I was in and out pretty quickly and felt welcomed and valued by each person. They smile, look you in the eye and listen carefully. Every person also impressed me with their professionalism. My questions were answered fully and patiently. Highly recommend!
My wife has been a patient here for almost 50 years we were 10 minutes late for our appointment and had to reschedule and there was noone waiting bad business practice gonna go somewhere else next time
Dr. Downs is my brother so I’m probably a bit biased but I actually enjoy going to the doctor! The staff at Carlson-Tillisch are very friendly and helpful.
Staff was great and very informative but I asked if I could be covered for transition lenses they processed it through insurance I could have gotten it partial covered by insurance if I had gotten the info before they processed it through …
Thanks so much to everyone I dealt with for all their efforts to get my (obviously, extremely complicated prescription) to work for me! Lisa, Jen, and especially Beth, who really worked hard with me to adjust things to where I could finally see!
Very friendly, knowledgeable, and approachable doctor’s as well as staff. Willing to accommodate and answer any questions, highly recommend above other eye clinics.
The second you walk in you can tell this place is great. Clean. The staff is courteous and the doctors knowledgeable and professional. Strongly recommend you check them out if you haven’t.
This was my first time at Carlson-Tillisch. I can’t say enough about my experience. Checking in was a breeze, the gentleman who did my testing before the doctor was excellent and the doctor was awesome. …
I love this place they are very conciensiece about making sure that everything is safe and sanitized during this pandemic! They were friendly and patient while i tried to decide my new glasses.The Dr washed his hands when he came into the room and everyone wore a mask.
Great place to get you eye exam and or get glasses. They also take VSP insurance. Staff are very knowledgeable, caring and kind. Dr Downs was great. I highly recommend Carlson-Tillich Eye Center.
Used Eye Mart for both prescription and glasses, got them wrong twice (store credit on frames only). Went to Shopko and got the lenses wrong twice (full refund). Let 2 years go by and decided to go to where the best is, and they got it …
In a 32 minute visit, I saw the actual doctor for about 6 minutes. The opticians are out for your money! They put on every high priced add-on they could without asking me. They just said, “that’s what you’ll want.” …
My first eye doctor visit. It was an great visit. Great staff and drs. Friendly and helpful made choosing glasses easy. Will definitely make my next visit there again next year.
I felt as comfortable as possible taking my kiddo into the building. Every precaution was taken, from check in with temperatures and hand washing to seeing them sanitize the door handles after we came in. Thank you for going above and beyond, just like your care and service.
These guys ALL rock. Dr. Tracye Eiselt was professional, thorough, and treated me with the utmost respect in caring for the ulcer on my cornea. Especially in regards to the history of my condition and what medication had worked in the past. …
Dr. Downs and his staff always do so well with my little guys (age 2 and 6) at their eye exams. Very happy with all of the experiences I’ve had there, for my kids and myself!
The team at Carlson-Tillisch has been amazing! They go above & beyond to provide high quality care & service. Our son has some health complexities that make finding well fitting glasses extremely difficult. They’ve been very helpful in exploring different brands & fit options for him!
Premium price for poor quality glasses. Cleaning the glasses the way you’re supposed to results in a long scratch within 2 weeks of purchase. $450 wasted on very sub par product. Even with the nice staff, this place is hard to reccomend
Honestly, I think it was the best experience I’ve ever had with an eye doctor. She was very detailed and took the time to inform me of everything. She actually cared and didn’t just rush through the exam.
Great experience for my 4yr old and I. Fun and easy appointment lol from my standpoint. The Dr. Kept my daughter happy and occupied all while getting the exam done. Tons of frames and reasonable prices make this an easy choice to visit again. Excellent work with children!
Me and my family had the best experience. Friendly employee that took time to help and take questions. You also get to talk to a Doctor. You dont feel rushed at all. Keep up the good work.
So much more room in the new building! All the staff here are so nice and helpful…from the greetings at the door to the end of appoinrment in the optical area I felt confident and comfortable asking any questions! The service is fast …
Wife gets her eye exam and glasses there. I get my glasses there. Always friendly and helpful service to make sure to get the right pair of glasses you will be confident owning for the years ahead. Great selection, I never feel pressured. …
My 2 year old went in to get her eyes checked because her left eye would cross in whenever she tried to focus. As any parent can imagine, something like that can be difficult to get a two year old to cooperate with even small tasks let …
Dr. Downs was so kind, helpful, and understanding. I felt my eye exam was thorough, but not overwhelming. All of the staff were helpful and knowledgeable. I highly recommend Carlson-Tillisch.
they don’t tell you you have a balance until the day you try and pick up the one thing that can help you to see. i’ve been in two previous times and given my card information yet this wasn’t brought up until the third time i was there. i’ve never had good customer service at either the mankato or new ulm location.
I brought my 5-year-old to Carlson-Tillisch, and we saw Dr. Eiselt. She was absolutely AMAZING with him. He has some sensory sensitivities, and generally doesn’t handle doctor appointments well, but his vision needs some serious help. We …
I’ve been coming here for the past five years. Dr. Lach is truly great at what he does and makes me feel at ease with my eye appointments. I would easily recommend him to friends and family. …
This was the first time I have gone here for an eye exam. From the moment I walked in I was amazed. The place is bright, cleans and vibrant. Every person I had contact with was extremely courteous, and professional. They followed the COVID …
My experience was an absolute delight! My technician was very nice as well as my doctor. My doctor did a great job clearly explaining everything and answering my questions. My optician was very patient with me while I picked out glasses. …
I took my daughter here for an eye exam. The process from check in to picking out her frames only took 30 minutes. Everyone we spoke to was very nice and professional. They answered all our questions and my daughter left feeling very excited for her first pair of glasses! We will be switching the whole family to this eye clinic.
Beautiful facility in Mankato. Amazing service, from the time I walked through the door, and until I left. Everyone was so friendly, and helpful!!! Thank You!!!
I have been going to Carlson-Tillisch for many moons and find their services top knotch. We have a history of different eye issues in my family and it feels peaceful that they do a through job and take the time to listen and to explain my concerns.
I ordered aviator glasses and sun clips on 10/28/2021 (I wanted glasses that could have a clip added to them for the sun. Otherwise, I would have gotten something else). The tech said the clips and glasses wouldn’t be coming together …
What a wonderful experience this was. This was my first visit to this eye clinic and everyone was friendly, professional and efficient. Jill greeted me at the front desk and quickly got me checked in. What followed was nothing but the best. The latest technology and a great exam and visit with Dr. Eiselt. Thank you!
I was able to get an appointment with short notice. They saw me at precisely my appointment time. Everyone was friendly and professional. Their equipment and facilities are all very modern and clean. My exam results were thoroughly …
They always take great care of me. This time was over and above. I had made a mistake and didn’t actually have an appt at the time I arrived. The receptionist was kind and helpful and got me in anyway. She didn’t make me feel bad for the …
Not a cheap…fly by night place. This place has the nicest staff…great professional people who’s there for you. They answer all your questions and do you right. Wouldn’t go anywhere else… because the treatment you get there is phenomenal!
I don’t really know how you could improve, The Visit was a lot of fun I’m a dork and everybody put up with me (that’s saying ALOT with JUST that!!) and got a few chuckles. Sorry to the young lady I made a lil prankster joke/lie to in front …
Staff is very friendly and helpful. They worked with me to find a solution to my eye problems. Lobby is kept clean with a children’s area, coffee and water station and a gender neutral bathroom.
I was diagnosed with Keratoconus and was referred to Carlson-Tillisch Eye Clinic in Mankato. Dr. Grotewold has been knowledgeable and always able to answer my questions. Their team works to ensure my Scleral lenses have a good fit and that …
The staff is always nice, helpful and good at their jobs. Dr. Downs is always thorough and willing to take the time to listen and help make my eyes the best they can be while I’m aging.
My daughter recommended Carlson-Tillisch
I went in 15 mins. before my appointment , I was checked in sat down and the Lady was there to get me before I even sat back… …
The team at Carlson-Tillisch is exceptional top to bottom! They make going to the eye doctor an easy, seamless process. Every individual that assisted me during my visit was friendly and knowledgeable. I had numerous questions and concerns …
My wife had an eye exam and ordered glasses. When she picked them up she tried them on and told the person working that she was seeing 4 of everything when looking through them. She was told our insurance didnt cover anti-reflective lenses. …
I am a first time customer and will not be returning. My appointment was in December and the staff was friendly. I ordered the amount of contacts my insurance covered ($130) but got a call late in December that I had $200 to use before the …
This last experience has been my best outta all these year’s (since 5th grade); I highly recommend it for everyone. Extremely kind employees and medical professionals! Picking out frames all the way to contact lenses was easy and comfortable; along with the exams!
My son has been going here for about a year. Each time we go staff have been knowledgeable and friendly, and always willing to answer the millions of questions we may have. We don’t have eye insurance, but the discount they offer on kids …
I was in and out pretty quickly and felt welcomed and valued by each person. They smile, look you in the eye and listen carefully. Every person also impressed me with their professionalism. My questions were answered fully and patiently. Highly recommend!
I am very satisfied with the staff that helped me with my eye exam.
Very helpful
They are nice, professional & awesome!
Very positive experience.
Very nice caring people. Very efficient.
Staff was extremely knowledgable and helpful
Great place to go. They are great at what they do
I have been going to Carlson-Tillish for years and I wouldn’t go anywhere else.
Knowledgable doctor and friendly staff. Fair and honest.
Always great
They are very pleasant and friendly people
Very recommended.
Very nice friendly staff very clean building . The doctors are awesome.
Everything was very easy, quick and professional. Even with the new COVID procedures.
Excellent, efficient service. They had a lot of patience dealing with an incompetent pharmacy!
Great place, good staff. Always go here for my Eye Care.
I appreciate the professionalism of Dr. Matthew Downs, and the high quality service he provides.
Every one there was friendly and helpful to all my concerns I have with my eyes
Appreciate the care and excellent service provided by Dr. Downs and all of the clinic team members!
My wife has been a patient here for almost 50 years we were 10 minutes late for our appointment and had to reschedule and there was noone waiting bad business practice gonna go somewhere else next time
New specs are amazing, Stacy helped me A+ 10/10 5 stars two thumbs up.
Carlson and Tillisch has always been very accommodating and looking out for what is right for me I truly appreciate them.
Very nice place! Also very patient and kind I would definitely recommend!
The wait was quick! The staff was extremely kind and friendly very thorough would definitely recommend!
Carlson Tillisch has been my eye clinic for years and I continue to be confident in their skills.
Place is nice and clean. I got quick service and they answered all my questions about contacts and the like.
Always friendly and professional. State of the art equipment and trained technicians. Why go anywhere else?
Waiting over 1 month for my eyeglasses. Office staff is going to “find out as it is crazy that it is taking so long” in there own words
Dr. Downs is my brother so I’m probably a bit biased but I actually enjoy going to the doctor! The staff at Carlson-Tillisch are very friendly and helpful.
This is absolutely one of favorite places to visit. The staff here are so fun and knowledgeable. There is no better place in this area to get glasses!
Staff was great and very informative but I asked if I could be covered for transition lenses they processed it through insurance I could have gotten it partial covered by insurance if I had gotten the info before they processed it through …
They got me in same day for an eye injury and took great care of me! No waiting and great service. 🖤 …
Friendly and quick. My exam seemed so much different than the ways ive had before. My glasses are cute and prescription is spot on.
A really great place to go for your eye health. State of the art equipment, very friendly and attentive staff. Best place in the area by far.
Extremely friendly and efficient staff. I always feel well taken care of when I go here! The new building looks fantastic and is very inviting.
Clean comfortable. Professional efficient staff. Excellent service
I have complex vision issues. They are the best of the best! I always enjoy going there
Very knowledgeable and great selection of glasses
Really nice people willing to take the time for those of us who need more of an explanation of things
Thanks so much to everyone I dealt with for all their efforts to get my (obviously, extremely complicated prescription) to work for me! Lisa, Jen, and especially Beth, who really worked hard with me to adjust things to where I could finally see!
Very friendly, knowledgeable, and approachable doctor’s as well as staff. Willing to accommodate and answer any questions, highly recommend above other eye clinics.
Such a great place. They get my whole family in and do such a great job. Great staff and eye Doctors!!!
Told me the wrong time so i went they’re and was told my appt was another day. Not happy wish they would be honest right from the get go
Staff and doctor were friendly. My whole visit went really smoothly and took no time at all.
The second you walk in you can tell this place is great. Clean. The staff is courteous and the doctors knowledgeable and professional. Strongly recommend you check them out if you haven’t.
Very easy to schedule an appointment, quick and will be making appointments for the rest if my family to go here.
This was my first time at Carlson-Tillisch. I can’t say enough about my experience. Checking in was a breeze, the gentleman who did my testing before the doctor was excellent and the doctor was awesome. …
My daughter recently had an eye exam and new glasses. The staff was friendly and professional and the appointment was extremely well organized!
Always friendly, knowledgeable and helpful staff!
Great, friendly staff! Very helpful. Clinic is beautiful and clean. I loved the children’s area to keep the kids entertained during our visit.
Excellent services
Very thorough
Very accommodating
Highly recommend
Very thorough in exam, explanations, and patient with questions.
I love this place they are very conciensiece about making sure that everything is safe and sanitized during this pandemic! They were friendly and patient while i tried to decide my new glasses.The Dr washed his hands when he came into the room and everyone wore a mask.
Great staff. Quick and easy. Glasses in killer frames within 2 weeks. Highly recommended
Great place to get you eye exam and or get glasses. They also take VSP insurance. Staff are very knowledgeable, caring and kind. Dr Downs was great. I highly recommend Carlson-Tillich Eye Center.
Used Eye Mart for both prescription and glasses, got them wrong twice (store credit on frames only). Went to Shopko and got the lenses wrong twice (full refund). Let 2 years go by and decided to go to where the best is, and they got it …
In a 32 minute visit, I saw the actual doctor for about 6 minutes. The opticians are out for your money! They put on every high priced add-on they could without asking me. They just said, “that’s what you’ll want.” …
My first eye doctor visit. It was an great visit. Great staff and drs. Friendly and helpful made choosing glasses easy. Will definitely make my next visit there again next year.
I felt as comfortable as possible taking my kiddo into the building. Every precaution was taken, from check in with temperatures and hand washing to seeing them sanitize the door handles after we came in. Thank you for going above and beyond, just like your care and service.
Great, friendly staff. Excellent explanations and product selection.
These guys ALL rock. Dr. Tracye Eiselt was professional, thorough, and treated me with the utmost respect in caring for the ulcer on my cornea. Especially in regards to the history of my condition and what medication had worked in the past. …
Dr. Downs and his staff always do so well with my little guys (age 2 and 6) at their eye exams. Very happy with all of the experiences I’ve had there, for my kids and myself!
Exam was thorough and efficient, with a comprehensive explanation of the results.
Been going here for the past decade. Very happy with my experience. Highly recommend.
The team at Carlson-Tillisch has been amazing! They go above & beyond to provide high quality care & service. Our son has some health complexities that make finding well fitting glasses extremely difficult. They’ve been very helpful in exploring different brands & fit options for him!
Nice experience all around. Coffee, wifi, phone charging stations, and children’s play area in waiting room are all very nice touches. …
Excellent customer service, beautiful new clinics location. Highly professional yet friendly staff.
Great service and very good with children getting their first pair of glasses.
Premium price for poor quality glasses. Cleaning the glasses the way you’re supposed to results in a long scratch within 2 weeks of purchase. $450 wasted on very sub par product. Even with the nice staff, this place is hard to reccomend
This is the place to go for a skilled exam,and they check for potential eye problems.
Honestly, I think it was the best experience I’ve ever had with an eye doctor. She was very detailed and took the time to inform me of everything. She actually cared and didn’t just rush through the exam.
The best eye-care experience in Mankato; quality comprehensive care from the tech to the eye doctor, and great frames/lens selection.
Great experience for my 4yr old and I. Fun and easy appointment lol from my standpoint. The Dr. Kept my daughter happy and occupied all while getting the exam done. Tons of frames and reasonable prices make this an easy choice to visit again. Excellent work with children!
Me and my family had the best experience. Friendly employee that took time to help and take questions. You also get to talk to a Doctor. You dont feel rushed at all. Keep up the good work.
So much more room in the new building! All the staff here are so nice and helpful…from the greetings at the door to the end of appoinrment in the optical area I felt confident and comfortable asking any questions! The service is fast …
Wife gets her eye exam and glasses there. I get my glasses there. Always friendly and helpful service to make sure to get the right pair of glasses you will be confident owning for the years ahead. Great selection, I never feel pressured. …
My 2 year old went in to get her eyes checked because her left eye would cross in whenever she tried to focus. As any parent can imagine, something like that can be difficult to get a two year old to cooperate with even small tasks let …
Dr. Downs was so kind, helpful, and understanding. I felt my eye exam was thorough, but not overwhelming. All of the staff were helpful and knowledgeable. I highly recommend Carlson-Tillisch.
they don’t tell you you have a balance until the day you try and pick up the one thing that can help you to see. i’ve been in two previous times and given my card information yet this wasn’t brought up until the third time i was there. i’ve never had good customer service at either the mankato or new ulm location.
I brought my 5-year-old to Carlson-Tillisch, and we saw Dr. Eiselt. She was absolutely AMAZING with him. He has some sensory sensitivities, and generally doesn’t handle doctor appointments well, but his vision needs some serious help. We …
Wonderful, friendly and knowledgeable staff! Felt very comfortable the entire visit. We will bring the rest of the family going forward.
My family and I have been going here for years. The doctors and staff are friendly and professional and the building is clean and welcoming.
I’ve been coming here for the past five years. Dr. Lach is truly great at what he does and makes me feel at ease with my eye appointments. I would easily recommend him to friends and family. …
The staff are friendly, I like my eye doctor because she explains things in ways I can understand. I love going there!
This was the first time I have gone here for an eye exam. From the moment I walked in I was amazed. The place is bright, cleans and vibrant. Every person I had contact with was extremely courteous, and professional. They followed the COVID …
My experience was an absolute delight! My technician was very nice as well as my doctor. My doctor did a great job clearly explaining everything and answering my questions. My optician was very patient with me while I picked out glasses. …
I took my daughter here for an eye exam. The process from check in to picking out her frames only took 30 minutes. Everyone we spoke to was very nice and professional. They answered all our questions and my daughter left feeling very excited for her first pair of glasses! We will be switching the whole family to this eye clinic.
Beautiful facility in Mankato. Amazing service, from the time I walked through the door, and until I left. Everyone was so friendly, and helpful!!! Thank You!!!
I have been going to Carlson-Tillisch for many moons and find their services top knotch. We have a history of different eye issues in my family and it feels peaceful that they do a through job and take the time to listen and to explain my concerns.
I ordered aviator glasses and sun clips on 10/28/2021 (I wanted glasses that could have a clip added to them for the sun. Otherwise, I would have gotten something else). The tech said the clips and glasses wouldn’t be coming together …
I’ve received quality care from Carlson-Tillisch for many years. I trust them with all my eye care needs.
What a wonderful experience this was. This was my first visit to this eye clinic and everyone was friendly, professional and efficient. Jill greeted me at the front desk and quickly got me checked in. What followed was nothing but the best. The latest technology and a great exam and visit with Dr. Eiselt. Thank you!
Excellent Doctors and staff and a great choice of Eyewear. Highly recommended!
I had a great experience with Carlson Tillisch. The entire staff was great, and I received exceptional care from my Dr. Highly recommended.
Dr. Murray Grotewald is a very professional & courteous! The best I’ve ever been to!
Great service. Very professional. Best place for eye exams and contacts.
I was able to get an appointment with short notice. They saw me at precisely my appointment time. Everyone was friendly and professional. Their equipment and facilities are all very modern and clean. My exam results were thoroughly …
They always take great care of me. This time was over and above. I had made a mistake and didn’t actually have an appt at the time I arrived. The receptionist was kind and helpful and got me in anyway. She didn’t make me feel bad for the …
The staff is very friendly, professional and efficient. Facility and equipment is state of the art! Highly recommend.
Love it here. Great service. Can’t wait to pick up my glasses just so I can say hello again.
Carlson-Tillisch Eye Clinic is prompt, professional, and very courteous. I would recommend them to anyone looking for a reliable eye doctor!
Not a cheap…fly by night place. This place has the nicest staff…great professional people who’s there for you. They answer all your questions and do you right. Wouldn’t go anywhere else… because the treatment you get there is phenomenal!
I don’t really know how you could improve, The Visit was a lot of fun I’m a dork and everybody put up with me (that’s saying ALOT with JUST that!!) and got a few chuckles. Sorry to the young lady I made a lil prankster joke/lie to in front …
Staff is very friendly and helpful. They worked with me to find a solution to my eye problems. Lobby is kept clean with a children’s area, coffee and water station and a gender neutral bathroom.
I was diagnosed with Keratoconus and was referred to Carlson-Tillisch Eye Clinic in Mankato. Dr. Grotewold has been knowledgeable and always able to answer my questions. Their team works to ensure my Scleral lenses have a good fit and that …
Excellent service! Had great staff members from start to finish. Experts at what they do. Clean, friendly and organized environment. Highly recommend!
The staff is always nice, helpful and good at their jobs. Dr. Downs is always thorough and willing to take the time to listen and help make my eyes the best they can be while I’m aging.
My daughter recommended Carlson-Tillisch
I went in 15 mins. before my appointment , I was checked in sat down and the Lady was there to get me before I even sat back… …
The team at Carlson-Tillisch is exceptional top to bottom! They make going to the eye doctor an easy, seamless process. Every individual that assisted me during my visit was friendly and knowledgeable. I had numerous questions and concerns …
My wife had an eye exam and ordered glasses. When she picked them up she tried them on and told the person working that she was seeing 4 of everything when looking through them. She was told our insurance didnt cover anti-reflective lenses. …
I am a first time customer and will not be returning. My appointment was in December and the staff was friendly. I ordered the amount of contacts my insurance covered ($130) but got a call late in December that I had $200 to use before the …
This last experience has been my best outta all these year’s (since 5th grade); I highly recommend it for everyone. Extremely kind employees and medical professionals! Picking out frames all the way to contact lenses was easy and comfortable; along with the exams!
My son has been going here for about a year. Each time we go staff have been knowledgeable and friendly, and always willing to answer the millions of questions we may have. We don’t have eye insurance, but the discount they offer on kids …