Doctor and staff are rude and condescending. Frame and lens prices are 2 to 3 times more expensive than anywhere else. They have new equipment that they charge extra for, without asking you up front. They refuse to resolve billing issues, and send you to a collection agency without trying to resolve issues.
I’ve been a customer for 5 years and have been very pleased. Without exception they’ve been prompt, professional and very pleasant. Highly recommended.
I have been a customer there for years without much complaint but I had a biking accident last night where by glasses got severely scratched. I went to get new lenses at one of those same day glasses places but my prescription is out of …
I wouldn’t go anywhere else. Dr. Phillips truly cares about her patients, she takes her time to listen and thoroughly explain everything. My kids love going here, she’s absolutely amazing with kids! The Opticians are very knowledgeable to …
Great practice! Very professional and caring. Dr. Phillips is extremely knowledgeable and her staff is incredibly helpful. Will continue to go back and look forward to refering my family and friends!
We have been going to this office for just over 2 years and love it! My daughter was 5 when we found out she needed a heavy prescription, Dr. Phillips has always taken her time with us and explained things well. She has also had her staff …
I have been going here for over 5 years. I stumbled upon this clinic when I suffered an eye injury and have stuck with them ever since! They have been very helpful and kind and always keep me posted on new developments in the contact world …
We have been going here for years. Dr. Phillips is a great source an knowledge and was an excellent resource when my son faced some serious vision issues. Dr. Phillips referred us to the right specialists and yet still stayed current on …
I went in 15 minutes before closing on a Monday night. Someone at the front desk was very polite and helpful. She fixed my broken glasses in a matter of minutes by replacing the pin that had fallen out. She went above and beyond and …
Great place to get an exam and new glasses or contact. All the staff is very helpful and knowledgeable. They have a great selection of glasses to choose from and also periodically bring in vendors to make an even wider variety available.
Capital Area Vision Center is hands down the best optometry center I’ve ever been to. Dr. Phillips and her team are professional and compassionate. They treated me with care and were so patient with me. Every time I visit Capital Area …
My prescription is from Malaysia, so I got glared at when I handed it over to the staff. Yes, I have a passport! And yes, planes fly that far nowadays! When I asked how thick my replacement lenses would be, the lady told me that they would …
After receiving my classes, I came home to realize that one of the lenses was damaged. The Center ordered new ones. Once these came in, one of them was damaged again while trying to insert them into the frame. Had to wait another 6 days to …
I have been a client since they opened and their service has been consistently the most professional service I’ve had for eye care. Dr. Phillips is knowledgeable and keeps up on not only the latest medical news but also the best equipment …
Today is the first time to visit Capital city vision center.
I was so happy and very comfortable.
Dr. Colleen Phillips and staffs were so nice and very professional !!!!They are …
Professional and thoughtful staff. They were excellent with my 16 month old daughter’s first eye exam. My husband and I are patients as well. We love this place! They take the time to explain everything and are timely and courteous. I highly recommend this office.
Dr. Phillips and Staff are outstanding! They took the time to give me a high quality exam. I never felt rushed and all my questions were answered. When I left the office I knew my vision was safe and I was healthy. I can’t say enough …
Dr. Phillips and her staff couldn’t be more wonderful. I’ve been a patient for 20 years and they’re professional, friendly, knowledgeable and willing to help in even the craziest of situations. I would, and do, recommend them to everyone!
I brought my Mom (in a wheelchair) and my son for exams and new glasses. The optical assistant and Dr. Phillips were wonderful with my Mom and all the special accommodations needed. Dr. Phillips always takes time to explain things to us …
Great experience as always! I absolutely love Dr. Phillips and her staff. They are always so friendly and professional; they always go above and beyond to make sure all of my needs are met and I am satisfied. Dr. Phillips was kind …
Awesome and great staff
Dr. Phillips and her staff are wonderful!
Doctor and staff are rude and condescending. Frame and lens prices are 2 to 3 times more expensive than anywhere else. They have new equipment that they charge extra for, without asking you up front. They refuse to resolve billing issues, and send you to a collection agency without trying to resolve issues.
I’ve been a customer for 5 years and have been very pleased. Without exception they’ve been prompt, professional and very pleasant. Highly recommended.
Always very professional, thorough, knowledgeable and caring. They have all the latest diagnostic equipment, too.
Pros: Nice looking office
Cons:
They will push you into non necessary procedures like testing with new …
I have been a customer there for years without much complaint but I had a biking accident last night where by glasses got severely scratched. I went to get new lenses at one of those same day glasses places but my prescription is out of …
I wouldn’t go anywhere else. Dr. Phillips truly cares about her patients, she takes her time to listen and thoroughly explain everything. My kids love going here, she’s absolutely amazing with kids! The Opticians are very knowledgeable to …
Great practice! Very professional and caring. Dr. Phillips is extremely knowledgeable and her staff is incredibly helpful. Will continue to go back and look forward to refering my family and friends!
We have been going to this office for just over 2 years and love it! My daughter was 5 when we found out she needed a heavy prescription, Dr. Phillips has always taken her time with us and explained things well. She has also had her staff …
I have been going here for over 5 years. I stumbled upon this clinic when I suffered an eye injury and have stuck with them ever since! They have been very helpful and kind and always keep me posted on new developments in the contact world …
We have been going here for years. Dr. Phillips is a great source an knowledge and was an excellent resource when my son faced some serious vision issues. Dr. Phillips referred us to the right specialists and yet still stayed current on …
I went in 15 minutes before closing on a Monday night. Someone at the front desk was very polite and helpful. She fixed my broken glasses in a matter of minutes by replacing the pin that had fallen out. She went above and beyond and …
Great place to get an exam and new glasses or contact. All the staff is very helpful and knowledgeable. They have a great selection of glasses to choose from and also periodically bring in vendors to make an even wider variety available.
Capital Area Vision Center is hands down the best optometry center I’ve ever been to. Dr. Phillips and her team are professional and compassionate. They treated me with care and were so patient with me. Every time I visit Capital Area …
My prescription is from Malaysia, so I got glared at when I handed it over to the staff. Yes, I have a passport! And yes, planes fly that far nowadays! When I asked how thick my replacement lenses would be, the lady told me that they would …
After receiving my classes, I came home to realize that one of the lenses was damaged. The Center ordered new ones. Once these came in, one of them was damaged again while trying to insert them into the frame. Had to wait another 6 days to …
I have been a client since they opened and their service has been consistently the most professional service I’ve had for eye care. Dr. Phillips is knowledgeable and keeps up on not only the latest medical news but also the best equipment …
Today is the first time to visit Capital city vision center.
I was so happy and very comfortable.
Dr. Colleen Phillips and staffs were so nice and very professional !!!!They are …
Professional and thoughtful staff. They were excellent with my 16 month old daughter’s first eye exam. My husband and I are patients as well. We love this place! They take the time to explain everything and are timely and courteous. I highly recommend this office.
Dr. Phillips and Staff are outstanding! They took the time to give me a high quality exam. I never felt rushed and all my questions were answered. When I left the office I knew my vision was safe and I was healthy. I can’t say enough …
Dr. Phillips and her staff couldn’t be more wonderful. I’ve been a patient for 20 years and they’re professional, friendly, knowledgeable and willing to help in even the craziest of situations. I would, and do, recommend them to everyone!
I brought my Mom (in a wheelchair) and my son for exams and new glasses. The optical assistant and Dr. Phillips were wonderful with my Mom and all the special accommodations needed. Dr. Phillips always takes time to explain things to us …
Great experience as always! I absolutely love Dr. Phillips and her staff. They are always so friendly and professional; they always go above and beyond to make sure all of my needs are met and I am satisfied. Dr. Phillips was kind …