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ONE STAR IS TOO GENEROUS BUT THE ONLY WAY I COULD POST. ONE OF THE WORST COMPANIES TO TRY TO DEAL WITH! EVERY EXTENSION IS ON VOICE MAIL AND GETTING A RETURN CALL IS LIKE PULLING TEETH. HOW THEY STAY IN BUSINESS IS A MIRACLE. AWFUL~
My personal experience is that they do not respond to phone calls. Their phone automatically rolls over to voicemail which they never follow up on. Ridiculous!
Agree with every disappointed reviewer here. I left several voicemails with the management regarding an issue, not so much a callback. My bank account is being timely charged for the management fee I’m paying, though.
If I could give fractions of a star, I would. By far the most inept management company I’ve ever encountered. Horribly rude customer service, taking weeks to return emails or acknowledgement from the our HOA property rep. If you’re …
still waiting for a callback after three calls placed over a month timeframe. also had these non responsive experiences in the past couple of years. responsiveness is exceedingly poor. mr landis would turn over in his grave hourly if he knew how bad it is. or maybe he does, and he is.
It’s time to become a part of my board and association. I am certain there is another management company out there we could use. Same exact issues with this so-called organization. Extremely slow or no responses at all from emails and …
Carlyle Management is the new property manager at the Village, effective August 1, 2020. The early experience with the office has been trying, to say the least. Messages left for the staff remain just that. One would think that at least in …
Operates under SEVERAL different NAMES.
R LANDIS. see all public COMPLAINTS They have not DONE ANY REPAIRS OR MAINTENANCE ON OUT PROPERTY. Their neglect has caused extensive DAMAGE. …
I had just moved into my condo on north Akins road we had tried calling and left plenty of voicemails about our hoa payment that hasn’t been deducted yet even left emails no one has called back about it it’s really getting annoying need to have better management also needs to return phone calls back who can I call to get thru to someone
I’m a new owner (as of last month), & had to call THREE times before it was returned. On my 3rd message, I actually talked to someone.
I explained the bushes in the back desperately need major trimming. The person I …
This property management company currently has 96 lawsuits against them, many in which Carlyle Management is the defendant. That says it all in a nutshell! They’re rating is currently 1.7 and I clearly see why. Victoria O’Donnell is very …
Don’t return phone calls. Lack of response. They forget who pays them. They work for us the homeowners, want to get a new management group ASAP. Mr. Landis has got to be rolling in his grave. This company is a bad joke.
Great customer service. Awesome and prompt landscaping and snow clearing. As easy as make a plan, setup a payment, and forget it. They do their stuff and your place is always well kept and maintained.
TERRIBLE MANAGEMENT COMPANY MANAGE OUR CONDO ASSOCIATION AND THE PLACE IS A WRECK.. THE WILL NOT REPAIR ANY ITEMS AND WILL NOT PROVIDE CONDO OWNERS FINANCIALS OF WHERE OUR MONEY IS GOING !!!
I have never dealt with a business that is this unprofessional and unresponsive. We have a leak issue that we have been trying to get resolved for over a month and nobody seems to care or do anything about it. I usually do not post negative …
Worst of the worst.
Very professional!
Totally useless.
very rude and unhelpful
Get personal service
The owner was extremely rude and unprofessional on the phone.
Very disappointed in how I was treated by this company.
Worst Company to deal with. Very Rude and Unprofessional
Total slime,no responses from Tim Wolfe.
Under their Umbrella of Carlyle. Time to post on social media
These are real scumbags. The scum of the earth.
I pray they reap the rewards of their evil works in this life.
I needed service and the property manager responded next morning then scheduled a plumber around my schedule.
ONE STAR IS TOO GENEROUS BUT THE ONLY WAY I COULD POST. ONE OF THE WORST COMPANIES TO TRY TO DEAL WITH! EVERY EXTENSION IS ON VOICE MAIL AND GETTING A RETURN CALL IS LIKE PULLING TEETH. HOW THEY STAY IN BUSINESS IS A MIRACLE. AWFUL~
My personal experience is that they do not respond to phone calls. Their phone automatically rolls over to voicemail which they never follow up on. Ridiculous!
Agree with every disappointed reviewer here. I left several voicemails with the management regarding an issue, not so much a callback. My bank account is being timely charged for the management fee I’m paying, though.
If I could give fractions of a star, I would. By far the most inept management company I’ve ever encountered. Horribly rude customer service, taking weeks to return emails or acknowledgement from the our HOA property rep. If you’re …
still waiting for a callback after three calls placed over a month timeframe. also had these non responsive experiences in the past couple of years. responsiveness is exceedingly poor. mr landis would turn over in his grave hourly if he knew how bad it is. or maybe he does, and he is.
It’s time to become a part of my board and association. I am certain there is another management company out there we could use. Same exact issues with this so-called organization. Extremely slow or no responses at all from emails and …
Carlyle Management is the new property manager at the Village, effective August 1, 2020. The early experience with the office has been trying, to say the least. Messages left for the staff remain just that. One would think that at least in …
Operates under SEVERAL different NAMES.
R LANDIS. see all public COMPLAINTS They have not DONE ANY REPAIRS OR MAINTENANCE ON OUT PROPERTY. Their neglect has caused extensive DAMAGE. …
I had just moved into my condo on north Akins road we had tried calling and left plenty of voicemails about our hoa payment that hasn’t been deducted yet even left emails no one has called back about it it’s really getting annoying need to have better management also needs to return phone calls back who can I call to get thru to someone
I’m a new owner (as of last month), & had to call THREE times before it was returned. On my 3rd message, I actually talked to someone.
I explained the bushes in the back desperately need major trimming. The person I …
This property management company currently has 96 lawsuits against them, many in which Carlyle Management is the defendant. That says it all in a nutshell! They’re rating is currently 1.7 and I clearly see why. Victoria O’Donnell is very …
Don’t return phone calls. Lack of response. They forget who pays them. They work for us the homeowners, want to get a new management group ASAP. Mr. Landis has got to be rolling in his grave. This company is a bad joke.
Great customer service. Awesome and prompt landscaping and snow clearing. As easy as make a plan, setup a payment, and forget it. They do their stuff and your place is always well kept and maintained.
TERRIBLE MANAGEMENT COMPANY MANAGE OUR CONDO ASSOCIATION AND THE PLACE IS A WRECK.. THE WILL NOT REPAIR ANY ITEMS AND WILL NOT PROVIDE CONDO OWNERS FINANCIALS OF WHERE OUR MONEY IS GOING !!!
I have never dealt with a business that is this unprofessional and unresponsive. We have a leak issue that we have been trying to get resolved for over a month and nobody seems to care or do anything about it. I usually do not post negative …