Ridiculously long wait, and then I got to sit in the exam room and overhear the doctor talking down about me to other people in the office. Didn’t take me seriously, and wildly unprofessional. I’ll go elsewhere.
DO NOT GO TO THIS OFFICE. Completely unprofessional and they are unable to hold appointment times. The reception staff is terrible and not comprehensive of scheduling, nor do they attempt to remedy their lack of service to patients.
Love it..I don’t have to wait excessive time to see my Dr., never had to. The staff is friendly and awesome and they’re funny.. no overcharges, no extra fees to paid.
Prompt and detailed response to all my inquiries. Knowledgeable, friendly staff. Works with me for natural remedies not quick to mask the symptoms with a prescription and move you out. They listen and look for best remedy.
Always treated well and Melissa and Dr. Brunson are great. Been going there for over a year now and they helped diagnose something that went unexplained by others for years. Very happy.
This facility has only one doctor and everything is run by nurse practitioners and it is hard to get appointment with Dr brunson as he is the only doctor. Dr brunson is good but you rarely get to see him.
After years of condensing talk from this front office, I just can’t do it anymore. This morning I was told by Katie that the Dr is not my friend, “this is a business.” So if you’re looking for an overall good experience, including staff, look somewhere else.
Dr. Brunson was the first doctor in my experience who actually LISTENS to your problems and as long as you’ve done your homework he seems to acknowledge what you might think is actually the cause and clearly explains why not when you are …
DO NOT GO TO THIS PLACE!!! I was referred to this place by my heart doctor… THEY DID THE WRONG TEST on my blood work requiring me to go back AND they charged me $73 for the return. I recently called to get a refill of my RX and I was …
Ive been going to CSFM for over ten years now and I would highly recommend them to anyone. I like them so much that I still go here even though I moved to Orlando two years ago. The staff is always friendly and Dr Brunson is as nice as they come.
This office has a Physical therapy clinic attached to the main office. DO NOT DO REHAB HERE!!! This office claims to provide physical therapy services, however they do not use a certified physical therapists (Doctor of Physical therapy) to …
No idea why anyone would say this is 3 star when it’s a 10!!!!!!!!!!!!!!!!!!!! Went back and read the unflattering comments. GOOD RIDDANCE! THIS IS NO PILL FACTORY! My legal name is Catherine Meo Saunders, and I drive 35 min and will do …
Carillon Sports & Family Medicine provides very subpar “physical therapy” services. They do not have a licensed physical therapist on staff. They have a very unprofessional massage therapist, who provides his version of “therapy”. He does …
His staff is great, and he is very helpful. He is the occupational Dr. for our full staff of 100+ employees and I have had nothing but good experiences with him and his staff, receptionists, and nurses. I highly recommend him and many of our employees have made him their own personal Dr.
The staff is great there, extremely helpful and are, and I don’t know if this is any form of proper grammer, people persons. Yeah, grammer nazis, you won’t take me alive. Dr. Brunson’s whole staff, from nurse practitioners, nutritionist …
I don’t have problem with Dr Brunson because I did not even meet him. Why? Because there is this extremely offensive receptionist who seems to have problem either understanding what her job is; or treating people with respect, particularly …
Being a patient was great, till it wasnt. I moved out of state and need blood pressure medicine, only clinic in Rangely Colorado wont set up an appointment until medical records are faxed out of this place. 10 day wait untill the only …
I am an insurance agent and one of my client’s is a patient at this facility. I have never witnessed worse customer service from a medical facility as this, specifically Autumn who goes by Aida and is involved in billing. After telling my …
I enjoyed working with Melissa and the office staff in the past, however the practice seems to have lost its focus on patients and shifted to maximizing office visits and profit. …
The Dr. is great, unfortunately his office management practices are questionable. When I attempted to set up yearly checkup, I was informed that I could not discuss blood pressure meds and a separate visit would be required to get a …
I am absolutely shocked at the negative comments people have left for this practice. My husband and I have been going to Dr. Brunson’s practice for over 7 years. I can’t say enough wonderful things about him or his staff. They have …
My wife and I have been going to Dr. Brunson‘s office for our primary care for 12 years. We have always had excellent service from both the medical providers and the administrative staff. This is a wonderful medical practice.
Since 2009, I’ve been a patient of this facility, yet that all changed on January 25, 2018. Jennifer should never be allowed to speak with patients, ever. Jennifer is devoid of empathy and a willingness to help! My breast cancer …
I, and my entire extended family, have been going to see Dr. Brunson for years. We have always been treated with nothing but respect, courtesy and professionalism. At work, we also use this facility for ALL of our workers comp referrals. …
I have always felt uncomfortable going to this office, but felt established and allowed personal anxieties stop me from going somewhere else. After being laid off which is near this place, and then getting a job in the opposite direction, …
Front office staff are incredibly unprofessional, extremely long wait times, and providers seem like they are just phoning it in. Started going to a new primary care due to being treated progressively worse over the years here. Realized how awful this office was after seeing a different provider.
This office is really bad. You definitely get the feeling they run it like a business. Sure they do it under the guise of caring for you, but it is just barely hidden. The only reason why I started coming here was because my ARNP started …
Dr. Brunson is awesome, unfortunately it’s just not worth dealing with his HORRIBLE miserable staff. Especially the front desk girl obviously hates her job and it shows in how she deals with and speaks to patients. She is dismissive, rude, …
I am surprised by the negative comments. I have been a patient for 4 years. I am an office manager for another medical practice. I recommend this office every opportunity I get. Dr Brunson is a wonderful doctor with highly trained staff. …
Been going here since middle school- I’m in my 30s now- followed through locations moves and rolled with the punches as I was shuffled from nurse practitioner to nurse practitioner. No one bothers to read your chart, I only ever went here …
I have been going to Carillon Sports & Family Medicine for over a year and have used the office for Drug Testing and Workers Comp for my business for many years. I have never had a bad experience. Dr. Brunson, Melissa, and all of the …
BETTER TREATMENT ELSEWHERE. Be prepared to wait a long time to see the doctor. Staff gives conflicting information to patients about issues. I brought the fact that the staff, billing and doctor all gave me different information and was …
Dr Vermeer is a great young Doc, I recommend him if you are looking for a long term situation. The problem with the office, as others have noted, is the administrative staff. They are so unprofessional its difficult to believe they hold the …
I’m sure that my experience was a one off however it wasn’t pleasant. The billing staff and the front office were abrupt on several occasions and dispite having good insurance, they screwed up the charges for both myself and my husband. I …
My wife and I have been patients of Dr Brunson for over 12 years. When you see him you are seeing the best of the best just like his awards say.
The staff is fantastic. The patient is their #1 priority. Nicole, Dr Brunson …
You couldn’t ask for a better office! The hours are fantastic, they have a lab tech and a physical therapy department. They are primary care but also can see me and my family for injuries and are able to do xrays (which we all have had …
Professional/Friendly office and staff that will put you at ease! If you are looking for a family practice, then this is place you will want to be. Dr. Brunson takes the time needed to understand your concerns and gives you a chance to …
Have been coming to Carillon Sports and family for almost 10 years. However recently their customer service has really slipped. I tried to make an appointment and the person on the phone told me they don’t have any appointments for a week. …
I love everyone here! Whenever I call (usually I get Katie), they are so helpful. I travel almost an hour each way for my appointments and it’s worth it. If I could remember everyone’s name, I’d mention them all specifically. Of course, Dr. Brunson is great, too.
I’ve read all the reviews. Honestly, I don’t know what office they visited. I’ve been going there for maybe 5 years or more. The wait can be a little long, but the office staff is very nice. Katie at the front desk is a sweetheart, always …
I have been coming to Carillon Sports & Medicine Center since 2013. I was just in last week for my annual physical. My interactions with the medical and office staff have always been good/normal. No issues here for me. The few times I had …
I respect Dr.Brunson and his caring. But his scheduler and unfortunately his wife the office director are very rude. I left the office and called pharmacy they could not fill prescription called to have it moved. 10 mins after I left. No …
Dr. Adam Brunson has been my personal physician for the last 18 years. He is always professional, super-knowledgeable and holds himself and his staff to the highest standards that you will find in any office environment. I have …
Dr. Brunson is not running a responsible practice. Have been a patient here for years until just today they refused to make an appointment. They said that I have only been seen for muscular issues and they are not taking new patients for …
Very quick to charge a cancellation fee for being 10 minutes late. I accept responsibility for what is my fault. It’s the hypercriticality I don’t agree with. The last appointment I was at, upon arrival I specifically asked if the doctor …
I was upset when I wrote my prior negative review. I felt dismissed by the personnel in trying to get answers while my wife was having a medical issue. Her treatment overall at this facility has been satisfactory and she likes the doctor she has been seeing.
I’ve been going to Dr brunson for over 9 yrs and I can tell you that Dr brunson is by far the best doctor I’ve had the privilege to get to know. He’s been working with me and takes the time to get to know you and help fix your medical condition. It’s simple he’s just great people. Thank you for all you do
I’ve been going to Dr. Brunson’s practice since 2014 & have never experienced anything close to what the negative reviews posted claim. I absolutely love the front office staff, always kind & accommodating, especially Katie & Jennifer. Dr. …
First of all, I like Dr Brunson as a kind and excellent practitioner. His office has been through a change, and I believe, a change for the better. The front office is well organized, and Lucia and Leo are excellent in the back. His two …
Dr. Brunson and his staff are the best! He has fixed 3 different parts of my body that were challenging and I never had to return for complications! Robert from PT will definitely help you recover faster. The staff is always friendly and professional. I highly recommend.
Nothng but good things to say.
Great doctors office. The staff is very professional!
They are great! They listen, make sound recommendations, and follow through.
Very thorough and efficient.
They are nice very clean on time . They take there time with you I love them
Staff is rude and not concerned with patient care.
Too busy to see their own patients of 8+ years.
Run away from this place as fast as you can. Don’t burn your precious time to get real help.
Terrible experience all around! The staff at this practice are incredibly rude, unhelpful and unkind! Do not trust this place with your health!!!
Been a patient of his for years and hands down the best Dr. There is and his staff is on point.
Went in for an infection and had it taken care of and sent home with meds right away. Very friendly and efficient staff!
Melissa James is the best medical professional in all the land. Period. Hands down.
Ridiculously long wait, and then I got to sit in the exam room and overhear the doctor talking down about me to other people in the office. Didn’t take me seriously, and wildly unprofessional. I’ll go elsewhere.
Dr Brunson is great along with Melissa who I see primarily. never a long wait and always nice and personable
DO NOT GO TO THIS OFFICE. Completely unprofessional and they are unable to hold appointment times. The reception staff is terrible and not comprehensive of scheduling, nor do they attempt to remedy their lack of service to patients.
Been using Dr Brunson, and always seen by Dr Brunson, for 2 years now – maybe 3. Great Staff. Never an issue!
Love it..I don’t have to wait excessive time to see my Dr., never had to. The staff is friendly and awesome and they’re funny.. no overcharges, no extra fees to paid.
Prompt and detailed response to all my inquiries. Knowledgeable, friendly staff. Works with me for natural remedies not quick to mask the symptoms with a prescription and move you out. They listen and look for best remedy.
Always treated well and Melissa and Dr. Brunson are great. Been going there for over a year now and they helped diagnose something that went unexplained by others for years. Very happy.
This facility has only one doctor and everything is run by nurse practitioners and it is hard to get appointment with Dr brunson as he is the only doctor. Dr brunson is good but you rarely get to see him.
After years of condensing talk from this front office, I just can’t do it anymore. This morning I was told by Katie that the Dr is not my friend, “this is a business.” So if you’re looking for an overall good experience, including staff, look somewhere else.
Dr. Brunson was the first doctor in my experience who actually LISTENS to your problems and as long as you’ve done your homework he seems to acknowledge what you might think is actually the cause and clearly explains why not when you are …
DO NOT GO TO THIS PLACE!!! I was referred to this place by my heart doctor… THEY DID THE WRONG TEST on my blood work requiring me to go back AND they charged me $73 for the return. I recently called to get a refill of my RX and I was …
Ive been going to CSFM for over ten years now and I would highly recommend them to anyone. I like them so much that I still go here even though I moved to Orlando two years ago. The staff is always friendly and Dr Brunson is as nice as they come.
This office has a Physical therapy clinic attached to the main office. DO NOT DO REHAB HERE!!! This office claims to provide physical therapy services, however they do not use a certified physical therapists (Doctor of Physical therapy) to …
No idea why anyone would say this is 3 star when it’s a 10!!!!!!!!!!!!!!!!!!!! Went back and read the unflattering comments. GOOD RIDDANCE! THIS IS NO PILL FACTORY! My legal name is Catherine Meo Saunders, and I drive 35 min and will do …
Carillon Sports & Family Medicine provides very subpar “physical therapy” services. They do not have a licensed physical therapist on staff. They have a very unprofessional massage therapist, who provides his version of “therapy”. He does …
His staff is great, and he is very helpful. He is the occupational Dr. for our full staff of 100+ employees and I have had nothing but good experiences with him and his staff, receptionists, and nurses. I highly recommend him and many of our employees have made him their own personal Dr.
The staff is great there, extremely helpful and are, and I don’t know if this is any form of proper grammer, people persons. Yeah, grammer nazis, you won’t take me alive. Dr. Brunson’s whole staff, from nurse practitioners, nutritionist …
I don’t have problem with Dr Brunson because I did not even meet him. Why? Because there is this extremely offensive receptionist who seems to have problem either understanding what her job is; or treating people with respect, particularly …
Being a patient was great, till it wasnt. I moved out of state and need blood pressure medicine, only clinic in Rangely Colorado wont set up an appointment until medical records are faxed out of this place. 10 day wait untill the only …
I am an insurance agent and one of my client’s is a patient at this facility. I have never witnessed worse customer service from a medical facility as this, specifically Autumn who goes by Aida and is involved in billing. After telling my …
I enjoyed working with Melissa and the office staff in the past, however the practice seems to have lost its focus on patients and shifted to maximizing office visits and profit. …
The Dr. is great, unfortunately his office management practices are questionable. When I attempted to set up yearly checkup, I was informed that I could not discuss blood pressure meds and a separate visit would be required to get a …
I am absolutely shocked at the negative comments people have left for this practice. My husband and I have been going to Dr. Brunson’s practice for over 7 years. I can’t say enough wonderful things about him or his staff. They have …
My wife and I have been going to Dr. Brunson‘s office for our primary care for 12 years. We have always had excellent service from both the medical providers and the administrative staff. This is a wonderful medical practice.
Since 2009, I’ve been a patient of this facility, yet that all changed on January 25, 2018. Jennifer should never be allowed to speak with patients, ever. Jennifer is devoid of empathy and a willingness to help! My breast cancer …
I, and my entire extended family, have been going to see Dr. Brunson for years. We have always been treated with nothing but respect, courtesy and professionalism. At work, we also use this facility for ALL of our workers comp referrals. …
I have always felt uncomfortable going to this office, but felt established and allowed personal anxieties stop me from going somewhere else. After being laid off which is near this place, and then getting a job in the opposite direction, …
Front office staff are incredibly unprofessional, extremely long wait times, and providers seem like they are just phoning it in. Started going to a new primary care due to being treated progressively worse over the years here. Realized how awful this office was after seeing a different provider.
This office is really bad. You definitely get the feeling they run it like a business. Sure they do it under the guise of caring for you, but it is just barely hidden. The only reason why I started coming here was because my ARNP started …
Dr. Brunson is awesome, unfortunately it’s just not worth dealing with his HORRIBLE miserable staff. Especially the front desk girl obviously hates her job and it shows in how she deals with and speaks to patients. She is dismissive, rude, …
I am surprised by the negative comments. I have been a patient for 4 years. I am an office manager for another medical practice. I recommend this office every opportunity I get. Dr Brunson is a wonderful doctor with highly trained staff. …
Been going here since middle school- I’m in my 30s now- followed through locations moves and rolled with the punches as I was shuffled from nurse practitioner to nurse practitioner. No one bothers to read your chart, I only ever went here …
I have been going to Carillon Sports & Family Medicine for over a year and have used the office for Drug Testing and Workers Comp for my business for many years. I have never had a bad experience. Dr. Brunson, Melissa, and all of the …
BETTER TREATMENT ELSEWHERE. Be prepared to wait a long time to see the doctor. Staff gives conflicting information to patients about issues. I brought the fact that the staff, billing and doctor all gave me different information and was …
Dr Vermeer is a great young Doc, I recommend him if you are looking for a long term situation. The problem with the office, as others have noted, is the administrative staff. They are so unprofessional its difficult to believe they hold the …
I’m sure that my experience was a one off however it wasn’t pleasant. The billing staff and the front office were abrupt on several occasions and dispite having good insurance, they screwed up the charges for both myself and my husband. I …
My wife and I have been patients of Dr Brunson for over 12 years. When you see him you are seeing the best of the best just like his awards say.
The staff is fantastic. The patient is their #1 priority. Nicole, Dr Brunson …
You couldn’t ask for a better office! The hours are fantastic, they have a lab tech and a physical therapy department. They are primary care but also can see me and my family for injuries and are able to do xrays (which we all have had …
Professional/Friendly office and staff that will put you at ease! If you are looking for a family practice, then this is place you will want to be. Dr. Brunson takes the time needed to understand your concerns and gives you a chance to …
Have been coming to Carillon Sports and family for almost 10 years. However recently their customer service has really slipped. I tried to make an appointment and the person on the phone told me they don’t have any appointments for a week. …
I love everyone here! Whenever I call (usually I get Katie), they are so helpful. I travel almost an hour each way for my appointments and it’s worth it. If I could remember everyone’s name, I’d mention them all specifically. Of course, Dr. Brunson is great, too.
I’ve read all the reviews. Honestly, I don’t know what office they visited. I’ve been going there for maybe 5 years or more. The wait can be a little long, but the office staff is very nice. Katie at the front desk is a sweetheart, always …
I have been coming to Carillon Sports & Medicine Center since 2013. I was just in last week for my annual physical. My interactions with the medical and office staff have always been good/normal. No issues here for me. The few times I had …
I respect Dr.Brunson and his caring. But his scheduler and unfortunately his wife the office director are very rude. I left the office and called pharmacy they could not fill prescription called to have it moved. 10 mins after I left. No …
This office has no compassion or empathy for their patients whatsoever. The scheduler only cares about collecting money, not about the patient. …
Dr. Adam Brunson has been my personal physician for the last 18 years. He is always professional, super-knowledgeable and holds himself and his staff to the highest standards that you will find in any office environment. I have …
Dr. Brunson is not running a responsible practice. Have been a patient here for years until just today they refused to make an appointment. They said that I have only been seen for muscular issues and they are not taking new patients for …
Great service, great staff
Dr Brunson has been my primary health provider for the past 4 years
Very quick to charge a cancellation fee for being 10 minutes late. I accept responsibility for what is my fault. It’s the hypercriticality I don’t agree with. The last appointment I was at, upon arrival I specifically asked if the doctor …
I was upset when I wrote my prior negative review. I felt dismissed by the personnel in trying to get answers while my wife was having a medical issue. Her treatment overall at this facility has been satisfactory and she likes the doctor she has been seeing.
I’ve been going to Dr brunson for over 9 yrs and I can tell you that Dr brunson is by far the best doctor I’ve had the privilege to get to know. He’s been working with me and takes the time to get to know you and help fix your medical condition. It’s simple he’s just great people. Thank you for all you do
I’ve been going to Dr. Brunson’s practice since 2014 & have never experienced anything close to what the negative reviews posted claim. I absolutely love the front office staff, always kind & accommodating, especially Katie & Jennifer. Dr. …
First of all, I like Dr Brunson as a kind and excellent practitioner. His office has been through a change, and I believe, a change for the better. The front office is well organized, and Lucia and Leo are excellent in the back. His two …
Dr. Brunson and his staff are the best! He has fixed 3 different parts of my body that were challenging and I never had to return for complications! Robert from PT will definitely help you recover faster. The staff is always friendly and professional. I highly recommend.