Car X

Car-X Tire & Auto

Car X Contact Details

  • 5633 Odana Rd, Madison, WI 53719
  • Friday 8AM to 5:30PM
    Saturday 8AM to 1PM
    Sunday Closed
    Monday 8AM to 5:30PM
    Tuesday 8AM to 5:30PM
    Wednesday 8AM to 5:30PM
    Thursday 8AM to 5:30PM
  • http://carx.com/
  • Twitter, Facebook

Car X Reviews ( 128 )

  1. As a woman with no knowledge of cars, it’s very daunting trying to find a local car mechanic that won’t try to upcharge or scam you. After a coworker recommended this place and reading all the good reviews, I thought I would give you a try. …

  2. Staff is friendly and helpful. If they make a mistake, which do happen anywhere else, they make the necessary adjustments to keep me coming back.

  3. Called and made an appointment, Lars was very courteous, was in and out with a very reasonable solution/ repair, I will recommend and return !! Thanks again

  4. This place is great! They’re always super friendly and on multiple occasions have gone out of their way to properly diagnose issues and provide the best service possible!!

  5. Overall it was a good experience. The technicians were very friendly and explain things in a way that I could understand without knowing a lot about cars.

  6. Super friendly and helpful, prices here are affordable compare to others, they gave me a ride when I dropped my car for service for which I really appreciate them. ⭐️⭐️⭐️⭐️⭐️

  7. Thank you CarX crew and especially Lars, who got our out-of-town visitors in for a major repair on very short notice. You did a super job, above and beyond! You really saved the day!

  8. Quick and professional service. Dave the service rep was extremely friendly and articulated clearly all recommended future service issues. Pricing is very competitive.

  9. It’s ok,it should be explained the cost will be more if you use maxlife oil or your vehicle takes a filter element instead of screw on one. The little things add up

  10. I was in for a simple oil change with a Groupn Certificate. The service was fast and friendly, no pressure for add-ons or additional service. I would go back with or without a discount coupon.

  11. They took my car in next day were friendly courteous and timely called me back shortly with an accurate diagnosis offered me a $50 COUPON and had the work done shortly! Awesome job!

  12. INCOMPETENT AND INSULTING. These pieces of work KILLED MY TOYOTA ENGINE – Toyota engines just don’t die out of the blue! It takes major horrible work to destroy a Toyota engine, and these guys went the extra mile to ruin it. These arrogant …

  13. I have only gotten oil changes/tire rotations done here, but they have always gotten the work done on time. They have a waiting area but since it is close to other stores, you can wander around while they work.

  14. Had great experiences with the staff here. Troy (manager) has shown strong integrity and treated my family very well and he will go out of the way to be sure we are completely satisfied. Definitely recommend.

  15. Two different times the CarX shop on Odana road has been able to correctly diagnose a problem with my car that was wrongly diagnosed by another well-regarded Madison-area mechanic. I also have always assumed CarX was slightly more …

  16. I didn’t know it could take an hour to service a burnt-out headlight. But I expressed my discontent and got a discount so I suppose that fixed the problem… …

  17. Went in for an oil change, they did a complementary fluid top off but didnt fully close the coolant lid, the car kept on throwing the coolant like crazy every time I drove it for over 10 minutes. I had a terrible time thinking the car had …

  18. Jeff and his staff always make me feel welcome and do a great job in a timely manner. I especially appreciate their thorough explanations of proposed work to be done & know I can trust their recommendations. A great value!

  19. Thank,you for the service. I learned that my car wasnt safe. I was very thankful that it wasnt to late.
    Very friendly people & answered and explained everything well enough for me to …

  20. Excellent service, great atmosphere, Dave was super professional! He was very patient and took the time to explain what he was doing, and what needed to be done. I loved the way he answered the phone while I was there,…the person on the other side of the phone should have saw his smile! Great service!

  21. Came in from out of town with an unexpected problem: underside part dragging. They took us immediately, fixed the problem promptly. Very courteous , no charge. Dave was great and got us back on the road right away. I highly recommend.

  22. This particular CarX has now done work on my WRX, BMW 325i, Jeep Cherokee, Volvo V70r, and my girlfriend’s Dart. They’re always quick to give out quotes and explain their pricing before trying to do any work. …

  23. Went in for a alignment and they said they couldn’t do a alignment because the have to fix the frontend 1st. … Idler arm, pitman arm, front upper control arms, cam bolt set …

  24. I’m currently waiting for my vehicle to finish getting its oil change. Affordable, coffee, paper, clean area lots of chairs. But there’s golf on tv (snore) and the mechanics are shouting eff bombs in the garage and it’s very audible here in …

  25. After trying & failing to get in at 2 shops (including our regular garage) on our side of town, called this one on the other side of Madison. Friendly, cheerful staff got us in same-day, quickly identified & repaired our errant heat shield, …

  26. I received great customer service over the phone and at the store. Received high value tires at a great price. Got in quickly for an appointment. Definitely recommend them for tires!

  27. Staff is very friendly and accommodating. They took time to physically show me what the problem was with my vehicle. They always get any work done efficiently and in a timely manner. Highly recommend!

  28. Very happy how everything came out. Lars and Dave were both friendly, transparent, and flexible with me in getting all of the work done on my car. Please give these guys and their hard-working crew some recognition; I can honestly say you are in good hands with any of them.

  29. These people always add up things you don’t need and markup prices for parts and others so high. You end up paying more than thousand dollars even if you show up for minor things. Watch out for that sweet talking dude at the desk. Mechanics …

  30. Dave was very helpful. We had to come to Wisconsin for some classes and we had to get an oil change before heading back to Indiana. At first it seemed like we weren’t going to be able to get the oil change, but Dave made sure he got it sone for us even though they closed soon.

  31. I go here because they are great guys and seem to do honest work and they usually have stuff done quickly. They fixed my brakes, and when the brake lines started leaking a week later they didn’t charge me any labor, a fair deal.

  32. Had my car serviced here and a few days later had the misfortune of having a ball joint fail on my front wheel (I give that 0/5 stars). I was on my way to work an overnight shift and had it towed back to Carx. I never called, or told them …

  33. Good prices and super helpful service. I was late picking up my car at the end of the day so Lars stayed an extra 15 minutes after closing to make sure I could pick it up when I needed it. Always friendly and have never tried to jerk me around when it comes to work I need done.

  34. I would rate my experience as good with Carx @ Odana Road. Lars and Brian are really helpful, knowledgeable and understanding folks. Service was fast and price is competitive. I just did an Oil Change but would look forward to at Carx if …

  35. I have had my vehicles serviced by Car-X of Madison for over the past 10 years. I have always love the service, customer care and most of all the piece of mind I have when I pull away from their shop. They have always made recommendations …

  36. I recently brought my car in for a front wheel alignment. They showed me the before and after alignment measurements. The back wheels did not need an alignment. Immediately after leaving the lot, I noticed that I had to hold the steering …

  37. Super nice guys here! I had some tired I needed mounted and even though they really didn’t have any appointments they worked me in. Affordable price for the work that they did. Definitely would go back again for other work to be done, highly recommended.

  38. Great job with my front brakes. The front brake pads of my Audi A7 started to rub against the rotor. I got an estimate from the dealer and was going to take it to them. When I had taken the car in a month ago they had mentioned that the …

  39. I’m always fearful that a mechanic will charge you for unneccesary and expensive repairs. When I took my car in with multiple error codes that typically indicate the need for a new transmission, CarX advised me that it could be a faulty …

  40. I’m skeptical of mechanic shops. That skepticism increases when it’s a chain, even a small chain. But if you want to get an oil change done cheap, you have to go somewhere willing to lose money on it in hopes of bringing in a new …

  41. If you live within 25 miles of the Odana Rd. Car-X it would be worth going there if you have ANY type of car care need. I bought and had tires mounted there and got a good deal and great service. Been there before and will keep going back.

  42. Every time my car needs maintenance I have always been able to get an appointment very fast. Their management and car care specialist are always professional and take the time to help you understand all issues with your vehicle. I will always bring all my vehicles to Car-X on Odana.

  43. I got a free estimate, dealerships charge, They are super here. They fixed my car and gave my a ride and back to the mall while my car was being fixed. I bought the staff pizza!! They checked over my car. I don’t trust dealerships any …

  44. These guys are great! I’ve had my oil changed here. Recently took my car in because I thought a wheel might need balancing. They listened, test drove it, diagnosed it as a wheel bearing failure. That’s a warranty repair so I told them I’d …

  45. Brought my car in several months ago because my car was overheated and died. I also noticed there was coolant wherever I was parked for long periods at a time. I relayed this information to the technicians. …

  46. Very good shop. Fantastic deal on 4 tires and a free alignment check with tire purchase. Did not try and sell me anything i did not need and was not pushy. Mechanics know what they are doing. Showed me a printout so i knew my car was in …

  47. I am a Korean who has just come to America.
    Recently, I bought old used car and got a problem.
    They inspected my car and told me whether it was a safety problem or not, and …

  48. Great customer service! Lars really knows his stuff. He never tried to sell me services I didn’t need and they got my car fixed and ready in just a few hours after I dropped it off. Also, their price was a lot less compared to other shops …

  49. Horrible did my wiring charged me for something thet wasn’t problem and the thing was the auto store told me what was with my alternator ripped me out of money filing with better business. …

  50. Two words, PHENOMENAL SERVICE. This business is by far one of the best that I have ever dealt with when in need of auto service. They are very polite, courteous, and also clearly involved with their customers on a personal level. The …

  51. I have used this Car-X location for several years with two different vehicles. They have always done excellent work and I trust their recommendations. On this recent visit, I asked Dave to address a continuous issue I’ve had with tire …

  52. Dave the Manager is amazing! He has great communication skills and empathy. He tells you how it is and isn’t going to up sale you. I appreciate how quick the service is here. They really take care of you.

  53. As always my experience with Car-X has been great the Staff is friendly and knowledgeable. They get the job done right the first time around. I always recommend them to my family and friends. The guys at the Odana St shop are the best in Madison.

  54. The only reason Car-X isn’t my regular mechanic is because I moved away. But when I couldn’t get in near my house, they were my first call, even though it’s no longer a convenient location for me. They are always accommodating, helpful and …

  55. We ordered a 2022 Subaru BRZ Limited from Don Miller Subaru West. The tires on the car are performance summer tires. I did not want to buy winter tires & swap 2x each year. Justin discussed Continental DWS 06 Plus an Ultra High Performance …

  56. The manager Dave was professional, didn’t try to screw me or sell me parts I didn’t need. The price was cheaper than a quote I got at meineke by a lot. I waited in store and everything was done promptly, I wasn’t waiting for hours like I …

  57. if you want to waste your time
    take your car here
    The only good thing they know how to do is change the oil in the car.
    they stay with your car for several days and in the end do nothing

  58. Car X ( Dave in particulure), has been fantastic.
    He and his people have been very helpful and VERY knowledgeable.
    I would not go to any other place for any future work I need done on my car.

  59. Excellent service and staff. Extremely honest and straightforward regarding services your car needs. I have been coming to this shop for years for oil changes and luckily that has been all that was needed until recently. My check engine …

  60. I have long been a customer of Car X (West Madison, WI), and they treat me like family. They are honest, and do whatever it takes to make a situation right. Dave has been a mainstay there, and it is his excellent customer service that has kept me a loyal customer all these many years and several vehicles.

  61. I first went to the place across the street to get new tires, would only tell me the price of their most expensive tires even after asking if they had anything cheaper. Then, I called here and they game me their lowest price immediately! Unmatched customer service and I was greeted with a smile!

  62. Needed a small replacement and called around to several shops in Madison but this was the only place that could get me in quickly. They worked super fast, were friendly, and the price was affordable. Would definitely recommend! 🙂

  63. Excellent service at Car-X on Odana Road in Madison. From oil changes at as reasonable prices as anywhere in town to major repairs, they’ve been dependable and have done good work in my experience there over the last 10 years or so.

  64. The establishment was very clean. The young man with whom I spoke with was friendly and easy to speak to. He was very honest with me concerning my car and I was comfortable with him doing the work on it. And may I say the work he did was …

  65. This was my first time taking my car to Car-X. I decided to go there because other places in the area quoted me $200 just to diagnose, and Car-X said that it would be free unless there was electrical testing (which was still only $70, I …

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Location

5633 Odana Rd, Madison, WI 53719

Car X reviews