Capitol Credit Union exists to provide convenience to its members through a range of quality financial services and products offered at the best possible rates in a professional and personalized manner.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 5:30PM |
| Wednesday | 9AM to 5:30PM |
| Thursday | 9AM to 5:30PM |
| Friday | 9AM to 5:30PM |
1718 Lavaca St, Austin, TX 78701
Have been a member for 20 years.
Super nice and willing to help even with a request/banking that isn’t normal and is a bit more difficult!
Love my CCU
The worst customer service in the world. Bad online banking. Just overall not customer friendly, use another credit union if you can
Worst bank. Most unethical policies ever! Please don’t open a teen account for any of your kids. You’re kids will get thier money stolen if you make a mistake on your account. I had banked here for 13 years and will no longer due to how …
Great Credit Union to join! Everyone is so friendly and helpful. It is newly remodeled with some advance technology in doing your banking. It is in walking distance from the State Capitol and UT Austin with easy access to their ATM.
Got a nice APR. However, their website for managing loans is absolutely terrible. Had to call them to get my account number. Then had to do the labor of making an account, which had to be approved. Now, I think I am setting up auto transfer but that also has to be approved. Rather use a big bank next time.
Capitol Credit Union is the worst bank I’ve ever used. I really wanted to love them but my experience has been awful from the beginning. They offer a 2% “cash back” checking account but the cap for cash back is $6 per month, meaning they …
Sandra Reynoso is amazing at her job! She has time and time again exceeded in her customer service! The attention to detail and profound knowledge she’s obtained has really made a difference in my experience as I’d imagine it has for her company. 10/10 would recommend! ⭐️⭐️⭐️⭐️⭐️
Worst experience ever having my auto loan with this company. Sandra Reynoso is about the absolute worst unknowledgeable and unprofessional worker in the loan department. My auto loan was removed off my credit report and it’s been a …
David is the so helpful and kind! I always enjoy seeing him when I have to go to the bank in person 🙂
I would not recommend ever getting an auto loan with them. I refinanced my car loan to get a lower APR and lower payments per month with them. It has been an awful experience they don’t care about any life experiences you have been through …
I have banked with Capitol Credit Union for over 20 years, the staff here is always so helpful, and I LOVE the self-service banking in-branch.
My experience in getting an auto loan was exceptional – at least the Capital Credit Union part – the Tesla side, well, . . . Shout out to loan officer Nathan for going above and beyond, David Craig for ensuring all went according to plan, …
I have banked with Capitol Credit Union (CCU) for over 8 years and my experience has been nothing short of EXCELLENT. Don’t get me wrong, no financial institution is perfect but CCU is one place that’s committed to continuously improving …