who come by and just to get an answer about a service you have to pay them a fee and all they do is repeat something you just heard. You spend 100.00 before …

  65. Just had my teeth cleaned and Chrystal did a SUPER job! She is very professional, thorough and friendly. I highly recommend Byrd Dental graoup!

  66. I have had a crown or two made at this location, and the experience was very smooth. Carrie and Dr. Harris were extremely professional and genuinely interested in my health. The crown feels natural, like a normal tooth. I was very anxious …

  67. A++ exceptional dental care overall with entire staff and doctor Harris is the best. I know that I am in good hands and always well taken care of when I visit there.

  68. The Dental office is a very clean office.Cristal, The Dental hygenist was very cordial and nice explained every thing she was doing answered my questions. She did a awesome job always very kind. …

  69. Have you ever heard anyone say ‘….yay! I’m going to the dentist today! I am getting a super fun root canal and other assorted treats during my visit…’. Me either. However, you must take care of your teeth. …

  70. I deeply appreciate the professionalism as well as the kindness of those who took care of me on this appointment. i have a severe back problem, but the young woman who did my X-rays went out of her way to make me comfortable. Thank you so much for your compassion!

  71. Today was my first visit to Byrd Dental and I was made to feel very welcome immediately upon entering the waiting area. I had already prepared my initial paperwork so I was invited back before I could even read a paragraph in People. After …

  72. So I went to this dentist at the recommendation of someone who went there and now we are both planning on finding a new dentist. The care is good and I can’t say anything bad about that, but the recommended care seems excessive. …

  73. My husband and I have been coming to Byrd Dentist for many years. Dr Byrd and his staff are family. I recently was they in the chair for two hours for a cleaning and then for a crown. During this time everyone was very supportive. Carrie …

  74. I have been very satisfied with my care from Byrd Dental. I enjoy the fact that I can have my dentist and periodontist in the same building. Dr Merhban is an excellent doctor. Along with the doctors on staff, the support staff and …

  75. I gave 1 star because at first they were good, I do like the office. The people are nice, until you try to make an appointment to have dental surgery. The management in the office needs work.

  76. Very disappointed! Had a few crowns put in and was not happy with the feel or size. I talked with the dentist and he would not fix them!! He said it was because of my bite, I find that odd as I had the teeth in my mouth before the crowns and there was nothing wrong with my bite. I will never go there again!

  77. I have been going to Byrd Dental Group for 8 years now. The quality of care I receive there is wonderful. Their #1 priority is the comfort and making sure you receive the proper care. Everyone that works there is always very pleasant and …

  78. Will never go back. Drove 45 minutes to the office for a simple consultation that would have taken maybe 5 minutes. After 40 minutes of waiting the dentist still hadn’t made it to me despite multiple attempts by various other staff to let …

  79. The Byrd Dental Office in Woodstock is simply awesome. First, the office personnel are professional and courteous. They went out of the way to verify my insurance multiple times, after my insurance companies fax did not arrive prior to my …

  80. Worst experience ever. Had a temporary crown done Dec 15 2021 and today went for permanent. First too small so they did an extension on it then 45 minutes later put it in my mouth and cemented. Then too big and was biting my cheek. …

  81. I had a great experience with Dr. Mehraban, who performed gum surgery this year and in 2017. I have to give them a low rating, however, for their sloppy business practices. I had to go to my insurance carrier to get a refund from them on my …

  82. PLEASE READ BEFORE GOING HERE!
    It has been about a year since I have been to this dentist office, since then I have been going to a completely different dentist. The first appointment I had …

  83. GOING ELSEWHERE! I had an 8:00 am appointment, waited 90 minutes before I was seen. During that time, I received a call asking why I missed my appointment – while I was sitting in their waiting area. A week later, I still do not have my …

  84. Went in for a cleaning. After the exam they presented the treatment plan $608 for my gums. Earlier this year I saw a specialist that they recommended. He said my gums were fine. I regret going to this dentist. I paid $298 and didn’t even get my teeth cleaned. Will not be going back.

  85. I had the same issue with this practice of ‘deep cleaning’. I was told I had gum disease by this office. They refused to do a regular cleaning for me and wanted to charge me almost $800 for their deep cleaning. After having been given …

  86. Horrible! First visit they did nothing but gather my doctors information and told me to come back in two weeks so that info could be generated. I went back in two weeks, had a 10:00 appt, was on time and proceeded to wait 1 hour before …

  87. I went here because I wanted to find a new dentist and I saw a coupon for a $39. cleaning. I do not have dental ins. I did not get my $39. cleaning. Was told I needed a deep cleaning and had gum disease. Ended up costing $1800.00. It is a bait and switch!. I have a new dentist and do not have gum disease. Will never go back.

  88. The general feel you get is them pushing their services instead of a genuine caring for the patients wellbeing. I wasn’t in the chair 5 minutes before they were recommending three big procedures all previous dentists, including six months earlier, said were fine.

  89. Worst dentist office I have ever been to. We had to change dentists due to an insurance change. My daughter was told she had gum disease and needed a deep cleaning. We did it because she was going back to college the next week. $500 out of …

  90. I went Here in terrible pain from a cavity. They took a bunch of tests Which was unnecessary. The definition of a cavity is a hole in a tooth you can verify it with your eyes And don’t need to be a dentist to. At the end of the session …

  91. I was referred to this group by my dental plan and I have to say I was not excited to start with, based on my past experiences and the resulting anxiety.
    Boy was I surprised. During every step I was treated with care and concern. I …

  92. I am always impressed by the Byrd Dental Group in Woodstock. Huge shoutout to Priscilla, Kelly, Denise, and Dr. Harris for the exceptional care and team work they provided me when I had a serious dental emergency over the weekend. They were …

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