The California Imaging Institute provides a variety of imaging services, including bone densitometry, computer tomography, interventional radiology and magnetic resonance imaging.
| Friday | 7AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5:30PM |
| Tuesday | 7AM to 5:30PM |
| Wednesday | 7AM to 5:30PM |
| Thursday | 7AM to 5:30PM |
1867 E Fir Ave Ste 101, Fresno, CA 93720
Great place to come to have your Imaging done at
Its alright!!
Okay
Easy in and out
Good
Best immaging in Fresno
It shows easy directions and pictures.
Friendly staff and waiting time is not long.
No waiting everything went very smoothly
Friendly and helpful. Fast on time service
This place is a joke. I wait almost 2 hours before they call me
Clean facility and excellent patient care!
Great facility and excellent customer service!
For my needs they have been very efficient.
Lousy staff! 1:45 waiting time! Even though I had an appointment!!
Terrifying Upsetting incident, do not trust them with your personal documents .
Lousy place, over schedule and everybody’s waiting for hours. We got here early and have been waiting over two hours now!
I can not thank California Imaging enough. Friendly, …Professional…Life Saving…
Could not ask for any better service.
Really nice staff. Appointments really needed so call aahead
I didn’t have to wait long and the staff was very professional.
Staff was super friendly..but seriously bring snacks…I was there for two hours :/
Bad customer service at scheduling
Very Friendly and helpfull receptionist, service with a smile. Everyone very kind. I Would recommend this place to family and friends!😊 …
We’ve been there a couple of times and staff has been friendly. I am not too happy with their billing department.
Very professional office with great magazines to read while waiting to see the superb doctors on staff there. Clean and modern facility
This place is AMAZING. …they have STATE OF THE ART equipment….Everyone there were very knowledgeable, friendly, courteous and the building was CLEAN….Just a GREAT place to go for imaging!!
Can’t ask for much besides good service and that’s what I got. The two men working with me were great.
Caring people regardless of waiting. Very kind and thoughtful.
Especially when you hurt SO BAD. …
I’ve had several extremely positive experiences at California Imaging Institute. The staff has ALWAYS provided me with OUTSTANDING customer service.
Not fast service even with an appointment. Waited in the waiting room for an hour and a half. I watched everyone before me and after me be asked back. How is this good business practice.
During these incredible times of anxiety, each and staff member was helpful, kind and understanding. The tech’s went above the norm to help me understand the procedure. PET.
Been there 3 times. The latest one was 630pm arrival for 7pm MRI. Right on time, office was pretty empty as it was later in the day. Staff was great.
Worst scheduling department I’ve ever dealt with.
Very difficult to schedule with. Couldn’t estimate when Pathology report would be returned, couldn’t be bothered to track down an overdue pathology report or even provide correct contact info for the lab that ran The report. Look for and imaging practice that has an in-house lab.
This visit deserves zero stars but in order for me to enter a comment I needed to give it a star. The place is a joke. The waiting time is ridiculous. The Asian looking girl who works the front reception area her name starts with a J, Jenny /Jane is is rude and condensending in her tone. She needs to learn some customer service skills.
Worse place evee. They lied to reus about receiving a doctors referral then tell you you have to call your insurance company to tell them you want to go there and then tell you stat means nothing and no openings until November!? I wouldn’t send my worst enwen there!!
The billing is poor. I pay all my bills and was upset that I found myself on Grant Mercantile collections. I had school insurance at the time. This should have been covered. I dont know who dropped the ball. But would you like that to …
Very professional yet friendly. Clean front waiting area
This place is very busy. All of the staff I encountered were very personable. I will give credit to the office manager. There was a smooth flow of care. It is clean and modern, all staff took ownership of directing us.
I had a two-hour MRI of the brain, head, neck. I was taken right in with just a few minutes wait after I filled out need paperwork. Changed into a gown & quickly taken back for the IV and the MRI. The techs were great–they listened to my questions and gave feedback and info.
The only thing I didn’t like about this place is the billing. They took all the money from my insurance and they still billed me an additional 302.11
My insurance paid 2496 and I had to pay 302.11.for a CT UNBELIVEABLE !!! I asked …
I had an MRI performed at this location. They were quick to get me in and ready for the scan. The staff was kind and helpful. They made sure I was comfortable and answered my questions about the procedure. Overall a great experience.
Not professional at all! Rude disrespectful to say the least! Not personable at all! I’ll take my PPO else where! Fresno Imaging is a must after this visit!
Poor billing practices. Never got an invoice and got sent to collections. No calls or emails sent to get the matter resolved, just a dinged credit score. …
This is the place I now request when any imagining services are needed and or required. …
Immediate experience was good. Long term experience? Not so much. Went in on 12.28.17 and presented current insurance card. They billed my 2015 insurance. What purpose does it serve to require the patient to provide current info if they won’t use it?
The staff was great and made me feel very comfortable, but their billing company is abhorrent.
I never even got a bill, nor a follow up before being sent to collections. The …
There very nice helpful n the place is nice n clean it was in n out for x ray love it !!!!
This is our first time at California Imaging Institute and my sister had an appointment at 6:30am, but they DON’T OPEN until 8:30am. There were a few patients out there who had appointments before they open, too. We called the number listed …
This is my first visit here. It was a great experience The front desk staff were very pleasant and helpful. My technician Nancy was super in all ways!
I was there for an MRI and everyone there was so nice and cheerful. The gentleman who took the images talked me through the whole procedure and made me feel comfortable and confident.
It is true. The wait time can be on the longer side. But I still give this place 5 stars because the staff is amazing. I come here at least yearly for an MRI, and I have a fear of needles/IV’s. Every time I get nervous and close to fainting …
Been here 3 times with my mother who is in cancer treatment. Facility is very clean, open, and modern. The wait times here have been reasonable even when it is super busy. The staff is friendly, helpful, and do a great job! They gave …
They were really nice and very professional. I really appreciated getting then care of in a professional manner. Very easy to check in and they get you in and out within 10 or 15 minutes. They have a public restroom and they are clean and …
Had to get my wife a chest scan for chest pain and elevated blood clot levels after delivery of our son. When speaking to the receptionist and people on the phone to schedule, they were rude and disrespectful, the lab techs when we were …
Went in for a MRI with sedation. Had adverse reaction to the medication. So instead of stopping the procedure they pushed 8 times the normal dose of Versed/Fentanyl on me which blacked me out for 6 hours. …
California Imaging billing department is horrible! I don’t recommend to go to California Imaging for any services! They took money from my card with out calling me to figure out why they couldn’t bill my insurance first. It has taken …
This was my first time here, and I have no bad things to say. The staff was friendly and efficient. In addition, my hats off to the Lovely Lady (Valerie) who completed my Ultra Sound in an efficient, friendly, and courteous, professional …
About 4 years ago, I was referred to this place because Fresno Imaging Center won’t take PPO insurance. After 5 minutes of walking in, the x-ray tech was ready for me. AMAZING! Don’t let one or two bad review deter you. This place was …
I had positive experiences in 2013. My last visit was horrible. All three of the staff at reception were too busy talking about personal matters to wait on incoming patients. I had a 90 minute wait to necessary for the contrast to …
I have had 2 PET scans and 1 MRI in a year time frame. Each visit has been wonderful. The guy that does the PET scans as well as the girls have been so warm and welcoming. They really put your fears at ease but most f all they explain the …
The staff are professional and kind. They have covid 19 safety protocols in place and still get people through the check in process efficiently. I had very minor surgery and everyone was caring and patient! Really great place for all sorts of testing. In the past I’ve had blood work and MRI’s, all positive experiences
The imaging technician was great, but the facility needed more safeguards to protect the patients. Somehow the hospital has figured out how to take patients temperatures at the door, not need you to sign anything or handle insurance cards …
First they schedule an after hours appointment on Thursday. I would assume everything would go smooth. Nope after almost an hour wait, see a guy come to the back waiting room and get seen in 1 minute. So I was out 2 hour after my …
First time at this facility, I only go to California Imaging Center on Fir. The technician that did my ultrasound was rude and very aggresive. I’ve had ultrasounds before and this was the most uncomfortable one. She asked me if I was …
My family and I have had imaging done at this facility several times over the years. The staff have always been courteous and professional. Recently, I underwent a procedure that I was apprehensive about doing. My tech, Valerie was very …
I called to make an appointment was hung up twice. I left at least 4 to 5 messages to schedule an MRI. The scheduler never called me back. When I called, I spoke to Megan and she was very unprofessional. I asked to speak to her supervisor which she did not allow me to. Iwould like to have someone call me in regards to this issue.
My wife called in to make sure imaging was sent to her dentist. She spoke to Megan, she was NOT customer oriented and rude, for the amount this place charges you would think that people would be more customer oriented and would be a bit …
Staff at California Imaging Institute is extremely unprofessional. I have never been a patient of CII however my privacy has been violated because of an employee of this facility who accessed my medical records without authorization for …
This place is great. My mom had a head MRI today and they took great care of her, unlike Advanced Imaging, who let her try to get up by herself when she was having a difficult time. CA Imaging made sure she had all the help she needed and they were very kind, professional and punctual. Thank you!
The lady that makes the appointments for C.T. Scans should be fired. She rude & likes to talk down to people like she their parent. She hung up on me the first time we spoke. She got mad because I said” yes for the fifth time I am doing lab …
I always use California Imaging for all my MRI’s, CT’s and X-rays. They have better equipment than most in Fresno. The staff is great. Very thankful for them.
I went in for an MRI and was nervous because of how bad all the symptoms I was going through were. I arrived on time for my appointment and only had to wait about 10 minutes. The receptionist and the staff were all really nice. The nurse, …
I had my mammogram today. It isn’t my first. I had the WORST experience. It was so incredibly painful. When I mentioned it the tech said it’s ok. It has to be that hard or we will miss the cancer. It was so tight I couldn’t breathe. I was …
I have been at this imaging facility multiple times. The reception staff and imaging technicians are all great and helpful; HOWEVER, the last two CT scans had errors in the report which I brought up to their office. The one from a year and …
Absolutely ridiculous. I went in for an ultrasound today with dual insurance coverage, and because the staff didn’t listen to my instructions on how to verify my primary insurance, they let me wait an hour past my appointment time with a …
Would have given 5 stars if the girls at the check in desk were a little nicer. I won’t make a big fuss but it seemed some people were more welcome than others if you know what I mean. A friendly smile and pleasant vocal tone can help bring healing and make one feel life is worthwhile.
Update: all the tests came back quickly.
What a awesome experience! …
Why have I not discovered this place before!!!! Wonderful service close and easy to find! Not only can they mail a copy of your report and CD to your home! You can check in online very easily. And most of your doctors access their website …