Looking for an experienced primary care doctor? Cape Fear Family Medical Care is dedicated to providing quality treatments such as diabetic care … See more
Sorry services I will be reporting this to my job I need to give a negative 10 ,took almost 3 hours for a physical ,attitude at the front desk,slow service ,forgot I was in the room waiting on paper work to go next door for blood work I would Not send a dog please take your business somewhere else😡🤬😡👎🏼👎🏼👎🏼👎🏼 …
I have been using this medical office and while there is usually an extended wait time, I can always count on my medical provider to provide me all the time I request.
This place they are so slow I have been waiting for about two hours in the room maybe they are under staff. This does not make any since you have to open the door and look out to see if they forgot you. They don’t check on you
So I was going to make them our family doctor. Until my husband was seen and sent home with triple digit systolic and diastolic bp. He should have been kept there or sent to emergency room. I will never be seen here again.
This is absolutely one of the best Dr’s offices I have been to. I highly recommend them and have been with them for a year. Not sure that the 1 stars are about but they are fantastic!!
Adam the PA here is the worse with people . I was mad after left their I really wanted to punch this dude. I’ve never seen a doctor talk down to people before. Like it’s my fault I got I’m hurt. Will never come here again. This guy should not be practicing medicine .
I’m not real impressed with this place . Been going here over a year asked for 2nd opinions, never got them. Asked for Dr. to return my call, don’t happen 50 percent of the time . Got diagnosed on my file that I’ve never heard of before but nobody will discuss it with me. Changing.
Don’t waste your time here. They don’t return your calls, they don’t refill prescriptions in a timely manner. I’ve been trying for days to get an anxiety medication refilled. I’m literally getting anxiety dealing with this. I’ve contacted several office managers, nurses, and other employees to no avail.
My personal physician is Dr. Gaskins. He and his entire staff provides a level of care and treatment that I did not believe exists in the modern world. I am always treated as a valued person, not just a name on a chart. This business also …
MILITARY IDs – I handed over my military ID and explicitly told the girl NOT to copy it. She ended up scanning it anyways. DO NOT hand them your military ID. Show them, but remind them that it is illegal. …
I hate to even give one star, but I must to post this.
WARNING: If you have elderly parents, DO NOT send them to Dr. Julia Norem. If they complain they are in pain, she will just give them a narcotic cocktail to …
My doctor is nice, but I feel very dismissed by her, and when I went to talk to her about some symptoms, I felt like she didn’t really listen to me when I told her about some concerning symptoms I’ve been having, and every time I go to try …
I was being seen by Katherine Griesser who is the physical therapist. She’s nice, but she did not help my pain. She gave me exercises that actually irritated my condition. When I talked to her about it she said it was normal and then …
Never had a problem. The doctors and nurses are very sweet. Dr. Imber always spends time with my husband addressing his concerns. I highly recommend him!
Soldiers beware! TRICARE LEECHES. This company was used as a referral from Tricare. WARNING; not only do these appointments take up to 1.5 months to see a doctor for the first visit but when you arrive, you wait up to 45 mins to see a …
Want a doctor that doesn’t believe ADHD is real (IN 2019!!!) Dr. Sangineni is your woman! Want a doctor that will be condescending and treat you like scum and dismiss any concerns you have? Dr. Sangineni is the doctor for you!! Despite …
I have been a patient here, for almost 20 years. Always the most courtesy and professional services. Dr. Norem, Mrs. Szoka, and Mr. Adams always, so attentive to detail. The nursing staff especially Ruth shows the greatest compassion. …
Always attentive to my needs. Caring and compassoniate no matter what my situation was. Urgent care is a wonderful addition mornings I’m in and out in less than hour or less! Dr. Norem, Mr. Adams, Ruth and Lori always show the ultimate …
I LOVE THIS PLACE! I have Laura Szoka as my physician and she has always shown courtesy and compassion. I have been a patient for 8 years. The front desk has its flaws but the care you get from the physicians and nurses are excellent.
Wife just called here from a deployed location explaining she got a bill from here from 2014. Crazy thing is she wasn’t in the state hasn’t lived in nc in 6 years we lived in Arizona and she was deployed at the time. My wife said lady on …
I truly wish I had read these reviews before I went here. I was referred to Dr greyshock. After 2 appointments I realized that I was being pawned of on the PA. I didn’t pay a ton of money to see a PA. I have an autoimmune disorder with a …
Love the doctors and physician assistants. They get 5 stars. However, the triage nurses get zero. They call your name from inside the doorway and expect people to hear them when their name is called. Then once you get to the triage area, …
This review s for dr. gray shocks endocrinology office. My experience is very similar to the other reviewers on this page and that is that this office is completely incompetent, rude, and Unapologetic about it. You will call and you will …
I’m very disappointed that you’re charged $98, for a rapid covid test, here. I’ve been a patient at Cape fear family medical for over 20 years. Being told that you have to pay for a test which should be free especially for patient there is …
Rude staff. Turned away for being 10 mins early to appointment (instead of 30) when nobody mentioned it when I scheduled the appointment. Been taking the wrong dose of meds. For 3 months now I have to wait another 3 months.
Finding a good endocrinologist in the area is difficult. If it wasn’t, I would have moved on by now. Dr Greyshock is top notch, but you won’t see her unless you need surgical intervention. Instead, you will be sent (without notification) …
I have tried to call for two days on my breaks at work to cancel an appointment for today. I have been unable to get past the recording regardless of what number I push. There’s no where to leave a message though it told me to do so. …
They only called me once when my appointment was canceled and I had missed the call. When I went back there was no missed call from their practice. And instead of trying to call again they just never called. And when I made this appointment …
I have been a patient here since 2006 or earlier. Today, I walk in to be seen at the urgent care, and I’m told to leave as I’m no longer an established patient. The lady at the urgent care provided one explanation (that I haven’t been seen …
I have been going to this office since 2007, since then I have had two doctors leave and a nurse leave all which I were close to, that should tell you something. They have obscure drama and incompetency issues including not ordering …
Here’s the TL;DR version: Don’t go here if you have risk factors for COVID 19. They are not requiring patients to wear masks, and are not spacing out patients. …
I couldn’t emphasize enough how great of a doctor is my endocrinologist Dr. Nicole Greyshock . She is absolutely amazing and caring about her patients. She pays attention to any of my concerns. She end up finding out what was wrong with me …
If I could give negative stars, I would. I have been a patient for well over a decade. I should have left years ago but have remained due to the Saturday availability and paying a reduced co-payment for listing them as my PCP with State …
My second visit to the clinic. First time the receptionist was so rude that I did not want to check out at her window. Dr. was good.
Second time, today, the receptionist was very friendly and polite. …
If there was zero stars that is exactly what they would get. Unfortunately this happens to be one of the practices I have for my insurance to go to. Scheduled appointments multiple times and they were canceled every time due to the provider …
I waited over two months due to the lack of available appointments. I informed them that I maintain medications for my heart and thyroid but they couldn’t give me an earlier appointment. When 2 months finally passed, I went there only to be …
I have been seeing Dr. Sangineni for two years. She was always polite and professional. I felt comfortable addressing my medical concerns with her. However, the experience with the nurses and some of the receptionists have not been …
If I could give this place 0 stars I would. It is impossible to get a appointment within a acceptable time frame. Made a appointment back in January for a appointment this May. I was then called 5 days before my appointment with Ms. Black …
Was assigned to a PA at Cape Fear Family Medical. Booked the soonest available appointment which was 3 months out. Arrived today 15 minutes prior to my appointment – to an empty reception desk. Waited a few minutes before being called up …
Don’t you hate it when you love your doctor, but the staff that you have to go through to see them is disgustingly rude? I’ve been seen there for about 3 years now and half the front end needs to be fired and replaced. Honestly not sure why that hasn’t already happened!
45 minutes after my appointment time I was still waiting so I left. When they called me they didn’t apologize of offer to reschedule. ***look for the “we are disheartened” copy and paste response***
No matter how many times you call or no matter what number you call you can’t get anyone to answer the phone. I’ve had to wait weeks to get prescriptions. I am very unhappy with the current situation. I don’t know what is going on there. …
I’ve been patient for over 20 yrs . This office is completely gone . I’m so disappointed in this practice . The patient care is nonexistent . Even if you call the after hour doc on call with a issue … to be told you are not considered a …
My husband and. I are very happy with the care we receive. Mr. Richards is very knowledgeable and friendly. He takes time to answer questions and keeps himself up to date wit current practices…. Overall We are very happy here and are grateful for everyone that works here.. they are very professional!!
this has become the worse doctors office. family has been there for 15 years (extended family for 30+ years) and PA Michelle Lightner is a negligent and unfit doctor whom i will be reporting to the NC Medical Board. AND I will be reporting this disgrace of a facility.
So who ever is answering the call is extremely rude. How will you feel if you are already feeling not your best and the person on the other line can’t even be professional. I’m not to sure how the doctors or nurses are because I will not …
Horrible Staff!
Everyone is nice to me..
Never had a bad experience here.
I really think 1 star is too much for this office!!!!
THE DOCTOR I SEEN WAS VERY AWFULL I WILL NEVER DEAL WITH THEM AGAIN I HAVE REPORTED THEM AND THEY ARE UNDER REVEIW.
Very poor experience physicians, and the receptionist was absolutely no help, what so ever..
Best doctors office. I love all providers and staff!
Sorry services I will be reporting this to my job I need to give a negative 10 ,took almost 3 hours for a physical ,attitude at the front desk,slow service ,forgot I was in the room waiting on paper work to go next door for blood work I would Not send a dog please take your business somewhere else😡🤬😡👎🏼👎🏼👎🏼👎🏼 …
Worst doctors they don’t care about you !!!!!! Never ever going back again. And the worst service and terribly long waits.
Made an appointment for a virus test. Waited an hour for somebody to come out to do the test.
What do you think?
How do I get ahold of someone to schedule an appointment? I’ve tried calling….
I have been using this medical office and while there is usually an extended wait time, I can always count on my medical provider to provide me all the time I request.
Dr. Sangineni has been a caring physician to me. Luckily, I have not had a problem here.
Never seem to get a real doctor here they dont help with much and i personally get all my medical info and refferals weeks later. I’m leaving asap
This place they are so slow I have been waiting for about two hours in the room maybe they are under staff. This does not make any since you have to open the door and look out to see if they forgot you. They don’t check on you
So I was going to make them our family doctor. Until my husband was seen and sent home with triple digit systolic and diastolic bp. He should have been kept there or sent to emergency room. I will never be seen here again.
This is absolutely one of the best Dr’s offices I have been to. I highly recommend them and have been with them for a year. Not sure that the 1 stars are about but they are fantastic!!
Adam the PA here is the worse with people . I was mad after left their I really wanted to punch this dude. I’ve never seen a doctor talk down to people before. Like it’s my fault I got I’m hurt. Will never come here again. This guy should not be practicing medicine .
They just keep you coming back every six weeks. And do not listen to the patient. They know what’s best and what works no matter what patient says.
I’m not real impressed with this place . Been going here over a year asked for 2nd opinions, never got them. Asked for Dr. to return my call, don’t happen 50 percent of the time . Got diagnosed on my file that I’ve never heard of before but nobody will discuss it with me. Changing.
Don’t waste your time here. They don’t return your calls, they don’t refill prescriptions in a timely manner. I’ve been trying for days to get an anxiety medication refilled. I’m literally getting anxiety dealing with this. I’ve contacted several office managers, nurses, and other employees to no avail.
My personal physician is Dr. Gaskins. He and his entire staff provides a level of care and treatment that I did not believe exists in the modern world. I am always treated as a valued person, not just a name on a chart. This business also …
MILITARY IDs – I handed over my military ID and explicitly told the girl NOT to copy it. She ended up scanning it anyways. DO NOT hand them your military ID. Show them, but remind them that it is illegal. …
I hate to even give one star, but I must to post this.
WARNING: If you have elderly parents, DO NOT send them to Dr. Julia Norem. If they complain they are in pain, she will just give them a narcotic cocktail to …
My doctor is nice, but I feel very dismissed by her, and when I went to talk to her about some symptoms, I felt like she didn’t really listen to me when I told her about some concerning symptoms I’ve been having, and every time I go to try …
I was being seen by Katherine Griesser who is the physical therapist. She’s nice, but she did not help my pain. She gave me exercises that actually irritated my condition. When I talked to her about it she said it was normal and then …
Never had a problem. The doctors and nurses are very sweet. Dr. Imber always spends time with my husband addressing his concerns. I highly recommend him!
Soldiers beware! TRICARE LEECHES. This company was used as a referral from Tricare. WARNING; not only do these appointments take up to 1.5 months to see a doctor for the first visit but when you arrive, you wait up to 45 mins to see a …
Want a doctor that doesn’t believe ADHD is real (IN 2019!!!) Dr. Sangineni is your woman! Want a doctor that will be condescending and treat you like scum and dismiss any concerns you have? Dr. Sangineni is the doctor for you!! Despite …
I have been a patient here, for almost 20 years. Always the most courtesy and professional services. Dr. Norem, Mrs. Szoka, and Mr. Adams always, so attentive to detail. The nursing staff especially Ruth shows the greatest compassion. …
Always attentive to my needs. Caring and compassoniate no matter what my situation was. Urgent care is a wonderful addition mornings I’m in and out in less than hour or less! Dr. Norem, Mr. Adams, Ruth and Lori always show the ultimate …
I LOVE THIS PLACE! I have Laura Szoka as my physician and she has always shown courtesy and compassion. I have been a patient for 8 years. The front desk has its flaws but the care you get from the physicians and nurses are excellent.
Wife just called here from a deployed location explaining she got a bill from here from 2014. Crazy thing is she wasn’t in the state hasn’t lived in nc in 6 years we lived in Arizona and she was deployed at the time. My wife said lady on …
I truly wish I had read these reviews before I went here. I was referred to Dr greyshock. After 2 appointments I realized that I was being pawned of on the PA. I didn’t pay a ton of money to see a PA. I have an autoimmune disorder with a …
Love the doctors and physician assistants. They get 5 stars. However, the triage nurses get zero. They call your name from inside the doorway and expect people to hear them when their name is called. Then once you get to the triage area, …
This review s for dr. gray shocks endocrinology office. My experience is very similar to the other reviewers on this page and that is that this office is completely incompetent, rude, and Unapologetic about it. You will call and you will …
I’m very disappointed that you’re charged $98, for a rapid covid test, here. I’ve been a patient at Cape fear family medical for over 20 years. Being told that you have to pay for a test which should be free especially for patient there is …
Rude staff. Turned away for being 10 mins early to appointment (instead of 30) when nobody mentioned it when I scheduled the appointment. Been taking the wrong dose of meds. For 3 months now I have to wait another 3 months.
Finding a good endocrinologist in the area is difficult. If it wasn’t, I would have moved on by now. Dr Greyshock is top notch, but you won’t see her unless you need surgical intervention. Instead, you will be sent (without notification) …
I have tried to call for two days on my breaks at work to cancel an appointment for today. I have been unable to get past the recording regardless of what number I push. There’s no where to leave a message though it told me to do so. …
They only called me once when my appointment was canceled and I had missed the call. When I went back there was no missed call from their practice. And instead of trying to call again they just never called. And when I made this appointment …
I have been a patient here since 2006 or earlier. Today, I walk in to be seen at the urgent care, and I’m told to leave as I’m no longer an established patient. The lady at the urgent care provided one explanation (that I haven’t been seen …
Called to schedule an appointment. Who ever answered the phone was extremely unprofessional and rude. Medical care at its finest.
I have been going to this office since 2007, since then I have had two doctors leave and a nurse leave all which I were close to, that should tell you something. They have obscure drama and incompetency issues including not ordering …
Here’s the TL;DR version: Don’t go here if you have risk factors for COVID 19. They are not requiring patients to wear masks, and are not spacing out patients. …
I couldn’t emphasize enough how great of a doctor is my endocrinologist Dr. Nicole Greyshock . She is absolutely amazing and caring about her patients. She pays attention to any of my concerns. She end up finding out what was wrong with me …
If I could give negative stars, I would. I have been a patient for well over a decade. I should have left years ago but have remained due to the Saturday availability and paying a reduced co-payment for listing them as my PCP with State …
My second visit to the clinic. First time the receptionist was so rude that I did not want to check out at her window. Dr. was good.
Second time, today, the receptionist was very friendly and polite. …
If there was zero stars that is exactly what they would get. Unfortunately this happens to be one of the practices I have for my insurance to go to. Scheduled appointments multiple times and they were canceled every time due to the provider …
I waited over two months due to the lack of available appointments. I informed them that I maintain medications for my heart and thyroid but they couldn’t give me an earlier appointment. When 2 months finally passed, I went there only to be …
I have been seeing Dr. Sangineni for two years. She was always polite and professional. I felt comfortable addressing my medical concerns with her. However, the experience with the nurses and some of the receptionists have not been …
If I could give this place 0 stars I would. It is impossible to get a appointment within a acceptable time frame. Made a appointment back in January for a appointment this May. I was then called 5 days before my appointment with Ms. Black …
Was assigned to a PA at Cape Fear Family Medical. Booked the soonest available appointment which was 3 months out. Arrived today 15 minutes prior to my appointment – to an empty reception desk. Waited a few minutes before being called up …
Don’t you hate it when you love your doctor, but the staff that you have to go through to see them is disgustingly rude? I’ve been seen there for about 3 years now and half the front end needs to be fired and replaced. Honestly not sure why that hasn’t already happened!
45 minutes after my appointment time I was still waiting so I left. When they called me they didn’t apologize of offer to reschedule. ***look for the “we are disheartened” copy and paste response***
No matter how many times you call or no matter what number you call you can’t get anyone to answer the phone. I’ve had to wait weeks to get prescriptions. I am very unhappy with the current situation. I don’t know what is going on there. …
I’ve been patient for over 20 yrs . This office is completely gone . I’m so disappointed in this practice . The patient care is nonexistent . Even if you call the after hour doc on call with a issue … to be told you are not considered a …
My husband and. I are very happy with the care we receive. Mr. Richards is very knowledgeable and friendly. He takes time to answer questions and keeps himself up to date wit current practices…. Overall We are very happy here and are grateful for everyone that works here.. they are very professional!!
this has become the worse doctors office. family has been there for 15 years (extended family for 30+ years) and PA Michelle Lightner is a negligent and unfit doctor whom i will be reporting to the NC Medical Board. AND I will be reporting this disgrace of a facility.
So who ever is answering the call is extremely rude. How will you feel if you are already feeling not your best and the person on the other line can’t even be professional. I’m not to sure how the doctors or nurses are because I will not …