K Laggoner hit the nail on the head, wow i second everything that review says and i would only add that when they want people fired they band together and create either lies or gather inaccurate information outside of working hours/use what …
Excellent experience. I checked in on-line, when I got there I was given a PIN number and was easily able to complete the paperwork on my phone. The wait time was acceptable and the staff was very good.
We told the m at the time of service our Insurance does auto reimbursement for our portion. The offices said they can’t see him without us making a payment. On 2/1, I was told they see both the payments but couldn’t reimburse us yet. 2/10 …
This place is DISHONEST!! They charged my bf 160.00 and never even saw him. He waited for over 2 hours and a nurse or doctor never showed their face but they want paid 160.00. What?? For sitting in a room!! Terrible terrible place!! Avoid it!!!
Getting really bad. I have been called in after checking and waiting over an hour now. And the young girls behind the desk sit and gripe about customers. Sad since we choose to come here. And the reason you have jobs.
at first It was a good visit. till my bill came and they charge for giving a shot. ? I dont recall this before. I feel they should tell you the charge up front tje charge was.more than the injection…I will neverever ever go back. Everyone …
Very terrible facility. It is inefficient; the staff is inept; no one takes responsibility for what they are supposed to do; and they generally do not care about their patients. If you have any options definitely stay away from CareNow and all of its affiliations.
There needs to be a zero star because that’s how I rate them.. they couldn’t care less if you lived or died. Seen 2 different providers there and when asked my symptoms they just brushed me off and acted like they didn’t exist. If you need …
Two thumbs up to Myya, Hamila, and Josh at CareNow Urgent Care. My boss had to get a last minute Covid test to travel and they were able to get him in and out in record time. Thank you!
Visited location in Littleton, Colorado to secure Covid test. Entire staff was friendly and efficient; from front desk, medical assistant, tech assistant and practitioner. Received call within 5 days of result!
I’ve been going to Care Now for several years & really liked the web check in. Never sat in lobby more than 5-10 min. Not sure what’s happening but Iwaited for over an hour to see doctor, as did my husband a few weeks ago. We’ll be considering other options in the future.
We have been waiting over a month for post accident drug screen results for some of our employees. These poor people can’t work for us until the results come back and the one person the operator keeps transferring me to never returns calls.
This company lacks presence in this decade. They consistently rely on the “old” way of doing things when that obviously doesn’t work given that their turn over rate is through the roof. Their pay isn’t competitive, it takes too long to on …
Nice receptionist made appt online..then felt cast aside as walk in with upfront money got in ahead of me had to wait over 50 minutes to be seen then vocolaized my displeasure and dr looked at me as if was he didn’t know what to.do. I had an appt with covid 19 symptoms. Very very upset
Got a 700 dollar bill for a Covid test and when I called them they seriously hung up on my wife twice and refused to tell us what we was exactly charged for even though we supplied our social. They are completely disrespectful and I’m …
This is their corporate office location. You can’t get information for your records prior to 2019 at the clinic. I waited 55 minutes for them to answer the phone, then got a snotty response that I have to fill out a form on my email, submit …
Horrible place to take care of business. I came for a drug test and waited over 2 hours and still was not called. There were not that many people in the waiting area so I couldn’t understand the wait. I would never recommend this cartoon …
forget the headache and seek professional quality medical treatment elsewhere, you won’t find it here. first the wait times are long even with web check in…. If you find yourself in a room, they probably forgot you were even there. If you …
UPDATE: the receptionist working today, Kimberly, has taken care of the prescription issue, thank you. Still, this prescription issue should not be an issue at all. Refill requests from pharmacy should be taken care of as well. Get these …
One of the worst ran facilities I have ever been in!! I came in about 145 pm to get a dot physical. They told me it would be hour and a half to see me, I was totally fine with that, went hot something to eat and came back and waited …
Went for work related accident, had to do a drug screen, told them I was ready to screen ASAP but was left to wait in the lobby for almost 40 minutes about to wet myself. …
I can not say enough wonderful things about Dr. Seth Miller at CareNow in South Austin.
I had a severe bike injury, crashing to a stop, flying over my handlebars, and …
I had a great experience at this location at the time of my COVID testing. I was so scare!!!! When I got there I was screened over the phone by Carol. She was so Profesional and nice. She asked me all the routine questions and she made me …
Wow what a liberal company, you don’t even deserve one star. Go into one of your facilities in excruciating pain am told we can’t help you COVID testing comes first. Ok if someone has Symptoms I get it but just getting tested just because …
Today I utilized the online check in procedure in my local Care Now in Cedar Hill, TX. They initially told me it would be around two hours. I said fine. When that approximate time had lapsed I received a call saying they were ready for me – …
Not sure why CareNow made the decision to go back to paper. My web checkin used to be smooth, the company already had my insurance details. The company must be trying to save a buck because now I have to fill out paperwork when I go into …
It was the worst. Took my son to get checked out they told my it was a sinus issue and that they were going to send the prescription to my pharmacy that was at 2:30. I ran some errands and I go to my pharmacy at 6:30 you would assume it’s …
Best UC I have ever been to! Z the lady behind the desk deserves more than 5 Stars! She was so helping and nice! My Doctor I saw DR. Gonzalez was amazing! I was at ease as soon as she came in to see me- Great Doctor! Very clean- no waiting- any questions were answered right away and very helpful- I would recommend this place to EVERYONE
This place is absolutely awful. Never going again or are any of my friends or family. Going once to get a simple covid test somehow turned into a $700 bill after I was promised at the counter there would be no charge with the type of …
My husband came here in November and got a Covid and flu test which my insurance fully covers both. We were sent a $600 bill and I called and told them my insurance covered it, and there must be a mistake. I was told they were taking care …
Staff members told me I needed a A1C test. So they could complete my DOT medical. And it would not be included in the DOT physical. The test would take a week to come back. Or I could hey one somewhere else and bring it back and they would …
The location on Midway and I -635 is horrible; unprofessional and dishonest. I waited hours to be seen, just to be given false information. This wasted time and money, for something that could have been easily handled. The staff members …
I strongly would not recommend this place. My son who is on our insurance went yesterday to get a covid test. after being pushed back 2 hours from his check in time, they charged us $584 which through our insurance is FREE. when asked they …
The location at 5405 Cooper Arlington TX is very unprofessional. They had me on hole for 45 minutes before I decided to hang up. The front office helper Angel is no Angel at all. She hung up in my face. She told me me *whatever*. I am a Veteran and was treated like trash. I will recommend that the VA never use your services.
The Thousand Oaks clinic is the most unprofessional, unethical, improper, unqualified clinic I have experienced in the 29 years I have been in health care. I was sent by my new employer to Care Now to complete a drug screen with a 24 hour …
I was treating in an absolutley disgusting manner by Dr. Christian KusiMensah. He completely disregards his pateint concerns and should not be practicing medicine. He does not listen or even try. I have been going here for the past 15 years …
So far I’ve been here an hour and signed in and did forms online. Everyone at the front desk is around at the center desk chatting and laughing. They have turned away 2 people and have two hours before closing time. Sad that people feel as if they can treat people like that. If we didn’t need the care we would’ve stayed home.
The Rockwall office is very unprofessional and rude. I was told I had a past due balance from. 2 years ago I knew nothing about and they refused to see my sick son until I paid it. Then I asked the MA how much the bill would be for that …
Got a statement from CareNow in December for a visit I had 8 months prior. Went to the payment website on the statement, and it showed balance owed as zero. I called the 800 number on the statement. The person pulled my account but said …
If I could give 0 stars I would.
I came into the Fort Worth office off of east chase. There was not one single individual waiting to be seen. I was there for at least 2 hours in extreme pain. I …
Good price
Very nice staff.
Horrible cold people who LIE!!!
no one answered at the door during office hour
Would like to say the called us back today and rectified the situation so I am happy
Very very bad stay away from r Avneet Gill. Unprofessional bad bed Manor.
Do NOT trust this company…
Rude and inconvienced that i was there.
Dr. Chou was a great Doctor. The whole experience was extremely great.
I appreciate the time & care they took with me. I was physically examined most doctors don’t even touch you.
At the Preston Rd, N Dallas location: Quick service, smooth operations, everyone was kind, doctor was excellent and nice about it!
Place is a joke, went in for a pre employment drug screen and over an hour I sat there waiting to pee.
K Laggoner hit the nail on the head, wow i second everything that review says and i would only add that when they want people fired they band together and create either lies or gather inaccurate information outside of working hours/use what …
$211 bill for allergies. Told me with my insurance I didn’t owe anything when I checked in. A month later the $211 bill was sent to me.
No one is ever available to answer any calls.
Excellent experience. I checked in on-line, when I got there I was given a PIN number and was easily able to complete the paperwork on my phone. The wait time was acceptable and the staff was very good.
We told the m at the time of service our Insurance does auto reimbursement for our portion. The offices said they can’t see him without us making a payment. On 2/1, I was told they see both the payments but couldn’t reimburse us yet. 2/10 …
This place is DISHONEST!! They charged my bf 160.00 and never even saw him. He waited for over 2 hours and a nurse or doctor never showed their face but they want paid 160.00. What?? For sitting in a room!! Terrible terrible place!! Avoid it!!!
Getting really bad. I have been called in after checking and waiting over an hour now. And the young girls behind the desk sit and gripe about customers. Sad since we choose to come here. And the reason you have jobs.
at first It was a good visit. till my bill came and they charge for giving a shot. ? I dont recall this before. I feel they should tell you the charge up front tje charge was.more than the injection…I will neverever ever go back. Everyone …
Very terrible facility. It is inefficient; the staff is inept; no one takes responsibility for what they are supposed to do; and they generally do not care about their patients. If you have any options definitely stay away from CareNow and all of its affiliations.
There needs to be a zero star because that’s how I rate them.. they couldn’t care less if you lived or died. Seen 2 different providers there and when asked my symptoms they just brushed me off and acted like they didn’t exist. If you need …
Two thumbs up to Myya, Hamila, and Josh at CareNow Urgent Care. My boss had to get a last minute Covid test to travel and they were able to get him in and out in record time. Thank you!
Visited location in Littleton, Colorado to secure Covid test. Entire staff was friendly and efficient; from front desk, medical assistant, tech assistant and practitioner. Received call within 5 days of result!
I’ve been going to Care Now for several years & really liked the web check in. Never sat in lobby more than 5-10 min. Not sure what’s happening but Iwaited for over an hour to see doctor, as did my husband a few weeks ago. We’ll be considering other options in the future.
We have been waiting over a month for post accident drug screen results for some of our employees. These poor people can’t work for us until the results come back and the one person the operator keeps transferring me to never returns calls.
This company lacks presence in this decade. They consistently rely on the “old” way of doing things when that obviously doesn’t work given that their turn over rate is through the roof. Their pay isn’t competitive, it takes too long to on …
Nice receptionist made appt online..then felt cast aside as walk in with upfront money got in ahead of me had to wait over 50 minutes to be seen then vocolaized my displeasure and dr looked at me as if was he didn’t know what to.do. I had an appt with covid 19 symptoms. Very very upset
Got a 700 dollar bill for a Covid test and when I called them they seriously hung up on my wife twice and refused to tell us what we was exactly charged for even though we supplied our social. They are completely disrespectful and I’m …
This is their corporate office location. You can’t get information for your records prior to 2019 at the clinic. I waited 55 minutes for them to answer the phone, then got a snotty response that I have to fill out a form on my email, submit …
Horrible place to take care of business. I came for a drug test and waited over 2 hours and still was not called. There were not that many people in the waiting area so I couldn’t understand the wait. I would never recommend this cartoon …
forget the headache and seek professional quality medical treatment elsewhere, you won’t find it here. first the wait times are long even with web check in…. If you find yourself in a room, they probably forgot you were even there. If you …
UPDATE: the receptionist working today, Kimberly, has taken care of the prescription issue, thank you. Still, this prescription issue should not be an issue at all. Refill requests from pharmacy should be taken care of as well. Get these …
One of the worst ran facilities I have ever been in!! I came in about 145 pm to get a dot physical. They told me it would be hour and a half to see me, I was totally fine with that, went hot something to eat and came back and waited …
Went for work related accident, had to do a drug screen, told them I was ready to screen ASAP but was left to wait in the lobby for almost 40 minutes about to wet myself. …
I can not say enough wonderful things about Dr. Seth Miller at CareNow in South Austin.
I had a severe bike injury, crashing to a stop, flying over my handlebars, and …
I had a great experience at this location at the time of my COVID testing. I was so scare!!!! When I got there I was screened over the phone by Carol. She was so Profesional and nice. She asked me all the routine questions and she made me …
Wow what a liberal company, you don’t even deserve one star. Go into one of your facilities in excruciating pain am told we can’t help you COVID testing comes first. Ok if someone has Symptoms I get it but just getting tested just because …
Today I utilized the online check in procedure in my local Care Now in Cedar Hill, TX. They initially told me it would be around two hours. I said fine. When that approximate time had lapsed I received a call saying they were ready for me – …
Not sure why CareNow made the decision to go back to paper. My web checkin used to be smooth, the company already had my insurance details. The company must be trying to save a buck because now I have to fill out paperwork when I go into …
It was the worst. Took my son to get checked out they told my it was a sinus issue and that they were going to send the prescription to my pharmacy that was at 2:30. I ran some errands and I go to my pharmacy at 6:30 you would assume it’s …
Best UC I have ever been to! Z the lady behind the desk deserves more than 5 Stars! She was so helping and nice! My Doctor I saw DR. Gonzalez was amazing! I was at ease as soon as she came in to see me- Great Doctor! Very clean- no waiting- any questions were answered right away and very helpful- I would recommend this place to EVERYONE
This place is absolutely awful. Never going again or are any of my friends or family. Going once to get a simple covid test somehow turned into a $700 bill after I was promised at the counter there would be no charge with the type of …
GreenValley – Henderson, NV Care Now Location:
I have never experienced such disrespect from a healthcare facility before. My …
My husband came here in November and got a Covid and flu test which my insurance fully covers both. We were sent a $600 bill and I called and told them my insurance covered it, and there must be a mistake. I was told they were taking care …
Staff members told me I needed a A1C test. So they could complete my DOT medical. And it would not be included in the DOT physical. The test would take a week to come back. Or I could hey one somewhere else and bring it back and they would …
The location on Midway and I -635 is horrible; unprofessional and dishonest. I waited hours to be seen, just to be given false information. This wasted time and money, for something that could have been easily handled. The staff members …
I strongly would not recommend this place. My son who is on our insurance went yesterday to get a covid test. after being pushed back 2 hours from his check in time, they charged us $584 which through our insurance is FREE. when asked they …
The location at 5405 Cooper Arlington TX is very unprofessional. They had me on hole for 45 minutes before I decided to hang up. The front office helper Angel is no Angel at all. She hung up in my face. She told me me *whatever*. I am a Veteran and was treated like trash. I will recommend that the VA never use your services.
The Thousand Oaks clinic is the most unprofessional, unethical, improper, unqualified clinic I have experienced in the 29 years I have been in health care. I was sent by my new employer to Care Now to complete a drug screen with a 24 hour …
I was treating in an absolutley disgusting manner by Dr. Christian KusiMensah. He completely disregards his pateint concerns and should not be practicing medicine. He does not listen or even try. I have been going here for the past 15 years …
So far I’ve been here an hour and signed in and did forms online. Everyone at the front desk is around at the center desk chatting and laughing. They have turned away 2 people and have two hours before closing time. Sad that people feel as if they can treat people like that. If we didn’t need the care we would’ve stayed home.
The Rockwall office is very unprofessional and rude. I was told I had a past due balance from. 2 years ago I knew nothing about and they refused to see my sick son until I paid it. Then I asked the MA how much the bill would be for that …
Got a statement from CareNow in December for a visit I had 8 months prior. Went to the payment website on the statement, and it showed balance owed as zero. I called the 800 number on the statement. The person pulled my account but said …
If I could give 0 stars I would.
I came into the Fort Worth office off of east chase. There was not one single individual waiting to be seen. I was there for at least 2 hours in extreme pain. I …