I only called them confirm an appointment and the lady who answered the phone was very rude. I feel very strongly about the first impression many times is over the phone. The office could benefit from someone more caring and courteous.
As a new customer I had to wait 3 months for just an exam/check up, then they called to tell me I had to wait at least another 1.5 months for my appointment. I’ll be going with a business who can handle another customer instead of this place.
I have been going here for years and have always had friendly, expert and professional service. They are busy so sometimes it takes a few weeks for a routine exam, but worth the wait. Dr. Ong is fantastic.
Great experience from initial phone inquiry through the selection and fitting of my new glasses. (I didn’t use their eye examination service I brought my own prescription after cataract procedures.) I’d shopped Costco and WalMart prior and California Eye Clinic and staff surpassed both in service and cost.
My son is autistic with a lot of anxiety. This was his first visit to this eye clinic. Everyone was so great and accommodating. When getting fitted for new glass, Sara went above and beyond! We are very pleased with this office.
Great service.
Excellent, knowledgeable and friendly staff.
I only called them confirm an appointment and the lady who answered the phone was very rude. I feel very strongly about the first impression many times is over the phone. The office could benefit from someone more caring and courteous.
As a new customer I had to wait 3 months for just an exam/check up, then they called to tell me I had to wait at least another 1.5 months for my appointment. I’ll be going with a business who can handle another customer instead of this place.
I have been going here for years and have always had friendly, expert and professional service. They are busy so sometimes it takes a few weeks for a routine exam, but worth the wait. Dr. Ong is fantastic.
Great experience from initial phone inquiry through the selection and fitting of my new glasses. (I didn’t use their eye examination service I brought my own prescription after cataract procedures.) I’d shopped Costco and WalMart prior and California Eye Clinic and staff surpassed both in service and cost.
My son is autistic with a lot of anxiety. This was his first visit to this eye clinic. Everyone was so great and accommodating. When getting fitted for new glass, Sara went above and beyond! We are very pleased with this office.