Christie Clinic complies with applicable federal civil rights laws and doesn’t discriminate on the basis of race, color, national origin, age, disability, or sex. See more
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Worst people to deal with on billing.made payment arrangements and it still isn’t enough.called a day later harassing me, turned it into collection agency.such rude people.if I could give 0 stars i would.
HORRIBLE! I was in shock at the treatment we got from the nurses, doctors, and even the kitchen staff. Unbelievable this place needs to be investigated.
They got the hospital like a prison one person came for a support person. That person left and I tried to switch it out and couldn’t one person the whole visit .
After moving to MA, my medical bill was only 15~20% of the amount carle has been charging me, even though I have the same medical service. This is ridiculous.
It’s been the worst place to see a doctor staff don’t attend to you last time I was there I was calling a nurse and was left unattended bleeding through my noise and now I lost my noise and look horrible and now have a hole in my mouth …
Very bad billing system. Kept sending me the bill that was not updated. I have been calling the billing people many times to confirm my insurance and payment. Still receive another bill that ask me to pay more. very disappointed.
Communication break down. They let my Aunt leave and forgot to put a heart monitor on her. They had all day to do it. We had to drive a hour back when the finally figured they had forgotten. Scary place.
Every contact with Carle hospital or physicians has been unsatisfactory. The financial charges are unethical. If I believed in curses, I would whip up a doozy.
THE BILLING DEPARTMENT IS FRAUDULENT. THEY DO NOT GIVE PATIENTS THE CORRECT INFORMATION ON WHERE THEIR PAYMENTS SHOULD GO….DO NOT USE MYCARLE TO PAY THEM. THEY TURNED ME INTO COLLECTIONS FOR NOT USING THE APPROPRIATE SITE TO PAY. I HAVE TRIED TO SPEAK WITH A SUPERVISOR ABOUT THIS AND NO ONE HAS RETURNED MY CALL
Totally disrespectful staff, especially in the ER department. The security staff employs, in my opinion, abusive tactics to restrain only a mildly uncooperative patient (myself). I felt totally violated by these people.
If you want a problem as frustrating as the reason for visiting, then deal with Carle billing department!!! Its like speaking to a robot that has no cognitive function at all.
Sometimes the wait can be long but once they get you to the back they are always caring and make sure their patients are comfortable and leave with the care they need the little things can be looked over because at the end of the day it’s abot the care they provide to the people of the community
Great hospital, good doctor’s, only flaw I experienced was long haired redhead who is at front desk in er, no help at all has personality of a sloth, people come in stressed out trying to find loved ones, need someone with compassion to help you
Carle Hospital SUCKS! They basically killed my mother in 2014. I have sleep apnea and they doing NOTHING to help me with my problem. Its sad that this is pretty much the ONLY hospital in this part of Illinois.
The ER staff was very unprofessional talking loudly about other people’s treatments and running behind. They also sounded confused as if they didnt know what they were doing.
Carle Foundation Hospital offers a variety of services for patients of all ages. Definitely the best hospital south of Chicago land for Pediatrics, Neurology, and cardiology.
Carle has been keeping me alive for years i’ve been to many excellent highly rated hospitals over the years in chicago but carle is by far the best.The care i’ve recieved every time is above and beyond.Dr.s are impressive they admit when …
If I could give a lower score I would put a negative 5 star my wife’s mom is dieing because her ex husband decided to stop all carry for her and had Nancy Cox bared from the property just because she was asking why they were letting her …
Everyone except one doctor named Zhaohui Jin were kind, he overwhelmed one of my relatives and she was so upset. He said he understood but he didn’t act like it. This is only a warning for you and your family.
As a whole, the staff at the hospital are kind, caring, and truly concerned about the patients. This applies to everyone from the workers in valet service to foodservice to HCT’S to physicians.
This hospital is terrible. They constantly ask what’s wrong with you but don’t help in trying to resolve the problem. I come here only when I’m really in dying pain and leave the same condition I came. This hospital could care less if you …
They told me it was mandatory to have covid test before procedure so did test they did procedure without getting test results 2 weeks later no test results called to find out why the only answer they could come up with was they lost the …
My .life was saved at least twice by Carle. All my experiences were good except for one disputes over billing. I would sent my nearest and dearest there for any needs they had.
Worst Customer Service I Have Ever Experience! No Hospitality, No Friendly Staff, Show No Concern, Extremely Long Wait For The E.R.!!!! Went to Presence Hospital and received great service, friendly staff, got in a room right away, and doctor came in five minutes after we enter our room.
I would like to thank carle hospital for the amount of care they have my daughter and grandchild. They were always comming in and checking on her and were always respectful. So thank all of you in the cc unit
I spent the night in the hospital after having my son , came out to my car and someone had hit my car in the e.r parking lot. Security Has the video of the incident but couldn’t figure out who has done this horrible crime ,now I am forced to pay for my damages myself.
I wud give this JOKE OF A HOSPITAL 0 STARS IF THAT WAS A OPTION FOR MY FIRST VISIT HERE!! Im NEVER COMING BACK HERE AGAIN!!! POOR SERVICE TO PEOPLE WHO COME TO UR ER!!! I WILL NOT RECOMMEND ANYONE TO COME HERE EITHER.
I supposed to have appointment at 8:40 with Dr Khan today, and the nurse called me at 4 am in the morning just to cancel the appointment, was it the only time they can contact me? I received another cancellation call again around 8am. Is …
I was at the hospital this morning in room 13 with my 1 year old grandson and he found a pill on the floor and just about put it in his mouth . I feel that housekeeping or someone needs to do a more thorogh job of checking the floor for foreign objects . If I wouukd not have been watching him this could have ended very badly .
I have been in the emergency room waiting for an hour. They don’t take their patients seriously, half the staff has been taking a break in the back. This is the night shift I am referencing they are beyond awful.
I was not send my dog there the people are not good at all and I lose four people there and the hospital try too hide it but it didn’t work at all people learn too ask question about your love one make sure you visit them
My sister was admitted for two days and still did not get any precise information or diagnosis from her doctor. The doctor was more concerned about praying for her rather than actually discussing her symptoms and medical history.
The nurses in the NICU are great, the guest house is a great idea as well, I wish more hospitals would do something similar, far better experience than with baby #1 at unioU hospital in terre haute, great job guys
Gave me a “definite” diagnosis and rushed me out without being able to give me a “definite” diagnosis. I came in with pelvic pain and vomiting from the pain. Diagnosed with a stomach bug despite presenting most symptoms of endometriosis …
Runs unnecessary tests, then doesn’t bill it correctly to insurance so you have to pay for them out of pockets. Tells you that because you consented to a blood draw for one test, you consented to have whatever tests run they felt like …
I don’t go to the ER unless I truly need help. The staff was really nice, patient, and very understanding. Thank you for trying to help me Nicole Warmac and listening to my concerns! 🥰 …
Great care over the last 3 hospitalizations for my mother’s CHF. Nurses are great and knowledgeable and Doctors actually explain what is going on and how they are going to treat it.
Carle Hospital owns Health Alliance insurance company. That presents a conflict of interest. Your doctor requests authorization for expensive treatment, insurance denies to cover. Doctor pretends to ‘appeal’ the insurance decision, while …
A bunch of crooks. Any time I try to use them they spring a few hundred dollar bill on me out of nowhere. What am I paying insurance for??! Stick with Christie Clinic. At least they won’t squeeze you for any money they can get.
Just for anyone wondering, if you check the names of those associated with the contentless 5-star reviews you can often track them back to media/advertising/portfolio management positions, some even directly related to Carle. Is Carle …
I’d give it zero if I could. 3 doctors at Carle told me I got nothing wrong with me, despite the fact I was suffering from terrible nerve pains and burn sensation all over my body. Such conclusion was reached after a 14k brain and cervical …
My father has Multiple Myeloma(cancer) and Parkinsons which have brought on a multitude of complications and at this point his quality of life is horrible! His team of Physicians including Dr.Vasireddy, have prescribed drug after drug to …
WORST hospital ever seriously if have the option of going to another hospital please for your own sake go to the other hospital. Terrible service and are only looking to get money out of patients they don’t care for the patients at all. All we are to them is a paycheck so they won’t even listen to your concerns properly.
Almost Died – Visited Convenient Care on 9/17/2014 and was diagnosed with allergies because of shortness of breath.. Sent home with Prednisone and traveled 700 miles in a car. Upon immediate arrival in NC a NC doctor diagnosed me with …
I was treated with respect and dignity. The staff at T6N are Fantastic!!!! I have terrible anxiety attacks they calmed me down. Florence Nightingale move over…
Sitting in CDU waiting on my father- in-law to get his stress test and all I can hear is this woman at the desk talking very loud that she didn’t get a cookie.
Was referred by McKinley at UIUC to see a dermatologist for psoriasis here. Not only did my psoriasis not get controlled, but the doctor left me with a scar the size of a nickel on my back to make sure it was psoriasis, even though I have …
if I could zero star that nurse tried to keep me and my family against our will ,dr said I cou6go home ,I have a special needs child .I was the patient, she had me in fear of my life my baby’s life ,even lied to security officers. I’m sue …
They almost killed me there,the nurses were awful. I have a double lung transplant and when they pulled the midline out, it caused a blood clot and I also left with clostridium. Terrible care would not take my dog there.
The entire staff I met had an attitude. They lost, literally LOST, my mother in their OWN HOSPITAL!! For hours no one had any idea where this UNCONSCIOUS WOMAN WENT! WORST HOSPITAL EVER!!!
The staff, doctors, nurses down to the guards behave as gods. That you have no right to challenge them. The treatments are very specialized but they forget to treat whole patient. Then you got to wait for them to decide if they will get …
I recently had cataract surgery with Dr R Wang. From my preop appointment all the way thru actual surgery everyone that anyone had contact with me were all very knowledgeable, friendly and helpful. From PSR’S , CMA’S, and RN’S and surgical …
I work at Carle and absolutely love my coworkers, my patients and how hard Carle works to provide the best care possible. It’s not always easy but Carle constantly strives to be an amazing employer and give quality treatment to every patient!
My son went to Carle for care, and they charged 4 times the cost for an ENT to help him than another facility that he went to earlier in the year. Be careful that you get an estimate before any procedure, even if you have good insurance and if Carle is considered in-network!!
I was in and out of Carle Hospital since approximately 2003. By far Carle has been the best hospital experience I have ever had. The doctors, nurses, assistants and even the custodians and kitchen workers were awesome. I’m lucky enough to …
North Tower 7th floor has the best nurses and Tech’s. I spent 5 days there a couple weeks ago and all the staff were kind and caring. I never waited more than 30 minutes for assistance after hitting my call light. Also when I was able to eat on 4th day and 5th day,the dining staff were very prompt and accommodating.
I’m here at the hospital with my daughter who had a surgery that was serious and she got a roommate that is VERY high maintenance and can’t sleep at all! There were other rooms with beds available but she was put in here. I hope they don’t ask me how this experience was because I’ll let them have it.
Beware the Carle facilities charges—$265 in facilities charges for nothing more than sitting in their room. $750 in total charges for a 20 minute exam that could have been completed by my 14 year old daughter with 20 minutes of training. I cannot fathom how they justify these charges.
My child had her back broken by her father and the emergency room staff was the rudest imaginable. Misdiagnosis by Dr. Hoskins. Too big of a business to care about patient care.
I had a CT scan scheduled and drank a Barium prep for it. When I arrived for the scan, they were running behind, but I waited patiently. Before the scan the rad tech asked if I took my Prednisone prep. I hadn’t because I wasn’t told …
Had a baby boy delivered while my primary doctor was on vacation. Everything went perfect. My wife loved it and would give them a 5star. But i miss placed my sunglasses in the room and they said no Bobby noticed then. So I’m upset. I give them a 4star…lol
I wish I could give negative stars. They double billed me over a month after I had a simple diagnostic test, claiming I had a surgery, and they lied to me when I left the doctor’s office, claiming everything that was done was covered by my …
Terrible billing management! They rely so much on paper bills! If you miss one, it looks okay from both the insurance company’s website and MyCarle payment due amount. They trick you using the terms and categorized account number. As …
Billing is a joke. Don’t believe them when they say your insurance covers this, they placed little hidden fees in there your insurance will not cover to screw you.
The neurological department is absolutely the worst I have ever seen when it comes to treatment. Or, it would be; if after 10 months there was anything resembling treatment. I would put negative stars I’d it were possible. Avoid like the plague. Maybe if you have money you’ll be treated like a human being.
12/26/2021 I checked in to the ED at 2am and it’s now 906am and I am still in waiting room. I will update as the time goes by. I finally got brought back to a room at 923am. I got seen by doc at 1040am
wish i could write better about carle hospital after one doctor saved my life while another is doing nothing just continuing treatments of previous doctors. …
At the ER at noon on a Monday. Waiting room is full. 2 people have said they feel like they are going to pass out and they tell them they have no rooms. An older lady has blood running out of her nose (not dripping, running) and some lady is talking on the phone about how she has scabies all over her. Go any place else besides this ER.
Some of the Drs lack hearing. 1 said I had IBS and I was talking about bladder issues. He then got loud and argumentative. He kept getting louder and louder. Not professional at all! Another Dr I chose as a primary and wanted to drill me …
My husband got surgery there, and the physician even admitted to cut “the wrong thing,” the physician still working there. They did not even give him a wheelchair after the surgery or let me see him. So, he had to walk across the hospital in pain after being botched.
We have had 2 experiences now where staff at Carle SEVERELY messed up and they either omitted the incident or flat out lied in the notes. I dont know how they keep getting away with this. My Grandfather who is on hospice through Carle has …
Very nice hospital and the whole 7th floor has the BEST and friendliest nurses I’ve ever came across in a hospital. They go out of their way to please their patients and their patients families and i thank them for that. Them nurses all deserve a raise!
There was unreasonable hidden hospital fee. I will never come back again.
I came to Carle for a small dermatology checkup with student insurance.
The physician fees were almost covered by my insurance. …
I CAN’T BELIEVE CARLE SECURITY REFUSED TO HELP ME CHANGE A TIRE – IT’S AGAINST THEIR POLICY.
My hubby had a procedure and when I got to the car the tire was completely flat. …
I recently had knee surgery, a meniscus repair with Dr Manahar. I went to the therapist 3 days and 7 days after the surgery.i have not had any pain whatsoever. The therapist canceled all other appointments because I was doing fantastic. …
There is a seemingly unknown and unrecognized, even somewhat hidden medical profession that is quite essential but never acknowledged or given the accolades they rightfully deserve. Both Anesthesiologist (Doctors)) and Certified Registered …
I had 3 appointments with Carle in 2015. The first they incorrectly told me was covered by my insurance, the second the doctor told me she had other patients to get to less than 15 minutes after I came in and left without listening to …
I will always recommend Carle. When I was pregnant with my daughter and was having issues they took the extra precautions to make sure she was developing correctly. I typically go to the Carle in Mattoon but did have to go up to the mail …
Carle hospital is a very nice clean hospital however I am very disappointed with all the staff including the dr.s and nurses. My current 4 year old child has so many GI problems. She is currently fed 100% by g tube. Three years ago I asked …
Grandson was transferred there from a small regional hospital in East Illinois. He had multiple blood clots in both lungs. In nine days of CVICU and regular room stay he was released, completely recovered. Amazing doctors. Amazing and …
I’d like to think that when I read a review about a Hospital , the review is about the medical care one recieves, not the damn billing system! I’m sorry but I don’t think it’s fair giving the hospital one star for non medical reasons. For …
Physician & Nursing care is good. Billing/Accounts Receivable are the worst I have ever dealt with regardless of organization or industry! Working to find in network providers at Christie clinic solely to get away from the Carle headaches.
Very disappointed. Perhaps if I hadn’t been a neuroscience PhD student I wouldn’t have known better. I came in from a bicycle accident with a head injury. While they were very quick to get the CT done and the nursing staff was very …
This nurse larea told me they’re having complications with my wheelchair and that I should just walk. And when she put the gauze over where my IV was, pressed down with her thumb very hard and for a lot longer than needed. I felt like more …
I had a horrible experience at Carle. Our first baby was born at 8:30am on April 14. At around 11:30am that day, the nurse, Jamie, if I didn’t remember her name wrong, tried to teach us how to breastfeed, she pressed my baby’s head, really …
Re:Uro-gynecologist: Dr. Leon Plowright.
I am a current patient of Dr. Plowright. I first met with him in Sept 2018 for bladder concerns and later discovered that I had a prolapsed bladder and uterus. …
I drive from an hour south to come to see Dr. Dillard (which she is great). But both times I had to visit I waited over an hour, when asking reception how much longer they just look at me like a deer in the headlight and don’t have an …
The doctors are competent. Not above ordering questionable expensive tests. Their billing system is atrocious! You are given one account number for several different groups, Physicians, Hospital, etc. If you happen to send a bill to the …
If I could rate the hospital at zero I probably would. My son had seizures due to fevers. When all was said and done I still didn’t know what was causing his reoccurring fevers. So after I got out of Illinois and drove to Ohio I had to stop …
Had to have an emergency c-section there and my son is still there in the NICU – I have nothing but wonderful things to say about the staff. The doctors and nurses were an absolute blessing. They have been very kind and patient with us, helping us understand and giving us the tools we need to manage this situation.
Carle is billing me for seeing Dr. Zasada >30 minutes, even though he only spoke to me for 10 minutes and said that I didn’t even need to be in the hospital. He also refused to refer to me by my legal name. Now I’m receiving bills now from …
My elderly father was hospitalized for nearly 10 days, and during that time, no one from hygiene came in to wash him up, shave him, as they normally do. They complained about having trouble dealing with his dementia, yet never thought this …
I never write reviews as well like many other people who wrote their comments here. Carle is the monopoly in this place and as a college student in UIUC, there is not much choices left except for this hospital. I am an international student …
Carle Foundation Hospital should be ashamed of their billing practices. Their prices are ridiculous and non-negotiable for facilities fees. While we had excellent care from our provider at a fair price, the facilities fees charged above the …
switched my primary care doctor without saying anything and assumed i wouldnt notice. the appiontment maker just lied to me and refused to set up a follow up appointment by phone, while i was on the phone with her. kept telling me to do it …
I want to give this hospital a zero star, not even half a star. It is, like other people mentioned in these reviews, a complete joke. 500 bucks goes to the physician who came in for 5 minutes to tell me i need an MRI scan before we can do …
I’ve been going to Carle hospital for years and they’ve always done a great job! My father has been going there for 52 years for his rheumatoid arthritis and he continues to go there to this day…so I would say he’s happy with their …
I have been sitting in the ER waiting room for an hour now they call me back get me back there and the bed is full so now I’m back in the waiting room nurse said she was going to go clean a room and get me back in about 5 minutes . Keep in …
Carle Hospital as a whole is a really good hospital.
There are always a few bad apples though. Dr. Rauther is especially horrible. In my opinion , she should be fired on the spot. I’m not sure why she is still …
I have had nothing but a positive experience here; all the nurses and doctors have been fantastic. Clean, knowledgeable, and professional.
Everyone complains about billing– look we all know our Healthcare system isn’t …
Highly recommend Carle foundation. Every aspect of care is accounted for and treated as top priority. From housekeeping to food service to nurses. Carle seems to only employee the best. If I ever need another procedure done again, I will definitely drive the 90 miles south to Carle.
So i tried to pay my medical bill today. I called around 4:45 PM and a lady named Cathy answered. I wanted to setup a recurring payment. She took my initial payment and told me i needed to all back in a month. I said again i wanted to …
First the service, I went in, it was fast, thorough, and I was assured that my insurance would cover everything. Now the standard charge for the services I was getting is around $200, and after insurance I’m used to seeing a co-pay of …
If I could give ZERO stars I would. I Will NEVER go to this hospital again. Brought my 9 day old baby to the ER for seizures. They did blood work and said his calcium level was low but wasn’t concerning and scheduled us to see a Neuro in a …
I went for an orthopedic appointment because I had issues with my foot. The appointment wasn’t particularly helpful and I did not like my doctor. But the BIGGEST issue was paying for the appointment. Carle never bothered to ask me my …
Carle saved my life when I was an infant, and they have taken excellent care of me and my children for many years… BUT recently my grandmother was admitted to critical care and the gastrointerologist that spoke to me was absolutely THE …
You can rarely reach anyone from your doctor’s office in a reasonable amount of time. They don’t seem to care. My doctor is great but I’m overdue for better service from Carle.
Update: they just texted me to check me test results, that said my brain cancer might be growing back…On a Saturday night. I can’t even call to talk to anyone til Monday. That is beyond messed up and might be a sign of the times. Call …
Horrible, horrible customer service. The staff including the doctors are usually very friendly and helpful, but impossible to get to them. It takes sometimes HOURS to get an appointment (even with their call back feature), the self-check …
I have had 3 separate occasions where they have coded things wrong. I have a $60 copay for a specialist visits and the last visit I had I was charged $740. They explained I had to pay for the room I was using, a facility charge. In …
I literally can’t believe that this establishment only has a rating of 2.9. I was life flighted to this hospital, over an injury so bad I almost lost my arm. The staff couldn’t be nicer. I never fill out reviews, but this hospital is …
People don’t ever go to Carle hospital or any associated entity because they are very nasty of handling claims collections. They’ve charged me with the hospital and the ambulance services over $11,000 from a car accident when I went …
Ive always had a great experience with carle. They have been patient, fast to getting me into appointments and the right equipment. I think some of the referrals were not really necessary but I followed through anyways. My eye dr. did 4 …
Their providers are good to okay. Their billing system on the other hand is horrendous. They just blindly send out statement making patients overpay and when insurance actually pays and when you have a credit, how many times do you have to call to get the money back?? Jeez…
They are not about helping people they just want to see how many tests they can do, how many other appointments they can make to squeeze you and your insurance then you are left no better then you were when you came in, just have a huge …
I am a veteran who has had two bad experiences with Carle. The VA is my health insurance . Earlier this year in July I went to convenient care for a tooth infection that was causing me to black out which made it to dangerous to drive myself …
Our family had an emotionally devastating experience in the ER. The nurses were very professional, however we are completely disgusted by Dr. Kim’s attitude, conduct and the subsequent consequences of his poor judgement.
They sent me an outrageous bill, I was emitted for concerns of heart failure I was throwing up dizzy sick and my heart kept skipping beats. I didn’t even use an ambulance. Nobody had any clue what they were doing, all I got was an EKG and …
As a cancer treatment center it was a terrible experience. A lot of things were said that turned out to not be true. Dr Barnett in radiation was never on time and preoccupied when he had time for your visit. The billing department is at …
If I could leave this hospital zero stars I would. I’ve had every bad experience here you can imagine – from having my doctors switched without my consent, to having nurses ask me if I was homeless because I worked as a painter and just got …
The worst hospital EVER. From misdiagnosis to giving medication that could have killed me. I would definitely not recommend CARLE to anyone. One star is too high for this hospital which does not care at all for their patients. They will make you do a bunch of unnecessary tests to squeeze money out of you.
Honestly, no one should ever have to be put on hold for half an hour before giving up and hanging up. No one ever even said hello. But the absolute worst part is the waiting music that you play. It so horrible that I truly believe it’s enough to make Jesus angry.
I am fortunate enough to be able to say that I have never had to go to the emergency room before, not for my self nor for anyone I know. Today I had to take my mom to the ER at Carle hospital in Urbana. My mom had really high blood pressure …
Agree with other reviews. Carle Sucks! Their billing department is horrible and I was treated even though I refused treatment verbally 3 different times I was essentially told I had no choice in the matter and then billed over $5000.00 for …
Good care and physicians but the administrative sector needs work. I was told that my insurance (blue cross blue shield) would cover my service, until I received a call saying that Carle had changed their insurance partners during the time …
Been in the ER (still here) with my help button beeping for over 45minutes. No one has responded or brought in the meds that were ordered well over an hour ago. Two doctors have stopped in to ask if the meds are working and I’ve told them …
Was recently diagnosed with COVID, and the Dr wasn’t able to prescribe safe and effective preventative medicine that is cost efficient (HCQ or Ivermectin). My Dr agreed that the research done is credible but only recommended an EUA of …
Very not children friendly we came here for my mother in law who was in a bad car accident and they would not let my 2month old son even in the building they said he had to stay out and we traveled from southern ohio so we had no one to …
i am 17, having trouble breathing along with a plethora of other symptoms. and i’ve been in this waiting room coming up on 4 hours now. watching people who arrived hours after me get taken back. and when i asked the front desk politely how much longer she thinks it could be she didn’t even recall if i had checked in. RIDICULOUS.
WOW JUST WOW!! I normally go to Christie Clinic for all my healthcare needs because thats the provider my insurance dictates. After dealing with Christie Clinics Cardiology dept and their utter lack of patient care and their inability to …
I have had a lot of great experiences at Carle. Especially with my doctor and staff at Family Med. Not to mention the amazing cardiovascular staff.
One negative experience I have had is, I went to the ER with severe chest pain …
Had my first baby here and after having my second child at a different hospital I realized just how poor my experience at Carle had been. I had a planned c-section, and after my completely healthy son was delivered he was taken away and I …
This company is terrible in just about every single way. The executives should be jailed for the amount of hidden charges in your bill, and the healthcare is across the board awful in my experience. Carle should only be used in emergencies, otherwise avoid it at all costs.
So i tried to pay my medical bill today. I called around 4:45 PM and a lady named Cathy answered. I wanted to setup a recurring payment. She took my initial payment and told me i needed to all back in a month. I said again i wanted to setup …
Fabienne Rebecca Herman, DO I saw her last night well kinda barley I fell down a flight of stairs while I currently have a fractured back tells to to go see my primary care
I never write reviews, this is actually the first one but I strongly feel that other’s should know what was experienced today. I am astonished at the lack of compassion and care my family member received today in the Emergency Room. They …
Service depends on department. I could not get an appointment with my primary sooner than six month. A gastroenterologist was incompetent, ear, nose, and throat doctor was terrible, hematologist was good. They do have advanced equipment, …
12 minutes on hold just to schedule an appointment with a provider. Note that it was not possible to schedule the appointment thru MyCarle for some unknown reason. Carle needs to update their scheduling services. Hire more people, allow for call back.
Worst facility I have ever been to, and I’ve been to some rough ones.
They routinely have misdiagnosed, mistreated, and mishandled myself and my fiancee. …
I’ve gone to Carle for the last 32 years – until now. In the 80s & 90s they were the best place to go for medical care. I had my first child there, my mother’s life was saved there after a severe wreck – I even worked for them for 10 years. …
Carle’s basic standard of care is neglectful-currently and prepandemic. Examples: carle physicians neglected close family members’ prostate cancer and basal cell cancer another’s prenatal care (ob/gyn continues to cancel repeated …
This is probably the best hospital I’ve ever been to. The staff is always so friendly and helpful and I’ve been to several departments throughout this place. They communicate with their patients so well and answer all of your questions …
Overall experience has been concerning. One nurse was great. Everyone else was not impressive. Feeling a dread about seeing the bill because I was just informed they classified my daughter as outpatient observation rather than inpatient. Playing semantics doesn’t leave me feeling good about this at all.
ER visit with my daughter in late January. While the ER is always slow, since there are sometimes more pressing emergencies that understandably take precedence, the staff and doctors were very caring and professional. Our nurse was great. …
I’ve never been to this exact location. However Carle bought out the services in Bloomington, IL. I scheduled an appointment in June for a check up before we scheduled a surgery I have to have. I got to the office and the lady asked me for …
I am very upset. I dropped my mother-in-law off at the ER knowing security could wheel her in a wheelchair to where she needed to go. I leave her to park my car. My mother-in-law told the lady at the first check point that she needed to …
I have nothing but good things to say about this facility. We ended up at Carle which is an hour and a half away from home, because they were able to expedite care for us when our local healthcare system was unable to. They definitely did …
Doctors do not care here.. have been to way too many gynecologist that refuse to actually help me. Every time i ask for a specific testing it’s always an argument or they just refuse to hear me out. Have been to like 4 or 5 different …
Okay, Carle is by far the better hospital in our area (in my opinion), but they don’t treat their employees very well, they have some really bad policies, and their billing department seems to treat patients more as an adversary than …
I am on the 9th floor for pain control. It can be pretty awful and loud when going through episodes of the pain. Its from a low back /,hip arthritis. This experience with the staff has been a nightmare. No compassion for my deep level of …
Horrible service!!!! Never coming here again. Was transferred here after discovering I had a rather large kidney stone. Was told I was going for a consultation and pain management. No one knew what was going on from the moment I got here. …
I do not write many reviews but I can not stress enough to BEWARE- you will receive subpar care if you choose Carle. O stars are too high for this hospital, but 1 had to be given in order to make this post- from the techs to the nurses to …
If I could give 0 stars, I would. The nurses were very rude and disrespectful. My son in law can’t talk with my daughter without his grandmother’s permission. Several issues with the nurses not getting a male when he’d asked for one. Most …
The staff was extremely calm and courteous, I went to the ER with symptoms of tonsillitis the doctor was extremely fast and efficient and they got me the help I needed in a short amount of time
Avoid if at all possible, not only is the care inadequate but they nickel and dime you for the bills. Went there for a stomach issue, never provided any insight as to what it may be but ran test after test. Still no results. Then the bill …
Wife had emergency surgery on her arm. Staff was amazing. Explained every med she was given, and seemed genuinely caring about her and my comfort. Food is really good too. From housekeeping, nurses, food people, and surgeons everyone has …
I brought my wife to Carle ER at 7:30 am for severe abdominal pain and vomiting. It started out fine for the first hour, they addressed her pain and gave her something for the vomiting. It was after the first hour that things went to hell, …
Carle just keeps getting worse. They build all these huge buildings but send people elsewhere. I have a friend who right now needs an emergency operation. They won’t take her as there is no beds available. Come on!! This is an emergency!! I have lost faith in Carle.
The primary specialist was arrogant and dismissive when asked questions. Two Hospitalists MD’s were guarded and closed with information and would only give us the tour guide version of our very detailed questions. That was just weird. Two …
My son was in the hospital being treated as a newly diagnosed Type 1 diabetic. The hospitalist doctor had no ideas how to treat his diabetes. He had no clue about pancreatitis and diabetes and how one impacts the other. He refused to listen …
went to convenient care for a possible fractured elbow. No wait to get roomed, 4 hour total wait in the room. Saw 2 doctors, 1 doctor examined my elbow for a little then was told someone would come to do x-rays. x-rays done, waited probably …
Took my four year old here for a blunt trauma wound. Very scary for her and me. The doctor and nurse were literally angels and got us in and out much faster than I anticipated on a holiday weekend. I am very happy with the Patience from the …
I went to the emergency room — explained my situation in tears — and my experiences and pain were minimized. The entire experience was patronizing and humiliating. I heard one of the doctors laughing about me to their colleague when they …
Bye far the best hospital I’ve ever been too! From the moment we stepped out of the ambulance everyone was absolutely amazing! From the Doctors to the Nursing staff, all the way down to the volunteers. I haven’t felt more at home in a …
My wife fell and is in the ER. We are talkin less than a half an hour I was there. Carle will not allow me to go see her because my Mother in law was supposedly there. I called mother in law to see how my wife was doing and she was not …
1 star only because no stars isn’t a option. There’s a few wonderful doctors and nurses in the er but the rest don’t know what they are doing. This is one of the worst hospitals I had to visit unfortunately. I have plenty of healthcare …
It greatly pains me to write this review. On Aug 3, 20221 my 7 mo pregnant granddaughter suffered a complete spinal gunshot wound, paralyzing her from the waist down. After delivery, she was released with the assurance her medical records …
Absolutely awful experience. Came to convenient care for a leg injury, instantly the physicians assistant said he could not order me images due to worries of blood clots. He sent me to the ER, after recognizing that the ER doctors were just …
I’m appalled with this hospital’s lack of concern for my sister-in-law’s daughter. Our niece was in a terrible accident 7 months ago and was shot in the back and has YET to have her records forwarded to the proper insurance company so that …
I just want to say from the bottom of my heart THANK YOU to every nurse, doctor, surgeon, cleaner & EVERYONE who was involved in my journey. Those people saved my life and treated me as if I was there own, listened to me & gave me the best care. I thank God for flight for life & them sending me to this hospital ❤️
When going to the hospital people need to respect the front desk. Rules need to be inforced. I hate going for a check up or stepping foot in a hospital in the first place. It makes it worse when others go in acting like they own the place …
The staff was very helpful took good care of me and Matthew Cherian MD who works rapid care one heck of person. In my condition he found what others missed and I feel so much better now cause of it. The wait of course was what it was with …
From the second I walked in there until I received my bill, Carl hospital has been a horrendous experience. I had an allergic reaction for the first time in my life and was received very little care for a hospital that prides itself on …
last review was removed? well funeral for my dad was yesterday. they were treating him for covid. They missed the sepsis that he had. They had no clue of health history for days. My dad called me before he went on ventilator..no one was …
Went to the ER at Carle Hospital for severe back pain. They got me in and out quickly. Received a shot and a prescription for my pain. I take the paperwork into walmart they said they can’t fill it because it says void on it. The Doctor …
I paid my bill in full the day they showed up and they still sent debt collectors to me for 2 years. I called the billing office, nobody picked up for over 30 minutes.
They’re swindlers. They engage in systemic double charging and price gouging. Very dishonest billing practices. Patient beware. They’ve overcharged me many times. I thought it was a mistake the first time, but it’s a pattern. If you don’t believe me, Google “carle agressive charging”.
Not impressed with their doctors, but aside from that you can’t get an appointment with the doctors for months. Two to three months to get in to see anyone. This is absolutely ridiculous. And, oh yeah, “we’ll check on that and get back to you”. They never do. I have to call them back constantly.
This place has horrible reviews So I was really scared when my very very sick mother was brought here to the ICU. But they have been so kind to me and my mother. My moms been in and out of hospitals and nursing homes and my home every other …
I find Carle Foundation Hospital’s outpatient services in Urbana Illinois to be exceptional. Although, their parking situation could be much improved. It is the inpatient service I find sorely lacking. I was recently transported there …
Sat in surgery waiting room for an hour after procedure was done waiting on consult when my mother was already back in room wondering where we were. It’s says only 1 visitor in room but had 2 for 4 days then said there can only be 1 when we traveled a considerable distance to see her.
The doctor in dermatology was fine for the 5 minutes I was seen. The $700 bill I received after my 90/10 BCBS Insurance and being “In Network” due to Carle’s “Provider Based Billing” has been a nightmare. Carle’s billing practices are an …
My daughter and I have been to Carle for various reasons over the years and only have positive things to say. They have the best staff and have always been very caring. I would highly recommend them in all areas, from ER to HVI.
Physicians nurses and security staff at Emergency room abused me rapping my rectum jumped on my body, incompetent diagnosis any scientist can figures this and their coverup, no transparent discussion, no proper clothing used by nurses, …
It was my last chance for rehab after becoming a semi quadriplegic. They didn’t give up even though my blood pressure was all over the place. Thank God for them. I’ve made it past the 1.5 years I was given to live. But now it’s time..
The nurses and the doctors were excellent. Nurses explained everything’s that was happening and the procedures that my husband would be going through. Very professional and caring.
Carle clinic has excellent staff but their billing department is awful. For the second year in a row they bill me 10 times more than I am supposed to pay. Eventually they agreed with what my insurance had told them from the beginning but I had to spend hours on phone.
Carle’s use of Observation Rooms is dangerous. I was left alone in one of their Observation Rooms post surgery. They left me without a bath and DIRTY for an ENTIRE WEEK! No wonder patients die of infections there!Lights were on 24/7. The …
Have an allergy to perfumes/colognes, I go into anaphylaxis shock. Posted it on the door to my room. 2 nurses decided to ignore the sign, became confrontational, and I broke out in hives. Got moved to another room. By this time I had …
In 2017, after recently giving birth, I came to Carle ER with psychiatric symptoms and a history of depression. My GP had greatly increased my dose of SSRI. They kept me (and my concerned husband + infant) for -8- hours while denying …
Worst hospital ever. They gave me mother terrible service and she died. I would not recommend this hospital to anyone ever. The doctors that they use are not experienced enough in my opinion. The nurses are young and still learning. They made my mother sicker and sent her back home. I would give them a zero if I could.
I came into the ER with a very upset stomach. The doctors did all kinds of tests to try to find out what was wrong. They determined it was a hernia and a twisted stomach. I was hospitalized. They found a sergeant that could do both …
My mother was recently hospitalized and to say I was really disappointed by the lack of care she received is an understatement. I dont have enough time to mention everything so i will give you the highlights. To start with my mom had an IV …
A “non-for-profit” hospital that makes hand-over-fist without paying a single cent in tax that will squeeze every last penny out of you given the chance. The parking is also horrendously overpriced and hard to find and whether or not you …
After a fall, I was air lifted to Carle. Was impressed with all the care during my six days there. The day nurses I had were just fantastic. The doctor was great at explaining what was going on. Thanks for the care!
Best possible work experience. Cutting edge, protocols that ensure best practice and trauma surgeons that are invaluable keep an eye on the ICU.
If a patient, it’s the first hospital I would choose, having worked at a dozen …
I cannot say enough great things about all of the staff! The doctors were attentive and made sure our son got the best care he needed. And THE NURSES🥰. We had a team waiting for us in ED when we arrived & they made sure he was as …
Wife has been here multiple times for ongoing issues ,never had any problems with staff or doctors
Worst people to deal with on billing.made payment arrangements and it still isn’t enough.called a day later harassing me, turned it into collection agency.such rude people.if I could give 0 stars i would.
Everyone was very friendly and thank you for nurses and doctors
Horrible service!!!! Absolutely no empathy for patients. the doctors don’t even pretend to care about patients! beware of this place!!!
Always really good experience, not good if they laugh at you for your pronunciation.
If i could give them a 0 i would they John Doe me with my state ID after hitting me with an ambulance
I have the world’s best Dr. s Thanks guys
They never call you back when they say they’re going to call you back it takes 6 months to get an appointment you could be dead before that
They do a good job taking care of my grandma.
Carle is a great hospital. Doctors and nurses are very good!
Great care by entire staff, from Dr’s to all support staff
Been here too many times. Twice I’ve had to tell staff to kill someone. So far, I’m still alive.
ER is very slow
Carle has cared for me and my family for decades. There is no other health care provider I would choose.
My wife’s 30-min talk with a MFM costs $2500. This is a non-profit organization?
The most awesome place ever. All the doctors nurses and techs were outstanding.
Amazing medical staff! Level 1 trauma center
Convient care is in no way convenient the wait is ridiculous and you are told you Will be seen shortly when thats noy the case. Was Waiting for hours
HORRIBLE! I was in shock at the treatment we got from the nurses, doctors, and even the kitchen staff. Unbelievable this place needs to be investigated.
Nurses are great doctors are great. Employees are caring,helpful and sincere
Better than Provena. Hospital has one of the most high rated and top doctors in the nation.
Great nurses and staff. Always kind and professional. Wouldn’t go anywhere we’re else.
Staff amazing. AccommodatIons awesome.
Quality of service given to our child was A++.
Thank you all for everything.
As usual courteous n attentive in convenient care part of the ER
My husband had been there twice in the last month for heart issues. Both times had excellent care.
Best experience, friendly staff. They do things for the betterment of the patient, and respect our boundaries.
They got the hospital like a prison one person came for a support person. That person left and I tried to switch it out and couldn’t one person the whole visit .
Dr Nguyen & all her staff are always professional, pleasant, and helpful.
If you over pay on a bill dont expect to get a credit back. It will be lost in the system.
Amazong staff. Both nurses and doctors were kind and thoughtful.
They told me I only need to pay $15. Then they charged me $300 and threat me to report my credit score if I don’t pay. lol
Waitted about an hour for the doctor and about half an hour for foot x-ray examination. Not sure about the cost yet, waiting for the bill.
doctors good nurses good billing and accounting horrific will ask to double pay for services make sure you keep good records
the old lady in the reception is nice. however the check in counter young girl is rude very rude. Jehovah will punish her.
Unfortunately I couldn’t find a zero star they made me wait for 40 minutes to let me in, worst and worst er I ever been at
The nurses are helpful they work as fast as they can and if something is slow and you say anything about it they will try there best to fix it
After moving to MA, my medical bill was only 15~20% of the amount carle has been charging me, even though I have the same medical service. This is ridiculous.
It’s been the worst place to see a doctor staff don’t attend to you last time I was there I was calling a nurse and was left unattended bleeding through my noise and now I lost my noise and look horrible and now have a hole in my mouth …
Very bad billing system. Kept sending me the bill that was not updated. I have been calling the billing people many times to confirm my insurance and payment. Still receive another bill that ask me to pay more. very disappointed.
I have nothing good to say about this hospital..
Had to re-admit my Mom to the hospital 12 hours after release. The Lack of care was very shocking!!!
good doctors, nurses and service. the billing department is terrible and a hassle to try to deal with after service.
Communication break down. They let my Aunt leave and forgot to put a heart monitor on her. They had all day to do it. We had to drive a hour back when the finally figured they had forgotten. Scary place.
Every contact with Carle hospital or physicians has been unsatisfactory. The financial charges are unethical. If I believed in curses, I would whip up a doozy.
THE BILLING DEPARTMENT IS FRAUDULENT. THEY DO NOT GIVE PATIENTS THE CORRECT INFORMATION ON WHERE THEIR PAYMENTS SHOULD GO….DO NOT USE MYCARLE TO PAY THEM. THEY TURNED ME INTO COLLECTIONS FOR NOT USING THE APPROPRIATE SITE TO PAY. I HAVE TRIED TO SPEAK WITH A SUPERVISOR ABOUT THIS AND NO ONE HAS RETURNED MY CALL
The doctors don’t listen. Just take your chances and wait for an appointment at planned parenthood where they at least pretend to care.
Totally disrespectful staff, especially in the ER department. The security staff employs, in my opinion, abusive tactics to restrain only a mildly uncooperative patient (myself). I felt totally violated by these people.
If you want a problem as frustrating as the reason for visiting, then deal with Carle billing department!!! Its like speaking to a robot that has no cognitive function at all.
Very good hospital kind and helpful, especially Sarah and nàña on 9th floor.they were all very good and caring.
Sometimes the wait can be long but once they get you to the back they are always caring and make sure their patients are comfortable and leave with the care they need the little things can be looked over because at the end of the day it’s abot the care they provide to the people of the community
Great hospital, good doctor’s, only flaw I experienced was long haired redhead who is at front desk in er, no help at all has personality of a sloth, people come in stressed out trying to find loved ones, need someone with compassion to help you
Carle Hospital SUCKS! They basically killed my mother in 2014. I have sleep apnea and they doing NOTHING to help me with my problem. Its sad that this is pretty much the ONLY hospital in this part of Illinois.
The ER staff was very unprofessional talking loudly about other people’s treatments and running behind. They also sounded confused as if they didnt know what they were doing.
Carle Foundation Hospital offers a variety of services for patients of all ages. Definitely the best hospital south of Chicago land for Pediatrics, Neurology, and cardiology.
This hospital helped my significant other get through an infection. All nurses were really nice and caring.
There is one nurse That works here who thinks she’s God Poor attitude for a wonderful place
Carle has been keeping me alive for years i’ve been to many excellent highly rated hospitals over the years in chicago but carle is by far the best.The care i’ve recieved every time is above and beyond.Dr.s are impressive they admit when …
If I could give a lower score I would put a negative 5 star my wife’s mom is dieing because her ex husband decided to stop all carry for her and had Nancy Cox bared from the property just because she was asking why they were letting her …
Everyone except one doctor named Zhaohui Jin were kind, he overwhelmed one of my relatives and she was so upset. He said he understood but he didn’t act like it. This is only a warning for you and your family.
As a whole, the staff at the hospital are kind, caring, and truly concerned about the patients. This applies to everyone from the workers in valet service to foodservice to HCT’S to physicians.
This hospital is terrible. They constantly ask what’s wrong with you but don’t help in trying to resolve the problem. I come here only when I’m really in dying pain and leave the same condition I came. This hospital could care less if you …
They told me it was mandatory to have covid test before procedure so did test they did procedure without getting test results 2 weeks later no test results called to find out why the only answer they could come up with was they lost the …
My .life was saved at least twice by Carle. All my experiences were good except for one disputes over billing. I would sent my nearest and dearest there for any needs they had.
Worst Customer Service I Have Ever Experience! No Hospitality, No Friendly Staff, Show No Concern, Extremely Long Wait For The E.R.!!!! Went to Presence Hospital and received great service, friendly staff, got in a room right away, and doctor came in five minutes after we enter our room.
I would like to thank carle hospital for the amount of care they have my daughter and grandchild. They were always comming in and checking on her and were always respectful. So thank all of you in the cc unit
I spent the night in the hospital after having my son , came out to my car and someone had hit my car in the e.r parking lot. Security Has the video of the incident but couldn’t figure out who has done this horrible crime ,now I am forced to pay for my damages myself.
I wud give this JOKE OF A HOSPITAL 0 STARS IF THAT WAS A OPTION FOR MY FIRST VISIT HERE!! Im NEVER COMING BACK HERE AGAIN!!! POOR SERVICE TO PEOPLE WHO COME TO UR ER!!! I WILL NOT RECOMMEND ANYONE TO COME HERE EITHER.
I supposed to have appointment at 8:40 with Dr Khan today, and the nurse called me at 4 am in the morning just to cancel the appointment, was it the only time they can contact me? I received another cancellation call again around 8am. Is …
I was at the hospital this morning in room 13 with my 1 year old grandson and he found a pill on the floor and just about put it in his mouth . I feel that housekeeping or someone needs to do a more thorogh job of checking the floor for foreign objects . If I wouukd not have been watching him this could have ended very badly .
I have been in the emergency room waiting for an hour. They don’t take their patients seriously, half the staff has been taking a break in the back. This is the night shift I am referencing they are beyond awful.
I was not send my dog there the people are not good at all and I lose four people there and the hospital try too hide it but it didn’t work at all people learn too ask question about your love one make sure you visit them
My sister was admitted for two days and still did not get any precise information or diagnosis from her doctor. The doctor was more concerned about praying for her rather than actually discussing her symptoms and medical history.
The nurses in the NICU are great, the guest house is a great idea as well, I wish more hospitals would do something similar, far better experience than with baby #1 at unioU hospital in terre haute, great job guys
Gave me a “definite” diagnosis and rushed me out without being able to give me a “definite” diagnosis. I came in with pelvic pain and vomiting from the pain. Diagnosed with a stomach bug despite presenting most symptoms of endometriosis …
Runs unnecessary tests, then doesn’t bill it correctly to insurance so you have to pay for them out of pockets. Tells you that because you consented to a blood draw for one test, you consented to have whatever tests run they felt like …
I don’t go to the ER unless I truly need help. The staff was really nice, patient, and very understanding. Thank you for trying to help me Nicole Warmac and listening to my concerns! 🥰 …
Great care over the last 3 hospitalizations for my mother’s CHF. Nurses are great and knowledgeable and Doctors actually explain what is going on and how they are going to treat it.
Carle Hospital owns Health Alliance insurance company. That presents a conflict of interest. Your doctor requests authorization for expensive treatment, insurance denies to cover. Doctor pretends to ‘appeal’ the insurance decision, while …
A bunch of crooks. Any time I try to use them they spring a few hundred dollar bill on me out of nowhere. What am I paying insurance for??! Stick with Christie Clinic. At least they won’t squeeze you for any money they can get.
Just for anyone wondering, if you check the names of those associated with the contentless 5-star reviews you can often track them back to media/advertising/portfolio management positions, some even directly related to Carle. Is Carle …
I’d give it zero if I could. 3 doctors at Carle told me I got nothing wrong with me, despite the fact I was suffering from terrible nerve pains and burn sensation all over my body. Such conclusion was reached after a 14k brain and cervical …
My father has Multiple Myeloma(cancer) and Parkinsons which have brought on a multitude of complications and at this point his quality of life is horrible! His team of Physicians including Dr.Vasireddy, have prescribed drug after drug to …
WORST hospital ever seriously if have the option of going to another hospital please for your own sake go to the other hospital. Terrible service and are only looking to get money out of patients they don’t care for the patients at all. All we are to them is a paycheck so they won’t even listen to your concerns properly.
Almost Died – Visited Convenient Care on 9/17/2014 and was diagnosed with allergies because of shortness of breath.. Sent home with Prednisone and traveled 700 miles in a car. Upon immediate arrival in NC a NC doctor diagnosed me with …
I was treated with respect and dignity. The staff at T6N are Fantastic!!!! I have terrible anxiety attacks they calmed me down. Florence Nightingale move over…
Sitting in CDU waiting on my father- in-law to get his stress test and all I can hear is this woman at the desk talking very loud that she didn’t get a cookie.
Was referred by McKinley at UIUC to see a dermatologist for psoriasis here. Not only did my psoriasis not get controlled, but the doctor left me with a scar the size of a nickel on my back to make sure it was psoriasis, even though I have …
if I could zero star that nurse tried to keep me and my family against our will ,dr said I cou6go home ,I have a special needs child .I was the patient, she had me in fear of my life my baby’s life ,even lied to security officers. I’m sue …
They almost killed me there,the nurses were awful. I have a double lung transplant and when they pulled the midline out, it caused a blood clot and I also left with clostridium. Terrible care would not take my dog there.
The entire staff I met had an attitude. They lost, literally LOST, my mother in their OWN HOSPITAL!! For hours no one had any idea where this UNCONSCIOUS WOMAN WENT! WORST HOSPITAL EVER!!!
The staff, doctors, nurses down to the guards behave as gods. That you have no right to challenge them. The treatments are very specialized but they forget to treat whole patient. Then you got to wait for them to decide if they will get …
I recently had cataract surgery with Dr R Wang. From my preop appointment all the way thru actual surgery everyone that anyone had contact with me were all very knowledgeable, friendly and helpful. From PSR’S , CMA’S, and RN’S and surgical …
I work at Carle and absolutely love my coworkers, my patients and how hard Carle works to provide the best care possible. It’s not always easy but Carle constantly strives to be an amazing employer and give quality treatment to every patient!
My son went to Carle for care, and they charged 4 times the cost for an ENT to help him than another facility that he went to earlier in the year. Be careful that you get an estimate before any procedure, even if you have good insurance and if Carle is considered in-network!!
My friend had a bad experience tonight, but nurse Lori was literally the sweetest, most helpful person. I would recommend her to anyone!! 100/10.
I was in and out of Carle Hospital since approximately 2003. By far Carle has been the best hospital experience I have ever had. The doctors, nurses, assistants and even the custodians and kitchen workers were awesome. I’m lucky enough to …
North Tower 7th floor has the best nurses and Tech’s. I spent 5 days there a couple weeks ago and all the staff were kind and caring. I never waited more than 30 minutes for assistance after hitting my call light. Also when I was able to eat on 4th day and 5th day,the dining staff were very prompt and accommodating.
I’m here at the hospital with my daughter who had a surgery that was serious and she got a roommate that is VERY high maintenance and can’t sleep at all! There were other rooms with beds available but she was put in here. I hope they don’t ask me how this experience was because I’ll let them have it.
Beware the Carle facilities charges—$265 in facilities charges for nothing more than sitting in their room. $750 in total charges for a 20 minute exam that could have been completed by my 14 year old daughter with 20 minutes of training. I cannot fathom how they justify these charges.
My child had her back broken by her father and the emergency room staff was the rudest imaginable. Misdiagnosis by Dr. Hoskins. Too big of a business to care about patient care.
I had a CT scan scheduled and drank a Barium prep for it. When I arrived for the scan, they were running behind, but I waited patiently. Before the scan the rad tech asked if I took my Prednisone prep. I hadn’t because I wasn’t told …
Had a baby boy delivered while my primary doctor was on vacation. Everything went perfect. My wife loved it and would give them a 5star. But i miss placed my sunglasses in the room and they said no Bobby noticed then. So I’m upset. I give them a 4star…lol
I wish I could give negative stars. They double billed me over a month after I had a simple diagnostic test, claiming I had a surgery, and they lied to me when I left the doctor’s office, claiming everything that was done was covered by my …
Terrible billing management! They rely so much on paper bills! If you miss one, it looks okay from both the insurance company’s website and MyCarle payment due amount. They trick you using the terms and categorized account number. As …
Billing is a joke. Don’t believe them when they say your insurance covers this, they placed little hidden fees in there your insurance will not cover to screw you.
The neurological department is absolutely the worst I have ever seen when it comes to treatment. Or, it would be; if after 10 months there was anything resembling treatment. I would put negative stars I’d it were possible. Avoid like the plague. Maybe if you have money you’ll be treated like a human being.
12/26/2021 I checked in to the ED at 2am and it’s now 906am and I am still in waiting room. I will update as the time goes by. I finally got brought back to a room at 923am. I got seen by doc at 1040am
wish i could write better about carle hospital after one doctor saved my life while another is doing nothing just continuing treatments of previous doctors. …
At the ER at noon on a Monday. Waiting room is full. 2 people have said they feel like they are going to pass out and they tell them they have no rooms. An older lady has blood running out of her nose (not dripping, running) and some lady is talking on the phone about how she has scabies all over her. Go any place else besides this ER.
Some of the Drs lack hearing. 1 said I had IBS and I was talking about bladder issues. He then got loud and argumentative. He kept getting louder and louder. Not professional at all! Another Dr I chose as a primary and wanted to drill me …
Healthcare quality is OK.
Fees are over-charged. And non negotiable. Customer service rep and her supervisor kept on telling me that’s their policy. …
My husband got surgery there, and the physician even admitted to cut “the wrong thing,” the physician still working there. They did not even give him a wheelchair after the surgery or let me see him. So, he had to walk across the hospital in pain after being botched.
We have had 2 experiences now where staff at Carle SEVERELY messed up and they either omitted the incident or flat out lied in the notes. I dont know how they keep getting away with this. My Grandfather who is on hospice through Carle has …
Very nice hospital and the whole 7th floor has the BEST and friendliest nurses I’ve ever came across in a hospital. They go out of their way to please their patients and their patients families and i thank them for that. Them nurses all deserve a raise!
There was unreasonable hidden hospital fee. I will never come back again.
I came to Carle for a small dermatology checkup with student insurance.
The physician fees were almost covered by my insurance. …
I CAN’T BELIEVE CARLE SECURITY REFUSED TO HELP ME CHANGE A TIRE – IT’S AGAINST THEIR POLICY.
My hubby had a procedure and when I got to the car the tire was completely flat. …
I recently had knee surgery, a meniscus repair with Dr Manahar. I went to the therapist 3 days and 7 days after the surgery.i have not had any pain whatsoever. The therapist canceled all other appointments because I was doing fantastic. …
There is a seemingly unknown and unrecognized, even somewhat hidden medical profession that is quite essential but never acknowledged or given the accolades they rightfully deserve. Both Anesthesiologist (Doctors)) and Certified Registered …
I had 3 appointments with Carle in 2015. The first they incorrectly told me was covered by my insurance, the second the doctor told me she had other patients to get to less than 15 minutes after I came in and left without listening to …
I will always recommend Carle. When I was pregnant with my daughter and was having issues they took the extra precautions to make sure she was developing correctly. I typically go to the Carle in Mattoon but did have to go up to the mail …
Carle hospital is a very nice clean hospital however I am very disappointed with all the staff including the dr.s and nurses. My current 4 year old child has so many GI problems. She is currently fed 100% by g tube. Three years ago I asked …
Grandson was transferred there from a small regional hospital in East Illinois. He had multiple blood clots in both lungs. In nine days of CVICU and regular room stay he was released, completely recovered. Amazing doctors. Amazing and …
I’d like to think that when I read a review about a Hospital , the review is about the medical care one recieves, not the damn billing system! I’m sorry but I don’t think it’s fair giving the hospital one star for non medical reasons. For …
Physician & Nursing care is good. Billing/Accounts Receivable are the worst I have ever dealt with regardless of organization or industry! Working to find in network providers at Christie clinic solely to get away from the Carle headaches.
Very disappointed. Perhaps if I hadn’t been a neuroscience PhD student I wouldn’t have known better. I came in from a bicycle accident with a head injury. While they were very quick to get the CT done and the nursing staff was very …
This nurse larea told me they’re having complications with my wheelchair and that I should just walk. And when she put the gauze over where my IV was, pressed down with her thumb very hard and for a lot longer than needed. I felt like more …
I had a horrible experience at Carle. Our first baby was born at 8:30am on April 14. At around 11:30am that day, the nurse, Jamie, if I didn’t remember her name wrong, tried to teach us how to breastfeed, she pressed my baby’s head, really …
Re:Uro-gynecologist: Dr. Leon Plowright.
I am a current patient of Dr. Plowright. I first met with him in Sept 2018 for bladder concerns and later discovered that I had a prolapsed bladder and uterus. …
I drive from an hour south to come to see Dr. Dillard (which she is great). But both times I had to visit I waited over an hour, when asking reception how much longer they just look at me like a deer in the headlight and don’t have an …
The doctors are competent. Not above ordering questionable expensive tests. Their billing system is atrocious! You are given one account number for several different groups, Physicians, Hospital, etc. If you happen to send a bill to the …
If I could rate the hospital at zero I probably would. My son had seizures due to fevers. When all was said and done I still didn’t know what was causing his reoccurring fevers. So after I got out of Illinois and drove to Ohio I had to stop …
Had to have an emergency c-section there and my son is still there in the NICU – I have nothing but wonderful things to say about the staff. The doctors and nurses were an absolute blessing. They have been very kind and patient with us, helping us understand and giving us the tools we need to manage this situation.
Carle is billing me for seeing Dr. Zasada >30 minutes, even though he only spoke to me for 10 minutes and said that I didn’t even need to be in the hospital. He also refused to refer to me by my legal name. Now I’m receiving bills now from …
My elderly father was hospitalized for nearly 10 days, and during that time, no one from hygiene came in to wash him up, shave him, as they normally do. They complained about having trouble dealing with his dementia, yet never thought this …
How can a 413 Bed Regional Hospital say that it might not be open 24 hours today because “Black Friday might afffect it’s operating hours”
WHAT???? …
I never write reviews as well like many other people who wrote their comments here. Carle is the monopoly in this place and as a college student in UIUC, there is not much choices left except for this hospital. I am an international student …
Carle Foundation Hospital should be ashamed of their billing practices. Their prices are ridiculous and non-negotiable for facilities fees. While we had excellent care from our provider at a fair price, the facilities fees charged above the …
switched my primary care doctor without saying anything and assumed i wouldnt notice. the appiontment maker just lied to me and refused to set up a follow up appointment by phone, while i was on the phone with her. kept telling me to do it …
I want to give this hospital a zero star, not even half a star. It is, like other people mentioned in these reviews, a complete joke. 500 bucks goes to the physician who came in for 5 minutes to tell me i need an MRI scan before we can do …
I’ve been going to Carle hospital for years and they’ve always done a great job! My father has been going there for 52 years for his rheumatoid arthritis and he continues to go there to this day…so I would say he’s happy with their …
I have been sitting in the ER waiting room for an hour now they call me back get me back there and the bed is full so now I’m back in the waiting room nurse said she was going to go clean a room and get me back in about 5 minutes . Keep in …
Carle Hospital as a whole is a really good hospital.
There are always a few bad apples though. Dr. Rauther is especially horrible. In my opinion , she should be fired on the spot. I’m not sure why she is still …
I have had nothing but a positive experience here; all the nurses and doctors have been fantastic. Clean, knowledgeable, and professional.
Everyone complains about billing– look we all know our Healthcare system isn’t …
Highly recommend Carle foundation. Every aspect of care is accounted for and treated as top priority. From housekeeping to food service to nurses. Carle seems to only employee the best. If I ever need another procedure done again, I will definitely drive the 90 miles south to Carle.
So i tried to pay my medical bill today. I called around 4:45 PM and a lady named Cathy answered. I wanted to setup a recurring payment. She took my initial payment and told me i needed to all back in a month. I said again i wanted to …
First the service, I went in, it was fast, thorough, and I was assured that my insurance would cover everything. Now the standard charge for the services I was getting is around $200, and after insurance I’m used to seeing a co-pay of …
If I could give ZERO stars I would. I Will NEVER go to this hospital again. Brought my 9 day old baby to the ER for seizures. They did blood work and said his calcium level was low but wasn’t concerning and scheduled us to see a Neuro in a …
I went for an orthopedic appointment because I had issues with my foot. The appointment wasn’t particularly helpful and I did not like my doctor. But the BIGGEST issue was paying for the appointment. Carle never bothered to ask me my …
Carle saved my life when I was an infant, and they have taken excellent care of me and my children for many years… BUT recently my grandmother was admitted to critical care and the gastrointerologist that spoke to me was absolutely THE …
You can rarely reach anyone from your doctor’s office in a reasonable amount of time. They don’t seem to care. My doctor is great but I’m overdue for better service from Carle.
Update: they just texted me to check me test results, that said my brain cancer might be growing back…On a Saturday night. I can’t even call to talk to anyone til Monday. That is beyond messed up and might be a sign of the times. Call …
Horrible, horrible customer service. The staff including the doctors are usually very friendly and helpful, but impossible to get to them. It takes sometimes HOURS to get an appointment (even with their call back feature), the self-check …
I have had 3 separate occasions where they have coded things wrong. I have a $60 copay for a specialist visits and the last visit I had I was charged $740. They explained I had to pay for the room I was using, a facility charge. In …
I literally can’t believe that this establishment only has a rating of 2.9. I was life flighted to this hospital, over an injury so bad I almost lost my arm. The staff couldn’t be nicer. I never fill out reviews, but this hospital is …
People don’t ever go to Carle hospital or any associated entity because they are very nasty of handling claims collections. They’ve charged me with the hospital and the ambulance services over $11,000 from a car accident when I went …
Ive always had a great experience with carle. They have been patient, fast to getting me into appointments and the right equipment. I think some of the referrals were not really necessary but I followed through anyways. My eye dr. did 4 …
I couldn’t get an appointment until I put $900 on my credit card. They are the worst!
Their providers are good to okay. Their billing system on the other hand is horrendous. They just blindly send out statement making patients overpay and when insurance actually pays and when you have a credit, how many times do you have to call to get the money back?? Jeez…
They are not about helping people they just want to see how many tests they can do, how many other appointments they can make to squeeze you and your insurance then you are left no better then you were when you came in, just have a huge …
I am a veteran who has had two bad experiences with Carle. The VA is my health insurance . Earlier this year in July I went to convenient care for a tooth infection that was causing me to black out which made it to dangerous to drive myself …
Our family had an emotionally devastating experience in the ER. The nurses were very professional, however we are completely disgusted by Dr. Kim’s attitude, conduct and the subsequent consequences of his poor judgement.
They sent me an outrageous bill, I was emitted for concerns of heart failure I was throwing up dizzy sick and my heart kept skipping beats. I didn’t even use an ambulance. Nobody had any clue what they were doing, all I got was an EKG and …
The new design on inside is amazing. The hospital in clean and full of beauty, As well as wonderful helpful doctors,nurses,and medical staff.
As a cancer treatment center it was a terrible experience. A lot of things were said that turned out to not be true. Dr Barnett in radiation was never on time and preoccupied when he had time for your visit. The billing department is at …
If I could leave this hospital zero stars I would. I’ve had every bad experience here you can imagine – from having my doctors switched without my consent, to having nurses ask me if I was homeless because I worked as a painter and just got …
The worst hospital EVER. From misdiagnosis to giving medication that could have killed me. I would definitely not recommend CARLE to anyone. One star is too high for this hospital which does not care at all for their patients. They will make you do a bunch of unnecessary tests to squeeze money out of you.
Honestly, no one should ever have to be put on hold for half an hour before giving up and hanging up. No one ever even said hello. But the absolute worst part is the waiting music that you play. It so horrible that I truly believe it’s enough to make Jesus angry.
I am fortunate enough to be able to say that I have never had to go to the emergency room before, not for my self nor for anyone I know. Today I had to take my mom to the ER at Carle hospital in Urbana. My mom had really high blood pressure …
Agree with other reviews. Carle Sucks! Their billing department is horrible and I was treated even though I refused treatment verbally 3 different times I was essentially told I had no choice in the matter and then billed over $5000.00 for …
Good care and physicians but the administrative sector needs work. I was told that my insurance (blue cross blue shield) would cover my service, until I received a call saying that Carle had changed their insurance partners during the time …
Been in the ER (still here) with my help button beeping for over 45minutes. No one has responded or brought in the meds that were ordered well over an hour ago. Two doctors have stopped in to ask if the meds are working and I’ve told them …
Was recently diagnosed with COVID, and the Dr wasn’t able to prescribe safe and effective preventative medicine that is cost efficient (HCQ or Ivermectin). My Dr agreed that the research done is credible but only recommended an EUA of …
Very not children friendly we came here for my mother in law who was in a bad car accident and they would not let my 2month old son even in the building they said he had to stay out and we traveled from southern ohio so we had no one to …
i am 17, having trouble breathing along with a plethora of other symptoms. and i’ve been in this waiting room coming up on 4 hours now. watching people who arrived hours after me get taken back. and when i asked the front desk politely how much longer she thinks it could be she didn’t even recall if i had checked in. RIDICULOUS.
WOW JUST WOW!! I normally go to Christie Clinic for all my healthcare needs because thats the provider my insurance dictates. After dealing with Christie Clinics Cardiology dept and their utter lack of patient care and their inability to …
I have had a lot of great experiences at Carle. Especially with my doctor and staff at Family Med. Not to mention the amazing cardiovascular staff.
One negative experience I have had is, I went to the ER with severe chest pain …
Had my first baby here and after having my second child at a different hospital I realized just how poor my experience at Carle had been. I had a planned c-section, and after my completely healthy son was delivered he was taken away and I …
This company is terrible in just about every single way. The executives should be jailed for the amount of hidden charges in your bill, and the healthcare is across the board awful in my experience. Carle should only be used in emergencies, otherwise avoid it at all costs.
So i tried to pay my medical bill today. I called around 4:45 PM and a lady named Cathy answered. I wanted to setup a recurring payment. She took my initial payment and told me i needed to all back in a month. I said again i wanted to setup …
Fabienne Rebecca Herman, DO I saw her last night well kinda barley I fell down a flight of stairs while I currently have a fractured back tells to to go see my primary care
I never write reviews, this is actually the first one but I strongly feel that other’s should know what was experienced today. I am astonished at the lack of compassion and care my family member received today in the Emergency Room. They …
Service depends on department. I could not get an appointment with my primary sooner than six month. A gastroenterologist was incompetent, ear, nose, and throat doctor was terrible, hematologist was good. They do have advanced equipment, …
12 minutes on hold just to schedule an appointment with a provider. Note that it was not possible to schedule the appointment thru MyCarle for some unknown reason. Carle needs to update their scheduling services. Hire more people, allow for call back.
Worst facility I have ever been to, and I’ve been to some rough ones.
They routinely have misdiagnosed, mistreated, and mishandled myself and my fiancee. …
I’ve gone to Carle for the last 32 years – until now. In the 80s & 90s they were the best place to go for medical care. I had my first child there, my mother’s life was saved there after a severe wreck – I even worked for them for 10 years. …
Carle’s basic standard of care is neglectful-currently and prepandemic. Examples: carle physicians neglected close family members’ prostate cancer and basal cell cancer another’s prenatal care (ob/gyn continues to cancel repeated …
This is probably the best hospital I’ve ever been to. The staff is always so friendly and helpful and I’ve been to several departments throughout this place. They communicate with their patients so well and answer all of your questions …
Overall experience has been concerning. One nurse was great. Everyone else was not impressive. Feeling a dread about seeing the bill because I was just informed they classified my daughter as outpatient observation rather than inpatient. Playing semantics doesn’t leave me feeling good about this at all.
ER visit with my daughter in late January. While the ER is always slow, since there are sometimes more pressing emergencies that understandably take precedence, the staff and doctors were very caring and professional. Our nurse was great. …
I’ve never been to this exact location. However Carle bought out the services in Bloomington, IL. I scheduled an appointment in June for a check up before we scheduled a surgery I have to have. I got to the office and the lady asked me for …
I am very upset. I dropped my mother-in-law off at the ER knowing security could wheel her in a wheelchair to where she needed to go. I leave her to park my car. My mother-in-law told the lady at the first check point that she needed to …
The staff here has been amazing. We’ve had 3 overnight stays in the past 4yrs and we haven’t had a bad experience yet. …
I have nothing but good things to say about this facility. We ended up at Carle which is an hour and a half away from home, because they were able to expedite care for us when our local healthcare system was unable to. They definitely did …
Doctors do not care here.. have been to way too many gynecologist that refuse to actually help me. Every time i ask for a specific testing it’s always an argument or they just refuse to hear me out. Have been to like 4 or 5 different …
Okay, Carle is by far the better hospital in our area (in my opinion), but they don’t treat their employees very well, they have some really bad policies, and their billing department seems to treat patients more as an adversary than …
I am writing this review because I am extremely impressed by a doctor.
This review is based on a doctor and his teams treatment before AND after an …
I am on the 9th floor for pain control. It can be pretty awful and loud when going through episodes of the pain. Its from a low back /,hip arthritis. This experience with the staff has been a nightmare. No compassion for my deep level of …
Horrible service!!!! Never coming here again. Was transferred here after discovering I had a rather large kidney stone. Was told I was going for a consultation and pain management. No one knew what was going on from the moment I got here. …
I do not write many reviews but I can not stress enough to BEWARE- you will receive subpar care if you choose Carle. O stars are too high for this hospital, but 1 had to be given in order to make this post- from the techs to the nurses to …
If I could give 0 stars, I would. The nurses were very rude and disrespectful. My son in law can’t talk with my daughter without his grandmother’s permission. Several issues with the nurses not getting a male when he’d asked for one. Most …
The staff was extremely calm and courteous, I went to the ER with symptoms of tonsillitis the doctor was extremely fast and efficient and they got me the help I needed in a short amount of time
Avoid if at all possible, not only is the care inadequate but they nickel and dime you for the bills. Went there for a stomach issue, never provided any insight as to what it may be but ran test after test. Still no results. Then the bill …
Wife had emergency surgery on her arm. Staff was amazing. Explained every med she was given, and seemed genuinely caring about her and my comfort. Food is really good too. From housekeeping, nurses, food people, and surgeons everyone has …
I brought my wife to Carle ER at 7:30 am for severe abdominal pain and vomiting. It started out fine for the first hour, they addressed her pain and gave her something for the vomiting. It was after the first hour that things went to hell, …
Carle just keeps getting worse. They build all these huge buildings but send people elsewhere. I have a friend who right now needs an emergency operation. They won’t take her as there is no beds available. Come on!! This is an emergency!! I have lost faith in Carle.
The primary specialist was arrogant and dismissive when asked questions. Two Hospitalists MD’s were guarded and closed with information and would only give us the tour guide version of our very detailed questions. That was just weird. Two …
My son was in the hospital being treated as a newly diagnosed Type 1 diabetic. The hospitalist doctor had no ideas how to treat his diabetes. He had no clue about pancreatitis and diabetes and how one impacts the other. He refused to listen …
Not had great experiences with most doctors besides 2 that have left.
Also they are not being understanding about bills during this pandemic when you …
went to convenient care for a possible fractured elbow. No wait to get roomed, 4 hour total wait in the room. Saw 2 doctors, 1 doctor examined my elbow for a little then was told someone would come to do x-rays. x-rays done, waited probably …
Took my four year old here for a blunt trauma wound. Very scary for her and me. The doctor and nurse were literally angels and got us in and out much faster than I anticipated on a holiday weekend. I am very happy with the Patience from the …
I went to the emergency room — explained my situation in tears — and my experiences and pain were minimized. The entire experience was patronizing and humiliating. I heard one of the doctors laughing about me to their colleague when they …
Bye far the best hospital I’ve ever been too! From the moment we stepped out of the ambulance everyone was absolutely amazing! From the Doctors to the Nursing staff, all the way down to the volunteers. I haven’t felt more at home in a …
My wife fell and is in the ER. We are talkin less than a half an hour I was there. Carle will not allow me to go see her because my Mother in law was supposedly there. I called mother in law to see how my wife was doing and she was not …
Will turn you over to collections in a heartbeat. I’m not exaggerating. Strongly consider how much your pain is worth before you let them touch you.
1 star only because no stars isn’t a option. There’s a few wonderful doctors and nurses in the er but the rest don’t know what they are doing. This is one of the worst hospitals I had to visit unfortunately. I have plenty of healthcare …
It greatly pains me to write this review. On Aug 3, 20221 my 7 mo pregnant granddaughter suffered a complete spinal gunshot wound, paralyzing her from the waist down. After delivery, she was released with the assurance her medical records …
Absolutely awful experience. Came to convenient care for a leg injury, instantly the physicians assistant said he could not order me images due to worries of blood clots. He sent me to the ER, after recognizing that the ER doctors were just …
My mother was admitted to hospital
With massive stroke.
I went to see her they told me I would not be able to. Because of covid …
I’m appalled with this hospital’s lack of concern for my sister-in-law’s daughter. Our niece was in a terrible accident 7 months ago and was shot in the back and has YET to have her records forwarded to the proper insurance company so that …
I just want to say from the bottom of my heart THANK YOU to every nurse, doctor, surgeon, cleaner & EVERYONE who was involved in my journey. Those people saved my life and treated me as if I was there own, listened to me & gave me the best care. I thank God for flight for life & them sending me to this hospital ❤️
When going to the hospital people need to respect the front desk. Rules need to be inforced. I hate going for a check up or stepping foot in a hospital in the first place. It makes it worse when others go in acting like they own the place …
The staff was very helpful took good care of me and Matthew Cherian MD who works rapid care one heck of person. In my condition he found what others missed and I feel so much better now cause of it. The wait of course was what it was with …
Carle hospital lied to our family for 10 days straight about her aftercare plan putting my mom at risk and family in limbo. …
From the second I walked in there until I received my bill, Carl hospital has been a horrendous experience. I had an allergic reaction for the first time in my life and was received very little care for a hospital that prides itself on …
last review was removed? well funeral for my dad was yesterday. they were treating him for covid. They missed the sepsis that he had. They had no clue of health history for days. My dad called me before he went on ventilator..no one was …
Went to the ER at Carle Hospital for severe back pain. They got me in and out quickly. Received a shot and a prescription for my pain. I take the paperwork into walmart they said they can’t fill it because it says void on it. The Doctor …
I paid my bill in full the day they showed up and they still sent debt collectors to me for 2 years. I called the billing office, nobody picked up for over 30 minutes.
They’re swindlers. They engage in systemic double charging and price gouging. Very dishonest billing practices. Patient beware. They’ve overcharged me many times. I thought it was a mistake the first time, but it’s a pattern. If you don’t believe me, Google “carle agressive charging”.
Not impressed with their doctors, but aside from that you can’t get an appointment with the doctors for months. Two to three months to get in to see anyone. This is absolutely ridiculous. And, oh yeah, “we’ll check on that and get back to you”. They never do. I have to call them back constantly.
This place has horrible reviews So I was really scared when my very very sick mother was brought here to the ICU. But they have been so kind to me and my mother. My moms been in and out of hospitals and nursing homes and my home every other …
I find Carle Foundation Hospital’s outpatient services in Urbana Illinois to be exceptional. Although, their parking situation could be much improved. It is the inpatient service I find sorely lacking. I was recently transported there …
If it wasn’t for this hospital I would’ve been a dead man they were able to get my Chron’s in check the surgical team is awesome
Sat in surgery waiting room for an hour after procedure was done waiting on consult when my mother was already back in room wondering where we were. It’s says only 1 visitor in room but had 2 for 4 days then said there can only be 1 when we traveled a considerable distance to see her.
The doctor in dermatology was fine for the 5 minutes I was seen. The $700 bill I received after my 90/10 BCBS Insurance and being “In Network” due to Carle’s “Provider Based Billing” has been a nightmare. Carle’s billing practices are an …
My daughter and I have been to Carle for various reasons over the years and only have positive things to say. They have the best staff and have always been very caring. I would highly recommend them in all areas, from ER to HVI.
Physicians nurses and security staff at Emergency room abused me rapping my rectum jumped on my body, incompetent diagnosis any scientist can figures this and their coverup, no transparent discussion, no proper clothing used by nurses, …
It was my last chance for rehab after becoming a semi quadriplegic. They didn’t give up even though my blood pressure was all over the place. Thank God for them. I’ve made it past the 1.5 years I was given to live. But now it’s time..
The nurses and the doctors were excellent. Nurses explained everything’s that was happening and the procedures that my husband would be going through. Very professional and caring.
Carle clinic has excellent staff but their billing department is awful. For the second year in a row they bill me 10 times more than I am supposed to pay. Eventually they agreed with what my insurance had told them from the beginning but I had to spend hours on phone.
Carle’s use of Observation Rooms is dangerous. I was left alone in one of their Observation Rooms post surgery. They left me without a bath and DIRTY for an ENTIRE WEEK! No wonder patients die of infections there!Lights were on 24/7. The …
Have an allergy to perfumes/colognes, I go into anaphylaxis shock. Posted it on the door to my room. 2 nurses decided to ignore the sign, became confrontational, and I broke out in hives. Got moved to another room. By this time I had …
In 2017, after recently giving birth, I came to Carle ER with psychiatric symptoms and a history of depression. My GP had greatly increased my dose of SSRI. They kept me (and my concerned husband + infant) for -8- hours while denying …
Worst hospital ever. They gave me mother terrible service and she died. I would not recommend this hospital to anyone ever. The doctors that they use are not experienced enough in my opinion. The nurses are young and still learning. They made my mother sicker and sent her back home. I would give them a zero if I could.
I came into the ER with a very upset stomach. The doctors did all kinds of tests to try to find out what was wrong. They determined it was a hernia and a twisted stomach. I was hospitalized. They found a sergeant that could do both …
My mother was recently hospitalized and to say I was really disappointed by the lack of care she received is an understatement. I dont have enough time to mention everything so i will give you the highlights. To start with my mom had an IV …
A “non-for-profit” hospital that makes hand-over-fist without paying a single cent in tax that will squeeze every last penny out of you given the chance. The parking is also horrendously overpriced and hard to find and whether or not you …
After a fall, I was air lifted to Carle. Was impressed with all the care during my six days there. The day nurses I had were just fantastic. The doctor was great at explaining what was going on. Thanks for the care!
Best possible work experience. Cutting edge, protocols that ensure best practice and trauma surgeons that are invaluable keep an eye on the ICU.
If a patient, it’s the first hospital I would choose, having worked at a dozen …
I cannot say enough great things about all of the staff! The doctors were attentive and made sure our son got the best care he needed. And THE NURSES🥰. We had a team waiting for us in ED when we arrived & they made sure he was as …
If I could give them a 0, I would. 20 years w/ Carle (former patient & relative of an employee), I recommend you go anywhere else. …