Been a customer for 20 years, leaving now. They cannot print checks for new accounts. They cannot remove people from an account once they are on it. I’m so disappointed how antiquated this bank has become…
Fed up with the poor service this bank provides and will be switching over to a local credit union. The customer service at this place is the worst I have ever had to deal with.
I opened my account at this location. I found out I am being charged 35 cents every time I use my debit card. I confronted them about it (I couldn’t find anything about it from the paperwork) and they said something to the extant of it …
I honestly believe they train employees to be unfriendly. Went today to do a simple transaction provided by their drive-thru and the woman did not even attempt to crack a smile and was very short. We went thru one more time to withrawal …
Well I love my Capital Federal. I was just in the one yesterday on Vermont Street in Lawrence, Susan did some notaries for me. She is awesome so kind and helpful .I’ve known her for years. She has always provided excellent service. So has …
Got pre-approved for a loan through cap fed. They made us do extra inspections that we had to pay for. Never said anything about there being a problem with our loan then a week and a half before we were supposed to close they told us they …
So I was excited about getting another home after living in my home for 15 years and I already have loan through cap fed and have it almost paid off.I have enough money saved up to pay my house off, My credit score is good, I make 5 times …
We financed two houses with Capitol Federal over 30+ years.We had an excellent experience with the offices in West Wichita and in Overland Park. We also refinanced in 2016 with Capitol Federal. We strongly recommend them for any housing finance needs.
I’ve been banking with Cap Fed a very long time. I have
financed my homes through their home loan financing department,
made use of their safety deposit boxes, wired funds through them, and most …
This bank as a whole entity is horrible. So many fees, low interest rates for checking/savings accounts, the online app constantly has issues. Save yourself the headache and go to a credit union.
This bank thrives off poor people living paycheck to paycheck. If you have an autopay setup for the same day you get paid then they will process the autopay before the deposit and charge you 32.00 for each transaction. Then tell you the …
Not the best bank on the block
Very good customer service I only wish they had it available 24 hours in case of an emergency
They Helped me with my moms passing and solved all our issues very respectful
Been a customer for 20 years, leaving now. They cannot print checks for new accounts. They cannot remove people from an account once they are on it. I’m so disappointed how antiquated this bank has become…
Fed up with the poor service this bank provides and will be switching over to a local credit union. The customer service at this place is the worst I have ever had to deal with.
An absolutely atrocious bank. It’s unbelievable how poor this banking experience is. We’ve had one issue after another. AVOID AT ALL COSTS
I opened my account at this location. I found out I am being charged 35 cents every time I use my debit card. I confronted them about it (I couldn’t find anything about it from the paperwork) and they said something to the extant of it …
I honestly believe they train employees to be unfriendly. Went today to do a simple transaction provided by their drive-thru and the woman did not even attempt to crack a smile and was very short. We went thru one more time to withrawal …
Well I love my Capital Federal. I was just in the one yesterday on Vermont Street in Lawrence, Susan did some notaries for me. She is awesome so kind and helpful .I’ve known her for years. She has always provided excellent service. So has …
Got pre-approved for a loan through cap fed. They made us do extra inspections that we had to pay for. Never said anything about there being a problem with our loan then a week and a half before we were supposed to close they told us they …
So I was excited about getting another home after living in my home for 15 years and I already have loan through cap fed and have it almost paid off.I have enough money saved up to pay my house off, My credit score is good, I make 5 times …
We financed two houses with Capitol Federal over 30+ years.We had an excellent experience with the offices in West Wichita and in Overland Park. We also refinanced in 2016 with Capitol Federal. We strongly recommend them for any housing finance needs.
I’ve been banking with Cap Fed a very long time. I have
financed my homes through their home loan financing department,
made use of their safety deposit boxes, wired funds through them, and most …
This bank as a whole entity is horrible. So many fees, low interest rates for checking/savings accounts, the online app constantly has issues. Save yourself the headache and go to a credit union.
This bank thrives off poor people living paycheck to paycheck. If you have an autopay setup for the same day you get paid then they will process the autopay before the deposit and charge you 32.00 for each transaction. Then tell you the …