Canyon Ridge Hospital is a full-service, 105-plus-bed psychiatric facility. Operational since 1989, it offers treatment for individuals with emotional, behavioral and chemical dependency problems.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
5353 G St, Chino, CA 91710
The worst hospital I’ve been to
They are very compassionate here
Del amo the best this place is for lames
this place was not a WAP. no vibes to be found here.
The staff is amazing. Priscilla is queen.
🧚 💖💞vcrusty and musty and not sanitary at al💞l 💖🧚 …
They don’t ever answer
The staff is awesome
Very clean
I went to this hospital it wus great got a lot of help with my problems
Went here in Oct 2017. They changed my life thank you staff.
They’re terrible they don’t care about anything they get paid for doing nothing.
Sketchy. I wouldn’t trust these people. They don’t care.
Such a good place for treatment, I really loved it
They are the worst don’t use them I’m bleeding want to die and they don’t care
This place helped my dad and he is better than ever, thank the staff for all that they did
I want to read all the reviews, but it appears they are inaccessible. That really is a pain.
Very slow phone rang about 20 times before someone picked it up I was there to pick up clients for court.
I am confessing my love for Gina…
Bad service. Staff not helpful at all! Worst place do not allow your loved ones to be transfers or brought here.
My Son was referred from Tricity with him stating he will hurt his self and other and he was back in society! Why!?!
Impossible to speak to the person
You want to…phone answers timely
Enough, but then ask for the person or unit
Your calling for, good luck…..
been here 3 times still depressed, staff is nice tho🙈 …
Offended. The staff said I look like Megamind
Absolutely no communication with anyone about my minor child. This facility is horrific.
im so thankful for the Nurse’s there
Horrible communication. Staff is blatantly rude. I can understand why this place maintains a 1 star rating.
They took excellent care of my loved ones. I couldn’t be more grateful! Thank you!
I am a professional conservator and my clients have always received the best pf care at this hospital
They never actually transfer your call you just sit on hold for 30 minutes
I’m rich, I’m writing it my will to win my inheritance to get my money you have to survive here for a few weeks, make them work hard.
After today, I understand so many negative reviews!
This outpatient program is helping me process things that I’ve been going through in a safe mature and productive way
I hope to see Ms Nia , Rachel daisy and Hailey again !
Staff was very friendly to my son especially mike and the unit three department but they wanted to keep him longer just to milk my Insurance and waste my time
Kept leaving messages for the therapist and case manager wanting to know my child’s treatment plan…never received a call back!
Hospital does not answer phone and takes phone off hook after hours for the hospital yet prior to 10pm
I actually found it very helpful. Yeah it’s true NO one wants to be there but the staff was amazing the food was decent and it helped.
Staff stole my fav shirt from me smh but the food was better than rehab food
This place is well-know for amazing transformations..any bad review you read is from a bipolar patient who didnt give this place enough time…all who are complaing and making bad reviews are just mentally ill 🙂
Maybe because I was being combative the staff are rude and lie showers and ac is on cold 247 especially when you go to sleep.
My friend is at Canyon Ridge. He likes it. He says it is a easy way to pick up girls. What he doesnt know, is that he will be there until next year!!!
Filthy horrible place the doctors do t do anything to help the people who need it don’t send anyone here it’s vile
I do update my review… the adult unit is better with a lot more support.
This place is horrible. I was a patient there back in October and the staff do not protect the patients at all.
Horrid place. This made my mental health worse. I didn’t know this was possible. I have depression, anxiety, and I am sucidal. All I had to do was lie my way through everything.
The worst place ever. I mean ever. I was bullied by an orderly, the disclosed my medical status. Locked me in a room . Awful hudieous place. You will be shut down soon
Facility treated me nicely, nice staff, the other patients were nice to me too.
Needs to be investigated! Very illegal treatment of patients.
My son had a traumatic experience there. The staff did not provide him with professional care.
i got admitted a few days and it was a absolutely HORRIFIC EXPERIENCE, i was having a really bad episode and didn’t want to get out of bed for group, yolanda thought it would be a good idea to physically drag me out of bed by my hair and …
They sent a family member to a home where he was robbed at gunpoint by the “house manager”. THIS PLACE IS HORRIBLE.
Staff was rude on the phone when I tried calling to reach a loved one. They forgot to hang up the phone and I was to hear rude comments.
My daughter was taken there for Suicidal attempts … Care is very poor and they treat there patients disrespectfully and like they are lab rats .. Thank God for Loma Linda they have programs and actually care for there patients and even …
I came here as a patient because of my pride, I studied the occult gnostic lies & practiced many sins I had a reprobate mind I was seeing everything I wanted to see and I felt I was Jesus they would not provide me the KJV my roommate in …
It Wuz the worst hospital I’ve ever bin 2,, I liked the sponge bath though.. ☺ she didn’t miss a spot.. Thank u Delilah dear LA Santos..
Don’t let your loved ones go here.
The only thing missing is nurse Ratchet 5150 club med everytime i pick up my best friend after a weeks stay she looks human again happy beautiful and confident i wish i could do for her what canyon ridge does
Rude staff, bad programs, and worst of all they don’t give a single damn about their patients welfare. Transfer your loved ones out as soon as possible.
March 9, 2016 was a very bad experience at the reception unit 1. people so rude. My daughter and I went to visit her friend and felt so disappointed in the way they treat visitors with bad attitude, no education. They need to improve customer service
My daughter is checking in tonight and want to keep
This a 5 star visit. Who can I speak with about what to do now?
I was in this Hospital …. they didnt care about nobody they was unprofessional !! the doctor tried to keep me in there for more than i expected .. it was just a mess if you or your loved ones or even friends are here i think you should take them out now because they are just horrible!!
This hospital is awesome! I don’t understand why the bad reviews my experience was great the hospital was clean, the staff were helpful and friendly, and the group therapy was enlightening.
It’s a great place great 👍 workers …
My 14 year old daughter was released from this hospital today .. She tried to kill herself in the unit 1 2 days ago and the doctor still released her home knowing she is still needed treatment and psychological help .
The adolescent outpatient program is nothing short of fantastic. Carlos (clinician) really cares about his patients & families. So far, so good.
I’ve developed PTSD after my stay here.
My sister is being admitted here tonight. What can I expect? I see many bad reviews, I’d like to keep this a five star.
This place is a waste of time .If your child needs help find a better option.Case manager kani not proffesional and rude to parents.They will realease your child for bedspace .Even if there not safe to release.The staff does not document …
This place sucks everything you read about this place on them just putting holds on children to keep them there is true. Dr’s never call you back and then a dr that is only there on the weekend and only sees your child one time has the …
it was okay.. the food their was pretty good love the kids there pretty chill and nice still trying to find this one guy but never wanna go back
during in unit 3 I felt basically at home the staff was nice the kids to i like to give a shout out to Mike, Hector, Cameron, and Michelle. my experience was amazing
I’m reading these reviews this the worst place for anyone to go to. My mom was there for almost two weeks and she still the same I don’t know what to do she look at it like she looking right through me the doctor told me that she was …
i was in adolescent for the very first time. put me in an adult diaper took my clothes wouldnt give them back and put me in isolation. they feed me once in 24 hours and forgot i was there. dear god. only second to del amo
if your loved one is in here I urge you to take them out ! my 15 year old sister was in here BECAUSE SHE WAS TITLED A 51/50 and they over medicated her to the point where she was unresponsive ! my sister wasn’t mentally ill ! she had …
It’s July 15, 9:00 pm eastern time.. the lady answering the phone has a disgusting unnecessary attitude.
All they give you is junk food i gained 20ibs from being there also they don’t do covid testing
The staff was rude and they didn’t help me at all really only 2 people in the hospital helped me and worked things out with me I had cps on my family and they still let me go home they wouldn’t give me anything for my period cramps and said …
My friend’s son was sent here. There seemed to be almost zero interaction between the doctor and him in three days. The the doctor did not see him at all on the day he was eligible to be discharged.
They arent very sanitary or clean and the doctors sucks and u barely speak to him its all so quick. Ive been here 3 times involuntarily i would never choose to be here. And some staff dont care. (Adolescent unit)
They surprised discharged me while having a mental health crisis my doctor sucked the staff was horrible there was only some good ones being there made me more suicidal I came out with more scars then I had and they violate patients rights don’t go to canyon ridge
Overall good hospital but it is a prison like hospital, no tweezers, no shoes (too tall? . . .) Staff was really good except the doctors who want to over medicate you and keep you for the good insurance money. That will get them a licensing complaint. Dr. Baclos is a terrible physician and can’t even verify license!
It was haunted I believe its a place to reprogram people and do mind control tons of witchcraft and I think they are part of the ulluminate . Over all such a spiritual experience I would do it again. Food is great staff is on one but good. Demons live in the seclusion room. Also Lot of persucation towards Christian’s. True story
The staff was rude, besides a select few. With almost 30 adolescent girls staying in the hospital together, group therapies were of no help. They say that they have a wide spectrum of services for mental illnesses, but in reality, they just …
Canyon Ridge has been a huge contributor in my recovery process.
I literally hate this place I just wanna cry thinking about this we didn’t get conditioner or even a brush, the staff were rude and would wait to let you go to the bathroom no one cares about the patients and the only good thing was the …
This place is horrendously dirty. The staff can be very nice but can also be extremely rude depending on who you get. The food is nasty, they barely clean, and your stuff is not taken care of. My stuff was not returned and was lost by the …
My son lost his 2 front teeth, he was taken to the nearest hospital which is in Chino. Upon arriving to the E.R. I see my son’s mouth full of blood his lips busted. This was my worst nightmare. No explanation was given to us.
I would be very concerned about having a loved one sent here.
My daughter was very unhappy with the staff. Saying they didn’t treat her with dignity. I also saw how they interacted with her. They seemed fake to me. As if they were only being nice because I was there.
Was there alot n 8 years been alot of places. Must say they’re the best foods good they’re concerned for u and they are there if u need them only downside is if ur on a bunch of benzos they discharge u with no prescription which is cruel …
I was a patient after I argued with a cop, and he couldn’t legally throw me in jail, they denied my civil right to due process, and only let me out after I filed a complaint. …
Terrible in Patient Experience. It actually felt like torture. Never slept the whole time I was there, which was 2 weeks. After they maxed out the insurance, they dumped me at a halfway house in Banning that was an even worse experience. …
I was trying to call a patient here and these rude employees that answered the phone (1 time) just hungup on me.(45 min worth of calls) I go for a visit and these “registered nurses” lied on medical documents saying my loved one saw a …
Hi I just wanted to give my say on the place myself just to give people an idea what is going on inside.
First a bit about myself. I was there due to a psych evaluation at an ER because …
I had a relative stay here for treatment-during a visit a young women (adult) was discharged with just a bus pass. She wandered the parking lot for a couple of hours, then a few of us (visitors) gave her some money and food. I wonder if …
This mental hospital is a good place, eat doubles, soda machines. Plus great staff. Very nice nurses and she’s too.
not gon lie jus got dicharhed 3 days ago and I really hated Canyon Ridge. Place was very dirty and staff was very disrespectful and rude overall..but shoutout to Tonya, Alicia, Brando, Paul, and all of the compassionate patients that helped each other out when the nurses wouldn’t.
worst place ever my son was in there for a week ,,,the one worker talked to my son about the gang he belonged to asked him if he wanted to join ,,,kept in mind he was one of the workers. also received a call informing me that my son and …
**DO NOT GO HERE for treatment, Patient on patient violence constant. Staff helps out but no reports are made and no repercussions for bad behavior.
You really just get pills thrown at you and you get 2 visits from the Dr a week . and no real counseling other than group counseling. Boring and unpreductive place to do time.
Was admitted here for a 51/50 72 hour hold. Wouldn’t recommend it to anyone. Head warnings… I am no suicidal, I have a life. I pertained work injury from unloading the trucks and received cuts or gashes on my arms. I was pulled over by a …
In my daughters words
” As a patient who stayed there for 4 days the only real good thing about the …
It’s not that bad but then it’s not that good… I was forced into this hospital against my own will because of my stupid ass school. But anyways, most of the nurses were pretty freaking chill and #TEAMTATIANNA AiiGHT lol. I kinda learned …
Canyon Ridge my son,dealing with Anger, Rage Depression! Me not knowing the next steps that were going to happen, walking in not knowing what was going to happen to my son that just tried to take his life. Not knowing,mental hospital laws …
i was here on a 72 hour hold in the adolescent ward after an OD and im mad about the “service” i was provided. Some staff were supportive, and some blatantly ignored me.i would go up to the nurses station to ask for something while two …
Canyon Ridge neglected my needs for my women’s health, my mental health, my right to refuse medication, and my plans for discharge. I arrived at Canyon Ridge late at night from being transferred from another hospital. These are my …
My step son, who’s still a minor, was transferred here from the hospital so we had no choice at the time. After a week being there we NEVER received a phone call from any of the doctors with a diagnosis or any communication ever!! My …
No communication, they lie. They will put continuous holds without any explanations.
This place needs to be investigated. I will be filing a complaint to anyone that …
This place is terrible. No one provides details to family. Not even how long your loved one will be there. There is no one to answer phones. If you get the receptionist-which is not often- you are sent through a phone tree where you are …
Just wanted to put my 5 ⭐⭐⭐⭐⭐ star rating. Everyone in the inpatient showed kindness & care, even in times where I personally would have SNAPPED!! I also like their outpatient routine. Very helpful & beautiful people there. The ❤ is SAFE here.
The reviews here has me very worried for my son. This is our first experience dealing with mental health & so far I don’t know what to think. I have been trying to reach my son for a cpl hours now & can only get a person on the main number every 3 calls! Please, someone help!
I was admitted there after having a severe drug reaction; The staff is poorly trained. There is nothing to do while there, and I was badly assaulted by a psychotic patient and nurses would not call for an ambulance to take me to the ER. I …
I am a minor who has been to this hospital two times because of suicidal thoughts and actions. This place did not help at all, I constantly felt alone and when we were in group to talk about things I was constantly yelled at for not trying, …
This place helped me save my life at its lowest moment. We were encouraged to spend our days outside of our rooms and into common areas inside and outside. It is of benefit to communicate with the other patients (we avoided anything grim or …
I’m not going to go into much detail but this place denied me the help I needed. I left more defeated and lost then when I came in. After being there a couple times this last time was the last straw I will not let some of this individuals …
This place is horrid! I was placed here involuntarily after having a crisis (severe depression) Instead of leaving feeling like I got help I left feeling worse! You get treated like trash. The overall vibe of this place is like a prison. …
Very bad communication at this place. It seemed to me like the patients were running the place. The adolescents were able to make phone calls at all hours and to whom ever they want. This was never disclosed to us as parents. Our …
Profoundly unhelpful. Phones aren’t answered. Calls aren’t made. Patients are treated with contempt. Food tastes terrible (no surprise there). I thought mental hospitals would be more helpful, but I was more successful in my own efforts, …
Incredibly rude and condescending staff. Hung up on me several times and would instantly transfer me to lines that never picked up because they didn’t want to answer any questions I had. Also had the WRONG NAME of the patient listed. How …
I had a loved one referred to this facility.
This place is the worst run facility I have ever seen. Staff is unprofessional …
I was a patient here for OD on my antidepressant pills. Happened twice and twice I was put into this hospital. First day there I thought it was decent. Staff seemed okay and the food was decent. Then when I came to my senses the next day I …
bro idk about yall but this hospital was WAAAAY better than any other i’ve been to. The food was amazing, and the staff were so nice. Some of the patients weren’t very good, but we can’t control that. We’re all there to heal up. One thing is for some reason I couldn’t get an extra blanket 😞,, anyway ya …
They make it next to impossible to talk to a head nurse for the client, or one of his 2 doctors, niether have voice messaging, finally after repeating my concerns to 3 unknown type of employees I was put through to his case manager.She …
The worst experience of my life was in this place!!! I was forced to go into this place due to a statement I made to a Dr. that was misinterpreted. I was feeling depressed and this place made me more depressed than I ever was. This place …
All of the staff in Outpatient treatment are very supportive in walking me through the process of addressing my issues. After a hard process session, they stayed with me to allow me a little extra time. They back up their efforts with …
aight lemme spill the tea on yall. i got dishcarged 3 days ago and i hated it here so much like the staff was very petty and rude like held open the door for a guy and the nurse gave me a dirty look like i just committed a crime. but i …
I watched a girl I met in here get into a physical altercation with a nurse and the worst part was that instead of following his training and restraining her, the dude threw hands back. I’m jus here to let y’all know that this place has a …
My daughter has been there about 4 days now. The nurses have communicated with me and have been extremely nice. I can tell they are taking excellent care of my daughter who has been very ill.
I have to redo my original review of this hospital. My initial contact was not good I must say but now that I have been able to speak with Matt who is a manager at the facility he made me change my feelings towards this place he took the …
I cannot emphasize how incredibly unethical this hospital is doing business. My son was admitted under a 3 day hold. It is now 5 days and the only reason they are not releasing him (they claim) is that he has not seen his psychiatrist. …
Matt one of the staff there emotionally and physically degraded me after I was discharged out of the hospital I cut myself because of all of the things he said/did to me
I actually just got discharged from here. Constantly kept me eating which helps me a lot. No one goes without food, you miss breakfast or any other meal they will make sure to bring you a plate. Amazing staff. It is a psychiatric hospital, …
I admitted myself in here a little over a month ago and the treatment I received was fairly good (I was in the unit with minors). I felt safe there and the nurses were very helpful and did their job accordingly.
i wouldn’t know what a 5 star mental hospital would be like so im gonna say this can all improve. to CRH you asked so here factual with no bias, i professionally determine failures in retail and hospitality businesses so from start to …
Was a patient here. I overdosed and was labeled a 5150. Except for maybe 4-5 the entire staff treats you like a crazy person regardless of how kind and “rule abiding” you are. I did more than I was asked and was exceptionally kind. I was …
I am posting to allow myself the benefit and give back to the Hospital. I’ve seen some bad posts and would like to say that I, myself, would like to continue going to program at this IOP. The staff and therapy is very nice and the groups, …
It is 8:24 pm, 8/18/2016. Receptionist and another person chatting upfront. I asked for my sister due to was allowed to see her for a few minutes to bring clothes after flying 3500 miles and 6 hour car ride. Receptionist wanted me to call …
Pretty good stay. I made some really close friends there and the staff were nice to me. Only thing I didn’t like was where I was sent to once I was discharged but that was fixed within a day so I’m chilling.
Ok I got admitted here recently for depression and stuff and they put me on pink rounds?? (Btw pink rounds is high suicidal risk) If you know me in real life, I’m actually quite outgoing and happy. I don’t mind getting admitted for …
This place is a sham. My daughter was sent here. Worst place ever. They lie to you to try to get you to stay longer. I am just glad we caught them in a lie or she would have still been there. If you are thinking about this place. Keep …
that place is nice and has good nice staff and good food i liked the activities.
Okay so It was an okay experience for me, this place does not help with depression or sadness. I’m talking for the teenagers, not the adults, literally you are locked in a very small crowed place… food was actually really good but they …
This so called hospital is the worst place on the face of the planet. They have zero communication skill, do not keep parents informed of anything. When calling the units to talk to my daughter it would take almost 90 minutes every time to …
That’s really too bad this place has so many horrible reviews, that was not our experience here. A loved one was placed in this hospital a while back and he was well taken care of and is back to living life. I had some trouble getting …
The fact that you can’t address the issues one these bad reviews without asking them to call you says alot. We all know you’re hoping they won’t call so you don’t have to address this issues. You’re all a bunch of snakes using suicidal people as your cashcrop.
An associate of mine was admitted here. They discharge patients that aren’t ready to be discharged because they can’t pay. She happened to have good insurance and had her hold extended repeatededly without any sort of clear reasoning …
I honestly hate to give this place a one star review.
A bit over 1 year ago. …
i was in the girls adolescent unit and all the nurses were super friendly, caring and attentive! I absolutely LOVED miss tonya and miss alicia! both of them were such friendly ladies and always willing to help out / make me laugh. the food was also delicious and the cafeteria staff always remembered what food i liked! 🙂
My daughter in law was transferred to Canyon Ridge Hospital, Chino, from an ER on Monday. In a whole week, her husband has made repeated attempts to contact the doctor – with very little or no success. The doctor does not return calls; the …
the irony is that I came out of this place more traumatized and depressed than when I went in LOL. staff is rude, and doctor is incredibly dismissive. if you genuinely care about yourself or a loved one, this is NOT the place to be.
I was in Unit 1 during August 2021 and this place was grody. They has whole maggots in group room B and I ended up with lice. It was dirty as hell. The communal phones were breaking every other day. The walls were breaking and peeling and …
Complete and total incompetence. They didn’t even know the gender of my 6’1 15year old son. They put him in the girls unit for days!
I would call daily trying to reach his doctor or social worker, but they never …
Do NOT allow anyone you know to be admitted to this hospital. Absolutely disgusting treatment. My friend was misdiagnosed, given improper medication, dehydrated to critical levels, and was having constant seizures until moving to a new …
I signed in my grandaughter and we were asured that I can bring up her favorite snacks/food. For the first 2 days, I had absolutely no problem. Another mom was bringing her daughter food as well. We met up in the foyer and had …
I was recently here and the staff was so amazing. Sarah, Fernando, Vanessa the RN and many others I can’t remember the other girl long hair glasses I wanna say Lori I could be wrong were so nice and treated me with respect. The groups were …
What’s funny is that I’m reading all these comments after I came back from being a patient here and I’m seeing like so many negative comments which I don’t understand. It seems like everyone is just having their own complaints because I …
Went here in october of 2018. This place was truly disgusting. my bed was not cleaned since the last person who used it and i knew this because they shoved a brush and deodorant under the pillow. (i came in with nothing) it’s DIRTY. I never …
I was recently taken here during one of the lowest points of my life. I did not want to live and so I was sent here for observation. I thought I would be able to talk to some therapists one on one, but that is not what this place is. Canyon …
My granddaughter has been here sadly several times. Worst of the worst mental health facility around town. Terrible doctors and case mangers. They lie to parents and clients and poor communication. Granddaughter went in due to serious med …
This place is a big scam. The whole place is freezing, the showers are freezing, the blankets are so thin and the beds are so hard it gave me intense hip pain. The doctor did NOTHING to help me with my issues. In fact nobody did. The staff …
4 men taking you into a small room to sign yourself in or they’ll 5250 you. Don’t worry though it’s not a threat. They “care” about you. Please be careful and know what you’re getting yourself into. Also hope you like coloring and crossword puzzles 😉 …
Not professional at all. Horrible inhumane treatment. Bad verbal language when taking medications. If you are lucky you see the Dr. once for three minutes and he will try to scare you off. Staff doesn’t let you sleep at all at night! They …
I was there for 20 days and had the most wonderful experience ever! I was in the adolescent unit, unit 3, and it was really fun. I met so many new people there, including my ex. The food was bomb and the workers were nice and really funny. …
What a horrible experience. My daughter was taken here for a 72 hour hold and it was sooooo difficult to have be able to reach my kid I would call phones would just ring then I would be told my daughter was not there and I was like where is …
One of my employee’s is being treated at Canyon Ridge Hospital, whatever they’re doing there is a miracle. Before my employee got into this facility, he was very loud argumentative, and wanted to fight people. Currently he now has new …
Had some great and bad staff pretty creepy place to be tho had the facade of happiness but it was just super gloomy, the floor nurses were the best tho loved playing cards with alicia and melissa made me feel like a real person if anybody was in unit 3 boys in the middle of august hey
I would love to say thank you for all your patience and support.
GO Paula
I was there during construction, so it was noisy and the windows were taped off. We couldn’t leave the main room we were in or anything. Weekend staff is always good in psych wards like these though so that was nice. Overall just an average hospital, nothing too special. Had to wait a long time to see my psychiatrist though
I am an adolescent and Canyon Crest was my first mental hospital. It beat my very low expectations (still pretty good though). Group therapy, group activities, and Dr. Alkhouri helped me recover from a suicide attempt along with everyone …
There staff were horrible to my kid they deserve to be sued they need to there how to be more respectful towards the patients there really horrible people they don’t care at all
I was recently a patient there and when I first got into my room it was dirty. There was crumbs on my bed and on the floor and there was sticky stuff on the dresser me and my roommate told of the nurses and they said someone would come and …
the staff were extremely rude to me and the other patients. they were also highly unprofessional. for example, they would talk about previous patients negatively. they would share private information about them as well, such as their names …
If you care about your family don’t let them go here my wife has been here for 3 days and still has no treatment. The doctor only comes in for a couple hours in the afternoon and doesn’t do anything to help the patients. This facility would rather medicate and hold the patients to collect that insurance money instead of helping.
not an ideal place to be hospitalized. Comparing as of el Camino real hospital mental health department, although it’s newly built there, but just by how much glass they used in construction, you already can tell the difference
I have been to several behavioral hospitals in the past and I must say this was THE BEST in all ways!
The staff was amazing and always positive! There was always activities going on …
The facility and bathrooms(especially!) and bedrooms were dirty, and there was a lack of staff there and not responsive or there to help you. I was going through a lot of health issues there too and barely got assistance with that and going …
never answer phones.Staff rude if u inquire info about ur child.Dr called me once during 5dy stay.When trying to get a hold of the Dr,staff mbmr said “I’ll give him the message but to be honest with u,he’s not going to call u back”. Another …
this places is dog water. If i could give it a zero i would. i had a very bad experience. The food was very bad. The beds were so uncomfortable. The staff chill, but they let an adult get in. Another kid tried to grab me in a very private …
I hope they know that whoever Bernie is, she needs to be let go. Not only is she tone deaf, but very unprofessional and rude. Needed to talk to some 2 hrs ago, barely calls now. Only thing I said was you guys call now, and she automatically respond with dont yell at me, and hangs up. That was a 29 second call
I was just discharged today. Food sucked, I was sick the first night and vomiting. Staff were okay, some were kinda insensitive though. Overall the facility was nice, although they need to clean it more often.
Our teen daughter spent 7 days here. She was attacked by another patient. Staff are unresponsive, uncaring and rude. I do not recommend
Probably One of the worst Hospitals I have ever dealt with. My son was brought here for very obvious reasons that he needed help, he tried hurting himself and hurting others and very aggressive towards anyone. We really thought this place …
The staff were very kind, patient and considerate. The groups were fun, thoughtful and engaging. Food was surprisingly tasty. Best of all, not once did I feel stigmatized by a single staff person. All of my concerns were addressed …
Worst hospital experience I’ve ever encountered! My daughter was taken there, I spoke with this pos dr one time the whole five days she was there I couldn’t get a call on how she was doing or a plan of care. The night she would’ve completed …
when i was staying there, the staff were so rude and one of the boys named adam was touching me n harassing me thinking that i was his cousin 10/10 don’t recommend
I was in the ER in LA and some how ended up here. NOT a place you wanna be at, BUT if you do happen to find yourself here this is a great place. Staff are great and so are the nurses. I was here for a week and I felt safe and cared for. …
horrible hospital. Needs are ignored, nurses make fun of ill patients, and 0 fresh air, I almost asphyxiated here. I strongly suggest working with a psychiatrist before getting help at one of these jails. Workers should be ashamed of themselves.
I was here for a week after nearly dying by suicide. This place will make you feel worse instead of better…. The facility is prison-like, cold, and dirty. The people are condescending and threatening. Do not put a loved one here.
This place was pretty bad. I mean the food was really good though. Only some rooms had hot showers. Most were only cold and the rooms were freezing too. Doctors kept you there longer than you need to. No useful groups (the schedule is a …
Horrible experience with them throughout to be honest. If you’re looking for any kind of one on one professional care, do not go here. I stayed for 3 days volunterily and wasn’t given the opportunity to speak to anyone about what was going …
I would love speak to my niece to encourage her at this difficult time in her life, but the number it transfers you to just rings and rings, and no one answers. I’ve tried calling several times different days and times within the hour and …
My 14 daughter was placed on a 5150 hold. Her 1st day there she had a situation and need change of clothes which I brought right away. However the next day when I talked to her she was still asking about her clothes that I had brought the …
I was there a year ago. I found the place to be adequate for my needs. I am a sioux san survivor so you have to consider that too, Google sioux san if you don’t know why I say that. We had cigarette breaks every couple hours, movies on the …
Horrible facility a person comes out worse than when they go in there. No soap to wash your hands. A place that’s disgusting don’t send your loved ones here. They are just into it for the money. They just wants you to take Ativan each and everyday to calm you down and and you will get addicted to it.
Y’all have been a very important part of my daughter’s healing process. I was able to call and talk to her after not hearing from her for a few days. Unfortunately, I’ve been told she is back in the hospital and her husband refuses to tell …
Stayed there. The girls were crazy and the staff would make fun of patients
My cousin was brought in here, i was really concerned with the reviews of her being treated bad but it was the opposite she mentions they were nice the food was good etc. but the administration side is shady and just very unethical. …
It’s not very helpful. I got admitted here for like a week on unit 1 and the staff just made my problems worse. The other adolescent girls in the other hands were basically the ones helping me. I also don’t like the fact we don’t have like …
(This about some staff NOT ALL there are a some who STILL have compassion in their 💕 ♥️) …
i was in this place for maybe a week and i loved it staff were very nice to me iv been in a few places befor other places staff treat you like dirt no one deserve that just because you have mental health issue. i would come back if i …
Decent hospital but nice patients. Super helpful. Outpatient is better than inpatient
It is very concerning the amount of bad reviews this place has and if I could I would give it a negative 5 stars. As a mother of 15 year old girl that was sent here because she needed help, I would NOT recommend anyone to send your loved …
I was actually in this place by mistake. I had an overdose from these hispanic made pills and they ruled it as a suicide. All while i was unconscious.They gave me a 51/50 preventing me from living my life and enlisting. I could go on and on …
If you want to know why there are no visiting hours, it’s because they neglect and abuse their patients
I should have gone with my gut feeling about this place. Since Friday I have been trying to reach out to a case worker a therapist and noe Dr Jones and all I getvis hung up the run around and voice mails I can’t even leave messages to . …
My therapist Ms Paula is truly amazing and puts so much effort into us everyday
Since Friday I have been trying to reach out to a case worker a therapist and noe Dr Jones and all I getvis hung up the run around and voice mails I can’t even leave messages to . They keep telling me that I need a family meeting to get my …
Not a Good Experience. The communication between the staff and myself while my wife was in there was horrible. I tried calling from 8 a.m. to nearly 11 a.m. on the first day she was there and either the phone would ring non-stop or if I …
I do not recommend this hospital at all the nurses have really bad attitude and how no interest in the then don’t leave your family here and they don’t help them at all they just make it worse 👎🏾👎🏾👎🏾 …
This so called hospital was no help at all. It made me feel worse when I left than coming in. I was brought here because I had attempted suicide from losing my cousin from suicide. The doctor Todd Flynn is a trash uncaring person and put …
My brother was sent here last week. Since then my parents have been on the phone non-stop trying to get a hold of somebody in order to see how my brother is doing. 15 calls just to be transferred around multiple times and then hung up on. …
This is a horrifically run “hospital”. Case workers that don’t see the patient but work BY PHONE. Doctors that don’t review the patient pharmacological needs. Minimal contact even though I am the legal health care power of attorney. After …
My daughter stayed here for 3 days in June for her 72 hour hold. She was taken by ambulance straight from the hospital so she didn’t have a change of clothes. I took her a bag the same day but it wasn’t given to her until the next day in …
This place horrible! When you call the adolescent unit the phone rings and they rarely pick up. The discharging nurse couldn’t read the discharge papers or explain things to me because she didn’t have her readers I asked if my son had …
It was fine. The doctors sucked, they didn’t help you literally talk to your doctor for like 2 minutes and they dont say anything helpful. But the staff is so kind and the people I met there were some of the sweetest and most charismatic …
Worst hospital ever! I wish there an option for 0 stars. Don’t have your kid taken there. Unit 1, never answers the phone. They always say they are gonna call back and they don’t answer the phone. The favorite and common repetitive answer …
Been there a couple of times and it’s always helped ! I don’t have much complaints because this is how it is with mental hospitals there’s always gonna something wrong or bad but I enjoyed my stays and always helped me
I would review this place carefully. My son was a patient here after his hold and the weekend receptionist was extremely rude. The beds and showers were extremely dirty, when asked for them to be clean it took them a few days. My son felt …
DO NOT ALLOW YOUR LOVED ONE TO GO HERE! AND KNOW YOUR PATIENT RIGHTS! I am the mother of an adult patient at Canyon Ridge Hospital. She signed a full release for me when she arrived. She was a voluntary patient. She has been told she is no …
My son is there and they very nice and giving me updates all the time. They always answer the phone every time I called. They did take good care of my son. To all the nurses and doctors, thank you very much from the bottom of my heart for taking care of my son. Today i will pick him from that facility
Canyon Ridge Hospital has been a help for our son. Thank you Canyon Ridge Hospital for your concern and committment to families and their loved ones.
my niece was admitted to cayon Ridge Hospital, she had a major teen breakdown and didn’t want to live anymore, and it was a hold placed on her, when I talked to her on the phone she described how she felt like she was in jail and the staff …
Omg this hospital was amazing! I was there July 3-July8 the group Therapy was Very Helpful and I Had Dr. G, he was very helpful. Two group therapy and activities Therapy. The food was amazing. We got to watch movies, YouTube etc.
Today they said they would admit our daughter. Then changed their minds after we had spent time and money to travel. They gave us an admission acceptance on Monday and cha get their minds after we were in route. A non licensed professional …
Nasty asl. There was a few dead roaches in the corner, food engraved in the floor, smelled really bad, nn my phone rights were taken away for whatever reason. They tried putting me in the all brick room for people with more intense mental …
My child was placed at this facility by a Kaiser Psychiatric evaluator at Riverside Kaiser Permanente ER. I feel she either was getting bonuses or incentive to sending patients to this facility as she was urging my child to go to this …
This hospital is horrible. when i got there they sat me in the lobby with no directions and they let me sit there for 3 hours crying. not once did any staff help or tell me where to go. RNs were rude and ignored the patients. my moms calls …
Absolute HELL.
The staff are clearly not trained nor suitable to handle patients with mental health issues. Staff were even talking badly about CHILDREN and TEENS in front of …
With ALL of these NEGATIVE reviews, why is this hospital not under investigation especially being that they are responsible for the mental health of adults and children! This is TRULY SAD to see such reviews relating to unprofessionalism, …
Clearly a staff that fails more often than it succeeds in helping people with mental health issues. Read the reviews and you’ll understand what a house of horrors this place is for the majority of patients as well as their family and …
My sister went in as an adult and in the 3 days she was here they didn’t call us once to let us know how she was or if her doctor had even seen her. In the first day they didn’t even tell her when she would see her doctor. They made her …
I was accosted by a man dressed as a police officer who threw me in a police looking car and said he was taking me to a good place. I was scared for my life. He took me to a side entrance. The next morning I woke to a picture of the man …
While it is a much better detention center than others in the Inland Empire (assuming you end up in the high-functioning ward), it is not a real hospital and should not be held to the standards of one, as the only staff with any actual …
If I could rate this place 0 stars I would. It is absolutely horrible and my sister who had recently been admitted has had the worst experience there. It is dirty, negligent and not even consistent when it comes to phone calls and providing …
I was troubled and Canyon Ridge was there for me. I have been very wreck-less in my behavior before and, I admit, my life was heading in the wrong direction. Personal/Family issues that couldn’t be made more clear – Canyon Ridge gave me the Treatment and knowledge I needed to care about myself. Thank you, Canyon Ridge Hospital.
I was in this facility before and I highly recommend this facility it is clean really nice, they feed you well, the staff are really friendly and care the counselors really listen. I thank God everyday for things I learned from the classes attended has helped me with copying skills through hard time I highly recommend this facility
coming from experience this hospital is terrible. most of the nurses there are RUDE they make fun of other patients and give attitude for absolutely no reason at all, i did not get the help i needed there all i got was trauma. DO NOT send your child here for “help” .
Well let me start with a vey disappointed place for some one to be here! Its a SHAME for this staff members who WORKS AT THIS PLACE wen been discharged you dont get all your belongings back SPECIALLY WEN ITS MONEY INVOLVED. This STAFF …
This place is the worst, I was there in 2020 and and they had us in a room ALL DAY just watching the same movies, playing the same games and they wouldn’t be helpful at all! They also discharged me after I had told them I was having …
I had a family member who came to this facility whom we were very worried about. At first, we were very disappointed with the service the staff provided initially when it comes to the treatment of the patients. But one particular staff …
They are not helpful at all and they are not thorough with the skin search. While I was there from sep 13-24 2022 as an adolescent, a 14 year old girl snuck 4 razor blades past the skin search. She was passing them out, leaving a way for …
I was admitted to this hospital in may as an adolescent and it was absolutely horrific. the place was dirty and there was absolutely no structure. Being here for almost a week did not benefit me in anyway practically causing my depression …
the beds smelt of urine and there were cockroaches in the showers and the staff were very rude and when i was there for 2 weeks, i broke down and had a manic episode and yet no one helped me at all, i was pacing in the hallway screaming for …
I am extremely frustrated with your facility. My girlfriend was put in there yesterday on October 31st, and your staff is completely unprofessional. She waited all day to talk to the psych doctor. He didn’t come and see her till 5. She was …
I had to send my daughter here and it was the worst mistake i have ever made. I never heard from any of the staff until i called to find out info on my daughter. The doctor here called me once but never called me again and i never saw this …
My niece just got transferred here today. Just reading the reviews is concerning for me. I hope they really help her she’s a teenager and needs good care!! Specially teenagers that have suicidal thoughts. I hope the director reads this …
HORRIBLE experience. This place made me feel so much worse. Thank god for the couple of nurses that were actually kind. 99% of the staff were god awful. Even the “therapists” who came in for group therapy just had printed off sheets and …
Staff don’t answer the phones or return voicemails. Everybody on staff you talk to tells you a different recommendation of care. Hospital did not follow through on post release therapy care or provide assistance on rectifying the situation. …
Experience depends heavily on what unit is chosen for you. The less-manageable unit is a lot less “civilized” than the other one. Getting demoted to the lesser unit was certainly not my cup of tea, and I was begging to be transferred back …
Absolutely horrible. I while my stay was completely fine, dealing with the business side of this facility is horrendous, they refuse to answer calls and never return messages even if you contact the managers. Mental health hospitals are a …
DO NOT send ur kids here or anyone that you love. I came to this hospital for a week and it was so worst!!!! the nurses were making fun of me half the time. I had no clothes, even though i got brought some. Let with none of my clothes, more …
stayed here as a patient a couple years ago and was the worst experience I’ve ever had. none of the staff gave me any direction of where to go to and left me alone in a room. the staff would openly make fun of other patients. there was a …