Absolutely horrendous. Totally agree with the other reviews. Next to impossible to get an appointment with a doctor, antiquated systems, less than competent nursing staff, etc….. much, much better alternatives out there, do not waste your time here. You will be frustrated, annoyed, and angry, trust me.
They’re alright the thing is coming to this dr office building is a nightmare there’s never any parking before 4 o’clock. Half the parking lot is reserved, there’s just to many things going on at once in that complex..I usually schedule …
Horrible service. My girlfriend drove straight from work in Long Island. Saw a doctor and then they told her that they shut down the imaging machines for the night and is going to have to come back another day. If it’s still during open …
Competent, well trained and credentialed doctors. First rate facility, with efficient, well organized staff. Great online portal, that actually works! Always a pleasant experience. On-site COVID testing.
While I am sure that once you actually get to see a doctor, they are probably just fine…..it is ridiculously difficult to actually get an appointment. Example: I called an infectious disease doctor…actually three of them….to inform …
Getting an appt is very difficult, doctors are backed up and nurses work on paperwork so the patient flow is mediocre. Your wait times are long. The phone system is antiquated and you cannot reach a nurse, and no one answers the phone. The …
I need to go to Caremount lab area today. Always crowded/horrible.need bigger wait room & more.Caremount:Awful I was extremely sick nauseated in bed for months.I desperately needed to see Gastro Dr. ,we phoned for any cancellation many …
Been with the group for over 10 years. Last 2 years has even a sudden decline in service, billing, basically everything! Takes forever to talk to the doctor, simple prescription refill is always a headache, not to mention 2 hour wait time …
Horrible place to work. The manager purposefully did things to get me to quit working here but too bad for her I quit simply because I moved back out of the state. I was too happy and jolly for her. There are other employees who bully …
I tried to book a Saturday appointment through care mount main phone system. They asked me to go to the first floor of 90 south Bedford Road in Mt Kisco. Then there is an “unknown “ caller id came. The person who called was Erica. She …
I made an appt for my annual physical 3 months in advance bc I know how hard it is to get an appt. I also made an appt for my husband’s checkup as well.
I did it with a scheduler on the phone. …
The doctor himself was very good. The rest of the experience has been nothing but a headache and a nightmare. I brought my nine year old son to them, first asking what an office visit costs because I am a self-paying patient. I was told it …
Avoid going there unless you want to waste your money and time. By far the worst medical practice I have seen. The worst part is you will keep getting bills for services your insurance has already paid for (not only your copays, but also …
This is a HUGE medical group with multiple physicians in every specialty. The virtue of their size is the incredible efficiency with which they can move you through various referrals. I went in once experiencing some diziness after …
This review is for the pediatricians billing department. I paid all my co-pays and my insurance paid as well (I was in network). The people that work in the billing department messed my bill up so badly, I can’t understand it at all. …
If you are looking for understanding and compassion, this is NOT the place to go! I have been a patient of MKMG since birth. The Carmel Urgent care department is full of the most non compassionate people out there. Had a mild emergency with …
treated like dirt in radiology. room was freezing…I asked for a blanket and was told “the whole
area is freezing…you should see my office….it’s too warm”…DUH…Like I …
This facility is the worst in customer service, my sons Dr referred orthopedic Alan to review his case, we called 10 times to make appointments and this lady named Casandara is awful and has no humanity. …
The place is just a welfare clinic and too big for its own good. SERVICE SUCKS! They do not care one bit about you…overbooked doctors can’t take care of patients. It is VERY difficult to get the right person on the phone after being on …
Mount Kisco Medical Group is a JOKE. They pride themselves on not being helpful, giving patients an attitude, and last but not least being a pain to work with. I have been going to Rhinebeck womens health for years now and loved the …
The level of care is atrocious. Many of the doctors and most of the support staff from Mid-Hudson Medical Group, which Mount Kisco bought out, have been laid off or quit because it was a bad place to work. My excellent neurologist of …
Long waits, all but unusable portal, appointments are extremely difficult to get—it was months just to get an OBGYN check up and a general physical. I understand that COVID is putting stress on the system, but it’s been this way since we …
I have never been treated as poorly as I was at the CareMount lab located on the ground floor of 90 S Bedford Rd in Mt. Kisco. My primary care physician instructed me to get a covid/flu/strep test and a CareMount representative instructed …
Had a cardiac cath performed by Dr. Rene who was very professional and has a great bedside manner. Dr. Rene took great care of me and answered all my questions. The doctor has a great team working with him. I felt very comfortable throughout the entire procedure. My thanks to Dr. Rene and his team.
One of the worse places to get any type of surgery. I schedule a surgical procedure and they canceled surgery twice on me. Making me lose time from work without pay and not caring for their patients.
While I haven’t had the greatest of experiences with *some* of my providers here, my worst experience of all has always been with the billing department. It’s usually very hard to get through to anyone. The times I’ve needed help with …
Love this app!!
Poor
I love mount Kisco medical group pc
HORRIBLE ATMOSPHERE! I rather WAIT IN NYC.
This place was great. Had no problems at all.
Best and most coordinated medical care I’ve ever had!
Terrible place! Impossible to get an appointment. You always have to leave a voicemail in order for them to call you back!
I am only giving 3 starts because I love my doctors. The actual medical group however is a sucking hole
I have had very good luck with the staff at this practice. No complaints!
Still enforcing mask mandates that are not evenly enforced I their other locations. Zero uniformity
Very good
Absolutely horrendous. Totally agree with the other reviews. Next to impossible to get an appointment with a doctor, antiquated systems, less than competent nursing staff, etc….. much, much better alternatives out there, do not waste your time here. You will be frustrated, annoyed, and angry, trust me.
They’re alright the thing is coming to this dr office building is a nightmare there’s never any parking before 4 o’clock. Half the parking lot is reserved, there’s just to many things going on at once in that complex..I usually schedule …
Horrible service. My girlfriend drove straight from work in Long Island. Saw a doctor and then they told her that they shut down the imaging machines for the night and is going to have to come back another day. If it’s still during open …
Competent, well trained and credentialed doctors. First rate facility, with efficient, well organized staff. Great online portal, that actually works! Always a pleasant experience. On-site COVID testing.
While I am sure that once you actually get to see a doctor, they are probably just fine…..it is ridiculously difficult to actually get an appointment. Example: I called an infectious disease doctor…actually three of them….to inform …
Getting an appt is very difficult, doctors are backed up and nurses work on paperwork so the patient flow is mediocre. Your wait times are long. The phone system is antiquated and you cannot reach a nurse, and no one answers the phone. The …
I need to go to Caremount lab area today. Always crowded/horrible.need bigger wait room & more.Caremount:Awful I was extremely sick nauseated in bed for months.I desperately needed to see Gastro Dr. ,we phoned for any cancellation many …
Been with the group for over 10 years. Last 2 years has even a sudden decline in service, billing, basically everything! Takes forever to talk to the doctor, simple prescription refill is always a headache, not to mention 2 hour wait time …
Horrible place to work. The manager purposefully did things to get me to quit working here but too bad for her I quit simply because I moved back out of the state. I was too happy and jolly for her. There are other employees who bully …
I tried to book a Saturday appointment through care mount main phone system. They asked me to go to the first floor of 90 south Bedford Road in Mt Kisco. Then there is an “unknown “ caller id came. The person who called was Erica. She …
I made an appt for my annual physical 3 months in advance bc I know how hard it is to get an appt. I also made an appt for my husband’s checkup as well.
I did it with a scheduler on the phone. …
The doctor himself was very good. The rest of the experience has been nothing but a headache and a nightmare. I brought my nine year old son to them, first asking what an office visit costs because I am a self-paying patient. I was told it …
Avoid going there unless you want to waste your money and time. By far the worst medical practice I have seen. The worst part is you will keep getting bills for services your insurance has already paid for (not only your copays, but also …
This is a HUGE medical group with multiple physicians in every specialty. The virtue of their size is the incredible efficiency with which they can move you through various referrals. I went in once experiencing some diziness after …
This review is for the pediatricians billing department. I paid all my co-pays and my insurance paid as well (I was in network). The people that work in the billing department messed my bill up so badly, I can’t understand it at all. …
If you are looking for understanding and compassion, this is NOT the place to go! I have been a patient of MKMG since birth. The Carmel Urgent care department is full of the most non compassionate people out there. Had a mild emergency with …
treated like dirt in radiology. room was freezing…I asked for a blanket and was told “the whole
area is freezing…you should see my office….it’s too warm”…DUH…Like I …
This facility is the worst in customer service, my sons Dr referred orthopedic Alan to review his case, we called 10 times to make appointments and this lady named Casandara is awful and has no humanity. …
The place is just a welfare clinic and too big for its own good. SERVICE SUCKS! They do not care one bit about you…overbooked doctors can’t take care of patients. It is VERY difficult to get the right person on the phone after being on …
Mount Kisco Medical Group is a JOKE. They pride themselves on not being helpful, giving patients an attitude, and last but not least being a pain to work with. I have been going to Rhinebeck womens health for years now and loved the …
The level of care is atrocious. Many of the doctors and most of the support staff from Mid-Hudson Medical Group, which Mount Kisco bought out, have been laid off or quit because it was a bad place to work. My excellent neurologist of …
What a horrible experience. I followed every rule and they still turned me away despite having to wait 6 months for an appointment.
Long waits, all but unusable portal, appointments are extremely difficult to get—it was months just to get an OBGYN check up and a general physical. I understand that COVID is putting stress on the system, but it’s been this way since we …
I have never been treated as poorly as I was at the CareMount lab located on the ground floor of 90 S Bedford Rd in Mt. Kisco. My primary care physician instructed me to get a covid/flu/strep test and a CareMount representative instructed …
Had a cardiac cath performed by Dr. Rene who was very professional and has a great bedside manner. Dr. Rene took great care of me and answered all my questions. The doctor has a great team working with him. I felt very comfortable throughout the entire procedure. My thanks to Dr. Rene and his team.
One of the worse places to get any type of surgery. I schedule a surgical procedure and they canceled surgery twice on me. Making me lose time from work without pay and not caring for their patients.
While I haven’t had the greatest of experiences with *some* of my providers here, my worst experience of all has always been with the billing department. It’s usually very hard to get through to anyone. The times I’ve needed help with …