As a local urgent care & medical center which welcomes walk-ins, Carbon Health in Los Angeles, CA commonly sees patients for reasons such as: urinary tract infection, sore throat, sinus infection, COVID testing and treatment, cough, abdominal pain, injury, rash, bronchitis symptoms, back pain, STI test (STD test), ear ache, ear infection, fever, strep throat, TB testing, cuts and lacerations, ear pain, chest pain, sports physicals, eye pain, abscess removal, burn treatment, suture and stitches removal, and so many more reasons. With a growing network of trusted clinics, and an end-to-end platform that supports ongoing care management and virtual visits, Carbon Health ensures high-quality care is affordable and always in reach.
55 Pacific Ave, San Francisco, CA 94111
great team!
Very caring and attentive.
Dr. Dubins is the best!!
Easy to use. Intuitive
Very cool concept and organization.
Really good devices and efficient.
I’ll review later. This just stopped me from looking at lab results.
Absolutely amazing service. Clean. Quick. Effective.
Attentive clinicians, efficient office, user-friendly tech
Love the place and the clinic and how easy they make life
Great service. Health care made easy.
EXCELENT. My best experience ever. Great staff the NP was wonderfulllll
Great, easy and stress free general wellness appointment. Thank you!
Caring and supportive. I visited Dr. Dubins twice and lived her care and treatment.
Me: “Hi my name is David”
Doctor Greg: “is that your legal name?” …
Wonderful service! Answer all your questions. It’s first time I’m leaving a review online. I normally never leave reviews.
They stole $200 from me. I mistakenly ordered a at home covid test and they are refusing a refund.
Friendly and professional staff, modern clinic, and a seamless app. This is what healthcare should look like.
Hands down the nicest and most professional people in this city, shout out to Jenny and her helper who were so kind to me !
-lulu
Smooth, at least relative to the atrocious tech and service so common in medicine. But ideally they could integrate with third-party records better.
After trying Carbon Health I would NEVER go back to anyone else. Five stars all around, amazing team
Super responsive and easy to deal with. Mobile experience is so much better than traditional clinics.
The service is fantastic. The team is wonderful. Communication via the app is seamless. And their office is beautiful.
The nurses and doctors I’ve been in contact with here have been really great, but the company’s lack of transparency and difficulty keeping appointments was a disappointment.
They’re amazing. The Mobile App is phenomenal. Super high level of communication. Best care and overall service I’ve experienced.
The app is great makes it very easy to communicate with staff and schedule appointments. Their offices are also very welcoming and the people are great.
No waiting time. Love the app which makes life so easy by making appointment or just online consultation and choosing the pharmacy you are close to. Thanks for the fast help again.
Great location, awesome digital health experience, knowledgeable and caring personnel. Doctors take their time and answer any followup questions I had after the labs results were in. Glad they are expanding into more locations.
Very normal process of seeing the doctor but they need to figure out the billing or make it more obvious how this works. …
My NP is amazing and provides me with holistic care not just the medical stuff. The app provides a significant ease to keep up with my help and reach out when I need something making it more likely for me to follow up with my appointments
Positive – No wait time, ease of communication with the staff through the app, the breadth of testing that can be done on site, friendly staff …
I’d give you more stars if your app didn’t constantly ask me to rate it, and if I didn’t constantly get emails after each appointment asking me to rate the appointment. I’ve done my part. I’ve kept my appt, and I’ve given you my money. Now …
Super easy and efficient. Easy messaging and appointment booking which is always the thing that makes PPO coverage a struggle for me. I hate having to call to book. Their app makes it easy and also has all your appointment notes and lab …
The doctor was great, the plan she created was better than what I expected based on other doctors I’ve had in the past, and the online communication system is great! I enjoyed the feel of the office overall too. Great SF doctor and location!
I did my annual check up with Jenny Choo and it was great. Five stars.
The two star review is for my experience trying to get care for concussion …
Only wanted a routine physical and had a great experience from scheduling online (appointments available same day occasionally) to the visit itself. Appointment started on time and there was no agenda from the NP other than my health. For routine health issues I would highly recommend
Every one in this clinic is very caring, helpful and devoted. They address your health issues. Points in the right direction, no fuss, absolutely very convenient. Very organized, and very prompt. carbon has highly knowledgeable and professional doctors. One of the best primary cares in the city.
Smooth process all the way through. Everyone I encountered was pleasant and helpful. I paid out of pocket and found the fees to be fair and reasonable. The app makes follow-up conversations with the practitioner timely and effective, and …
Best patient experience, hands down. From finding an appointment to checking out, there is no other place one can get such seamless care. Louise and Jenny took excellent care of me, and I’ll continue to recommend Carbon to friends and family.
I was having a skin rash and was not sure why this was happening.
Simple account creation & syncing your healthcare insurance info: First of all, …
I love carbon health it’s so seamless to make an appointment! You can either face time or go into an office. And message someone right away with symptoms I love it! …
I had the most pleasant experience at carbon health. It was seamless and easy from start to finish and I have never had such a satisfaction coming out of a doctors appointment. Esther Crane, the nurse practitioner who helped me, was …
This is a great place! After trying to find a place that wouldn’t charge an administration for ever I finally found this mecca. Great service without trying to hurry you up and get you out the door. My first visit was with what I consider a …
Literally AMAZING. They have the nicest doctors and staff, and you can get an appointment SO EASILY and SO FAST! The video chat appointment is so great, especially if you’re busy and don’t have time to take off for a doctor’s appointment. …
I absolutely love Dr. Jenny Choo and the nurses at her location. Jenny does a great job of being personable, never making me feel rushed, and making me feel like I am in good hands. It’s hard to find a doctor that makes you feel like they …
I am so glad I brought my health concerns to Carbon. They were very kind and efficient at my first appointment, and have remained so through all my subsequent communications with them. Esther is a great NP with awesome bedside manner — …
Went for my first appointment today for an annual physical, and already glad I chose Carbon! I love using the app to schedule appointments, view my prescriptions and test results, and communicate with the office. I didn’t have to wait long …
It was a great experience from beginning to end. Super modern, chic and tech savvy – definitely something I’m not used to seeing at a medical clinic. …