Capital City Refuse goes above and beyond to accommodate their clients. Even during the Solar Eclipse with excessive traffic they were able to send out another dumpster on very short notice!
In the last five weeks, my trash had only been connected once. That was only after I called their customer service. I’ve always put my sinister in the same place. I’m canceling my service and requesting a refund for the last month.
Sent me on collections when actually it was defamation on my credit that sat there for over a year so when I actually found out about it I showed them The check that was wrote to them and cashed by them do you think I got an apology nope. Never once got a phone call or a letter in the mall.
Very friendly to work with and great service. I had a mix up on the timing of the roll off drop at my house and they were kind enough to come back a second time later that day to drop it off. Would highly recommend them!!
very friendly and honest. goes above and beyond for their customers and the charge is reasonable. have lived many places in lincoln and this is the first trash service I have had that i actually enjoy using. would definitely recommend to anyone.
After coming home with our new baby boy, I forgot to put the trash out. Called in and let them know I was an idiot and sleep deprived, told not to worry about it and they would make a special trip out to take care of it for me. Awesome customer service for this tired Dad!!
Garbage driver was in front of me at a green light and would not go. I think he was intoxicated. I honked at him through a green light and he would still not go. He proceeded to honk through the residential neighborhood waking all of my …
Our garbage pickup by Firth is on Thursdays. Thursday morning I realized I had forgotten to take the trash to the road. I was disappointed as it was overflowing. As I was getting ready to leave, our Capital driver showed up (I thought he …
These guys are very punctual and professional. They even put rubber mats under the dumpster to protect my driveway. When we ended up with more waste than we thought, they came out very quickly to replace the roll-off with an empty one. I highly recommend Capital City Refuse!
Excellent company! Linsey was very responsive and extremely helpful. Communication was prompt and very nice. We had a lot of extras after an extensive spring cleaning and we were able to have it picked up for a very low fee. Would recomend this company over and over.
I Just wanted to say how much I appreciate Capital City Refuse. They always seem to go above and beyond when it comes to customer service.
They make sure that all of my garbage recepticals are placed away from the curb …
We forgot to put our trash out one day, and I stopped one of their recycling trucks to ask if they could pick up my trash. The employee radioed in and got a pickup scheduled for us. Amazing customer service!
This company collects trash for the apartment complex where I live. These guys hustle to get the job done – all with impeccable customer service! If anything gets dropped or blows out of the container they get it! They always put the …
They explained everything about the dumpster we ordered and made it easy to plan a day and payment. I called them a Monday morning to see if it was possible to have the dumpster removed before our movers came later that day and they were …
The best refuse company we’ve worked with yet! Great customer service every time we call and great prices! They even go above and beyond while they are out on route! For example, the last windy day- the guys made an extra effort to put the …
Someone left a flyer on my door regarding my bill and he yanked my LOCKED screen door open to put the flyer on my inside door. Why he couldn’t of left it on the screen door idk. Has ruined the lock on my patio door. So I’m left to replace …
The crew is amazing. They are always willing to move out of the way if I’m following them in my car. During days with bad weather they will always make sure the bin is placed in a way where it wont blow away. They’ve even walked the bin …
Best trash company customer service ever! This company has gone above and beyond. I was late on getting my trash out and missed the pick up and called them and they were super accommodating and came back out! This is just one of many things …
Top notch business
always amazing
Because i work here. Lol
Great service and always on time .
I pick up more garbage on my property when they pick up…not impressed with this company.
Good roll-off service and price. Terrific people… Pete is great to work with. Highly recommend.
I wish they would putThe trash can back where they got it from when i come home i have to move it out of my driveway so i can pull in
Tommy did a great job when he came by. Great little family business, will definitely call again!
Great company! We use them for our house, a rental, and we get rolls-offs from them where I work.
Very friendly and accommodating to our needs as a business. Someone is always available to talk to. Great customer service. Highly recommend!
Forgot to pick up garbage on multiple occasions. Called to cancel and he hung up on me once I said that it would be our last week.
Capital City Refuse goes above and beyond to accommodate their clients. Even during the Solar Eclipse with excessive traffic they were able to send out another dumpster on very short notice!
In the last five weeks, my trash had only been connected once. That was only after I called their customer service. I’ve always put my sinister in the same place. I’m canceling my service and requesting a refund for the last month.
Sent me on collections when actually it was defamation on my credit that sat there for over a year so when I actually found out about it I showed them The check that was wrote to them and cashed by them do you think I got an apology nope. Never once got a phone call or a letter in the mall.
Very friendly to work with and great service. I had a mix up on the timing of the roll off drop at my house and they were kind enough to come back a second time later that day to drop it off. Would highly recommend them!!
very friendly and honest. goes above and beyond for their customers and the charge is reasonable. have lived many places in lincoln and this is the first trash service I have had that i actually enjoy using. would definitely recommend to anyone.
After coming home with our new baby boy, I forgot to put the trash out. Called in and let them know I was an idiot and sleep deprived, told not to worry about it and they would make a special trip out to take care of it for me. Awesome customer service for this tired Dad!!
Garbage driver was in front of me at a green light and would not go. I think he was intoxicated. I honked at him through a green light and he would still not go. He proceeded to honk through the residential neighborhood waking all of my …
Our garbage pickup by Firth is on Thursdays. Thursday morning I realized I had forgotten to take the trash to the road. I was disappointed as it was overflowing. As I was getting ready to leave, our Capital driver showed up (I thought he …
These guys are very punctual and professional. They even put rubber mats under the dumpster to protect my driveway. When we ended up with more waste than we thought, they came out very quickly to replace the roll-off with an empty one. I highly recommend Capital City Refuse!
Excellent company! Linsey was very responsive and extremely helpful. Communication was prompt and very nice. We had a lot of extras after an extensive spring cleaning and we were able to have it picked up for a very low fee. Would recomend this company over and over.
I Just wanted to say how much I appreciate Capital City Refuse. They always seem to go above and beyond when it comes to customer service.
They make sure that all of my garbage recepticals are placed away from the curb …
We forgot to put our trash out one day, and I stopped one of their recycling trucks to ask if they could pick up my trash. The employee radioed in and got a pickup scheduled for us. Amazing customer service!
This company collects trash for the apartment complex where I live. These guys hustle to get the job done – all with impeccable customer service! If anything gets dropped or blows out of the container they get it! They always put the …
They explained everything about the dumpster we ordered and made it easy to plan a day and payment. I called them a Monday morning to see if it was possible to have the dumpster removed before our movers came later that day and they were …
The best refuse company we’ve worked with yet! Great customer service every time we call and great prices! They even go above and beyond while they are out on route! For example, the last windy day- the guys made an extra effort to put the …
Someone left a flyer on my door regarding my bill and he yanked my LOCKED screen door open to put the flyer on my inside door. Why he couldn’t of left it on the screen door idk. Has ruined the lock on my patio door. So I’m left to replace …
The crew is amazing. They are always willing to move out of the way if I’m following them in my car. During days with bad weather they will always make sure the bin is placed in a way where it wont blow away. They’ve even walked the bin …
I use this company to help with removal of construction debris. Always friendly and on time!
Best trash company customer service ever! This company has gone above and beyond. I was late on getting my trash out and missed the pick up and called them and they were super accommodating and came back out! This is just one of many things …