The staff was unable to tell me what my copay was before services and I got a guesstimate of cost and they were off and I asked if they would meet me in the middle and they refused 🙁
Great little cold but OK sleep OK was nervous but you made me fill great explained everything that was going to happen when you talked to me in the night used a quiet voice.
Absolutely ABYSMAL service. Over charges, mis-charges, won’t handle billing issues, rude, disrespectful and fraudulent. Stay FAR FAR FAR away from this company. It’s a scam.
I give it 5 star’s and rate it a 10 the worker’s are amazing and most of all friendly! It’s very clean and they explain everything that is going on and what is going to be happening! I would definitely recommend this place!
Never buy anything from them. If you need a machine and have insurance that covers 50% of the cost look elsewhere. You can get the machine for 1/2 the price at the CPAP Store on line. These guys charged me $200 for a mask that cost $65. …
Thank you for your excellent work esp. the staff professionalism, it really did help with my preparation for my sleep study. I would definitely recommend your center to my friends and family.
This is a wonderful facility. It was clean, the techs were nice, especially Kayla. She was awesome. She explained everything that was happening, she was friendly, and answered any questions I had without getting frustrated or annoyed at the amount of questions I had. Great place!
My experience was smooth and uneventful. The room was comfortable and clean. The technician, James, was friendly and knowledgeable. I would highly recommend California Sleep Solutions for sleep studies.
I am very thankful for the staff. They were able to accommodate me and all my needs. I wasn’t sure about the whole sleep study, as soon as I walked into the lobby a staff member took me back to the room and was able to answer all of the questions that I had and put me at ease quickly.
I was a bit nervous about the observered sleep study so I wanted to share that the room was clean and very comfortable and the technicians that worked with me were helpful and informative. I am Looking forward to feeling better soon but I …
Was apprehensive about the whole procedure, but the technician was very nice and quickly made me feel at ease. The rooms were as nice as any hotel and included their own full bathroom. If you find you need to be tested; this is the place to go!! 👍 …
My Technician met me promptly in the waiting room. She was very nice and professional. The room I slept overnight in was clean and inviting. My overall experience was pleasant.
I was contacted to arrange a test date, there were plenty of available times. We set a time for Sunday night at 10pm-6am the following morning. I was given the choice to have instructions and a questionair mailed or emailed. …
Did a 2nd sleep study at CSS last night. Very well run facility. The technicians were great and quite personable. Process was painless and the facility is much like a nice dorm room or hospital room with a nice bed, dresser and a private …
I have been getting messages to contact them for three weeks. I try to call and I get. The voice mailbox is full. So I try another. Get the same message. I do t care for this place any longer. They act like they are doing you a favor. Time to call my Doc back and tell him to refer me somewhere else.
Initial process was great, staff helpful then, think unless you have straight up sleep apnea and the Machine fixes all your problems this isn’t the place.
The follow-up process stinks and very difficult if one doesn’t fit into the …
Great for a sleep study. However, if you’re on a limited income skip the whole process. The cost of the copay for supplies for your machine that you paid a lot for is ridiculous. When you try to discuss the cost they dismiss you by saying …
Before I picked up my cpap equipment I called to verify my co pay and someone told me I do not have any, then called today because I got a bill and this lady I spoke with named Angelica who was so rude told me that copay is different from …
As a physician I have referred to CSS for 30 years and have used them personally for the past 6 years. In the last 2 years what used to be a responsive and efficient provider of sleep and CPAP services has turned into an inept and …
California Sleep Solutions were professional which in turn had me more relaxed. I did not know what to expect with this test, so they really made feel at ease and explained everything they were doing and why. I would definitely recommend you try them if the need arises. I’m definitely telling my friends about them.
The staff was extremely courteous and professional. They explained how to use the equipment and made me feel comfortable and confident I would be able to complete the process at home. The entire experience went very well and I do not have anything negative to say.regarding California Sleep Solutions.
My technician arrived right on time. She was very informative about what the test would entail and was very attentive to my needs. She brought me an extra comforter and was quick to respond every time I needed to get up throughout the night. The facility is clean and comfortable.
The bed was comfortable and the technician was pleasant and kind. I was at the 50th street location and my only complaint is that the toilet was too low for a person with bad knees like me. …
The location was fairly easy to locate. I wan not aware that the center opened at 9 pm. My appointment was at 9 and my expectations could have been set better for my arrival. …
First time having the sleep study. Much better than expected. The rooms were more of a guest room feel and not the cold hospital bed/room I expected. Staff was friendly and through as well as patient and accommodating. The center needs …
Do not go to this location. Had a referral here from the VA and absolutely the worst experience of my life!
I explained to the technician working that I have had apnea for the past 15 …
Absolutely terrible. Most of their clients are sleep apnea sufferers, which can make life very difficult. California Sleep Solutions makes your life even more difficult by never picking up the phone, taking several days to call you back …
As it was my first sleep study experience I was a bit apprehensive and honestly kind of scared. I was put a bit at ease once greeted with a huge smile and very friendly demeanor of my tech Josh. Josh thoroughly explained the process …
My technician was nice and courteous. He explained everything as he went along set me up in a timely manner. My complaint is I wish they would have offered a warm towel or wet nap for my face to clean up before being told I could leave. It …
Very professional and a great experience. I felt comfortable there, even when being hooked up to all of the sensors for monitoring for the night. They kept me informed of what was going on and what to expect, that made me feel comfortable. …
I had a sleep study here ordered by my UCD MD. The report was pathetic, with no detail at all. The report stated I did not have sleep apnea, but commented that my lowest 02 level was 85%, with NO detail about how long my02 level was out …
Ive been dealing with california sleep solutions for a few years now. Their service just gets worse and worse! If you look closely at the reviews, the five stars are from 5 years ago. Most recent reviews are negative. They dont update their …
If you want customer service good luck. It seems that after they get the initial insurance money they have no interest in continued help. They dont answer text, email, or phone messages. If you do get someone to answer the phone they speak …
Be prepared for a big bill in the end. No quotes or estimates when you pick up equipment for the sleep study. Come to find out later insurance never verified. Even if insurance pays a huge portion they still charge crazy rates. …
I received what I believe was a faulty machine from them and they did not help. They just changed my mask charged me outrageously and then it got worse. I eventually returned the machine and stopped their service. I then purchased a new …
When I entered the building I was greeted right away by a gentleman who worked there. He was very friendly. He took me to my reserved room and told me the procedures of the study. He told me Leilani will be helping me for the night. Leilani …
Stay away from this place. Try Sehatu Sleep or Sutter Sleep Disorders. This place did a poor job with fitting, then put me on auto-refill against my stated request, then repeated after I caught it, then refused to accept return of a supply …
I was understandably nervous about doing a sleep study that my cardiologist ordered for me. The place was easy to find and very clean and welcoming. Why I was not very comfortable with all the leads that are put on to monitor everything …
Monica is a poor customer service rep. They never answer the phone and never call you back.
The person who was setting up did not know how to talk with kids just he was acting as robot. My kid was crying a lot and he didn’t care about that.
Fantastic people to work with
I’m allowed to do this now and nobody can stop me!! MUWAHAHAHA!!!
Danielle is a customer service super hero!
Professional and kind. I felt safe.
Clean, quiet facility, knowledgeable staff.
Great facility and technicians. This is the place to go
Friendly service comfortable bed it was easy with the staff
I was comfortable and everyone was friendly and knowledgeable.
The staff was very helpful. The place is very nice and clean.
I really liked the sleep study and I had a good night sleep!
Excellent experience… Cordial and professional technicians; quiet and clean facility.
I had a great nights sleep, the bed was comfy and the room made me feel at home
The nurse, Dee, was really nice and explained everything to me. The bed was comfy.
Easy, Relaxing Fresh.The staff and clinic is so warm and welcoming you feel comfortable.
The sleep study wasn’t nearly as bad as I expected It to be. The attendant was friendly and made the experience less awkward.
I had a good night sleep, nice & comfortable Clean rooms,very nice sweet staff.
The staff was unable to tell me what my copay was before services and I got a guesstimate of cost and they were off and I asked if they would meet me in the middle and they refused 🙁
Great little cold but OK sleep OK was nervous but you made me fill great explained everything that was going to happen when you talked to me in the night used a quiet voice.
Overall a very good experience given that this was my first sleep test. No complaints or problems that were unexpected.
Nice rooms. Comfortable, quiet atmosphere. The staff was amazing and I’m glad to have a diagnosis!!!
Outstanding experience. Hadn’t slept like this in years. If you have Sleep apnea, this is the place to go..Two thumbs way way up👍🏽👍🏽 …
Absolutely ABYSMAL service. Over charges, mis-charges, won’t handle billing issues, rude, disrespectful and fraudulent. Stay FAR FAR FAR away from this company. It’s a scam.
Great group of people. Very warm, accommodating and they explain every step in detail so you know what to expect. I had a great experience!
They did a wonderful job with my little guy. James was gentle and calm and made the process as comfortable as possible.
I give it 5 star’s and rate it a 10 the worker’s are amazing and most of all friendly! It’s very clean and they explain everything that is going on and what is going to be happening! I would definitely recommend this place!
Technician support make the sleep study experience as comfortable as possible. The rooms are like a nice motel, but cleaner.
Never buy anything from them. If you need a machine and have insurance that covers 50% of the cost look elsewhere. You can get the machine for 1/2 the price at the CPAP Store on line. These guys charged me $200 for a mask that cost $65. …
Thank you for your excellent work esp. the staff professionalism, it really did help with my preparation for my sleep study. I would definitely recommend your center to my friends and family.
This is a wonderful facility. It was clean, the techs were nice, especially Kayla. She was awesome. She explained everything that was happening, she was friendly, and answered any questions I had without getting frustrated or annoyed at the amount of questions I had. Great place!
My experience was smooth and uneventful. The room was comfortable and clean. The technician, James, was friendly and knowledgeable. I would highly recommend California Sleep Solutions for sleep studies.
I am very thankful for the staff. They were able to accommodate me and all my needs. I wasn’t sure about the whole sleep study, as soon as I walked into the lobby a staff member took me back to the room and was able to answer all of the questions that I had and put me at ease quickly.
I was a bit nervous about the observered sleep study so I wanted to share that the room was clean and very comfortable and the technicians that worked with me were helpful and informative. I am Looking forward to feeling better soon but I …
Was apprehensive about the whole procedure, but the technician was very nice and quickly made me feel at ease. The rooms were as nice as any hotel and included their own full bathroom. If you find you need to be tested; this is the place to go!! 👍 …
My Technician met me promptly in the waiting room. She was very nice and professional. The room I slept overnight in was clean and inviting. My overall experience was pleasant.
I was contacted to arrange a test date, there were plenty of available times. We set a time for Sunday night at 10pm-6am the following morning. I was given the choice to have instructions and a questionair mailed or emailed. …
Did a 2nd sleep study at CSS last night. Very well run facility. The technicians were great and quite personable. Process was painless and the facility is much like a nice dorm room or hospital room with a nice bed, dresser and a private …
I have been getting messages to contact them for three weeks. I try to call and I get. The voice mailbox is full. So I try another. Get the same message. I do t care for this place any longer. They act like they are doing you a favor. Time to call my Doc back and tell him to refer me somewhere else.
Initial process was great, staff helpful then, think unless you have straight up sleep apnea and the Machine fixes all your problems this isn’t the place.
The follow-up process stinks and very difficult if one doesn’t fit into the …
Great for a sleep study. However, if you’re on a limited income skip the whole process. The cost of the copay for supplies for your machine that you paid a lot for is ridiculous. When you try to discuss the cost they dismiss you by saying …
Before I picked up my cpap equipment I called to verify my co pay and someone told me I do not have any, then called today because I got a bill and this lady I spoke with named Angelica who was so rude told me that copay is different from …
As a physician I have referred to CSS for 30 years and have used them personally for the past 6 years. In the last 2 years what used to be a responsive and efficient provider of sleep and CPAP services has turned into an inept and …
California Sleep Solutions were professional which in turn had me more relaxed. I did not know what to expect with this test, so they really made feel at ease and explained everything they were doing and why. I would definitely recommend you try them if the need arises. I’m definitely telling my friends about them.
The staff was extremely courteous and professional. They explained how to use the equipment and made me feel comfortable and confident I would be able to complete the process at home. The entire experience went very well and I do not have anything negative to say.regarding California Sleep Solutions.
My technician arrived right on time. She was very informative about what the test would entail and was very attentive to my needs. She brought me an extra comforter and was quick to respond every time I needed to get up throughout the night. The facility is clean and comfortable.
The bed was comfortable and the technician was pleasant and kind. I was at the 50th street location and my only complaint is that the toilet was too low for a person with bad knees like me. …
The location was fairly easy to locate. I wan not aware that the center opened at 9 pm. My appointment was at 9 and my expectations could have been set better for my arrival. …
First time having the sleep study. Much better than expected. The rooms were more of a guest room feel and not the cold hospital bed/room I expected. Staff was friendly and through as well as patient and accommodating. The center needs …
Do not go to this location. Had a referral here from the VA and absolutely the worst experience of my life!
I explained to the technician working that I have had apnea for the past 15 …
Absolutely terrible. Most of their clients are sleep apnea sufferers, which can make life very difficult. California Sleep Solutions makes your life even more difficult by never picking up the phone, taking several days to call you back …
As it was my first sleep study experience I was a bit apprehensive and honestly kind of scared. I was put a bit at ease once greeted with a huge smile and very friendly demeanor of my tech Josh. Josh thoroughly explained the process …
My technician was nice and courteous. He explained everything as he went along set me up in a timely manner. My complaint is I wish they would have offered a warm towel or wet nap for my face to clean up before being told I could leave. It …
Very professional and a great experience. I felt comfortable there, even when being hooked up to all of the sensors for monitoring for the night. They kept me informed of what was going on and what to expect, that made me feel comfortable. …
I had a sleep study here ordered by my UCD MD. The report was pathetic, with no detail at all. The report stated I did not have sleep apnea, but commented that my lowest 02 level was 85%, with NO detail about how long my02 level was out …
Ive been dealing with california sleep solutions for a few years now. Their service just gets worse and worse! If you look closely at the reviews, the five stars are from 5 years ago. Most recent reviews are negative. They dont update their …
If you want customer service good luck. It seems that after they get the initial insurance money they have no interest in continued help. They dont answer text, email, or phone messages. If you do get someone to answer the phone they speak …
Be prepared for a big bill in the end. No quotes or estimates when you pick up equipment for the sleep study. Come to find out later insurance never verified. Even if insurance pays a huge portion they still charge crazy rates. …
I received what I believe was a faulty machine from them and they did not help. They just changed my mask charged me outrageously and then it got worse. I eventually returned the machine and stopped their service. I then purchased a new …
When I entered the building I was greeted right away by a gentleman who worked there. He was very friendly. He took me to my reserved room and told me the procedures of the study. He told me Leilani will be helping me for the night. Leilani …
Stay away from this place. Try Sehatu Sleep or Sutter Sleep Disorders. This place did a poor job with fitting, then put me on auto-refill against my stated request, then repeated after I caught it, then refused to accept return of a supply …
I was understandably nervous about doing a sleep study that my cardiologist ordered for me. The place was easy to find and very clean and welcoming. Why I was not very comfortable with all the leads that are put on to monitor everything …