CarlinVision

Ophthalmologist, CarlinVision

CarlinVision is the largest and most experienced eye care practice in Gwinnett County. We were founded in 1977 by Dr. Richard Carlin and are located in beautiful downtown Snellville. We … See more

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CarlinVision Reviews ( 250 )

  1. It is always a pleasure to come to Dr. Carlin. Everyone there is so kind and respectful. They make sure your questions are answered and obtions are clearly understood. A breath if fresh air in a world of self focus. Thank you.

  2. As close to Perfect as they can get. Exceptional skills and talent combined with super nice and efficient people… they have state of the are equipment… they have specialists in every area of eye care… and they serve cookies and coffee for free.

  3. I’ve been going to this office for over twenty years. Very professional and polite staff, and the very best doctors!!! Dr. Carlin and Dr. Thornhill are both wonderful. Highly recommend!!!

  4. This placed and the doctors saved my 2 years old pretty eyes
    I can never thank them enough
    He had caught a infection which got passed to both eyes and his eyes Lashes …

  5. I was a new urgent patient. Everyone from the nurses at the door to the doctor handled me with exceptional care and compassion. Thank you f from the bottom of my heart!

  6. A very professional and well run office. Dr Bennett-Sims is great. Everyone we encountered was courteous and knowledgeable. Highly recommended.

  7. They were very nice and polite. However, I wish I wasn’t rushed so much. It was my first time there and I did not know where to go. So, rushing me did not help. I was just confused the whole time I was there. Other than that, it’s a nice place.

  8. I went to CarlinVision at 2377 lenora Church, Senellville. I went twice in this month. The front desks are great but the Dr who I had was very poor in communcation I did’t even know her name because she did not introduce her self. She never …

  9. From the moment we walked in, we felt the environment was professional and welcoming. Everyone we worked with were friendly and just overall very nice. I recommend Carlin Vision without hesitation.

  10. It’s not professional at all to set up an interview with the doctors and call the person 45 minutes before the interview to say “I’m sorry that we changed our mind and aren’t hiring for that position now.” After that I wouldn’t dare want to work there or be a patient. That’s just ridiculous.

  11. Extremely slow and inefficient. I have been waiting here for going on one hour and still havent been called. Theres not that many people here anyways and they still have only called back around 2 people in the past hour. I dont recommend …

  12. CarlinVision is the elite of the elite in the vision industry. From office appearance and personnel professionalism to the “easy to comprehend” way the doctors and staff deliver patient health information and care options. I have no intention of ever leaving this practice if I can help it.

  13. Excellent service with top quality professional.
    They always have a warm smile.
    After my surgery I feel that I revovered the vision of my youth
    I highly recommend CarlinVision.

  14. I am so grateful to Dr. Bennett-Sims for meeting me at the office on a Sunday to address my eye emergency. She helped me so that I could work the next day. Thank you!

  15. I had an apt for 8:00 am and was called two days before confirming me for 8:00am. I get there by 7:50am and waited until 8:10am. No one was there and I checked online for the hours and it said 8:00am. I went to work and called at 8:20am. I …

  16. Just an awesome staff. Dr. Was very clear and gave great recommendations- no “up sale” – No Pressure” just facts and left the decision up to me! I’m scheduled with them to proceed!!!

  17. Dr. Bennett Sims is great . She listens and is very easy to talk to . On point with her diagnosis and thorough . I just recently
    recommended my son whose very pleased as well .

  18. The surgery was great and can see clearly. My main thing is I made sure I went to an “In Network” facility, but didn’t find out till later that they do not use an “In Network” anesthesiologist which wound up costing me several hundred out …

  19. This is the best place to get your eye exam. I have never had a better and more detailed exam. I have been seeing eye doctors for over 30 years regularly because of a eye disease and I will never go anywhere else.

  20. Don’t go. Now they do have a nice clean lobby bathroom etc but my 3 year old had an appointment at 230 it’s 412pm and we still haven’t even seen her doctor. I was a new patient.. I won’t return!!!

  21. Every time I go here everyone is nice and helpful! I got l lasik 3 years ago and now I have 20 20 vision where before I couldn’t read road signs or even price tags at the store unless I was close. Now I can read signs way off and tag that are half an aisle away! There’s no one I trust more with my eyes than CarlinVision!

  22. I had an appt in June. Gave Michelle in the optical dept a pair of frames I wanted used with the new prescription lenses I had just received from the doctor. She told me it would take 7-10 business days to get the lenses in. Two weeks later …

  23. Receptionists are not very friendly, no greeting,or “hi or how are you?” Was tolded and not asked to fill out paper work. Even though we had filled out the forms online as they had requested. We were just a number, I guess they don’t care because they are a big practice. Will not go back.

  24. Dr Thornhill is very thorough and a great listener. He is well worth my drive from the heart of Atlanta to Snellville. Over these 8 years I have improved and learned a lot about the best practices for my eye care.

  25. I am thankful for the how helpful and prompt they were. I was recommend from an urgent care clinic. I had extreme pain in my left eye that came up all of a sudden. I am from out of state and both clinics helped me so much!

  26. CarlVision is the BEST! They move you through the process fast and efficiently, everyone involved with my appointment was friendly and professional. Best of all, no waiting past my appointment time!!

  27. Dr. David Carlin performed Cataract Removal and YAG Capsulotomy for both eyes. All were performed with very little or no discomfort.
    Great staff,very friendly and we’ll trained. …

  28. My family has had many great experiences with Carlin Vision. It started when my son suffered vision impairment from a concussion. Dr Derosa went out of his way to accommodate us after hours. He was also the only one to figure out what was …

  29. I have been going to Carlin Vision for over 30 years. Dr. DeRosa is simply the best. I can’t say enough nice things about them. Everyone is so nice.

  30. Great doctors, great staff, and nice facility. Dr. Richard Carlin goes out of his way to find solutions to out of the ordinary problems. I have no doubt the other doctors share his values.

  31. James is a miracle worker! He repaired my son’s broken temple arm which looked irreparable, and the wait was not long! James was very professional and provided exceptional customer service. I am so grateful!

  32. It and out for new pair of glasses and contacts in less than 40 mins 👌
    By far the best eye exam I’ve ever had, and I’ve been thru a lot of… at a lot if different facilities. …

  33. Carlin is not communicating to customers before scheduling an appointment their insurance may cover your eye exam. However, not the optical to get your eyeglasses because the optical department at Carlin is contracted out to another …

  34. Out of all the places that we have gone to over the years for vision and glasses, this has to be the best by far. We just walked out paying less than $170 for two new frames, one of which was Armani, and two new sets if lenses, both with non glare while one is progressive lens. We will always use this place in the future.

  35. The staff was very pleasant and helpful. They explained everything in detail. Dr. Carlin explained everything in detail. I really enjoyed my experience. I felt ready to have my surgery.

  36. I always look forward to seeing Dr. Thornhill every year because he’s always so kind and extremely well mannered. BUT I HATE dealing with the front desk personnel. In my opinion, I think for some of them, extra customer service training wouldn’t hurt.

  37. I came in for an appointment today my friend recommended this place for me she said all great things and after my visit I was fully aware of why she had such great things to say this place is unbelievable amazing and kind staffing one …

  38. Incredibly professional and efficient operation. All the people have good attitudes, and they are very friendly. Beautiful and comfortable facility too.

  39. I seriously can’t say enough GREAT things about CarlinVision in Snellville, GA. I’m blind as a bat but you’d never know because of them , their service, care, expertise, skill, e.t.c. …

  40. In a semi emergency they saw me immediately. Happily pleased with the staff received a thorough examination. Left there understanding what I was experiencing and a plan of action, they put my mind at ease. Shout out to Dr. Modie & Angel.

  41. During an extended visit, from Puerto Rico to my son and his family in Lilburn, I required urgent medical attention for my eyes. I was referred to CarlinVision by a local prescription eyewear store. Promptly after arriving at their offices, …

  42. This place was very nice. The staff were professional and friendly. I was in and out and I felt that all my needs were address promptly and accurately. If you want a top notch eye care experience this is the place to go. I will be back!

  43. Always friendly smiles and thoroughly explained each stage of exam. Our family are long time patients since 1984! Carlin Vision is the BEST! 👍🤗 …

  44. Waited an hour before being called for my, 3pm appt. The medical assistant ran all the usual tests. Then I had my eyes dilated, another 15 minutes. The doctor examined me. She wanted to test for cataracts. Another few minutes while the med …

  45. I have been going to Carlin vision since 1999. when they were in the older building. I have never had any trouble . The office is clean and they always have Coffee and a snack while you wait. Getting an appointment is so easy and fast. If …

  46. Dr Thornhill was very personable and knowledgeable. Staff was super friendly and professional. It was great to to new patient forms online prior to visits. Less than 5 minutes wait time.

  47. I haven’t ever seen a place like this, that’s so nice and courteous and they treat you like your part of the family. I will and have recommended Carlin Vision to everyone that i know of. Thank you for treating me like a person instead of a number or a $ sign. I will continue to come and be part of the family.

  48. I first became acquainted with Dr. Carlin’s practice, when I was bringing my mother there for her eyes. That was over 20 years ago. I saw the care Richard Carlin took with my mom, and I started going there. I see David now. My husband sees …

  49. We’ve been going to CarlinVision for several years and have never had an unpleasant experience. I really love the way they pay attention to their younger (kids) patients.

  50. The contact lens staff Stacy was patient as we called my prior vision provider to get contact prescription on my initial visit. One of the trial contacts was not comfortable so I returned to the office. Stacy and Brandy re examined my …

  51. Had my first cataract surgery 3 weeks ago and having my other eye done today. The people that work for Dr. Carlin are all so professional. Dr. Carlin is absolutely the best ever! Thank you Carlin Vision!!

  52. I’ve been going to carlin vision for 5 years. Every doctor is kind, knowledgeable, and so helpful. They always get me in as quickly as possible when i need an appointment, and i never wait long to see them and for the appointment when i …

  53. I am so lucky to have a wonderful opthalmologist like Dr. Michael willman at Carlin vision! He takes care of my eyes as well as 6 other people in my family.
    We all appreciate the quality of care for that he provides us as well as for …

  54. Carlin vision is not a cheap place to visit but you definitely get what you pay for. The staff is very knowledgeable and helpful. They have gone out of there way on numerous occasions to make sure my visit was pleasant and satisfactory. I would definitely recommend Carlin vision to anyone looking for a great eye care facility.

  55. I had Surgery on my eyes. Was the best decision I have ever made. Doctor Carline Was amazing I went from not being able to see the persons face standing directly in front of me to perfect vision. Highly recommend him.

  56. Love Carlin Vision! We have been patients for several years and highly recommend these Drs. Staff is awesome! If you are considering laser sight correction, Dr. Carlin is super!

  57. I would recommend carlin vision to everybody! Everybody was so nice and polite! I came In for a eye problem that wasn’t getting any better (went to a terrible urgent care off of scenic) and was in so much pain. My check in was fast, my …

  58. We have been going to CARLIN Vision since Richard moved to Snellville. They are always professional, and we especially like Dr. Thornhill. He is excellent and always takes care of our vision needs. We recommend him to all of our friends.

  59. Just a great place. Warm, welcoming friendly staff. I was thinking during my visit there that if they’d let me, I’d go and sit there once in a while, have a cup of tea and read a book, just to enjoy the environment. Oh, and the doctors …

  60. Was having severe pain and blurred vision in my right eye and Carlin got me in the last minute on a Saturday. All the staff was very friendly, polite, and professional. The prescribed medications have helped to this point in relieving the …

  61. Do not recommend and will not be returning. It would have been nice to know before hand that they once accepted my insurance for the eye exam but not for any glasses, they told me this after the fact of my eye exam. I would have went …

  62. I love the service! everyone was extremely nice and very professional. I felt very pleased with how my exam went. it was very through, I love the doctor and how he went over everything with me. I went in worried and left out very pleased …

  63. What a wonderful and refreshing experience! For a while, I forgot I was at a dr’s office! Beautiful open space with a welcoming, friendly staff, then refreshments waiting in the lobby… and Dr. Thornhill and his staff were light-hearted …

  64. I called in today to ask general questions about my new vision coverage as it would pertain to benefits covered/included for a potential upcoming visit. All of my questions were legitimate being that I would be the RESPONSIBLE financial …

  65. I’m not happy about my experience calling. This place was recommended by two colleagues. By the way I got the runaround on the phone, and none of my questions answered, I knew this was not going to be a place I would want to go. It was a …

  66. The facility is gigantic, modern and very clean. The admin staff members where pleasant over the phone and in person. I was able to be seen the same day and the Ophthalmologist and her assistant was extremely professional and caring. I’m …

  67. CarlinVision is a state-of-the-art facility in Snellville, GA that could easily be one of the best in the state or even region. When contemplating cataract surgery I evaluated almost all the local facilities (STATE wide) both reviewing …

  68. Most wonderful experience. Very friendly and genuinely concerned with my comfort and experience with the LASIK procedure. Dr Carlin is very attentive they check, check double check and then again to make certain they know your eyes. Never …

  69. They were very thorough and pleasant. I just relocated and was looking for a doctor who helped me with my eye problem, and he hooked me up.

  70. Carlin Vision is absolutely AMAZING! I had lasik done a week ago and my experience was and has been wonderful! Allie gave the most perfect recommendation to come to Carlin for lasik! Alex made the consultation process easy, understandable, …

  71. This is such a comprehensive office with professional and knowledgeable staff and Doctors. The only issue I have is if you need a new eye glasses prescription you have to go to their eye glasses department. I just wanted a copy and was …

  72. I have been going to Carlin Vision for a few years and have recommended them to friends. The selection is good, they don’t try to upsell you aggressively and its a nice large modern atmosphere. I have never had any problems until my last …

  73. Always a pleasure to visit CarlinVision for my yearly appt. Everyone that I saw and talked to was so polite and professional. I have been going to this practice since 1991 and so glad that they are in our community. Dr. Derosa and Tory were so helpful with my visit. The care to patients shows with everyone that works there.

  74. Satisfied with Carlin vision service. The Dr explain my medical issue in clear terms and now I have a better understanding and am not afraid anymore. The workers are friendly and helpful. The environment is very neat and welcoming. Excellent service.

  75. About three months ago I was referred to Carlin Vision. I made my appointment and my visit was awesome, I gave them a five star. I spoke to Scott once I was finish with my eye exam about my new prescription and informed him I would come …

  76. This was my first visit to Carlin Vision. The staff was courteous, but being a new patient I felt that communication was limited. My visit felt so impersonal. Several patients were complaining about how long they were having to wait. …

  77. idk what to say, front desk customer service is decent. I bought a new pair of designer frames with prescription lenses & I also had prescription lenses put in a pair of my own frames. That was $300+ each, to have new lenses put in my old …

  78. Dr. Willman and the staff are all fantastic and professional. Dr. Willman took time to answer all my questions. I would definitely recommend Carlin Vision to anyone wanting the Best in eye Care.

  79. This practice has definitely lost it’s “home-town touch.” During my last two visits with two different doctors, both seemed preoccupied and rushed, spending all of 10 minutes in the room with the majority of that time on the computer. There …

  80. Front office staff was very friendly and efficient. The back office staff was very prompt and professional. In and out for a routine eye in 30 minutes. Been using them for over 45 years. Great doctors!

  81. I have been a patient of Dr DeRosa for almost 30 years now, and I LOVE him. He took care of my Grandmother, Father, and my Mother is currently a patient as well. I was diagnosed with Lupus 18 years ago, and when I was frustrated with my …

  82. Great place for vision maintenance. People friendly, nice comfortable lounging area with coffee, cookies, bottles of water, and other treats, this one particular lady brings out extra tasty things for the guests and newbies. Awesome …

  83. I had a problem with my glasses and needed a repair. I went in, was greeted quickly and within minutes had my glasses repaired. Troy took great care of me and offered some money saving tips buy purchasing what I need in bulk at certain …

  84. This was my first time visiting this practice, and the process was very smooth and professional. They offer state of the arts equipment which enhances an understanding of what may be happening with one’s eyesight. Very thorough exam, and I highly recommend.

  85. The process was clean and safe. Dr. Derosa is an awesome eye doctor with a lot of knowledge. The exam was detailed and the workers were friendly and helpful, especially Hallie Scott!

  86. For the surgery department, the Doctors and 99% of the nurse in the main building 5 star service. As for the check out department the lady I the middle the worst, she always end our visit with such disrespect and the patient care woman …

  87. I’ve been a client of Carlin Vision since 1979…..have had many scheduled appts as well as emergencies where they were able to fit me in. I cannot say enough good about this practice AND the staff. I’ve seen staff members change over the …

  88. My ENTIRE family comes to Carlin Vision and we love this place. Everyone is so friendly and polite and the office is so professional and pretty. My 85 year old grandmother is secretly in love with Dr. Thornhill, and we all appreciate the …

  89. I have been going here for a few years and have never been happier with a vision facility. All of the technicians and doctors are extremely competent, friendly, and knowledgeable. Although it’s a large office, it feels small because they never treat you like a number. I will be returning for years to come.

  90. My wife had blepharoplasty at Carlinvision and she was not satisfied with the result on the left eye and the doctor told her that it will improve with time and will see her during the one year follow up, unfortunately COVID hit and the one …

  91. I was very pleased with the care I received. I hadn’t had a good eye exam in quite awhile and being my husband is a patient at Carlin Vision I decided I should also be examined. Everyone is most helpful, the Doctors are amazing and I would highly recommend Carlin Vision.

  92. I have been a patient at Carlin Vision for several years and have always received excellent care. Dr Carlin’s surgical Expertise has helped me immensely and the advanced testing in the office make follow ups smooth and quick. If there have …

  93. If you are looking for not just an eye doctor but a full service eye care facility that can help you with all your vision needs, CarlinVision is the right place for you. The staff members are courteous, friendly and knowledgeable. The …

  94. Seen Doc DeRosa the first time on Friday he knew right away what was wrong with my eye he told me to come bk on Monday was in and out in record time. Went bk today and was in and quickly. Would recommend this practice. The office staff was friendly and helpful as well.

  95. Dr Richard Carlin took special care explaining the tests and results to us. He listened to our questions and responded in language we could understand. Medication was changed and follow up appointment was scheduled to check results of new …

  96. You would be hard pressed to find a more friendly efficient practice anywhere. Had an exam for cataract, scheduled the surgery, and couldn’t be happier. Did not wait for any of the steps necessary and on the day of surgery I was taken …

  97. This place is amazing. Had a chalazion develop in my right eyelid. My optometrist referred me to another clinic. They did an evaluation and scheduled me 3 weeks out for removal. So, i called up Carlin Vision. They answered really quickly. …

  98. This practice is wonderful. I got in last minute, everyone was extremely kind, thorough, great at answering my questions, very reassuring, and just all out fantastic. They got me started on getting a diagnosis for a neurological condition and bent over backwards to help me. I’ll gladly recommend them to everyone and I’ll be going back.

  99. Always an excellent experience! The entire staff is very efficient, prompt, professional yet friendly. I dont have a preference of physicians. Im comfortable with the first available. I have not been disappointed.

  100. Always professional, timely and attentive. You will not sit longer than a minute before a team member acknowledge if your being helped. The frames are not limited and I loved the saftey measures taken handling frames. My prescription is always correct I never had to bring them back.

  101. I am a new patient, and saw Dr. Thornhill. I must say, that Carlin Vision was excellent. The check-in/check-out process was very easy, booking an appointment initially was very easy. I liked that I was able to fill out patient forms prior …

  102. Wonderful experience. Took my husband with a bursted blood vessel in his eye. The doctor was so patient and so thorough. So appreciative of the time and expertise given.

  103. First visit to Carlin Vision yesterday – impressed, pleased, not strong enough to describe my experience. Organized, Professional, friendly, accomadating, comfortable are just a few words. I was there 2 hours – however – I was never left …

  104. Staff is friendly and very helpful. They work with you to find a time that fits your schedule, get appropriate insurance information and let you know about potential costs. It was nice to get text and email reminders about the appointment. …

  105. Dr David Carlin is very thorough when it comes to my eye care. He addresses any questions/concerns that I have in a patient manner. In addition, all the people that assist me from check in to check out are all courteous and kind.

  106. At Carlin Vision the company and thier staff is excellent!!! 😃💯 my first eye examination there was a Happy experience!!!! I thank my God in Heaven for also leading me to Carlin Vision! 💝 …

  107. Dr Richard is very very good! He is very knowledgeable and up to date on all of your vision!He gets in and gets to the nuts and bolts about your vision without unnecessary delays. I was in and out in one hour and I bought glasses! The Staff is super friendly and helpful!

  108. I was seen at the clinic in an emergent situation while on vacation in Ga and from the moment I walked in, the way I was greeted by the front desk staff til the time I left the team was been nothing but amazing. They were able to see me the …

  109. Great staff and efficient. I visited the office to determine if I was a good candidate for lasik. Unfortunately, my vision with contacts is the best scenario for me. However, the doctor was open and honest and set realistic expectations for me to make the best decision. Great experience despite the outcome.

  110. I have been going to CarlinVision for 20 years, since I was a young child.
    Today I experienced the worst service from the contact department, specifically Brandy. She spoke to me in the most unprofessional and condescending tone. …

  111. Carlin has always been a very good experience! All the doctors I’ve dealt with have been great. Dr. Thornhill, my main eye doc, is very good. People in the eyeglass salon have always been really pleasant to deal with. I highly recommend!

  112. Dr. Thronhill is always so great with my 8 year old. Sometimes my son can’t keep his eyes still when they’re doing the exams, but Dr. Thronhill always has the patience and knows what to do. I can’t remember the nurse that started the process with my son yesterday but she was the BEST! I love this office!

  113. Dr. Bennett-Sims was awesome! I suffer from dry eyes and finally found her after three physicians attempted to help me. The office was very clean, social distancing was taking place, and everyone wore masks. I felt very safe and comfortable. I would definitely recommend CarlinVision!!

  114. I was referred to Carlin because of an emergency by my doctor. The group I have used for years could not get me in for 3 days despite the explanation that what was happening with my eye was very serious and that I needed to be seen …

  115. Dr De Rosa and his staff are excellent. I was totally impressed with each staff member. They created a very caring and professional atmosphere. I liked the way Dr DeRosa interacted with his staff. He was also very thorough with my exam and spent time explaining and answering my concerns.

  116. Great experience from the time I walked into the door. The process from checking in to seeing the doctor was extremely smooth. I appreciate the thorough checking of my eyes. In addition, Dr. DeRosa was very clear in explaining everything …

  117. It was our first time yesterday and we really liked the practice! From the staff, Nurses and the Doctor’s they are all a great team that works together in a very professional manner. Clean and a modern environment, I already called some family and friends and told them about the place. Keep up the great work!!

  118. The office is very relaxing and airy. Patients are not sitting on top of each other. The staff is very friendly and professional. You get the feeling that they really care about you. The doctors are awesome and on top of their game. I …

  119. My appointment recently left much to be desired. I had an 11oclock with the doctor due to some issues with my prescription glasses. After several minutes, I was called to the back. During the exam the tech was advised by someone(I …

  120. This is an awesome facility with a very knowledgeable and Professional group of Physicians & Staff. From the intake process to the meeting w/the Doctor, to actually picking out frames & getting glasses, it was soooo easy & convenient to complete in one day. I highly recommend Carlin Vision for your eye care health.

  121. The examination and pre testing were timely and professional as usual. Where I had a problem was. In the boutique where I needed to order new lenses. I waited and very long time, half an hour, and still was not waited on and had to leave …

  122. It is completely disappointing to write this review, but I have been a longtime patient for a little over a decade. My family and myself have always been pleased with the doctors, and their care always felt sincere. My family members have …

  123. This was my first visit to Carlin Vision and I was extremely impressed with the practice. I saw Dr. Thornhill and immediately felt that I had found the right physician based on his knowledge as well as his inviting personality. I would highly recommend Dr. Thornhill as well as Carlin Vision.

  124. starting with the scheduling of my appointment, super delighted! the person who assisted me gave me all possible options to schedule an appointment that was good for me! On the day of my evaluation, I arrived at this place for the first …

  125. The staff doesn’t even greet people has they come in it’s called acknowledgment and welcoming environment. Then In the optic area there’s no urgency to help guest.

  126. Awesome! Coming for years and brought my family as well. Very professional staff. Your time is valued and there is no long wait. Great choice of glasses.
    Dr. David Carlin is always a joy to work with and he takes the time to explain any concerns his patients may have.

  127. I had an emergency with my vision and needed to see a doctor immediately. Though I had never been to them before, Carlin vision worked me into their schedule right away and were so pleasant and helpful! I am seeing Dr. Allison Tyler. She is …

  128. Always had a great experience over the years and enjoyed a professional atmosphere and great office personnel.
    This last time I had the most unprofessional behavior from Shelly at the check …

  129. What a great experience! Surprisingly, there was no normal doctor’s office wait. I have been wearing readers for several years and wanted to check to see if there was a better option. I have been struggling with having to wear readers most …

  130. Visit three times for my daughter, the staffs are very friendly and kind, perfect castomer service, no need to wait long, fell good in everything. Thank you for your service.

  131. A very enjoyable experience. Everyone was extremely courteous and professional while still being friendly and accessible in answering my questions. I was very impressed with the knowledge they conveyed to me in regards to my dry eye issue. I am already benefitting from my first visit with the Dry Eye Specialist.

  132. The staff and doctors are all wonderful. Two issues, however: 1. Wait times for both the doctor and the option were way too long: over ½ hour. 2. I had to fill out paperwork onsite because “it had been a while since your last visit” (it was …

  133. Dr. Bennett-Sims seemed to rush me through my appointment although I saw her 35 mins after my appt time. She did not explain how my eyelid could’ve become infected but just told me what it was, what medicine she was prescribing and how to …

  134. I’ve been to a lot of different specialist’s in the past 10 years due to a medical condition, and Carlin Vision has the best organized place I’ve ever experienced. My 1st visit with David Carlin gave me confidence even after seeing …

  135. Everyone was so accommodating and pleasant. From the check in to check out. The young lady that brought me back (sorry I didn’t remember her name) did an awesome job and made me feel comfortable. Dr. Sims was so patient and answered my …

  136. Our family has been going here for 3 years, and it’s always a great experience with Dr. Thornhill & his staff. They’re great with my 10 year old daughter, explaining what’s next, so she feels comfortable during the exam. In our most …

  137. Well run office. Friendly staff and good doctors. It’s the best run opthalmology office in greater Atlanta. They don’t keep you waiting like other offices around town.

  138. I have come to Carlin vision. For over 20 years and they are outstanding! Beautiful office with welcoming friendly stafff. Dr David Carlin is very professional and I didn’t feel rushed and could ask questions. Great experience yesterday!

  139. I was recommended to go here from a previous Eye Doctor. They were so helpful and even told me about a concern and are making sure to follow up. I’m happy I came here bc this concern has me nervous but I feel like I’m in good hands.

  140. I’ve been going here for three years. Staff is friendly, courteous and efficient. My doctor listens to my concerns, is very knowledgeable, always professional and I trust her opinion and judgment.

  141. For the many years that my wife Dorothy and I have been a patients of Carlin Vision, we have yet able to identify an area that would warrant any complaints. It is this reason that we both agree, and gave the highest, and five stars, …

  142. My husband and I have been CarlinVision patients for almost 20 years! Their service and extraordinary care for ones eye health is unmatched! We absolutely love Dr. Bennett-Sims and will wait as long as we have to to get our annual …

  143. I just recently changed my eye care provider and decided to give Carlin Vision a try for two reasons. One, it had great reviews and two it’s close to my home. Well, they did not disappoint. From the greeters to the Dr’s, it was a pleasant & …

  144. Have been going to Carlin vision since I was a teenager. I am now 27. Love the people and the service. Have always been treated with respect and with great care. They can be expensive so be prepared to adjust your budget when it’s time to pay for some things!

  145. Dr. Carlin did my lasik and the process was daunting, but he is very personable and made the experience great. I highly recommend him for this procedure. My whole family goes to his practice for checkups and the whole staff are very nice and make your experience great.

  146. I’ve been a patient at Carlin Vision since I was 5-6 years old, I’m now 25. I drive from Braselton to be able to receive my eye care from Dr. Thornhill and Dr. Carlin. If you struggle finding contacts that work for you GO see Dr. Thor hill …

  147. This was the BEST eye exam experience/ examination that I have ever had. The staff was fantastic. Dr. Thornhill was very kind and knew what he was doing! I will be back😀and you should definitely check out this amazing practice! …

  148. My family and I have been using Carlin’s vision for many years, they basically saved one of my husband’s eye, when he had a piece of metal in it, they gave him an appointment right away and Dr Carlin removed it. …

  149. Staff friendly and professional. On time and quick. Dr took time to explain every procedure in a way that one can understand and allow to ask questions. The place is clean and state of the art. And the variety of eyes testing machines…I …

  150. So refreshing! From the first warm greeting at the front desk to last goodbye. Everyone is friendly, warm, and welcoming. Dr Thornhill was quick and efficient and made me feel comfortable. My husband and I have been coming to this practice for over 15 years and we will continue to do so. Highly recommend!

  151. I have been a patient at Carlin Vision for over 20 years. I now live 40 miles away and would not even consider going anywhere else! The facility is state of the art. The staff is excellent in every manner. The doctors are, in my humble …

  152. I drove slightly over an hour to get to Carlin Vision for a second opinion..
    It was more than worth the drive. From the front staff to back it was a pleasant experience. …

  153. CarlinVision is a very beautiful office.
    The staff is very professional courteous and the service is prompt. Dr. Richard and David Carlin are amazing. I highly recommend this practice for all of your vision medical needs.

  154. Been going to Dr. Thornhill over 20 years. I’ve moved about a year ago, but still drive to Carlin Vision for Dr. Thornhill. He’s very good and personable.

  155. The professionalism here at CarlinVision is beyond others. Michelle is the sweetest person I’ve talked to there. She helped get my frame and lenses squared away.

  156. The personnel are friendly and knowledgeable. There is very little wait time to be called back. Once in the nano you go to different offices for each test. No wait time! Definitely worth going to.

  157. The general staff seem nice enough and my wait time was shorter than expected but overall I just wasn’t satisfied with my experience. I came in because of consistent twitching with my eye that’s been happening for about 3 months. Upon …

  158. Appointment was made in a very timely manner. Made at 9am from home for 10:30 on the same day, and was completely done by 11:30.
    Doctor was thorough and was easy to talk to and understand.

  159. Honestly not quite sure what is going on. Been a pt of this practice for so long and always love my experience here. However, today was a different story. I came in excited because I got in for an earlier appt. When I came to the back the …

  160. My visit wasn’t as personable as it use to be. It was short not real detailed. I ask for prescription for contacts and glasses and had to ask for my prescription to be gone with, I wasn’t even given one. Then I couldn’t see we’ll due to …

  161. They squeezed me in last minute and were able to diagnose my eye problem so I was able to avoid an unnecessary hospital trip… Thank you so much Dr Thornberry. This place is wonderful for eye care. My family and I have been coming here for years!

  162. I be love going to CarlinVision. The staff is extremely professional, kind and very patience. Dr. Carlin Rocks. And don’t forget Ms. Shelly at check out. She’s wonderful. Also, there’s a young lady at the check out with Ms. Shelly, this …

  163. Great experience! Dr Thornhill is great, very thorough and the staff are friendly and professional. Glasses division is also exceptional. Highly recommend!!! Affordable and comparable in cost to anywhere else.

  164. I’m usually satisfied with the service. Today was different, When I arrived for my appointment I was told the Dr. want in. NO ONE BOTHERED TO CALL AND TELL ME .

  165. I have been going to this practice for about 25 years. It is really a great experience with knowledgeable and friendly staff. I started with a doctor that has since retired and have been seeing Dr. Thornhill for probably 10 years plus, …

  166. It was easy to make the appointment and my wait time was minimal. Not usual doctor’s office minimal, but getting a table at your favorite restaurant minimal. This was my first time, and most of the intake forms were online. A good …

  167. My experience at Carlin Vision was top notched. My husband said it was fitting for me because it’s a bougie place 😄. The staff and Dr. Thornhill were amazing. …

  168. I had cataracts treated at Carlin at different times, and on both occasions the service by all personnel was fantastic, the procedures were completed as advised and I highly recommend their services.

  169. Professionalism from entering the center to exiting. Everyone was congenial and thorough. Alexa’s (sp?) and Makela were very nice. I wholeheartedly recommend Carlin Vision.

  170. I’ve been seeing Dr Richard Carlin since 1980. No one can ask for a better Dr. He did a cutting edge surgery on my husband that allowed he to be able to see again. He always goes over the top to help everyone.

  171. My first time going here and it won’t be my last. They are pleasant and welcoming. The place is very clean! They treat you like family. They listen and understand your needs. I could go on, but yall get the point lol. Great place!

  172. I am so disappointed. This is the third time (all follow up appointments) I had to wait to be seen. My appointment was at 3:15. Got off work to be on time for my appointment. At 4:15 still waiting. Receptionist said Dr. Carlin was over …

  173. Our family is new to the area and estab care. They were so professional and efficient. Dr Thornhill was GREAT & explained so much. Been to eye docs for 40 years and never had a better experience!!!

  174. I have been going here for years. Was referred by several friends. They are great with children and my wife loves them. I am very happy with each optometrist I have seen. The entire staff is very friendly and responsive.

  175. Great service for an ongoing eye condition. The Dr and the staff are always pleasant and caring. The wait time has been pretty long on the last few visits though – which is the only reason I rated my visits at a 4.

  176. My first visit to CarlinVision was yesterday, and I will be a lifelong customer!
    I was referred there by my mother after a terrible experience elsewhere, and …

  177. I have been seeing Dr. David Carlin for over 12 years. His bedside manners and the level of expertise is the best bar none. I will not see another doctor for my vision issues until one of us is no longer living.

  178. We have been going here for years and they are exceptional. Polite, fast, and professional while still being personable. I go, my Mother goes, and I think my brother who just moved to town has been talked into it as well!

  179. Had a cataract removed and I was beyond pleased with everything from beginning to end! This establishment is clean, provides excellent customer service and offers reasonable prices! I won’t trust anyone else with my eye issues from here on out. Glad I found them!

  180. I received a called informing my daughters glasses are ready for pick up. I arrived at 4:30 pm today. April totally ignored me while I was standing directly in front of her! The other staff was awesome! April rudeness without apologizing is …

  181. I have been a patient of CarlinVision for many, many years and I MUST take this opportunity to express how grateful I am for the exceptional service I receive from Brandi & Stacy in the Contact Lens Department. They are a busy team, but …

  182. My appointment was for 8:15 am. I arrived at 8:10 am. Was promptly greeted and signed in. I was instructed to provide my insurance card and to update two forms. Then I sat, and sat, and sat some more. The frustrating part was seeing …

  183. I love the whole Carlin Vision experience. The mood is upbeat. The employees seem to enjoy their work and are genuinely interested in me as a patient. The doctors are up to date on the latest methods of treatment. I trust Carlin Vision with my eye health!

  184. Carlin Vision staff is always so friendly and helpful. I’ve been going to Dr. Thornhill for years. Even after moving from the area, I still drive an hour to see him versus someone nearby. He is an expert in not only prescriptions, but also in ensuring the health of your eyes. And honestly one of the nicest people you’ll ever meet!

  185. BEST doctors! Called with an eye issue got in the same day. Saw the doctor within 10 minutes of arrival. Quick look…diagnosed problem…sent prescription to pharmacy…out of office 25 minutes after arrival! I know it’s not always that quick or …

  186. I have been with Carlin Vision for at least 5 years or more. I’m really upset with Carlin Vision. Me and my daughter had a appointment in June a day before the appointment they called me and said they had to cancel my appointment the doctor …

  187. I had a rather tricky procedure on my eyelid. I split it open from a fall. I fell onto my nightstand and luckily did not damage my eye. That was a one night stand I did not enjoy 😁 Dr. OShea went to work and did a meticulous job of …

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