Campbell County Memorial Hospital

Campbell County Memorial Hospital

Campbell County Memorial Hospital (CCMH) is a 90-bed acute care, community hospital in Gillette, Wyoming. CCMH is certified as an Area Trauma Hospital by the State of Wyoming. Our employees are committed to your well being, and excellence, every day.

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Campbell County Memorial Hospital Reviews ( 84 )

  1. Had a recent ankle injury, I went to the walk in clinic initially for my x ray, thank goodness nothing was broken. A week later I still had massive swelling, bruising, and pain. I went into the ER and had an awful experience. I was given …

  2. I came in with tooth pain, they acted like I was seeking narcotics when all I asked for was a generic or cheaper brand of antibiotics to keep the infection away, doctor John Kerr proceeded to tell me the infection was gone yet I had just …

  3. I had to have another emergency surgery after being ignored by the ER staff yet again in the entire time doctors and nurses violated the HIPAA standard was handing out my information and talking about my symptoms and what was going on with …

  4. There was a problem with ALL staff that I came in contact with years ago (neglegence put my life at risk, DVT) not long after that experience the hospital realized it needed to wake up (not because of my DVT) it started remodeling not …

  5. This hospital is a joke. “Doctors” cant even put stitches in right. If you want quality service go to black hills. Staff is disrespectful as hell.

  6. Campbell Cnty Hospital has never been a good Hospital. Doesn’t matter how many improvements are made to the building, the majority of the staff are still horrible and unprofessional.

  7. Rude! Called to ask a question and practically got yelled at! If you need help or have a question, use the Black hills urgent care, everyone there is nice and seems like they truly CARE! Don’t waste your time with hospital, totally disappointed!

  8. As a 35 year resident of Campbell County my mother has Ms having comstant chronic pain took her there all they did was x-rays blood test and then said we don’t know what’s wrong gave my mom a Big Bill and a $5 Chinese made door exercise …

  9. Went in last night for my daughter who has symptoms of uti and has blood in the urine and they made her feel like she’s faking it and said nothing is wrong obviously you can’t fake blood being in urine I’m honestly ticked off about this y’all need better staff

  10. I read the reviews of this hospital and I am shocked at the bad reviews. I was taken care of from the moment I walked in. The techs,nurses, and Doctors are fantastic! Iam new in town and they helped me with finding the Specialist that I need. Thank you to each and everyone of you. Great Job!

  11. This hospital is a joke. If you can possibly go anywhere else, please do. You will be waiting for an hour just to get to a room and then you will wait for a doctor for another hour. The nurses are rude and the patient life doesn’t seem to matter. I don’t recommend it. If possible go anywhere else.

  12. Worst customer care, I simply asked for the results and got called a D*ck by a Nurse as well as yelled at by a doctor for asking her for the results. The worst care and rudest people at any health care facility I have ever dealt with in my …

  13. I have a bad heart valve and it limits my mobility because of shortness of breath. I have been transported to the ER by ambulance on several occasions. For routine cardiologist appointments i use the parking valet service followed by an …

  14. Just moved here and my two year old had a scary accident. Went straight to the er and it didn’t take long to get in. Everyone was nice.

  15. The worst hospital ever. Took myself in to get guidance and help to become healthier and was there talked to the lady for 5 minutes and was given a paper that did not help at all and was sent away with a $108.00 bill, was sent to …

  16. My grandma went to this hospital 4 times in one week. They refused to do any scans for her to see what was wrong, told her she had stomach ulcers and sent her home. My grandma died 5 days later of congestive heart failure, multiple blood …

  17. The billing department submitted my bill incorrectly to my secondary insurance. After speaking with my secondary insurance, I called the hospital back and asked them to resubmit the bill to my secondary insurance. After agreeing to do so, …

  18. 1st I’d like to say I don’t give out 5 stars easily but the way I was treated by everyone on the ER staff on Dec 12/09/17 they deserve it. I went in with terrible pain on left side of my face and it was so swollen. ER was totally swamped & …

  19. Employees are very rude and unprofessional over the phone. I went elsewhere after the poor treatment I got by phone. Didn’t want to give them the chance to treat me even worse in person.

  20. I haven’t had problems with the workers in CCH but have nothing but disgust with the people who planned and built this crazy building. Did anyone ever mention to the the planners and builders the meaning of the words vertical and elevators …

  21. Jari, the clinical care supervisor, was great! She was very kind and very helpful with everything we needed! Jari went above and beyond with the care we needed and we greatly appreciated it.

  22. Arranged dialysis while visiting from Arizona. From the coordinator to the admitting staff to the dialysis nurses, everyone was awesome. They were so friendly and professional. They eased my 87 year old mothers concerns and were so kind. Thank you everyone!

  23. I took my boyfriend to the ER last night due to still have a lot of pain from a motorcycle accident almost 3 wks ago. They ran tests an d we found out he had not one but 7 broken ribs!!! The dr was Awesome and we had a Fabulous nurse! This was all missed by going to the ER in Custer so we will definitely continue care in Gillette!!!

  24. This place needs to be wiped off the map. I would suggest driving to the next hospital. In 2015 this place killed my daughter’s mother with incompetence. I just had a baby there last week. Of course, I was concerned because of previous …

  25. Take your family ANYWHERE but here!!! The doctor came into treat my husband, had another patients chart, was going to treat my husband for something that had ABSOLUTELY NOTHING to do with his condition or symptoms, then pumped him full of …

  26. I honestly don’t think you could find a worse hospital in the country. This is like the anti Mayo. It’s a Dirty place, with completely unhelpful and unsympathetic staff. …

  27. Poor. Was not even treated for what was wrong. Ended up going to Spearfish, SD hospital to get proper treatment. Contacted patient experience who blew us off and said they would write off $200. Spearfish ER total before insurance was $300, …

  28. If I could post no stars I would. I will never come back to this hospital. I got no help with anything an the room they put me in had blood on the floor witch tells me it wasn’t clean. It felt like they didn’t even know I was even in the …

  29. I’ve gone to this hospital countless times. For colds, injuries, emergencies, baby deliveries, surgeries, testing, and I have always had a good experience. There’s stupid people everywhere you go, or incondiserate staff. However, I very …

  30. The doctors and nurses are amazing. The receptionist on the other hand don’t bother to answer the phone. Overall a great hospital. Just needs to work on the customer service over the phone.

  31. This hospital is a joke. The nurses here are so rude. They had nothing polite to say to us at all. We have been asking for help and information but got denied every single time. My mom was in horrible pain to the point where she couldn’t …

  32. Not sure why people complain, try going to a hospital pretty much anywhere on the east coast! This was the quickest I have ever gotten checked in, spoke with the doctor, had a CT scan, and diagnosed with a treatment plan and out! I was in …

  33. 6.5 hours we were there. My daughter had a kidney stone with other complications. They said they’d send in pain meds and another medication to help with passing it. Left after pharmacy closed so had to get next day. They didn’t send pain medicine, pharmacy called and they refused to call in pain medicine for her.

  34. CCMH is a horrible hospital. We always used Sundance or Casper whenever possible because of so many bad experiences with CCMH. There were some good experiences, but unfortunately those were overshadowed by so many negative ones. The nurses …

  35. Educate your staff on mental and emotional trauma…Dr. Gabor Mate would be a good start. The trauma has to be treated instead of loading an addict up on more drugs and sending them back out the door. Suicidal individuals don’t always say …

  36. Connie and Audrie our RN’s were great and kind and made us feel as comfortable as possible considering the circumstances. Dr. Hooper is one of the best, kindest and caring ❤ most ER doctors are rude, impatient and don’t listen to the patient. Her bedside manner is A+

  37. I just had the worst experience here. My grandmother is hard if hearing, and struggles to remember things so for appointments she needs someone there to help listen and remember what was said. They are now not letting people have a second …

  38. 9/17/2020 I had bad chest pains. Went to CCMH ER. The Doctor and nurses
    got me stabilized and made me comfortable. The Dr said I needed bypass
    surgery right away but their cathlab was under construction. He arranged trans. …

  39. Hailey that works in the lab is amazing! My 10 year old daughter had to get blood drawn. She was very scared and had had nightmares leading up to this appointment. We got the blood drawn and after words Hailey took us into 2 very neat black …

  40. Midnight 87 yr old dad taken into ER. Room temp in low 60’s, had to keep bringing in warm blankets for him. Staff fairly caring and efficient. Room not clean trash on floor, on bed frame. Within 30 minutes my nose started running, eyes …

  41. I’ve taken my small child to the ER, I’ve gone to the ER for myself, I’ve seen three different types of specialists, had an out patient surgery done at the surgery center, and our pediatrician is here. Every interaction with all the …

  42. Very poor experience with my husband that has cancer in this ER. No communication. Staff playing on their phones. Crying for the lack of concern for the welfare of my husband. Service has been shoddy here for quite awhile. The tried at on time to do better but this staff has been inefficient and un caring.

  43. I fell ill very ill I want to praise and thank Dr Anne Jones, Dr Nolledo, (Dr Counts ( in Billings Montana) turned out stage 1 cancer along with other issues. I’m truly impressed within 3 weeks of cat scan I was in surgery having the …

  44. The doctors and nurses here are EXTREMELY RUDE AND DISRESPECTFUL. They do not care about their patients one iota. They make you wait for long periods of time without letting you know what’s going on. When you ask for help, they act like …

  45. Dr. Houmes in the ER could not have been more amazing. He spoke to me not at me and discussed options and allowed me to make choices about my care with him. The nurses I had were full.of compassion along with the doctor. This was a hospital …

  46. Hours of waiting is to be expected from the ER. Have been here numerous times and each visit becomes more unpleasant than the last. Staff have no bed side manner, unorganized, and overall unclean. Be prepared to be blasted with unwelcoming staff as soon as you walk in the door.

  47. My experience here was more than pleasant considering. I did go in at 2 am and went right to the back and was assisted almost immediately. Very friendly nurses and doctors that actually listen to the patient and seemed sincere.

  48. The staff is so friendly and helpful. I called to get my records put on a disc and (April??) was so kind and explained where to pick up. Much appreciated speaking with a patient and helpful employee

  49. Terrible customer service. Its evident that the only thing the administration cares about is money. If you have to have a procedure here be sure to ask questions, request an itemized bill (they won’t send one unless you ask for it) and be …

  50. We took my son in to the hospital on a Sunday thinking he might have appendicitis. The doctor he had from the start wasn’t very good. They did bloodwork and his white cell count was up that was when I said he has appendicitis judging from …

  51. It’s extremely difficult to get a hold to someone over the phone. We had a walk in visit and it was good. The nurses, receptionist and doctor Graham were nice. I got refer to Dr Rinker later on and his office is fantastic.

  52. The services at this hospital are substandard. And they’re billing department is even worse.
    You would be much better off to go to a different hospital that provides better care and is more flexible with payments.

  53. I have had the most trouble with CCH. My mother was a complex case, the doctors had no care whatsoever for her. She had to beg to get testing done, to have them help her. That went on for a year, eventually she went to the hospital in …

  54. I have had multiple experiences at this hospital so I believe I can give a fair review. I have experienced nothing but the best from every employee I have come in contact with here. The signs around the hospital make it very easy to know …

  55. Worse hospital and care I have ever been to or had. If you don’t have insurance they do not care at all. Don’t like to do their job or put in any extra work for someone’s health or to help someone get better.

  56. Full of malpractice.Went to the emergency room by ambulance i could not stand or walk . I was in EXTREME pain and so so sick,All they want to do is try to pump narcotics on me and send me on my way did blood work that was it when my guts …

  57. The doctors and staff are great! BUT, they all will tell you they are in network of Tri Care when in fact they are not! We face thousands of dollar in charges and no one will help us! We have asked all clinics and the ER if they are in …

  58. Urgent care staff was nice and pleasant all listened to my questions and concerns. Not first time I’d gone went 3 times always over a hour wait and that’s once you’re in the exam room that’s not including the waiting room itself. Expect a …

  59. My mom had a knee replacement. Everything went great until we got home and 2 weeks later she comes down with c difficile. A bacteria in the colon. She got it from the hospital. She has been to the ER five times to get treatment. Nobody …

  60. I went in for spine surgery – very nervous and anxious. The surgical ward nursing staff couldn’t have been more professional, friendly and reassuring. They were under pressure because of a rash of seriously ill children and still were able to make me feel like I was a priority.

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