This place sucks. They over charge and have frequent outages. They r bullies and want from their customers what hey don’t even provide. ……full pmt for full service
How are these people still in bussiness? They are awful! No costumer service!! Slow slow service and no one wants to help you when there is a problem please don’t put your money towards this company!
Worst internet ever ALWAYS going down like four or more times a week I highly recommend DO NOT get this internet unless your willing to use all your mobile data in two weeks
I seriously want to talk about how I’m sitting here on Labor Day with no internet, but after reading all of the other reviews, I’m convinced after 4 years with Cable America, it’s just time to switch to AT&T
They are the worst service I have ever used. Our Wi-Fi will only connect in the room that the modem and router are. It is their equipment. The Republic staff is horrible rude. .
Internet service drops off all the time. They can’t deliver their minium speeds. Not worth the hassle. Forget about service at night, its not going to happen.
1 star is more than they deserve but the lowest am out I can give. These people and their company suck! Would rather go back to dialup than use them any longer!
My internet has cut out for the 5th time tonight, correction 6th time, they are now a no star eating, customer service is great but the quality of this internet is atrocious.
Would not call it reliable or fast, pay 75 a month and I’m lucky if it’s working 2 nights out of the week between 6-9 pm when I like to use the wifi after work
Frequently loses connection for hours at a time, most often in the evening after customer service helpline is closed. Speeds are normally less than a quarter of what I pay for. If there were any other options at my location I’d switch providers in a heartbeat.
The ABSOLUTE WORST INTERNET you could ever spend a dime on. 7 days a week it disconnects with no 24/7 customer support to talk to. This company is an absolute SCAM! Your 20X better paying up for a different Internet company, trust me! 100% truth!
I wish there was a rating below one star because that’s what they would get. I cannot stress to all future potential customers out there enough do not use them! The only thing worse than their customer service is there incredibly unreliable Internet service. The only positive experience I had with them was dropping them.
Worst internet provider I’ve ever had. Every time I had a technician come to my home, my problem got worse and worse. I’d give zero stars if it was possible.
TERRIBLE. TV goes out all the time, recover barely any bandwidth, and phone service is choppy. Unless this is your ONLY option, go with someone else. Hughes net worked better.
It would be nice if it had one day there wasn’t any trouble at all with it. If it isn’t the tv it’s the phone and if it isn’t the phone it’s the internet. Never fails.Very frustrating when we pay so much for it.
Their internet service disconnects at least 2 to 3 times a week and for a long period of time. Don’t count on your internet connection being reliable and being up 90% of the time. You WILL experience frequent disconnects guaranteed.
My internet has been down since Thanksgiving. It’s now 12/10 and still no technician has fixed the issue. I have now called 4 times and no one at the local office will call me back and all their customer service can do is schedule an appointment for the next week.
This is the most piss poor excuse for a caple company you could get. Like using the internet past 9pm? Forget about it. Think paying for 10mbs actually means you get 10mbs!? Well you are in for a surprise! At most expect 8. And I actually …
They got 1 star from me only because 0 wasn’t an option! We bagan service November 12 2019…today is December 18 2019 and I dont thonk we have went a single day with servive disruption and no credits have been given. Going elsewhere and I would recommend anyone looking for an internet provider to do the same.
To say this internet provider is horrible would be an understatement… pay for 200mbps and dont get anywhere close to that. The only thing the workers will do is come out and tell you everything is working perfect and they cant do anything to help you.
Internet is out very frequent, and will sometimes go in and out and in and out, sometimes for 8-9 hrs at a time. Have had techs out and they just can’t get it right. I don’t know if all of the equipment/tech that is used by Cable America is …
Internet is constantly not running at 75mb/s that i pay $75+ for every month and it’s not reliable in Republic whatsoever, ethernet gaming isnt possible because you experience lag spikes 22 hours of the day. Would NOT RECOMMEND, very poor quality service
CableAmerica is the only cable provider in Republic so we’ve had it for 4.5 years. But the cost has kept rising until it is now $160.97 per month for the service we have which is TV, internet and phone. Enough is enough! We switched to a …
Worse cable company I’ve ever had. The sound and picture cuts in and out constantly. If I didn’t live in an apartment complex, I would not use them. Cable in the 70’s was better than the product this company provides. DO NOT USE THIS CABLE COMPANY!!!
I work from home so pay for the 250 mg service. At first it was great but for the last 5 months it has been awful. Down often and when it is not down it drops packets and runs very slow. I wish where I lived in a part of republic that has a better option.
In regards to Republic Internet provider:
Actual internet performance; adverage, tends to have many connection errors that can be annoying but with working equitment is only an annoyance. …
The only reason it got one star is because I couldn’t give it any less by the sounds of it there isn’t a good internet company in republic. Slow speed even though I pay for hi speed, constantly is down or intermittent. I have google home …
Over priced. They know they have the area locked down so they charge a premium price without premium service. I moved here from the north and a triple play package from the cable provider up there was $120 (400mbps down 23mbps up internet …
I do not have this cable provider, but their customer service and service technicians have extremely poor service.
Cable America has a utility box in the yard next to me, which they have been …
Legit the worst internet anywhere. Service is so unreliable and the lady that has worked here in republic, mo. At the office has the worst people skills imaginable. She extremely mean and obnoxious. It is fine to surf the internet but if …
We switched to Cable from AT&T when we moved a stronesthrow across republic. So far all we have had is problems. The internet, randomly, and sometimes frequently disconnects. If only for 20 seconds. It makes gaming impossible, and we’ve …
Updated review: Today I came home to find a disconnected internet service announcement on my door. I contacted customer service to find out why my service was disconnected and was told that my auto-pay credit card was expired. I asked if it …
They are awful in Republic. They charged me after I had disconnected with them leaving me with collections I did not know about until I looked at my credit report months later. I had moved from a residence and returned the equipment. When I …
I am usually up late at night (Anywhere from 12am – 3am) and the internet will just all of the sudden stop working while I’m in the middle of a video or a movie. For seemingly no reason. I reset the router like instructed and it won’t work again until later that morning.
Terrible connection. My internet went out constantly. I would be in the middle of school work and it would go out. When I called to cancel my services because I am moving out of the area, I told them I wont be back in town and I was moving …
I’ve had Cable America for over half a year now and pay more than $100 for the fastest service they offer but it will just stop working a lot. Sometimes for a few minutes other times it will go out for an hour or more and it happens multiple times a day
Not even close to advertised speed. Trying to watch Netflix or online TV between 2pm and midnight…. Ya, no, Think again. Online gaming? That’s a hard no. Service is constantly down. If you pass gas in Republic, your internet is out. …
Internet may be fine if you are a baby boomer who doesn’t actually need to use the internet for anything outside of checking emails. Constant packet loss, constant drops in connection, constant outages, constant failure. Unfortunately they …
Internet went out this afternoon so I called the local number for republic and in less than an hour they had the modem replaced and we were back up and running. Try that with at&t. Not only do they over charge you they refuse to make the …
Very rude office staff, try to get some simple clear questions answered.. the answer I received for every question “we’re going to throw an extra fee onto your account”, and the answer to your question is still no… Very poor service. …
Without exception the worst internet service provider in operation. When it works everything is fine but when it doesn’t getting service is difficult and you can be left for days waiting for someone to restore the service you will never …
Worst ISP ever. We’ve had them for over a year now and constant problems. Inconsistent speeds, disconnect’s and customer service is nonexistent. We started out paying 70 a month and neglected to inform us that after a year the price would …
If I could give zero stars I would. I don’t even have the words to describe the horrible experience. Internet was spotty at best, but with my location it was my only option. Came home one day several weeks ago and it was out. Assumed it …
Have had the 30+meg line for over a year. Never had any problems or random disconnects. I use new wireless router and use many devices. Only had 2 disconnect issues due to very bad if not extreme weather. They also provide the only high speed Internet in town for a reasonable price.
Do not use Cable America in Republic Missouri if you actually need internet. My internet is down about every other day. If you hook 2 devices or more up, it just stops working. If you call them and complain, it’s because of your wireless …
The worse internet provider I’ve ever dealt with. Internet is consistently choppy. I have been told it is my equipment on several occasions. I’ve gone out and tried 2 different modems and 3 routers, and I’m not talking tight budget type …
Had cable America 4 years and forgot to pay the bill this morning and they shut what little service they provide off this morning and demanded a 100 dollar reconnect fee. I was already paying over 200 dollars a month 4 a service that was …
If there were an option to give negative stars, I most certainly would. We have had internet issues for literally YEARS. Most recently it has hit a new low with our connectivity being in and out and all-day outages since November. I work …
This has to be the worst Internet I’ve ever experienced and I’ve been to war torn countries with better internet. I have to call atleast 4 times a week just to be told that they are always “working on the lines.” For the price, I and others …
They must be the worst internet provider in the country. they will not provide you with the service you are paying for. I have been paying doe their gigabit service for 6 months, and have never gotten better than 12% to maybe 15% of …
Awful service. They have multiple outages and slowdowns on a regular basis. Internet has been out for 2 days in a row but they cannot get anyone here until tomorrow to fix it…and they cannot even guarantee that. Worst cable company I …
Been with cable america for about 3 years now….I had connectivity issues in the beginning when using their equipment and after looking into it the equipment was old/out dated equipment. I went and bought my own modem and haven’t had any …
Update: 1 year later our bill went up for “upgrades” and the signal is still unreliable (Trash!). Anyone giving Cable America a 4-5 star rating has to be fake. The service is slow or out WAY to often. It’s out for 12+ hours at a time in …
Connection goes down every day, multiple times guaranteed between 11A and 3P. We have had 3 different service calls, each with a different opinion. One suggested a new router; $160 later no change in service. Save yourself time and just get AT&T
Haven’t had any problems whatsoever with new Gig internet. They installed an Arris router and I consistently pull 900’s. Awesome with the new fiber they are connected to.
Much Improved! When we first moved to Republic in 2019 we tried Cable America and it did not go well. Connection was poor and stopped working all together if the temp dropped below freezing. We canceled service and settled for much slower …
Had AT&T and all that was available was a slow 18mb download speed, I switched to cable America almost two months ago for 1 gig internet and have been getting good speed and good reliability throughout my house. I really like the mesh router setup I got through them. So far the service has been good and the price is reasonable.
I would give 0 stars if I could. I constantly have issues with my internet going out for no reason. The service is horrible. Sometimes goes days with it not working. It is super slow. Need more internet service providers in Brookline!
The internet is good when it works!! I hope it doesn’t get worse in the cold! My internet cut off 3 times last night Now its been down for an hour! They literally were here a couple weeks ago fixing the line!!
I would give it 0 stars if I could! It is horrible! Sometimes you have internet sometimes not! More times than not you do not! There is always something wrong with it! they do not compensate for the days you had nothing! Do not get if you have other options!
The absolute worst internet service I have ever seen. Extraordinarily unreliable. I had to quit my work from home job due to the internet consistently going out. No connection, no way to help claimants! Dropped call after dropped call. Sometimes for hours and hours on end.
Cable America is the WORST Cable Company I have ever had. It freezes and goes out often, and the Wi-Fi is down more than it is working. So, I disconnected my Wi-Fi and they also accidently disconnected my FREE Cable I get through my …
Worst FU€ƙING internet. I live in clever and this internet company is literally $#!t …
Good service
Horrible, period.
Terrible
Terrible products and service .
Very very rude and disrespectful
Come on guys give us what you say!
Grea quality and price
10 minutes and things are fixed
Losing connection all the time…. It sucks.
The Internet goes down quiet often.
Garbage internet and garbage customer service ran by a bunch of uneducated chimps.
I have,had service with you for 9 years and wouldn’t change it !
This place doesn’t do anything right. Keep looking.
Do not spend your money for this service. Going back to AT&T.
0 if I could
I don’t recommend this. It sucks. They told me that it’s is high speed well it’s not.
Equipment is old and outdated. Channels that I’m supposed to get are frequently out. If you have another option I would use it!
This place sucks. They over charge and have frequent outages. They r bullies and want from their customers what hey don’t even provide. ……full pmt for full service
i cannot begin to explain the frustration their internet and company has caused me. if you have any other choice, go with them.
The service has gotten way better lately but the customer service leaves a little to be desired
The internet sucks. You can’t play games, or watch anything with the wifi. They just give you the run around if you complain.
How are these people still in bussiness? They are awful! No costumer service!! Slow slow service and no one wants to help you when there is a problem please don’t put your money towards this company!
When the service works it is decent. Good luck getting ahold of anyone. It always says all curcuits are busy.
Terrible service. Had to stand in the room with the box for decent Wi-Fi and paid 70 a month. Go elsewhere for internet, trust me.
Please do not get this internet horrible pricing and down almost every day. Speeds are terrible and customer service is worse
Worst internet I’ve ever had! Doesn’t stay connected for longer than 5 minutes at a time! About time to go elsewhere.
When exactly do I have to call you guys to get anything done. Just do your job completely and I won’t have to call or see you again.!
Horrible. Constant outages, false promises. Would avoid…anywhere else has got to be better. Should not have to pay for something you cannot use.
Goes out all the time, do not recommend. Looking for new providers. Would give them a minus if I could.
Internet was reliable for the first month or so now just about every day I have an issue with internet.
Worst internet ever ALWAYS going down like four or more times a week I highly recommend DO NOT get this internet unless your willing to use all your mobile data in two weeks
I seriously want to talk about how I’m sitting here on Labor Day with no internet, but after reading all of the other reviews, I’m convinced after 4 years with Cable America, it’s just time to switch to AT&T
Great service and definitely much faster speed for our household needs. Thank you and God Bless! 😊 …
Always goes down, slow as you know what, the absolute worst internet and TV company ever
They are the worst service I have ever used. Our Wi-Fi will only connect in the room that the modem and router are. It is their equipment. The Republic staff is horrible rude. .
Internet service drops off all the time. They can’t deliver their minium speeds. Not worth the hassle. Forget about service at night, its not going to happen.
1 star is more than they deserve but the lowest am out I can give. These people and their company suck! Would rather go back to dialup than use them any longer!
My internet has cut out for the 5th time tonight, correction 6th time, they are now a no star eating, customer service is great but the quality of this internet is atrocious.
Would not call it reliable or fast, pay 75 a month and I’m lucky if it’s working 2 nights out of the week between 6-9 pm when I like to use the wifi after work
Internet has been awesome rarely lose signal and I get 250mbps download and 25 upload. Wild..
Frequently loses connection for hours at a time, most often in the evening after customer service helpline is closed. Speeds are normally less than a quarter of what I pay for. If there were any other options at my location I’d switch providers in a heartbeat.
Love that they do not require a contact and there is no early termination fee. Our internet service has been good and the price is reasonable.
Ever since cable America has gotten their recent upgrade, things have definitely improved. At least for me. They deserve 3 stars or better.
The ABSOLUTE WORST INTERNET you could ever spend a dime on. 7 days a week it disconnects with no 24/7 customer support to talk to. This company is an absolute SCAM! Your 20X better paying up for a different Internet company, trust me! 100% truth!
I wish there was a rating below one star because that’s what they would get. I cannot stress to all future potential customers out there enough do not use them! The only thing worse than their customer service is there incredibly unreliable Internet service. The only positive experience I had with them was dropping them.
Worst internet provider I’ve ever had. Every time I had a technician come to my home, my problem got worse and worse. I’d give zero stars if it was possible.
TERRIBLE. TV goes out all the time, recover barely any bandwidth, and phone service is choppy. Unless this is your ONLY option, go with someone else. Hughes net worked better.
It would be nice if it had one day there wasn’t any trouble at all with it. If it isn’t the tv it’s the phone and if it isn’t the phone it’s the internet. Never fails.Very frustrating when we pay so much for it.
Their internet service disconnects at least 2 to 3 times a week and for a long period of time. Don’t count on your internet connection being reliable and being up 90% of the time. You WILL experience frequent disconnects guaranteed.
My internet has been down since Thanksgiving. It’s now 12/10 and still no technician has fixed the issue. I have now called 4 times and no one at the local office will call me back and all their customer service can do is schedule an appointment for the next week.
This is the most piss poor excuse for a caple company you could get. Like using the internet past 9pm? Forget about it. Think paying for 10mbs actually means you get 10mbs!? Well you are in for a surprise! At most expect 8. And I actually …
They got 1 star from me only because 0 wasn’t an option! We bagan service November 12 2019…today is December 18 2019 and I dont thonk we have went a single day with servive disruption and no credits have been given. Going elsewhere and I would recommend anyone looking for an internet provider to do the same.
To say this internet provider is horrible would be an understatement… pay for 200mbps and dont get anywhere close to that. The only thing the workers will do is come out and tell you everything is working perfect and they cant do anything to help you.
Internet is out very frequent, and will sometimes go in and out and in and out, sometimes for 8-9 hrs at a time. Have had techs out and they just can’t get it right. I don’t know if all of the equipment/tech that is used by Cable America is …
My internet has gone off 3 times in one night it’s ridiculous
Saint Robert, MO.
Customer Service (5 stars): Stacia (sp?) was wonderful and helped me out …
Absolutely horrible internet company when it comes to reliability. Expect your internet to go out every night at midnight for at least 2 hours.
Internet is constantly not running at 75mb/s that i pay $75+ for every month and it’s not reliable in Republic whatsoever, ethernet gaming isnt possible because you experience lag spikes 22 hours of the day. Would NOT RECOMMEND, very poor quality service
CableAmerica is the only cable provider in Republic so we’ve had it for 4.5 years. But the cost has kept rising until it is now $160.97 per month for the service we have which is TV, internet and phone. Enough is enough! We switched to a …
Worse cable company I’ve ever had. The sound and picture cuts in and out constantly. If I didn’t live in an apartment complex, I would not use them. Cable in the 70’s was better than the product this company provides. DO NOT USE THIS CABLE COMPANY!!!
I work from home so pay for the 250 mg service. At first it was great but for the last 5 months it has been awful. Down often and when it is not down it drops packets and runs very slow. I wish where I lived in a part of republic that has a better option.
In regards to Republic Internet provider:
Actual internet performance; adverage, tends to have many connection errors that can be annoying but with working equitment is only an annoyance. …
The only reason it got one star is because I couldn’t give it any less by the sounds of it there isn’t a good internet company in republic. Slow speed even though I pay for hi speed, constantly is down or intermittent. I have google home …
Over priced. They know they have the area locked down so they charge a premium price without premium service. I moved here from the north and a triple play package from the cable provider up there was $120 (400mbps down 23mbps up internet …
I do not have this cable provider, but their customer service and service technicians have extremely poor service.
Cable America has a utility box in the yard next to me, which they have been …
Legit the worst internet anywhere. Service is so unreliable and the lady that has worked here in republic, mo. At the office has the worst people skills imaginable. She extremely mean and obnoxious. It is fine to surf the internet but if …
We switched to Cable from AT&T when we moved a stronesthrow across republic. So far all we have had is problems. The internet, randomly, and sometimes frequently disconnects. If only for 20 seconds. It makes gaming impossible, and we’ve …
Updated review: Today I came home to find a disconnected internet service announcement on my door. I contacted customer service to find out why my service was disconnected and was told that my auto-pay credit card was expired. I asked if it …
They are awful in Republic. They charged me after I had disconnected with them leaving me with collections I did not know about until I looked at my credit report months later. I had moved from a residence and returned the equipment. When I …
I am usually up late at night (Anywhere from 12am – 3am) and the internet will just all of the sudden stop working while I’m in the middle of a video or a movie. For seemingly no reason. I reset the router like instructed and it won’t work again until later that morning.
Terrible connection. My internet went out constantly. I would be in the middle of school work and it would go out. When I called to cancel my services because I am moving out of the area, I told them I wont be back in town and I was moving …
I’ve had Cable America for over half a year now and pay more than $100 for the fastest service they offer but it will just stop working a lot. Sometimes for a few minutes other times it will go out for an hour or more and it happens multiple times a day
Not even close to advertised speed. Trying to watch Netflix or online TV between 2pm and midnight…. Ya, no, Think again. Online gaming? That’s a hard no. Service is constantly down. If you pass gas in Republic, your internet is out. …
Internet may be fine if you are a baby boomer who doesn’t actually need to use the internet for anything outside of checking emails. Constant packet loss, constant drops in connection, constant outages, constant failure. Unfortunately they …
Internet went out this afternoon so I called the local number for republic and in less than an hour they had the modem replaced and we were back up and running. Try that with at&t. Not only do they over charge you they refuse to make the …
Very rude office staff, try to get some simple clear questions answered.. the answer I received for every question “we’re going to throw an extra fee onto your account”, and the answer to your question is still no… Very poor service. …
Without exception the worst internet service provider in operation. When it works everything is fine but when it doesn’t getting service is difficult and you can be left for days waiting for someone to restore the service you will never …
Worst ISP ever. We’ve had them for over a year now and constant problems. Inconsistent speeds, disconnect’s and customer service is nonexistent. We started out paying 70 a month and neglected to inform us that after a year the price would …
If I could give zero stars I would. I don’t even have the words to describe the horrible experience. Internet was spotty at best, but with my location it was my only option. Came home one day several weeks ago and it was out. Assumed it …
Have had the 30+meg line for over a year. Never had any problems or random disconnects. I use new wireless router and use many devices. Only had 2 disconnect issues due to very bad if not extreme weather. They also provide the only high speed Internet in town for a reasonable price.
Do not use Cable America in Republic Missouri if you actually need internet. My internet is down about every other day. If you hook 2 devices or more up, it just stops working. If you call them and complain, it’s because of your wireless …
The worse internet provider I’ve ever dealt with. Internet is consistently choppy. I have been told it is my equipment on several occasions. I’ve gone out and tried 2 different modems and 3 routers, and I’m not talking tight budget type …
Had cable America 4 years and forgot to pay the bill this morning and they shut what little service they provide off this morning and demanded a 100 dollar reconnect fee. I was already paying over 200 dollars a month 4 a service that was …
If there were an option to give negative stars, I most certainly would. We have had internet issues for literally YEARS. Most recently it has hit a new low with our connectivity being in and out and all-day outages since November. I work …
This has to be the worst Internet I’ve ever experienced and I’ve been to war torn countries with better internet. I have to call atleast 4 times a week just to be told that they are always “working on the lines.” For the price, I and others …
They must be the worst internet provider in the country. they will not provide you with the service you are paying for. I have been paying doe their gigabit service for 6 months, and have never gotten better than 12% to maybe 15% of …
Awful service. They have multiple outages and slowdowns on a regular basis. Internet has been out for 2 days in a row but they cannot get anyone here until tomorrow to fix it…and they cannot even guarantee that. Worst cable company I …
Been with cable america for about 3 years now….I had connectivity issues in the beginning when using their equipment and after looking into it the equipment was old/out dated equipment. I went and bought my own modem and haven’t had any …
Spotty internet, we live in town so I don’t know why we have outages all the time etc. Very frustrating 😑 …
Update: 1 year later our bill went up for “upgrades” and the signal is still unreliable (Trash!). Anyone giving Cable America a 4-5 star rating has to be fake. The service is slow or out WAY to often. It’s out for 12+ hours at a time in …
Update 2 months later: still garbage service. randomly the internet drops, or shoots to like 600-1k ping. STAY AWAY. …
Connection goes down every day, multiple times guaranteed between 11A and 3P. We have had 3 different service calls, each with a different opinion. One suggested a new router; $160 later no change in service. Save yourself time and just get AT&T
Haven’t had any problems whatsoever with new Gig internet. They installed an Arris router and I consistently pull 900’s. Awesome with the new fiber they are connected to.
As soon as my first bill was paid the internet started to cut out randomly every day.
Much Improved! When we first moved to Republic in 2019 we tried Cable America and it did not go well. Connection was poor and stopped working all together if the temp dropped below freezing. We canceled service and settled for much slower …
Had AT&T and all that was available was a slow 18mb download speed, I switched to cable America almost two months ago for 1 gig internet and have been getting good speed and good reliability throughout my house. I really like the mesh router setup I got through them. So far the service has been good and the price is reasonable.
Install went just fine today! Getting good wifi speeds, watching YouTube as we speak. Thanks!
I would give 0 stars if I could. I constantly have issues with my internet going out for no reason. The service is horrible. Sometimes goes days with it not working. It is super slow. Need more internet service providers in Brookline!
The internet is good when it works!! I hope it doesn’t get worse in the cold! My internet cut off 3 times last night Now its been down for an hour! They literally were here a couple weeks ago fixing the line!!
I would give it 0 stars if I could! It is horrible! Sometimes you have internet sometimes not! More times than not you do not! There is always something wrong with it! they do not compensate for the days you had nothing! Do not get if you have other options!
The absolute worst internet service I have ever seen. Extraordinarily unreliable. I had to quit my work from home job due to the internet consistently going out. No connection, no way to help claimants! Dropped call after dropped call. Sometimes for hours and hours on end.
Cable America is the WORST Cable Company I have ever had. It freezes and goes out often, and the Wi-Fi is down more than it is working. So, I disconnected my Wi-Fi and they also accidently disconnected my FREE Cable I get through my …