My appointment has been rescheduled 2 times, then when I arrived at mu appt on time I was told it was at a different time and that I was 15 late so I need to reschedule, Which I was not late for.
Had an ear infection that was hurting really bad, and my Family Doctor refer me to a ENT. They gave me an appointment 7 weeks away. I called Cape Fear Otolaryngologist and they squeezed me in the next day. Dr. Mansfield seen me and ran a …
My 3 week old son had his lip tie revised this morning by Dr. Mansfield. We had a great experience with him and his staff. I would highly recommended them!
I love Dr. Tang but the lady in the front has made me change my reviews and I will be leaving a review with my insurance I was 5 mins late walked in tried to check in and was told due to the policy updating yesterday my son couldn’t be seen …
Dr. Mansfield is a truly amazing and caring doctor. He will go out of his way to make sure your are knowledgeable about your situation and to help his patients in anyway he can.Which is rare….But his staff is a whole different ballgame.I …
Dr. Mansfield is the only doctor who could diagnose my ongoing problem I had for over 3 years at the time. His staff is so unbelievable when it comes to taking care of their patients. I would not trade them for the world. I recommend anyone to go to this office for your ENT issues.
Can’t even rate this office, but had to in order to leave review. Only ever saw PA; ear pressures excessively high and only slightly lower upon next visit and scheduled again for a year out. Two double ear infections since Feb. of this …
The P.A.Mehta is terrible. Went there to be seen for buzzing in ears the lady that did the hearing test told me I have some hearing loss in both ears that the doctor would go over the results with me. When Mrs. Mehta came in the room she …
The short heavyset Dr. Continually accused me of doing cocaine after I told her issues with my nose have been a problem since childhood. I went in for a surgery consult to repair holes in my ears that haven’t healed since January. And my …
The surgery scheduling department is very unorganized and does not communicate properly with clients nor within their own department. I went for an appointment and decided to do surgery as soon as possible. I was told that they would …
I am so happy that I was referred to Dr. Damask. She has been an answer to my prayers. I appreciated her knowledge and professionalism. She genuinely cared about my situation and has done everything in her power to help me get the care I …
I had such a wonderful experience with this office. Dr Alexander is phenomenal! He is so great with both of my kids, he showed genuine concern for their hearing and the office was very quick to schedule their tube surgeries. The follow up was right above what I expected. All around, two thumbs up! Thanks Dr Alexander! You rock!
Dr. Mansfield is a very caring doctor. He performed my son’s surgery which has not given him the relief we expected. But Dr. M wants you to call him back and let him know how things are going. His staff is disconnected from him …
The ER referred me to this clinic due to swelling in the neck/throat. I saw a PA. She had never met me before, she did not know me.
She walks into the exam room, says something like ‘good morning’ and I reply in …
My daughter has been going to this office for about 2 years now, and she has had 3 procedures performed. Dr. Mansfield performed her first 2 procedures and Dr. Alexander performed the last, no complaints there. She recently had an …
If I could rate this place in the negatives, I would. First of all, just rating based off of professionalism, ZEROOOOO. She was rude, wore sandals (I have NEVER met or seen a Doctor wear sandals at work, and I also work for a Doctor …
I suggest to anyone looking for an allergist to avoid this practice. The medical care is substandard. I was there for allergy testing and shots. Some nurses would say it was normal to sleep for a day after the shots, some would say that was …
I have nothing but positive things to say about this office and their staff. At 39 years old, I was afraid when I was told my tonsils needed to be removed. They should’ve been done when I was younger but the issue was never pushed. From …
My mom came here because her doctor referred due to dizziness and imbalance problems. She had an appointment scheduled and they asked if she had a mask and she said no.. but they didn’t even offer one! So they said she can’t be seen there. …
At first this place was somewhat good. My daughter was referred there from another office and they wanted to do another allergy test that consisted of her back and her arms. They told me that she would have to endure the allergy test on her …
They really need an answering service! Front desk answers the phone, I give all my info to be asked to hold while she finishes with the patient she’s checking out. After 5min and the system dials back and the individual answers to put me …
Everyone there was great but… I am not pleased that you don’t appear to offer paid maternity leave. For ALL. These stars are for the people working there, not the company overall. All your employees deserve what every other developed country has; they are great.
Good luck trying to schedule or reschedule an appointment! The front office will put you on hold and NEVER return. I was on hold for 15 minutes, three times trying to give them the courtesy of canceling my appointment. I thought maybe they …
Love the way the staff is always so pleasant and concerned with my daughter. She used to have difficulty going and now I think she is comforted by their smiles and kindred spirits. Front desk always kind, Ms Gladys and team are always …
Wonderful Staff
Great drs.
Dont waste your time by going here.
Very very good doctor
They care for you. Need more to be said?
Dr Mansfield is wonderful and the staff is awesome, such a great experience
My son had numbers of ear infactions and they still didnt do nun for him now he is four and still requsted to go back
Transferred 4 times on hold a total of 30 minutes to get nowhere. SMH
Total waste if you see P. Mehta.
Lacks respect, doesn’t listen or care about helping you, shoves her opinion on your personal life!
This office has wonderful staff. They are just slow at times. Their scheduling system stucks. But other than that it’s a good place to good.
Very loud music on one side and loud TV on other side! Assistant and PA was very rude complete wast of time! Will never return!!
My appointment has been rescheduled 2 times, then when I arrived at mu appt on time I was told it was at a different time and that I was 15 late so I need to reschedule, Which I was not late for.
Had an ear infection that was hurting really bad, and my Family Doctor refer me to a ENT. They gave me an appointment 7 weeks away. I called Cape Fear Otolaryngologist and they squeezed me in the next day. Dr. Mansfield seen me and ran a …
My 3 week old son had his lip tie revised this morning by Dr. Mansfield. We had a great experience with him and his staff. I would highly recommended them!
I love Dr. Tang but the lady in the front has made me change my reviews and I will be leaving a review with my insurance I was 5 mins late walked in tried to check in and was told due to the policy updating yesterday my son couldn’t be seen …
Dr. Mansfield is a truly amazing and caring doctor. He will go out of his way to make sure your are knowledgeable about your situation and to help his patients in anyway he can.Which is rare….But his staff is a whole different ballgame.I …
Dr. Mansfield is the only doctor who could diagnose my ongoing problem I had for over 3 years at the time. His staff is so unbelievable when it comes to taking care of their patients. I would not trade them for the world. I recommend anyone to go to this office for your ENT issues.
Can’t even rate this office, but had to in order to leave review. Only ever saw PA; ear pressures excessively high and only slightly lower upon next visit and scheduled again for a year out. Two double ear infections since Feb. of this …
The P.A.Mehta is terrible. Went there to be seen for buzzing in ears the lady that did the hearing test told me I have some hearing loss in both ears that the doctor would go over the results with me. When Mrs. Mehta came in the room she …
The short heavyset Dr. Continually accused me of doing cocaine after I told her issues with my nose have been a problem since childhood. I went in for a surgery consult to repair holes in my ears that haven’t healed since January. And my …
The surgery scheduling department is very unorganized and does not communicate properly with clients nor within their own department. I went for an appointment and decided to do surgery as soon as possible. I was told that they would …
I am so happy that I was referred to Dr. Damask. She has been an answer to my prayers. I appreciated her knowledge and professionalism. She genuinely cared about my situation and has done everything in her power to help me get the care I …
I had such a wonderful experience with this office. Dr Alexander is phenomenal! He is so great with both of my kids, he showed genuine concern for their hearing and the office was very quick to schedule their tube surgeries. The follow up was right above what I expected. All around, two thumbs up! Thanks Dr Alexander! You rock!
Dr. Mansfield is a very caring doctor. He performed my son’s surgery which has not given him the relief we expected. But Dr. M wants you to call him back and let him know how things are going. His staff is disconnected from him …
The ER referred me to this clinic due to swelling in the neck/throat. I saw a PA. She had never met me before, she did not know me.
She walks into the exam room, says something like ‘good morning’ and I reply in …
My daughter has been going to this office for about 2 years now, and she has had 3 procedures performed. Dr. Mansfield performed her first 2 procedures and Dr. Alexander performed the last, no complaints there. She recently had an …
If I could rate this place in the negatives, I would. First of all, just rating based off of professionalism, ZEROOOOO. She was rude, wore sandals (I have NEVER met or seen a Doctor wear sandals at work, and I also work for a Doctor …
I suggest to anyone looking for an allergist to avoid this practice. The medical care is substandard. I was there for allergy testing and shots. Some nurses would say it was normal to sleep for a day after the shots, some would say that was …
I have nothing but positive things to say about this office and their staff. At 39 years old, I was afraid when I was told my tonsils needed to be removed. They should’ve been done when I was younger but the issue was never pushed. From …
My mom came here because her doctor referred due to dizziness and imbalance problems. She had an appointment scheduled and they asked if she had a mask and she said no.. but they didn’t even offer one! So they said she can’t be seen there. …
At first this place was somewhat good. My daughter was referred there from another office and they wanted to do another allergy test that consisted of her back and her arms. They told me that she would have to endure the allergy test on her …
They really need an answering service! Front desk answers the phone, I give all my info to be asked to hold while she finishes with the patient she’s checking out. After 5min and the system dials back and the individual answers to put me …
Everyone there was great but… I am not pleased that you don’t appear to offer paid maternity leave. For ALL. These stars are for the people working there, not the company overall. All your employees deserve what every other developed country has; they are great.
Good luck trying to schedule or reschedule an appointment! The front office will put you on hold and NEVER return. I was on hold for 15 minutes, three times trying to give them the courtesy of canceling my appointment. I thought maybe they …
Love the way the staff is always so pleasant and concerned with my daughter. She used to have difficulty going and now I think she is comforted by their smiles and kindred spirits. Front desk always kind, Ms Gladys and team are always …