I have had pretty good luck with this particular DMV office the past few times, until today. The gentleman who helped us was either having a bad … See more
California Department of Motor Vehicles Reviews ( 79 )
(Translated by Google) It took a long time for them to send me my title and my car registration as I started the application before my license plates expired so as not to have a problem with the police, it’s already been over a month and I …
I talk to someone over the phone her name is Martha extension number is 1044.. she speaks very politely,she explains everything very well.Usually we go in dmv in fremont or we call they are very rude…
I have been trying to speak with someone and after holding for 42 minutes the first time I hung up. Later in the day I called and requested to be called back waiting time was 57 minutes and it’s been 2.5 hours and still no return call.
14787 6 4 it’s a license plate for supervisor Metro on the bottom has black numbers 1 6 – 0 2 2 6 this is a non-registered vehicle and this vehicle is not safe and the driver doesn’t have a vehicle license driver’s license in the state of California it was a steak ideas made slowest people lost and thank you
Please put your heads together and figure out how to conduct a dang driver’s test for new driver’s. Sit in the back seat, roll the windows down, shorten the test, wear 3 masks. People need to get on with their lives. Figure it out!
Customer Service here borders on Harassment. Tried to get to talk to someone to sort out an out of state issue and was sent around in circles for hours on the phone. Public service at it’s worst.
Websites say make Apt. In Covid. BUT only a few offices in the state to choose from. Local El Cajon bars commercial renewal from entrance and sites mistaken information. Let people in or let the whole process be done online. Fire those locals.
I called and was waiting for an hour and a half, which was ok if I would have gotten the help that I was looking for but I got the worse service ever. The guy didn’t even answer my question and then he just hung up on me.
I sent my information and payment in way ahead of the deadline and you idiots still can’t mail my drivers license to me on time. Four days late. Had to go stand in line and get a temporary. So stupid. Get it together.
Trash, wasted money and expenses. There is nothing more I enjoy than getting hung up on or being told we have a high call volume and then get hung up on. CALIFORNIA DMV IS TRASH AND THE WORST IN THE COUNTRY
Went to dmv at south sac in La Mancha way, Sacramento to get my driving license mailed in my address the lady working there told me it should be mailed in two weeks it’s been 2 months and nothing that yet from dmv, called in here at …
Requested a call back due to an 80 minute wait. When I received a call back no one was on the line and after waiting on the call for someone to answer, the call ended and I had to wait another 80 minutes to speak to someone. I shouldn’t have to wait this long to pay fees.
DMV Headquarters is not a public service office. One needs to go to a public field office for personal automobile business. It is however an impressive green structure with solar panels on its roof.
A woman named Nikki helped me on the phone for a really long time and she was just an overall awesome person. wish more people were like her, Wish i knew her full name so she could get some recognition
This DMV HEADQUARTERS Building is not for public service, therefore, I have to remind folks of the comments made positive/negative are related to their personal comments regarding whichever field office they chose to do business. …
I have not had a single pleasant experience with the California DMV. During each experience I have been given wholly inaccurate information, and have not been able to complete a single task that I have wanted to do. When I first moved to …
I have sent in paper work 4xs to get my title. Each time its something different. The last person told me to overnight the forms & she would fix…she sent me a duplicate registration form not my title! Ugh!!!! Huge time & expense & everyone is incompetent!!!!
I received letter from DMV about dishonored check, I don’t use checks for years and have not been able to reach anyone after calling many times and waiting for a long time. I’m unable to dispute this bad error, the customer service at DMV branch is terrible.
If this were a private organization, they would have been out of business years ago, but since its a gov. angecy they excel in incompetence, inefficiency, slowness, and keep screwing the general public with no recourse for poor performance. …
The workers developing DMV’s web site have an IQ problem. See screen capture. And in general the DMV employees as a whole are competence-challenged. I changed my address and they did send me a piece of mail using my new address. But then a couple months later, they sent another to my old address.
I was on hold for more than 30 minutes what exactly is holding them up from helping someone who simply wants to get send their license. By far the worst experience i’ve had with the DMV.
Having ground up in California I know the DMV is supposed to be difficult, that’s just the way it is, but they HAVNT PROCESSED a lost title since OCTOBER 17 2019, as of FEBRUARY 13 2020. That’s FOUR MONTHS to replace a lost title. …
Worst customer service ever! I have been waiting a total of 5 months and 8 days for my REAL ID DL. After a month I gave the headquarters a call, took a couple hours only to get bounced from one representative to another. They finally tell …
DMV is so quick to charge you late fees when you are a day late for registration. I moved to Florida and got out of this broken state but before I left I wanted to have registration on my truck before I left. $480 is alot to register a …
The worst government agency and services available in the whole country. Clearly not capable to handle high volume of calls on their call center as they drop the line for the past 3 days I’ve been trying to call them. Unacceptable …
If you convince people to walk, bike, and take alternative modes of transportation (public transit, underground tube stations, high speed rail bullet trains), you’d reduce so much stress and workload for your exhausted employees. …
I sent a check for tags on 07/01/20 on 09/22/20, I went to the Automobile Club to see if.my check had been cashed. I was told did it had not. I then paid for the tags and was issued a new set of plates and registration. …
why is it so hard to reach anyone in this department, trying to transfer my car registration from Canadian to CA, and it apparently takes 6 months!!! so What AM i supposed to do meanwhile, use uber to go to work for six months!!!!!! …
I went online in January to renew my vehicle registration. After inputting all credit card information and clicking all boxes, it sent me to a blank page that said I could still add more to my cart. There was no way to go back and there …
They lost my Title and have the nerve to ask me to find the seller and pay for duplicate title and registration. And every representative has a different answer on how to solve the same issue. This is a joke.
I live in Colorado, my uncle passed away and left the vehicle to my father I then purchased said vehicle. Been trying to get a title for the last three months no four months. Every time he sends the paperwork that they ask for there is …
Corrupt, lies, cheats, any negative you can possibly think of!!! Paid $50 Feb. 2021 ordered personalized license plates and it’s July 2022 and still haven’t received them. Seriously, DO NOT let the California DMV use your funds to clean up …
Very poor service. Paid registration online and I received registration. By some reason payment did not go through may be system glitch. I called DMV and phone is transferred randomly to different people where no body knows what to do. Made me pay penalty which is not even my fault. Retarded government employees
Did you know that there is a restaurant here that is only accessible by the DMV employees who work there? Word on the street is that the cuisine is fantastic and is offered at unbeatable prices. They sell hot dogs for $3.25. You can’t beat …
I thought my 1972 Lincoln was on ‘non-opp’ but, it wasn’t! I went to DMV office and the fines & fees brought the bill to twice what it was originally. I told the clerk to non op it then. I went to pay for tags ($450) and the clerk told me …
DMV should be greatly ashamed of the inconsistency of the level of services they provide. During my time in CA (25yrs.) I have never had a pleasant experience with my DMV dealings. Citizen of CA should demand, from their elected …
(Translated by Google) It took a long time for them to send me my title and my car registration as I started the application before my license plates expired so as not to have a problem with the police, it’s already been over a month and I …
Garbage
Sucks
Worst
I work here.
This is the worst place in the world
Becos i work here
Good
Great people, very helpful
Nice place to visit
I work here No public access
this place sux
Rarely go there.
This place should be demolished. Trash
Waste of time
Employee-only workspace. No public services.
On hold for 3 HOURS and counting just to talk to a representative
Been on hold for 2 hours and 25 min and going. This is ridiculously crazy
I’m an employee of dmv and I enjoy my job!!!
Was on hold was told the lady would get right back to me. Waited 8 minutes and she hung up on me. Waited all day and now there closed.
Worst ever, once they collect your money. You won’t get no replies back.
Told to call back every time I call “due to a higher than average call volume” I’ve called and waited on hold for over two hours.
The customer service is absolutely terrible. The supervisor Rose and Josh need to fired. I’m still waiting on my 48 hour call from a manager
I talk to someone over the phone her name is Martha extension number is 1044.. she speaks very politely,she explains everything very well.Usually we go in dmv in fremont or we call they are very rude…
Security boss completely
helped me. Great customer
service.
I can’t understand why you only accept payment via snail mail and it takes over two weeks to process. Biggest waste of tax dollars in the state.
No good customer service fees are high
We the taxpayers fund these people’s salaries and yet it is IMPOSSIBLE to reach a human being at any time of he day. Unacceptable!
Not open to the public, just employees and contractors.
Denying refunds for honest people. Abolish DMV and it’s useless people. Why is this garbage even around ?
I have been trying to speak with someone and after holding for 42 minutes the first time I hung up. Later in the day I called and requested to be called back waiting time was 57 minutes and it’s been 2.5 hours and still no return call.
14787 6 4 it’s a license plate for supervisor Metro on the bottom has black numbers 1 6 – 0 2 2 6 this is a non-registered vehicle and this vehicle is not safe and the driver doesn’t have a vehicle license driver’s license in the state of California it was a steak ideas made slowest people lost and thank you
Horrible customer service. Can I give the CA DMV -5(negative) stars
Please put your heads together and figure out how to conduct a dang driver’s test for new driver’s. Sit in the back seat, roll the windows down, shorten the test, wear 3 masks. People need to get on with their lives. Figure it out!
Every time i need to wait for 1:30 mins atleast just to speak for 5 mins. Please improve the customer support we are paying a lot to DMV
Oh. It was DMV headquarters I drove past on Broadway.
Customer Service here borders on Harassment. Tried to get to talk to someone to sort out an out of state issue and was sent around in circles for hours on the phone. Public service at it’s worst.
Websites say make Apt. In Covid. BUT only a few offices in the state to choose from. Local El Cajon bars commercial renewal from entrance and sites mistaken information. Let people in or let the whole process be done online. Fire those locals.
I called and was waiting for an hour and a half, which was ok if I would have gotten the help that I was looking for but I got the worse service ever. The guy didn’t even answer my question and then he just hung up on me.
I sent my information and payment in way ahead of the deadline and you idiots still can’t mail my drivers license to me on time. Four days late. Had to go stand in line and get a temporary. So stupid. Get it together.
Trash, wasted money and expenses. There is nothing more I enjoy than getting hung up on or being told we have a high call volume and then get hung up on. CALIFORNIA DMV IS TRASH AND THE WORST IN THE COUNTRY
Went to dmv at south sac in La Mancha way, Sacramento to get my driving license mailed in my address the lady working there told me it should be mailed in two weeks it’s been 2 months and nothing that yet from dmv, called in here at …
Requested a call back due to an 80 minute wait. When I received a call back no one was on the line and after waiting on the call for someone to answer, the call ended and I had to wait another 80 minutes to speak to someone. I shouldn’t have to wait this long to pay fees.
DMV Headquarters is not a public service office. One needs to go to a public field office for personal automobile business. It is however an impressive green structure with solar panels on its roof.
abolish dmv these people don’t care about us how dmv is a government agency but act as overseas phone scammers is beyond me
Nice looking Glass building. They have a cafeteria inside
A woman named Nikki helped me on the phone for a really long time and she was just an overall awesome person. wish more people were like her, Wish i knew her full name so she could get some recognition
This DMV HEADQUARTERS Building is not for public service, therefore, I have to remind folks of the comments made positive/negative are related to their personal comments regarding whichever field office they chose to do business. …
I have not had a single pleasant experience with the California DMV. During each experience I have been given wholly inaccurate information, and have not been able to complete a single task that I have wanted to do. When I first moved to …
I have sent in paper work 4xs to get my title. Each time its something different. The last person told me to overnight the forms & she would fix…she sent me a duplicate registration form not my title! Ugh!!!! Huge time & expense & everyone is incompetent!!!!
I received letter from DMV about dishonored check, I don’t use checks for years and have not been able to reach anyone after calling many times and waiting for a long time. I’m unable to dispute this bad error, the customer service at DMV branch is terrible.
Hey where’s my refund on fees I did not owe?!? Been over 6 months! You never call back or have a representative available. What a joke!
If this were a private organization, they would have been out of business years ago, but since its a gov. angecy they excel in incompetence, inefficiency, slowness, and keep screwing the general public with no recourse for poor performance. …
The workers developing DMV’s web site have an IQ problem. See screen capture. And in general the DMV employees as a whole are competence-challenged. I changed my address and they did send me a piece of mail using my new address. But then a couple months later, they sent another to my old address.
I was on hold for more than 30 minutes what exactly is holding them up from helping someone who simply wants to get send their license. By far the worst experience i’ve had with the DMV.
San Diego Hillcrest DMV – August 24th – Did a 4 hour line. Paid $30 and had picture taken to get my ID updated. …
Having ground up in California I know the DMV is supposed to be difficult, that’s just the way it is, but they HAVNT PROCESSED a lost title since OCTOBER 17 2019, as of FEBRUARY 13 2020. That’s FOUR MONTHS to replace a lost title. …
Worst customer service ever! I have been waiting a total of 5 months and 8 days for my REAL ID DL. After a month I gave the headquarters a call, took a couple hours only to get bounced from one representative to another. They finally tell …
DMV is so quick to charge you late fees when you are a day late for registration. I moved to Florida and got out of this broken state but before I left I wanted to have registration on my truck before I left. $480 is alot to register a …
The worst government agency and services available in the whole country. Clearly not capable to handle high volume of calls on their call center as they drop the line for the past 3 days I’ve been trying to call them. Unacceptable …
Upon application to add Veteran to my DMV driver’s license the clerk omitted a recent photo. This impeded mailing my new license. …
It’s the place for car related business like paperwork and paying fees.
Automated system is 30+ min with multiple calls , it does not work .
If you convince people to walk, bike, and take alternative modes of transportation (public transit, underground tube stations, high speed rail bullet trains), you’d reduce so much stress and workload for your exhausted employees. …
I sent a check for tags on 07/01/20 on 09/22/20, I went to the Automobile Club to see if.my check had been cashed. I was told did it had not. I then paid for the tags and was issued a new set of plates and registration. …
My wife works here. She asked me to give a 5-start review 😮💨 …
why is it so hard to reach anyone in this department, trying to transfer my car registration from Canadian to CA, and it apparently takes 6 months!!! so What AM i supposed to do meanwhile, use uber to go to work for six months!!!!!! …
I went online in January to renew my vehicle registration. After inputting all credit card information and clicking all boxes, it sent me to a blank page that said I could still add more to my cart. There was no way to go back and there …
Fire the armenian racists in van nuys dmv driver safety making do phone interview again
The DMV is the epitome of enslavement. Why the f..k should we need PERMISSION to travel? And pay registration every year—for what purpose?
They lost my Title and have the nerve to ask me to find the seller and pay for duplicate title and registration. And every representative has a different answer on how to solve the same issue. This is a joke.
Every alphabet entity needs to be dissolved. Especially the DMV. A criminal organization at best. They need to be brought to heel and soon.
I live in Colorado, my uncle passed away and left the vehicle to my father I then purchased said vehicle. Been trying to get a title for the last three months no four months. Every time he sends the paperwork that they ask for there is …
Obtaining a license should not be that easy!
I’m tired of seeing so many so reckless drivers. It’s discrediting the hard working people here that do their best to make roads safe.
Corrupt, lies, cheats, any negative you can possibly think of!!! Paid $50 Feb. 2021 ordered personalized license plates and it’s July 2022 and still haven’t received them. Seriously, DO NOT let the California DMV use your funds to clean up …
Very poor service. Paid registration online and I received registration. By some reason payment did not go through may be system glitch. I called DMV and phone is transferred randomly to different people where no body knows what to do. Made me pay penalty which is not even my fault. Retarded government employees
Did you know that there is a restaurant here that is only accessible by the DMV employees who work there? Word on the street is that the cuisine is fantastic and is offered at unbeatable prices. They sell hot dogs for $3.25. You can’t beat …
I thought my 1972 Lincoln was on ‘non-opp’ but, it wasn’t! I went to DMV office and the fines & fees brought the bill to twice what it was originally. I told the clerk to non op it then. I went to pay for tags ($450) and the clerk told me …
DMV should be greatly ashamed of the inconsistency of the level of services they provide. During my time in CA (25yrs.) I have never had a pleasant experience with my DMV dealings. Citizen of CA should demand, from their elected …