Fast, convenient, and affordable urgent care in New England you can trust with your family’s health needs. CareWell Urgent Care is open every day of the week with extended hours.
| Friday | 8AM to 8PM |
| Saturday | 8AM to 8PM |
| Sunday | 8AM to 8PM |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
535 Centerville Rd, Warwick, RI 02886
I was asked by my employer to get a Covid-19 test, and this clinic offered rapid testing. One of the on-duty physicians, osteopath Dr. David Coia, displayed great assertiveness by diagnosing a joint problem that I’d been having, as well as reporting my negative Covid-19 test results. The entire experience was first rate!
This was a surprisingly easy visit. The registration process was painless, after being candid the tablet instead of a form. In less than five minutes all the information required for the visit was input into an iPad. There was no waiting …
The staff is kind and very calming. They all seem like they enjoy their jobs. The facility is clean and they are pretty quick to get to patients and provide results.
Absolutely love Carewell. From the reception to the nursing to doctors was a easy fast experience for my 9 year old son. I made a appointment online which states time may be altered due to walk ins, which is acceptable, so I arrived with my …
I’ve visited Carewell twice, both times the medical care was very very good. The staff is caring and very thorough. Scott, NP and Mike are great. I’ll definitely use Carewell again.
Great care and service. They performed x-rays of my knees, and provided crutches and a knee brace.
Unfortunately, they failed to bill the correct medical insurer for the $90 knee …
I went in for my son today due to ear infection. Aaron was my nurse. She is truly amazing and such a people person. She made sure that my visit was quick because I had a newborn at home. You guys are very lucky to have her.
Was traveling through RI on a camping trip. I had a swollen foot from my heavy dog who had stood on it. CareWell was very clean, efficient and professional. I had X-rays on site and was fitted with a boot. Overall experience with this place was very good!
Excellent system in Covid testing! From the front desk, tester then the nurse practitioner each one was extremely kind and genuine! Especially considering the circumstances way a pleasant experience.
My experience was very good. Everyone was pleasant. You do have to wait but you get your results in 15 minutes. It was very clean and sanitized. I was happy with my results also.
I got there at 7:30 am for a rapid COVID test, and I didn’t get home until nearly 4:30 pm. …
Impressed with the CareWell practice’s organization and efficiency while my wife and I had COVID tests and the speed of the results . The staff members we saw were professional and polite and wore their protective wear according to CDC recommendations
I was very impressed and pleased with the cleanliness of the facility. The staff were all very pleasant, welcoming and professional. I left feeling like I was well on my way to better health. I had bronchitis.
Had to get stitches in my thumb, only about 15 minutes waiting for me to see a doctor. Nothing written they use tablets for check in, very convenient and easy to use one handed. …
Great experience even though I had a little bit of a long wait. They are busy but made it all happen efficiently and effectively. Very clean and decorated office w professional and courteous faculty. Will return as soon as I break some more bones
Wait time was minimal, and the doctor was such a sweet heart. The nurse was really kind, and easy to speak with. They have a TV in the room, which kept my boyfriend occupied the whole time 🙂 I will definitely go back!
Update to my previous review. Tonight I had to rush my daughter here to treat an asthma attack. Once again, the Carewell team did an amazing job. They were professional, attentive, and kind. Thank you to the staff. You are everyday …
This place is a joke. Showed up at 4 on a Friday expecting a long wait for a COVID test. Instead waited 2 and a half hours in the parking lot along with around 8 other patients to be told they were closed for the day when they advertise …
Kind and personable service, reasonable wait. Review would be better, but was prescribed antibiotics that were an allergy concern, even though I disclosed the allergy, meaning I then had to wait at the pharmacy, feeling ill, while they sorted it out.
First time using Carewell. Great staff professional and compassionate..no wait time…Spotless facility…
We had a wonderful experience here with our 3 year old. We saw good reviews and drove the extra distance from Newport since there are not great reviews on the places in and around Newport. They were kind, attentive, and called us to check …
The wait was not long before I got taken into a room. Then the wait was not long for the nurse to come in and ask me some questions to find out why I was there as well as take my vitals. Then again it was not a long wait to see a doctor. I …
I waited for over 2 hours there. No one ever came on to inform me I would be waiting that long. Staff was not particularly friendly. Physician was ok, but told me my xray results would be in the next day. I called midday the next day only …
The medical team here is fantastic. The only reason I gave four stars instead of five is because of the wait time. I think a few more doctors there would help the group there see patients in a better time frame…but, the service was great and I will definitely return if I need same say care for me or my children again. 🙂
Courteous, friendly, highly professional. Great experience.
Excellent Care here and rapid but not rushed service no matter what the amount of patients they have in waiting. Went twice in a week, one for my son and second time for myself. Both times I felt we were well taking care of by physicians and staff.
Every time I’ve gone to CareWell, I have been received warmly and treated professionally. And because of inconvenient illnesses and bad timing, I’ve been to CareWell several times. …
Went in yesterday – didn’t really have a great experience – Visit felt kind of generic / didn’t feel I was heard – woke up the next day feeling worse so I gave a call and spoke with the PA Bethany and she advised I come back for a …
The wait is the only thing I didn’t really like about this place. Especially because I showed up when they opened and there was maybe one person ahead of me and I still waited an hour to see the doctor. On the other hand the doctor was very nice and was able give me the proper medication I needed.
Not a bad wait…However someone did leave and was told they would fit them back in once they returned. I one time made this request and was told I would be put at the bottom of the list. I understand, but should be consistent with this. Young lady out front was friendly, nurse and doctor were great.
Went for a follow up visit only to hear staff laughing about my condition and how the PA (you don’t see an actual MD) on my first visit made a bad treatment plan. Completely unprofessional and unreal that multiple staff members would joke and laugh about a patient in the common area for waiting room & exam room patients to hear.
I completed an online request for an appointment since there is no other way to make one. However, the time ran out before I could finish and I could not tell when I hit submit if it went through. I called and waited and when I spoke to a …
Personable, professional and competent. When you’re in need, I highly recommend CareWell. I use the Warwick office on Centerville Road, the staff is great! Your wait is usually short, and care is thorough and comprehensive. They really do “care” well.
Great experience, staff and doctors had great bedside manner. Quick and painless visit.
I waited for 5 hours. I had to wait in my car for 4 hours. I called twice, thinking I was calling inside of the building, but it was just to a call center off location. I asked about wait times and was told “they’ll call you soon”. Once I …
I recently went to Carewell with my friend who had sprained his ankle and the staff was excellent. The front desk girl was very helpful and the nurses were very prompt and friendly. I have been to many urgent cares in the past but this one was by far the best.
Kudos
Doctor Kelley was phenominal. I’m so grateful for her kindness and care. They had a great staff! I was in and out, I’d highly suggest this urgent care. It’s the best I’ve ever been to, hands down. I live in Connecticut and this was astronomically better than any other one I’ve ever needed to go to. Thank you so much!
Thus facility is wonderful! Staff are welcoming and courteous. I made an appt for 4:30. I was seen within 5 minutes I was there for only 25 min total. My scripts were e-scripted to my pharmacy and ready within a half hour of me leaving my appt. Less than an hour and I’m on my way to Wellness!! Thank you Well Care!!
This is a great place,
Updated facility, welcoming staff and very short wait time. The staff made me feel comfortable and I felt like a person and not an animal being talked down to …
As a disabled veteran with medical training and background, it was disheartening to enter this “place of healing” to be barraged with ignorance, entitlement, and pure unprofessional behavior by the X-ray technician they had filling in for a …
I had a fine experience in the office. I am BEYOND ANGRY because my 5 year old son’s prescription wasn’t called in to the pharmacy!!! I was told we were all set, and we could go pick up the medicine on our way home. I get there and they had …
I’ve brought my son here twice in the last month, once for an ear infection and this last time for a cold/cough/congestion issue. He’s almost two and very shy and agitated by new people.. the nurses and doctors here have great attitudes and …
Staff and doctors were all very pleasant. I was in and out of there in less than 45 minutes so the wait time was minimal. Though they didn’t seem to be busy they clearly keep everything moving in order to cut the wait time. Would highly recommend if you can’t make it to your own doctor!
Honestly the best urgent care facility I have ever went to. I went here because my roommate told me I was able to make an appointment online, which is much better than possibly waiting hours at a clinic. Every staff member was helpful and …
I have never been in a cleaner, friendlier or faster urgent care. I feel like I am in a high end hotel (not a doctors office) they just apologized for having me wait 5 minutes. Never going anywhere else. Staff and doctor are all very knowledgeable and courteous.
I went to CareWell Urgent Care because it is the only place in RI, other than for Pawtucket and Central Falls residents, where the rapid COVID test is done. The governor, who I believe is either misinformed or not telling us the entire …
Staff was nice and even though I was late to appointment, they still took me in. I was in a room 10 minutes after i had arrived. Just took abit of time as they verified my insurance info. They took care of me and I was out in no time. Definitely recommend this place to anyone when you can’t see your regular doctor.
Do NOT go here if you need covid test. Waited 3 hours to get my son and myself tested and they still had no idea how much longer the wait was going to be. They should have a nurse that only does covid tests. There’s no reason to wait 3 hours for a nose swab!
Very courteous and listened well
NPA Scott was really good and took time to answer questions and explain meds and follow up plan …
I made an offer line appointment and received a prompt reply with a time of appointment the same day. I had a short wait and was first seen by a nurse and then a PA. I was impressed with the care I received and would use this care facility again.
I couldn’t have been any more satisfied with my visit to this urgent care facility. The staff and Dr.’s are very attentive and caring, not to mention thorough with their assessment of your situation. I was very pleased with the care I received.
Completely confusing COVID test set up. The clinic posts no information about process or wait times, and then front desk receptionists are annoyed when patients ask questions. Arrived at 8a, still waiting at 2p. …
Carewell Corporate and Google have incorrect info about this place especially regarding Covid testing, also, they don’t check messages from their answering service so don’t bother leaving one. I’m hopeful I’ll get tested at some point …
The wait wasn’t too bad and the front desk staff were pleasant as well as the MA, but the PA that treated me was clearly in a rush, was not personable, and didn’t spend more than 4 minutes with me. She was quick to send me home with prescriptions to treat the symptoms but not the problem. I will not come back.
Our visit today to CareWell Urgent Care was quick , efficient and professional. What more can you ask for in an urgent care? Minimal wait,exceptional staffing and very clean on top of everything else. Highly recommend if the need arises.
I went because I strained my back moving furniture and was in a lot of pain having muscle spasms. I was seen very quickly within 10 minutes of entering. The medical professionals were very nice thorough and took mercy on me prescribing a …
This place was great. The staff was super knowledgeable and friendly. Walked in and was seen in less then 15-20 minutes.
The treatment I received at CareWell Urgent Care was excellent. Very professional and comfortable setting. The doctor I saw was very helpful and gave me excellent care. Next time I am not feeling well I will be going back to CareWell. Thank you to everyone there.
Very friendly clean and fast service!
My appointment was for 11:40. At 1:30 I left without being seen. Never again. The least they could have done was to come in the room and tell me they were running late, an estimate of how much longer would have been nice.
All the staff were nice and helpful. Very professional and clean facility. Knowledgeable PA and assistant made a medical assessment quickly. I was in and out in an hour. Would recommend.
The waiting room was packed! They still did their best to move people through as quickly as possible. Very nice, pleasant staff. …
Walk in testing is not walk in. Must be registered between 12 midnight and approx 12:20 or you wont get a slot. There is no order or info given after you register online. There is no first come first served OR appointments You are expected …
I have never felt so validated. Originally I didn’t want to go to any urgent care due to the fact im used to doctors dismissing me. But from the moment I stepped in there, I was taken very seriously and with respect. I am a young woman and …
Very cheery and helpful staff. I was in out about 2 hrs for a head lacerations. The NP who stapled me up was very nice, Smiley and competent. Only downside was painkillers she prescribed were not effective. I would recommend going there vs the craziness at the hospitals.
The staff was very pleasant. The biggest issue was that there were no accommodations made for the elderly. Rather my 89 mother-in-law was forced to wait 3+hours. If the elderly have accommodations at the grocery store they should have them for COVID testing
Both my son and I were seen quickly. P.A. listened to both of our histories of colds and sinus infections. She was knowledgeable and treated us with care. Wasn’t quick to prescribe antibiotics for my son but prescribed an alternative way to help. Very happy and we are both feeling better.
Very kind, caring, and compassionate staff.
Was in and out super quick. Staff were friendly and really helpful!
I went for the first time on a Saturday morning, the staff was friendly and Doctor Murphy was extremely nice, she took very good care of me. The best thing was I was in and out within an hour. Also the place is spotless, and the rooms have a t.v.. I’m glad I went there I’m feeling much better already, I’ll definitely go back again.
I went in after suffering extreme back pain for several days. The staff was timely and made me feel very comfortable. I am not a regular Urgent Care user but would not hesitate to go again if needed.
I have been once. Very nice and caring staff. Received a follow up call to see how i was doing. I went there again today for earache and dental pain and i was in and out within 20 mins. Very friendly staff and nurse practitioner great.
Great place! Staff is always pleasant and professional! Doctors and NPs take the time to listen and explain!
The only thing about this visit that I was surprised by was the choice of show …
I visited the Care Well location in a Warwick today. I sat in the exam room for almost three hours before I was seen by the doctor. They were severely understaffed with only one doctor. This is not right! I hope that the corporate …
When arriving I had to wait 1 hour for them to get my insurance cards, after waiting an hour they sent me back to my car to wait for a phone call, 30 mins later I was able to go into a room. I just wanted to get a covid test, when I got …
I was in and out so quickly!
The staff was friendly and I was diagnosed and on my way to the pharmacy within a hour. …
Prompt and correct courteous service. The staff there is amazingly pleasant. I went in for terrible head, ear and throat ache and was out in a matter of minutes! No wait, very clean facility. I would recommend everyone go to THIS surgery care when in need.
Always a pleasure to visit CareWell Urgent care, only of course if the care is needed! Never a long wait it seems, even when they are busy. Had a nice and quick experience there last night (12/28/18) with Dr. Stefanie L. Delaney, a lovely girl who did a great job with my eye AND my sinus infection. Thanks very much, CareWell!!
I generally have a positive experience here. The people are semi-friendly and the place is always very clean. I went today to be seen for an ear infection. My only day off this week and thus the only time I had free. I got there at 8:30 …
Upon walking in, I was immediately impressed by the cleanliness and overall appearance of CareWell. In addition, the staff was helpful and caring. However, the thing that impressed me most was the fact that the wait time was much shorter than at other urgent care centers. I would definitely recommend CareWell to others.
This is my second visit to this office the front desk people are very nice the waiting room is clean and the wait isn’t long.. when brought into a room they are very clean …. and the physician on Kathleen Parker is a sweetheart she …
Clinic is clean. The provider was energetic and took care of my need. I will definitely go back again and highly recommend it.However, the front desk staff was not friendly she would definitely benefit from additional training on respecting patients
My son and I went in to Urgent Care in Warwick, to get a wellness check and to get tested for strep throat, as my daughter has tested false negative twice for it now… …
Visited here with my 10 year old son for a hand burn. The staff was very friendly, compassionate, & knowledgeable. They also took the extra time to show us how to properly care for the burn. Fantastic team here!!!
We went there today for our son who had injured his foot. The wait time was long but I think that is to be expected for a walk in on the weekends. The 1 star does not reflect that or most of the staff here, but just one doctor at the place …
Confusing check-in and registration process resulted in going from second in line to waiting over an hour because everyone behind me was able to take a picture of the QR code and jump in front of me. Aside from that, the person who checked my vitals and then the Physician’s Assistant was very courteous and helpful.
Went here because my daughter had sore throat and high fever. Was a holiday weekend so I’m sure it was more busy than usual but the wait was insane! Waited over two hours in the waiting room and then another hour inside the office. Tested …
Went in on short notice, registered via a tablet, saw nurse and doctor within 10-15 minutes. I thought I had a bad cold but it was much worst and the team did a great job in diagnosing the issues and prescribing a wellness plan. They called two days later to follow up. Well done. They also took my insurance.
The nurses and doctors were very nice and answered all of my questions. They were very thorough and cleaned all the items after using them. One thing that was awful was how they had people sign up for a Covid test with a q r code. People …
Everyone I met here was very nice, and helpful. Also helpful was that I could book an appointment time online. The PA I saw was thorough, and gave me some gentle exercises to ease my shoulder pain, along with a referral for follow-up. The …
Everything was perfect. Cleanliness. Courtesy and professionalism of staff. Rapid results of testing. Only issue was long wait. Could not pre-register on line. But I would rather wait 4-5 hours and get a rapid result than make an appointment, get in quickly, and wait two weeks for the result.
Receptionist was very polite, waiting time is never an issue. Patients are in and out as efficiently as possible. Nurses and doctors are very pleasant and thorough. Overall a very good experience. Will definitely visit this location whenever needed.
First review 2018: Took a long time to get into a room and once there it took even longer before NP came in. It would be nice to have been given some indication on how long it would take to see someone. …
They were quick to get to me but took time with my diagnosis
I went for a COVID test because I was exposed to someone who tested positive and would be seeing family due to a death. I was told it would be about 2 hours until I got tested. 3 hours later I went in to ask why I hadn’t been tested and I …
Although the health care professionals were knowledgeable and polite, the WAIT WAS RIDICULOUS. I arrived at 8:15 (opens at 8) and registered using the COVID protocols which includes a scan link from your car. The receptionist told me it …
Was very quick and polite staff. The waiting room was full, I was in an exam room in 30 minuets. Out of the office in 1 hr and 15 minuets, even with strep and flu test and two X-rays. Their hours are great. Most closed before 4 on Sundays, they stay open till 8.
The care you receive is amazing and the staff that you deal with in the back such as nurses and doctors are phenomenal. The front desk staff are unpleasant and miserable. This facility needs to get more approachable front desk workers. …
Erin, my nurse, was GREAT. Personable, knowledgeable, and made the long wait tolerable. The receptionist was really nice too. Had the worst poison ivy in my life. Only saw the Dr. for half a second, but I wasn’t dying so didn’t really expect anything more.
Tasha was kind, efficient, and professional. It is understandably a very difficult time with all of the COVID testing but she made the process a little easier. The doctor was also AMAZING. It is never said enough how much their hard work is appreciated.
We’ve been there a few times. Great doctors , receptionist pleasant and very clean. Would’ve given them 5 stars but was denied service for my autistic son today because i don’t have a credit card. So just a heads up if you have no credit card don’t waste your time. Sad days we live in.
I had a 12:10 appointment. I waited in the waiting room for 45 minutes before they brought me in an examining room. I waited in there for 1 hour and 15 minutes. Someone actually came barging in the room to get something and was startled …
I went in with symptoms of bronchitis and could not have felt better taken care of by the staff. Everyone was friendly, and did their best to make me comfortable. Sheila, who examined me, could not have been more kind. She was very …
I was a new patient today. After 10 days of feeling sick I walked in. They are very nice and I like the up to date equipment, I filled all my information on a tablet rather than flipping paper pages. They got me in and out within an hour or …
courteous and professional. took care of me quickly. Was unable to register with my international address and phone. Had to make up a local one.
I come here sometimes twice a week for covid tests for work. I have no choice. One of the women at the counter was incredibly rude to me for asking what number in line i was. I dont think its unreasonable to wonder how long it’d take …
They need to make their covid testing policies more transparent on their website. I got in line using the QR at midnight, the only reason I knew to do that was because a friend had gone before and told me about it. When I arrived at 7:30 …
I was greeted by a lovely young lady who assisted me with signing in. Shortly after I was escorted to a room. The assistant was kind and listened to what I had to say. A few minutes later the PA came in. The process was quicker than I’ve …
Very long await time with few patients. (2 hours) Apparently there was only one provider working. Receptionist was very polite. Dr Coia seemed very genuine and concerned about my well being. I was in from out of town and leaving the country at 11 pm that night.
First time, day after Christmas, called said it was a half hour wait, we went and waited more than 2 hours, because you can post an appointment on line, (which I didn’t know and don’t believe that a walk in urgent care facility should have …
My son and I went for a covid test. Our results were negative which was great. Waiting for results wasn’t so great. We arrived at 3pm had our tests done at 615pm and we were told by the nurse it will take 20 minutes for the results and they …
The staff at Care Well was amazing. They were fast and caring and efficient. I was in and out in an hour and the level of care went above and beyond that expected. I’m so grateful there are people like them who still care about patients and treat them with the care they deserve.
My daughter fell and needed to be seen for a cut. Called ahead and was told to come in before 8pm and we would be seen. We arrived 20 minutes after the call at 5:45pm and was turned away because they were at capacity. Thanks for the unnecessary drive with a screaming toddler.
No Communication at all. Sign up for an appointment at 8am. Tell you its going to be 2 hours. Ok fine. I leave get home 1030 comes around. They call to come in pay for the test also ok. Then they tell you soon. Waitied for more than an hour …
Nurse Erin was great! Excellent bedside manner and super friendly but professional. Whole staff was polite and the building was clean and very welcoming. I had almost no wait at all. Obviously no one likes having to go to clinics or walk ins but this one was great
Very professional, caring and quick. I was very impressed with my sons care here when we brought him. We couldn’t find anywhere for a covid test and this was the only place and it was easy and they examined him too, didn’t just give him a covid test and send him on his way. Highly recommended this place I was very happy!!!
Booked my appointment on line. Didnt wait to long to get into the room but once I did, I waited an hour and a half to get my results from the “rapid strep test”. …
Very friendly and professional staff. They were great when treating my son with a terrible asthmatic condition. They took time to explain everything they were doing directly to him. They were gentle and kind when testing him for the flu …
Fast, friendly, modern, professional…what more could you ask for? I’ll never go anywhere else again for minor concerns. Goodbye ER, Hello Care well!!
*Edit* It’s 2022 and there’s been a change in staff, but they are still the best. Efficient, friendly, and helpful. They are my go to for my son and I for minor problems.
I’ve brought my kids here several times in recent years, but this was my first visit with myself as the patient. Every member of the staff was professional, knowledgeable and friendly. The wait to be seen was not excessive and they’ve done …
Worst place to go for a Covid test. They made my 88 year old mother who has stage 4 cancer wait 3 hours for a rapid test. She has very good medical coverage but still charged her $160 for the test. They wouldn’t allow her 26 year old …
Most of the staff was nice. 4.5 hrs from registration till I left was crazy wait. I gave lower rating for wait time and issue with prescription. I called at 430 PM when I realized issue with meds given and its 11 PM and never received a call back.
Staff was educated and helpful. Friendly and hard working. Went for a Covid test after being away. Glad they have rapid testing. Was a long wait but worth it. Was registered at 5:20 for my results by 8 pm. There were a lot of others Tuesday night besides myself doing the same.
My family has been going here for years .With 3 teenagers who are frequently sick or injured it has become our second home. We love the doctors and nurses here and even the office staff are friendly and welcoming. The care is thorough and …
I went for an eye injury The Doctor was very thorough and had an exceptional bed side manner. The staff was excellent also. They even called me two days later to see how I was feeling. Highly recommend.
I am very happy with the overall visit. I was in and out of my appointment within an hour! Everyone was super friendly and the Doctor was very helpful and knowledgeable. She was able to give me a referral for my issue. I appreciate how quickly I was diagnosed and able to leave. I honestly would not go anywhere else, thank you!
I arrived at this urgent care 20 minutes before they close. The entire process was organized and efficient. I never waited more than five minutes at each stage.. being admitted into a room, being seen by the nurse, being seen by the PA, …
I usually use this location for any non-emergency medical needs when I can’t get in to see my primary care physician. This last time I came in they provided me with great service more importantly 2 days later they called to see how I was …
Best walk in I have ever been to. Was able to schedule an appointment on their website. Arrived at my scheduled time, no two hour wait. They took me in right away, even seen by a doctor almost immediately. Place was super clean and modern. …
Super efficient and friendly staff throughout the facility. Very personable. Listened to my concerns and answered all questions. Compared to other urgent care places the wait time was also superior. Not that I look forward to urgent care visits, but I will certainly return here the next time such a need arises.
Very nice staff. I brought my 10 month old and 2 year old in and the staff was very helpful and considerate. Wait time was about 30-45 mins even with a pretty full waiting room and the doctor saw my kids right away once we entered the patient room. I would defiantly recommend them.
I tried to get an appointment online but there were non available. So naturally there was a Long wait, but that is no ones fault! Both the nurse (I don’t recall her first name) and the nurse practitioner (Mary P. ) were very attentive and …
Money Scheme? I arrived at 630am and there was a line already. (Mind you they open at 8am). I register quick on my phone and here I am sitting at the parking lot at 11:24am… at first the front desk told me 20 people were in front of me ( …
This was a very professional and friendly experience. I came in for a suspected strep throat infection and felt complete confidence in the nurse practitioner and the doctor. Both of them listened to me carefully and took my medical history …
It was nice because I was in and out of the urgent care in less than a half hour and the facility itself was clean and very new and nice looking. However, the quality of care wasn’t great. The nurse nor the doctor introduced themselves to …
Awful customer service! My daughter was hurt at a soccer game. Called the urgent care on the way to make sure they were taking patients and I was told yes. I was 10 mins away and when I arrived I was turned away with a daughter who was in …
If I could leave half of a star I would. This place is horrendous. I work in healthcare and understand crazy wait times, that’s not what this is about. When I was treated at the facility I was appalled by they condition of the patient …
Very bad system to schedule an appointment for COVID testing. I have been trying to get tested for two days, even though I am symptomatic. The first time, I registered right before they opened, so I understand why they did not fit me in. …
My most recent experience with this place will be my last. I called the number to this location under the belief I was speaking to someone here in Warwick. …
I had a ear block due to wax. I was out in an hour overall with the wait time..No complaints…yet to receive my bill. Just make sure the front desk enters your information right…she got my address and my last name entered incorrectly.
In order to be put on a waitlist, you have to scan a QR code that they post outside. I scanned my barcode at midnight and arrived on site in my car at 6am. At 8am I called to see where I stood in line and was told an hour to an hour and a …
Medical staff was excellent – professional, efficient, empathetic, and courteous. With Covid, tough to get an appointment and long wait times for testing, but was glad to be seen. Front desk staff did the best they could under the circumstances to keep things orderly and pleasant.
I have been using care well in past years for many reasons. Its easy and convenient to access and the wait time is minimal , So much better than hospital ER. The staff are friendly, helpful and efficient from the minute you walk in. Drs are knowledgeable and have continually met all of my healthcare needs.
This is the second time that I have used CareWell instead of the emergency room and both times I have been pleased with the service. Late in the evening on a Sunday I was able to get in with a reasonable wait time. The attending that saw …
The best urgent care experience I have ever had. Extremely up to date.
Every single person from the front desk to the doctor was kind and welcoming. The doctor was timely but also super supportive and reassuring.
Keep it up. Amazing work.
First time patient at CareWell Urgent Care Warwick and it was a very positive visit. Check-in was quick & easy and wait to see a doctor was approx. 10 min. All of the staff that I dealt with were professional and friendly. I would not hesitate to recommend this facility for urgent care.
When I first walked in I wasn’t too thrilled with the greeting from the receptionist. I let it go, wasn’t worth it. I was in pain and needed to find out why. The rest of the visit went really well with the staff; very pleasant. When I …
I received excellent care from the time I checked in until the time I was discharged. Friendly staff. Wait time was approximately 10 minutes in the waiting area. Once I was walked into the examining room a nurse came in to take my vitals. …
My experience at Carewell Urgent Care Center at Warwick, RI was excellent relative to what the staff there is experiencing with influx of patients due to COVID-19 testing. Despite having to waiting 7 hours on day 1 and being rescheduled …
I’ve been to the Warwick Location twice and the front desk staff has always been really helpful and kind even though you can tell it’s a stressful job. The providers that I have seen have been efficient and professional and very helpful.
Great experience. Friendly staff. Professional.
Had to get into to see the doctor today had a problem that I felt needed attention quick. I called my primary doctor at anchor medical in Warwick only to be on hold from 9:30 till 1:00 in the afternoon countless attempts to try being put on …
Best walk-in place I’ve ever been. They are super friendly & helpful. I had to go because of work (not covid related) to get a return to work note. I would recommend this place to everyone.
Went there for a rapid Covid test for work. Receptionist was friendly, caring and informative. Process was quick and easy. In and out within the hour with 4 people ahead of me.
The process was a little tough, as I did not know you had to register before going there. Other than that everything was great, the kindness and keeping people apart was well done. I appreciate the health care workers for there hard work …
I absolutely had the best experience here. They are very clean. The staff is wonderful and Janet the nurse was so helpful.
Our son had an ear infection and we were easily able to schedule an appointment online. We were seen right on time and received such friendly, knowledgeable care. We were seen quite efficiently compared to other urgent cares we have been to …
I really liked coming here. It was nice, but not like over the top fancy. The care was great. They apologized about the wait when I was in and out of there in a little over an hour for stiches. I even liked the registration app on the iPad. …
If half a star was possible I would rate it that. I called for a covid test, was told I had to go online. Went online to see a “Walk-in Only” screen. second time calling back. Whoever answered the phone while I was on hold immediately hung …
Do not go here! Fiance had strep throat and was there over 2 hours for something so simple! A trip to the hospital would’ve been faster. We have lives, sitting in the parking lot for 2 hours just to get antibiotics is ridiculous. They need to get it together.
My PA, Kayla, was fabulous, very friendly and thorough. However Cate Well as a whole needs improvement. My appointment was at 1:30pm. I was put in a room at 2pm and waited until 3:15pm before Kayla was able to get to me. Care Well if you …
Literally the worst experience of my life. I wish there was an option to get a negative star. I mean usually when you walk into a walk-in and tell the secretary that you can’t breathe, they assist you. I specifically stated I needed a …
Super fast and friendly, even during these stressful times. The girls at the front desk are pleasant and courtesy and always smiling. The attending physician is absolutely thorough and caring. 10/10!
It was a busy night, so I felt the wait time was very reasonable. This is the only walk-in around that’s open on the weekends and later into the evening that I know of. Every single person I ran into was so sweet. Everything was very easy …
Very helpful and friendly staff. I was seen immediately upon arrival and I am confident the diagnosis was accurate. They even gave me a referral for a physical therapist for my condition!
Waiting line was insane (spent 3 hours in the waiting room), medical care was excellent.
the biggest problem for me was that they made me leave credit card on file …
The reviews are right, this place is a fantastic stat care facility. The staff was friendly and helpful and the doctor was very accommodating. There were about 3 people in the waiting area when we arrived and we were seen, assessed, and …
The staff at this urgent care were amazingly kind and patient! I had to wait 4 hours for my test and visit and during that time I saw multiple people walk in and out and I never saw anyone loose their patience! The tech that did my swab was …
Excellent customer service despite large numbers of patients coming through their office. Be prepared to be patient and wait to be contacted for your turn in the office. This is to control patient flow and social distancing. These guys are working hard and deserve kindness and respect.
Linda Ung, PA, was amazing! She listened (which is rather unique nowadays), she addressed all my problems and finally got me on the right antibiotic to combat not only the strep, but the pesky cough that has been lingering for weeks. I wish she also worked at a PCP practice, I would go there in a flash!
The only thing I wish I knew you could sign in online before your visit – I was 2nd to arrive and by the time I finished entering info on my phone – I was 4th – that’s the only issue – everyone was pleasant and wonderful – I would go again if needed – thank you for your service !!
It took all day, we registered around 9 and I was finally tested at 4:45p. It was a Monday and was very busy so I figured it’d take all day. The staff, nurse and PA were fantastic!! Very kind and professional. The wait sucks but it is what it is. Everything else about the visit was great.
I waited for all about 10 minutes in the waiting room. By the time I finished filling out their questionnaire the RN was already calling me back. They were super quick and respectful. I was there for a total of 45 minutes. They called my …
Everyone was extremely kind, professional, and accommodating. They got me in and out quickly. The environment was warm and clean. They had televisions in each room with great shows on to make the visit more enjoyable. My family and I have …
Front desk/customer service experience was great. Nurses here care for the patients with empathy and work ethics look good. Highly recommend for school, and work medical examination. …
We called to make sure that they were accepting walk ins and explained that my husband hurt his ankle, and were assured that they were open. We drive there, but saw no QR code that we had been instructed to scan. The most unfriendly woman …
Even though it was a long drawn out event … scanning the board outside at midnight and getting called several times the next day. I think the ladies manning the front desk did an excellent job! The young woman that administered the test …
From the moment you enter this place, your experience is better than at other urgent care facilities. The waiting room is soothing and comfortable and the staff greets you warmly, without a sense that they are “bothered”. …
I really like coming to this urgent care because it’s usually not a long wait at least, from my personal experience. I went in today and it was busier than usual and it’s probably because of the holidays. I still did not mind waiting. The …
The office was a little small but I received great service from both Staff and Doctor.. I called ahead to schedule an appointment same day, and there was little to no wait time..
Everyone was very nice the only problem. They kept pushing my appointment Down-the-line I can prove it by my son and I both signed up the same time on the cue card. He does not carry my last name they did not know that they got him in for …
Everyone from the person that checked us in to the doctor that we saw, were caring and professional. And the wait wasn’t all that bad. We did not expect this on a weekend with the healthcare staff shortage but pleasantly surprised!
Update: After 2 hours of waiting, used MDLIVE and was seen in 20 mins over video chat and bcbs covered the WHOLE visit. All while waiting to be seen in the parking lot of carewell. …
Doctors and nurses in the back were phenomenal but don’t ask the receptionist a question or she’ll come back with the worst attitude and no respect for the fact not everyone is a superstar with technology. Their QR code doesn’t let you …
I went for a rapid covid-19 test on August 11, 2020. I arrived and checked in at 8:30am and did not get tested until about 6pm! I fully understand the level of stress that has consumed the health care industry so I am not so much bothered …
Tried going online to make an appointment but the website said no appointment due to short staffing, walk-in only. So I went and was told they only take appointments and no walk-in. Yet they let the person in front of me in with out an appointment.. never again
Really good place. Kind and honest. Took good care of me and gave me good, sane advice.
When I arrived I told them I was in pain and dizzy. When registering they tell you they will have you wait in your car and then call you, so I informed them my phone number started with area code 402, not RI 401. I went to my car, received …
Faster than most walk ins and very polite and professional.
I’m new in RI so I didn’t have a primary care doctor yet. One day my eye was bothering me and it looked like I had a sty eye so I wanted to have it checked. I went here and the service was great. A few days later I received an invoice and I …
In and out in less than 1.5 hours. All went really quickly and smoothly and the staff could NOT have been nicer, from reception, the nurse who did the test, and the NP who gave me the results, who then gave me a limited exam to make sure I was okay. Great experience, for something that should have been pretty unpleasant. Well done.
I am so impressed by the quality of care I received. Especially being a healthcare provider myself, it was so apparent that all of the staff here are kind, considerate, compassionate, and so intelligent. They are so timely in the care they …
The entire staff is awesome. I was in pain with a possible ankle break. Even though the front desk staff were slammed with new patients what seemed like every 30 seconds, they provided care to me to keep me comfortable until I could be seen. The Dr, nurse and radiologist were warm and took amazing care of me.
The place was great! The visit was quick and easy. It was the billing department that I had an issue with. I paid my bill months ago and I continue to get emails, letters, and other notifications saying that it wasn’t paid. Couldn’t get …
I’m new to the state and I don’t have a PC, so I came here hoping I could my knee looked at and get my usual prescription since I couldn’t get into a PCs office for another month and they wouldn’t do it. Neither one was a narcotic or …
Four stars because nothing is perfect. The front office staff is very pleasant and professional. The medical staff is also very professional and efficient in that the tests were conducted very quickly. They also went further than necessary …
Will never ever go here again.
Took my daughter with a really bad abdominal pain.
The “Dr” only took 3 mns to say I will send her a prescription of Midol to the …
We don’t live and I became sick with what turned out to be Gerd related but was scary feeling. I am so much better today. They were so nice and so helpful. Everyone from the front desk to the PA were kind and friendly. It was so nice to walk in and get help when so far from home.
When you check in on your phone, there should be a prompt stating you must still go to the desk and check in!!! Waited 2 hours in the car all for them to try telling us we had to wait another 3 hrs with our sick child sitting in the car. …
I went into farewell to get my knee checked, I have been having lots of pain. The doctor that I saw was very helpful.
Very clean! Very kind and attentive staff. I set an appointment so I waited less than fifteen minutes to be taken to a room even though it was busy. I was given prescription and referrals for further care.
Everyone there was extremely kind and accommodating. I would highly recommend to friends and family. Thank you for all your hard work through out the years nurse’s and doctor’s!
Staff is always pleasant, the place is always clean. Doctors listen and staff communicates with pharmacy without issue. Went in today for what turned out to be an ear infection in my son. They had us in and out in 35 minutes, and the …
Unbelievable. The woman in front of me, new patient by the way, gets to be seen with her 3 kids in tow. I however am an ESTABLISHED patient here, they wouldn’t know that because I wasn’t even asked about it but was told I couldnt be seen as …
Check in was quick signing in with the QR code. Staff was great and very pleasant!
Slipped on stairs at home and was able to be seen within a couple of hours when I called for appointment. Front desk was very professional and friendly and the waiting room was comfortable. I was seen by PA and was sent for X-rays. This …
This was my third trip to Urhent Care in 3 weeks for pre-employment services. They are wonderful!!! It is so busy but everyone is professional, courteous and efficient. Shout out to Michelle at the front desk and Mike who had to wrestle …
Very disappointed. Went to CareWell with my daughter to have her wrist/hand looked at tonight and was turned away at 7:35 pm when they close at 8pm. Apparently the secretary at the front desk has the ability to screen pts. so they can get out of work on time.
I have had over 300 stitches in my life. I am no rookie to any ER or walk in. My thumb was essentially blown up like a water balloon by a power washer. We went to Kent where it seemed like a 3rd world country and left as it was a disaster …
I try to only go there when Linda Ung is on duty. She is amazing and completely knows how to handle patient needs. This week I had a terrible experience when getting checked up for poison ivy. The nurse that was onsite didn’t even want …
Made an appointment for 530pm and was seen within the hour of my appointment. Staff was great, courteous and thorough.
Scott took the time to explain the reason behind my symptoms. He was very …
Staff was nice. Wait times were good.
Appreciated the fast service BUT I was shocked when an elderly woman walked in with her head split open and no one moved. I understand she should have gone to the ER but certified nurses are in this facility and not a single one of them …
I have visited Carewell on several different occasions and have always had a good experience. Yesterday’s visit was due to a very private matter and I was treated with the utmost respect and given the best care possible, while being made to …
This was my second time going there. I went because of my back. The receptionist was great and there was no wait time getting into a room. The woman who took my stats was also great. One unfortunate thing was the TV in the room. Too …
My experience with Care Well Urgent Care in Warwick was excellent.
From the receptionist at the desk to the nursing. The PA. Linda Ung was very friendly and caring , did a fine job stitching up my finger. All of the staff …
There were just 2 people in front of me but it took me 2h to get out.
Nice and clean place.
Very nice office staff.They are patient and accomodating.I like going here.
Waited 2.5 hours and was not seen. They close at 7:00pm not 8:00pm on weeknights. …
Had a great experience!!! Im sure it’s different everyday but I was in and out in 45 min!!! The girls at the desk were kind and accommodating. The doctor explained things perfectly I felt very comfortable with her knowledge on my situation. I would absolutly go again if I have too. Hopefully I don’t get hurt again lol
Pleasant front desk experience, nurse taking vitals was very nice.
PA Linda Ung was wonderful , very kind and compassionate and was very helpful in explaining my after care.
I love that the wait wasn’t too long and can get in line virtually in morning
This place was under staffed and completely rude I was first in when they opened and 4 hours later still there plenty of others that came in after me were treated and left but when I asked was told if I don’t like it I can leave. Don’t go here
I have gone to this urgent care multiple times in the last ten years. It’s an urgent care, so you certainly can expect to wait to be seen, but most of my experiences have been more positive than negative. That was not true today. My primary …
My daughter rolled her ankle and it was pretty swollen. We didn’t want to wait hours at Hasbro if we didn’t have to. We got to CareWell about 45 minutes before they closed. They were nothing but accommodating and never made us feel rushed. …
I made an appointment and was seen immediately. The staff is super friendly and made me feel comfortable.
Dr was fine, but at check in, they should tell you that they aren’t a participant in the insurance you present. Instead, everything contained and I just received a bill for $160! And my deductible is met so I wasn’t expecting any copay! Never again!
As a healthcare professional I was very impressed with the cleanliness of the facility. All staff were very professional and accommodating. They successfully performed a procedure that didn’t not require emergency room services. I’ll go …
My clinic experience was great! I did wait to be seen but in comparison to other local clinics it was 1/2 the wait time.
They have a nice check in system. The 2 people who checked me in were wonderful. …
Amazing! I was a walk-in and had no appointment. Including filling out the registration forms I was out in a hour and ten minutes. Fast and efficient!
Not only did I have to wait 3 plus hours but a prescription that had to be sent electronically was given to me on paper and the prescription that did not need to be sent electronically was. Talk about incompetence.
The wait was very long exacerbated by the virus i assume. The support staff at front desk was very good. They were polite and courteous. I was surprised by the long wait in the exam room. One believes someone will in shortly once placed …
Carewell urgent care is my go to urgent care facility. The staff is wonderful and I never wait more than 30 minutes and they take great care of you and they’re just excellent 👍🏽 …
Everyone there was so helpful! From the front desk, to the nurse and the doctor! They made my 6 year old son feel so comfortable!! Thank you so much!
I was able to make an appointment online so I wouldn’t have to wait as long in person. Everyone that works there was very kind and helpful. I would go there again in the future.
Went here with a text book case of Lyme disease. I had been very ill for 5 days and needed medical attention. Was offered a topical for the rash and informed I needed to wait 30 days to begin Doxycycline treatment. I left and went to a …
I went for a covid test it was an hour and 45 min for a 10 sec swab. I am covid tested weekly but today I had a runny nose sore throat the guy nurse put the swab up further than any other test I have taken I feel because I came out of …
Everyone was nice ..The visit was quick I was in and out in a hour, I did make my appointment online
Friendly staff, smooth process, in and out in under 2 hours. Wish it could have been a little faster but considering everything we were satisfied
This walk in was very clean and in and out in 75 minutes Staff was super friendly as well as the doctor. I want to make this place my primary because I felt like I was treated very well.
1st visit UTI diagnosed. Doctor told me the test results will be in 48 hrs and if the antibiotic doesn’t work call me to swich it. I have called them to tell them meds are not working, because after 5 days of treatment I still feeling UTI …
They turned my 5 year old away an hour & a half before they closed. They said they aren’t taking anymore patients but the parking lot was empty & no one was in the waiting room. He had a little blood in his urine & I was trying to avoid …
Great place, they were able to get me in almost immediately despite being crazy busy because I was on the verge of an Athena attack. They treated me gave me a prescription and even a referral to a new pulmonologist. Couldn’t be more satisfied.
I sat there for 3 hours with an overflowing waiting room chairs side by side before seeing anyone. They tested me for the COVID (already had 2 negative self tests, strep and flu) no vitals taken minimal history. 35 minutes later (a NP comes …
Everyone in the facility was very friendly and helpful. The place was clean and neat. The doctor and nurses were awesome, asking lots of questions to make sure everything was okay. Definitely recommend.
-Sam (FOS)
Second time there and so far my immediate go too. I am pleased with the prompt service, the staff are pleasant, and the timing is acceptable providing the nature of the business. My only complaint would be the front desk asking you what you …
NP was a total SNOT. Sent my husband there for a skin condition as he was incredibly uncomfortable and it could not wait until Monday. Our PCP is closed over the weekend or we OBVIOUSLY would have chosen that as our first option. NP was …
Showed up at 5:00 p.m (they close at 8). They asked me why I need to be seen. I started to explain that my throat hurts just to be cut off by the receptionist telling me she thinks there is a 2 hour wait. Before I could say anything, the …
I badly sprained my ankle and went in for x-rays and consult. I had scheduled an appointment on line for the afternoon, but they called that morning to let me know there was no wait. So I got to go in early, and was seen right away. Great …
Made a same day appointment for for 5pm. We were checked in right on time, moved to a room in 10 minutes and promptly seen for screening.
Once cleared, (negative COVID test) the NP came in, he was very attentive, …