Health insurance office, Careington International Corporation
Careington strives to provide superior network access for all clients and members, and is sensitive to client and member needs regarding provider … See more
(Translated by Google) I don’t want even put one star, they take my bank information just now, and charge me $60 dollar so I call my bank and I find out that they charge me $70 dollars last year, I don’t know how I don’ t even live in that …
Worst system ever. I signed up on 1/27 for discount to start 2/1/23. Was told I had to call to have member packet sent out. I don’t understand why it would not be automatically sent out upon signing up. I had to call customer service to …
Money wasted, I called to cancel and they still charged me when I called back the woman which is in another Country said I was charged the day after I’d called to canceled, bunch of scammers.
Not that big of a discount. Not worth the membership to me. The only dentists in my area that will take this plan is Aspen. I went to them and the experience was terrible.
I was unable to nominate my dentist as a provider on the membership site because I could not select what “Product” i wanted. It would not allow me to select anything.
Horrible – was on the phone for 1/2 hour and 3 people – finally hung up. Just wanted to see if it was worth going to a higher level of the plan. VERY Frustrating!!!!!!!!!!!!!
Scam scam scam I have been lied to since day one bad customer service does not cover what I was told it would plus you never know when it’s going to be deducted from your account each time you call you get a diffeeent answer I called and …
This plan is not good where I live. Several dentists were listed as being on the plan but they were not. I have cancelled with them and feel the money I spent was wasted.
I have been in contact with these people for an entire week. I was just looking through my bank statements and realized they have been charging me for a service I’m not using since November 1, 2014! Still haven’t received a refund just a run around. See you in court!!
Hi speaking to the associate on line set my mind at ease, she was so nice and easy to talk to, that is why I was ready to sign up to
Carrington international.
Absolute scammers. Please don’t make the mistake of buying anything from this company. Save yourself the headache, lies, and 30+ minutes on hold every time you call. This is a company that doesn’t care about you, your family, or your health.
Such a lousy arrangement. When I sign on, they gave me the impression that it was insurance but most providers do NOT accept this as its only a discount scheme. Never buying into this type of nonsense again. If its not insurance, its not insurance
Great experience and savings with the service provided by Careington. From the Dialcare telemedicine to the Careington Rx discount card I was able to save significantly because of this service. Im very satisfied and highly recommend.
On 5/05/2020 someone from this company charged my debit card 60.00. After calling the bank and calling this company I am not happy with what I had to go thru!! This company basically called me a liar. Well shame on you because I will tell everyone NEVER to deal with you.
Terrible customer service and communication. Takes them a week and a half to get back to you and you can only leave a voicemail, not wait for someone to answer your call. They renew your account without permission, even if you cancel. You get routed 3 different ways just to add a family member to your account.
Paid almost 200.00 for discount, went to dentist for son to get root canal they wanted 1799.00 with plan, before I had plan it only would have been 1300.00.
Does not save any money . Makes dental work more expensive. Went to Aspen …
My family and I have used this plan for years. I save about $200 every time I get my cleaning, which is more than I even spend with Careington, and doesn’t include all the savings the rest of my family gets. I got my Grandmother on this plan years ago and she’s saved a ton for all of her needs as well!
It is a total scam. They were charging me $27 a month and it doesn’t even discount your dental to offset the cost at all. Further, they increased their rate on me without ever asking for consent. I would not ever using this company and if …
SCAM!!!! They’ve been charging me since September 2017 even though I have canceled. They won’t refund my money either. Judging by the number of people who have had the same thing happen to them, I think it’s pretty evident this company is a SCAM!!! Don’t do it!!! You’ll wish you hadn’t… trust me
Web sign up page confusing to sign up for my spouse. When I completed the signup the confirmation page (and follow up email) did not include my new member number. So I had to waste my time to call Careington to get my new member number.
The worst they can’t find the order to pay your benefits and then when they wait two months to pay you they don’t prioritize it send it overnight they say 7 to 10 days in the mail and it never came. Takes you forever to get someone on the phone at least 10 minutes and email they don’t respond. Don’t do business with this company!!
The dental is okay. The teledoc has been useless for my son and I don’t recommend that you can get. My son has tried using the Teledoc twice and got absolutely no real help. This last time all he needed was for them to write a …
Worst company ever they’ve been withdrawing money from my account for two years for dental and when I went to use the dental insurance they told me that Carrington International stop taking dental claims in 2017 but they Continue to withdraw money from my account
I have no idea what this company really is. I have never heard of it. Literally just got a text saying my credit card was charged 99 dollars by Cariengton International. I look it up and come to find that their dental “plan” is that much. …
Scam, been charging me every year though I had cancelled since 2013. I don’t receive a new card, I don’t receive a piece of mail saying anything, I don’t receive an email saying anything. …
For some reason this business started taking 79.00 a day out of my checking account. I have never signed up for any services with this company. BEWARE!!!! I have tried for 2 days to get the charges reversed and now another pending payment is about to come out of my account again. Run!!!
I just need to logon to their website. It doesn’t work online. I’ve called twice and been hung up on both times. I’m not being unpleasant. It’s like they don’t know how to do it and its easier to hang up. ?
Upon sending Careington some dental insurance bills and they said they got the one bill but not the other bill that I sent to them in the same envelope and they said that they didn’t receive it, in the same envelope….come on ,I would not recommend them to anyone, they don’t want to pay what they are supposed to.
I used the Careington 500 Series discount dental plan to save on my son’s braces. The provider was great, the experience was easy, and the savings we enjoyed by using our Careington discount plan on allowed us to upgrade his treatment. Five stars for sure!
I met the maximums on my insurance plan this year and my dentist convinced me to get this C500 plan. I was a little skeptical at its low $10 a month price but I was extremely satisfied with the discount I got off of my crown. I saved over …
I needed a lot of dental work, and a friend suggested Careington. He told me Careington would probably even refund 1/2 of the cost of the visit that I had incurred a week earlier, as they did his. Now, the plan is covered for only select …
I got the dental insurance to help pay for my daughters root canal and then could not use it at any of my local dentist so it was a waste of money and now here I am a year later being charged for the insurance AGAIN when I called to make …
I HAD A FEW QUESTIONS ABOUT THE COVERAGE FOR EXTRACTIONS AND PLACEMENT OF MY LOWER DENTURE PLATE .THE LADY THAT I SPOKE WITH
ANSWERED THE QUESTIONS I HAD WITHOUT PROBLEMS SHE WAS VERY NICE AND POLITE. I RECEIVED EXCELLENT SERVICE.
I purchased this plan for my wife and I. About 8 months into it, I found out that our dentist no longer accepts the plan. I contacted Careington, and canceled. Since there was well over three months left on the program, that I would like …
Can you give a lower rating than one star. Horrible, horrible customer service. DO NOT WASTE your money with them. My experience was so awful I go out of my way to tell people to avoid them. Still waiting on a refund that was promised last year.
I needed emergency work done on my teeth. I wouldn’t know what to do if I did not have Careington. I was immediately accepted same day. I went to the Dentist whom is a Careington provider. They immediately thanks to Careington took …
My membership was never used and I realized they automatically renewed it in August when I got my August credit card bill in September.
I called and canceled my membership and asked for a refund. They denied a …
I am very disappointed. I wrote a dental policy for myself and a client. There is no waiting period but the payment to the dentist was denied and I am waiting two months for my permanent crown to be put in the mouth. Not good.
Like several others, my debit card information was stolen from this company. As someone else stated, luckily I caught it with one transaction and was able to block my card and dispute the transaction. I am just lucky I checked my bank …
Had terrible dentists that did not honor the discounted rates. I have been a member for many years and never received any value from Careington’s service. A big waste of money. I finally canceled services.
I LOVE the telehealth service so much I just renewed- it’s a bargain! Dr’s are quick (less than 10 minutes), knowledgeable, friendly. So many reasons never go to a doctors office in between annual checkups again. I once had a gotten triple …
This company has been charging me for teh last 7 years from my account . The are a rip off – I will file a complain with The Consumer Departament and DAs Office This is very bad – you guys have been charging me for an amount by taking …
Today is Monday, over the weekend someone at this office tried to use my debit card twice! They are closed over the weekend. Thank god My bank contacted me with this information and declined it immediately but now My question now is who …
Careington tells prospective customers that their Careington Care 500 Discount Card is accepted by hundreds of dental service providers within a few miles of your home, when that’s simply not true. That’s a flat-out lie.
I love the discounts. Its cheaper for me using this than dental insurance. However, system needs to be set up to make online payments and i can NEVER get them to mail member cards. Ive called and asked at least 4 times
As I see many had their credit card information stole from here this weekend. I was one of those! They got me! Thankfully I caught it with only one transaction. I have NEVER heard of them! Disputes have been filed and thanks to them my bank …
Call center agent did not understand the dental claims process. For vision claims you need to file a claim for reimbursement, but yet Careington cannot tell you how to file the claim. Also, even though we have paid our vision and dental …
I have been a Careington Care member for several years and have always been treated fairly. The plan is very simple. It is a discount plan. It is not insurance! This does not make it a scam! Your Dental provider is aware of Careington and …
I gave contacted company two different times with payment information and had them confirm the information I gave them but when I contact them back they incorrectly attempt payment with the wrong information. How can you trust a company for dental insurance that can’t even get payment information correct.
Provider confusion: (3) Providers listed on Careington website are unsure if they are actual participants. One provided service, but then cancelled follow-up; another, after much discussion, provided service, but follow-up service might not …
I received a request for a survey and a Google rating. I have never heard of this company and believe this may be a result of someone stealing my identity. If the company cannot verify who they are working with, then I wouldn’t recommend them to anyone
Registration easy. A simple phone call confirmed my doctor accepted VSP. Saw the doctor. Ordered glasses. Impressed with the savings compared to cost of my last pair.
When I talked talked to the representative about this insurance she did not tell me that it’s at it’s a discount insurance she made it sound like an insurance plan I canceled the plan I never signed the signature deal to agree with it and …
I did not reply to their survey b/c I don’t know who these people are or why they reached out to me. They also did not reply to my inquiry so I probably should have just deleted.
If it would let me post zero stars, I would. I was lied to by customer service and told my dentist was an approved provider before I signed up for the insurance. Now I find out my dentist is not covered, and none of my procedures were …
I signed up for Careington two months ago. I have since had an eye exam and went to the dentist. The prices for the dental work shocked me. The prices listed on the website were a big reason for signing up with Carington, and when you put …
The paper I was sent said to mail a check to 7400 Gaylord Parkway, Frisco, TX, which I did on April 28, 2022. After months of correspondence, where I had to stop payment on the April 28th check I was told to send the check to P.O.Box …
I was lied to from customer service about my dentist being in network I was lied to about no deductible I was lied to all around about routine 6 month check up being covered 100%. I got a bill for $215.00 the bill showed that no money was …
We recently moved from Arizona to Florida. We used Careington in Arizona and loved it. In moving to Florida the choices for the Careington plan were limited and every single one had terrible reviews. I requested Careington cancel our …
When I tried to login yesterday, I received a “Your Account has been Cancelled” message. A total surprise!! Evidently my Credit Card expiration date had lapsed. It would really have been nice to receive a courtesy email to that effect. Otherwise it was reasonably easy to get renewed. 🙂
Your company is horrible in every way. I made seven phone calls speaking to five different salespeople and member services. I wasted four hours on the phone. I was informed I could cancel my insurance immediately for February- – and get a …
I took this insurance policy out a few months ago I am very disappointed with it. It is absolutely worthless. I needed core build up procedure instead of root canals. I spoke with Careington representatives twice and was told my policy does …
I just found out the hard way their Flexible Choice Dental Plan does not include the 2 routine cleanings per year outside of the $100 deductible. I’ve NEVER had a dental plan that applies the deductible against these preventative services. …
Careington Member Portal is almost useless. Billing tab has a phone number to call rather than billing and payment history. You cannot print an ID Member card from the portal.
I am trying to cancel my insurance and Careington will not let me! I have talked to three customer service reps and sent three emails and have not gotten a response. DO NOT SIGN UP FOR VSP. …
Company says it takes 30 days to refund me when they already have my money just because its a debit card. Horrible company. Do not use this for anything. Not worth the hassle at all.
Careington would not cover my dental emergency because the Doctor on staff at Delta Dental apparently does not participate in the program. Delta Dental was on the approved list and I’ve been there before. No one at the Dental Office told me I was not covered until it was time to check out.
I was well pleased with the amount that was paid on my bill. The difficulty was with finding out if the dentist accepted this discount. We called the dentist before making the appointment and they did not know so we called Careington and …
I was looking for ways to minimize the cost of my dental works. And I found Careington International dental discount where I pay once a year for a membership and my last 2 visits to the dentist had save me a lot so far. Thank you Careington. You guys are the Best. Please keep up the good work.
I was never informed about the 6 month waiting period for new glasses. Consequently, I spent $700 believing I had coverage and my premium payments for 5 months were absolutely wasted. …
I just recently picked this health discount plan up until I can get back on actual health insurance. Thus far, I have called for various issues 4 times, was told by two customer service reps that my ID number did not exist even though I had …
The first time we had to really use them for my son’s tiny fillings they told me the back teeth aren’t covered! I’ve never heard of this! Dental insurance should cover ALL teeth not just the front ! Are you kidding me? I literally laughed , …
WORST at paying dental claims in a timely manner if at all the first submission. LONG hold times if you call to see why! Dentist will stop accepting this insurance . Ask you agent to get you another plan .
I was so disappointed because I thought I was paying for vision insurance and it was only a discount card.even My dental insurance isn’t worth much. I’m checking into some real insurance. I’ve had Cigna for so long and their other benefits aren’t worth the money.
If I could give zero I would. Scam. Advertised as Cigna Dental, Hearing, Vision Preventative plan that only covered $20 of a routine dental checkup for cleaning and x-rays.
I purchased dental insurance from Careington and first time I used it they rejected my claim because you have to wait 6 months before they pay. Who would pay on insurance for 6 months and can’t even use it. They never told me that when I got it. I think it’s a scam. Canceling it immediately.
This is not a good company, can’t find a reliable dentist, eye, or hearing. After a years time I still can’t find a dentist! Most providers on this plan no longer take this plan, and the provider list is still not up to date. Stay away from this company!!!
Probably one of the worst dental policies going. Don’t be fooled, they take your money and the amount they pay against a claim is abysmal. I am just about to cancel my policy after having a year with them as my dental insurance carrier
Went to my in network dentist June 1st 2022 after 3 attempt to fill out the form correctly ( lines 16 & 17) while following instructions on the phone from your people finally got it paid this month , October-5 months , it was a cleaning- routine- nothing not covered.
I was unable to access the pdf pertaining to my Careington Vision plan savings. Only the pdf for Dental was available. I had to call the Careington phone number for help and a very nice lady (Ariana) told me the proper website to visit. She …
Worth it. My dentist insisted on fixing a chipped molar and it still cost a couple hundred with Careington, but the self-pay cost without them was gonna be like $800. The dentist found tooth decay by the chip so it’s a good thing I listened or it would have been worse to fix. I only spent about $100 on my Careington membership.
Would give a zero. This claims department is horrible. Been waiting since June for claims payment and every time I call I get a different excuse for why they aren’t being paid. Either never received or wrong fax number used. I will be …
Customer claims portal is almost worthless. I’ve been waiting over a month on a dental claim, for them to even acknowledge receipt. Hardcopy mail and fax methods used. Their answer is always “give it some more time”
My dentist has tried twice to submit a claim for services on my account. They originally used the policy # listed on my ID card and were told that you couldn’t find a matching policy. I called the customer service number and was told the …
Very bad. The rep cannot tell you about a status of a claim for “over 90days” as it won’t show in their system. The Dept that works the claim can “set it aside” if the is a simple error and they NEVER LET YOU KNOW. Incredibly inefficient and slow.
I am angry about my experience as I have carried this insurance for years and tried to use it for the first time. My claim was denied because the dental provider, listed by Careington, recommended filed with my other insurance first. How …
1. Our address needs to be corrected and no one knew how to do it or had the authority to make the change and didn’t who I could talk to to to make the change. …
Added their dental coverage to supplement my Medicare coverage and replace the dental coverage I had when I was working. The very first claim for a simple filling was a disaster. Just checking on the claim sent me down a labyrinth lined …
Careington sent me a list of dentists that provide services covered under my Series 500 discount program. I made an appointment and asked the receptionist if she confirmed my account. As a Careington user for at least six or more years in …
A record of what happened and how difficult it is to obtain an insurance reimbursement. I recognize that part of the problem lies in my school, but this does not excuse the level of ineptitude, ignorance, or lack of communication that …
Got In and out pretty quickly. Having a long visit was my biggest fear but it was quick instead. Pleasantly surprised. Doctor was personable, which was another unexpected bonus. She gave me a Rx for my condition which was also good. Overall, five stars.
(Translated by Google) The insurance is not accepted by 3 different doctors visited. …
(Translated by Google) Careington is the best, I am very happy to have this plan. Excellent …
(Translated by Google) I don’t want even put one star, they take my bank information just now, and charge me $60 dollar so I call my bank and I find out that they charge me $70 dollars last year, I don’t know how I don’ t even live in that …
Worst system ever. I signed up on 1/27 for discount to start 2/1/23. Was told I had to call to have member packet sent out. I don’t understand why it would not be automatically sent out upon signing up. I had to call customer service to …
Incompetent
bad service
Great company
good value
Wonderful People 😍 …
BIG”Scam” servic
SCAM ALERT AUTO CHARGES!
What a great savings on my dental!
Need more providers in the Ripley, WV area
Pays a lot less whats on plan brochure
A wonderful and relaxing appointment
We got
a great discount on visits.
I don’t appreciate unsolicited marketing phone calls. DO NOT CALL.
I never signed up for this and somehow I found a charge on my account for it.
Customer Service for telemedicine is not the best at all.
Everyone was so courteous and helpful
No visible way to cancel plan!
I have the C500 plan and save every time I go to the dentist!
Covered very little for my crowns. Almost not worth having it.
I used the C500 plan on my last dental visit and saved a ton of money.
Somehow got my school account and is spamming me
Idk who these people are neva been there
Incredible place to work with awesome family culture!
I just updated my account. Disappointed could not locate area which shows annual amount due? how come
Excellent program and very affordable. My Dentist office says it is the best program out there.
Great!
i don’t need it. people over the phone are pushing hard to stay in the project… i want to cancel it!!
Big Scam, i never signed up and they have been charging my credit card for past 3 years.
I used the Careington 500 Plan for a root canal and crown procedure. I saved hundreds of dollars using the plan.
Very easy to navigate site. User friendly and easily understood.
Careington is good dental plan for me. Thank you so much.
Easy to navigate and lots of great information with fee schedule
Careington representatives were very informative to all the questions concerning enrollment and providers.
They need better training and communication among internal stafff
Money wasted, I called to cancel and they still charged me when I called back the woman which is in another Country said I was charged the day after I’d called to canceled, bunch of scammers.
Terrible website, not user friendly. Does not bring up the informatiuon requested.
Still waiting for provider list.
Customer service was very professional and a wonderful experience. Thank You.
Not that big of a discount. Not worth the membership to me. The only dentists in my area that will take this plan is Aspen. I went to them and the experience was terrible.
Mediocre ok could be berrer
Just found out that the STOLE 95.00 from my bank account w/o giving notice or asking permission! …
Very helpful in addressing my question. “Excellent”
I was unable to nominate my dentist as a provider on the membership site because I could not select what “Product” i wanted. It would not allow me to select anything.
Horrible – was on the phone for 1/2 hour and 3 people – finally hung up. Just wanted to see if it was worth going to a higher level of the plan. VERY Frustrating!!!!!!!!!!!!!
Have no idea what this company is and it’s been charging my account this is ridiculous and obviously by reading other reviews a scam
Every one is very helpful to us.
I’m trying to find providers, participating outlets and stores that are in the Careington network of vision benefits but all I can get are dentists.
The plan worked as advertised at a good dental surgeon in Austin who was in-network. 20% off. They cancelled the plan after I asked them to.
Scam scam scam I have been lied to since day one bad customer service does not cover what I was told it would plus you never know when it’s going to be deducted from your account each time you call you get a diffeeent answer I called and …
I used my C500 plan at a new dentist recently and the experience was seamless. I ended up saving a lot of money on my treatment!
cancelled them in march and they are still charging me. I will be getting all my money back!! do not use this company they are a scam!
Your sit e is a poor site. you cannot get to the fee schedule for vision.
There is no link for VSP details about what the plan covers. The fee schedule is for dental, not vision!
one star is too many!!! This is a horrible service, the only way they will resolve any of your issues is to email and then not respond to back!!!
My Careington membership has saved me a lot of money on dental and vision care. The savings have been more than the membership cost.
ask for a refund,not satisfied with policy,never a respose.Poor communication. Would not recommend.
Was Asked for response rating the service, of which I have never heard and which I have never used.
This plan is not good where I live. Several dentists were listed as being on the plan but they were not. I have cancelled with them and feel the money I spent was wasted.
waiting for weeks for resolution was told i would have a credit to my bank account very unhappy with VSP and this.
I have been in contact with these people for an entire week. I was just looking through my bank statements and realized they have been charging me for a service I’m not using since November 1, 2014! Still haven’t received a refund just a run around. See you in court!!
I used my Careington plan at my dentist office and got a great price on an exam and teeth cleaning. I’ll definitely be using it again. Good stuff!
Hi speaking to the associate on line set my mind at ease, she was so nice and easy to talk to, that is why I was ready to sign up to
Carrington international.
Your site shows additional id cards, but there is no way to request them. And I have never gotten an original id card!
This is a lousy system. I received a list of providers but: 2 had retired, and; a major dental provider told me they did not accept Careington.
Very good
I wish all my business transactions went as smoothly as this one
I got exactly what I wanted in a matter of minutes.All my questions were …
So far so good. I have just started using Carington, and had my first visit and I had great discounts. Very surprising and relieving
It takes way to long to get a hold of a Representative.
Absolute scammers. Please don’t make the mistake of buying anything from this company. Save yourself the headache, lies, and 30+ minutes on hold every time you call. This is a company that doesn’t care about you, your family, or your health.
Such a lousy arrangement. When I sign on, they gave me the impression that it was insurance but most providers do NOT accept this as its only a discount scheme. Never buying into this type of nonsense again. If its not insurance, its not insurance
I purchased last year a dental plan.
One year only.
To my surprise.. They changed me again for a insurance plan that I didn’t want. Be careful.
9/25/2020
From: Ruben Quiles
To: Careington International, …
Great experience and savings with the service provided by Careington. From the Dialcare telemedicine to the Careington Rx discount card I was able to save significantly because of this service. Im very satisfied and highly recommend.
Our dentist recommended this plan. We have definitely gotten our money out of it. I have called customer service and have had no issues.
On 5/05/2020 someone from this company charged my debit card 60.00. After calling the bank and calling this company I am not happy with what I had to go thru!! This company basically called me a liar. Well shame on you because I will tell everyone NEVER to deal with you.
Scott Rush is now my new best friend. He made it so easy to sign up for a Medicare Supplement plan. What a guy, even I can understand it now.
Every time tried to pull up it kept down loading never got a doctor.
Terrible customer service and communication. Takes them a week and a half to get back to you and you can only leave a voicemail, not wait for someone to answer your call. They renew your account without permission, even if you cancel. You get routed 3 different ways just to add a family member to your account.
Paid almost 200.00 for discount, went to dentist for son to get root canal they wanted 1799.00 with plan, before I had plan it only would have been 1300.00.
Does not save any money . Makes dental work more expensive. Went to Aspen …
My family and I have used this plan for years. I save about $200 every time I get my cleaning, which is more than I even spend with Careington, and doesn’t include all the savings the rest of my family gets. I got my Grandmother on this plan years ago and she’s saved a ton for all of her needs as well!
I am not sure but the dentist used Aetna
Thought upper dentures upper denture a little steep. Ithough$1000 is what Aetna showed.
Coverage is not what we were told my father would have.
I needed information on my account and I was provided the information right away.
It is a total scam. They were charging me $27 a month and it doesn’t even discount your dental to offset the cost at all. Further, they increased their rate on me without ever asking for consent. I would not ever using this company and if …
SCAM!!!! They’ve been charging me since September 2017 even though I have canceled. They won’t refund my money either. Judging by the number of people who have had the same thing happen to them, I think it’s pretty evident this company is a SCAM!!! Don’t do it!!! You’ll wish you hadn’t… trust me
Theee times I requested that a proof of payment be mailed to me.. Each time I was told it would be mailed but have never received it.
Web sign up page confusing to sign up for my spouse. When I completed the signup the confirmation page (and follow up email) did not include my new member number. So I had to waste my time to call Careington to get my new member number.
The worst they can’t find the order to pay your benefits and then when they wait two months to pay you they don’t prioritize it send it overnight they say 7 to 10 days in the mail and it never came. Takes you forever to get someone on the phone at least 10 minutes and email they don’t respond. Don’t do business with this company!!
The dental is okay. The teledoc has been useless for my son and I don’t recommend that you can get. My son has tried using the Teledoc twice and got absolutely no real help. This last time all he needed was for them to write a …
Worst company ever they’ve been withdrawing money from my account for two years for dental and when I went to use the dental insurance they told me that Carrington International stop taking dental claims in 2017 but they Continue to withdraw money from my account
I have no idea what this company really is. I have never heard of it. Literally just got a text saying my credit card was charged 99 dollars by Cariengton International. I look it up and come to find that their dental “plan” is that much. …
Difficulty creating online account
For password a special character is required
Did not accept ? as a character …
Scam, been charging me every year though I had cancelled since 2013. I don’t receive a new card, I don’t receive a piece of mail saying anything, I don’t receive an email saying anything. …
Wonderful company and program for the entire family saves a lot of expense
For some reason this business started taking 79.00 a day out of my checking account. I have never signed up for any services with this company. BEWARE!!!! I have tried for 2 days to get the charges reversed and now another pending payment is about to come out of my account again. Run!!!
I just need to logon to their website. It doesn’t work online. I’ve called twice and been hung up on both times. I’m not being unpleasant. It’s like they don’t know how to do it and its easier to hang up. ?
Upon sending Careington some dental insurance bills and they said they got the one bill but not the other bill that I sent to them in the same envelope and they said that they didn’t receive it, in the same envelope….come on ,I would not recommend them to anyone, they don’t want to pay what they are supposed to.
I used the Careington 500 Series discount dental plan to save on my son’s braces. The provider was great, the experience was easy, and the savings we enjoyed by using our Careington discount plan on allowed us to upgrade his treatment. Five stars for sure!
I met the maximums on my insurance plan this year and my dentist convinced me to get this C500 plan. I was a little skeptical at its low $10 a month price but I was extremely satisfied with the discount I got off of my crown. I saved over …
I needed a lot of dental work, and a friend suggested Careington. He told me Careington would probably even refund 1/2 of the cost of the visit that I had incurred a week earlier, as they did his. Now, the plan is covered for only select …
I got the dental insurance to help pay for my daughters root canal and then could not use it at any of my local dentist so it was a waste of money and now here I am a year later being charged for the insurance AGAIN when I called to make …
Fairly useless insurance. They don’t cover anything and pay out a very small fraction of your total costs. You are better off finding something else
I HAD A FEW QUESTIONS ABOUT THE COVERAGE FOR EXTRACTIONS AND PLACEMENT OF MY LOWER DENTURE PLATE .THE LADY THAT I SPOKE WITH
ANSWERED THE QUESTIONS I HAD WITHOUT PROBLEMS SHE WAS VERY NICE AND POLITE. I RECEIVED EXCELLENT SERVICE.
everything went good. representative was helpful and now i am renewed another year. thank u
I purchased this plan for my wife and I. About 8 months into it, I found out that our dentist no longer accepts the plan. I contacted Careington, and canceled. Since there was well over three months left on the program, that I would like …
Selling these discount dental cards that dentists are supposed to accept, but refuse to. Pretty shady to me.
Can you give a lower rating than one star. Horrible, horrible customer service. DO NOT WASTE your money with them. My experience was so awful I go out of my way to tell people to avoid them. Still waiting on a refund that was promised last year.
I needed emergency work done on my teeth. I wouldn’t know what to do if I did not have Careington. I was immediately accepted same day. I went to the Dentist whom is a Careington provider. They immediately thanks to Careington took …
My membership was never used and I realized they automatically renewed it in August when I got my August credit card bill in September.
I called and canceled my membership and asked for a refund. They denied a …
Terrible company…..scammers….stay away
Manager would not take my calls the staff kept forwarding my calls to a …
I am very disappointed. I wrote a dental policy for myself and a client. There is no waiting period but the payment to the dentist was denied and I am waiting two months for my permanent crown to be put in the mouth. Not good.
Like several others, my debit card information was stolen from this company. As someone else stated, luckily I caught it with one transaction and was able to block my card and dispute the transaction. I am just lucky I checked my bank …
Had terrible dentists that did not honor the discounted rates. I have been a member for many years and never received any value from Careington’s service. A big waste of money. I finally canceled services.
Good insurance didnt pay a dime since I’ve been going to dentist.
I LOVE the telehealth service so much I just renewed- it’s a bargain! Dr’s are quick (less than 10 minutes), knowledgeable, friendly. So many reasons never go to a doctors office in between annual checkups again. I once had a gotten triple …
This company has been charging me for teh last 7 years from my account . The are a rip off – I will file a complain with The Consumer Departament and DAs Office This is very bad – you guys have been charging me for an amount by taking …
Today is Monday, over the weekend someone at this office tried to use my debit card twice! They are closed over the weekend. Thank god My bank contacted me with this information and declined it immediately but now My question now is who …
Careington tells prospective customers that their Careington Care 500 Discount Card is accepted by hundreds of dental service providers within a few miles of your home, when that’s simply not true. That’s a flat-out lie.
Would not use this they steal payment from you and lie to you. Do not use this! NEVER would use it gain worst customer service’
Delivery driver was prompt and very much a gentleman 👏 👌 😀 👍
Kudos to him! …
I love the discounts. Its cheaper for me using this than dental insurance. However, system needs to be set up to make online payments and i can NEVER get them to mail member cards. Ive called and asked at least 4 times
As I see many had their credit card information stole from here this weekend. I was one of those! They got me! Thankfully I caught it with only one transaction. I have NEVER heard of them! Disputes have been filed and thanks to them my bank …
Updated Review:
I previously posted a review regarding charges to my credit card without my knowledge after first year of service. …
Call center agent did not understand the dental claims process. For vision claims you need to file a claim for reimbursement, but yet Careington cannot tell you how to file the claim. Also, even though we have paid our vision and dental …
They were very helpful with questions regarding our 3rd party insurance for dental, vision, and hearing.
I have been a Careington Care member for several years and have always been treated fairly. The plan is very simple. It is a discount plan. It is not insurance! This does not make it a scam! Your Dental provider is aware of Careington and …
I gave contacted company two different times with payment information and had them confirm the information I gave them but when I contact them back they incorrectly attempt payment with the wrong information. How can you trust a company for dental insurance that can’t even get payment information correct.
Provider confusion: (3) Providers listed on Careington website are unsure if they are actual participants. One provided service, but then cancelled follow-up; another, after much discussion, provided service, but follow-up service might not …
I received a request for a survey and a Google rating. I have never heard of this company and believe this may be a result of someone stealing my identity. If the company cannot verify who they are working with, then I wouldn’t recommend them to anyone
Registration easy. A simple phone call confirmed my doctor accepted VSP. Saw the doctor. Ordered glasses. Impressed with the savings compared to cost of my last pair.
Bait and switch – in cahoots with Humana. No instructions how to get discount – therefore no discount.
I really appreciated the kind, determined and personable experience I received from Korean and Amy.
When I talked talked to the representative about this insurance she did not tell me that it’s at it’s a discount insurance she made it sound like an insurance plan I canceled the plan I never signed the signature deal to agree with it and …
The Careington 500 plan will save you a lot of money. An excellent plan for individuals and families!
I did not reply to their survey b/c I don’t know who these people are or why they reached out to me. They also did not reply to my inquiry so I probably should have just deleted.
If it would let me post zero stars, I would. I was lied to by customer service and told my dentist was an approved provider before I signed up for the insurance. Now I find out my dentist is not covered, and none of my procedures were …
1. Did not acknowledge mailed paperwork.
2. Did not email submittal forms they agreed to during the phone contact.
I signed up for Careington two months ago. I have since had an eye exam and went to the dentist. The prices for the dental work shocked me. The prices listed on the website were a big reason for signing up with Carington, and when you put …
The paper I was sent said to mail a check to 7400 Gaylord Parkway, Frisco, TX, which I did on April 28, 2022. After months of correspondence, where I had to stop payment on the April 28th check I was told to send the check to P.O.Box …
I was lied to from customer service about my dentist being in network I was lied to about no deductible I was lied to all around about routine 6 month check up being covered 100%. I got a bill for $215.00 the bill showed that no money was …
We recently moved from Arizona to Florida. We used Careington in Arizona and loved it. In moving to Florida the choices for the Careington plan were limited and every single one had terrible reviews. I requested Careington cancel our …
Your discounts are great. Like all the dental offices a available. Your customer service is great.
When I tried to login yesterday, I received a “Your Account has been Cancelled” message. A total surprise!! Evidently my Credit Card expiration date had lapsed. It would really have been nice to receive a courtesy email to that effect. Otherwise it was reasonably easy to get renewed. 🙂
Your company is horrible in every way. I made seven phone calls speaking to five different salespeople and member services. I wasted four hours on the phone. I was informed I could cancel my insurance immediately for February- – and get a …
I took this insurance policy out a few months ago I am very disappointed with it. It is absolutely worthless. I needed core build up procedure instead of root canals. I spoke with Careington representatives twice and was told my policy does …
I just found out the hard way their Flexible Choice Dental Plan does not include the 2 routine cleanings per year outside of the $100 deductible. I’ve NEVER had a dental plan that applies the deductible against these preventative services. …
I have been trying to cancel my dental plan for 18 months. They continue to ignore me and will not stop the auto draft.
Careington Member Portal is almost useless. Billing tab has a phone number to call rather than billing and payment history. You cannot print an ID Member card from the portal.
I am trying to cancel my insurance and Careington will not let me! I have talked to three customer service reps and sent three emails and have not gotten a response. DO NOT SIGN UP FOR VSP. …
Company says it takes 30 days to refund me when they already have my money just because its a debit card. Horrible company. Do not use this for anything. Not worth the hassle at all.
Careington would not cover my dental emergency because the Doctor on staff at Delta Dental apparently does not participate in the program. Delta Dental was on the approved list and I’ve been there before. No one at the Dental Office told me I was not covered until it was time to check out.
I was well pleased with the amount that was paid on my bill. The difficulty was with finding out if the dentist accepted this discount. We called the dentist before making the appointment and they did not know so we called Careington and …
I was looking for ways to minimize the cost of my dental works. And I found Careington International dental discount where I pay once a year for a membership and my last 2 visits to the dentist had save me a lot so far. Thank you Careington. You guys are the Best. Please keep up the good work.
I was never informed about the 6 month waiting period for new glasses. Consequently, I spent $700 believing I had coverage and my premium payments for 5 months were absolutely wasted. …
I just recently picked this health discount plan up until I can get back on actual health insurance. Thus far, I have called for various issues 4 times, was told by two customer service reps that my ID number did not exist even though I had …
The first time we had to really use them for my son’s tiny fillings they told me the back teeth aren’t covered! I’ve never heard of this! Dental insurance should cover ALL teeth not just the front ! Are you kidding me? I literally laughed , …
WORST at paying dental claims in a timely manner if at all the first submission. LONG hold times if you call to see why! Dentist will stop accepting this insurance . Ask you agent to get you another plan .
I was so disappointed because I thought I was paying for vision insurance and it was only a discount card.even My dental insurance isn’t worth much. I’m checking into some real insurance. I’ve had Cigna for so long and their other benefits aren’t worth the money.
If I could give zero I would. Scam. Advertised as Cigna Dental, Hearing, Vision Preventative plan that only covered $20 of a routine dental checkup for cleaning and x-rays.
I purchased dental insurance from Careington and first time I used it they rejected my claim because you have to wait 6 months before they pay. Who would pay on insurance for 6 months and can’t even use it. They never told me that when I got it. I think it’s a scam. Canceling it immediately.
This is not a good company, can’t find a reliable dentist, eye, or hearing. After a years time I still can’t find a dentist! Most providers on this plan no longer take this plan, and the provider list is still not up to date. Stay away from this company!!!
Probably one of the worst dental policies going. Don’t be fooled, they take your money and the amount they pay against a claim is abysmal. I am just about to cancel my policy after having a year with them as my dental insurance carrier
Went to my in network dentist June 1st 2022 after 3 attempt to fill out the form correctly ( lines 16 & 17) while following instructions on the phone from your people finally got it paid this month , October-5 months , it was a cleaning- routine- nothing not covered.
I was unable to access the pdf pertaining to my Careington Vision plan savings. Only the pdf for Dental was available. I had to call the Careington phone number for help and a very nice lady (Ariana) told me the proper website to visit. She …
Worth it. My dentist insisted on fixing a chipped molar and it still cost a couple hundred with Careington, but the self-pay cost without them was gonna be like $800. The dentist found tooth decay by the chip so it’s a good thing I listened or it would have been worse to fix. I only spent about $100 on my Careington membership.
Would give a zero. This claims department is horrible. Been waiting since June for claims payment and every time I call I get a different excuse for why they aren’t being paid. Either never received or wrong fax number used. I will be …
Customer claims portal is almost worthless. I’ve been waiting over a month on a dental claim, for them to even acknowledge receipt. Hardcopy mail and fax methods used. Their answer is always “give it some more time”
My dentist has tried twice to submit a claim for services on my account. They originally used the policy # listed on my ID card and were told that you couldn’t find a matching policy. I called the customer service number and was told the …
Very bad. The rep cannot tell you about a status of a claim for “over 90days” as it won’t show in their system. The Dept that works the claim can “set it aside” if the is a simple error and they NEVER LET YOU KNOW. Incredibly inefficient and slow.
I am angry about my experience as I have carried this insurance for years and tried to use it for the first time. My claim was denied because the dental provider, listed by Careington, recommended filed with my other insurance first. How …
1. Our address needs to be corrected and no one knew how to do it or had the authority to make the change and didn’t who I could talk to to to make the change. …
Added their dental coverage to supplement my Medicare coverage and replace the dental coverage I had when I was working. The very first claim for a simple filling was a disaster. Just checking on the claim sent me down a labyrinth lined …
Careington sent me a list of dentists that provide services covered under my Series 500 discount program. I made an appointment and asked the receptionist if she confirmed my account. As a Careington user for at least six or more years in …
A record of what happened and how difficult it is to obtain an insurance reimbursement. I recognize that part of the problem lies in my school, but this does not excuse the level of ineptitude, ignorance, or lack of communication that …
Got In and out pretty quickly. Having a long visit was my biggest fear but it was quick instead. Pleasantly surprised. Doctor was personable, which was another unexpected bonus. She gave me a Rx for my condition which was also good. Overall, five stars.